OUTSTANDING! The staff at Alma Hotel are amazing. I travel a lot yet I have never met a kinder, friendlier, or more professional group of people. I let them know my estimated time of arrival and check-in was a breeze. They greeted me by name and in less than five minutes we were headed to room no. 10.
What a lovely space! It's a very spacious suite of rooms with a large balcony. The street is very noisy but one can barely hear a sound once the sliding doors are closed. To make sure, they provide earplugs on the nightstand. The TV is a generous 60" or so, but we hardly used it. The cupboards were stocked with dishes and pans, and the full-sized fridge held comp bevs.
B'fast was satisfying and beautifully presented by the ladies I dubbed The Breakfast Crew (M.Agata, Federica, and Greta). They are lovely and attentive. My daughter arrived with a bad cold and they asked about her condition. So sweet. The front desk staff is equally amazing (Noemi, Sharon, and Michele). We checked out for a few days to visit Catania and Agrigento and the Alma stored our luggage. Upon our return, we were welcomed like old friends and Michele just handed us the keys to the same room where our luggage had already been delivered! We were so tired that their thoughfulness was most appreciated. A big shout-out to Liliana and Katia in Housekeeping.
The owners, Antonella and Paolo should be very proud of these fine young people. I highly recommend the Alma Hotel and would happily stay here again.