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Anmeldelser af Lord Elgin Hotel

4 out of 5
Lord Elgin Hotel
100 Elgin St, Ottawa, ON

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 993 af i alt 1667 anmeldelser" "
Bedømmelse på 8 − Udmærket. 440 af i alt 1667 anmeldelser" "
Bedømmelse på 6 − Okay. 162 af i alt 1667 anmeldelser" "
Bedømmelse på 4 − Dårligt. 41 af i alt 1667 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 31 af i alt 1667 anmeldelser" "

9,2/10

Rengøring

9,2/10

Service og personale

8,6/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Svend M J

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Centrally located hotel
Centrally located hotel with very friendly staff. The breakfast was dissapointing because it had a too small selection of breakfast products. The room was good. The bed wss compfortable but there was no sheets on the duvet which is unhygienic
Overnattede 4 nætter i juli 2023
Svar fra Guest Services Supervisor -Juliana K den 3. aug. 2023
Good day,Thank you for choosing the historic Lord Elgin Hotel; it was an absolute pleasure to have you here with us. We appreciate your feedback and I am delighted to hear that you enjoyed your moments with us. I hope to welcome you back again the next time you are in Ottawa.

6/10 Okay

Denise

Rejste med partner
Synes godt om: Rengøring
Your reservation does not include parking, add another $40 per day (unexpected) Facilities average, but no breakie, cant even find a kettle to pour a cup of tea. Tea is $6 in sit disn restaurant. I did like the walkability to parks and arts venue - but hotel was average and no microwave or even little AM snacks. Pool seemed nice, but tons of screaming kids and pool deck was dirty. Not worth the $250- $300 I was charged.
Overnattede 5 nætter i maj 2024

10/10 Fremragende

Margaret

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location ! Staff was extremely helpful. Bar tender Amanda definitely knew her job ! Front desk was very helpful & informative. Food in restaurant was excellent !
Overnattede 4 nætter i maj 2024

10/10 Fremragende

CHRISTINE

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great trip!
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Philip

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
nice staff
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Norma

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best location for a family
Overnattede 1 nat i maj 2024

10/10 Fremragende

Eric

Forretningsrejsende
Synes godt om: Faciliteter
Nice
Overnattede 1 nat i maj 2024

8/10 Udmærket

Brea

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay! Pool was in good shape!
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Amelie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean comfortable and spacious room
Overnattede 1 nat i maj 2024
Svar fra Karan den 12. maj 2024
Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

10/10 Fremragende

Susan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Karan den 12. maj 2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 Fremragende

Mr. Norman

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and friendly and professional staff
Overnattede 3 nætter i maj 2024
Svar fra Karan den 12. maj 2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 Fremragende

Fatima

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Valet parling
Overnattede 1 nat i maj 2024
Svar fra Karan den 12. maj 2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 Fremragende

Jorge

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Karan den 12. maj 2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

8/10 Udmærket

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great weekend getaway!
Overnattede 2 nætter i maj 2024
Svar fra Karan den 12. maj 2024
Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel, this goes a long way with helping us improve our overall guest satisfaction. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can earn 5 out of 5!

10/10 Fremragende

Samantha

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel restaurant was amazing food and the hotel has very comfortable beds! They serviced our room everyday and was a 7 minute walk from all the parliment! Shopping centre is only a 10 minute walk which was awesome !
Overnattede 3 nætter i april 2024
Svar fra Karan den 12. maj 2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 Fremragende

Cindy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Restaurant was a bit expensive but good food and friendly staff
Overnattede 1 nat i maj 2024
Svar fra Karan den 12. maj 2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 Fremragende

Darcee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff were extraordinary! From front desk to housekeeping. The gals in Grill 41 were fantastic, making me feel very comfortable especially as a solo diner - thanks Amanda! I won't stay anywhere else in Ottawa.
Overnattede 5 nætter i april 2024
Svar fra Karan den 12. maj 2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

8/10 Udmærket

Stephen

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is an older building (1941) that has been updated. The rooms are small (as they were in the 40s) but clean and well maintained. Good area for tourists
Overnattede 1 nat i maj 2024
Svar fra Guest Services Supervisor - Ana S. den 6. maj 2024
Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

10/10 Fremragende

Courtney

Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The view from our room was spectacular. Very clean and accommodating
Overnattede 2 nætter i maj 2024
Svar fra Guest Services Supervisor - Ana S. den 6. maj 2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

2/10 Forfærdeligt

Jason

Forretningsrejsende
Not world class
Overnattede 1 nat i april 2024
Svar fra Juliana King - Assistant Guest Services Manager den 3. maj 2024
Good day,I am so sorry to see that you were not able to arrive for your reservation. We look forward to being able to welcome you for a future reservation and share with you our world class experience.

8/10 Udmærket

Donna L

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property was nice enough.. but a bit expensive for the size of the room with no view (except for other tall buildings) out both of the windows in my room.
Overnattede 1 nat i april 2024
Svar fra Guest Services Supervisor - Ana S. den 6. maj 2024
Thank you for choosing The Historic Lord Elgin hotel as you accomodation. We appreciate your feedback. We hope to have the opportunity to welcome you back and offer you and upgraded room. Our front desk is available 24hrs if you need any assitance during your next visit.

10/10 Fremragende

Victoria

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Juliana King - Assistant Guest Services Manager den 3. maj 2024
Good day,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

6/10 Okay

Sarah

Synes ikke om: Rengøring
Overnattede 1 nat i april 2024
Svar fra Juliana King - Assistant Guest Services Manager den 3. maj 2024
Good day,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel, this goes a long way with helping us improve our overall guest satisfaction. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can earn 5 out of 5!

4/10 Dårligt

Emmanuel

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
I was a little disappointed, first off you hear everything through walls. All doors slams and vibrate everywhere no soft close on doors. No complimentary water. Elevators need some upgrading. Nice old hotel. But it needs to updating
Overnattede 3 nætter i april 2024
Svar fra Guest Services Supervisor - Mariyam den 27. apr. 2024
Thank you for choosing to stay with us at the historic Lord Elgin hotel. I am sorry to hear your stay was not up to satisfaction. Please do not hesitate to call down to the front desk if you are unhappy with your room, we will do our best to accommodate and find you a quieter room. Our guest comfort and satisfaction are our top priority, please do not hesitate to request items from our team. We will happily offer you a complimentary water bottle! We appreciate the feedback and your comments have been passed along to upper management. We hope to have the opportunity to welcome you back in the future and offer you a better experience.

8/10 Udmærket

Vittorio

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall experience is excellent. The hallways (carpets and walls) are starting to show their age.
Overnattede 3 nætter i april 2024
Svar fra Juliana King, Assistant Guest Services Manager. den 26. apr. 2024
Good day,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel, this goes a long way with helping us improve our overall guest satisfaction. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can earn 5 out of 5!

8/10 Udmærket

Lisa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a great stay. Very close to everything we wanted to see.
Overnattede 1 nat i april 2024
Svar fra Juliana King, Assistant Guest Services Manager. den 26. apr. 2024
Good day,Thank you for choosing the historic Lord Elgin hotel as your accommodation in Downtown Ottawa, it was a pleasure having you stay with us. We are very happy to see you've had a great stay and enjoyed our central location in the Downtown area. We hope to have the pleasure of welcoming you back soon!

8/10 Udmærket

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Juliana King, Assistant Guest Services Manager. den 26. apr. 2024
Good day,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel, this goes a long way with helping us improve our overall guest satisfaction. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can earn 5 out of 5!

10/10 Fremragende

Sorab

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, and great service. Friendly staff.
Overnattede 3 nætter i april 2024
Svar fra Juliana King, Assistant Guest Services Manager. den 25. apr. 2024
Good day,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and hope to have the pleasure of welcoming you back soon!

10/10 Fremragende

CHUN-LUNG

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Juliana King, Assistant Guest Services Manager. den 25. apr. 2024
Good day,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and hope to have the pleasure of welcoming you back soon!

10/10 Fremragende

wout

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Great stay!
Overnattede 3 nætter i april 2024
Svar fra Guest Service Supervisor - Ana S. den 23. apr. 2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and hope to have the pleasure of welcoming you back soon!

8/10 Udmærket

Malisha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Guest Service Supervisor- Ana S. den 23. apr. 2024
Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

10/10 Fremragende

Lyne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hôtel avec charme
Overnattede 1 nat i april 2024
Svar fra superviseur du service à la clientèle - mariyam den 21. apr. 2024
Nous vous remercions d'avoir choisi de séjourner avec nous à l'hôtel historique Lord Elgin. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour ! Nous espérons avoir l'occasion de vous accueillir à nouveau.

10/10 Fremragende

David

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i april 2024
Svar fra Guest Services Supervisor - Mariyam den 21. apr. 2024
Thank you for choosing to stay with us at the historic Lord Elgin hotel. We are delighted to hear you enjoyed your stay! We hope to have the opportunity to welcome you back once more.

10/10 Fremragende

Nick

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff are amazing.
Overnattede 1 nat i april 2024
Svar fra Assistant Guest Services Manager - Juliana den 19. apr. 2024
Good day,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and hope to have the pleasure of welcoming you back soon!

10/10 Fremragende

Evelyn

Rejste i en gruppe
Excellent hôtel, good location, friendly helpful staff.
Overnattede 1 nat i april 2024
Svar fra Assistant Guest Services Manager - Juliana den 19. apr. 2024
Good day,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and had the opportunity to take advantage of our convenient location. We hope to have the pleasure of welcoming you back soon!

10/10 Fremragende

Irene

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff throughout the hotel and Rooms were lovely!
Overnattede 1 nat i april 2024
Svar fra Juliana King, Assistant Guest Services Manager. den 26. apr. 2024
Good day,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and hope to have the pleasure of welcoming you back soon!

8/10 Udmærket

Faith

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great old building if a little tired, good location, comfortable room of a decent size but I HATED the pillows. They were solid and fat and prevented a good night’s sleep,
Overnattede 2 nætter i april 2024
Svar fra Assistant Guest Services Manager - Juliana den 19. apr. 2024
Good day,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We truly appreciate you giving us feedback so that we can address it and improve our overall guest experience. I apologize for the state of the pillows in your room and the poor sleep they provided; I have passed this feedback on to the respective management so that it will be properly addressed. We are happy to hear that our team was able to provide you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit!

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Assistant Guest Services Manager - Juliana den 19. apr. 2024
Good day,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and hope to have the pleasure of welcoming you back soon!

8/10 Udmærket

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient, to government buildings and museums plenty of restaurants in the area
Overnattede 2 nætter i april 2024
Svar fra Assistant Guest Services Manager - Juliana den 19. apr. 2024
Good day,Thank you for choosing the historic Lord Elgin hotel as your accommodation in Downtown Ottawa, it was a pleasure having you stay with us. We are very happy to see you've had a great stay and enjoyed our central location in the Downtown area. We hope to have the pleasure of welcoming you back soon!

10/10 Fremragende

Michael

Overnattede 2 nætter i februar 2024
Svar fra Guest Services Supervisor - Ana S. den 6. maj 2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

10/10 Fremragende

Jean-Marc

Rejste med familie
Synes godt om: Faciliteter
Hotel grandiose, service hors-pair. Personnel courtois. J’adore le côté historique de cet endroit
Overnattede 1 nat i april 2024
Svar fra Assistant Guest Services Manager - Juliana den 19. apr. 2024
Bonjour, Ce fut un plaisir de vous accueillir chez nous. Nous vous remercions d'avoir choisi l'hôtel historique Lord Elgin pour vous loger dans le centre-ville d'Ottawa. Nous sommes très heureux de constater que vous avez passé un excellent séjour et nous espérons avoir le plaisir de vous accueillir à nouveau bientôt !

8/10 Udmærket

Nathalie

Overnattede 2 nætter i april 2024
Svar fra Guest Services Supervisor - Ana S. den 6. maj 2024
Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team provided you with an enjoyable stay. I hope to have the pleasure of welcoming you back on your next visit so that we can provide you with a 10 out of 10 stay!

10/10 Fremragende

shuming

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great
Overnattede 1 nat i april 2024
Svar fra Ana S. den 14. apr. 2024
It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and hope to have the pleasure of welcoming you back soon!

10/10 Fremragende

Martin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We only stayed for one night. It’s a very old.elegant hotel. Beautiful renovated room. We enjoyed our stay.
Overnattede 1 nat i april 2024
Svar fra Assistant Guest Services Manager - Juliana den 19. apr. 2024
Good day,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and hope to have the pleasure of welcoming you back soon!

10/10 Fremragende

George

Overnattede 1 nat i april 2024
Svar fra Juliana King - Assistant Guest Services Manager den 3. maj 2024
Good day, It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and thank you for your feedback. We hope to have the pleasure of welcoming you back soon!

8/10 Udmærket

Clarence, Tyler

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A
Overnattede 2 nætter i april 2024
Svar fra Guest Services Supervisor - Mariyam den 11. apr. 2024
Thank you for choosing to stay with us at the historic Lord Elgin hotel. We are delighted to hear you enjoyed your stay! We hope to have the opportunity to welcome you back once more.

10/10 Fremragende

Giselle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My only concern was there was no temperature control in the room. They had not turned the air conditioning on for the season. Our room was very warm. Maintenance brought a fan but it was not very comfortable. The pool and hot tub were under maintenance.
Overnattede 1 nat i april 2024
Svar fra Guest Services Supervisor - Mariyam den 11. apr. 2024
Thank you for choosing to stay with us at the historic Lord Elgin hotel. I am terribly sorry to hear about the inconvenience of the warm room. We have now turned on the AC for the building. We hope to have the opportunity to welcome you back and offer you a better stay!

8/10 Udmærket

Hélène

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
J’ai trouvé regrettable qu’il n’y ait qu’une personne qui pouvait me servir en français. J’ai demeuré à Gatineau il y a 15-16 ans et lorsqu’on allait à Ottawa, dans les magasins ou resto rants, le service et le menu étaient bilingues.
Overnattede 1 nat i april 2024
Svar fra - Mariyam, superviseure des services aux clients den 11. apr. 2024
Bonjour Hélène, Je suis terriblement désolée pour le désagrément de ne pas avoir plus de personnel bilingue. Nous nous efforçons d'en embaucher davantage ! Veuillez noter qu'il y a toujours au moins un employé parlant français disponible. Nous espérons avoir l'occasion de vous accueillir à nouveau !

10/10 Fremragende

Michael

Overall good experience, friendly and helpful team
Overnattede 1 nat i april 2024
Svar fra Guest Services Supervisor - Mariyam den 11. apr. 2024
Thank you for choosing the historic Lord Elgin hotel. We are delighted to hear you enjoyed your stay! Our hard working staff appreciate the recognition. We hope to have the opportunity to welcome you back once more!

10/10 Fremragende

kurt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i marts 2024
Svar fra Juliana King, Assistant Guest Services Manager. den 8. apr. 2024
Good day,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin Hotel as your accommodation in Downtown Ottawa. We are very happy to see you've had a great stay and hope to have the pleasure of welcoming you back soon!