Dear Lindsey,We are disheartened to learn that we did not attain our usual high level of service that is embedded in our standards and culture. We are terribly sorry for the inconvenience.Please accept our apologies.

Dear guest,Please accept our apologies if we missed the opportunity to communicate that our hotel is currently undergoing small renovations. We do regret that this negatively impacted your stay.

Nous apprécions vos commentaires.

Thank you for your feedback!

Thank you for your review.

Hello David,We are happy to see you had a pleasant stay with us.We hope to see you again soon.

Hi Roger.Thank you for your feedback.We will be glad to have you here again.

We are glad to be your Choosing Hotel in Ottawa and we hope to have you return on your next visit. Thank you for staying with us!

Hello Kayla.We are thankful for your review.

Hello.Thank you for your feedback. Please let us know if you are coming the next time and we can help with special options for vegan Breakfast.Thank you.

Thank you for your feedback.We appreciate it and hope you can have a better experience in the future with us!

Hello Stacia.Thank you for this feedback!

Thank you for your review!

Thank you so much for your feedback.

Hello Peter.Thank you for your feedback.We apologize for your arrival experience and we are working on that, to have quick but efficient check-ins!

Thank you for your review!

Dear guest.We apologize for the experience you had during your last stay.We just checked the room you were in, thank you for mentioning that to us.Best regards,

Dear guest,we appreciate your kind feedback!

Dear guest.We apologize for this inconvenience.We are updating the water pipes at our hotel and this causes some residues on the pipes.Thank you for your feedback, and we hope if you return at another time we can show the improvements prepared for this property.Best regards,

Thank you for your review, Ashley.

Dear guest,Thank you very much for you feedback and we look forward to welcoming you to our hotel again soon.Have a great week.

Thank you so much for your feedback.It is much appreciated.

Hello Ayaan.Thank you for your feedback.We are now 100% non-smoking and all the rooms are being renovated which will eliminate any lingering odours from previous guests. Regarding our breakfast hours on weekends, we offer food to any guest from 7 am to 10 am, even if you missed breakfast we try to help. So I will talk with our team to ensure this does not happen.We appreciate feedback that will allow us to make improvements and hope you would consider giving us a second chance to provide them with the initial stay they deserved. Have a good week.

Thank you for taking the time to leave us your feedback. we hope that you will stay with us again in the near future.

we are delighted to be your chosen hotel in Ottawa and will look forward and will look forward to your next visit. Thank you !

We're delighted to hear that you enjoyed your experience with us! Thank you for your positive feedback. We look forward to welcoming you back soon!

We appreciate your feedback! Your satisfaction is important to us, and we're glad to know you had a positive experience.

Thank you for taking the time to leave your feedback. Your comments helps us increase our learning and give us the opportunity to review our standards and level of service. I hope we will have the pleasure of serving you again in the near future.

Thank you for your glowing review! We're glad you enjoyed our property, snack shack, and Dove hygiene products. We hope to see you again soon!

Thank you for taking the time to leave us your feedback. we are thrilled that one of our associate was able to exceed your expectations and we do hope that you will stay with us again.

Thank you for your comments regarding our hotel. we appreciate the time and effort in sharing your experiences because our focus is on the guest and providing the best experience. we hope to see you again!

Thank you for taking the time to provide your feedback on your recent stay. I'm glad to hear that you and your family enjoyed the good value and convenient location of our hotel. However, I apologize for the inconvenience caused by the pool being out of service during your visit. We strive to provide a seamless experience for all our guests, and we appreciate you understanding that we were able to offer access to the pool at a nearby hotel. Your feedback is valuable and will help us continue improving our services. We hope you'll give us another opportunity to host you in the future.

Your feedback is important to us. Although we are disappointed to hear that your stay was not to your satisfaction, we appreciate knowing what issues you experienced so that we can take the appropriate steps to correct them. I hope we will have the pleasure of serving you again in the near future. Thank you for Choosing us!

Thank you for your generous review. we appreciate your positive feedback as it encourages us to do even better. We are pleased to know that you were able to enjoy our services and look forward to welcoming you back in the near future.

Thank you for staying with us. we appreciate your feedback.

We are thrilled to hear that we were able to meet your expectations and look forward to have you stay with us again in the near future. Thank You!

We are delighted to hear that your overall stay was to your satisfaction and we would like to offer our sincere apologies for the inconvenience you experienced due to the room not being serviced on time. We feel the comments such as yours allow us to assess where we have opportunities to make improvements. Again, please accept our sincerest apologies and we hope to have the opportunity to have you stay with us again. Thank You!

We appreciate you taking the time to leave us your feedback and hope that you will stay with us again. Thank You!

We are always thrilled to hear from our guests that have great experiences with us and this is no exception. We appreciate you choosing our hotel and look forward to have you stay with us again in the near future. Thank You!

Thank you for choosing our hotel for your recent stay. We appreciate you taking the time to leave us your feedback and look for the opportunity to welcome you again.

Thank you for choosing our hotel for your recent stay. We appreciate your feedback and look forward to welcoming you back.

We appreciate you taking the time to leave us your feedback and hope to welcome you back again in the near future. Thank You!

It is always a disappointment to hear of a guest that was not satisfied with their stay. We appreciate knowing, what issues you experienced so we can take the appropriate steps to correct them. Thank You for sharing your feedback with us and we hope you will consider us again in the near future.

Thank you for taking the time to review our property. We are glad that we were able to provide you with such a wonderful stay and hope to have you back soon.

Thank you for choosing our hotel for your recent stay. Your feedback is important to us and we look forward to have you stay with us again in the near future.

We are happy to hear that all aspects of your stay were enjoyable and we hope the next time you are in Ottawa you will stay with us once again. Thank You

Thank you for leaving your review regarding your recent stay in our hotel. We are thrilled that our associates and facility were able to exceed your expectations. We look forward to welcoming you back in the near future.

Thank you for staying with us. We appreciate your feedback.