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Anmeldelser af Fairfield Inn & Suites by Marriott Ottawa Kanata

2.5 out of 5
Fairfield Inn & Suites by Marriott Ottawa Kanata
578 Terry Fox Drive, Ottawa, ON

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 571 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 312 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 84 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 20 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 16 af i alt 1003 anmeldelser" "

9,2/10

Rengøring

9,2/10

Service og personale

8,8/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Mike

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and quiet.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
High quality hotel
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 23. maj 2024
Good afternoon Kevin. Thank you so much for your fantastic review! We are glad you enjoyed your stay and we hope to welcome you again soon

10/10 Fremragende

Vicky

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Stephanie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
C
Overnattede 1 nat i maj 2024

8/10 Udmærket

Jason

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Checking in was quuick and easy, staff was amazing. Very busy for Tim McGraw concert, and they were fast, polite and still personable. Everything would have a 5 stars except, last minute our plans changed, kids sports scheduled changed last minute forcing us to check out earlier. We attempted to check out at 3:30am(4hr drive back home to make it back in time for new sports game), but no one was at the desk, waited around 20 minutes, walked around looking for someone, and tried calling the hotel to see if.phone would be fowarded to someone inside somewhere. We ended up writing our information down for check out on a napkin and left it at the desk. Again, great service during the day, checking in, and just random times walking through the hotel, only issue was checking out.
Overnattede 1 nat i maj 2024
Svar fra Alisha den 8. maj 2024
Hi Jason,Thank you for your review! I'm happy to hear you had a nice stay. I apologize that no one was present at the front desk for check out. I hope you stay with us again in the future.

8/10 Udmærket

Daniel, Kitchener

Forretningsrejsende
A little noisy with traffic in the morning. Would be good to have a little more variation with breakfast, fruit salad for example. Otherwise clean and nice staff
Overnattede 3 nætter i april 2024

10/10 Fremragende

Laurie

Overnattede 1 nat i maj 2024

8/10 Udmærket

ru

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sound proof isn’t very good; exit from property is difficult
Overnattede 1 nat i april 2024

8/10 Udmærket

Salvatore

Overnattede 1 nat i april 2024

8/10 Udmærket

Robert

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice facility and staff. Breakfast was a little lightly unprepared due to all the sports organizations staying at the property.
Overnattede 2 nætter i april 2024

6/10 Okay

Olimpia

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy to access hotel from parking lot. We were greeted by very friendly staff, and housekeeping staff was very friendly. Room was clean, well stocked. We found there were not any phone chargers or plugs in the rooms, so that should be updated. Unfortunately, during our stay, there was also a basketball tournament in the area, so there were MANY kids running up and down the hallway, doors were slamming until past 11:30. I realize this is beyond the employees control, but maybe when large groups like that are staying , they should all be placed on one floor.
Overnattede 1 nat i april 2024

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Pretty solid
Overnattede 1 nat i april 2024

10/10 Fremragende

Annie-Claude

Overnattede 1 nat i april 2024

10/10 Fremragende

Mark, Burlington

Overnattede 1 nat i april 2024

10/10 Fremragende

Kath

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely staff, close to shopping, nice breakfast area, comfortable beds-would stay here again.
Overnattede 1 nat i marts 2024
Svar fra Alisha den 2. apr. 2024
Hi Kath,Thank you for your review. I'm happy to hear you had a great stay.We hope to see you again soon!Alisha

6/10 Okay

Whitney

Overnattede 2 nætter i marts 2024

6/10 Okay

Edith

Synes godt om: Service og personale
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Scott

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Ari

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location! Was there for a business trip and it was a great escape at the end of the day. Friendly staff at check in/out and a decent free breakfast.
Overnattede 2 nætter i marts 2024
Svar fra Alisha den 1. apr. 2024
Hi Ari,I'm happy to hear you had a nice stay. I hope you stay with us again in the future.Thank you,Alisha

8/10 Udmærket

SOJI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not having a walk in restaurant
Svar fra Guest Services den 19. mar. 2024
Hello Soji! Thank you for taking the time to write a review, as we value your feedback! We hope to see you again in the future!

4/10 Dårligt

Julie

Synes godt om: Rengøring, service og personale
Party dans l’hôtel jusqu’à 2h du matin
Overnattede 1 nat i februar 2024
Svar fra Guest Services den 19. mar. 2024
Hello Julie! I am so sorry to hear that you did not enjoy your stay with us. We appreciate you taking the time to post a review, as we value the feedback!

10/10 Fremragende

Damien

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Guest Services den 19. mar. 2024
Hello Damien! Thank you for taking the time to post a review! Glad that you enjoyed your stay with us!

10/10 Fremragende

Daisy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Guest Services den 19. mar. 2024
Hello Daisy! Thank you for posting a review of our property! We are thrilled to see that you enjoyed your stay with us!

10/10 Fremragende

Wayne, Cambridge

Overnattede 3 nætter i marts 2024

10/10 Fremragende

Rachid

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Il y’avait deux coccinelles dans la chambre et une m’a piqué au milieu de la nuit :) j’ai informé la réception et j’espère qu’il vont faire de quoi pour éradiquer ces petites bibit de leur hôtel. Elle avait une morcure douloureuse et j’ai vérifié sur internet que ça pourrait être dangereuse par cas. Donc il faut pas les sous estimé:)
Overnattede 1 nat i marts 2024
Svar fra Guest Services den 19. mar. 2024
Hello Rachid. Thank you for taking the time to post a review, as we value your feedback! We are thrilled to see that you enjoyed your stay and look forward to seeing you again in the future!

10/10 Fremragende

hayden

Overnattede 1 nat i marts 2024

10/10 Fremragende

Ollie, Barrie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very easy and quick check in and out
Overnattede 1 nat i februar 2024
Svar fra Guest Services den 8. mar. 2024
Hello Ollie! Thank you for taking the time to post a review of our property! We are thrilled to see that you enjoyed your stay!

8/10 Udmærket

rick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Guest Services den 8. mar. 2024
Hello Rick! Thank you for posting a review and are happy to see that you enjoyed your stay! We look forward to having you stay with us again in the future!

10/10 Fremragende

Elaine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to Canadian Tire Centre. 15 to 20 minute walk. Restaurants short drive away. Close to Tanger Outlets and 417.
Overnattede 2 nætter i februar 2024
Svar fra Guest Services den 8. mar. 2024
Hello Elaine! Thank you for taking the time to post a review of our property and near by facilities! We are thrilled to see that our accommodations met your needs!

10/10 Fremragende

Chelsea

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and affordable. Staff very pleasant
Overnattede 1 nat i februar 2024
Svar fra Guest Services den 8. mar. 2024
Hello Chelsea! We are thrilled to see that you enjoyed your stay with us and look forward to having you stay with us again in the future!

8/10 Udmærket

Nathalie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Guest Services den 19. feb. 2024
Hello Nathalie! Thank you for taking the time to post a review of the property and hope to see you again in the future!

10/10 Fremragende

Ann

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice staff.
Overnattede 3 nætter i februar 2024
Svar fra Guest Services den 19. feb. 2024
Hello Ann! We are thrilled to see that you enjoyed your stay with us and look forward to having you back in the near future!

4/10 Dårligt

Ryan

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 1 nat i februar 2024
Svar fra Guest Services den 19. feb. 2024
Hello Ryan! Thank you for taking the time to post a review. Hope to have you back in the future so that we may redeem ourselves.

6/10 Okay

Shelley

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
excessive noise on our floor all night from kids running in hallways
Overnattede 1 nat i februar 2024
Svar fra Guest Services den 15. feb. 2024
Hello Shelley! Thank you for taking the time to post a review of your stay! We hope that beside the noise that your stay was good and hope to see you again in the future!

10/10 Fremragende

Patricia

Rejste med partner
Great stay. Would stay again. Very accommodating.
Overnattede 2 nætter i februar 2024
Svar fra Guest Services den 15. feb. 2024
Hello Patricia! We thrilled to see that you enjoyed your stay with and can't wait to see you again soon!

4/10 Dårligt

Emily

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our room wasn’t ready for almost 2 hours after the check in time and therefore we weren’t able to have dinner before our event. The pool was so cold that my children wouldn’t even swim in it. But, the staff were friendly!
Overnattede 1 nat i februar 2024
Svar fra Guest Services den 15. feb. 2024
Hello Emily! Thank you for taking the time to post a review of the property, as we value your feedback! We hope you will hope you will be back again in the near future!

10/10 Fremragende

Allison

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Guest Services den 19. feb. 2024
Hello Allison! Thank you for taking the time to post a review and we are thrilled to see that you enjoyed your stay with us!

10/10 Fremragende

Steven

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff , good breakfast, cold pool nice fitness room but no pin for universal gym machine
Overnattede 1 nat i februar 2024
Svar fra Front Desk Agent den 8. feb. 2024
Hello Steven! Thank you for taking the time to post a review of our property! Happy to see that you enjoyed your stay! We apologize about the inconvenience for gym machine as it was under maintenance. We look forward to having you back with us again in the future.

10/10 Fremragende

Kerri Lynn, Peterborough

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent staff. Breakfast personnel are so on top of things and do an excellent job every time. Above and beyond. Recommend this location
Overnattede 2 nætter i januar 2024
Svar fra Guest Services den 6. feb. 2024
Hello Kerri-Lynn! We are thrilled to see that you enjoyed your stay with us and thank you for taking the time to post a review of our property! We look forward to your future stays with us!

8/10 Udmærket

Michael

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was friendly, facility was nice, we had a few bugs in our room which was unfortunate.
Overnattede 2 nætter i januar 2024
Svar fra Guest Services den 6. feb. 2024
Hello Michael! Thank you for taking the time to post a review of our property! Happy to see that you enjoyed your stay! We apologize about the beetles, as they are a seasonal bug that are looking for shelter from the cold.

10/10 Fremragende

Kaitlyn

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
How convenient it was for the events we participated in ottawa
Overnattede 1 nat i januar 2024
Svar fra Guest Services den 6. feb. 2024
Hello Kaitlyn! We are thrilled to hear that our property was a perfect location for you and thank you for posting a review!

10/10 Fremragende

Conrad

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service and clean environment.
Overnattede 1 nat i januar 2024
Svar fra Guest Services den 6. feb. 2024
Hello Conrad! Thank you for taking the time to write a review and we look forward to your next stay with us!

2/10 Forfærdeligt

Morgan

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Never got my $50 deposit back for the room after they said I would.
Overnattede 1 nat i januar 2024
Svar fra Guest Services den 6. feb. 2024
Hello Morgan! Please give us a call so we can discuss your bill details!

8/10 Udmærket

Eric

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Guest Services den 23. jan. 2024
Hello Eric! Thank you for taking the time to post a review and are happy to see that you enjoyed your stay!

10/10 Fremragende

Bob

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Guest Services den 23. jan. 2024
Hello Bob! Thank you for choosing to stay with us and we are very happy to see that you enjoyed your time with us!

10/10 Fremragende

Gaetan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It,s very perfect,and tank you for your personal and service.
Overnattede 1 nat i januar 2024
Svar fra Guest Services den 23. jan. 2024
Hello Gaetan! Thank you for the kind words and for taking the time to write a review! We hope to see you again in the near future!

10/10 Fremragende

Jennifer

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Guest Services den 23. jan. 2024
Hello Jennifer! Thank you for taking the time to post a review and we are thrilled to see that you enjoyed your stay!

10/10 Fremragende

Alexandre

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
L’emplacement est parfait pour aller au Centre canadian tire à pied , emplacement parking , déjeuner inclus et chambre très propre.
Overnattede 2 nætter i januar 2024
Svar fra Guest Services den 23. jan. 2024
Hello! Thank you for the kind review and hope to see you again in the future!

10/10 Fremragende

Trevor

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Guest Services den 23. jan. 2024
Hello Trevor! We are thrilled to see that you enjoyed your stay with us and thank you for taking the time to post a review! Hope to see you again in the near future!

10/10 Fremragende

Tianyi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024
Svar fra Guest Services den 23. jan. 2024
Hello Tianyi! Thank you for taking the time to post a review and we are thrilled to see that you enjoyed your stay with us!