3 udendørs pools, hytter (tillægsgebyr), parasoller

Anmeldelser af Signia by Hilton Orlando Bonnet Creek

4 out of 5
Signia by Hilton Orlando Bonnet Creek
14100 Bonnet Creek Resort Lane, Orlando, FL

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 602 af i alt 1004 anmeldelser" "
Bedømmelse på 8 − Udmærket. 198 af i alt 1004 anmeldelser" "
Bedømmelse på 6 − Okay. 97 af i alt 1004 anmeldelser" "
Bedømmelse på 4 − Dårligt. 56 af i alt 1004 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 51 af i alt 1004 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

8,8/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Erica

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Parking situation is horrible and the hotel charges around 40.00 a day and You have to park in the garage next door . You can never find spots close to the walkway to the hotel or on the same floor. I spent a lot of time waiting for the elevators !! Food is very very expensive and small portions on property at the spots to eat. I will not return to this one. To go from your room to the car expect it to take at least 30 minutes each way and expect to do a-lot of walking ! Not how I wanted to spend my vacation time.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Sarah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Mary

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very friendly and helpful. Rooms were spacious. They allowed early check in which was very appreciative since I was there for an event that started at 1:00 so I had time to freshen up after a long drive.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 21. maj 2024
Dear Mary,Thank you for your wonderful feedback! We're delighted to hear our friendly team and spacious rooms made your stay comfortable. It's also great that our early check-in option helped you prepare for your event. We look forward to welcoming you back to Signia Orlando Bonnet Creek for another pleasant visit.Sincerely,Guest Service Manager

10/10 Fremragende

Gabrielle

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very helpful
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 21. maj 2024
Dear Gabrielle,Thank you for your perfect rating! It was such a pleasure having you as our guest. Our team is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. Take care, and know we'd be delighted to welcome you back anytime your plans bring you this way.Sincerely,Guest Service Manager

8/10 Udmærket

Raul

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My wife and I especially liked having access to the Waldorf Astoria.
Overnattede 4 nætter i maj 2024
Svar fra General Manager den 13. maj 2024
Dear Raul,Thank you for sharing your experience at Signia Orlando Bonnet Creek. We're pleased to hear that you and your wife enjoyed the facilities we share with the Waldorf Astoria Orlando, and we look forward to welcoming you both back for another exceptional stay!Sincerely,Guest Service Manager

10/10 Fremragende

Mindy

Overnattede 2 nætter i april 2024

6/10 Okay

Nabil Menane

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had an issue with my TV and it took them 2 days to send someone to fix it
Overnattede 4 nætter i april 2024
Svar fra General Manager den 6. maj 2024
Dear Nabil,We're truly sorry to hear about the inconvenience you experienced. Your feedback is important to us, and we apologize for the delay in addressing the issue. We'll use this opportunity to improve our response time and ensure a smoother experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the pleasure of your company for a future visit.Sincerely,Guest Service Manager

10/10 Fremragende

Brittney

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pleasant!!
Overnattede 2 nætter i april 2024
Svar fra General Manager den 6. maj 2024
Dear Brittney,It was a pleasure having you with us at Signia Orlando Bonnet Creek, and we're so happy to know you had a pleasant stay overall! Thank you so much for the perfect rating, and we hope to see you again soon for another fantastic experience. Sincerely,Guest Service Manager

10/10 Fremragende

Jason

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great pool, cleaning chemical smell in bathroom that was off putting
Overnattede 3 nætter i april 2024
Svar fra General Manager den 3. maj 2024
Dear Jason,Thank you for staying with us and taking the time to provide your review of Signia Orlando Bonnet Creek. We are thrilled you enjoyed the pool! Your feedback regarding the bathroom is appreciated and will be looked into by our team, and we apologize for any disruption this may have caused. It is our hope to see you again soon.Sincerely,Guest Service Manager

8/10 Udmærket

Sheera

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i april 2024

10/10 Fremragende

Ralph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was Great!!!
Overnattede 1 nat i april 2024
Svar fra General Manager den 27. apr. 2024
Dear Ralph,Thank you for staying with us. It's fantastic to hear that everything met your expectations during your visit to Signia Orlando Bonnet Creek. Our team is committed to delivering great experiences, and we are eager to welcome you back.Sincerely,Guest Service Manager

10/10 Fremragende

Neal

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 23. apr. 2024
Dear Neal,Thank you for your review! We at Signia Orlando Bonnet Creek are pleased you had a pleasant stay with us. We would love to host you again in the future.Sincerely, Guest Service Manager

8/10 Udmærket

Mohamad

Overnattede 4 nætter i april 2024

10/10 Fremragende

Ariel

Overnattede 2 nætter i april 2024

10/10 Fremragende

RJD

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Love the atmosphere
Overnattede 1 nat i april 2024
Svar fra General Manager den 18. apr. 2024
Thank you for taking the time to review our resort! We're delighted you had an exceptional stay with us and enjoyed our relaxing and vibrant environment. It was our pleasure to welcome you to Signia Orlando Bonnet Creek, and we look forward to seeing you again for another unforgettable experience in the future.Sincerely,Guest Service Manager

2/10 Forfærdeligt

Bobby

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

2/10 Forfærdeligt

Mithra

Overnattede 6 nætter i april 2024

10/10 Fremragende

Lisa

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice stay
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 13. apr. 2024
Dear Lisa,Thank you for choosing to stay at Signia Orlando Bonnet Creek. It's wonderful to hear you enjoyed your time at our resort! We are proud to deliver flawless experiences to our guests and are happy you enjoyed our service. We are excited to welcome you back on your next Orlando trip. Thank you for your review!Sincerely,Guest Service Manager

8/10 Udmærket

DORINDA

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great for families
Overnattede 6 nætter i marts 2024
Svar fra General Manager den 11. apr. 2024
Dear Dorinda,Thank you so much for the review. We're pleased you enjoyed our family-friendly accommodations, and hope you'll come back soon.Sincerely,Guest Service Manager

10/10 Fremragende

Susan

Overnattede 1 nat i marts 2024

8/10 Udmærket

Paul

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The level of cleanliness was exceptional. Not crazy about the food options as they were limited and not that good. The food at the pool was better than the restaurants inside. They also need to do a better job with the people that place towels on lounge chairs by the pool and never show up.
Overnattede 4 nætter i marts 2024
Svar fra General Manager den 10. apr. 2024
Dear Paul,Thank you for staying at Signia Orlando Bonnet Creek. It's delightful to hear that our high standards of cleanliness were evident during your stay. However, we're disappointed our food options didn't quite hit the mark for you. We also appreciate your feedback about the poolside fare and the need for improved lounge chair management. Rest assured, we will improve these areas. Thank you for sharing your thoughts, and we hope to enhance your experience during your next visit.Sincerely,Guest Service Manager

8/10 Udmærket

Rebeca

Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Pocas opciones para comer dentro del Hotel.
Overnattede 4 nætter i marts 2024
Svar fra General Manager den 9. apr. 2024
Dear Rebeca,Thank you for taking the time to share your feedback! Your observation regarding dining options is appreciated. Rest assured, we continuously strive to enhance our amenities to better accommodate our guests' needs. Your input is invaluable to us, and we'll certainly consider it as we work to improve our offerings. We hope to welcome you back for an even better experience!Sincerely,Guest Service Manager

8/10 Udmærket

Joseph

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a wonderful time. The kids especially loved the water slide and the lazy river and pool. We went into Disney one day and the shuttle was prompt and convenient. Would stay here again!
Overnattede 4 nætter i marts 2024
Svar fra General Manager den 9. apr. 2024
Dear Joseph,It was such a pleasure having you as our guest recently! We are delighted our convenient shuttle service added to your experience, and we appreciate you mentioning our family-friendly atmosphere and amenities. Thank you for your kind review, and we look forward to your return!Sincerely,Guest Service Manager

10/10 Fremragende

Edisson

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I loved
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 9. apr. 2024
Dear Edisson,We're delighted you enjoyed your stay at Signia Orlando Bonnet Creek! Please come see us again the next time you're in town.Sincerely,Guest Service Manager

10/10 Fremragende

Holly

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean! We will stay at this property again!
Overnattede 3 nætter i april 2024
Svar fra General Manager den 6. apr. 2024
Dear Holly,Thank you for choosing to stay with us at Signia Orlando Bonnet Creek. Impressing every guest with our pristine accommodations is always a top priority for us, so we're thrilled our commitment to this shone through during your visit. It was an absolute pleasure to have you as our guest, and we can't wait to welcome you back.Sincerely,Guest Service Manager

10/10 Fremragende

eugine, herndon

Synes godt om: Rengøring
Overnattede 7 nætter i marts 2024

10/10 Fremragende

Sara B San

Overnattede 2 nætter i marts 2024

10/10 Fremragende

Charles

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was awesome, staff was friendly and everything was clean both inside and out
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 6. apr. 2024
Dear Charles,Thank you for visiting our resort and for your fantastic review. We appreciate your kind compliments regarding our clean facilities and friendly service. It was an honor having you as our guest at Signia by Hilton Orlando Bonnet Creek, and we would like to invite you back again anytime for another relaxing visit.Sincerely,Guest Service Manager

10/10 Fremragende

Ketan, Garnet Valley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024

10/10 Fremragende

Tracey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really enjoy this property. Stayed many times. It’s clean, amenities are great and it is in such a great location. Very close to the parks and Disney springs. Staff is always so helpful and have never had any issues. Highly recommend this hotel!! Look forward to returning soon!!
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 2. apr. 2024
Dear Tracey, Thank you for your continued loyalty and for taking the time to share your positive experience at Signia Orlando Bonnet Creek! We're delighted to hear that you enjoy our clean accommodations, excellent amenities, and convenient location. Our team takes pride in providing helpful service, and we're thrilled to know we've consistently met your expectations. We look forward to welcoming you back for another amazing stay in the future!Sincerely,Guest Service Manager

10/10 Fremragende

Brenda

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property with staff that took the extra effort to make it feel better than home
Overnattede 3 nætter i marts 2024
Svar fra General Manager den 2. apr. 2024
Dear Brenda,We appreciate you reviewing your stay at Signia Orlando Bonnet Creek. Our team strives to create a welcoming home-away-from-home environment, so we're thrilled to read your kind comments. Thank you for choosing our resort, and we hope you return soon!Sincerely,Guest Service Manager

10/10 Fremragende

Robert

Overnattede 1 nat i marts 2024

6/10 Okay

Nicole

We arrived late in the evening and staff was low. I walked up to front desk where two workers were talking amongst themselves, neither one of them stopped talking to each other to welcome me. Even when they did talk to me they did not greet me. The room was clean. Towels are paper thin and pillows smelled.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 2. apr. 2024
Dear Nicole, Although we're glad you enjoyed your room, it saddens us to hear that we fell short in other areas during your stay. We will discuss your review with our team, and we apologize for any inconvenience you experienced. Your feedback is appreciated, and our team considers it an opportunity to continually improve for our valued guests. Thank you for your review, and we hope to welcome you back and provide you with a more exceptional visit in the future.Sincerely,Guest Service Manager

10/10 Fremragende

German

Overnattede 2 nætter i marts 2024

10/10 Fremragende

dominic

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The coffee shop
Overnattede 5 nætter i marts 2024
Svar fra General Manager den 31. mar. 2024
Dear Dominic,Thank you for your feedback and for choosing to stay with us. We're glad you enjoyed the coffee shop, and we look forward to seeing you again at Signia Orlando Bonnet Creek!Sincerely,Guest Service Manager

10/10 Fremragende

Stephanie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 2 nætter i maj 2023
Svar fra General Manager den 27. mar. 2024
Dear Stephanie,Thank you for choosing to stay at Signia Orlando Bonnet Creek. It's terrific to hear that you had a great experience at our resort. We value your excellent rating and hope you'll return soon.Sincerely,Guest Service Manager

10/10 Fremragende

Jeffrey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a great time. I would recommend this property to all
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 27. mar. 2024
Dear Jeffrey,It was a pleasure having you stay with us during your recent visit. Thank you for taking the time to share your feedback and for recommending our great resort. Should your travels bring you back to the area, we hope that you will choose Signia Orlando Bonnet Creek again for another exceptional stay. Sincerely, Guest Service Manager

2/10 Forfærdeligt

Ora

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is not in good condition. The wallpaper in the bathroom was peeling off. The tiles weee yellowed. The strong smell of chemicals in the room was uncomfortable. Just run down. At check in in I was given the wrong room. Telling me it’s the only one available. The room was overlooking the parking lot and I booked a pool view and paid for it. When I went down and asked to speak to the manager magically my room appeared available! Not a good policy and left me with an absolutely terrible sense of mistrust of the Hilton staff. We couldn’t wait to get out of this hotel.
Overnattede 5 nætter i marts 2024
Svar fra General Manager den 21. mar. 2024
Dear Ora,We appreciate your feedback of our property. Thank you for taking a moment to share your thoughts with us. It saddens us to hear that you did not have a good experience, and we will make sure these concerns are forwarded to our team. We hope that you will consider staying with us again so that we can provide you with the experience you expect and deserve.Sincerely, Guest Service Manager

8/10 Udmærket

Alejandro Morales

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Matt

Synes godt om: Rengøring
Great
Overnattede 1 nat i marts 2024
Svar fra General Manager den 16. mar. 2024
Dear Matt,It was our pleasure being able to host you at Signia Orlando Bonnet Creek. We are thrilled to know that our team exceeded your expectations during your stay. It would be an honor to welcome you back next time you are in the area.Sincerely, Guest Service Manager

4/10 Dårligt

Yumi

Rejste med familie
Synes ikke om: Rengøring
It was our second time here for Disney. This time was not as pleasant as the first. The room was smaller though we choose the same option as last year, The towel set in the room was not clean- some hair, dust, stain. The warm water was not working on the last day, so had to take a cold shower.
Overnattede 4 nætter i december 2023
Svar fra General Manager den 14. mar. 2024
Dear Yumi,While it's always a pleasure to welcome our guests back, we are sorry to hear you were disappointed during this visit. Please know we take your feedback seriously and will be sure to review your concerns with our team. We look forward to welcoming you back again and impressing you with the experience we are best known for.Sincerely,Guest Service Manager

10/10 Fremragende

Laura

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024

4/10 Dårligt

Diana

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 1 nat i marts 2024

10/10 Fremragende

Alexander

Overnattede 3 nætter i februar 2024

4/10 Dårligt

Chad

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Seemed like maintenance was going on at pool area and it was very loud. We couldn’t even hear each other talk at the Beech Bar. Out stay was for the pool area.
Overnattede 1 nat i februar 2024
Svar fra General Manager den 4. mar. 2024
Dear Chad,Thank you for taking the time to share your experience with us. Please accept our sincere apologies for your stay not meeting your expectations during unexpected maintenance occurring next to the pool area. We hope to have the opportunity to welcome you back for a true Signia Orlando experience in the near future.

10/10 Fremragende

Kimberly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great stay, convenient access to all the area
Overnattede 4 nætter i februar 2024
Svar fra General Manager den 4. mar. 2024
Dear Kimberly, Thank you for choosing Signia Orlando Bonnet Creek for your stay! We're thrilled to hear that you had a great experience and found our resort's location convenient for accessing all that our area has to offer. We appreciate your feedback and hope to have the pleasure of welcoming you back for another wonderful stay in the future.

10/10 Fremragende

Nicole

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love love love this resort!!
Overnattede 4 nætter i februar 2024
Svar fra General Manager den 29. feb. 2024
Dear Nicole, On behalf of our entire team at Signia Orlando Bonnet Creek, thank you for being our guest and for the wonderful review. It was truly a pleasure having you here, and we look forward to serving you again. Sincerely,Guest Service Manager

10/10 Fremragende

Mildre

Synes godt om: Rengøring, service og personale, faciliteter
Staff was awesome, Jill in the back office and Rocky at the Harvest were great.
Overnattede 2 nætter i februar 2024
Svar fra General Manager den 27. feb. 2024
Dear Mildre,Thank you for choosing Signia Orlando Bonnet Creek and sharing your delightful five-star review. Our team truly is one of the best in the business, and Rocky and Jill will be thrilled to know they helped make your stay so enjoyable. We look forward to welcoming you back for another memorable experience.Sincerely,Guest Service Manager

10/10 Fremragende

Darcy

Overnattede 7 nætter i februar 2024

2/10 Forfærdeligt

Heather

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Horrible service, maintenance, and cleanliness
Dirty rooms, moved once from a dirty room to another with missing grout, dirty, a great view of the roof instead of the pool view I had. Was not offered a new room when I said I cut myself and it was dirty too. SURPRISE Charges upon arrival. I couldn’t use the amenities that I was charged for due to a now open wound, and with horrible customer service to top it off. They said they credited $150, and it was because of a lie. They credited it for all of these other reasons. I told them to pull the recordings because they were now lying and I was told basically they did all they can. I have NEVER been treated so horribly by a hotel, and am very disappointed as this was supposed to be my graduation trip from college. Thanks you for ruining it.
Overnattede 2 nætter i februar 2024
Svar fra General Manager den 20. feb. 2024
Dear Heather,Thank you for sharing your experience. We're genuinely disappointed to hear about the challenges you faced during your stay, especially regarding the cleanliness and condition of your rooms. The experience you describe falls short of the high standards we aim to provide. We recognize the impact this had on your special occasion and apologize for the distress caused. Please know the health and safety of our valued guests are of the utmost importance to us, and we take your comments very seriously. If you would like to discuss your concerns further, we kindly ask that you reach out to us offline. Your feedback is invaluable for our continuous improvement, and we will address these issues with our team. We hope to have the opportunity to better serve you in the future and restore your confidence in our resort.Sincerely,Guest Service Manager