Overnatningsstedets facade – aften/nat

Anmeldelser af DoubleTree by Hilton Hotel Orlando at SeaWorld

4 out of 5
DoubleTree by Hilton Hotel Orlando at SeaWorld
10100 International Drive, Orlando, FL

Anmeldelser

7,0

Godt

Bedømmelse på 10 − Fremragende. 3150 af i alt 8927 anmeldelser" "
Bedømmelse på 8 − Udmærket. 1766 af i alt 8927 anmeldelser" "
Bedømmelse på 6 − Okay. 1466 af i alt 8927 anmeldelser" "
Bedømmelse på 4 − Dårligt. 1143 af i alt 8927 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1402 af i alt 8927 anmeldelser" "

7,2/10

Rengøring

7,8/10

Service og personale

7,4/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Tine

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Fam Olesen
Alt i alt et rigtigt godt ophold. Dog lidt skuffende, at der skulle betales ekstra, hvis du skulle have alt morgenmad med. Det det er med i prisen, er kun noget af det der må tages af. Ellers rigtig god service og meget flinke mennesker. Især Eduardo .
Overnattede 11 nætter i august 2023
Svar fra Joe Cardone den 14. aug. 2023
Thank you so much for your positive review and feedback. We appreciate you staying with us.We look forward to your return. Come see us again soon....

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring
Overnattede 5 nætter i december 2021
Svar fra Joe Cardone - General Manager den 7. jan. 2022
Thank you for staying with us and providing the wonderful positive feedback for our team and guests to view. Happy new year to you.

6/10 Okay

Juan, Miami

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Hotel is in great location, employees are cordial and polite but the property is old, not clean. Sheets and pillow smelled. Breakfast above average.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Leslie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The paths that run in between the buildings create a nice environment and make it easy to find your way to different areas of the property. We also enjoyed and were very appreciative of the free breakfast each morning. We liked the options of playing billiards, mini golf, ping pong, etc. Having a choice of swimming pools was wonderful as one was extremely cold and uncomfortable but the "family pool" was much more enjoyable. The price for a room was very good but do think the extra fees are outrageous and unnecessary.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Claudia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good experience
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Joseph

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
The walkways connecting everything together.
Overnattede 3 nætter i maj 2024

6/10 Okay

Lindsay

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Our room door could be accessed with out ankey card. The amenities were very nice the room needs improvements it was not what i reseved online or paid for I paid for a tower room king bed with pull out couch. I got a villa with dirty carpet.
Overnattede 2 nætter i maj 2024
Svar fra Jose Colon den 26. maj 2024
Thank you for your review. I sincerely apologize that we were not a 10 during your stay with us. We take great pride in the cleanliness of our property and our guest rooms. If an issue is ever brought to our attention, we like to go above and beyond for our guests. With 1,000+ guest rooms including Suites, Jr. Suites, and Studios, we feel confident we have something for each guest. Please come back and see us again soon. We will work hard to keep you coming back!

8/10 Udmærket

Brianna

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2024

8/10 Udmærket

Yumi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Es muy lindo personal agradable lo único es que no tiene facilidad para estacionarse tienes que parar muy lejos parece que hay más habitaciones que puestos para estacionamiento de resto todo muy agradable
Overnattede 1 nat i maj 2024
Svar fra Jose Colon den 26. maj 2024
Muchas gracias por la excelente puntuación de nuestro resort. Estamos muy orgullosos de la limpieza de nuestra propiedad y de nuestras habitaciones. Nos gusta ir más allá para nuestros huéspedes. El clima suele ser perfecto en nuestra área, tenemos muchos juegos, comidas y bebidas especiales para toda la familia. Nuestro equipo quiere intentar hacer que tu experiencia sea especial.

10/10 Fremragende

Flavio

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Thas my favorite hotel 😘
Overnattede 1 nat i maj 2024
Svar fra Jose Colon den 26. maj 2024
Thank you so much for the excellent review/score of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect, we have plenty of games, food, and drink specials for the entire family. On weekends, we often feature an outdoor, family movie night and our team is consistently working on the next great thing so we can be your home away from home. Just like home, we want to try and make our backyard experience special. Thursday, Friday, and Sunday we feature our live music and backyard BBQ. We will work hard to keep you coming back!

8/10 Udmærket

Paula

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Good property. Only complaint is we did not get maid service and had to ask for coffee and water each day.
Overnattede 3 nætter i maj 2024
Svar fra Jose Colon den 25. maj 2024
Thank you for your review. I sincerely apologize that everything was not perfect during your stay with us. We take great pride in the cleanliness of our property and our guest rooms. If an issue is ever brought to our attention, we like to go above and beyond for our guests. With 1,000+ guest rooms including Suites, Jr. Suites, and Studios, we feel confident we have something for each guest. Please come back and see us again soon. We will work hard to keep you coming back!

10/10 Fremragende

Jair, CORAL SPRINGS

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Jose Colon den 25. maj 2024
Thank you so much for your review and score of our resort. We take great pride in the cleanliness of our property and our guest rooms. If an issue is ever brought to our attention, we like to go above and beyond our guest expectation as part of our Doubletree culture and guest satisfaction. We appreciate you staying with us. Please come visit us again.

10/10 Fremragende

Jennifer

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice resort. Not many complaints. Only 2 things my family and I didnt like was 1. The breakfast line is extremely long. With the amount of guests that go in the morning they should have a least another lane/section for food. You have to wait in a long line to even seeve yourself. 2. If you dont park your car early then you have to literally park in the fron of the resort because there is literally no parking anywhere because of how packed it can get. Its very inconvenient especially due to the fact that you have to pay 30 per night to park. If they didnt charge for parking then i would suck it up but to pay a total of $60 to have to walk easily 10 minutes to my car stinks. Also not very handicap friendly. Only certain buildings have elevators and the buildings do not connect plus there isnt handicap parking near most of the buildings. Very inconvenient as we had a wheelchair.
Overnattede 2 nætter i maj 2024
Svar fra Jose Colon den 25. maj 2024
Thank you for your review. I sincerely apologize that everything was not perfect during your stay with us. We take great pride in the cleanliness of our property and our guest rooms. If an issue is ever brought to our attention, we like to go above and beyond for our guests. With 1,000+ guest rooms including Suites, Jr. Suites, and Studios, we feel confident we have something for each guest. Please come back and see us again soon. We will work hard to keep you coming back!

2/10 Forfærdeligt

Alex

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Bad overall, very old, is a Motel. Nasty, smells, doesn’t feel safe at all
Overnattede 1 nat i maj 2024
Svar fra Jose den 25. maj 2024
Thank you for taking the time to share your concerns regarding your experience while visiting the Doubletree. It is clear from your review that we, regretfully, missed many opportunities to create the enjoyable vacation you anticipated. It is disheartening when we learn a guest has left here feeling unhappy. Thank you for your review.

6/10 Okay

Nicholas

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
This is a beautiful hotel with great amenities - pools, mini golf, guest laundry, nice onsite restaurants - and comfortable rooms (mine was a little dark, but at least that meant it stayed cool). The location is extremely convenient for SeaWorld, Aquatica, and Discovery Cove, all of which are walkable from the hotel - as are various restaurants and a few garage grocery stores, although in other respects the area is fairly soulless. Unfortunately some aspects of the service were poor. Although the guest info card said that housekeeping would be provided every day, I didn’t receive *any* at any point during an 8 day stay, even after asking for it specifically at the front desk. This is the main reason I can’t give a higher rating - the trash cans were overflowing by the time I checked out. The room was initially missing an ironing board. The processing of my payment was also handled badly - I was charged less than I was supposed to be and the hotel’s subsequent attempts to claim the balance registered as suspicious activity and led to my card being frozen so I couldn’t use it for other purchases until I’d had a long call with my bank! Frustrating! However, the restaurant staff were fantastic and the external areas of the hotel were beautifully clean and well run. Overall, I would recommend it - just be prepared for a few wrinkles during your stay.
Overnattede 8 nætter i maj 2024
Svar fra Jose Colon den 25. maj 2024
Thank you so much for your review and score of our resort. We take great pride in the cleanliness of our property and our guest rooms. If an issue is ever brought to our attention, we like to go above and beyond our guest expectation as part of our Doubletree culture and guest satisfaction. I apologize that everything in your room was not set up correctly. We appreciate you staying with us. Please come visit us again.

10/10 Fremragende

Claudia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was good!
Overnattede 2 nætter i maj 2024
Svar fra Jose Colon den 25. maj 2024
Thank you so much for the excellent score of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

2/10 Forfærdeligt

julia

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Jose Colon den 25. maj 2024
Thank you for your review. I sincerely apologize that we were not a 10 during your stay with us. We take great pride in the cleanliness of our property and our guest rooms. If an issue is ever brought to our attention, we like to go above and beyond for our guests. With 1,000+ guest rooms including Suites, Jr. Suites, and Studios, we feel confident we have something for each guest. Please come back and see us again soon. We will work hard to keep you coming back!

8/10 Udmærket

Stefano

Rejste med familie og småbørn
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Buena ubicacion
Overnattede 5 nætter i maj 2024
Svar fra Jose Colon den 25. maj 2024
Thank you for your review. I sincerely apologize that we were not a 10 during your stay with us. We take great pride in the cleanliness of our property and our guest rooms. If an issue is ever brought to our attention, we like to go above and beyond for our guests. With 1,000+ guest rooms including Suites, Jr. Suites, and Studios, we feel confident we have something for each guest. Please come back and see us again soon. We will work hard to keep you coming back!

2/10 Forfærdeligt

Andriuska

Synes ikke om: Rengøring
Overnattede 1 nat i maj 2024
Svar fra Jose Colon den 25. maj 2024
Thank you for your review. I sincerely apologize that we were not a 10 during your stay with us. We take great pride in the cleanliness of our property and our guest rooms. If an issue is ever brought to our attention, we like to go above and beyond for our guests. With 1,000+ guest rooms including Suites, Jr. Suites, and Studios, we feel confident we have something for each guest. Please come back and see us again soon. We will work hard to keep you coming back!

10/10 Fremragende

Laura

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great,we will stay again
Overnattede 3 nætter i maj 2024
Svar fra Jose Colon den 22. maj 2024
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

2/10 Forfærdeligt

Sahar

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a reservation for 5 nights we encountered multiple occurences of roaches and we finally asked for a room swap when we were woken up by 10 roaches in the bathroom and the living room at 4 am and when asked for another room not only did they give us the furthest away room they were not accommodating and did not help us bring our luggage when asked. When we asked to speak to a manager they said they wrote notes and they will call us later with an update but never reached out. We called them and not only did they not take any notes they said they would give us 3 nights for free but when checking out they changed their minds and only offered us to waieve "resort fees' despite needing to move suitcases at 4 am with no help what so ever. Very unprofessional staff, no courtesy or accommodating staff, was spoken to very rudely and brushed off by every employee. Also, we chose this hotel for the hot tub and not only was it filthy but we called 3 times to have it fixed because it was not working and no one came to fix it, we waited well over 2 hours. Would not recommend!
Overnattede 5 nætter i maj 2024
Svar fra Jose Colon den 25. maj 2024
I sincerely apologize that everything was not perfect during your stay with us. We take great pride in the cleanliness of our property and our guest rooms. If an issue is ever brought to our attention, we like to go above and beyond for our guests. With 1,000+ guest rooms including Suites, Jr. Suites, and Studios, we feel confident we have something for each guest. Your comments are helpful to better serve all guests. We thank you for sharing these challenges you experienced, and we hope you will accept our most sincere apologies for them. Our management team just reviewed your comments, and we are taking corrective actions. We apologize that you had this experience, and we appreciate that you made us aware so these issues can be resolved. On behalf of the Doubletree Orlando at SeaWorld, please accept my sincerest apologies that the Hotel did not generally meet your expectations. Once again, I would like to thank you for your review.

10/10 Fremragende

Natasha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The cookies
Overnattede 3 nætter i marts 2024
Svar fra Jose Colon den 22. maj 2024
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

4/10 Dårligt

Keila

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Decepcionada, el teléfono no tenía el cable, baño tapado, la caja se seguridad dañada, entre otra cosas.
Overnattede 3 nætter i maj 2024
Svar fra Jose Colon den 25. maj 2024
Le agradecemos su reseña y por informarnos sobre estas dificultades que encontró durante su estadía. El equipo de liderazgo ha revisado sus comentarios y estamos trabajando para evitar que estos desafíos ocurran en el futuro para otros huéspedes. Esperamos que acepte nuestras disculpas ya que lamentamos que haya tenido estas experiencias. Le agradecemos sus comentarios que identificaron áreas para tomar acciones correctivas. Gracias por elegir el Doubletree Resort Orlando

6/10 Okay

Brienne

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Breakfast buffet was not good and cooked properly. There were limited food choices and the rooms are a bit dated.
Overnattede 3 nætter i maj 2024
Svar fra Jose Colon den 25. maj 2024
We do appreciate that you took the time to share your observations about your stay and for providing information that will help to increase the level of service we provide to future guests here at the Doubletree Resort Orlando International Drive. We have already made changes to correct some of the areas you have mentioned and others are in process.

8/10 Udmærket

Sebastian

Rejste med familie, Rejste med partner, Rejste i en gruppe, Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pretty good hotel ! 👍
Overnattede 3 nætter i maj 2024
Svar fra Jose Colon den 26. maj 2024
Thank you so much for your review and score of our resort. We take great pride in the cleanliness of our property and our guest rooms. If an issue is ever brought to our attention, we like to go above and beyond our guest expectation as part of our Doubletree culture and guest satisfaction. We appreciate you staying with us. Please come visit us again.

4/10 Dårligt

Daniela

Rejste med familie og småbørn
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
My roomed smelled like cigarrate smoke . Absolutely no parking space . Evertime leaving hotel to go to parks someone smoking weed out side that’s not safe for the young kids.
Overnattede 3 nætter i maj 2024
Svar fra Jose Colon den 26. maj 2024
I sincerely apologize that everything was not perfect during your stay with us. We take great pride in the cleanliness of our property and our guest rooms. If an issue is ever brought to our attention, we like to go above and beyond for our guests. With 1,000+ guest rooms including Suites, Jr. Suites, and Studios, we feel confident we have something for each guest. Your comments are helpful to better serve all guests. We thank you for sharing these challenges you experienced, and we hope you will accept our most sincere apologies for them. Our management team just reviewed your comments, and we are taking corrective actions. We apologize that you had this experience, and we appreciate that you made us aware so these issues can be resolved. On behalf of the Doubletree Orlando at SeaWorld, please accept my sincerest apologies that the Hotel did not generally meet your expectations. Once again, I would like to thank you for your review.

10/10 Fremragende

Leslie

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 2 nætter i maj 2024
Svar fra Jose Colon den 22. maj 2024
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

2/10 Forfærdeligt

Yoandy

Muy mal servicio
Overnattede 3 nætter i maj 2024
Svar fra Jose Colon den 26. maj 2024
Le agradecemos su reseña y por informarnos sobre estas dificultades que encontró durante su estadía. El equipo de liderazgo ha revisado sus comentarios y estamos trabajando para evitar que estos desafíos ocurran en el futuro para otros huéspedes. Esperamos que acepte nuestras disculpas ya que lamentamos que haya tenido estas experiencias. Le agradecemos sus comentarios que identificaron áreas para tomar acciones correctivas. Gracias por elegir el Doubletree Resort Orlando

10/10 Fremragende

Victoria

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a amazing time
Overnattede 3 nætter i maj 2024
Svar fra Jose Colon den 22. maj 2024
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

2/10 Forfærdeligt

John

Forretningsrejsende
Synes ikke om: Faciliteter
Horrible staff, hidden prices, poor accommodation for what the price entailed.
Overnattede 1 nat i maj 2024
Svar fra Jose Colon den 26. maj 2024
Thank you for taking the time to share your concerns regarding your experience while visiting the Doubletree. It is clear from your review that we, regretfully, missed many opportunities to create the enjoyable vacation you anticipated. It is disheartening when we learn a guest has left here feeling unhappy. Thank you for your review. I sincerely apologize that everything was not perfect during your stay with us. We take great pride in the cleanliness of our property and our guest rooms. If an issue is ever brought to our attention, we like to go above and beyond for our guests. Thank you for staying with us.

6/10 Okay

Syncere

Forretningsrejsende
Synes godt om: Service og personale, faciliteter
Property was okay. Staff was helpful, amenities were nice, and the breakfast was really good. Villas a bit outdated, it looked like an old apartment/motel complex. The room was clean on arrival, but no cleaning services (trash pickup) was done during our stay. Parking was absolutely atrocious. The staff should spread out guests' rooms so we're not all packed like sardines on one side of the property, fighting for parking while the other side is a ghost town. It was incredibly frustrating after a long day of meetings having to take a 10 minute walk (no direct walkways through buildings) back to the room.
Overnattede 2 nætter i maj 2024
Svar fra Jose Colon den 26. maj 2024
Thank you for your review. I sincerely apologize that we were not a 10 during your stay with us. We take great pride in the cleanliness of our property and our guest rooms. If an issue is ever brought to our attention, we like to go above and beyond for our guests. With 1,000+ guest rooms including Suites, Jr. Suites, and Studios, we feel confident we have something for each guest. Please come back and see us again soon. We will work hard to keep you coming back!

2/10 Forfærdeligt

Yadiel

Overnattede 1 nat i maj 2024
Svar fra Jose Colon den 25. maj 2024
Thank you for your review. I sincerely apologize that we were not a 10 during your stay with us. We take great pride in the cleanliness of our property and our guest rooms. If an issue is ever brought to our attention, we like to go above and beyond for our guests. With 1,000+ guest rooms including Suites, Jr. Suites, and Studios, we feel confident we have something for each guest. Please come back and see us again soon. We will work hard to keep you coming back!

2/10 Forfærdeligt

Grace

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
request house keeper, didn’t come
Overnattede 3 nætter i maj 2024

10/10 Fremragende

SANTHOSH

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice place. Parking is little bit confusing
Overnattede 1 nat i maj 2024
Svar fra Jose Colon den 22. maj 2024
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

10/10 Fremragende

Elizabet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I loved the breakfast
Overnattede 2 nætter i maj 2024
Svar fra Jose Colon den 22. maj 2024
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

10/10 Fremragende

Xavier

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente
Overnattede 2 nætter i maj 2024
Svar fra Jose Colon den 22. maj 2024
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

2/10 Forfærdeligt

Jade

Synes ikke om: Rengøring
Overnattede 3 nætter i maj 2024
Svar fra Jose Colon den 26. maj 2024
Thank you so much for your review and score of our resort. We take great pride in the cleanliness of our property and our guest rooms. If an issue is ever brought to our attention, we like to go above and beyond our guest expectation as part of our Doubletree culture and guest satisfaction. We appreciate you staying with us. Please come visit us again.

6/10 Okay

ROBERTO

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Jose Colon den 25. maj 2024
Thank you so much for your review and score of our resort. We take great pride in the cleanliness of our property and our guest rooms. If an issue is ever brought to our attention, we like to go above and beyond our guest expectation as part of our Doubletree culture and guest satisfaction. We appreciate you staying with us. Please come visit us again.

10/10 Fremragende

Alma

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Las instalaciones son excelentes.
Overnattede 2 nætter i maj 2024
Svar fra Jose Colon den 26. maj 2024
Muchas gracias por la excelente puntuación de nuestro resort. Estamos muy orgullosos de la limpieza de nuestra propiedad y de nuestras habitaciones. Nos gusta ir más allá para nuestros huéspedes. El clima suele ser perfecto en nuestra área, tenemos muchos juegos, comidas y bebidas especiales para toda la familia. Nuestro equipo quiere intentar hacer que tu experiencia sea especial.

4/10 Dårligt

Adriel

Synes ikke om: Service og personale
Overnattede 2 nætter i maj 2024
Svar fra Jose Colon den 26. maj 2024
Thank you so much for your review and score of our resort. We take great pride in the cleanliness of our property and our guest rooms. If an issue is ever brought to our attention, we like to go above and beyond our guest expectation as part of our Doubletree culture and guest satisfaction. We appreciate you staying with us. Please come visit us again.

6/10 Okay

Quintrell

Synes godt om: Service og personale
Other than an issue with the room it wasn’t half bad
Overnattede 6 nætter i maj 2024
Svar fra Jose Colon den 26. maj 2024
I sincerely apologize that everything was not perfect during your stay with us. We take great pride in the cleanliness of our property and our guest rooms. If an issue is ever brought to our attention, we like to go above and beyond for our guests. With 1,000+ guest rooms including Suites, Jr. Suites, and Studios, we feel confident we have something for each guest. Your comments are helpful to better serve all guests. We thank you for sharing these challenges you experienced, and we hope you will accept our most sincere apologies for them. Our management team just reviewed your comments, and we are taking corrective actions. We apologize that you had this experience, and we appreciate that you made us aware so these issues can be resolved. On behalf of the Doubletree Orlando at SeaWorld, please accept my sincerest apologies that the Hotel did not generally meet your expectations. Once again, I would like to thank you for your review.

10/10 Fremragende

Scarlet J

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024
Svar fra Jose Colon den 22. maj 2024
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

10/10 Fremragende

Willians

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good customer service but at night it is difficult to find parking near the rental room because the parking is somewhat small and the line for breakfast is very very long but the rest is fine
Overnattede 1 nat i maj 2024
Svar fra Jose Colon den 25. maj 2024
Thank you so much for the excellent score of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

8/10 Udmærket

Christine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Villas are dated, super small bathroom, no lighting in the stairwells. Our fridge didnt work, and shower drain didnt work, a/c was humid. They did fix fridge n a/c was better after a reset. Paying for parking was also a big downer!
Overnattede 2 nætter i maj 2024
Svar fra Jose Colon den 26. maj 2024
Thank you for your review. I sincerely apologize that everything was not perfect during your stay with us. We take great pride in the cleanliness of our property and our guest rooms. If an issue is ever brought to our attention, we like to go above and beyond for our guests. With 1,000+ guest rooms including Suites, Jr. Suites, and Studios, we feel confident we have something for each guest. Please come back and see us again soon. We will work hard to keep you coming back!

6/10 Okay

Hosanna

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The stay was fine. My husband and I stayed for 8 days. Our room had three hornet nests outside the room. I let the front desk know but they didn’t seem to care and the nests stayed through our entire stay. We also tried to use the outdoor activities such as the mini golf and pool table, but the mini golf course was in horrible shape and the outdoor pool table had broken pool sticks. We also didn’t expect there to be an additional $30 charge for each day to park our car. Otherwise, the facility itself was nice.
Overnattede 8 nætter i maj 2024
Svar fra Jose Colon den 26. maj 2024
Thank you for taking the time to share your concerns regarding your experience while visiting the Doubletree. It is clear from your review that we, regretfully, missed many opportunities to create the enjoyable vacation you anticipated. It is disheartening when we learn a guest has left here feeling unhappy. Thank you for your review. I sincerely apologize that everything was not perfect during your stay with us. We take great pride in the cleanliness of our property and our guest rooms. If an issue is ever brought to our attention, we like to go above and beyond for our guests.

8/10 Udmærket

Keith

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
好 :早餐食物種類比較多。 不好:但房間只有膠杯,不環保環亦影響使用體驗。
Overnattede 1 nat i maj 2024

10/10 Fremragende

Saqib

Rejste med familie og småbørn
Friendly service
Overnattede 1 nat i maj 2024
Svar fra Jose Colon den 22. maj 2024
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

10/10 Fremragende

James

Overnattede 4 nætter i maj 2024
Svar fra Jose Colon den 22. maj 2024
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

4/10 Dårligt

Joanne

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Buffet breakfast
Overnattede 7 nætter i maj 2024
Svar fra Jose den 25. maj 2024
Thank you for your review. I sincerely apologize that we were not a 10 during your stay with us. We take great pride in the cleanliness of our property and our guest rooms. If an issue is ever brought to our attention, we like to go above and beyond for our guests. With 1,000+ guest rooms including Suites, Jr. Suites, and Studios, we feel confident we have something for each guest. Please come back and see us again soon. We will work hard to keep you coming back!

10/10 Fremragende

Grislaydy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
10000 de 100
Overnattede 1 nat i maj 2024
Svar fra Jose Colon den 22. maj 2024
Muchas gracias por la excelente reseña/puntuación de nuestro resort. Estamos muy orgullosos de la limpieza de nuestra propiedad y de nuestras habitaciones. Nos gusta ir más allá para nuestros huéspedes. El clima suele ser perfecto, tenemos muchos juegos, comidas y bebidas especiales para toda la familia. Los fines de semana, a menudo ofrecemos una noche de cine familiar al aire libre y nuestro equipo trabaja constantemente en la próxima gran novedad para que podamos ser su hogar lejos del hogar. Al igual que en casa, queremos intentar que nuestra experiencia en el patio trasero sea especial. Los jueves, viernes y domingos contamos con música en vivo y barbacoa en el patio trasero. ¡Trabajaremos duro para que regreses!