2 udendørs pools, åben fra kl. 07.00 til kl. 19.00, parasoller

Anmeldelser af The Westin Resort Nusa Dua, Bali

5 out of 5
The Westin Resort Nusa Dua, Bali
Kawasan Pariwisata Nusa Dua, BTDC Lot N-3, Nusa Dua, Bali

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 613 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 285 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 71 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 16 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 16 af i alt 1001 anmeldelser" "

9,2/10

Rengøring

9,4/10

Service og personale

9,0/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Lene, Kbh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert Resort
Lækkert Resort med god mad og gode faciliteter for børn... her især en god kidsclub med aktiviteter
Overnattede 6 nætter i juli 2018

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel, der levede op til de 5 stjerner
Lækkert hotel med fantastisk service. Mange spændende restauranter, hvor der var mulighed for at få lækkert mad. Pool, strand og hotelværelser var i særklasse.
Overnattede 3 nætter i juli 2018

10/10 Fremragende

Bettina, Svendborg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert hotel lige på stranden.
Westin er et klasse hotel i et roligt, hyggeligt og smukt område. Tre store pools og mange solvogne på stranden. Morgenmaden er i verdensklasse. Værelset er ikke stort, men det er det meget lækre badeværelse til gengæld. Hovedpuder og sengetøj er allerbedste kvalitet. Område er gated og velholdt, det er ikke her, du finder det lokale Bali, men det er dog kun en kort - og billig - taxatur væk. I gåafstand er der butikker, spa-steder og masser af restauranter. Hotellets personale er utroligt serviceminded på den behagelige måde, og vi havde et dejligt ophold.
Overnattede 8 nætter i februar 2018
Svar fra Alex Dietzsch den 23. feb. 2018
Dear Bettina, It is a pleasure to know that you were impressed with the resort and the warm service given by our associates. We surely look forward to welcoming you back at the resort in the near future. Alex Dietzsch Executive Assistant Manager

10/10 Fremragende

Camilla Kuhre

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i januar 2018
Svar fra Alex Dietzsch den 22. feb. 2018
Dear Camilla Kuhre, We are delighted you had a memorable stay at our resort. We look forward to welcome you back in the near future. Alex Dietzsch Executive Assistant Manager

8/10 Udmærket

Maria

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Over rated resort
This resort is Overrated Breakfast bad. The fregde in th room is room. temperature - they changed another one- still the same - no cold drinks. The only plus is their private Beach.
Dear Maria, We regret to hear that your stay did not meet your expectations. Nusa Dua is a quiet and safe place and most of our guests chose it for these reasons. Thank you for your feedback with regards of the fridge and we will take this into account when we review our plan in re-conditions our facilities. Thank you for sharing and wishing you safe travels. Bipan Kapur Managing Director

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice but older hotel. Fine dining and rooms. Staff is friendly and helpfull. Good for families.
Svar fra Bipan Kapur den 9. mar. 2017
Dear Anonymous, There is nothing more satisfying than being able to make your stay memorable. We are also pleased to know that you were enjoying your time with the attentiveness from our associates as well as the culinary offerings at our dining venues. Once again thank you for your recommendation and we look forward to welcoming you back in the near future. Bipan Kapur Managing Director

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Andrew

Rejste med partner
Synes godt om: Faciliteter
The Westin Nusa Dua exceeds Westin’s global standards. Staff are some of the best customer focused people in the world. We decided to extend our stay for another week!
Overnattede 5 nætter i maj 2024

10/10 Fremragende

Michelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Iain

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
The kids loved the kids club and pool time. We loved the restaurants
Overnattede 10 nætter i maj 2024

10/10 Fremragende

Jass

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is great but what makes it unique is staff . Staff is working for more than 20-25 years still so passionate and helpful . Even new staff members are so gentle and humble . The staff and there hospitality takes it to another level . Buffet is one of the best and Ikan restaurant food is amazing too . Room service is top notch , rooms are cleaned twice a day . Hotel team goes over and beyond if they know you are there for any celebration. Our room was decorated as they were aware that we were there for my hubbys bday . This was my second visit and will definitely revisit .
Overnattede 5 nætter i april 2024
Svar fra The Westin Resort Nusa Dua, Bali den 13. maj 2024
Dear Jass,Thank you so much for taking the time to share your review following your recent stay with us. It's incredibly heartwarming to hear that your experience with us was nothing short of exceptional.Our team is truly the heartbeat of our property, and we couldn't be prouder to hear that their dedication and passion for service made your stay so memorable. Whether they've been with us for decades or are new additions to our family, their commitment to providing warm, attentive, and genuine hospitality is what sets us apart.We're thrilled to hear that you enjoyed our culinary offerings, from the delightful buffet to the exquisite dishes at Ikan restaurant. It's wonderful to know that our culinary team's creativity and dedication to quality shone through in every bite.Celebrating special occasions with our guests brings us immense joy, and we're thrilled that we could make your husband's birthday celebration extra memorable with our room decoration.It's truly an honor to have had the pleasure of hosting you for a second time, and we can't wait to welcome you back for many more unforgettable stays in the future.Be well,

8/10 Udmærket

Ally

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Deborah

Rejste i en gruppe
Excellent stay
Overnattede 6 nætter i april 2024
Svar fra The Westin Resort Nusa Dua, Bali den 30. apr. 2024
Dear Deborah,Thank you for sharing your experience with us! We're delighted to hear you had an excellent stay. If there's anything we can do to make your next visit even better, please don't hesitate to reach out. We look forward to welcoming you back soon!Stay well,

10/10 Fremragende

Michael

Rejste i en gruppe
Staff very friendly and helpful
Overnattede 1 nat i april 2024
Svar fra The Westin Resort Nusa Dua, Bali den 16. apr. 2024
Dear Michael,Thank you for your positive feedback! We're delighted to hear that you found our staff to be friendly and helpful during your stay with us. We take great pride in our team's commitment to providing exceptional service, and it's always rewarding to receive such kind comments from our guests.We look forward to welcoming you back for another enjoyable stay.Be well,

10/10 Fremragende

Olivia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024

10/10 Fremragende

Porfirio

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Just by the beach specially their salt water pool…..with easy access to their restaurants and very friendly people and excellent service….we will highly recommend….thank you so much for making our stay memorable and welcoming
Overnattede 6 nætter i marts 2024
Svar fra The Westin Resort Nusa Dua, Bali den 30. apr. 2024
Dear Porfirio,Thank you so much for your positive review! We're thrilled to hear that you enjoyed our beachfront location, saltwater pool, restaurants, and friendly service. Your recommendation means the world to us, and we're honored to have made your stay memorable and welcoming. We can't wait to welcome you back for another unforgettable experience!Stay well,

10/10 Fremragende

Daniel

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing staff, food, views, rooms
Overnattede 6 nætter i marts 2024

10/10 Fremragende

Mark

Rejste med partner
Synes godt om: Faciliteter
All staff went above and beyond excellent service so friendly would definitely recommend and return.
Overnattede 5 nætter i marts 2024

10/10 Fremragende

Thoa Thi Kim

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Westin was definitely a five star hotel. The staff were friendly and provided great customer service during my stay. Special thank you to Andre who personally assisted me whenever I had any issues. He was WONDERFUL! The Westin is blessed to have him there. The food options were excellent. We dined at most of the restaurants there and were never disappointed.
Overnattede 7 nætter i marts 2024
Svar fra The Westin Resort Nusa Dua, Bali den 30. apr. 2024
Dear Thoa Thi Kim,Thank you for your wonderful review! We're thrilled to hear that you had a five-star experience during your stay at The Westin. It's fantastic to know that our staff, especially Andre, provided you with excellent customer service and made your stay memorable. We'll be sure to pass along your kind words to him. We're delighted that you enjoyed the food options at our restaurants and that they met your expectations. We're grateful for your recommendation and look forward to welcoming you back for another exceptional stay in the future!Stay well,

10/10 Fremragende

Chun Nei

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Access to the beach on property. Love the spa services. The staffs are very helpful, and courteous.
Overnattede 7 nætter i marts 2024
Svar fra The Westin Resort Nusa Dua, Bali den 16. apr. 2024
Dear Chun Nei,Thank you for your positive review. We're delighted to hear that you enjoyed our beach access, spa services, and found our staff helpful and courteous. We look forward to welcoming you back to The Westin Resort Nusa Dua, Bali soon.Stay well,

6/10 Okay

Kah Hong

Rejste med familie
Synes godt om: Rengøring, service og personale
Great service from the staff. The hotel has seen better days, quite dated. New renovation is needed in old wing.
Overnattede 5 nætter i marts 2024
Svar fra The Westin Resort Nusa Dua, Bali den 16. apr. 2024
Dear Kah Hong,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you appreciated the great service provided by our staff.We acknowledge your comments regarding the dated appearance of our older wing. We value your input as it helps us identify areas for improvement. Your feedback is valuable to us, and we'll certainly take it into consideration as we prioritize future upgrades. We hope that despite this, you were still able to enjoy your overall stay with us.We appreciate your understanding and hope to have the opportunity to welcome you back to a refreshed and improved Westin Nusa Dua in the future.Be well,

10/10 Fremragende

Darren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff were great, Too many kids for the price you pay.
Overnattede 3 nætter i marts 2024
Svar fra The Westin Resort Nusa Dua, Bali den 16. apr. 2024
Dear Darren,Thank you for taking the time to share your feedback following your stay with us. We are pleased to hear that you found our staff to be great. Our team strives to provide exceptional service to all our guests, and it's always rewarding to receive positive comments about their efforts.We understand your concerns regarding the number of children at the resort. While our Resort is a family-friendly destination and we do welcome families from around the world, we also recognize the importance of creating a balanced environment for all guests to enjoy.Your feedback is valuable to us, and we hope that despite this concern, you were able to enjoy the other aspects of your stay with us.Be well,

8/10 Udmærket

Ovidiu

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service from all staff. The largest variety of breakfast I ever experienced in my life. However, classical dishes were not that tasty. The cooks require training in Europe to get real flavours into the dishes.
Overnattede 3 nætter i februar 2024
Svar fra The Westin Resort Nusa Dua, Bali den 4. mar. 2024
Dear Ovidiu,Thank you for taking the time to provide your valuable feedback. We're delighted to hear that you appreciated the excellent service from our staff and enjoyed the extensive variety of breakfast options.However, we are sorry to learn that the taste of some classical dishes did not meet your expectations. Your comments about the flavors are well-noted, and we genuinely appreciate your honesty. We understand the importance of delivering consistently delightful culinary experiences and will certainly consider additional training for our chefs to enhance the flavors of our traditional dishes.Your insights are invaluable as we strive to improve, and we hope to have the opportunity to exceed your expectations in the future. If your travels bring you back to us, please don't hesitate to reach out so we can ensure a more satisfying culinary experience.Thank you once again for your feedback, and we look forward to the possibility of serving you again.Be well,

10/10 Fremragende

Sasha Dione

Overnattede 4 nætter i februar 2024

2/10 Forfærdeligt

Jose

Had to cancel since my visa to travel to Bali would not make it on time. The rooms were non refundable , and I understand that, but I also prepay the breakfast buffet, they could've refund that part but didn't even when we asked with Expedia Very disappointed, it will affect my future rejection of the brand
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Fazan

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I recently stayed at The West In Resort in Nusa Dua and was truly impressed. The ambiance was amazing, creating a perfect blend of luxury and relaxation. The hospitality of the staff was exceptional, making my stay truly memorable. The highlight was the outstanding service from the staff who went above and beyond to ensure a comfortable experience. The kids' club exceeded expectations, providing a fun and safe environment for the little ones. Overall, a fantastic stay with top-notch ambiance, hospitality, and an incredible staff.
Overnattede 3 nætter i januar 2024

10/10 Fremragende

Maria

Very clean
Overnattede 2 nætter i januar 2024

6/10 Okay

Priyanshi

Rejste med partner
Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Lobby is beautiful and the location is perfect, we had a warm welcome with a drink and towel, but the rooms are pretty outdated and in desperate need of renovations. The Aircon was the biggest low. The hotel staff though were very warm and friendly and did their best to accomodate any special requests. Buffet breakfast is also expansive and pretty good.
Overnattede 2 nætter i december 2023

10/10 Fremragende

Nitesh

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
迅速な対応でした
お菓子を放置していたためか小さな蟻が部屋内に多数たかっていたので、アップグレードされた部屋へ替えてもらったが、とても迅速で対応が良かった。
Overnattede 3 nætter i december 2023

8/10 Udmærket

Stotra

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
.
Overnattede 3 nætter i december 2023

6/10 Okay

Perry

Rejste med familie
Synes godt om: Service og personale, faciliteter
Stayed 2N @ Westin x 3 rooms. Despite complimentary upgrade, the trade-offs were delayed in check-in (rooms only ready around 1630pm). Due to newly renovated, the rooms were dusty, locks not working and VOC smell. We only managed to settle down at around 1730H. Pools closed at 7pm so pretty much thats it to do for the day. We had dinner at Ikan restaurant. Food was pretty decent but a few of us got bitten by mosquitoes despite seated in aircon seating. At night, noticed our rooms also had few mosquitoes and my boys got a few bites again. They should have provided those insects repellent kit in each room. Breakfast spreads were good but couple of flies at some starions with no one attending. Hygiene needs to be improved. Their gym room is bad, you won't expect this standard from a 5 star hotel especially loked Westin. We had supper on 2nd night at bar lounge and thereafter our family had been vomitting and diarrhoea throughout the night till next day. We had to call for medical assistance to attend to us. To be fair, we could not conclude the root cause as our familly had dinner at Bali Collection. That said, 6 of us had dinner at Bali Collection, only 4 of us had supper that the bar. The other 2 were fine. Pros - Staffs were friendly and helpful. Hotel agreed to extend checkout time till 1600H.
Overnattede 2 nætter i december 2023

10/10 Fremragende

Mahathir

Overnattede 3 nætter i december 2023

10/10 Fremragende

Anita

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a wonderful stay especially after the room upgrade. The staff was so friendly and welcoming! The breakfast was nice.
Overnattede 5 nætter i december 2023

8/10 Udmærket

Masaru

Overnattede 3 nætter i november 2023

10/10 Fremragende

Aditi

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was easy and outstanding service- we had a small glitch and required medical attention- doctor arrived in 10mins and was excellent. Really couldn’t have asked for better all the facilities were clean, food was delicious (including the diversity at the buffet breakfast), and the hospitality was so generous. Special thanks to the lady at the kids toy shop for going out of her way for us and the Hamabe teppanyaki chef and staff for making my partner’s birthday special. Thank you for another relaxing stay we look forward to returning.
Overnattede 5 nætter i december 2023

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The service ; people are so friendly. Close to beach and can enjoy cycling other exercise activities.
Overnattede 5 nætter i november 2023

10/10 Fremragende

Amit Kumar

Overnattede 1 nat i november 2023

8/10 Udmærket

Katherine

Synes godt om: Service og personale
Overnattede 4 nætter i november 2023

10/10 Fremragende

Chan

Overnattede 2 nætter i november 2023

10/10 Fremragende

Lin

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A wonderful hotel in Bali.
Overnattede 5 nætter i oktober 2023
Svar fra Sander Looijen den 8. nov. 2023
Dear Lin,Thank you for sharing your recent stay experience with us. There is nothing more satisfying than knowing that we were able to impress you with exceptional service. We look forward to welcoming you back.Be well,Sander LooijenGeneral Manager

8/10 Udmærket

HANY

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Smelly room
Unfortunately we arrived to an upgraded garden room that was smelly. That although the air-conditioner was turned on the dampness in the room was unbearable. I was lucky for an room change that was allocated 35 mins later after persistent complaining. Overall, everything worked out. Great breakfast and staff extremely friendly.
Overnattede 1 nat i oktober 2023
Svar fra Shanty den 25. okt. 2023
Dear Hany,Thank you for sharing your experience during your recent stay with us. We sincerely apologize for the room inconvenience and delayed service. We will take your feedback as an evaluation to elevate our service in the future. Look forward to welcoming you back.Be well,Sander LooijenGeneral Manager

6/10 Okay

Aldrich

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Mid october escape
Stayed 4 nights in the family suite. Rooms: dated. need renovations Bathrooms: salty water and shower water pressure arent the best Concierge service: unfriendly and takes ages. Room service: WELL DONE! FnB outlet staffs (pool bar, velada, ikan): AWESOME! Conclusion: personally, rather not stay here again as there are newer and better 5 stars nearby. But, definately will be back visiting their FnB outlets..
Overnattede 4 nætter i oktober 2023
Svar fra Shanty den 25. okt. 2023
Dear Aldrich,Thank you for sharing your thorough feedback to us pertaining your recent stay experience. We will surely take it as an evaluation to elevate guest' experience in the future. Look forward to welcoming you back.Be well,Sander LooijenGeneral Manager

8/10 Udmærket

TAKENORI

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good service
Overnattede 5 nætter i oktober 2023
Svar fra Shanty den 25. okt. 2023
Dear Takenori,Thank you for sharing your experience as well as highlighting our service as the point that has elevated your stay. Look forward to welcoming you back.Be well,Sander LooijenGeneral Manager

10/10 Fremragende

YONGWON

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i september 2023
Svar fra Shanty den 25. okt. 2023
Dear Yongwon,We are thrilled to know that you found our resort as a perfect choice for spending your time. We definitely look forward to welcoming you back.Be well,Sander LooijenGeneral Manager

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
3세대 가족여행으로 2박3일 묵었습니다. 머문 시간이 짧았지만 가족여행으로 훌륭한 숙소였습니다. 포인트 우선 사용하고 식사 등 모두 체크아웃 때 계산하는 방식이 편리했습니다. 무엇보다 두 객실이 한 대문괴 거실을 같이 쓰는 패밀리룸이 매우 편리하고 좋았습니다. 잘 쉬다갑니다. 추천합니다.
Overnattede 2 nætter i oktober 2023
Svar fra Shanty den 25. okt. 2023
Dear our honored guest,Thank you for sharing your recent stay experience with your beloved family. We are thrilled to hear that you had a good time while spending your time here. Look forward to welcoming you back.Be well,Sander LooijenGeneral Manager

10/10 Fremragende

Marielle

Overnattede 4 nætter i august 2023
Svar fra Shanty den 25. okt. 2023
Dear Marielle,Thank you for sharing your positive review towards our resort that you experienced during your recent stay. Look forward to welcome you back.Be well,Sander LooijenGeneral Manager

10/10 Fremragende

Adam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amazing resort, food and staff were great
Overnattede 5 nætter i september 2023
Svar fra Shanty den 25. okt. 2023
Dear Adam,We are pleased to note that you were impressed by the culinary selection as well as the associates service during your recent stay. We look forward to welcome you back at our resort.Be well,Sander LooijenGeneral Manager

8/10 Udmærket

Ellyn

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is a typical 5 star resort. Massive, excellent service, friendly staff.
Overnattede 5 nætter i september 2023
Svar fra Shanty den 25. okt. 2023
Dear Ellyn,Thank you for sharing your positive review towards our resort. We definitely look forward to welcome you back.Be well,Sander LooijenGeneral Manager

10/10 Fremragende

Jeniene

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We have visited the Westin in Nusa Dua 3 times now and have always enjoyed our stay. We will be back again, I’m sure!
Overnattede 8 nætter i september 2023
Svar fra Shanty den 25. okt. 2023
Dear Jeniene,We are thrilled to hear that you found our resort as a perfect choice to stay, which made you returning constantly. Definitely look forward to welcome you back.Be well,Sander LooijenGeneral Manager