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Anmeldelser af Holiday Inn Express & Suites Nogales, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Nogales, an IHG Hotel
850 W Shell Rd, Nogales, AZ

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 536 af i alt 802 anmeldelser" "
Bedømmelse på 8 − Udmærket. 192 af i alt 802 anmeldelser" "
Bedømmelse på 6 − Okay. 48 af i alt 802 anmeldelser" "
Bedømmelse på 4 − Dårligt. 14 af i alt 802 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 12 af i alt 802 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

9,0/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Francisco

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Muy buen servicio y el personal muy atento y amable
Overnattede 1 nat i maj 2024

6/10 Okay

Manuel

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
...
Overnattede 1 nat i maj 2024

10/10 Fremragende

Guillermo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Muy tranquilo y silencioso, en verdad se descansa bien !!
Overnattede 1 nat i april 2024

8/10 Udmærket

Kay

Overnattede 1 nat i april 2024

10/10 Fremragende

Angie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 1 nat i marts 2024

6/10 Okay

SERGIO

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Lugar es bueno pero estaban en remodelación y el desayuno era básico para llevar y el precio es muy alto
Overnattede 1 nat i marts 2024

8/10 Udmærket

Delia

Estaba en remodelacion y algunos detalles de acceso a la propiedad pero la habitacion excelente amplia comoda y limpia El extractor del baño no funciono
Overnattede 1 nat i februar 2024
Svar fra Elizabeth den 28. feb. 2024
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
En remodelación
Regular ya que está en remodelación, no me agrado de que no te dan botellas de agua y te las venden
Overnattede 1 nat i februar 2024
Svar fra Elizabeth den 28. feb. 2024
Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros. Y vamos a tomar en cuenta su comentario.

8/10 Udmærket

Ivan

Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy Bueno
Overnattede 3 nætter i februar 2024
Svar fra Elizabeth den 28. feb. 2024
Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros. Lo esperamos al regreso.

10/10 Fremragende

Maria

Overnattede 1 nat i februar 2024

8/10 Udmærket

Myrna

Overnattede 1 nat i februar 2024
Svar fra Elizabeth den 28. feb. 2024
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

8/10 Udmærket

Glenda, Bellevue

Rejste med partner
Comfortable rooms. Quiet. Good location.
Overnattede 1 nat i januar 2024
Svar fra Elizabeth den 28. feb. 2024
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

8/10 Udmærket

JANET, Franktown

Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

gerald

Rejste i en gruppe
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel smelled of mildew and we had a water leak in the ceiling
Overnattede 1 nat i januar 2024
Svar fra Elizabeth den 28. feb. 2024
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

4/10 Dårligt

MARCO

Rejste med familie
Website is misleading. No where does it say that breakfast is carry out
Overnattede 1 nat i januar 2024
Svar fra Elizabeth den 28. feb. 2024
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

4/10 Dårligt

Julio, Delhi

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The room was not clean. I understand the hotel is under renovation but that does not mean the room has to be dirty.
Overnattede 1 nat i december 2023
Svar fra Elizabeth den 28. feb. 2024
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

4/10 Dårligt

Christina

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This had such good reviews on Expedia, I was shocked by the state of the property - either some of these reviews are not real or people have pretty low standards. First, it's not okay to not tell people when the hotel is under major construction. We would have chosen another hotel - services were limited here. Second, and outside of the construction issues, we had to stay on the only floor not being worked on, and I can say the construction is about two decades overdue. Our room was spacious but really old, the hallway smelled bad, people were clearly smoking on a nonsmoking floor, the carpet was dirty, things in our room were broken or repaired badly, and it was overall not worth what we paid to stay there. I will say that I would have given it a worse review if the people working there weren't so nice. All the staff we encountered were great, and here's hoping the upgrades in progress are significant.
Overnattede 3 nætter i december 2023
Svar fra Elizabeth den 28. feb. 2024
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 Fremragende

Emily

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Elizabeth den 28. feb. 2024
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
El Hotel se encuentra en remodelación, tiene varias áreas cerradas, como escaleras de emergencia. La habitación no fue la que solicitamos, nos dijeron que era la única que estaba disponible, no había sábanas para el sofá-cama la solicitamos y nos las dieron incompletas. El área de desayuno no funcionaba, había una persona que te servía como un lunch y te lo llevabas a la habitación.
Overnattede 1 nat i december 2023
Svar fra Elizabeth den 28. feb. 2024
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
Great spot close to border. Clean and friendly
Overnattede 1 nat i december 2023
Svar fra Elizabeth den 28. feb. 2024
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

8/10 Udmærket

Jose

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

6/10 Okay

marcelino

Rejste med familie og småbørn
Hotel is under remodeling. I was not given the room I requested.
Overnattede 1 nat i december 2023

10/10 Fremragende

Christie, Oakland

Overnattede 1 nat i december 2023

2/10 Forfærdeligt

FRANCISCO

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
En remodelacion No cuenta con algunos servicios
Overnattede 1 nat i december 2023

8/10 Udmærket

Abraham

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i november 2023

10/10 Fremragende

rodrigo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy tranquilo
Overnattede 1 nat i oktober 2023

10/10 Fremragende

HECTOR MARTIN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
clean
Overnattede 1 nat i september 2023

10/10 Fremragende

Brandy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel is very comfortable and able to relax nicely.
Overnattede 1 nat i september 2023

10/10 Fremragende

Lauren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023

10/10 Fremragende

Pilar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023

10/10 Fremragende

MANUEL ARTURO BARRANTES

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i juli 2023

4/10 Dårligt

Caroline

Overnattede 1 nat i maj 2023
Svar fra Elizabeth den 5. jun. 2023
Thank you

10/10 Fremragende

Lillian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2023
Svar fra Elizabeth den 5. jun. 2023
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 Fremragende

Pedro Exivel

Overnattede 1 nat i maj 2023
Svar fra Elizabeth den 5. jun. 2023
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

4/10 Dårligt

Patricia

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Booked suite unavailable construction. Traveling with 2 dogs. Come into states to get groceries since we live in Mexico. No good areas to walk dogs. Front desk associate very rude. Homeless people hanging out in lobby.
Overnattede 1 nat i maj 2023
Svar fra Elizabeth den 5. jun. 2023
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 Fremragende

Kathryn

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very impressed with the cleanliness of the room!!!
Overnattede 3 nætter i april 2023
Svar fra Elizabeth den 5. jun. 2023
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 Fremragende

William, Jacksonville

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love the location very close to the boarder
Overnattede 4 nætter i april 2023
Svar fra Elizabeth den 21. apr. 2023
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 Fremragende

ROCIO

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very helpful.
Overnattede 2 nætter i april 2023
Svar fra Elizabeth den 21. apr. 2023
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 Fremragende

Emily

Overnattede 1 nat i april 2023
Svar fra Elizabeth den 21. apr. 2023
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 Fremragende

Myron

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Always our fav place to stay in this area.
Clean room, no disrepair seen. Great and well supplied comp Breakfast. Quiet room due to good original construction., compared to other places with paper thin walls/floor/ceilings. Clean modern TV/remote and many channels compared to others in area.
Overnattede 1 nat i april 2023
Svar fra Elizabeth den 21. apr. 2023
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 Fremragende

Patrick

Overnattede 1 nat i april 2023
Svar fra Elizabeth den 5. jun. 2023
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 Fremragende

Donald

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great restaurant. Clean & comfy.
Overnattede 1 nat i april 2023
Svar fra Elizabeth den 21. apr. 2023
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

4/10 Dårligt

Alec

Rejste med familie, Rejste med kæledyr
I have been staying at this property for years, and it just seems to get worse. Fewer amenities, one hotel key per room, being charged extra fees, dirty carpets... I'll be staying elsewhere in the future.
Svar fra Elizabeth den 11. apr. 2023
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 Fremragende

Juan M

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2023
Svar fra Elizabeth den 11. apr. 2023
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 Fremragende

Sergio

Overnattede 1 nat i april 2023
Svar fra Elizabeth den 5. jun. 2023
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 Fremragende

Jaime u, Hermosillo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Las habitaciones cómodas y limpias. El desayuno bueno y la dama que atiende el desayuno muy amable.
Overnattede 1 nat i april 2023
Svar fra Elizabeth den 21. apr. 2023
Gracias por tomarse el tiempo de completar nuestra encuesta en referencia a su reciente estancia en Holiday Inn Express Nogales. Nuestra meta para todos nuestras huéspedes es complacerlos en todo los departamentos del hotel. Su opinión es muy importante para nosotros. Y esperamos verlo pronto de vuelta.

6/10 Okay

LINDA LUZ

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Check in not so fast. Clean and quiet
Overnattede 1 nat i april 2023
Svar fra Elizabeth den 21. apr. 2023
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

8/10 Udmærket

Heather

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great service! Good breakfast selection!
Absolutely beautiful hotel! The pool and jacuzzi were available, but not usable in my opinion. Probably due to lack of maintenance in the off season. However I have never received better service, or free breakfast at any hotel! The only reason a three for comfort was given, was due to the fact that the people in my room before me, broke the bunk bed my children were to sleep on. So they gave us a twin and a rollaway that were very uncomfortable. Even with the mishap, because of the great service, we will be returning!
Overnattede 3 nætter i marts 2023
Svar fra Elizabeth den 31. mar. 2023
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 Fremragende

Miguel Angel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
EXCELENTE
Excelente hotel
Overnattede 1 nat i marts 2023
Svar fra Elizabeth den 31. mar. 2023
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soon.

10/10 Fremragende

Patricia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love that the beds are so comfortable and the pillows are also! The breakfast choices were great and good coffee. My car was safe the hotel was clean and my room heater worked great! plus we were close to shopping centers.
Overnattede 3 nætter i marts 2023
Svar fra Elizabeth den 13. mar. 2023
We thank you for sharing your recent experience with us. We take all guest feedback seriously as they help us improve the guest experience day by day. Rest assured your comments and concerns will be shared with our team and will be addressed. Again, thank you for taking the time to review our hotel and we hope we have the pleasure of welcoming you back soo