Lounge i lobbyen
Tjek tilgængelighed

Anmeldelser af The Wallace

4 out of 5
The Wallace
242 W 76th St, New York, NY

Anmeldelser

9,8

Enestående

Bedømmelse på 10 − Fremragende. 723 af i alt 813 anmeldelser" "
Bedømmelse på 8 − Udmærket. 63 af i alt 813 anmeldelser" "
Bedømmelse på 6 − Okay. 14 af i alt 813 anmeldelser" "
Bedømmelse på 4 − Dårligt. 7 af i alt 813 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 813 anmeldelser" "

10/10

Rengøring

9,8/10

Service og personale

9,2/10

Faciliteter

9,8/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great and comfy stay on Broadway
Very convenient at a central location of Broadway, NY. Comfy rooms and very clean and tidy area in lobby. Only small part missing was a breakfast option or a bar in the lobby area.
Overnattede 7 nætter i august 2022
Svar fra Manager den 23. aug. 2022
Thank you for staying at The Wallace! We are so glad to read that you enjoyed your stay! A bar/lounge is forthcoming! We hope to see you again soon!

10/10 Fremragende

Mette

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Highly recommendable
Great place, excellent location, and very nice service.
Overnattede 1 nat i april 2022
Svar fra Manager den 1. maj 2022
Mette, thank you for staying at The Wallace and thank you for your kind ratings and comments. We are thrilled that you enjoyed your stay! We hope to see you again soon!

10/10 Fremragende

Panagiotis

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place for a sightseeing trip in NYC.
Overnattede 5 nætter i april 2024
Svar fra Jorenz den 17. maj 2024
Thank you for taking the time to provide an amazing review. It was a great pleasure accommodating your most recent visit to New York City. Have a wonderful day!

10/10 Fremragende

Clinton, Alexandria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nicest hotel on UWS! Very clean and well appointed.
Overnattede 4 nætter i maj 2024
Svar fra Mel den 14. maj 2024
Thank you so much Clinton, we really appreciate it.

10/10 Fremragende

Daniel, New York

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The perfect place for a neighborhood-type experience of the city
Overnattede 6 nætter i maj 2024
Svar fra Mel den 14. maj 2024
Thank you for your kind words, Daniel. we really appreciate it.

10/10 Fremragende

Tomi

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Jorenz den 11. maj 2024
Thank you very much for taking the time to provide an amazing review. It was a great pleasure accommodating your most recent visit to New York City. Have a wonderful day!

10/10 Fremragende

Meghan K

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i april 2024
Svar fra Jorenz den 10. maj 2024
Thank you Meghan for taking the time to provide an amazing review. It was an absolute pleasure accommodating your most recent visit to New York City. Have a wonderful day!

10/10 Fremragende

Jonathan

An amazing romantic overnight for my GF and I. The concierge Betty was particularly sweet and helpful!
Overnattede 1 nat i maj 2024
Svar fra Mel den 7. maj 2024
Thank you so much for your kind words. we really appreciate it.

10/10 Fremragende

Edward

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had stayed at this property several times when it was the old Milburn Hotel and found the renovations to be quite nice. The common areas are attractive and the rooms spacious and well laid out, with nice appointments, comfortable beds and. pillows. The upper west side location is great, with the subway nearby but the side streets off Broadway pleasant and quiet.
Overnattede 2 nætter i maj 2024
Svar fra Jorenz den 5. maj 2024
Thank you very much for taking the time to provide an amazing review and valued feedback. It was an absolute pleasure accommodating your most recent visit to New York City. Have a wonderful day!

10/10 Fremragende

Lauren

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel with great service.
Overnattede 1 nat i maj 2024
Svar fra Mel den 3. maj 2024
Thank you so much Lauren, we so appreciate your kind words.

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Manager den 1. maj 2024
Thank you, Robert! We hope to see you again, soon!

10/10 Fremragende

James, Oak Island

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel, great location. Jazz trio in the bar Saturday night was a nice bonus.
Overnattede 1 nat i april 2024
Svar fra Jorenz den 29. apr. 2024
Thank you very much for taking the time to provide an amazing review. Your kind words are greatly appreciated. The Jazz trio are wonderful!

4/10 Dårligt

Ozi

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The area was great but the actual hotel wasn’t great. Customer service wasn’t great. We stayed for two nights and for the first night the hot water didn’t work. They couldn’t move us into another room because there was no availability. The second day the water was barely warm. I find a lack of hot water in a $500 a night room to be unacceptable.
Overnattede 2 nætter i april 2024
Svar fra Manager den 25. apr. 2024
Hi Ozi. Thank you for staying at The Wallace. We are disappointed to read your impressions of your stay. We do not have issues with our hot water at the hotel, nor did we receive reports of the same on the first night which you stayed. Apologies if that did occur. You had specific room requirements that were not reserved, nor communicated to us until you arrived at the hotel, which we were glad to be able to accommodate at the last minute. That was also the reason that a suitable alternative room was not available. The Wallace has earned a reputation for phenomenal customer service as indicated on all review sites, including here. We regret that you did not feel the same way. Thank you for your feedback.

10/10 Fremragende

Diane

Overnattede 2 nætter i april 2024
Svar fra Jorenz den 9. maj 2024
Thank you very much Diane for taking the time to provide an amazing review. It was a great pleasure accommodating your most recent visit to New York City. Have a wonderful day!

10/10 Fremragende

Stephanie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wonderful location, ambience, and staff. Also, really enjoyed the Lounge happy hour.
Overnattede 4 nætter i april 2024
Svar fra Mel den 17. apr. 2024
Thank you so much Stephanie. We are so happy to know you had a great stay.

10/10 Fremragende

ERIN

Overnattede 8 nætter i marts 2024
Svar fra Manager den 7. maj 2024
Thank you, Erin! We are happy that you enjoyed your stay! We hope to see you again!

6/10 Okay

Laurent, Seattle

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring
The Wallace really just gets you room. We had a suite but there was no pull out sofa..(and we had 2 kids with us) so we ended up w 2 queens suite. There is no food and minimal room service - pajamas just dumped on the beds towels not replaced or hung No soap refill- you get it all a phone call later - but it’s 4 star service. The room was clean and elegant. So- it’s almost an VRBO type situation. Location is great and many breakfast options in walking distance.
Overnattede 1 nat i april 2024
Svar fra Manager den 16. apr. 2024
HI Laurent. Thank you for staying at The Wallace. We appreciate all feedback as it is important to us to hear what our guests think. Your comments are unique and not what we tend to hear. While we do not offer room service, as most small boutique hotels do not, we do offer food service in our lounge, nightly, from 5PM to 12 midnight. In a city such as New York, you can also have practically anything delivered to your room via a delivery app 24/7 and we facilitate those deliveries daily. Your suite is suitable for up to 4 adults. We do not advertise a sofa bed. We appreciate you rating our service 4 star, as it matches our star category, and wish you a wonderful day. Thank you.

10/10 Fremragende

Margaret

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Wallace is a lovely hotel and the staff are wonderful. I would definitely stay here again.
Overnattede 2 nætter i april 2024
Svar fra Jorenz den 15. apr. 2024
Thank you very much for the amazing review! It was an absolute pleasure accommodating your visit to New York City. Have a wonderful day!

10/10 Fremragende

fatih

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All good hotel
Overnattede 8 nætter i marts 2024
Svar fra Mel den 14. apr. 2024
Thank you, Faith we really appreciate it.

10/10 Fremragende

Derrick

Overnattede 7 nætter i april 2024
Svar fra Jorenz den 4. maj 2024
Thank you Derrick for taking the time to provide an amazing review. It was a great pleasure accommodating your most recent visit to New York City. Have a wonderful day!

10/10 Fremragende

Tim

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 3 nætter i april 2024
Svar fra Greg V den 13. apr. 2024
Thank you for the feedback

10/10 Fremragende

Andre

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Mel den 10. apr. 2024
Thank you so much Andre, we appreciate it

10/10 Fremragende

Lise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Mel den 10. apr. 2024
Thank you so much Lise, we appreciate your business.

10/10 Fremragende

Steven, Richmond

Overnattede 1 nat i marts 2024
Svar fra Jorenz den 28. apr. 2024
Thank you very much for providing an amazing review. It was a great pleasure accommodating your most recent visit to New York City. Have a wonderful day!

10/10 Fremragende

Brett

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Rooms were generous, well appointed and clean. Great bathroom facilities. Service was very good. No on site dining, but plenty of great breakfast places within a short walking distance. Easy access to theater district and museums via subway or a nice 20 min walk on a sunny day.
Overnattede 6 nætter i marts 2024
Svar fra Jorenz den 6. apr. 2024
Thank you very much for taking the time to provide an amazing review. Your kind words are greatly appreciated. It was a pleasure accommodating your most recent visit to New York City. Have a wonderful day!

10/10 Fremragende

Ritchie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Absolutely loved staying at the Wallace! We'll definitely be back.
Overnattede 4 nætter i marts 2024
Svar fra Jorenz den 6. apr. 2024
Thank you for taking the time to provide an amazing review. It was a great pleasure accommodating your most recent visit to New York City. Have a wonderful day!

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great UWS hotel.
Overnattede 5 nætter i marts 2024
Svar fra Mel den 4. apr. 2024
Thank you so much, we appreciate it.

10/10 Fremragende

Alyson

The hotel is elegant, the staff super friendly and the room was fantastic. Highly recommend!
Overnattede 1 nat i marts 2024
Svar fra Jorenz den 1. apr. 2024
Thank you very much for taking the time to provide an amazing review, and the kind words. It was a great pleasure accommodating your most recent visit to New York City. Have a wonderful day!

10/10 Fremragende

Harry, Silver Spring

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the clean room
Overnattede 2 nætter i marts 2024
Svar fra Jorenz den 31. mar. 2024
Thank you Harry for taking the time to provide an amazing review. It was an absolute pleasure accommodating your most recent visit to New York City. Have a wonderful day!

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024
Svar fra Jorenz den 31. mar. 2024
Thank you Harry for taking the time to provide an amazing review. It was an absolute pleasure accommodating your most recent visit to New York City. Have a wonderful day!

10/10 Fremragende

manuela

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel pieno di charm con personalità , quartiere residenziale con ristorantini ovunque. 3 blocchi da Central Park . Come vivere la vera New York.
Overnattede 3 nætter i marts 2024
Svar fra Manager den 28. mar. 2024
Thank you, Manuela! We are glad to read you enjoyed your stay with us! We hope to be able to welcome you again soon!

10/10 Fremragende

Sarah Mitchell -

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel. Quiet and clean. Love the location.
Overnattede 3 nætter i marts 2024
Svar fra Mel den 27. mar. 2024
Thank you so much Ms. Mitchell, we really appreciate your kindness.

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Quiet, polite, unobtrusive. Nice piano lounge off of lobby. We’ll be back!
Overnattede 3 nætter i marts 2024
Svar fra Mel den 25. mar. 2024
Thank you so much John, we really appreciate it.

10/10 Fremragende

Tammie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Manager den 26. mar. 2024
Thank you, Tammie! We are glad you enjoyed your stay with us and hope to see you again, soon!

10/10 Fremragende

Miroslava

Synes godt om: Service og personale
Overnattede 3 nætter i marts 2024
Svar fra Manager den 24. mar. 2024
Thank you, Miroslava! We are happy to read you enjoyed your stay and hope to be able to welcome you again!

10/10 Fremragende

Frank

Overnattede 1 nat i marts 2024
Svar fra Manager den 10. apr. 2024
Thank you, Frank! We are glad to see your rating and hope to see you again!

10/10 Fremragende

Rosie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My stay was Amazing!
Overnattede 4 nætter i marts 2024
Svar fra Jorenz den 18. mar. 2024
Thank you very much Rosie for taking the time to provide an amazing review. It was an absolute pleasure accommodating your most recent visit to New York City. Have a wonderful day!

10/10 Fremragende

Anna

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely lived this property! It was beautiful and clean and quiet at night!
Overnattede 2 nætter i marts 2024
Svar fra Jorenz den 17. mar. 2024
Thank you very much Anna for taking the time to provide an amazing review. Your kind words are truly appreciated. It was a great pleasure accommodating your most recent visit to New York City. We look forward to welcoming you back soon. Have a wonderful day!

10/10 Fremragende

Susan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good value. The property is extremely clean. This was our 2nd time at the Wallace, and it was even better than the first time. 10/10.
Overnattede 2 nætter i marts 2024
Svar fra Jorenz den 17. mar. 2024
Thank you very much Susan for taking the time to provide an amazing review. Your kind words are truly appreciated. It was a great pleasure accommodating your most recent visit to New York City, once again. We look forward to welcoming you back soon. Have a wonderful day!

10/10 Fremragende

Kathleen

Overnattede 3 nætter i december 2023
Svar fra Jorenz den 18. mar. 2024
Thank you very much Kathleen for taking the time to provide an amazing review. It was an absolute pleasure accommodating your most recent visit to New York City. We look forward to welcoming you back. Have a wonderful day!

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra Jorenz den 17. mar. 2024
Thank you very much David for taking the time to provide an amazing review. It was a great pleasure accommodating your most recent visit to New York City. We look forward to welcoming you back soon. Have a wonderful day!

6/10 Okay

Sandra, Yorba Linda

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
I didn’t like the fact that it doesn’t have a restaurant and valet and no views from the bedroom windows.
Overnattede 2 nætter i marts 2024
Svar fra Greg den 15. mar. 2024
We apologize that we did not fully fulfill your stay. We will try to do everything possible to make your next visit better, we hope you will still choose us, and we can rectify the bad experience for you.

10/10 Fremragende

Cecilia, Knoxville

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great room with a lot of convenient features and very helpful staff!
Overnattede 4 nætter i marts 2024
Svar fra Jorenz den 14. mar. 2024
Thank you very much for taking the time to provide an amazing review. It was a great pleasure accommodating your most recent visit to New York City. Have a wonderful day!

10/10 Fremragende

Romeen

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Jorenz den 14. mar. 2024
Thank you for taking the time to provide an amazing review. It was a great pleasure accommodating your most recent visit to New York City. Have a wonderful day!

10/10 Fremragende

Jenine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property and staff were terrific. Rooms were spacious and modern and clean. The only recommendations that I would make would be that the lounge be managed differently because of limited entry that hotel guests can have to the bar
Overnattede 4 nætter i marts 2024
Svar fra Mel den 12. mar. 2024
Thank you so much Jenine, we truly appreciate your kind words. apologies for any inconvenience in the lounge. your suggestion will be noted to management.

10/10 Fremragende

john

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pleasant atmosphere in modern facility with excellent staff. Life is good!
Overnattede 3 nætter i februar 2024
Svar fra Mel den 11. mar. 2024
Thank you so much John for your kind words. We appreciate you.

10/10 Fremragende

SYLVAIN

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Smaller hotel away from the hustle bustle. Large rooms, comfy beds. Spotless.
Overnattede 2 nætter i marts 2024
Svar fra Jorenz den 11. mar. 2024
Thank you very much Sylvain for taking the time to provide an amazing review. It was an absolute pleasure accommodating your most recent visit to New York City. We look forward to welcoming you back soon. Have a wonderful day!

10/10 Fremragende

Virginia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing property and friendly staff
Overnattede 1 nat i marts 2024
Svar fra Mel den 7. mar. 2024
Thank you so much Virginia, we really appreciate it.

10/10 Fremragende

John

Overnattede 3 nætter i marts 2024
Svar fra Jorenz den 25. mar. 2024
Thank you very much for taking the time to provide an amazing review. It was a great pleasure accommodating your most recent visit to New York City. Have a wonderful week!

10/10 Fremragende

Keren, Toronto

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The front desk staff were incredibly welcoming. The rooms were spacious for New York and exceptionally clean. The hardwood floors in the rooms were a nice touch. The beds were very comfortable.
Overnattede 2 nætter i marts 2024
Svar fra Greg den 5. mar. 2024
Thank you for the amazing feedback, we hope to see you more and make you a part of The Wallace Family.