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Anmeldelser af Insignia Hotel, Ascend Hotel Collection

2.5 out of 5
Insignia Hotel, Ascend Hotel Collection
741 61st Street, Brooklyn, NY

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 451 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 271 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 131 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 67 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 80 af i alt 1000 anmeldelser" "

8,4/10

Rengøring

8,4/10

Service og personale

7,6/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Luz

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Please was clean,staff was nice and they have breakfast
Overnattede 1 nat i maj 2024
Svar fra W.L den 29. maj 2024
Hi Luz,Thank you for your review! We appreciate it and we hope that we can host you again! Have a wonderful day!Sincerely,General ManagerWendy L.

10/10 Fremragende

Ronghui

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice
Overnattede 2 nætter i maj 2024
Svar fra W.L den 29. maj 2024
Hi Ronghui,Thank you for the 5 star rating, we would love to hear more on your stay here. We hope to host you again! have a wonderful day!Sincerely,General ManagerWendy L.

10/10 Fremragende

bri

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024
Svar fra W.L den 29. maj 2024
Hi Bri,Thank you for your time to give us a 5 star rating. We hope to host you again! have a wonderful day!Sincerely,General ManagerWendy L.

10/10 Fremragende

sandy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
good
Overnattede 3 nætter i februar 2024
Svar fra W.L den 29. maj 2024
Hi Sandy,Thank you for taking your time to give us a rating, we would love to hear more about your stay with us. We hope to see you soon again!Sincerely,General ManagerWendy L.

10/10 Fremragende

Carol

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wonderful place
Overnattede 5 nætter i maj 2024
Svar fra W.L den 29. maj 2024
Hi Carol,Thank you for your wonderful rating, We would love to hear more about your stay with us! we hope to see you again.Sincerely,General ManagerWendy L.

2/10 Forfærdeligt

Yuliya, las vegas

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I don’t have super high expectations for hotels on a bus , however this experience was by far the worst in my life! DO NOT BOOK!!! The walls here do not exist- you can hear every word your neighbors are saying, no help from staff. We were up all night!!! No exaggeration, all night something would be loud: party next door, bikers outside, couples in their “honeymoon “ stages. I am disappointed and disturbed!! What they labeled “breakfast included” is some pastries, cold coffee and disgusting milk. BY ALL MEANs, save your money, FIND SOMETHING ELSE!!!!
Overnattede 1 nat i maj 2024
Svar fra W.L den 20. maj 2024
Hi Yuliya,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

10/10 Fremragende

Wei

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra W.L den 20. maj 2024
Hi Wei,Thank you for the 5 star rating and we are so glad to here that you had a wonderful stay here! We hope to host you again in the near future.Best,Wendy L.General Manager

6/10 Okay

Matthew

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i maj 2024
Svar fra W.L den 20. maj 2024
Hi Matthew,Thank you for your rating! We would love to hear more about your stay here with us and can make it a better experience for you. Best,Wendy L.General Manager

2/10 Forfærdeligt

Xavier

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The shower leaks a tremendous amount of water. The shower curtain provides little to no protection to the floor from the water regardless of the water being high or low. The bed was made terribly and linen and towels were only going to be changed out every third day of a stay. Along with that the towels were folded and just piled on top of each other in the bathroom. There was gunk on the floors of the bathrooms and stains on the floor.
Overnattede 2 nætter i maj 2024
Svar fra W.L den 15. maj 2024
Hi Xavier,I do apologize that you did not have a pleasant stay here and we hope that you give us a chance to fix that. It seems that the room you booked was our King handicap accessible room and it is designed for the wheel chair to be able to go in and out and water will be around those areas. Shower curtains are also measured not to hit the floors to prevent the wheel chair from getting stuck. Towels are also placed in a position where its reachable. We do offer room changes when customers express their concerns, please do not hesitate to let us know. Again, thank you for the feedback, we will share with the team so that we can improve for future stays.Have a great day!Best,Wendy L.General Manager

10/10 Fremragende

Victoria

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean property and close to the subway
Overnattede 2 nætter i maj 2024
Svar fra W.L den 15. maj 2024
Hi Victoria,Thank you for the review. We are happy to hear that you had a great stay and that its convenient to where you need to be. We cannot wait to host you again in the future.Have a great day!Best,Wendy L.General Manager

10/10 Fremragende

Bernice

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Safe place
Overnattede 3 nætter i april 2024
Svar fra W.L den 14. maj 2024
Hi Bernice,Thank you for giving us a great review! we are so happy to hear that you felt safe here, we cant wait to host you again!Have a wonderful day!Best,Wendy L.

6/10 Okay

paul hamal

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wasn’t bad for a New York hotel. Was comfortably small but doable. Always gets me how small hotel rooms in new York are.
Overnattede 1 nat i maj 2024
Svar fra W.L den 13. maj 2024
Dear Paul Hamal,Dziękujemy za wybranie Insignia Hotel Brooklyn! Cieszymy się, że podobał Ci się pobyt tutaj i doceniamy, że przekazałeś nam świetne opinie. Do zobaczenia!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Fremragende

BEVERLY

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super clean & super quiet!
Overnattede 1 nat i maj 2024
Svar fra W.L den 13. maj 2024
Hi Beverly,Thank you for the 5 out of 5 stars! We are so happy to hear that you enjoyed your stay here and hope that you would come visit us again! Best,Wendy L.General Manager

10/10 Fremragende

Ester

Good
Overnattede 1 nat i marts 2024
Svar fra W.L den 6. maj 2024
Dear Ester,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Fremragende

Ester

Good
Overnattede 1 nat i april 2024
Svar fra W.L den 6. maj 2024
Dear Ester,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Fremragende

hang

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra W.L den 6. maj 2024
Dear Hang,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Fremragende

Juanita

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
The receptionist was friendly and helpful- the room was spotless and we ate dinner across the street - They had a coupon for us to use and the place was very busy with locals and folks from afar highly recommend it’s called Favor Taste
Overnattede 1 nat i maj 2024
Svar fra W.L den 6. maj 2024
Dear Juanita,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

6/10 Okay

Zetavius

Rejste med partner
Nice area but the rooms are to little
Overnattede 1 nat i maj 2024
Svar fra W.L den 6. maj 2024
Hi Zetavius,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

10/10 Fremragende

Luz

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very nice, place was clean
Overnattede 1 nat i april 2024
Svar fra W.L den 1. maj 2024
Dear Luz,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 Udmærket

Shantel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice, quiet and cozy and staff is very helpful
Overnattede 1 nat i april 2024
Svar fra W.L den 1. maj 2024
Dear Shantel,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Fremragende

Irish

Overnattede 1 nat i marts 2024
Svar fra W.L den 1. maj 2024
Dear Irish,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Fremragende

JIAWEI

Synes godt om: Rengøring
Overnattede 1 nat i april 2024
Svar fra W.L den 1. maj 2024
Dear JiaWei,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Fremragende

Louis

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Subway station
Overnattede 3 nætter i april 2024
Svar fra W.L den 29. apr. 2024
Dear Louis,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Fremragende

Andy, New York

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very quiet, private and cozy.
Overnattede 2 nætter i april 2024
Svar fra W.L den 6. maj 2024
Dear Andy,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

6/10 Okay

Brittney Z

Rejste med partner
I enjoyed my stay at insignia hotel, however the remote to the television was terrible. You only have the option of their cable channels and you aren’t able to cast from your phone which was outdated and pretty annoying. Overall I had a pleasant stay. I appreciate the property having the coffee and tea available 24hrs the complimentary breakfast and the friendliness of the staff. The ice machine is on the 1st floor and gives ice chips which I love. The patio area in front was quaint and quiet. I’ll be back again
Overnattede 1 nat i april 2024
Svar fra W.L den 29. apr. 2024
Hi Brittney Z,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

6/10 Okay

Melanie

Overnattede 1 nat i april 2024
Svar fra W.L den 15. maj 2024
Hi Melaine,Thank you for taking the time to give us a review. we would love to hear more about your stay here with us and that we can improve.We hope that you can give us a chance to host you again. Have a great day!Best,Wendy L.General Manager

10/10 Fremragende

ChenBo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice
Overnattede 1 nat i april 2024
Svar fra W.L den 24. apr. 2024
Dear ChenBo,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 Udmærket

Anderson

Overnattede 2 nætter i april 2024
Svar fra W.L den 24. apr. 2024
Dear Anderson,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 Udmærket

Addis

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good option
Overnattede 4 nætter i april 2024
Svar fra W.L den 22. apr. 2024
Dear Addis,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Fremragende

Ria

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great experience. Will highly recommend
Overnattede 2 nætter i april 2024
Svar fra W.L den 22. apr. 2024
Dear Ria,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Fremragende

Shuhui

Overnattede 3 nætter i april 2024
Svar fra W.L den 9. maj 2024
Hi Shuhui,Thank you for choosing the insignia Hotel! We love to hear that you enjoyed your stay here and hope to see you again in the near future!Best,Wendy L.General Manager

10/10 Fremragende

Shemar

Synes godt om: Overnatningsstedets tilstand og faciliteter
The area
Overnattede 2 nætter i april 2024
Svar fra W.L den 19. apr. 2024
Dear Shemar,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

2/10 Forfærdeligt

Changyao

Overnattede 1 nat i april 2024
Svar fra W.L den 9. maj 2024
Hi Changyao,We are sorry to hear that you did not enjoy your time here with us. We love to hear more and can give us a chance to fix it. Please contact the property with your concerns and we can find out what went wrong.Thank you and have a great day!Best,Wendy L.General Manager

10/10 Fremragende

Valerie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra W.L den 18. apr. 2024
Dear Valerie,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Fremragende

PENGXIANG

Overnattede 1 nat i april 2024
Svar fra W.L den 6. maj 2024
Dear PengXiang,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

2/10 Forfærdeligt

Danilo

Overnattede 1 nat i april 2024
Svar fra W.L den 29. apr. 2024
Hi Danilo,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

10/10 Fremragende

Xiao Yan

Overnattede 1 nat i april 2024
Svar fra W.L den 6. maj 2024
Dear Xiao Yan,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Fremragende

Jianhui

Overnattede 2 nætter i april 2024
Svar fra W.L den 6. maj 2024
Dear JianhuiThank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 Udmærket

Edwin, New York

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall I loved it. But I found a few roaches walking around the room.
Overnattede 2 nætter i april 2024
Svar fra W.L den 15. apr. 2024
Dear Guest,Thank you for the review, we apologize about the experience you had here. to further investigate, we would love to hear more!Thank you and have a great day!Best,Wendy L.General Manager

8/10 Udmærket

jon

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Great staff, street sucks.
Overnattede 2 nætter i april 2024
Svar fra W.L den 11. apr. 2024
Dear Jon,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 Udmærket

Arthur

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked that it was quiet, felt safe.
Overnattede 3 nætter i april 2024
Svar fra W.L den 10. apr. 2024
Dear Arthur,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

2/10 Forfærdeligt

Alfred Eugene

Forretningsrejsende, Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel rooms were nasty, and the staff was nastier.
Overnattede 4 nætter i april 2024
Svar fra W.L den 9. apr. 2024
Hi Alfred Eugene,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

8/10 Udmærket

Marisol

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room did not have draws to place your clothes and belongings.
Overnattede 2 nætter i april 2024
Svar fra W.L den 8. apr. 2024
Dear Marisol,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

2/10 Forfærdeligt

Avron

Overnattede 3 nætter i april 2024
Svar fra W.L den 29. apr. 2024
Hi Avron,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

10/10 Fremragende

lingling

Overnattede 2 nætter i marts 2024
Svar fra W.L den 22. apr. 2024
Dear LingLingThank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 Udmærket

patricia

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Parking was super easy and convenient
Overnattede 1 nat i marts 2024
Svar fra W.L den 1. apr. 2024
Dear Patricia,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Fremragende

Roberto

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Nice rooms, seemed very up to date. The rooms are small, but spacious enough for one person. The area is in the heart of China town in Brooklyn. Looked like mostly commercial/retail spaces in the vicinity, but there was a restaurant right across the street.
Overnattede 1 nat i marts 2024
Svar fra W.L den 1. apr. 2024
Dear RobertoThank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 Udmærket

Snow

Overnattede 1 nat i marts 2024
Svar fra W.L den 17. apr. 2024
Dear Snow,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

4/10 Dårligt

Astrid

Deje un deposito de 50$ y no me lo am reembolso
Overnattede 2 nætter i marts 2024
Svar fra W.L den 28. mar. 2024
Hola, gracias por elegir el Hotel Insignia. Le aseguramos que si no hay problemas durante su check out se reembolsa la preautorización de 50. Llame al hotel si aún lo ve pendiente en su extracto bancario. Gracias.

8/10 Udmærket

Dellisa

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I enjoyed the time spent
Overnattede 3 nætter i marts 2024
Svar fra W.L den 28. mar. 2024
Dear Dellisa,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager