Thank you Jacob for your review. We appreciate the feedback. We're delighted to know you enjoyed our convenient location. Our apologies for the room size in your reservation category. We do have larger rooms available, please on next visit, inquire with the front desk team for a possible complimentary upgrade.

Vi er stolte af høje standarder for kundepleje, og jeg er glad for, at vi har afspejlet dette. Tak fordi du deler din feedback!

Thank you for your feedback. We pride ourselves on providing excellent service for all of our guests. Please visit us again soon!

Thank you for your great feedback! Please visit us again soon.

Thank you for the feedback, Nicolai. We apologize for not exceeding your expectations. We are making updates for the key readers and door locks. We look forward to another opportunity to have you as a guest.

I'm glad to know you enjoyed your stay and I thank you for your review. We are eager to welcome you back as our guest!

Thank you Betina for your review. I am sorry to hear of your overall experience and I can assure you this is an isolated incident. Please contact the hotel and ask to speak with a manager on duty. We sincerely apologize for any inconvenience.

Great review thanks for sharing!

Thank you for sharing your recent experience with us.

Dear Rikke, Thank you for taking the time to share your feedback. We look forward to welcoming you again soon!

Thank you Diane for your review. I'm truly sorry to hear about your disappointing experience with stained sheets during your hotel stay. That's definitely not the level of comfort and cleanliness one expects. Have you had a chance to bring it up with the hotel staff? We do have staff present 24hours to assist with any issues that may arise. Please visit us again, we would like the opportunity to see what we can do better.

Thank Angie for your review. We are truly sorry to hear about your experience. Your feedback is valuable we will take it into consideration to improve the quality of our services. We look forward to welcoming you back in the future.

Hello Claudia, thank you for your review.We are sorry to hear that the room didn't meet your expectations. Your feedback is important and I appreciate you sharing your experience. Please visit us again, we would like the opportunity to see what we can do better.

Thank you Elizabeth for your review. I'm truly sorry to hear about your disappointing experience. Your feedback is important to us, and we'll address these issues immediately to ensure a better stay for future guests.

Thank you William for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We take your comments seriously and will address these issues promptly to ensure a more comfortable experience for our guests. We appreciate your insights and hope to have the opportunity to exceed your expectations in the future.

Thank you Amanda for your great review! We're delighted to hear that our employees provided you with excellent service!

Thank you Karla for sharing your feedback with us. We understand your concerns about the extra service fee and apologize for any confusion it may have caused. We appreciate your feedback and will review with our front desk team to ensure transparency for our guests in the future. We hope to have the opportunity to welcome you back for a more seamless experience.

Thank you Nana for your review. I'm truly sorry to hear about your disappointing experience. Your feedback is important to us, and we'll address these issues immediately to ensure a better stay for future guests. We appreciate you bringing this to our attention. We look forward to welcoming you back in the future.

Thank you Scott for sharing your feedback with us. We apologize for any inconvenience caused by the room size and the delay in readiness. However, we're delighted to hear that our employees provided you with excellent service. We'll strive to improve on the areas mentioned and ensure a smoother experience for your next visit. We appreciate your understanding and look forward to welcoming you back soon!

Thank you Elizabeth for sharing your feedback with us. We're glad to hear that you enjoyed the pool and found your room clean and cozy, despite the compact size of the "express room." We'll take note of your suggestion and see if there are any improvements we can make for a more convenient experience. We look forward to welcoming you back for another stay!

Thank you William for your review!

Thank you Jonathan for your wonderful feedback! We're thrilled to hear that you enjoyed our location, found our staff hospitable, and appreciated our property's beauty. We look forward to welcoming you back for another fantastic stay!

Thank you Lauren for your review! We love that you enjoyed the convenience of our location.

I'm sorry to hear about your disappointment regarding the pool not being open as expected. I completely understand how frustrating that must have been, especially when you were looking forward to enjoying it. Your feedback is valuable, and I will ensure to address this issue promptly to prevent similar occurrences in the future. Please accept my sincere apologies for any inconvenience this may have caused, and if there's anything else I can assist you with to make your experience more enjoyable, please don't hesitate to let me know.

We sincerely appreciate your positive feedback and kind review. Thank you for taking the time to share your experience with us.

Absolutely! The proposed location for the Lincoln Center is indeed an outstanding choice. Its central position within the city ensures accessibility for a diverse audience, while its proximity to other cultural institutions creates a vibrant cultural hub. With such a strategic location, the Lincoln Center will undoubtedly thrive, attracting patrons and fostering artistic exchange. This spot holds immense potential for the center to make a lasting impact on the community and beyond.

I'm truly sorry to hear about your disappointing experience with our front desk service and the unexpected closure of our pool. Providing excellent service and amenities is our priority, and it's disheartening to hear that we fell short during your stay.Rest assured, I'll address your concerns with our front desk team to ensure that we provide prompt and courteous service to all our guests. Additionally, I apologize for any inconvenience caused by the closure of our pool. We understand how important it is to have access to all amenities during your stay.Your feedback is invaluable to us, and we'll use it to improve our services and communication for future guests. We hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve. If there's anything else we can do to make amends or enhance your future stays, please don't hesitate to reach out. Thank you for bringing these matters to our attention.

We're thrilled to hear that our location at Lincoln Center was perfect for your needs during your stay! It's always wonderful when our guests find our location convenient and ideal for their plans. If there's anything specific you loved about our location or if there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay!

Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed our convenient location and that our staff made your stay wonderful. Your comments about the coffee station and readily available ice are duly noted, and we'll certainly take them into consideration as we strive to enhance our guests' experiences. We want to ensure that every aspect of your stay is as convenient and comfortable as possible.Regarding the absence of a bar, we're sorry for any inconvenience this may have caused. While we don't have a bar on-site, we're always happy to recommend nearby establishments where you can enjoy a refreshing drink.We appreciate your understanding regarding the noise from the AC unit and assure you that we'll address this to ensure a quieter environment for your next visit.Thank you once again for choosing to stay with us, and we look forward to welcoming you back for another enjoyable experience! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at our property and found it convenient. Providing exceptional service and convenience to our guests is our utmost priority, and we're delighted that we could meet your expectations. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to reach out. We look forward to welcoming you back soon for another wonderful experience!

I'm truly sorry to hear that your recent experience fell short of your expectations. Your feedback is incredibly valuable to us as we continuously strive to enhance our guests' experiences. While we've made some changes to our bar setup, we understand the importance of providing a relaxing atmosphere for all our guests. I'll be sure to pass along your comments about the ambiance to our team for consideration. Regarding your room experience, I apologize for any discomfort caused by the noise and ambiance. Your comfort is our top priority, and we'll take immediate steps to address the issues you encountered with the air conditioning unit and room lighting. Thank you for bringing these matters to our attention, and please know that we're committed to making your next stay with us exceptional in every way possible. If there's anything else we can do to improve your experience, please don't hesitate to let us know. We look forward to welcoming you back soon.

Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you found our hotel to be a great home base for your NYC adventures. It's true that our decor has a bit of history, but we're glad it didn't detract from your overall enjoyment. And we couldn't agree more about the importance of a comfortable bed after a day of exploring the city! We hope to have the pleasure of welcoming you back again soon for another fantastic stay. Safe travels!

Thank you Michele for your review. I'm truly sorry to hear about your disappointing experience at the Empire Hotel over Mother's Day weekend.While it's positive to hear that you found some enjoyment in the rooftop bar and appreciated the hotel's proximity to cultural attractions, it's clear that the overall experience fell far short of expectations. Your feedback serves as valuable insight for the hotel management to address these issues and strive for improvement in their service and facilities.Thank you for sharing your experience, and I hope your future stays are more pleasant and hassle-free.

Thank you for taking the time to share your feedback with us. We sincerely apologize for any discomfort you experienced due to the lack of air conditioning on particularly hot days and the issues with the shade. Please rest assured that we take your comments seriously and are actively working to address these concerns to ensure a more enjoyable experience for all our guests. Your input helps us in our continuous efforts to improve, and we appreciate your support. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable stay. If you have any further suggestions or questions, please don't hesitate to reach out to us directly.

Thank you for sharing your feedback. We are pleased to know you enjoyed your stay with us. We look forward to welcoming you here at The Empire Hotel NYC!

Thank you for your review.

Thank you for sharing your feedback. We are pleased to know you enjoyed your stay with us. We look forward to welcoming you here at The Empire Hotel NYC!

Complete guest satisfaction is our top priority and anything less than that isn't taken lightly by our management team. Allow me to profess my apologies for the inconvenience you experienced. This is most certainly not the impression we want our guests to leave with. I'd like to ask for the opportunity to welcome you back and redefine your experience. Please contact the property directly and we'd be delighted to ensure your next stay exceeds your expectations.

Complete guest satisfaction is our top priority and anything less than that isn't taken lightly by our management team. I am pleased to know we were able to accommodate you and redefine your experience.

Thank you for sharing your feedback. We are pleased to know you enjoyed your stay with us. We look forward to welcoming you here at The Empire Hotel NYC!

Thank you for sharing your feedback. We are pleased to know you enjoyed your stay with us. We look forward to welcoming you here at The Empire Hotel NYC!

Complete guest satisfaction is our top priority and anything less than that isn't taken lightly by our management team. Allow me to profess my apologies for the inconvenience you experienced. This is most certainly not the impression we want our guests to leave with. I'd like to ask for the opportunity to welcome you back and redefine your experience. Please contact the property directly and we'd be delighted to ensure your next stay exceeds your expectations.

Thank you for sharing your feedback. We are pleased to know you enjoyed your stay with us. We look forward to welcoming you here at The Empire Hotel NYC!

Thank you for sharing your feedback. We look forward to welcoming you here at The Empire Hotel NYC!

Thank you for sharing your feedback. We are pleased to know you enjoyed your stay with us. We look forward to welcoming you here at The Empire Hotel NYC!

Thank you Sunta for sharing your feedback. We are pleased to know you enjoyed your stay with us. We look forward to welcoming you here at The Empire Hotel NYC!

Complete guest satisfaction is our top priority and anything less than that isn't taken lightly by our management team. Allow me to profess my apologies for the inconvenience you experienced. This is most certainly not the impression we want our guests to leave with. I'd like to ask for the opportunity to welcome you back and redefine your experience. Please contact the property directly and we'd be delighted to ensure your next stay exceeds your expectations.