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Anmeldelser af Comfort Inn JFK Airport

2.5 out of 5
Comfort Inn JFK Airport
132-15 Nassau Expressway, Jamaica, NY

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 1388 af i alt 3325 anmeldelser" "
Bedømmelse på 8 − Udmærket. 996 af i alt 3325 anmeldelser" "
Bedømmelse på 6 − Okay. 456 af i alt 3325 anmeldelser" "
Bedømmelse på 4 − Dårligt. 267 af i alt 3325 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 218 af i alt 3325 anmeldelser" "

8,6/10

Rengøring

8,4/10

Service og personale

7,6/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Michael

Overnattede 1 nat i juli 2023
Svar fra Customer Service den 14. jul. 2023
Thanks for the amazing rating, Michael!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Comfort Inn JFK Airport!

8/10 Udmærket

Fritz

Overnattede 1 nat i juni 2023
Svar fra Customer Service den 13. jun. 2023
Thanks for the great rating, Fritz!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Comfort Inn JFK Airport soon, we'd love to have you back!

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, værelsets komfort
Probably the worst stay I ever had
We deliberately booked this hotel to get some rest before driving the rest of the way home. Our flight was delayed so we didn’t arrive at the hotel until around 2am. We received a room on the ground floor right next to the lobby, elevators and the parking lot in front of the hotel. We could hear The music from the lobby through the walls. Around 3:30 am people started to leave the hotel to go to the airport, which meant the noice level increased dramatically. The elevator noice was manageable, but it was still annoying the very time the doors opened it made a Big Bang. Right outside our room was a door to the lobby, and every time someone walked though it slammed shut. All the noice kept waking us up, and around 5:30 we gave up and decided to get ready before leaving the hotel. I’m sure the hotel is fine as long as you don’t get the room we had, and you are not on the ground floor.
Overnattede 1 nat i juli 2022

8/10 Udmærket

Mayra

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed overnight on our way to take a cruise. The hotel is good but the lady who checked us in was kind of rude and off putting. Theres nothing to eat around the hotel and the snack var is very limited. Breakfast was nit the best either. Overall, a bit dissapointed.
Overnattede 1 nat i april 2024
Svar fra Customer Service den 16. maj 2024
Mayra, thank you for staying at Comfort Inn JFK Airport. We are glad you appreciated the hotel overall. Our team values your feedback and we will ensure it is shared internally. We apologize for any inconvenience during check-in and for the limitations you faced with dining options. Your insights on breakfast and snacks will help in enhancing our services. We hope to have another chance to serve you better in the future.

10/10 Fremragende

Jérôme

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel trés bien situé prés de l'aéroport JFK, idéal avec son système de navette gratuit, trés bien organisé. Le service est excellent et le personnel rencontré simplement parfait. Bonne expérience
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 15. maj 2024
Jérôme,Je vous remercie pour vos aimables paroles! Le Comfort Inn JFK Airport apprécie vraiment vos commentaires. Les membres de notre équipe sont ravis d'apprendre que vous avez apprécié l'emplacement idéal, le service de navette bien organisé et l'excellent service fourni. Nous espérons vous accueillir à nouveau pour une autre expérience merveilleuse dans le futur.

10/10 Fremragende

Malain

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect stay for a quick overnight layover. Clean rooms and outstanding front desk manager Kristy!
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 15. maj 2024
Malain, thank you for sharing such wonderful feedback. The team at Comfort Inn JFK Airport is delighted to hear you had a perfect stay. Kristy will be thrilled to know she made a positive impact on your visit. We look forward to welcoming you back on your next layover!

10/10 Fremragende

Xinran

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is really convienient to get public transportation to other area and airport.
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 15. maj 2024
Xinran, it's wonderful to hear that you appreciated the Comfort Inn JFK Airport's easy access to public transportation and the airport. We're glad to have facilitated your journeys. We hope to be your choice again when your travels bring you back to this area.

10/10 Fremragende

Gustavo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to JFK airport, Great breakfast and great staff
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 15. maj 2024
Gustavo, we're thrilled to hear you enjoyed your stay at Comfort Inn JFK Airport. It's wonderful to know our convenient location, satisfying breakfast, and fantastic team members significantly contributed to your positive experience. Your feedback is much appreciated, and we look forward to welcoming you back.

2/10 Forfærdeligt

Rajat Rajaratnam

Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I just got off a long flight only to come to a room where the Airconditioner is not working and I was told to open the windows to retart th Airconditioner. It still is not working and I am told that they can't shift me to any room as they are sold out There are airport noises, people tallking loudly outside the hotel and a stench coming from outside.. I almost broke my finger trying to open a stuck window I was advised to open!! Need a full refund!!! How can an overseas customer be treated like this preposterous!!! Rajat Sharma
Svar fra Customer Service den 15. maj 2024
Rajat, we regret to hear about the issues described during your stay, particularly with regard to the room's air conditioning and surrounding disturbances. Unquestionably, it is essential for all our guests, domestic or international, to have a comfortable and pleasant stay. We will most decidedly take your suggestive feedback into review. Please do reach out to our team directly as they can provide assistance with your refund query. We value your input and hope to have the chance in the future to show you the level of comfort and service we strive to provide.

10/10 Fremragende

Reaz

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No complaints
Overnattede 3 nætter i maj 2024
Svar fra Customer Service den 14. maj 2024
Reaz, it's wonderful to hear you had a pleasant stay at Comfort Inn JFK Airport with no complaints. We appreciate your feedback and look forward to your return visit in the future.

10/10 Fremragende

kushal

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place to stay near JFK.
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 14. maj 2024
Kushal, it's great to hear that you enjoyed your stay near JFK at Comfort Inn JFK Airport. We appreciate your kind words and hope to see you again on your next trip. Safe travels!

8/10 Udmærket

Kevin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
After a long flight somewhere clean to lay our heads for a nights sleep Order in food is the only option but that was ok
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 13. maj 2024
Kevin, it's fantastic to hear that Comfort Inn JFK Airport provided you with a tidy and comfortable place to unwind after your lengthy journey. We're glad that the order-in food was an acceptable meal solution during your stay. Your satisfaction is our chief priority, and we're looking forward to accommodating you again in the future. Safe travels!

10/10 Fremragende

ELSA

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really convenient, 5 minutes from the airport, efficient shuttle service to/from fjk, clean and friendly staff.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 13. maj 2024
Elsa, it's wonderful to hear your praise for Comfort Inn JFK Airport. We're thrilled that you found our location convenient and our shuttle service efficient. It's fantastic to know that our clean environment and cordial team members contributed greatly to your stay. We look forward to welcoming you back in future.

10/10 Fremragende

Patrick

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Kleine maar redelijk schone kamers. Dineren is in de praktijk een aantal keuzelijsten van afhaalrestaurants die je dan zelf maar moet regelen. Eten moet je cash betalen en als je geen cash hebt, er is een ATM die je tegen een bedrag van $5,- uit de brand helpt. Omgeving is vreselijk deprimerend en vliegtuigen vliegen constant over. Maar, zoals gezegd picobello kamertje. De shuttle dienst haalt je gratis op van Federarion Circle en in mijn geval leverde mij weer af bij de juiste terminal. Prima hotel voor een doorreis.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 13. maj 2024
Patrick, we stellen je feedback op prijs en we zijn blij om te horen dat onze pendeldienst naar de luchthaven en onze kamer aan je verwachtingen voldeden. Het lijkt er echter op dat er enkele aspecten van uw verblijf waren die niet opvielen als pluspunten, zoals onze eetgelegenheden en de nabije omgeving. We doen er alles aan om onze gasten een levendige en heerlijke ervaring te bieden en uw inzicht helpt ons om te verbeteren. Ik kijk ernaar uit u bij toekomstige reizen weer te mogen verwelkomen in Comfort Inn JFK Airport.

10/10 Fremragende

alex

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Awesome spot
Overnattede 2 nætter i marts 2024
Svar fra Customer Service den 12. maj 2024
Alex, it's wonderful to hear that you found Comfort Inn JFK Airport to be an awesome destination. Our team is delighted that you enjoyed your stay, and we hope to welcome you back in the future!

10/10 Fremragende

SALLY

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 12. maj 2024
Sally, it's fantastic to hear that your stay at the Comfort Inn JFK Airport met your expectations. Thank you for leaving us such an excellent rating. Having you again as our guest would be a pleasure! We hope you choose us for your future travels.

8/10 Udmærket

??

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
시설은 깔끔하고 깨끗, 냉온방 좋음 방은 작은편 비행기 소리 엄청 시끄러움
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 12. maj 2024
귀하의 의견에 감사드립니다. 적절한 온도 조절이 가능한 깨끗하고 깔끔한 시설에 만족하셨다니 기쁘게 생각합니다. 그러나 객실 크기와 주변 소음이 귀하의 숙박에 적합하지 않았을 수 있다는 점을 이해하게 되어 유감입니다. 귀하의 피드백은 고객의 경험을 개선하는 방법을 찾는 데 도움이 되므로 소중히 여깁니다.

10/10 Fremragende

Tammy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved everything except the lack of parking.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 14. maj 2024
Tammy, thank you for your stellar review of Comfort Inn JFK Airport. We're glad to hear that you loved your stay with us. We do recognize that parking can sometimes be a challenge and deeply appreciate your understanding. It was a pleasure to have you as a guest, and we hope to welcome you back in the future.

10/10 Fremragende

Jose deJesus

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The young lady at the counter was kid and very helpful. Service was great. Only issue- we were hoping for a hot breakfast not a sack one
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 10. maj 2024
Jose, it's wonderful to hear that our team member at the Comfort Inn JFK Airport reception was able to assist you and provide excellent service. As for the breakfast, we acknowledge your preference for a hot meal and we appreciate your feedback. Our aim is to provide the best experience and we'll bear your comments in mind. We hope to welcome you back to our hotel in the future.

10/10 Fremragende

THEODORA

Rejste i en gruppe
Nice place to stay after a long flight
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 11. maj 2024
Theodora, thank you for choosing Comfort Inn JFK Airport for your recent stay. We're thrilled to know you found our place well-suited for relaxation after a lengthy flight. We hope to serve as your home away from home whenever your travels bring you back.

10/10 Fremragende

Xandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 12. maj 2024
Xandra, we're thrilled to learn about your positive experience at Comfort Inn JFK Airport. We strive to provide top-notch service and we're glad it reflects on your stay. We appreciate your score and hope to welcome you back soon in the future.

8/10 Udmærket

Mohammad

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Good. clean, rooms , staff courteous and helpful. rooms a bit small though.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 11. maj 2024
Mohammad, it's wonderful to hear you appreciated the cleanliness and our courteous team members at Comfort Inn JFK Airport. We take pride in maintaining high standards of service. We acknowledge your comment about room size, and we are continually exploring ways to enhance the guest experience. We hope to welcome you back in the future.

4/10 Dårligt

Niueni

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 12. maj 2024
Thank you for sharing your feedback, Niueni.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

8/10 Udmærket

Kingsley

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
The room was small but clean and efficient. It has reading lights on both sides of the bed. Plenty of USB charging plug ins. Provided 2 bottled water, coffee and tea. Breakfast was also included. Last bit now least, it has a free shuttlento and from the airport.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 10. maj 2024
Kingsley, it's great to hear that you found our rooms at Comfort Inn JFK Airport to be clean and efficient, complete with reading lights and plenty of USB charging spots. We're delighted to know you appreciated the complimentary bottled water, hot beverages, breakfast, and our convenient airport shuttle service. We pride ourselves in these little details that make our guests' stay comfortable and hassle-free. We hope to have the pleasure of welcoming you back soon.

10/10 Fremragende

Surendra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 12. maj 2024
Surendra, thank you for choosing Comfort Inn JFK Airport and sharing your high rating. It's wonderful to know that your visit met your expectations. We're looking forward to welcoming you back on your next trip.

6/10 Okay

Naidelyn

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 11. maj 2024
Naidelyn, thank you for taking the time to rate your recent stay at Comfort Inn JFK Airport. We see that we did not completely meet your expectations, which is always our goal. We would appreciate the opportunity to hear more detailed feedback so we can ensure that future stays are more enjoyable. We hope to have the pleasure of serving you again soon.

2/10 Forfærdeligt

Jee Hye

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
If you check in the hotel late, the heater does not work.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 9. maj 2024
Jee Hye, we regret to learn about your experience with the room temperature during your stay. It is always our goal to ensure every guest feels comfortable and at home. We assure you that all guest facilities, including the heating, are checked regularly. Your feedback acts as a guide to help us improve. We hope to have the chance to welcome you back for a better experience.

6/10 Okay

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The area is not family friendly. The hotel is next to a sanitation site, though does not smell inside the hotel. Staff was helpful, rooms clean and pleasant.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 8. maj 2024
Peter, it's great to hear you appreciated our helpful team members and found our rooms clean and pleasant. Regarding the location, we understand your concerns, and we assure you that choosing our location was a decision made with a focus on practicality for our guests. We apologize if it wasn't to your expectations. We appreciate your feedback and hope to have another opportunity to deliver a more appealing experience in the future.

10/10 Fremragende

Latoya

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Thank you for your reliable service.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 8. maj 2024
Latoya, it's wonderful to know you found the service at Comfort Inn JFK Airport to be dependable. We prioritize delivering unwavering quality and it's fantastic to see that reflected in your experience. We hope to welcome you again soon!

10/10 Fremragende

Rita

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean. Close to JFK. Friendly personnel.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 8. maj 2024
Rita, thank you for taking the time to share your experience at Comfort Inn JFK Airport. It's wonderful to hear that our cleanliness and convenient location near JFK airport met your expectations. Our friendly team members will appreciate your kind comments. We hope to welcome you back soon!

10/10 Fremragende

Erick

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent customer service. Bad location.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 8. maj 2024
Erick, it's great to know you appreciated the excellent service at Comfort Inn JFK Airport. Our dedicated team members always strive to meet every guest's needs. Regarding the location, we understand that it might not meet everyone's preference. Your feedback is valuable and will be considered for future improvements. We hope to have the opportunity to welcome you back.

10/10 Fremragende

Jeffery

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Front desk host was awesome. When checking in, he noticed my wife was using a cane and asked if we wanted a room close to the elevator. Very observant and considerate.The evening host was very nice and helpful as well.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 8. maj 2024
Jeffery, it's wonderful to hear that your stay at the Comfort Inn JFK Airport was made even better by the attentiveness and care shown by our team. We strive to make our guests' stay as comfortable as possible, especially when special needs are apparent. It's encouraging to know that our colleagues' efforts to be observant and considerate made a positive impact. Your kind praise for our evening host is equally appreciated. May your travels always bring you back to us.

10/10 Fremragende

Beatrix

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 9. maj 2024
Thank you for the 5/5 rating, Beatrix!It's excellent you enjoyed your time at Comfort Inn JFK Airport so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Fremragende

Bibi N.

Synes godt om: Rengøring, service og personale, faciliteter
One thing I liked was the usage of the key card to access all elevators
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 7. maj 2024
Bibi, it's excellent to read your positive comments about Comfort Inn JFK Airport. Ensuring the security of our guests with key card access is one of our top priorities. We appreciate you choosing our hotel and look forward to your next stay with us.

8/10 Udmærket

Janice

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 7. maj 2024
Janice, thank you for your generous rating! We, at Comfort Inn JFK Airport, appreciate it and hope to make your next stay even more enjoyable. We look forward to welcoming you back.

8/10 Udmærket

Mawuli, Spring

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient to JFK airport and with available shuttles to catch your flight. Food is not onsite but available for ordering.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 6. maj 2024
Mawuli, it's great to hear you appreciated the proximity of Comfort Inn JFK Airport to the airport and our shuttle service. We strive to make our guests' travels as simple as possible. While we don't have an on-site restaurant, we're glad you found our ordering options accommodating. We look forward to welcoming you back in the future.

10/10 Fremragende

Melissa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
First time but it was a comfortable stay for my business trip.
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 6. maj 2024
Melissa, we're thrilled to know that your first stay at Comfort Inn JFK Airport was comfortable and beneficial for your business trip. We appreciate you choosing us and look forward to hosting you again on your future business trips.

10/10 Fremragende

Leeleee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything in great and especially the free transportation to JFK. I was also offered free bottles of drinking water at the reception. I would suggest you add complimentary bottle water to the tea and coffee you have in the rooms.
Overnattede 1 nat i april 2024
Svar fra Customer Service den 6. maj 2024
Lee, we're excited to know that you appreciated our complimentary transportation and the extra touches at Comfort Inn JFK Airport. Your suggestion on enhancing the room amenities by adding bottled water alongside our tea and coffee is noted. We value your input for continuous improvement. Thank you for sharing your experience and we're eager to welcome you back in the near future.

10/10 Fremragende

Samuel

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice staff especially Christy. Neat room and beautiful.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 5. maj 2024
Samuel, we're thrilled you found your room at Comfort Inn JFK Airport to be neat and appealing. It's especially heartening to know that our team member, Christy, made a positive impression. Your satisfaction is our top priority, and we're already looking forward to your next visit.

8/10 Udmærket

Darice

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great option for overnight stays when flying out of JFK
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 13. maj 2024
Darice, we're thrilled to hear that Comfort Inn JFK Airport was a suitable choice for your overnight stays when you have flights out of JFK. We aim to offer convenient and comfortable accommodations and we're glad to hear we met your needs. Looking forward to welcoming you back for future visits. Safe travels!

10/10 Fremragende

Karl

Rejste med familie
Convenience
Overnattede 1 nat i maj 2024

10/10 Fremragende

Carol

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very clean and front desk ladies very helpful as were the shuttle drivers. Highly recommend
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 4. maj 2024
Carol, we're thrilled that you found Comfort Inn JFK Airport to be immaculately clean and appreciated the helpful nature of our front desk team members as well as our shuttle drivers. Your glowing recommendation is truly the best compliment we could receive. We look forward to the pleasure of welcoming you back!

6/10 Okay

Rebecca

Rejste med partner
Synes godt om: Rengøring
The hotel was clean, has a comfy bed and a shower, and a shuttle to and from the airport. There is some noise from the airport, but that’s to be expected from the location. The hotel is located across from a parking lot of city garbage trucks, and nothing in walking distance to eat. (They provided some takeout menus at the desk for Chinese food and pizza. Pro tip— go for the pizza, the Chinese food was awful.) The breakfast that was provided was just ok. It’s not really like a normal continental breakfast. They have a table of prepackaged paper bags of food that you can take to go, with a prepackaged bagel, overly sweet packaged muffin, little cartons of room temperature oj and small water bottles.
Overnattede 1 nat i april 2024
Svar fra Customer Service den 4. maj 2024
Rebecca, we appreciate your remarks. Your acknowledgment of our cleanliness and comfy beds brings us joy. It's also great to hear that you found our airport shuttle convenient.We take note of your feedback relating to the surrounding area and are sorry to hear that you didn't have a pleasant experience with the nearby dining options. We'll consider your review when updating our food recommendations.We're also paying attention to your comments about breakfast. We are continually trying to enhance our offerings, even if they're in to-go format. We hope to provide a better experience on your next visit.

4/10 Dårligt

Tzu-Ya

Forretningsrejsende, Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Shuttle driver in the afternoon shift was really rude and careless. First of all, giving me attitude because I called the hotel twice to ask for shuttle services while I was already waiting at the pick up point at JFK for almost 30 mins. Secondly, he dropped us off at the sidewalk in front of the hotel and when we still there walking on the sidewalk towards to the hotel, he was already on the shuttle van and driving reversely to make a U turn. While he was doing that, the back of the van was so close to where I was standing at. And that was very close to hit me. I believe he saw me on the rear mirror in that van. But he still driving reversely towards me. I reported it to the front desk right after when I was checking in. I hope the hotel would do something to take care of this kind of rude and careless work behavior if the hotel cares about the safety of their guests…
Overnattede 2 nætter i april 2024
Svar fra Customer Service den 4. maj 2024
Tzu-Ya, we regret to learn of your experience. The safe and courteous transportation of our guests is paramount, so we do deeply regret any discomfort you've encountered with the shuttle service. Your concern is taken seriously and it will be thoroughly investigated to improve our service. We hope to have another opportunity to deliver a better experience and restore your trust.

8/10 Udmærket

Peter, San Diego

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The surrounding area is industrial and close to the airport. The rooms were small, but the beds and the bed linen were first class, we had a really comfortable night sleep. The room decor was also modern but in good taste.
Overnattede 1 nat i april 2024
Svar fra Customer Service den 4. maj 2024
Peter, we're thrilled to hear you found the bedding at Comfort Inn JFK Airport top-notch and conducive to a restful night. It's great to hear the tasteful, contemporary decor was appealing to you. Our location indeed provides quick access to the airport, though it may not be as scenic as some might wish. We look forward to making your next stay just as enjoyable.

2/10 Forfærdeligt

MelissaRoshan, Pataskala

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I found one of the front desk staff to be incredibly disrespectful, and rude. I won’t be back.
Overnattede 4 nætter i februar 2024
Svar fra Customer Service den 3. maj 2024
MelissaRoshan, we understand that your interaction with our front desk didn't meet your expectations. We truly value the importance of treating all of our guests with courtesy and respect. Your feedback will be shared with our team as part of our continuous efforts to improve guest experiences. It's unfortunate that you won't be returning, but we appreciate your input as we endeavor to improve with each guest.

4/10 Dårligt

Maria, Mississauga

I checked in at around 8 pm for an overnight stay before my flight from JFK the next day. I got room C01. The room was on the ground floor at the very end of the corridor. To get to it I had to squeeze between the wall and several carts loaded with dirty linen. Not a pleasant experience. Also the window from the room was facing the open parking lot, anybody could break the glass and get into the room. I did not feel safe there.
Overnattede 1 nat i april 2024
Svar fra Customer Service den 2. maj 2024
Maria, thank you for sharing your experience. It's unfortunate to hear that the location and setting of your room wasn't up to your expectation. We understand safety and comfort are paramount during your stay, and we strive to provide this for all our guests. For any future visits, please feel free to express your preferences, and our colleagues will ensure to accommodate you accordingly to provide a more fulfilling experience.

4/10 Dårligt

David

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The location was terrible. Dirty, industrial type area..Yard full of refuse trucks across from the hotel. Noisy traffic and people outside all night. No sound insulation. Smallest room we have ever stayed in and room doors very noisy .Will not be using again.
Overnattede 1 nat i april 2024
Svar fra Customer Service den 2. maj 2024
David, we're truly regretful that your stay with us did not meet your expectations. It seems the noise levels in your accommodation were not to your liking; we always aim for our guests to enjoy a peaceful experience. Sorry to hear about the size of the room being less than satisfactory as well. Your feedback concerning the surroundings is greatly appreciated and will be utilized for future improvements. We hope you'll give us another chance to provide you a more pleasant experience.

8/10 Udmærket

Amy

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter
Convenient having the airport shuttle
Overnattede 1 nat i april 2024
Svar fra Customer Service den 4. maj 2024
Amy, we're glad to hear that our airport shuttle at Comfort Inn JFK Airport added to your convenience during your stay. Thank you for your review and we hope to welcome you back soon.

8/10 Udmærket

Deena

Rejste med partner
Synes godt om: Rengøring, service og personale
The staff as professional and informed. They provided information and were very helpful. The door of our room, however, seemed a little sketchy. At some points, it seemed to have a difficult time staying locked. The room was small, and on the street level, but overall, it served its need as we only stayed overnight.
Overnattede 1 nat i april 2024
Svar fra Customer Service den 1. maj 2024
Deena, thank you for sharing your feedback. We're delighted to hear that our knowledgeable team members were able to provide helpful service during your stay at Comfort Inn JFK Airport. We value your comments about the door and room size. We strive for every guest's stay to experience complete peace of mind and we always aim to maximize the comfort within our space constraints. Your feedback helps us improve. We hope to welcome you back for another stay.