Område for børn

Anmeldelser af Arthouse Hotel New York City

4 out of 5
Arthouse Hotel New York City
2178 Broadway at W 77th St, New York, NY

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 716 af i alt 1320 anmeldelser" "
Bedømmelse på 8 − Udmærket. 328 af i alt 1320 anmeldelser" "
Bedømmelse på 6 − Okay. 138 af i alt 1320 anmeldelser" "
Bedømmelse på 4 − Dårligt. 93 af i alt 1320 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 45 af i alt 1320 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

8,0/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

6/10 Okay

Jessica Mary

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Overnattede 3 nætter i oktober 2023
Svar fra Customer Service den 15. okt. 2023
We appreciate the feedback, Jessica.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 Fremragende

Allan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 8 nætter i august 2022
Svar fra Customer Service den 22. aug. 2022
Thank you for sharing, Allan!At Arthouse Hotel New York City, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

6/10 Okay

MrMrs

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great location but hotel has gone way down hill especially with the rooms. They need updating, are not cleaned properly, old showers, crumbs & food behind the bed etc. You can hear everything between rooms and very loud. They charge extra for early check in even if it’s an hour before check in, not very accommodating or go above and beyond at the front desk.

10/10 Fremragende

Shounak

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Arthouse is a solid spot
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 10. maj 2024
Shounak, it's delightful to hear that Arthouse Hotel New York City met your expectations. We strive to provide a quality service and it's wonderful to know we're succeeding. We hope to welcome you back in the near future.

10/10 Fremragende

Penny

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very restful. Art and decor was tasteful and interesting. Great lounge area on main floor: artfully done and spacious.
Overnattede 4 nætter i maj 2024
Svar fra Customer Service den 8. maj 2024
Penny, it's wonderful to read of your enjoyable stay at Arthouse Hotel New York City. We appreciate your recognition of the carefully curated art and interior design, and are delighted you found our main floor lounge to be aesthetically pleasing and roomy. Thank you for your review and we hope to welcome you back in the future.

2/10 Forfærdeligt

Veronica

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Unfriendly staff. No breakfast.
Overnattede 3 nætter i maj 2024
Svar fra Customer Service den 7. maj 2024
Veronica, we regret to hear about your experience. It's unfortunate you found our team members less welcoming than expected and missed features like breakfast. We strive to offer an enjoyable stay for our guests, and your feedback is vital in achieving that. We appreciate you sharing your concerns and hope to have an opportunity to improve your perception in the future.

10/10 Fremragende

M

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My first stay. But not the last. Thanks to staff for making it special.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 9. maj 2024
M, we're delighted to hear about your first experience at the Arthouse Hotel New York City. We're especially pleased that our dedicated team members helped make it a memorable one. Looking forward to your next visit.

6/10 Okay

Joshua

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring
There are no towel hooks in the bathroom except for one on the back of the bathroom door. No hand towel bar! We were able to check in early, which was nice, but had to pay $75 extra (the room was already ready). Cleanliness was lacking -- there were crumbs on the floor, cobwebs in the upper corners, and previous guests' hair in the drain. Crumbs were still there, even after housekeeping had been by on the second day, which suggests that the cleaning is not very thorough. We also ran out of shampoo after day 1, and it was not replaced by housekeeping. The shampoo and conditioner and body wash all felt very watered down, and very little dispensed with each pump -- I very much literally needed 70 pumps of conditioner to cover my shoulder-length hair. TVs were outdated (circa 2010 model) with no TV guide (which, maybe you care, maybe you don't, I didn't mind). Elevator made groaning noises and rocked back and forth, which was a little scary. Staff were nice though! And a good number of people seemed to utilize the downstairs café-during-the-day, bar-at-night and common areas each day. Overall, it was a valid place to stay within short walking distance of the subway, and we got our rest, but I can't recommend it.
Overnattede 2 nætter i april 2024
Svar fra Customer Service den 7. maj 2024
Joshua, thank you for sharing your thoughts. We regret to hear about the bathroom configuration not meeting your needs and the missing towel bars. We appreciate your understanding on our early check-in policy. In terms of cleanliness, we assure you that we typically maintain high standards. However, it appears there may have been some oversight, and we apologize for any discomfort caused. Likewise, we're sorry to hear that your expectations were not fully met by our toiletries and television services.In the meantime, we're glad to know that our team members treated you kindly and that you benefited from our on-site café and common area. Your mention of our convenient location is also appreciated. We would love to have the opportunity to make your stay a better one in the future. Your feedback is instrumental in our goal to enhance our guest experience.

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quaint, nice little bar also offering fresh baked pastries, and coffee in the morning was nice to start your day. Nice Italian restaurant attached to hotel.
Overnattede 4 nætter i april 2024
Svar fra Customer Service den 5. maj 2024
John, it's wonderful to hear that you enjoyed the unique character of the Arthouse Hotel New York City, and the conveniences that enhanced your stay, such as our charming bar, fresh baked pastries, and morning coffee. We're also thrilled that our in-house Italian restaurant added to your positive experience. We look forward to welcoming you back for another delightful stay.

10/10 Fremragende

Grant

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
oK
Overnattede 6 nætter i april 2024
Svar fra Customer Service den 1. maj 2024
Grant, thank you for choosing Arthouse Hotel New York City. We're pleased to know your stay met your expectations. We hope to be your choice of accommodation again in the future. Safe travels until then.

10/10 Fremragende

Bonnie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property. Room was clean. Staff was very friendly.
Overnattede 1 nat i april 2024
Svar fra Customer Service den 30. apr. 2024
Bonnie, it's delightful to read that you had a positive experience at Arthouse Hotel New York City. We're pleased that you found our property beautiful and the room to be clean. We're especially heartened to learn you appreciated the friendliness of our team members. We hope to have the pleasure of your company again in the future. Thank you for choosing us and for your favorable review.

10/10 Fremragende

Randy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel and staff loved it!
Overnattede 2 nætter i april 2024
Svar fra Customer Service den 26. apr. 2024
Randy, it's wonderful to know you had such an enjoyable experience at Arthouse Hotel New York City! We're delighted to hear your praise for our exceptional team members and the overall experience. Looking forward to welcoming you again in the future!

8/10 Udmærket

Jennie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Customer Service den 22. apr. 2024
Jennie, it's great to see that you had a positive experience at Arthouse Hotel New York City. We appreciate the 4-star rating and hope to have the opportunity to provide an even better stay in the future. Be assured, our team continues to strive for improving our services. Thank you for choosing us.

8/10 Udmærket

Maimouna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice boutique hotel in the Upper West Side of NYC. Very convenient, easy access to restaurants and shopping.
Overnattede 1 nat i april 2024
Svar fra Customer Service den 21. apr. 2024
Maimouna, we're thrilled to hear about your positive experience at Arthouse Hotel New York City. It's a pleasure to know you found our location well-placed with easy accessibility to dining and shopping options. We hope to welcome you back again in the future.

10/10 Fremragende

vicki, Atlanta

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
the added breakfast for 2 was nice.
Overnattede 1 nat i april 2024
Svar fra Customer Service den 20. apr. 2024
Vicki, thank you for highlighting your experience at Arthouse Hotel New York City. We're delighted to know that you appreciated the added breakfast. We look forward to welcoming you back for another enjoyable stay and maybe another delightful breakfast.

10/10 Fremragende

Gwendolyn R

Overnattede 1 nat i april 2024
Svar fra Customer Service den 7. maj 2024
Gwendolyn, thank you for taking the time to rate Arthouse Hotel New York City! We're thrilled that you had an enjoyable experience with us. We would love to welcome you back anytime. Your continued patronage and suggestions are a vital part of our growth – we can't wait to have you back!

6/10 Okay

Funke, Mendham

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i april 2024

10/10 Fremragende

Adam

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had an excellent stay. The hotel was very comfortable and the staff is friendly and helpful. Location wise, it's two blocks from the 79th street station, so getting around the city was easy.
Overnattede 3 nætter i april 2024
Svar fra Customer Service den 15. apr. 2024
Adam, thank you for sharing your fantastic experience at Arthouse Hotel New York City. We are thrilled to learn you found our hotel cozy and our team members supportive. The ease of access all around the city from our location is indeed a major plus point for our guests. We look forward to welcoming you back during your next adventure to New York City.

10/10 Fremragende

karen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fabulous lobby and location!!!
Overnattede 1 nat i februar 2024
Svar fra Customer Service den 14. apr. 2024
Karen, it's fantastic to hear that you appreciated the exquisite design of the Arthouse Hotel New York City's lobby and the convenience of our prime location. We eagerly look forward to welcoming you back for another fabulous stay.

6/10 Okay

Richard

Rejste med partner
Synes godt om: Rengøring, service og personale
We liked the lobby pastry shop, the live music, and the copious seating available in the lobby level. We also enjoyed the adjacent Serafina Italian restaurant. We were disappointed with our initial placement(upon registration) in a room that was supposed to be a “standard king” but had a bed that was queen-sized at best. This situation was ultimately resolved by the registration staff but only after they had tried to assert that our tiny first room( arm 526) was, in fact, a “standard king.” Thankfully they accepted our position and reassigned us to a larger room(Rm529) which actually had a king sized bed otherwise a call to our booking agent was imminent. All told this start, including the initial reluctance to redress our situation and then a turnabout which necessitated we move ourselves to another room did make a favorable impression on us. This was overcome by some reasonable registration staff as well as friendly housekeeping staff and other front end staff. The ratings above support this.
Overnattede 5 nætter i marts 2024
Svar fra Customer Service den 10. apr. 2024
Richard, it's great to hear that you enjoyed our lobby pastry shop, live music, and the comfort of the lobby area, as well as our partnered Serafina Italian restaurant. We do regret to hear about the confusion regarding the room size and bed type at check-in. We'll use this feedback to make improvements. We're grateful that our team members, including those at the front desk and housekeeping, made a positive impression. We hope you'll join us again at Arthouse Hotel New York City.

10/10 Fremragende

Sebastian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Vriendelijk personeel en een uitstekende locatie vlakbij central park.
Overnattede 7 nætter i marts 2024
Svar fra Customer Service den 9. apr. 2024
Sebastian, het is fijn om te weten dat je de teamleden van Arthouse Hotel New York City vriendelijk vond en onze toplocatie nabij Central Park waardeerde. We waarderen uw positieve beoordeling van uw Expedia-boeking en we kijken ernaar uit u in de toekomst opnieuw te mogen verwelkomen.

8/10 Udmærket

Jill

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No refrigerator in the room. Sheets were clean but very crisp which actually was quite noisy.
Overnattede 2 nætter i april 2024
Svar fra Customer Service den 8. apr. 2024
Jill, thank you for sharing your experience at Arthouse Hotel New York City. We are pleased to hear that the cleanliness of our linens met your expectations. As for the noise and the lack of a refrigerator in your room, we appreciate your feedback and are always looking to enhance our guest offerings based on feedback like yours. We're hopeful to welcome you back in the future.

10/10 Fremragende

La-Toria

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely fantastic property! Amazing and kind staff and delicious coffee and pastries. This property is great for business travel or a couples getaway. We highly recommend and keep returning!
Overnattede 5 nætter i marts 2024
Svar fra Customer Service den 8. apr. 2024
La-Toria, thank you for your enthusiastic words about the Arthouse Hotel New York City. We're thrilled that you enjoyed our wonderful hospitality, delectable coffee and pastries. It's always a pleasure to provide an ideal setting for business and leisure travelers alike. We're looking forward to your continued visits.

6/10 Okay

Kim

Synes godt om: Service og personale
Overnattede 5 nætter i marts 2024
Svar fra Customer Service den 28. apr. 2024
We appreciate the feedback, Kim.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 Fremragende

Lara

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My husband and I stayed here for a week while in NYC and had a fabulous time! We especially loved the restaurant options (had delicious pasta at Serafina and fantastic dumplings and curry at Red Farm) and the bakery in the lobby. The proximity to Lincoln Center was also a plus. Staff were friendly and helpful and our room was comfortable both in space and temperature.
Overnattede 7 nætter i marts 2024
Svar fra Customer Service den 7. apr. 2024
Lara, it's wonderful to hear that you and your husband had an enjoyable stay at the Arthouse Hotel New York City. It's heartening to know that you appreciated our on-site dining options as well as our convenient location. We're glad to hear that our team members were approachable and of service to you, and that your room provided the comfort you expected. We're looking forward to hosting you again on your next visit to NYC.

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring
It is clean. The staff was very helpful and friendly. The restaurant on property was excellent.
Overnattede 4 nætter i marts 2024
Svar fra Customer Service den 8. apr. 2024
Elizabeth, thank you for your glowing review of Arthouse Hotel New York City. We're thrilled to hear your positive comments about our meticulous cleanliness, exceedingly accommodating team members and the superb dining experience at our on-property restaurant. We can't wait to host you again in the future.

6/10 Okay

YOUNG-SOO

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
One of reception staffs ignored or refused my request which is advertised on website. I wonder he would do it differently if I am a white.
Overnattede 4 nætter i marts 2024
Svar fra Customer Service den 5. apr. 2024
Young-Soo, we regret to hear about your experience as we value all of our guests and their requests. We aim to provide excellent service and ensure all guests feel welcomed and comfortable. We want to assure you that your concerns will be addressed with our colleagues. We appreciate your feedback and will continue to strive towards improving our services.

10/10 Fremragende

Erin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very accommodating and the cocktails at the bar were excellent
Overnattede 1 nat i april 2024
Svar fra Customer Service den 4. apr. 2024
Erin, thank you for your wonderful feedback. We're delighted to hear that our team members at Arthouse Hotel New York City met your needs and that you enjoyed our carefully crafted cocktails. We're looking forward to welcoming you back to further enhance your experience with us.

10/10 Fremragende

lucien

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
wonderful place for a wonderful stay
Overnattede 3 nætter i marts 2024
Svar fra Customer Service den 2. apr. 2024
Lucien, thank you for your positive feedback. We're delighted to hear that you had a wonderful stay at Arthouse Hotel New York City. We strive to provide an exceptional guest experience, and it's reassuring to know we hit the mark for you. Looking forward to welcoming you back on your next visit.

8/10 Udmærket

Warren, Portland

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Upper West Side hotel with cozy lounge and comfortable rooms
Overnattede 3 nætter i marts 2024
Svar fra Customer Service den 30. mar. 2024
Warren, it's great to hear that you enjoyed the cozy ambiance and comfortable rooms at Arthouse Hotel New York City. We're thrilled that our location suited you and we hope to welcome you back in the future. Thank you for choosing us and sharing your delightful perspective with other travelers.

10/10 Fremragende

cherri

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
I had a high up large room which was wonderful. It was very quiet and had a great view. I arrived late at night and the staff was really fantastic all too willing to print emails scan send emails for me etc. etc. Who out this day the staff Have been better. I also had a Wednesday night where the hotel has a fantastic jazz group. Be sure to book on a Wednesday. They’re really brilliant. !
Overnattede 2 nætter i marts 2024
Svar fra Customer Service den 26. mar. 2024
Cherri, we're thrilled you enjoyed your time at Arthouse Hotel New York City. It's wonderful to hear that our team members went the extra mile to assist with your mails and that you found our high-floor room to your satisfaction. We're also glad you had the chance to enjoy our jazz group on Wednesday night - it's quite a hit with our guests. We cannot wait to welcome you back for another delightful stay!

10/10 Fremragende

Kelly

Overnattede 3 nætter i marts 2024
Svar fra Customer Service den 13. apr. 2024
Thank you for the perfect rating, Kelly!We are very pleased to hear that you had a wonderful stay at Arthouse Hotel New York City. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 Fremragende

Cynthia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were amazing and property was wonderful and close to everything we needed.
Overnattede 2 nætter i marts 2024
Svar fra Customer Service den 24. mar. 2024
Cynthia, we're thrilled to know you had a great experience at Arthouse Hotel New York City. It's wonderful to hear that our wonderful team members were able to assist you and that you appreciated our convenient location. We hope to welcome you back on your next visit to New York City. Safe travels!

6/10 Okay

John, Brookline

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Large windows& outside patio gave a sense of spaciousness to our room.
Overnattede 4 nætter i marts 2024
Svar fra Customer Service den 21. mar. 2024
John, thank you for sharing your experience. It's lovely to hear that the design of your room at Arthouse Hotel New York City contributed to a feeling of openness. We appreciate your insight and look forward to the possibility of welcoming you again in the future.

10/10 Fremragende

sydney

Overnattede 1 nat i marts 2024
Svar fra Customer Service den 9. apr. 2024
Sydney, we're delighted to see your perfect score! Your support for Arthouse Hotel New York City is greatly appreciated. We trust you had an exceptional stay and we're looking forward to welcoming you back on your next visit. Have a fantastic day!

10/10 Fremragende

Sara

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Customer Service den 10. apr. 2024
Sara, we're thrilled to learn of your wonderful experience at Arthouse Hotel New York City! Thank you for choosing us for your stay. We hope to welcome you back in the near future.

10/10 Fremragende

Harlan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We have stayed here many times and always had a pleasant stay.
Overnattede 4 nætter i marts 2024
Svar fra Customer Service den 18. mar. 2024
Harlan, we're thrilled to hear that you've consistently enjoyed your stays at Arthouse Hotel New York City. We appreciate your loyalty and look forward to welcoming you back again in the future.

10/10 Fremragende

Jennifer

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel in a safe neighborhood.
Overnattede 2 nætter i marts 2024
Svar fra Customer Service den 18. mar. 2024
Jennifer, it's great to know that you found the Arthouse Hotel New York City to be delightful and located in a secure area. We're glad your stay was enjoyable and we look forward to welcoming you back for another delightful experience.

10/10 Fremragende

Mary

Overnattede 1 nat i marts 2024
Svar fra Customer Service den 7. apr. 2024
Mary, it's delightful to hear of your experience at the Arthouse Hotel New York City. We appreciate your high rating and look forward to welcoming you back when your travels next bring you to the city. Safe travels until then.

4/10 Dårligt

Charles, Boston

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Saturday morning the female front desk person. 1st did NOT introduce herself just started screaming at me. I tried to explain myself but she just said “I don’t care” she freaked me out so much I didn’t want the free hotel breakfast I just left. Saw the nice cleaning person gave her a tip and left the hotel. I suggest you tell your staff to listen to your paid customers before overreacting!
Overnattede 2 nætter i marts 2024
Svar fra Customer Service den 18. mar. 2024
Charles, we regret to read about your recent experience, especially with regard to your interaction with our front desk team member. A warm and inviting atmosphere is a top priority for us, so it's concerning to hear this was not the case. We'll make sure to share your feedback with our team to ensure proper conduct. We hope you'll consider giving us another opportunity to meet your expectations.

10/10 Fremragende

Stephanie, New York

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice clean hotel in great location. The lounge and restaurant downstairs were comfortable and nice.
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 18. mar. 2024
Stephanie, it's wonderful to hear that you enjoyed your stay at the Arthouse Hotel New York City. We're so pleased you had a positive experience with our prime location and found our lounge and restaurant to your liking. We look forward to providing you with another memorable stay in the future. Thanks for taking the time to leave a review.

10/10 Fremragende

Daiana

Overnattede 1 nat i marts 2024
Svar fra Customer Service den 7. apr. 2024
Thanks for the perfect rating, Daiana! We can't wait to see you again soon for another amazing experience at Arthouse Hotel New York City. Have a great day!

10/10 Fremragende

ling

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The shower equipment in the bathroom is great, with a large amount of water.
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 18. mar. 2024
Ling, it's wonderful to hear that you enjoyed the shower facilities at the Arthouse Hotel New York City, particularly noting their efficiency. Your positive commentary affirms our dedication to providing excellent amenities for our guests. Thank you for your review and we look forward to welcoming you back.

8/10 Udmærket

Marilyn

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
lovely Boutique hotel on the upper west side of Manhattan. It's in a great neighborhood with great restaurants and close enough to public transportation to reach any part of the City. The only suggestion is that you be sure you get the room you requested and paid for. On 3 occassions I've been given a lower grade room and had to bring this situation to the manager, and was moved. Otherwise, a love hotel.
Overnattede 2 nætter i marts 2024
Svar fra Customer Service den 14. mar. 2024
Marilyn, it's wonderful to know you see the Arthouse Hotel New York City as a charming boutique hotel situated in a lovely neighborhood with excellent dining options and easy access to public transportation. Concerning your room allotment, we appreciate your understanding and patience. It's our objective to match guests with their preferred room types at all times, and we apologize for any previous missteps. We are glad the situation got resolved to your satisfaction each time. Thank you for your compliment on our hotel. We look forward to welcoming you back on your next visit to New York City.

10/10 Fremragende

Andria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 13. mar. 2024
Andria, it's wonderful to see your perfect rating for Arthouse Hotel New York City! We're thrilled to know that your stay was excellent, even if the words are unspoken. Your rating is a testament to our commitment to provide outstanding accommodation. We hope you choose to create more cherished memories with us whenever your travels bring you back to New York.

10/10 Fremragende

Zippy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Customer Service den 31. mar. 2024
Thanks for sharing this perfect rating, Zippy!We're thrilled to hear you enjoyed your stay at Arthouse Hotel New York City! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 Fremragende

gina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Located in the heart of my favorite neighborhood in New York City where it feels like a neighborhood but still close to exciting venues and restaurants. Downside is the bar closes early in the lobby.
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 8. mar. 2024
Gina, it's fantastic to know that Arthouse Hotel New York City’s location in the heart of your preferred neighborhood in New York City added to your positive experience, as well as its proximity to exciting venues and eateries. We appreciate your feedback regarding the lobby bar hours and will certainly take it into consideration. We eagerly await your return for another memorable stay.

10/10 Fremragende

Corrine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel in perfect range of the Beacon Theater
Overnattede 1 nat i december 2023
Svar fra Customer Service den 7. mar. 2024
Corrine, it's wonderful to hear you appreciated Arthouse Hotel New York City's prime location near the Beacon Theater. We're delighted to know our establishment's beauty resonated with you, enhancing the overall enjoyment of your stay. Thank you for sharing your five-star experience. We look forward to welcoming you back in the future.

8/10 Udmærket

jon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
bar was not as expected. nice place though. good neighborhood.
Overnattede 1 nat i januar 2024
Svar fra Customer Service den 7. mar. 2024
Jon, thanks for sharing your thoughts. It's a pleasure to hear that you found the Arthouse Hotel New York City appealing and favorably located. We understand our bar might not have lived up to your expectations and appreciate your feedback. We continuously strive to provide a well-rounded experience for our guests. We hope to be your choice of stay again.

10/10 Fremragende

Benedict

Rejste med familie
Synes godt om: Service og personale
Fantastisch hotel!
Overnattede 7 nætter i februar 2024
Svar fra Customer Service den 29. feb. 2024
Bedankt voor de fantastische beoordeling, Benedict!We streven ernaar om al onze gasten zich welkom en ontspannen te laten voelen tijdens hun verblijf in Arthouse Hotel New York City! Wij kunnen niet wachten om jullie snel weer te zien.