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Anmeldelser af Arlo Midtown

4 out of 5
Arlo Midtown
351 West 38th Street, New York, NY

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 3732 af i alt 5250 anmeldelser" "
Bedømmelse på 8 − Udmærket. 1035 af i alt 5250 anmeldelser" "
Bedømmelse på 6 − Okay. 270 af i alt 5250 anmeldelser" "
Bedømmelse på 4 − Dårligt. 103 af i alt 5250 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 110 af i alt 5250 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

9,0/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Highly recommendable
Top modern hotel. Highly recommendable. Nice room and bathroom, professional and friendly staff, café, restaurant, 24/7 room service, huge in-room TV screen, great central location, few minutes walk to Port Authority (Bus station to Newark Airport and more places).
Overnattede 6 nætter i januar 2024
Svar fra Jason M | Assistant Front Office Manager den 11. feb. 2024
Thank you for your feedback

8/10 Udmærket

Soeren Falk

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel, skønt personale.
Dejligt hotel meget centralt placeret i Hells Kitchen, Manhatten. Virkeligt sødt og hjælpsomt personale i både reception og restaurant. Ret små værelser, men indeholder de ting, man har brug for (dog ikke indhold i minibaren).
Overnattede 3 nætter i december 2023
Svar fra Jason M | Assistant Front Office Manager den 11. dec. 2023
Hello Soeren, We appreciate your feedback. Thank you for choosing Arlo Midtown!

8/10 Udmærket

Anders

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Family vacation
It was fine. Though not happy with extra bills from the hotel when breakfast was clearly included!!
Overnattede 7 nætter i september 2023
Svar fra Jason M | Assistant Front Office Manager den 3. okt. 2023
Hello Anders, Thank you for your feedback. We apologize for any billing issues you encountered regarding your breakfast. Your comments help us improve and we'll work to ensure better communication in the future. Thank you for choosing Arlo Midtown!

6/10 Okay

Christina

Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i august 2023
Svar fra AC den 25. aug. 2023
Hello Christina,Thank you for your recent stay here with us at Arlo Midtown! We appreciate your feedback and hope to welcome you back soon.

6/10 Okay

Trine

Overnattede 6 nætter i august 2023
Svar fra Jason Marte | Assistant Front Office Manager den 19. aug. 2023
Hello Trine, Thank you for choosing Arlo Midtown!

8/10 Udmærket

Charlotte Thorsager

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i juli 2023
Svar fra AC den 19. jul. 2023
Hello Michael,Thank you for your recent stay here with us at Arlo Midtown! We appreciate your feedback and hope to welcome you back soon.

10/10 Fremragende

Sisser

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Arlo Midtown highly recommended
Great stay at Arlo Midtown. Fantastic Skyline view on 19th floor. Small window couch. Great beds. Good atmosphere. Small hick-up with missing cleaning the last 2 days (out of 8) but when we told the reception it was handled immediately. Good breakfast restaurant you can use partly rest of the day. Nice little rooftop terrasse. Easy walking distance to Broadway. Only awareness point is that it is located between 2 subway stations so you have to walk 4 block up or down to get to a metro. We didn’t mind at all and would definately choose it again. Raosu hot pot and Sushi across the street is an excellent choice for nice dining close to ‘home’
Overnattede 8 nætter i juli 2023
Svar fra sdawes den 18. jul. 2023
Thank you for taking the time to complete our review. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 Udmærket

bo

Overnattede 7 nætter i juni 2023
Svar fra Blake den 3. jul. 2023
Hey there, Bo. Thank you for the feedback!

8/10 Udmærket

Tina

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overordnet set godt hotel
Hotellet var rigtig pænt og i pæn stand. Beliggenheden var også rigtig god, tæt på times square. Rooftop baren var helt fantastisk, god service og god udsigt. Morgenmaden var super lækker, men virkelig dårlig service, vi ventede typisk 45-60 min på bare at blive serveret.
Overnattede 4 nætter i juni 2023
Svar fra Blake den 1. jul. 2023
Hey there, Tina. We are so glad you enjoyed your stay. We apologize for the wait for breakfast, and we will be addressing those concerns.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, værelsets komfort
Dejligt hotel for den tålmodige
Selve hotellet var fint men 'infrastrukturen' var meget dårlig. Ved ankomst fik vi en anden type hotelværelse end vi havde booket så vi måtte tilbage til receptionen og bede om et andet. Elevatorerne var et mareridt med lange ventetider og morgenmads restauranten havde både lang ventetid på at få et bord men også ekstremt lang ventetid på at få mad. Meget utilfredsstillende. Konklusion: selve hotellet var dejligt og personalet venligt men hotellet har store strukturelle udfordringer.
Overnattede 8 nætter i juni 2023
Svar fra AC den 13. jun. 2023
Hej,Tak for dit nylige ophold her hos os på Arlo Midtown!Vi sætter pris på din feedback og vil videregive denne til vores team. Vi beklager ulejligheden, du måtte have oplevet under dit ophold. Slut dig til os igen i den nærmeste fremtid for at gøre dit næste ophold hos os til et mere mindeværdigt.

6/10 Okay

Karoline

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i april 2023
Svar fra AC den 4. maj 2023
Hello Karoline,Thank you for your recent stay here with us at Arlo Midtown! We hope to see you again in the near future to make your stay a more memorable one.

8/10 Udmærket

Mikkel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super fint
Ganske fint hotel som ligger meget centralt. Vi nød meget at tage op på rooftop om aftenen og nyde udsigten. Personalet var søde og morgenmaden var ganske god.
Overnattede 4 nætter i marts 2023
Svar fra Richard T den 3. apr. 2023
Thank you for sharing your feedback! We are happy to hear that you enjoyed our breakfast offerings and view from the room! We hope to see you again soon!

8/10 Udmærket

Katja

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Flot og centralt hotel
Super lækkert værelse på pænt hotel. Ligger meget centralt med kort gåafstand til Times square. Hyggelig rooftop bar på 26. Etage
Overnattede 3 nætter i november 2022
Svar fra Jason Marte | Assistant Front Office Manager den 14. nov. 2022
Hello Katja,Thank you for your feedback

10/10 Fremragende

Sune Sturup

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i september 2022

6/10 Okay

Verificeret rejsende

Rejste med familie
Ikke det bedste sted på Manhatten
Vi havde booket 2 sammenhængende værelser 6 mdr inden og fået bekræftet det. Da vi ankom til hotellet havde de ingen sammehængende værelse til vores familie på 5. Vi endte med at sove på 8 og 22 sal, 2 nat vi vi endelig nyt værelse så vi kunne sove sammen. Der er voldsom meget larm fra gaden og området er beskidt. Da vi skulle tjekke ud var der sat en regning på vores værelse fra restauranten - denne havde vi ikke brugt. Hotellet vil undersøge sagen og så må vi håbe at vi får pengene retur.
Overnattede 5 nætter i september 2022
Svar fra Richard T den 21. sep. 2022
Thank you for choosing to stay with us. We regret the issues you experienced and would like to offer our sincerest apologies. We hope to see you again soon.

8/10 Udmærket

Niels

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stedet ligger dejlig centralt.
En fantastisk tagterrasse på 26. Etage og flinkt personale, som altid er hjælpsomt. Alt er dog dyrt på hotellet og i NYC generelt
Overnattede 3 nætter i august 2022
Svar fra Sidney B. (Assistant Front Office Manager) den 22. aug. 2022
Hi Dan, Thank you for your response! We are very happy to know that you have had one amazing stay with us. We hope to see you again in the future! Safe travels!

10/10 Fremragende

Palle

Overnattede 1 nat i juli 2022
Svar fra Maggie den 14. jul. 2022
Thank you Palle!

8/10 Udmærket

Steen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i maj 2022
Svar fra Jason McGrath - Front Office Manager den 22. maj 2022
Thank you for your feedback

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2022
Svar fra Maggie den 18. maj 2022
We are so happy to know your time was well-enjoyed! We will look forward to saying hello again in the future!

10/10 Fremragende

Henriette

Synes godt om: Overnatningsstedets tilstand og faciliteter
Nice room
Nice stay. We got a beautiful room on the 25th floor. Would stay again!
Overnattede 3 nætter i april 2022
Svar fra Jason McGrath - Front Office Manager den 30. apr. 2022
Good Day, We here at Arlo Midtown hope you and yours made it to your final destination safely and are glad to hear you all enjoyed yourselves during your most recent stay. This is truly an amazing property

8/10 Udmærket

Per

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i april 2022
Svar fra Jason McGrath den 25. apr. 2022
Thank you for making us your hotel of choice during your most recent trip to NYC

10/10 Fremragende

Tina Albretsen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel
Dejligt hotel. Centralt beliggende. Rare og servicemindede medarbejdere. Små men gode og rene værelser. Fantastisk tagterrasse. Vil klart anbefale dette hotel!
Overnattede 7 nætter i marts 2022
Svar fra Dan den 8. apr. 2022
We're so happy our service helped elevate your recent experience with us

8/10 Udmærket

Arne

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Meget hyggeligt. Fantastisk søde og venlige medarbejdere. Savnede en stol og et bord på værelset.
Overnattede 6 nætter i marts 2022
Svar fra Dan den 10. mar. 2022
Thanks for the amazing review! Come back and see us again soon!

10/10 Fremragende

Christina S

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt Midtown hotel
Overnattede 7 nætter i februar 2022
Svar fra Michael den 23. feb. 2022
Hello Christina, Thank you for the kind words. We're glad that you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Fremragende

Heidi

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert hotel
Super dejligt hotel. Fantastisk service på hotellet. Tæt på alt og mange muligheder tæt på. Få afstand til
Cocktail
View
Overnattede 4 nætter i februar 2022
Svar fra Dan den 12. feb. 2022
Thanks for the amazing review! Please come back and see us soon!

8/10 Udmærket

Mette

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely place!
Lovely place in a nice, central location. Kind staff and the most amazing view from the city-facing rooms. Small rooms, but as expected in central NYC. Great size bathroom through.
Overnattede 3 nætter i januar 2022
Svar fra Richard T den 28. jan. 2022
Hello Mette, Thank you for taking the time to share your experience with us. It was a pleasure hosting you as our guest and we cannot wait to welcome you back home!

8/10 Udmærket

Martin

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2022
Svar fra Richard T den 24. jan. 2022
Hi Martin, Thank you for reviewing your stay with us! We hope to see you again soon!

10/10 Fremragende

Mette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel, perfekt placering
Fantastisk hotel, med en kanon beliggenhed
Overnattede 4 nætter i december 2021
Svar fra Richard T den 4. jan. 2022
Thank you for the lovely review. We hope to see you again soon!

8/10 Udmærket

Arne Beck

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel
Pænt og lækkert hotel. Dog skulle man selv bede om at få gjort rent.
Overnattede 7 nætter i december 2021
Svar fra Dan den 29. dec. 2021
Thank you so much for your kind words. We are thrilled you enjoyed your recent experience and will absolutely look forward to welcoming you again! Happy Holidays!

10/10 Fremragende

Vivian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint og nyt hotel med venligt personale.
Overnattede 3 nætter i december 2021
Svar fra Evan S. - Assistant Front Office Manager den 28. dec. 2021
Tak for din feedback, hav en god dag, og vi håber at se dig snart igen!

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super godt hotel i midtown
Super godt hotel i midtown…moderne og nyt. Selv for NY et lille værelse men fint indrettet med mange fine og sjove detaljer. Ingen støj og flot udsigt fra 18 etage. Ingen te/kaffe på værelset men cafe’er rundt om hjørnet.
Udsigt fra 18 etage
Overnattede 2 nætter i december 2021
Svar fra Michael den 25. dec. 2021
Hello Thomas, Thank you for the kind words...I'll make sure to share them with the team. We're glad that you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Fremragende

Mette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Moderne, lækkert og småt
Lækkert og moderne hotel i Midtown. Ja, værelserne er temmelig små, man må kante sig rundt om sengen, men sådan er det bare i New York. Jeg boede på to værelser, først 1611, som ikke havde meget udsigt. Efterfølgende boede jeg i 2515, som havde den mest fantastiske udsigt. Personalet er hjælpsomt og venligt. Anbefales.
Udsigt fra 2515
Aftenudsigt fra 2515
Udsigt fra 1611
Overnattede 2 nætter i december 2021
Svar fra Dan den 19. dec. 2021
Thank you for sharing your feedback. We greatly appreciate learning all we can to improve the experience we deliver to future guests of Arlo. We wish you Happy Holidays! Best

8/10 Udmærket

Ashran

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great stay great location
Overnattede 3 nætter i marts 2024
Svar fra Jason M | Assistant Front Office Manager den 26. maj 2024
Thank you for choosing Arlo Midtown! We look forward to welcoming you back

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Katrin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was great, the staff was incredibly kind and the way the hotel makes it safe for guests
Overnattede 3 nætter i maj 2024
Svar fra Ariyana den 26. maj 2024
Thank you for your wonderful review! We're thrilled to hear that you had a great experience at our hotel and that you found our staff incredibly kind. Ensuring the safety and well-being of our guests is our top priority, and we're glad to hear that you appreciated our efforts in this regard. We look forward to welcoming you back for another great stay in the future!

10/10 Fremragende

Paniz

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2024

8/10 Udmærket

Ainka

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was too small.
Overnattede 3 nætter i maj 2024
Svar fra Ariyana den 26. maj 2024
Thank you for sharing your feedback with us. We apologize if the size of the room did not meet your expectations. Your comments are important to us, and we'll take them into consideration as we strive to improve our guests' experiences. We hope to have the opportunity to welcome you back for a more comfortable stay in the future.

10/10 Fremragende

Christine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was a beautiful property with great staff however, my one complaint would be the condition of the bathroom in the suite with a terrace. It has stains all over the floor that made it look dirty, and the top of the bath spout was popping out. It is also a noisy area but not far from Empire State and Times Square!
Overnattede 3 nætter i maj 2024
Svar fra Ariyana den 26. maj 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our beautiful property and the service provided by our staff. However, we apologize for the condition of the bathroom in the suite with a terrace. Your comments are important to us, and we'll address these issues to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back for an improved stay.

10/10 Fremragende

Laurence

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A great option for staying in Midtown. As is usual for New York, the room wasn't huge but adequate for what we needed. Bathroom and shower were great, staff and operation were very efficient. It's very convenient for getting to most of the areas you would want to get to. Didn't get to use on site facilities so can't comment on restaurant etc but would definitely return
Overnattede 6 nætter i maj 2024
Svar fra Ariyana den 26. maj 2024
Thank you for your fantastic review! We're thrilled to hear that you had a great stay with us at Arlo Midtown. It's wonderful to know that you found our location convenient and that our rooms, bathroom, and shower met your needs. We're glad you experienced efficient service from our staff. We hope to welcome you back soon, and perhaps next time, you'll have the chance to enjoy our on-site facilities as well. Safe travels until then!

6/10 Okay

Anita

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Room was very small. No safe in the room to lock up valuables. Bathroom very small. Room became very humid after using the bathroom because of the small space and no fan.
Overnattede 4 nætter i maj 2024
Svar fra Ariyana den 26. maj 2024
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the size of your room and bathroom, as well as the lack of a safe and ventilation. Your comments are valuable to us, and we'll take them into consideration as we strive to improve our guest experience. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay in the future.

8/10 Udmærket

Lise

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La chambre était belle mais très petite. Hôtel très propre.
Overnattede 6 nætter i maj 2024
Svar fra Jason M | Assistant Front Office Manager den 22. maj 2024
Thank you for choosing Arlo Midtown!

8/10 Udmærket

Raven

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
The employees were very kind and respectful. From the restaurant servers to the front desk attendants. We did have an issue with a leaking/broken sink, but the staff did try to get it fixed before we left. It was simply an issue that will need to be fixed to ensure that that room doesn’t get eventual water damage. Altogether, great stay and will book again!
Overnattede 4 nætter i maj 2024
Svar fra Jason M | Assistant Front Office Manager den 22. maj 2024
We greatly appreciate your kind feedback! It's wonderful to hear that our staff provided excellent service throughout your stay. We apologize for the inconvenience caused by the leaking sink and assure you that we are taking steps to address it promptly. Thank you for bringing it to our attention. We look forward to the opportunity to welcome you back for another great stay!

10/10 Fremragende

Leslie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location. Easy to navigate to subway or walk to many main attractions.
Overnattede 4 nætter i maj 2024
Svar fra Jason M | Assistant Front Office Manager den 26. maj 2024
We appreciate your feedback

8/10 Udmærket

Sean

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed at the arlo in march this year. The hotel is in a great location for tourists and is a great hub for exploring the city. Our room was a bit small but it was kept clean and did whatbit needed. The staff was kind and helpful and offerd their recomendations for some bar and food options as well. Their breakfast was pretty good and we started pur days at their coffee shop in the lobby which was great. I would recommend this place to anyone visiting NYC
Overnattede 3 nætter i marts 2024
Svar fra Ariyana den 26. maj 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us at Arlo Midtown. It's fantastic to know that you found our location convenient for exploring the city and that you appreciated our clean rooms and helpful staff. We're glad you enjoyed our breakfast and coffee shop offerings as well. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to NYC!

8/10 Udmærket

Alexa

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Pros - Great location close to everything - Citybikes are around the corner which is very convenient to get around - Room was well designed and thought out, great use of a small space - Room was very clean - Hotel was very quiet and relaxing Cons - Pillows were awful, very lumpy, no firm pillows - Staff were not friendly and sometimes ignored us, tried to order a coffee one morning and the barista never acknowledged our presence
Overnattede 4 nætter i maj 2024
Svar fra Ariyana den 26. maj 2024
Thank you for sharing your detailed feedback with us. We're pleased to hear that you appreciated our great location, thoughtful room design, cleanliness, and the convenience of city bikes nearby. However, we apologize for the inconvenience you experienced with the pillows and the lack of friendliness from some of our staff members. Your comments are important to us, and we'll address these areas for improvement with our team to ensure a better experience for our guests. We hope to have the opportunity to welcome you back for a more enjoyable stay.

6/10 Okay

Kim, Plano

Rejste med partner
Synes godt om: Rengøring, service og personale
The location is pretty good for using the metro and also getting to Broadway etc. We weren’t that happy with the hotel though. The rooms are REALLY small and they originally gave us a corner room with the bed in the corner. This only allowed access to the bed from one side since it was up against a wall both on the left side and the foot of the bed. You would need to literally crawl over your partner if you needed to get out or in. They did change us to a different room when we complained. Then that night the air conditioning didn’t work so we spent the first night uncomfortably hot. We told them in the morning and they did fix it. Also our hairdryer was broken. I felt like I was constantly calling them to fix something. Not worth what we paid. Staff and service was very good though.
Overnattede 3 nætter i maj 2024
Svar fra Ariyana den 26. maj 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you found our location convenient and appreciated the service provided by our staff. However, we apologize for the challenges you experienced with your room and the inconvenience it caused. Your comments regarding the room size, layout, and maintenance issues are valuable to us, and we'll address them with our team to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay.

8/10 Udmærket

Emily

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was very nice on inside & was conveniently located near many landmarks.
Overnattede 2 nætter i maj 2024
Svar fra Jason M | Assistant Front Office Manager den 19. maj 2024
Thank you for your feedback

10/10 Fremragende

Mark George

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 14 nætter i maj 2024
Svar fra Jason M | Assistant Front Office Manager den 26. maj 2024
Thank you for your feedback

8/10 Udmærket

Pierre-Etienne

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
L’emplacement était idéal. Si vous avez la chance d’essayer le restaurant, faite-le, car il est excellent. L’hôtel est propre. Le service au chambre est plutôt lent (la chambre n’était nettoyée que vers 16:30 alors que nous étions partis visiter la ville depuis 8:30, les 2 jours).
Overnattede 3 nætter i maj 2024
Svar fra Jason M | Assistant Front Office Manager den 20. maj 2024
We appreciate your feedback, thank you for choosing Arlo Midtown!

10/10 Fremragende

Margaret

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Arlo is a wonderful hotel with a fantastic staff. The hotel is in a great location with excellent food options inside. The hotel bar has five star drinks and food. The rooms are clean and the shower is outstanding. Looking forward to coming back.
Overnattede 1 nat i maj 2024
Svar fra Jason M | Assistant Front Office Manager den 19. maj 2024
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