Overnatningsstedets facade

Anmeldelser af Ace Hotel Brooklyn

4 out of 5
Ace Hotel Brooklyn
252 Schermerhorn St, Brooklyn, NY

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 605 af i alt 774 anmeldelser" "
Bedømmelse på 8 − Udmærket. 116 af i alt 774 anmeldelser" "
Bedømmelse på 6 − Okay. 32 af i alt 774 anmeldelser" "
Bedømmelse på 4 − Dårligt. 11 af i alt 774 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 10 af i alt 774 anmeldelser" "

9,6/10

Rengøring

9,6/10

Service og personale

9,2/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Karina

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i marts 2023
Svar fra Damian den 27. mar. 2023
Hi Karina,Thank you for taking the time to leave us your feedback. We are so happy to see you had a great stay with us. Hope this means you will be back again soon!Cheers,Damian & team Ace BK

10/10 Fremragende

JOSEPHINE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
This is a fantastic hotel, we were so pleasantly surprised! Rooms have large windows with tons of light and great view. Everything is brand new and so stylish. The lobby/bar/indoor garden area has the best atmosphere, and we enjoyed working from the shared work space. Also the gym is decent.
Overnattede 3 nætter i marts 2022
Svar fra Damian den 1. apr. 2022
Hey Josephine, I am so happy to hear that you have enjoyed our BK property! Thank you for taking the time to give us your feedback, it means a lot. Hope to see you back soon! Cheers, Damian & Ace BK Team :)

10/10 Fremragende

Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Location Location
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hipster hotel but expensive. Wouldn't give us a lousy cup of coffee in the morning past the first day
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Roberto

Rejste i en gruppe
Synes godt om: Faciliteter
Great lobby and vibe!
Overnattede 4 nætter i maj 2024
Svar fra Ace BK den 25. maj 2024
Thank you for the compliment, Roberto!

8/10 Udmærket

John

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Fine
Overnattede 4 nætter i maj 2024
Svar fra Ace BK den 24. maj 2024
Thanks for the feedback, John! Have a great weekend!

10/10 Fremragende

Robert, Louisville

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy to access, well kept up, excellent front desk service, close to bagel/coffee shop, access to all of downtown Brooklyn, wonderful find for us!
Overnattede 3 nætter i maj 2024
Svar fra Ace BK den 24. maj 2024
Robert, I'm glad to hear that the location was convenient for you!

10/10 Fremragende

Gary, Beverly Hills

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 2 nætter i maj 2024
Svar fra Ace BK den 24. maj 2024
Gary, thanks for the rating!!

8/10 Udmærket

Chona Dumlao

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent housekeeping!
Overnattede 4 nætter i maj 2024
Svar fra Ace BK den 24. maj 2024
We are glad that you enjoyed your time with us!

10/10 Fremragende

Victoria S

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved staying here, brilliant area to stay in if you are going to choose Brooklyn, close to the subway but also walking distance to great cafes and quiet streets if you are looking to explore close to the hotel. (Which some mornings is a very nice thing to do). One of the things that stand out about the hotel is how incredibly clean your room is, these are not rooms that are easy to keep clean, but the housekeeping staff do a brilliant job of it, so you feel at home very quickly. The hotel lobby and bar is continuously busy and buzzy, but that adds to the lovely environment and vibe of the hotel and it's welcoming, relaxed vibe. I stayed on the 8th floor and there is absolutely no noise once you are in your room, none at all, it's so peaceful, I loved that. Overall, a wonderful stay and I really wish I had booked a longer stay.
Overnattede 5 nætter i maj 2024

10/10 Fremragende

Jamal

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s the best hotel in Brooklyn, and I have been to many
Overnattede 6 nætter i maj 2024
Svar fra Ace BK den 24. maj 2024
We are delighted to hear that you had a great stay with us. See us again the next time you are in the city!

10/10 Fremragende

Zelda

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property was clean, quiet, centrally located. The resturante had many options and a well stacked bar.
Overnattede 3 nætter i maj 2024
Svar fra Ace BK den 24. maj 2024
Thank you for the review, Zelda!

8/10 Udmærket

Renée

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter
Great location for Brooklyn Academy of Music. comfortable bed; cool, eddy furnishings including a guitar, vinyl player and green leather couch; Smeg mini fridge. A couple minor things - water pressure in shower somewhat weak and took a while for hot water to come through. drain in sink was pretty slow; and like others said no coffee in room, but there's a coffee/tea maker. Great neighborhood near a lot of fabulous restaurants and eateries.
Overnattede 1 nat i maj 2024
Svar fra Ace BK den 18. maj 2024
Thank you for the review! I am happy to see that you liked the bed and the culture that we have curated for ourselves. My sincerest apologies for the lack of water pressure that you experienced along with the other things you mentioned. Sincerely, I would like to apologize for us not having coffee in our rooms. As a brand, we do not have coffee in the room because we serve coffee at our bakery counter in the restaurant.

10/10 Fremragende

Carmen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
First time in Brooklyn and the Ace was a perfect choice. Nice room; coffee and pastry at the Bakery; dinner at As You Are; cocktails in the Lobby. Excellent stay overall.
Overnattede 2 nætter i maj 2024
Svar fra Ace BK den 24. maj 2024
It's always great to hear that someone had an excellent stay with us! We are glad that you enjoyed being with us!

8/10 Udmærket

Michele, Ridgefield

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
There was a DJ in the lobby on Saturday night which would have been fine but we had kids and went to bed at like 10 pm. The pounding from the music reached us on the 6th floor! This is not ok when you have little kids. Also, I wished the bakery had more baked items to choose from. Otherwise I loved the hotel. Very much needed in Brooklyn.
Overnattede 1 nat i maj 2024
Svar fra Ace BK den 24. maj 2024
I'm sorry to hear that the music vibrations were felt that high up! I am pleased to see that you enjoyed your stay regardless!

8/10 Udmærket

NICOLA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This property is pretty nice, the staff were absolutely fantastic. They really did a bang up job helping us with directions!! The bar staff was amazing, super friendly and fun. My only negatives would be they deactivated the wooden room keys and didn’t send out any type of notice. So, when we returned to the room late after a Yankees game, we had to go back to the front desk for new keys.
Overnattede 3 nætter i maj 2024
Svar fra Ace BK den 14. maj 2024
Thank you for your kind words, Nicola. Glad to see that you enjoyed yourself here. My sincerest apologies for the lack of communication regarding the keys. It honestly caught all of us off guard because I wasn't made aware of it myself. Sorry!

10/10 Fremragende

Tomoyasu, Minato ku

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
better than Manhattan to stay
Overnattede 5 nætter i maj 2024
Svar fra Ace BK den 12. maj 2024
Thank you for the compliment, Tomoyasu! BK is the place to be!!

10/10 Fremragende

Melinda, Woodbury

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No coffee in the room was my one complaint.
Overnattede 4 nætter i maj 2024
Svar fra Ace BK den 14. maj 2024
As a brand we have opted to have black tea in the room instead of coffee. I sincerely apologize for this inconvenience.

10/10 Fremragende

Gary

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice rooms and the activity in the lobby was nice.
Overnattede 3 nætter i maj 2024
Svar fra Ace BK den 6. maj 2024
Thank you for the kind words, Gary. Many thanks.

10/10 Fremragende

???

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
京都にあるエースホテルを利用したことがあり素晴らしかったので、今回のNY旅行でも利用しました。スタッフの方々もとても親切でフレンドリーで、室内もとても綺麗でした。近くにはマンハッタン行きの地下鉄の駅、スターバックス、Macy's、カフェもありとても便利で、初めてのアメリカ旅行を心置きなく満喫できました!ありがとうございました。
Overnattede 5 nætter i april 2024

10/10 Fremragende

Stephane, Vaux le Penil

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Situé idealement : pres de toutes les lignes de metro., et un peu en marge du flot touristique (Manhattan, Times Square). Le spot parfait.
Overnattede 4 nætter i april 2024
Svar fra Ace BK den 1. maj 2024
Stephane, thank you for being out guest! We are delighted you liked the hotel as well as the neighborhood. Hopefully we'll see you again.

10/10 Fremragende

Barbara

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Ace BK den 1. maj 2024
Thank you, Barbara!

10/10 Fremragende

cindy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very cool hotel to stay in!
Overnattede 3 nætter i april 2024
Svar fra Ace BK den 30. apr. 2024
Cindy, see us again next time!

10/10 Fremragende

Dariush

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Ace BK den 30. apr. 2024
We appreciate you for the review!

10/10 Fremragende

Katherine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff are very kind
Overnattede 1 nat i april 2024
Svar fra Ace BK den 28. apr. 2024
Thank you for being our guest, Katherine. We appreciate you.

10/10 Fremragende

Roxanne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was more quiet at night, less traffic noise of other hotels that I’ve stayed at in the area
Overnattede 3 nætter i april 2024
Svar fra Ace BK den 28. apr. 2024
I am glad to see that you were able to have quiet, restful stay with us. Please see us again the next time you are in the area.

10/10 Fremragende

Kevin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Definitely got that luxury feeling and absolutely will stay again!!!
Overnattede 1 nat i april 2024
Svar fra Ashley & the Ace Management den 22. apr. 2024
Hi Hevin,you rock! see you soon again

10/10 Fremragende

Carl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I loved the appearance and quality of the hotel. Definitely a gem. When I come back I’m staying at the Ace Hotel and recommending my friends to do the same.
Overnattede 2 nætter i april 2024
Svar fra Ashley & the Ace Management den 22. apr. 2024
Hi Carl ,So Glad you enjoied you stay! we cant to host you again

10/10 Fremragende

Susan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Ashley & the Ace Management den 22. apr. 2024
Hi Susan,Thank you for the review

10/10 Fremragende

Briana

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Bar and Bartender was great. Room was exactly how it was suppose to be. Would recommend
Overnattede 2 nætter i april 2023
Svar fra Ron & Team At Ace BK den 18. apr. 2024
Thanks for your kind words regarding our Bar offerings. We'll see you soon!

10/10 Fremragende

Eduardo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Ron & Team at Ace BK den 18. apr. 2024
Thanks for you wonderful review!

8/10 Udmærket

XIAOYU

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I wish they can provide some coffee in the room
Overnattede 2 nætter i april 2024
Svar fra Ron & Team At Ace BK den 18. apr. 2024
Thank you for taking the time to share your feedback with us following your recent stay at our hotel. We appreciate your suggestion regarding in-room coffee amenities.Your comfort and convenience are important to us, and we take all guest feedback seriously as we strive to enhance our services and amenities. We understand the importance of a morning coffee to start your day right, and we will certainly consider your suggestion for future improvements.We hope that despite this minor inconvenience, you had an enjoyable stay with us. If there are any other suggestions or feedback you would like to share, please do not hesitate to reach out to us directly.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back for an even better experience in the future.Ron & Team @ Ace BK

10/10 Fremragende

Diana

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great staff and convenient dining. Location was ideal and worked out great for my first time in NYC.
Overnattede 3 nætter i april 2024
Svar fra Ace BK den 16. apr. 2024
We are so glad that you enjoyed your first time in NYC with us! See us again the next time you are in Brooklyn!

10/10 Fremragende

Kunihiko

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
初ブルックリンで宿泊 お洒落でカッコいいホテルでした 地下鉄Cライン駅の目の前 交通の便も良さ 頑張って歩けば周囲に色々あります。 ブルックリン橋はも歩こうと思えば歩けます
Overnattede 2 nætter i april 2024
Svar fra Ace BK den 17. apr. 2024
We are so glad that you enjoyed your stay with us! Thank you for being our guest!

10/10 Fremragende

Jalene

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The live music and great staff
Overnattede 2 nætter i februar 2024
Svar fra Ace BK den 16. apr. 2024
We are elated that you loved the music! Thanks for staying with us!

8/10 Udmærket

Lyne

Overnattede 2 nætter i april 2024
Svar fra Ace BK den 4. maj 2024
Thank you for the review, Lyne!

8/10 Udmærket

Freddy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Ace BK den 16. apr. 2024
Thanks for staying with us, Freddy!

10/10 Fremragende

Ricardo, Weston

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great option in Downtown Brooklyn. Highly recommended!
Overnattede 1 nat i marts 2024
Svar fra Ace BK den 16. apr. 2024
Ricardo, we are glad you liked your stay!

10/10 Fremragende

Aisha

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Ace BK den 16. apr. 2024
Aisha, thanks for the review!

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel. Great location and nice size rooms. Great vibe for both work and play.
Overnattede 2 nætter i april 2024
Svar fra Ace BK den 16. apr. 2024
It is great to see that you enjoyed your time here.

8/10 Udmærket

Larry

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Shower was subpar for price paid.
Overnattede 2 nætter i april 2024
Svar fra Ace BK den 16. apr. 2024
I'm sorry Larry. Did you happen to give us a chance to fix this before you departed?

10/10 Fremragende

Kathleen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing hotel with gorgeous lobby and rooms. Super fun and convenient for a weekend getaway in Brooklyn!
Overnattede 3 nætter i april 2024
Svar fra Ace BK den 16. apr. 2024
Thanks for the review, Kathleen!

10/10 Fremragende

Gavin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic hotel
Overnattede 3 nætter i april 2024
Svar fra Ace BK den 16. apr. 2024
Thanks for the review!

10/10 Fremragende

Durhane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Ace BK den 6. apr. 2024
We value you for taking the time to leave us a review! Have a great day!

6/10 Okay

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property itself was convenient especially having a bakery, dining room, and bar within the hotel. However, we were awakened in the middle of the night by a faulty fire alarm. According to other guests, this was not the first time it has occurred at this hotel. Given the fact that the rooms are upwards of $400 per night, the hotel should be able to afford to fix this.
Overnattede 1 nat i marts 2024
Svar fra Ace BK den 6. apr. 2024
Martin, we are in the process of investigating why the fire alarm went off. We take this seriously and want to ensure this is resolved properly. Realistically, these things take time. However, please know that it is being taken care of. Thank you for the review and I'm sorry this happened during your stay.

8/10 Udmærket

James, Laguna Woods

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
If you like trendy minimalist art deco rooms with a subway running directly under it (stick to the uppermost floors), a nice restaurant and coffee bar, very nice computer work areas, a warm bar with loud music on weekends then this place is for you.
Overnattede 5 nætter i marts 2024
Svar fra Ace BK den 6. apr. 2024
Thank you for staying with us, James. Please see us again the next time you are in Brooklyn!

10/10 Fremragende

Milna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Will be returning
Overnattede 1 nat i marts 2024
Svar fra Ace BK den 2. apr. 2024
We'll see you next time, Milna! Thanks for staying with us!

10/10 Fremragende

Siman

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent customer service! The hotel has great vibes and lovely lively lobby
Overnattede 2 nætter i marts 2024
Svar fra Ace BK den 2. apr. 2024
Hello Siman. We are glad that you enjoyed your stay. See us again next time!

8/10 Udmærket

Darlene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Ace BK den 2. apr. 2024
Thanks for the review, Darlene!

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms were concrete walled and extremely sound proof. Did not hear any noise outside the room. 5-10 minutes walk to Barclays, subways and lots of restaurants.
Overnattede 3 nætter i marts 2024
Svar fra Ron & Team At Ace BK den 29. mar. 2024
Thank you immensely for sharing your delightful experience with us! We are thrilled to learn that your stay with us was nothing short of exceptional.It brings us immense joy to hear that you found our concrete-walled rooms to be incredibly soundproof, allowing for a serene and peaceful environment throughout your stay.Moreover, we are delighted that our convenient location, just a short 5-10 minute stroll from Barclays, subways, and an array of restaurants, added to the convenience and enjoyment of your visit. We understand the importance of accessibility and are pleased that our prime location contributed to the overall satisfaction of your stay.Once again, we express our heartfelt gratitude for your kind words and glowing review. It was truly a pleasure to have you as our guest, and we eagerly anticipate the opportunity to welcome you back for another memorable stay.