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Anmeldelser af National 9 - Nephi 9 Inn

2 out of 5
National 9 - Nephi 9 Inn
2160 South Main, Nephi, UT

Anmeldelser

7,2

Godt

Bedømmelse på 10 − Fremragende. 177 af i alt 850 anmeldelser" "
Bedømmelse på 8 − Udmærket. 314 af i alt 850 anmeldelser" "
Bedømmelse på 6 − Okay. 194 af i alt 850 anmeldelser" "
Bedømmelse på 4 − Dårligt. 100 af i alt 850 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 65 af i alt 850 anmeldelser" "

7,2/10

Rengøring

8,0/10

Service og personale

6,4/10

Faciliteter

6,6/10

Overnatningsstedets tilstand og faciliteter

6,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Tina

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2017

8/10 Udmærket

Tina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

2/10 Forfærdeligt

Megan

Overnattede 1 nat i april 2024
Svar fra Gm den 14. maj 2024
Thank you for your review.

6/10 Okay

Connie L.

Forretningsrejsende
No blow dryer in room had to call office to get one to me.
Overnattede 1 nat i maj 2024
Svar fra Gm den 10. maj 2024
We are happy to hear that the desk was able to assist you with what you needed. We look forward to seeing you again soon.

2/10 Forfærdeligt

Stacey

Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Room had a very strong cigarette smoke smell and bed spread had cigarette burns in it. Very dirty will not stay here again.
Overnattede 1 nat i maj 2024
Svar fra GM den 10. maj 2024
You did book a smoking room and smoking rooms do usually hold that smell unfortunately. We do only have a couple smoking rooms all others rooms are non smoking. We hope you will give us another chance and we can get you into a non smoking room where I think you will be much happier.

4/10 Dårligt

Michael

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I thought we paid for hot water. That was a 25 minute wait. Remote did not work. They were willing to have us change rooms over a couple of remote batteries Smoke alarm chirped all night. Wonderful. Breakfast was as expected. Outside really needed a good scrubbing. Please remember to pull in straight in the parking lot. Under threat of being towed away. We shall avoid the establishment and any other motel with the name.
Overnattede 1 nat i maj 2024
Svar fra GM den 10. maj 2024
The way the building sets and the parking if we allow guests to back in and they run their vehicle to warm up the exhaust gets trapped in the hall way and with the heaters to the rooms as well as the doors to guest rooms, the exhaust can move into the room and that is not safe for the guest or emoployees so yes we ask that you do not back in for saftey.

6/10 Okay

Dawn, Calgary

Rejste med partner
Bed uncomfortable and squeaky when sat on.
Overnattede 1 nat i april 2024
Svar fra GM den 10. maj 2024
Thank you for your feedback. We are working on replacing a lot of the mattresses soon. We hope you will give us another chance in the future.

2/10 Forfærdeligt

Beverly

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our key card did not work so we could not get into our room. The lady from the desk came and checked the door handle and said the batteries were dead and she could not help because her shift was up and she was going home. A man came to the desk and gave my husband another keycard and told him our room was "down at the end". It was in a different building at the end. A set of stairs we taped off with yellow tape because they were broken down and unsafe. We had to go up DIRTY and badly worn steps with a loose handrail. When we opened the door, there was a used Q-Tip right in from of the door on the floor, there were bits of crackers on the carpet and a hanger was on the floor. The room was horrible. It had a broken, dirty hide-a-bed, a broken lampshade and plug-ins without electrical power. The light in the toilet room did not work. The plug-in for the sink was pulled out. THIS PLACE SHOULD HAVE BEEN CONDEMNED TEN YEARS AGO OR MORE! IT IS A DISGRACE TO BE OPERATING IN THE USA!
Overnattede 1 nat i april 2024
Svar fra GM den 10. maj 2024
Thank you for your review.

10/10 Fremragende

Megan

Rejste med familie, Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoying the stay
Overnattede 1 nat i april 2024
Svar fra Gm den 1. maj 2024
Thank you. Hope to see you again soon.

6/10 Okay

Cj

Rejste med kæledyr
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The place is run down and needs some upkeep. One set of stairs were crumbling. I had to put a towel down between the room and the bathroom due to carpet staples sticking up, poking my feet. The room was surface cleaned, however needed a deep cleaning.
Overnattede 3 nætter i april 2024
Svar fra GM den 30. apr. 2024
Thank you

6/10 Okay

wiliam

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Old!
Overnattede 1 nat i april 2024
Svar fra GM den 26. apr. 2024
Thank you for your feedback.

6/10 Okay

Shirley

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The beds are so wore out and you sink all the way down, the toilet is broken and not even fadtene to the floor. Be very careful getting off of it or you'll fall over. The shower pull only lets half the water out of shower head leaving little pressure. Advertised breakfast but it is continental.. big difference.Certainly would not recommend this property to others or stay here again
Overnattede 1 nat i april 2024
Svar fra GM den 26. apr. 2024
Sorry you had received incorrect information on our breakfast as we only advertise as continental. We would be interested in where you saw the wrong information so that we can correct it. Again, we apologize.

6/10 Okay

Jerry

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Poor amenities need usb ports. Lamp for night stand
Overnattede 1 nat i april 2024
Svar fra Gm den 30. apr. 2024
We will be looking into the suggestions made. Thank you . We appreciate your feedback and we hope you have a great week.

4/10 Dårligt

Ramon

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Poor property
Overnattede 1 nat i april 2024
Svar fra Gm den 18. apr. 2024
Thank you

8/10 Udmærket

Eugene

Expirence was good
Overnattede 1 nat i april 2024
Svar fra Gm den 14. apr. 2024
Thank you. We appreciate your business.

2/10 Forfærdeligt

Colleen

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Terrible service provided by the GM Nancy. Would not recommend
Overnattede 1 nat i april 2024
Svar fra GM den 13. apr. 2024
Thank you for your feedback.

6/10 Okay

Ron

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra GM den 13. apr. 2024
Thank you for your review.

4/10 Dårligt

Brooke

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I couldnt take a comfortable shower. The water wouldnt get hot and it ended up all over the floor. I only had 3 rough towels to dry off with and dry the floor.
Overnattede 1 nat i april 2024
Svar fra GM den 13. apr. 2024
We are sorry to hear you did not enjoy your stay. We hope you will give us another chance to earn back your business in the future. Again we are sorry for the issues during your stay.

2/10 Forfærdeligt

Douglas

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Gm den 7. apr. 2024
Thank you for your review. We are sorry to hear that you did not enjoy your stay with us. We hope you will give us another chance in the future.

2/10 Forfærdeligt

Vivian

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
We had a flood in our room when the bathtub was draining. The front desk lady said she would contact Expedia to arrange for a price reduction/refund…never happened. The new tiles were cracked in the room we were moved to, and the room supplies were very limited and of poor quality. The parking space outside by the rooms was littered with cigarette butts.
Overnattede 1 nat i april 2024
Svar fra Gm den 6. apr. 2024
We too are not fond of the constant cigarette butts that are tossed onto the floor DAILY, we do provide many trash cans and butt cans throughout the property however we have not mastered the art of getting people to use them. We apologize for the inconvenience of the toilet overflowing onto the floor. though the desk clerk tried to do all she could to accommodate the situation and was able to get you into another room, we do apologize that it was not on the same floor we do understand that was important to you. We are looking into why you have not received any information from the discount situation. Again, we apologize for the issues that occurred during your stay and hope you give us another chance to earn back your business.

6/10 Okay

Carol

Rejste med familie, Rejste med kæledyr
There was nothing unique about this property but for the price it was average. The "breakfast" left something to be desired. Twinkies, etc. are not breakfast food IMHO. The advertised internet was not available. There is a small note in the office saying it might not be accessible in all areas -- it was even available in the office! Couldn't make a reservation for our next stop so that was very disappointing.
Overnattede 1 nat i marts 2024
Svar fra Gm den 6. apr. 2024
Thank you for your review we will be looking into these issues mentioned. We hope you have a safe trip.

10/10 Fremragende

R.Jordan

Overnattede 1 nat i april 2024
Svar fra GM den 26. apr. 2024
Thank you

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra GM den 6. apr. 2024
Thank you for your review.

4/10 Dårligt

Caren

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Overnattede 1 nat i marts 2024
Svar fra GM den 6. apr. 2024
Thank you for your review.

2/10 Forfærdeligt

Tamara

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Mold in bathroom. Very unfriendly staff.
Overnattede 2 nætter i marts 2024
Svar fra Gm den 1. apr. 2024
Thank you for your review.

2/10 Forfærdeligt

Joanne

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property unclean. Noisy party all night. Tried calling front desk about noise but they did not answer call. Uncomfortable beds. Would not recommend this property to anyone.
Overnattede 1 nat i marts 2024
Svar fra GM den 1. apr. 2024
We apologize for noisy guests that prevented you from having a good night, and that you did not get an answer on the phone. A desk clerk is available 24/7 however they may step away briefly to attend to a guest or other duties while on shift. We hope you will give us another chance in the future .

8/10 Udmærket

Brooke

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i marts 2024
Svar fra GM den 1. apr. 2024
Thank you

8/10 Udmærket

Rosemarie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was easy to find off of the interstate.
Overnattede 1 nat i marts 2024
Svar fra Gm den 30. mar. 2024
Thank you for taking the time to leave us a review.

8/10 Udmærket

Laurel

Overnattede 1 nat i marts 2024
Svar fra Gm den 30. mar. 2024
Thank you for taking the time to leave us a review.

8/10 Udmærket

Kerry

Synes godt om: Rengøring, service og personale, faciliteter
For the price... a pretty good place.
Overnattede 1 nat i marts 2024
Svar fra GM den 30. mar. 2024
Thank you for taking the time to leave us a review.

6/10 Okay

Kenneth

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Average 2 star motel
Overnattede 1 nat i marts 2024
Svar fra GM den 30. mar. 2024
Thank you for taking the time to leave us a review.

6/10 Okay

Taichelle

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
This property is very old. The room had trash still on the ground and some in the trash can. Also still had food in the "freezer". Continental breakfast was not worth the stay.
Overnattede 1 nat i marts 2024
Svar fra GM den 30. mar. 2024
Thank you for your review/. We apologize for the issues you experienced during your stay. We hope you will stay with us again in the future.

8/10 Udmærket

Kiah Brielle

Overnattede 1 nat i marts 2024
Svar fra Gm den 13. apr. 2024
Thank you for taking the time to leave us a review. We appreciate your business and hope to see you again soon.

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Old and needing work, but clean and bright. Good breakfast, friendly staff. Never felt unsafe. Nice basic lodging.
Overnattede 1 nat i marts 2024
Svar fra GM den 22. mar. 2024
Thank you for your review.

4/10 Dårligt

Valerie

Overnattede 1 nat i februar 2024
Svar fra GM den 22. mar. 2024
Thank you for your review.

6/10 Okay

Verna

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The front desk girl was very nice. The tv didn’t work. The room smelled funky. Showed us another room it smelled bad too. I think too many people with dogs
Overnattede 1 nat i marts 2024
Svar fra GM den 18. mar. 2024
Thank you for your review. We appreciate your feedback. We will be looking into this immediately. We hope to earn your business in the future.

10/10 Fremragende

Mary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Along the road, good price clean
Overnattede 1 nat i februar 2024
Svar fra GM den 5. mar. 2024
THANK YOU FOR THE REVIEW. WE APPRECIATE YOUR BUSINESS AND HOPE TO SEE YOU AGAIN SOON.

10/10 Fremragende

Arthur

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s a bit run down and older but for the price it’s ok!
Overnattede 1 nat i marts 2024
Svar fra GM den 5. mar. 2024
THANK YOU FOR THE REVIEW. WE APPRECIATE YOUR BUSINESS AND HOPE TO SEE YOU AGAIN SOON.

8/10 Udmærket

JoAnn

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great reception. Clean quiet room. Great price.
Overnattede 1 nat i februar 2024
Svar fra GM den 22. feb. 2024
Thank you for leaving us a review. We apricate your business.

8/10 Udmærket

Dayna, Hurricane

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed for just a quick overnight, but the room was good and warm when we arrived. We slept well and the breakfast was sufficient with fruit, instant oatmeal choices, hard boiled eggs, waffles, and the typical Continental Breakfast things. I would stay here again.
Overnattede 1 nat i februar 2024
Svar fra GM den 22. feb. 2024
We are glad to hear that you enjoyed your stay with us. We appreciate your feedback and look forward to your next stay with us.

10/10 Fremragende

Nicholas, Midvale

Overnattede 1 nat i februar 2024
Svar fra GM den 22. mar. 2024
Thank you for your review.

2/10 Forfærdeligt

Michael

Rejste med partner, Rejste med kæledyr
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I waited at the counter for 20 minutes and no one was there to check us in. I ended up calling the place and heard it ring in back and then get silenced. After a bit the front desk lady came out completely unaware I was there. Place is pretty dirty. Stains on rugs. Bathtub is cracked and rotted. But at least we have waffles for breakfast in the morning….. well nope we got up early just to be at breakfast by 9 as told and there was a sign on the door stating “lobby closed sorry” on the door. This was at 830. Frustrating experience and honestly I want my money back.
Overnattede 1 nat i februar 2024
Svar fra GM den 17. feb. 2024
We would like to apologize for the inconvenience you experienced during your stay. We would like to discuses this issue with you if you could contact the hotel directly and allow us to explain and resolve the issue. We appreciate your business and hope we are able to earn your business in the future.

2/10 Forfærdeligt

Mary

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Will never stay here again !
Overnattede 2 nætter i februar 2024
Svar fra GM den 17. feb. 2024
We are sorry to hear you did not enjoy your stay. We hope we are able to earn your business again in the future.

8/10 Udmærket

Kyleen

Synes godt om: Service og personale, værelsets komfort
I’ll come back!
Will come back here. Nothing fancy but clean and comfortable and pleasant staff. It had pretty good breakfast.
Overnattede 1 nat i februar 2024
Svar fra GM den 17. feb. 2024
Thank you for your review we appreciate feedback. We look forward to seeing you again. Take care.

10/10 Fremragende

Thomas

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean and comfortable place.
Overnattede 1 nat i januar 2024
Svar fra GM den 17. feb. 2024
Thank you for taking the time to leave us a review. We appreciate your business and we hope to see you again soon.

8/10 Udmærket

Gary

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Beds are excellent
Overnattede 1 nat i januar 2024
Svar fra GM den 17. feb. 2024
Thank you for your feedback. We are glad to hear you enjoyed the beds. We appreciate your business and look forward to seeing you again.

10/10 Fremragende

B Holly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good stop
all staff was very helpful !!
Overnattede 1 nat i januar 2024
Svar fra Gm den 17. feb. 2024
Thank you for the review. We appreciate you taking time to let us and everyone know about your experience. We look forward to seeing you again.

6/10 Okay

Joseph

Overnattede 1 nat i januar 2024
Svar fra GM den 17. feb. 2024
Thank you for your feedback, We appreciate your business and look forward to seeing you again. We hope you have a great week

8/10 Udmærket

Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra GM den 17. feb. 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

8/10 Udmærket

Muriel

Overnattede 1 nat i januar 2024
Svar fra GM den 17. feb. 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again.