Dear Claus, thank you for your review. We are pleased to read that you profited from our central location and used it to explore Munich by foot. We hope to see you again at the Platzl Hotel!Best regardsHeiko Buchta – general manager

Dear Henrik,thank you for reviewing your stay at the Platzl Hotel. We are currently renovating our bathrooms 100 of which have already been completed. We aim to keep the impacts of the renovation works as little as possible for our guests. We apologize that we were unable to do so during your recent stay. We hope to may welcome you again at the Platzl Hotel. Best regardsHeiko Buchta – general manager

Dear Jens, Thank you for your detailed feedback. We apologize that the “do not disturb”-sign was ignored and the room was cleaned although you did not want it. We have discussed your feedback with our housekeeping team. With pleasure we have forwarded your praise about our team to them. We hope that we will see you again!Best regardsHeiko Buchta – general manager

Dear Peter, thank you for taking the time to review your stay. You booked one of our Classic Queenbed Rooms and we provided in fact a complimentary upgrade to a Classic Double Rooms with king-size bed. Our central location in the heart of Munich does come with a certain level of activity which we cannot influence. We are currently renovating all bathrooms in a step by step process. In September 100 bathrooms will be renovated. Best regardsHeiko Buchta – general manager

Dear Carsten, Thank you for reviewing Platzl Hotel. We are sorry that you did not enjoy your stay due to our indoor bar being closed. Our outdoor bar opens daily at 4.30 p.m. Additionally our restaurant is open daily from 11.30 a.m. to 11 p.m. We hope that you still enjoyed a pleasant time in Munich! Best regards from the heart of Munich Heiko Buchta – general manager

Dear Anders Stahl, Thank you very much for your wonderful review. We are pleased to know that you profited from our central location in order to explore the city by foot. We also rent our bikes to explore it even further. Thank you for your praise to our staff. We hope that we may welcome you back! Best regards Heiko Buchta – general manager

Grüß Gott, herzlichen Dank für Ihre 10-Punkte Bewertung. Wir hoffen Sie demnächst wieder bei uns im Platzl willkommen heißen zu dürfen. Beste Grüße, Heiko Buchta - Direktor

Dear Sibylle, thank you very much for sharing your feedback with us. I am very sorry that the room did not meet your expectations. To get a better impression for our rooms, I can recommend you check our homepage before you visited us. Best regards from Munich Heiko Buchta-General Manager

Dear Sir or Madam, thank you for your review. To see that you don’t like your stay, makes me very sad. Would you be so kind and let us know what the issue is for your unsatisfaction. Best regards Heiko Buchta-General Manager

Dear Susan, Thank you very much for your 5/5 rating! We are pleased to read that you enjoyed your Expedia Premium VIP benefit. Our bathrooms have just recently been renovated, hence, we very much appreciate your comment on that. We strive to provide a friendly and resourceful service to all guests – thank you for highlighting our efforts. We hope to may welcome you again in the future. Best regards,Heiko Buchta – general manager

Dear Dennis, Thank you for your positive feedback and for highlighting your experience at the Platzl Hotel. We are pleased to hear that you found our property to be a charming blend of historical character and modern amenities. Your compliments about our friendly and accommodating staff are much appreciated. We strive to offer exceptional service and are glad to know our efforts made your stay enjoyable. Additionally, we're happy that our convenient location near Marienplatz and various restaurants added to the quality of your visit.We look forward to welcoming you back to the Platzl Hotel in the near future. Best regards,Heiko Buchta – general manager

Dear Patricia,thank you very much for your 5/5 rating! Our outside bar Karree will extend its opening hours as soon the weather conditions will stabilize to give more guests to opportunity to visit it. We are pleased to know that you profited from our central location for your short Munich trip. We hope that you enjoyed the city and that we may welcome you back in the future. Best regardsHeiko Buchta – general manager

Dear Shahla,Thank you very much for taking the time to review your stay. It is always a special delight that it is one of our team members who made our guest’s experience memorable at the Platzl Hotel. We are very pleased to read that he was able to assist with your need and was a great help to you during your stay. We hope that you enjoyed Munich and that we may welcome you again at the Platzl Hotel. Best regardsHeiko Buchta – general manager

Dear Nancy, thank you for your 5/5 rating! We are delighted to know that you have enjoyed our central location and helpful service. We hope to may count you among our guests again. Best regardsHeiko Buchta – general manager

Dear Kellie, thank you very much for your great feedback. We are pleased to read that you enjoyed the comfort of the hotel room as well as our location and proximity to Munich’s attractions. We hope that you enjoyed Munich and that we may welcome you back at the Platzl Hotel in the future. Best regardsHeiko Buchta – general manager

Dear Diane,Thank you for taking the time to share your feedback. We're delighted to hear that despite of the construction and deliveries, our team ensured minimal disruption to your stay. Your comfort is paramount to us, so we appreciate your understanding during this period.It's wonderful to know that you found our accommodations to your liking, particularly the comfortable bed and spacious room layout. Our guests may choose their preferred pillow from our pillow menu which comprises different sizes and firmness. Our team takes great pride in providing exceptional service, and we're thrilled to hear that you found them courteous. It's also gratifying to learn that you enjoyed our breakfast buffet, especially the live cooking station. We strive to offer a wide variety of delicious options to cater to all tastes, and your positive feedback reinforces our efforts.The central location of Platzl Hotel indeed offers convenient access to Munich's iconic attractions, such Marienplatz and Viktualienmarkt. We're glad you were able to explore the vibrant surroundings and indulge in the culinary delights offered nearby. We look forward to welcoming you back and ensuring another memorable stay.Best regardsHeiko Buchta - general manager

Dear Patrick, thank you for your positive Feedback. The Platzl Hotel is located between Viktualienmarkt, the Opera, Marienplatz and Maximilianstraße. Our strategic location in the heart of Munich is ideal to explore Munich’s sights by foot, do shopping and profit choice of restaurant and bars. We are pleased that you enjoyed our location and we hope to may welcome you again. Best regardsHeiko Buchta - general manager

Dear Ann, thank you for taking the time to review your stay at Platzl Hotel. It is a pleasure to read that you had an enjoyable experience with us including our lobby bar, central location and friendly service. We look forward to seeing you again. Best regardsHeiko Buchta – general manager

Grüß Gott Tanja, Vielen Dank, dass Sie sich die Zeit für eine Bewertung genommen haben. Ein Teil unserer Deluxe Doppelzimmer sind Richtung Innenhof gelegen. Wir freuen uns zu lesen, dass wir mit der Erfüllung Ihres Wunsches nach einem ruhigen Zimmer, Ihren Erwartungen entsprechen. Es ists stets eine besondere Freude, Lob über unsere „Platzl-Talente“ zu lesen. Gerne leiten wir ihre lobenden Worte entsprechend weiter. Ein köstliches und ausgewogenes Frühstück bietet die ideale Grundlage für einen gelungenen Start in den Tag. Wir freuen uns sehr, dass wir Sie mit unserem Frühstücksbuffet begeistert haben. Wir danken für Ihre Weiterempfehlung und hoffen Sie bald wieder begrüßen zu dürfen. Beste GrüßeHeiko Buchta - Direktor

Dear Theresa,Thank you for sharing your experience. I apologize for the less than satisfactory encounter you had with our staff member upon check-in. It is truly disappointing to hear that you did not receive the warm welcome and friendly service that we strive to provide to all our guests.Please know that this behavior is not reflective of the standards we uphold at the Platzl Hotel. We will address your feedback with the staff member in question.On a brighter note, I am delighted to hear that you encountered more positive interactions with other front desk members later in the evening. We appreciate your recognition of their efforts to make you feel welcome and valued during your stay.We hope to have the opportunity to welcome you back in the future and provide you with the exceptional service that you rightfully expect and deserve.Best regardsHeiko Buchta – general manager

Dear Jose, Thank you for reviewing your stay. We very much appreciate your recommendation to other travelers. We hope to have the pleasure of hosting you again. Best regardsHeiko Buchta – general manager

Dear AKEMI,thank you for your 5/5 review. We are pleased to know that you enjoyed a pleasant time at the Platzl Hotel. We hope to may count you among our guests again. Best regardsHeiko Buchta – general manager

Dear Patricia,thank you for your 5/5 review! We are happy that you have enjoyed your stay at Platzl Hotel and look forward to your return. Best regardsHeiko Buchta - general manager

Dear Philip,thank you very much for your brilliant review. We are pleased to know that you profited from our central location in the heart of Munich. We believe that a delicious and balanced breakfast is the ideal start into the day. We are delighted that you thoroughly enjoyed our quality breakfast buffet. It is always a special delight to read praise regarding out team. With pleasure we will forward your comment to our team. We hope to may welcome you again!Best regardsHeiko Buchta – general manager

Grüß Gott Rainer, Vielen Dank für Ihre Bewertung mit Bestnote! Wir freuen uns sehr, dass Sie einen perfekten Aufenthalt im Platzl Hotel verbracht haben und hoffen Sie schon bald wieder bei uns begrüßen zu dürfen. Beste GrüßeHeiko Buchta - Direktor

Dear Arthur,thank you for reviewing your stay at Platzl Hotel. We are delighted to know that had an enjoyable experience in Munich and with us. We hope that you decide to return for a second time. Best regardsHeiko Buchta - general manager

Dear Brian,Thank you for your great rating! It is a pleasure to know that you enjoyed your time at the Platzl Hotel. We look forward to welcoming you again. Best regardsHeiko Buchta - general manager

Dear Johan Christian,thank you very much indeed for your 5/5 review. We are pleased to know that you enjoyed the Platzl Hotel and our strategic location in the heart of Munich. We look forward to your return. Best regardsHeiko Buchta - general manager

Dear Andre,thank you for reviewing your stay. Our strategic location in the heart of Munich is indeed connected to a certain level of activity which we cannot influence. We regret to read that we did not meet your expectations in that aspect. For light sleepers we recommend our Superior Double Rooms facing the courtyard which provide more silence at night. Best regardsHeiko Buchta - general manager