Overnatningsstedets facade – aften/nat

Anmeldelser af Hotel Faubourg Montreal

3 out of 5
Hotel Faubourg Montreal
155 Rene Levesque Boulevard East, Montreal, QC

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 1416 af i alt 3461 anmeldelser" "
Bedømmelse på 8 − Udmærket. 1211 af i alt 3461 anmeldelser" "
Bedømmelse på 6 − Okay. 476 af i alt 3461 anmeldelser" "
Bedømmelse på 4 − Dårligt. 201 af i alt 3461 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 157 af i alt 3461 anmeldelser" "

8,0/10

Rengøring

8,4/10

Service og personale

7,8/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Pia Susan

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Fantastik beliggenhed, super godt til prisen.
Meget centralt beliggende. Meget rent. Virkelig god morgenmad, stort udvalg. Der blev fyldt op meget hurtigt samt renholdt. Et virkelig godt hotel til prisen.
Overnattede 3 nætter i august 2023
Svar fra Adam Arab den 17. aug. 2023
Hej, tak for din feedback vedrørende dit ophold hos os, vi er meget glade for at se, at du havde en god oplevelse. Hav en god dag og håber at se dig snart igen.

8/10 Udmærket

Kim

Rejste med familie
Synes godt om: Værelsets komfort
Fin beliggenhef
Fin beliggenhed med gåafstand til vandet, old town og Mount Royal. Ok morgenmad. Rigtig god service og dejligt med fri kaffe og te hele dagen i morgenmadslokalet, sim man kan benytte hele dagen
Overnattede 2 nætter i juli 2022
Svar fra Roberto den 1. sep. 2022
hejMange tak for dine kommentarer, vi håber, at du nød seværdighederne i Montreal og vi sætter pris på dine venlige ord. Vi håber at se dig meget snart.Med venlig hilsen

6/10 Okay

Jesper

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Room for improvement
Overnattede 2 nætter i april 2022
Svar fra HFM Team den 13. apr. 2022
Dear Jesper, Thank you for taking the time to provide feedback regarding our hotel. I am certainly disappointed that your expectations wasn't meet. All hotels from time to time need to upgrade their furnishings and ownership is in the process of addressing this issue. Looking forward to accommodate you. Best Regards,

6/10 Okay

Martin

Rejste med familie
Synes ikke om: Rengøring, værelsets komfort
Overnattede 2 nætter i oktober 2019
Svar fra Minh N. - FOM den 24. okt. 2019
Dear Martin, Thank you for your feedback.

8/10 Udmærket

Jean-Sébastien

Synes godt om: Overnatningsstedets tilstand og faciliteter
Bien
Overnattede 1 nat i maj 2024
Svar fra Adam Arab den 25. maj 2024
Thank you for your rating! We're pleased to hear that you had a positive experience. We hope to have the opportunity to welcome you back in the future!

2/10 Forfærdeligt

Ravleen

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Poor service
Overnattede 1 nat i maj 2024
Svar fra Jean-Jacques den 25. maj 2024
Dear guest, Thank you for sharing your recent stay with us, and I am sorry to hear that we were not able to meet your expectation for your last visit. We hope to give our guests the best customer service but on occasions may fall short of our goal. Please accept our sincere apologies for any inconvenience you have experienced. Warm regards

8/10 Udmærket

J-C

Synes godt om: Faciliteter
Service impeccable, vraiment rien à dire. Par contre, l’établissement commence à se faire vieillissant. Les divans et tabourets sont fatigués et le secteur n’est pas rassurant, mais ce n’est pas la faute de l’hôtel! Somme toute, j’y retournerai quand même pour le service et le prix!
Overnattede 1 nat i maj 2024
Svar fra Jean-Jacques den 25. maj 2024
Merci beaucoup pour cette excellente note et pour votre commentaire!Nous sommes ravis que vous ayez apprécié le niveau de service offert par notre équipe! Des travaux de rénovation vont bientot démarrer pouir moderniser nos suites.Cordialement,

10/10 Fremragende

Ezekiel

Overnattede 1 nat i februar 2024
Svar fra Adam Arab den 26. maj 2024
Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience with us. We hope to have the pleasure of hosting you again in the future.

8/10 Udmærket

Salvacion, Calgary

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Customer service is excellent, breakfast is great. The carpet was not that good ( lots of stains 😟) otherwise it's great with the location .
Overnattede 3 nætter i maj 2024
Svar fra Adam Arab den 24. maj 2024
Thank you for your rating! We're pleased to hear that you had a positive experience. We hope to have the opportunity to welcome you back in the future!

10/10 Fremragende

Sunveen

Nice stay
Overnattede 1 nat i maj 2024
Svar fra Adam Arab den 24. maj 2024
Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience with us. We hope to have the pleasure of hosting you again in the future.

10/10 Fremragende

Jupiter

Synes godt om: Rengøring
Overnattede 1 nat i april 2024
Svar fra Adam Arab den 24. maj 2024
Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience with us. We hope to have the pleasure of hosting you again in the future.

4/10 Dårligt

Raquel

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
There were some bugs inside the room. Very old rooms
Overnattede 2 nætter i maj 2024
Svar fra Jean-Jacques den 22. maj 2024
Thank you sharing your recent stay with us.We are sorry to hear we couldn't meet your expectations during your last visit, please accept our sincere apologies.Warm regards

8/10 Udmærket

Precious

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Adam Arab den 24. maj 2024
Thank you for your rating! We're pleased to hear that you had a positive experience. We hope to have the opportunity to welcome you back in the future!

10/10 Fremragende

Hughton

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Will stay again. Good all around.
Overnattede 3 nætter i maj 2024
Svar fra Jean-Jacques den 22. maj 2024
Greetings from Hotel Faubourg Montreal!Thank you so much for your top rating!We are delighted you had a wonderful stay with us!Have a great day!

6/10 Okay

Victoria

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very dated property, musty, old decor, TV didn’t work in the main area and the area is not the greatest. Lots of homeless and folks asking for money etc..
Overnattede 1 nat i maj 2024
Svar fra Jean-Jacques den 22. maj 2024
Thank you for your review and for your rating.We are sorry to hear we couldn't meet your expectations during your last visit.Please accept our sincere apologies.Warm regards

4/10 Dårligt

Jana

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter
Reception delays
Overnattede 2 nætter i maj 2024
Svar fra Jean-Jacques den 21. maj 2024
Thank you for sharing your recent stay with us.We are sorry to hear you had an issue with our front desk.Please do not hesitate to contact us and give us more explanations.Warm regards

10/10 Fremragende

Debora

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Liked the easy access to sightseeing places.
Overnattede 1 nat i maj 2024
Svar fra Jean-Jacques den 22. maj 2024
Thank you so much for your top rating and nice review!We are delighted you enjoyed the location of the hotel.Have a great day!

8/10 Udmærket

Fei

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
location is great
Overnattede 2 nætter i maj 2024
Svar fra Adam Arab den 24. maj 2024
Thank you for your rating! We're pleased to hear that you had a positive experience. We hope to have the opportunity to welcome you back in the future!

8/10 Udmærket

Mary Ann

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable beds
Overnattede 1 nat i maj 2024
Svar fra Jean-Jacques den 21. maj 2024
Thank you so much for your very good rating!It's a pleasure to hear you enjoyed the comfort of our beds.Have a great day!

8/10 Udmærket

Anusha

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel room seems to be small compared to what appears on gallery in expedia(quite surprising mainly because of higher expectations). Breakfast was amazing, delicious and plenty of options. Cleanliness was great! Cons are there’s no hand wash or sanitizer in the room, there was no floor mat beside bathtub in washroom which is safety concern and gross; Hard to find parking- it is otherside of hotel underground but if it has mentioned in Expedia that would have been great. Anyway overall my stay seems good.
Overnattede 2 nætter i maj 2024
Svar fra Jean-Jacques den 21. maj 2024
Thank you so much for your very good rating and nice review!We are delighted you had a pleasant stay with us.Have a great day!

8/10 Udmærket

Urvish

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Good
Overnattede 2 nætter i maj 2024
Svar fra Jean-Jacques den 20. maj 2024
Thank you so much for your good rating!We are delighted you had a pleasant stay with us!Have a great day!

10/10 Fremragende

Ariel, Toronto

Synes godt om: Rengøring
Xxx
Overnattede 4 nætter i maj 2024
Svar fra Jean-Jacques den 20. maj 2024
Thank you so much for your top rating!We are delighted you had a wonderful stay with us!Have a great day!

2/10 Forfærdeligt

Mayunk

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Our bathroom was not clean. We did not get hot water while showering. We reported the hot water situation to the hotel and they chose not to compensate us. In addition, someone got stabbed outside of the hotel. My wife was scared.
Overnattede 1 nat i maj 2024
Svar fra Jean-Jacques den 20. maj 2024
Dear guest, Thank you for sharing your recent stay with us, and I am sorry to hear that we were not able to meet your expectation for your last visit. We hope to give our guests the best customer service but on occasions may fall short of our goal. Please accept our sincere apologies for any inconvenience you have experienced.Warm regards

10/10 Fremragende

Dan

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was extremely nice and helpful! The breakfast was really nice! The location was ideal, close to old Montreal, downtown and China town.
Overnattede 1 nat i maj 2024
Svar fra Jean-Jacques den 19. maj 2024
Greetings from Hotel Faubourg Montreal!Thank you so much for your top rating and very nice review!We are delighted you enjoy the service provided by our team, our breakfast menu and location of the hotel!We can't wait to welcome you again!Have a great day!

8/10 Udmærket

Nadhir

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I don’t know when can i get my deposit! But the hotel was nice
Overnattede 3 nætter i maj 2024
Svar fra Jean-Jacques den 19. maj 2024
Hi,Thank you for your review and very good rating!Security deposit is released 2 to 10 business days after check-out.Have a great day!

10/10 Fremragende

steven

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The young lady who helped us check in was so helpful. She gave us a map and showed us a number of places to go for sightseeing and for food. The room was huge with an extra sitting room and kitchen. Shower was awesome with plenty of hot water. Breakfast was nothing special, but even the pickiest eater should be able to find something to tide them over. My only criticism is how tightfisted they are with the coffee pods. Some people can't wait till 6:30 to go to the breakfast area to get their fix and even then it's much more convenient to just make it in the room. Had to beg for extra pods, sometimes to no avail.
Overnattede 3 nætter i maj 2024
Svar fra Adam Arab den 17. maj 2024
Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience with us. We hope to have the pleasure of hosting you again in the future.

8/10 Udmærket

Steve

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Free breakfast was good. Hotel is located within walking distance of most of what we wanted to see. The room was nice. The carpets are old and need to be replaced but other than that the room was good.
Overnattede 4 nætter i maj 2024
Svar fra Adam Arab den 17. maj 2024
Thank you for your rating! We're glad to hear that you had a positive experience overall. We appreciate your feedback and hope to welcome you back soon!

8/10 Udmærket

Maureen

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is in a reasonable location for getting around and very convenient for getting the bus to and from the airport. Hotel security is good. The hotel itself is in need of some refurbishment and the surrounding area is dirty and the pavements in places are quite dangerous. But we did find Montreal as a whole quite uncared for.
Overnattede 4 nætter i maj 2024
Svar fra Jean-Jacques den 20. maj 2024
Thank you for your very good rating and for your review.It's a pleasure to hear you enjoyed the location of the hotel.Have a great day!

8/10 Udmærket

Jessie

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and comfortable for the price. My only thing was when you arrive there's nowhere to park but reception directs you to parking area right away
Overnattede 1 nat i maj 2024
Svar fra Adam Arab den 16. maj 2024
Thank you for your rating. We appreciate your feedback and are glad to hear that you had an overall positive experience. We look forward to welcoming you back in the future!

10/10 Fremragende

Josette Rosine Aniwuvi

Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Cool
Overnattede 2 nætter i maj 2024
Svar fra Adam Arab den 16. maj 2024
Thank you so much for your top rating and for your review! Have a great day!

10/10 Fremragende

Mikki

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Jean-Jacques den 15. maj 2024
Greetings from Hotel Faubourg Montreal!Thank you so much for your top rating!We are delighted you had a wonderful stay with us!Have a great day!

10/10 Fremragende

Eric

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
accueil et bien être
Overnattede 1 nat i maj 2024
Svar fra Adam Arab den 13. maj 2024
Thank you very much for your perfect rating! We're delighted to hear that you had such a wonderful experience during your stay with us. we can't wait to welcome you back for another outstanding stay in the future!

8/10 Udmærket

roger

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Bien situé pour le chum
Overnattede 2 nætter i maj 2024
Svar fra Adam Arab den 13. maj 2024
Thank you very much for your perfect rating! We're delighted to hear that you had such a wonderful experience during your stay with us. we can't wait to welcome you back for another outstanding stay in the future!

10/10 Fremragende

Claire

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Rien
Overnattede 1 nat i maj 2024
Svar fra Karine HADDADI den 13. maj 2024
Thank you for your feedback

8/10 Udmærket

William

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Nous avons été satisfait de notre séjour, le déjeuner étais super bon!
Overnattede 1 nat i maj 2024
Svar fra Karine HADDADI den 13. maj 2024
Thank you for your feedback

8/10 Udmærket

Roger

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Average
Overnattede 1 nat i maj 2024
Svar fra Karine HADDADI den 13. maj 2024
Thank you for your feedback

10/10 Fremragende

Diane

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Jean-Jacques den 12. maj 2024
Greetings from Hotel Faubourg Montreal!Thank you so much for your top rating!We are delighted you had a wonderful stay with us!Have a great day!

10/10 Fremragende

Renelle

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great place !! Close to where we were going and very clean!!
Overnattede 1 nat i maj 2024
Svar fra Jean-Jacques den 11. maj 2024
Greetings from Hotel Faubourg Montreal!Thank you so much for your top rating!We are delighted you had a wonderful stay with us and you enjoyed the location of the hotel!Have a great day!

6/10 Okay

Joanna Mary

A little expensive but it's clean
Overnattede 1 nat i maj 2024
Svar fra Jean-Jacques den 11. maj 2024
Thank you for your review and for your rating!We are delighted you enjoyed the cleanliness of our suites!Have a great day!

4/10 Dårligt

Ahmed

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
We recently stayed at the hotel and had a mixed experience. Upon arrival, we were given a different room than the one we booked on Expedia, without notification. When we inquired about the discrepancy, we were told it was an "upgrade." However, the room had its drawbacks. While the carpet appeared unclean, the sofa had noticeable stains with an unpleasant odor, which we highly suspected might be urine. After bringing it to the staff's attention, they replaced the sofa, but the cause of the smell remained unclear. The bedroom was poorly lit, which added to our overall dissatisfaction. Unfortunately, we found the room to be unclean and not worth the price we paid. On a positive note, the reception staff were extremely welcoming and friendly, which was a redeeming aspect of our stay.
Overnattede 4 nætter i maj 2024
Svar fra Jean-Jacques den 11. maj 2024
Thank you for sharing your recent stay with us!I'm sorry to hear we couldn't meet your expectations during your last visit. We confirm you received a free upgrade from a studio to a suite with balcony. As you only came the last of your stay at reception to inform us about the smell, we unfortunately couldn't find a better solution for you and we sincerely apologize.Thank you for noticing you enjoyed the service provided by our team in spite of the issue, it's really appreciated. We hope to welcome you agai in better conditions.Have a great day!

10/10 Fremragende

Mariem

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Jean-Jacques den 11. maj 2024
Greetings from Hotel Faubourg Montreal!Thank you so much for your top rating!We are delighted you had a wonderful stay with us!Have a great day!

10/10 Fremragende

Montpetit

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Rapidité au comptoir d’accueil, courtoisie du personnel, sécurité, déjeuner compris avec bon choix de produits, stationnement en sous-sol, qualité-prix appréciable.
Overnattede 1 nat i maj 2024
Svar fra Karine HADDADI den 10. maj 2024
Bonjour Montpetit, Nous sommes très heureux de savoir que votre séjour a été à la hauteur de vos espérances. Nous esperons vous recevoir de nouveau prochaine,ent.

8/10 Udmærket

Jacques Jean

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
On a pas été chanceux. Il y avait une fuite de la toilette et on ne pouvais pas changer de chambre car tout était complet et en plus l assemceur pour le garage était en réparation. On a du voyager nos bagages. On nous a fait cadeau du prix du garage pour 3 jour
Overnattede 3 nætter i maj 2024
Svar fra Karine HADDADI den 10. maj 2024
Bonjour Jacques Jean, Merci pour votre message, nous sommes navrés pour les désagréments auxquels vous avez été confronté durant votre séjour. Nous espérons vous recevoir de nouveau prochainement.

8/10 Udmærket

Daniel

Ret hopital chum idéal lorsqu on a traitement
Overnattede 2 nætter i maj 2024
Svar fra Jean-Jacques den 8. maj 2024
Merci beaucoup pour votre excellente note et pour votre commentaire!Nous sommes ravis que le séjour se soit bien passé!Bien cordialement,

10/10 Fremragende

Melanie

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024
Svar fra Karine HADDADI den 10. maj 2024
Bonjour Mélanie, merci pour la note accordée, Au plaisir de vous recevoir de nouveau prochainement

8/10 Udmærket

Ernest

Rejste med familie
Synes godt om: Rengøring, faciliteter
The staff were great and the location is good over all great deal for the price
Overnattede 3 nætter i april 2024
Svar fra Jean-Jacques den 8. maj 2024
Thank you for sharing your recent stay with us!We are glad to hear you enjoyed the service provided by our team and location of the hotel!Have a great day!

10/10 Fremragende

Lisa

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The suite was surprisingly large which was really nice.The sofa bed was comfortable.
Overnattede 1 nat i maj 2024
Svar fra Jean-Jacques den 8. maj 2024
Thank you so much for your top rating and for your review!We are delighted you enjoyed the size and comfort of our suites!Have a great day!

10/10 Fremragende

vanina

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Parfait pour une nuit. Proche du quartier des spectacles
Overnattede 1 nat i maj 2024
Svar fra Jean-Jacques den 8. maj 2024
Merci pour votre commentaire et la note maximale!C'est un plaisir de lire que vous avez apprécié la situation de l'hotel! Au plaisir de vous recevoir a nouveau!

10/10 Fremragende

Bill

Rejste med familie
Synes godt om: Rengøring, faciliteter
Our housekeeper Beatrice was amazing, she did a super job cleaning the room. Furniture was a little dated but we had an excellent experience overall.
Overnattede 5 nætter i april 2024
Svar fra Jean-Jacques den 8. maj 2024
Greetings From Hotel Faubourg Montreal!Thank you so much for your top rating and so nice review!Be sure we will forward your compliments to Beatrice!Have a great day!

10/10 Fremragende

Renald

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We had a appartment for the price of a room.
Overnattede 1 nat i maj 2024
Svar fra Jean-Jacques den 7. maj 2024
Greetings from Hotel Faubourg Montreal!Thank you so much for your top rating and for your review!We are delighted you had a wonderful stay with us!Have a great day!