En privat strand, strandhytter (tillægsgebyr), liggestole
Tjek tilgængelighed

Anmeldelser af Hôtel Hermitage Monte-Carlo

5 out of 5
Hôtel Hermitage Monte-Carlo
Square Beaumarchais, Monaco

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 389 af i alt 504 anmeldelser" "
Bedømmelse på 8 − Udmærket. 68 af i alt 504 anmeldelser" "
Bedømmelse på 6 − Okay. 31 af i alt 504 anmeldelser" "
Bedømmelse på 4 − Dårligt. 7 af i alt 504 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 9 af i alt 504 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,4/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

6/10 Okay

Rasmus

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Overnattede 3 nætter i oktober 2021
Svar fra Duty Manager den 12. nov. 2021
Cher client, Nous vous remercions d'avoir noté l'Hôtel Hermitage Monte-Carlo suite à votre séjour dans notre établissement. Nous vous souhaitons une agréable journée. Très cordialement, Joël Ricard

10/10 Fremragende

Alessandra

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Luksus på højt plan.
Det var et uovertruffen luksus hotel. Alt fra start til slut var en fantastisk oplevelse.
Overnattede 3 nætter i september 2021
Svar fra Duty Manager den 15. sep. 2021
Dear Madam, We would like to thank you for posting such a heartwarming comment regarding your last stay in Hotel Hermitage Monte-Carlo. It was a great pleasure to have you with us. We are thrilled to read that all of the services provided during your stay exceeded your expectations, especially thanks to the job of our dedicated service team. We are delighted to read that you had such a very positive guest experience. We hope to have the pleasure of welcoming you back in a near future remain, Sincerely yours, Joël Ricard

8/10 Udmærket

Steen, Danmark

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Et dejlige behagelig ophold. Godt hotel, God beliggende hed Venlig personale.
Overnattede 6 nætter i september 2020
Svar fra Duty Manager den 18. sep. 2020
Dear Monsieur Steen, We would like to thank you for taking the time to give us a comment about your recent stay in Hôtel Hermitage Monte-Carlo. The guest satisfaction is our priority and we are glad that everything went well for you during your time in the Principality of Monaco. We hope to have the pleasure of welcoming you back in our establishment very soon. Best Regards, Joël Ricard

10/10 Fremragende

Kristian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best place in Monaco City.
Very nice stay, will defently be back. Kind staff, top place and service.
Overnattede 1 nat i juli 2019

8/10 Udmærket

Per Rolighed

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i december 2018

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i marts 2018

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
slet ikke byudsigt
Det var faktisk ikke så meget byudsigt over det værelse vi havde,men tværtimod over et gammel hospital de burde have givet os et bedere værelse med bedre udsigt ,Da det var ikke høj sæson og faktisk rigtigt mange værelse var tomme mens vi boede der
Overnattede 4 nætter i december 2017

8/10 Udmærket

Jeppe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
First class hotel and service. Room 4.5 star
Fantastisk ophold hvor alt var næsten perfekt.

10/10 Fremragende

carsten, Copenhagen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt ophold
Fantastisk hotel - lever op til sit ry som blandt verdens bedste

10/10 Fremragende

Henrik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Rana

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 1 nat i maj 2024
Svar fra Comment den 24. maj 2024
Dear Guest, We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time in the Principality of Monaco.We hope to have the pleasure of welcoming you back in our establishment very soon.Best Regards,Julien RichardDuty Manager

10/10 Fremragende

Curt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i april 2024
Svar fra Comment den 14. maj 2024
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Julien RichardDuty Manager

10/10 Fremragende

Daniel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Personnel fort sympathique et accueillant! Je conseille fortement.
Overnattede 2 nætter i april 2024
Svar fra Merci den 30. apr. 2024
Cher Client,Nous vous remercions d'avoir pris le temps d'écrire un avis sur l'Hôtel Hermitage Monte-Carlo ainsi que pour la confiance que vous nous avez accordée. Sachez que la satisfaction de notre clientèle est notre priorité et sommes ravis de lire que notre établissement ait su répondre à vos attentes. En espérant avoir le plaisir de vous accueillir une prochaine fois parmi nous. Très cordialement,Julien RichardAttaché de Direction

10/10 Fremragende

Serma

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful service and beautiful place
Overnattede 1 nat i marts 2024
Svar fra Comment den 28. mar. 2024
Dear Guest, First of all, we would like to thank you for choosing to stay at Hotel Hermitage Monte-Carlo and for taking the time to complete our guest satisfaction survey. We greatly appreciate your comments regarding your stay at Hotel Hermitage. It is always a pleasure to receive positive feedback, as it helps us achieve our goal of continuous improvement of guest services. We will share your comments with our team, whom we are certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, our hotel continuously strives to meet guest needs and expectations.Thank you again for sharing your experience with us. We look forward to welcoming you very soon again.Kindest regards,Julien richardDuty Manager

10/10 Fremragende

Mahra, LAGUNA NIGUEL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Comment den 28. mar. 2024
Dear Guest, We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time in the Principality of Monaco.We hope to have the pleasure of welcoming you back in our establishment very soon.Best Regards,Julien RichardDuty Manager

10/10 Fremragende

Oliver

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very nice hotel i recommend this
Overnattede 3 nætter i februar 2024
Svar fra C.Vialle den 7. mar. 2024
Dear Mr. Oliver, We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time in the Principality of Monaco.We hope to have the pleasure of welcoming you back in our establishment very soon.Best Regards,Charlotte VialleDuty Manager

10/10 Fremragende

Linda, Bettendorf

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property and excellent staff and amenities
Overnattede 2 nætter i marts 2024
Svar fra Merci den 3. mar. 2024
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Julien RichardDuty Manager

10/10 Fremragende

Leigh, Corte Madera

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very elegant hotel with wonderful service. We went off season so many of the restaurants weren't open, but we liked to have a bite on the sundeck near the pool area. It is in a central location and overall was a very memorable weekend for my daughter and I.
Overnattede 2 nætter i februar 2024
Svar fra Duty Manager den 29. feb. 2024
Dear Guest,We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Your feedback is very important to us and guest satisfaction is our priority ; we are glad that everything went well for you during your time in Monte-Carlo, also that you were pleased with the service received from our staff and enjoyed our hotel.Once again, thank you very much for sharing your experience with us. We do hope to have the pleasure of welcoming you back in the near furture.Best regardsDima Hobeika

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The best service and location
Amazing hotel, location, and service. The best of the best.
Overnattede 6 nætter i februar 2024
Svar fra Comment den 25. feb. 2024
Dear Guest, We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time in the Principality of Monaco.We hope to have the pleasure of welcoming you back in our establishment very soon.Best Regards,Julien RichardDuty Manager

10/10 Fremragende

Yulia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Duty Manager den 15. mar. 2024
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Dima Hobeika

10/10 Fremragende

Thania

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Merci den 20. feb. 2024
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Julien RichardDuty Manager

10/10 Fremragende

Sargun

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amazing Property and Hospitality
Overnattede 2 nætter i februar 2024
Svar fra Duty Manager den 18. feb. 2024
Chers Clients,Nous vous remercions de nous avoir fait part de votre appréciation concernant l'Hôtel Hermitage Monte-Carlo. Nous espérons avoir le plaisir de vous accueillir une nouvelle fois très prochainement.Sincèrement,Dima Hobeika

10/10 Fremragende

Santos

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Great
Overnattede 3 nætter i januar 2024
Svar fra Comment den 31. jan. 2024
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Julien RichardDuty Manager

6/10 Okay

Rainer

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice location, and a prestigious time-honored hotel. The historic splendor is a bit fading, though. What is slightly substandard is the bathroom amenities. The only more serious disappointment was the quality of the breakfast buffet - fairly mediocre. On the positive side, the personnel was, without exception, top.
Overnattede 1 nat i januar 2024
Svar fra Comment den 27. jan. 2024
Dear Guest,Thank you for taking the time to write a review about the Hôtel Hermitage Monte-Carlo. Guest satisfaction is a priority and we are delighted to learn that you enjoyed your stay in the Principality of Monaco.We have also noted your comments about our establishment and know that renovation work will be underway at the end of the year to restore the splendor of our establishment.We would also be delighted to have your recommendations on the breakfast buffet.We will follow up to continue to improve and deliver a nice quality of service for your next stay. We remain at your entire disposal for any additional requests for information.Best regard,Julien RichardDuty Manager

8/10 Udmærket

Carlos

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Duty Manager den 25. jan. 2024
Chers Clients,Nous vous remercions de nous avoir fait part de votre appréciation concernant l'Hôtel Hermitage Monte-Carlo. Nous espérons avoir le plaisir de vous accueillir une nouvelle fois très prochainement.Sincèrement, Dima Hobeika

8/10 Udmærket

eric

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
personnel irréprochable, hotel magnifique mais chambre très vieillissantes dommage
Overnattede 1 nat i januar 2024
Svar fra Merci den 18. jan. 2024
Bonsoir Monsieur,Nous vous remercions d'avoir pris le temps d'écrire un avis sur l'Hôtel Hermitage Monte-Carlo. La satisfaction de notre clientèle est une priorité et nous sommes ravis d'apprendre que vous avez apprécié votre séjour en principauté de Monaco.Nous avons également bien noté vos remarques concernant l'age de nos chambres. Sachez que des travaux de réflexion dans son intégralité sont prévu d'ici la fin de l'année pour redonner de la splendeur dans notre établissement. Nous restons à votre entière disposition pour toute demande complémentaire d'information.Très cordialement,Julien RichardAttaché de Direction

10/10 Fremragende

Satoshi

Overnattede 1 nat i december 2023
Svar fra Duty Manager den 30. dec. 2023
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Dima Hobeika

10/10 Fremragende

Amelia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect, faultless.
Overnattede 1 nat i oktober 2023
Svar fra Duty Manager den 5. nov. 2023
Dear Guest,We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time in the Principality of Monaco.We hope to have the pleasure of welcoming you back in our establishment very soon.Best Regards,Dima Hobeika

10/10 Fremragende

Maria

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property deserves a 5 . Exceptional property, service and staff. Will definitely return and recommend to everyone!
Overnattede 5 nætter i oktober 2023
Svar fra Duty Manager den 29. okt. 2023
Dear Guest,We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.We are thrilled to read that all of the services provided during your stay exceeded your expectations.Such positive guest experience is the best reward our passionate and motivated teams could get ! We hope to have the pleasure of welcoming you back in a near future remain. Kindest regardsDima Hobeika

10/10 Fremragende

Timothy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
World class property in the heart of Monaco!! Top ten experience on 40 years of travel.
Overnattede 1 nat i oktober 2023
Svar fra Duty Manager den 27. okt. 2023
Dear Guest,We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Your feedback is very important to us and guest satisfaction is our priority ; we are glad that everything went well for you during your time in Monte-Carlo, also that you were pleased with the service received from our staff and enjoyed our hotel.Once again, thank you very much for sharing your experience with us. We do hope to have the pleasure of welcoming you back in the near furture.Best regardsDima Hobeika

10/10 Fremragende

Paramvir

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service and location
Overnattede 2 nætter i oktober 2023
Svar fra Duty Manager den 27. okt. 2023
Deaar Guest,We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time in the Principality of Monaco.We hope to have the pleasure of welcoming you back in our establishment very soon.Best Regards,Dima Hobeika

10/10 Fremragende

debra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Gorgeous hotel with views
I enjoyed my stay. The hotel was beautiful. My room had a view of the harbor from both balconies. I want to thank Marcel at the front desk for giving me a tour of the property when I checked in. The restaurant Pavyllion was amazing. The only improvement that can be made is the bathrooms need a little renovation/upgrade. Housekeeping was the best, discreet and quiet. No commotion in the hallway, which is excellent.
Overnattede 2 nætter i oktober 2023
Svar fra Duty Manager den 27. okt. 2023
Dear Guest, we would like to thank you very much for choosing to stay at Hotel Hermitage Monte-Carlo and taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.We are thrilled to read that the services our teams provided exceeded your expectations and that you had such a positive guest experience. We are very proud to have a passionate and motivated teams ; all engaged and dedicated for the full satisfaction of our guests.We of course noted the remark on the renovation, and we are happy to share that these projects are well in the pipeline.Thank you again for sharing your experience with us. We look forward to welcoming you very soon again.Kindest regards,Dima Hobeika

10/10 Fremragende

Antonios

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great experience
Overnattede 4 nætter i oktober 2023
Svar fra Duty Manager den 28. okt. 2023
Dear Guest,We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time in the Principality of Monaco.We hope to have the pleasure of welcoming you back in our establishment very soon.Best Regards,Dima Hobeika

10/10 Fremragende

shane

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic
Overnattede 2 nætter i oktober 2023
Svar fra Merci den 26. okt. 2023
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Julien RichardDuty Manager

10/10 Fremragende

Syed, Highland

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place and location
Overnattede 2 nætter i oktober 2023
Svar fra Merci den 26. okt. 2023
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Julien RichardDuty Manager

10/10 Fremragende

Salima

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Thank you Boujemaa
Overnattede 4 nætter i oktober 2023
Svar fra Merci den 16. okt. 2023
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Julien RichardDuty Manager

10/10 Fremragende

Lianella

Overnattede 2 nætter i september 2023
Svar fra Duty Manager den 23. okt. 2023
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Dima Hobeika

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Opulence and Comfort in Monte Carlo
We weren't sure where to stay in Monaco as we had never been to the area, but after looking into options and reading the great reviews we opted for Hotel Hermitage. We could not have been more pleased. The hotel is absolutely stunning - with its breathtaking architecture and opulent decor. Our room was spacious, comfortable, elegant, and remarkably quiet. The bathroom was beautiful, clean, and well-appointed. The lovely patio was a wonderful place to relax on chaise lounges. The location is perfect as we were steps away from the famous Monte Carlo casino, tons of shopping and eating options, and the beautiful marina with all of the yachts. I used the spa, which was quite busy but beautiful and modern. We also ate at the Michelin-starred restaurant Pavyllon and had one of the best meals we have had in recent years with perhaps the best views we have ever had at a restaurant. I highly recommend the hotel!
Overnattede 3 nætter i september 2023
Svar fra Merci den 20. sep. 2023
Dear Guest, First of all, we would like to thank you for choosing to stay at Hotel Hermitage Monte-Carlo and for taking the time to complete our guest satisfaction survey. We greatly appreciate your comments regarding your stay at Hotel Hermitage. It is always a pleasure to receive positive feedback, as it helps us achieve our goal of continuous improvement of guest services. We will share your comments with our team, whom we are certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, our hotel continuously strives to meet guest needs and expectations.Thank you again for sharing your experience with us. We look forward to welcoming you very soon again.Kindest regards,Julien RichardDuty Manager

10/10 Fremragende

Masaru

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023
Svar fra Duty Manager den 16. sep. 2023
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Dima Hobeika

10/10 Fremragende

Jeanette

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Incredible stay
Overnattede 1 nat i september 2023
Svar fra Merci den 15. sep. 2023
Dear Guest, We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time in the Principality of Monaco.We hope to have the pleasure of welcoming you back in our establishment very soon.Best Regards,Julien RichardDuty Manager

10/10 Fremragende

Kieran

Overnattede 2 nætter i september 2023
Svar fra Duty Manager den 5. okt. 2023
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Dima Hobeika

8/10 Udmærket

MEHMET

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I didn’t like due to a meeting Sunday morning Breakfast was not available after 09.30 in the Breakfast Room.
Overnattede 4 nætter i september 2023
Svar fra Duty Manager den 12. sep. 2023
Dear Guest,We would like to thank you for taking the time to leave a comment about your stay in Hôtel Hermitage Monte-Carlo.We feel really sorry to read your disappointement regarding the breakfast timing change, due to the special events of RVS conferences taking place in all the Principality. Rest assured that guest satisfaction is our priority and your feedback is very important for us.Remaining at your disposal and looking forward to welcoming you soon again.Best Regards,Dima Hobeika

10/10 Fremragende

Giannina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023
Svar fra Merci den 6. sep. 2023
Cher Client,Nous vous remercions d'avoir pris le temps d'écrire un avis sur l'Hôtel Hermitage Monte-Carlo ainsi que pour la confiance que vous nous avez accordée. Sachez que la satisfaction de notre clientèle est notre priorité et sommes ravis de lire que notre établissement ait su répondre à vos attentes. En espérant avoir le plaisir de vous accueillir une prochaine fois parmi nous. Très cordialement,Julien RichardAttaché de Direction

6/10 Okay

may

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very helpful staff like Alicia at the front desk and a person with eyeglasses at the bell captain desk across from the registration desk (did not get the name). Both went above and beyond and all were polite. The front doormen were not always helpful when we asked for a cab or missed the shuttle- it wasn’t their problem. The room was nicely adorned and updated and was very clean. Cleaning staff were pleasant and meticulous. Breakfast in the room was not what was expected eg fruit platter consisted of a unripe big nectarine and a ripe kiwi, both whole on a bread plate! Overall a nice hotel, nice staff for the most part. A little conveyer belt feeling.
Overnattede 1 nat i august 2023
Svar fra Duty Manager den 1. sep. 2023
Dear Guest,We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Guest satisfaction is our priority and we are really sorry to read that some elements affected your experience during your stay at the hotel. Please allow us to bring some additional information, concerning the taxi and shuttle services. Since they are not managed by our hotel, it is very difficult to control their schedule and services. We are of course as concerned as you may be about that point.In regards to the breakfast in-room, please rest assured that we will raised the same with the concerned department in order to prevent furture occurence.Again, thank you for sharing your experience with us. We value our guest comments as they help us improve and always deliver a service of excellence.Despite your disappointment, we do hope to have the pleasure to welcome you again to the Hotel Hermitage Monte-Carlo and offer a service that will exceed your expectations !Best regardsDima Hobeika

10/10 Fremragende

GEORGIOS

Overnattede 2 nætter i august 2023
Svar fra Duty Manager den 31. aug. 2023
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Dima Hobeika

10/10 Fremragende

Carlos

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Duty Manager den 14. aug. 2023
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Dima Hobeika

10/10 Fremragende

Peter

Overnattede 3 nætter i juli 2023
Svar fra Duty Manager den 11. aug. 2023
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Dima Hobeika

10/10 Fremragende

keisuke

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i juli 2023
Svar fra Merci den 22. jul. 2023
Dear guest, We would like to thank you for posting such a heartwarming comment regarding your last stay in Hotel Hermitage Monte-Carlo. It was a great pleasure to have you with us.We hope to have the pleasure of welcoming you back in a near future remain,Sincerely yours, Julien RichardDuty Manager

10/10 Fremragende

Kevin

Overnattede 2 nætter i juli 2023
Svar fra Merci den 7. aug. 2023
Cher Client,Nous vous remercions de nous avoir fait part de votre appréciation concernant l'Hotel Hermitage Monte-Carlo. Nous espérons avoir le plaisir de vous accueillir une nouvelle fois très prochainement.Sincèrement, Julien RichardAttaché de Direction

10/10 Fremragende

KEISUKE

Overnattede 4 nætter i juli 2023
Svar fra Duty Manager den 5. aug. 2023
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Dima Hobeika