Presidential-suite (Duomo view) | Udsigt fra værelset

Anmeldelser af Uptown Palace

4 out of 5
Uptown Palace
Via Santa Sofia N.10, Milan, MI

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 538 af i alt 1006 anmeldelser" "
Bedømmelse på 8 − Udmærket. 304 af i alt 1006 anmeldelser" "
Bedømmelse på 6 − Okay. 81 af i alt 1006 anmeldelser" "
Bedømmelse på 4 − Dårligt. 34 af i alt 1006 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 49 af i alt 1006 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Malene

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Meget udrykning i området, men lækkert hotel
Vi havde booket værelse med to enkeltsenge, men fik en dobbelt. Fred være med det, det gjorde ikke noget, der var bare dobbeltdyne, så vi ringer ned og siger vi gerne vil have to enkelt, og de kommer ret hurtigt op med dem, dog uden at der er betræk på, det skal vi lige selv. De tilbyder os at bytte værelse dagen efter (vi ankommer meget sent) men det er ikke nødvendigt for os. Da vi kommer retur efter en dag med seværdigheder så har de redt op igen med dobbeltdyne, så vi skulle igen ringe ned og sige det fordi de havde efterladt dyner men ikke betrækkene. Lidt uheldigt, men det var også det eneste på service siden. Super søde og meget flinke. Hotellet ligger tæt på et hospital så meget udrykning kan høres og vinduerne er ikke så tætte, og vi boede selvfølgelig på den side af hotellet.
Overnattede 2 nætter i december 2023
Svar fra Alice Carnevali - Operation Manager den 13. jan. 2024
Dear Malene,Thank you for taking the time to convey your comments regarding your recent experience with us. I am happy that you found our front desk staff helpful. Let me take this opportunity to apologize for the inconveniences you have experience during your stay. Rest assured that these issues will be looked into. We appreciate your feedback as this is our best resource for improving guest services. Thank you for staying with us and we all hope to have an opportunity to serve you again.Sincerely,

10/10 Fremragende

Anders

Overnattede 2 nætter i august 2023
Svar fra Alice Carnevali - Operation Manager den 2. sep. 2023
Dear Anders, Thank you so much for staying at Uptown Palace and for your top score review. We look forward to welcome you back during your future trip to MilanoKindest Regards

10/10 Fremragende

Oliver Grodt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2023
Svar fra Alice Carnevali - Operation Manager den 18. aug. 2023
Dear Oliver, Thank you so much for your recent saty at Uptown Palace and for your top score feedbackWe look forward to welcome you backKindest Regards

10/10 Fremragende

Marlene Sand

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i marts 2023
Svar fra Alice Carnevali - Operation Manager den 11. apr. 2023
Dear Marlene, Thank you for staying ay Uptown Palace and for your top score review. We look forward to welcome you back during your future stay in MilanoKindest Regards

8/10 Udmærket

Benjamin N.

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fin oplevelse
God beliggenhed. Fremragende personale. Værelserne der vender ud mod vejen er desværre meget lidt lydisolerede. Det forstyrrer meget om aftenen/natten.
Overnattede 3 nætter i april 2023

8/10 Udmærket

Lasse

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2023
Svar fra Alice Carnevali - Operation Manager den 31. jan. 2023
Dear Lasse, Thank you so much for staying at Uptown Palace and for you positive feedbackWe look forward to welcome you backKindest Regards

8/10 Udmærket

Annemarie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dejligt ophold og god beliggenhed. Morgenmaden var kedelig.
Overnattede 3 nætter i november 2022

8/10 Udmærket

Camilla

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
God beliggenhed
Fin og rolig beliggenhed. De ansatte talte dårligt engelsk og forstod ofte ikke hvad man sagde. Oplevede at de foretrak italienske gæster. Hård madras og puder. Dårlig mad i restauranten.
Overnattede 6 nætter i april 2022
Svar fra Alice Carnevali - Operation Manager den 18. apr. 2022
Dear Camilla, Thank you for staying at Uptown Palace and for sharing your experience with us We are sorry that your stay did not satisfy your expectation. We will share your feedback with our staff in order to improve our services and standard We hope you could give us a second chance during your next trip to Milano Kindest Regards

8/10 Udmærket

Steen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great service - low on sustainability
Well situated , Nice friendly staff, breakfast above average , room a bit crammed, all towels are changed each day - a bit wasteful
Overnattede 5 nætter i april 2022
Svar fra Alice Carnevali - Operation Manager den 11. apr. 2022
Dear Steen, Thank you for recent stay at Uptown Palace and for your nice feedback. We are to read that you appreciate our services and cleanliness. We hope to welcome you back during your future trip to Milano Best Regards

10/10 Fremragende

lotte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice and friendly staff.
Great Hotel with a perfect location in the centrum of the city. The staff was very helpful and friendly. The breakfast was wonderful.
Overnattede 3 nætter i november 2021
Svar fra Alice Carnevali - Operation Manager den 1. dec. 2021
Dear lotte, Thank you for staying at Uptown Palace and for your great feedback. We hope to welcome you back Kindest Regards

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God placering
Lækker placering af hotel og fine værelser
Overnattede 2 nætter i juli 2021
Svar fra Alice Carnevali - Operation Manager den 2. aug. 2021
Dear Anonymous, Thank you for your wonderful feedback. Hope to see you soon! Best Regards

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Flot værelse og god morgenmad
Central beliggenhed. Stille omgivelser. Behagelig seng med tynd dobbeltdyne.
Overnattede 3 nætter i juli 2021
Svar fra Alice Carnevali - Operation Manager den 16. jul. 2021
Dear Anonymous, Thank you for staying with us and for your positive feedback We are very happy that you enjoyed your stay with us and appreciated our location and our services. We really hope to have the pleasure of welcoming you back soon! Kindest Regards

8/10 Udmærket

Bjorn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Decent hotel
Decent hotel but aging a bit. I think we had a premium room, which faced another building - to the sides if you stood by the window, there was a good view. Area not bad - but not exciting in any way. It’s one of the few areas in central Milan, where we didn’t do anything but sleep.
Overnattede 4 nætter i oktober 2020
Svar fra Alice Carnevali - Operation Manager den 12. okt. 2020
Dear Bjorn, Thank you for your feedback. We are glad to read that overall you enjoy your experience with us and we thank you for your suggestion. Looking forward to welcome you back at Uptown Palace Kindest Regards

8/10 Udmærket

Lotte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert design hotel
Super fint hotel med god service fra personalet. Der var lidt larm fra gaden tidligt om morgenen pga byggeri udenfor
Overnattede 1 nat i september 2020
Svar fra Alice Carnevali - Operation Manager den 21. sep. 2020
Dear Lotte, Thank you for choosing our beautiful hotel for your stay in Milano. We are glad to read you appreciate our hotels and our service. We hope to welcome you back! Kidest Regards

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rent og pænt med gode faciliteter. Lidt køligt om natten (-savnede min dyne). God morgenmad.
Overnattede 3 nætter i december 2019
Svar fra Alice Carnevali - Operation Manager den 27. dec. 2019
Dear Anonymous, Thank you for visiting Uptown Palace. We are happy to read you enjoy our rooms and services. We look forward to welcome you back at Uptown Palace! Best Regards

8/10 Udmærket

Gry

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God beliggenhed, høflig service, fint rent værelse. Dog queensize senge, selvom booking lød på kingsize. Fin udsigt og tæt på alting.
Overnattede 2 nætter i oktober 2019
Svar fra Alice Carnevali - Operation Manager den 4. nov. 2019
Dear Gry -, Thank you for visiting Uptown Palace! We are glad to read you enjoy your stay with us and you appreciate our location and service. We hope to welcome you back Best Regards

10/10 Fremragende

HUSSAIN

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The parking is near the property but it was not easy to get there
Overnattede 3 nætter i maj 2024
Svar fra Alice Carnevali - Operation Manager den 22. maj 2024
Dear Hussain, Thank you for your recent stay at Uptown Palace and for your feedbackWe look forward to welcome you back Kindest Regards

8/10 Udmærket

Morris

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel enjoyed our stay
Overnattede 1 nat i maj 2024
Svar fra Alice Carnevali - Operation Manager den 21. maj 2024
Dear Morris, Thank you so much for your kind words.We are really happy to read you enjoy your stay with us.Hope to welcome you back soon!Kindest Regards

10/10 Fremragende

Adriana

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved it!
Overnattede 2 nætter i maj 2024
Svar fra Alice Carnevali - Operation Manager den 16. maj 2024
Dear Adriana, Thank you so much your kind words. We appreciate you love our hotel.Looking forward to welcome you back during your future trip to MilanoKindest Regards

10/10 Fremragende

Tracey

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved it perfect location
Overnattede 3 nætter i april 2024
Svar fra Alice Carnevali - Operation Manager den 4. maj 2024
Dear Tracey, Thank you so much for your great feedback. Hope to welcome you back during your future trip to MilanoKindest Regards

4/10 Dårligt

JORGE A. FLORES

Synes godt om: Rengøring
Overnattede 2 nætter i april 2024
Svar fra Alice Carnevali - Operation Manager den 4. maj 2024
Dear Jorge A Flores,We are sorry to hear your stay was not up your satisfaction. Please feel free to reach out to us to provide us some feedback for us to improve your stay next time.Kindest Regards

10/10 Fremragende

Ron

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was attractive, well maintained, and the staff was amazing. From the front desk, to the bellman, the manager, and the breakfast host and staff, and housekeeping, I never had a more accommodating and helpful staff.
Overnattede 2 nætter i april 2024
Svar fra Alice Carnevali - Operation Manager den 23. maj 2024
Dear Ron, We are delighted you spent a wonderful time at Uptown Palace and for us, it has been a real pleasure to give you a perfect treat. Our team is always happy to receive such a great feedback.Looking forward to welcome you back during your future trip to MilanoKindest Regards

10/10 Fremragende

Neil

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location was great. Walkable to Duomo & other famous sites. Staff was very helpful & friendly. Room was spacious and very clean. Totally would recommend to everyone.
Overnattede 1 nat i april 2024
Svar fra Alice Carnevali - Operation Manager den 23. maj 2024
Dear Neil,Thank you very much for your nice review.We are very happy that you enjoyed your stay and appreciated the accommodation assigned.Your beautiful comment regarding our staff is the best compliment we can receive and we are pleased to relay it to the entire team!We are already looking forward to welcoming you back soon!Kindest Regards

8/10 Udmærket

David Nevill

Overnattede 3 nætter i april 2024
Svar fra Alice Carnevali - Operation Manager den 21. maj 2024
Dear David, Thank you so much for your recent stay at Uptown Palace and for your positive review. Looking forward to welcome you back Kindest Regards

10/10 Fremragende

Anabel

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Good service and room
Overnattede 2 nætter i april 2024
Svar fra Alice Carnevali - Operation Manager den 2. maj 2024
Dear Anabel, Thank you so much for your recent stay at Uptown Palace and for your feedback. We are really happy to read that you enjoy our room and service.We look forward to welcome you back during your future trip to MilanoKindest Regards

10/10 Fremragende

Carlos

Overnattede 2 nætter i april 2024
Svar fra Alice Carnevali - Operation Manager den 21. maj 2024
Dear Carlos, Thank you for your recent stay at Uptown Palace and for your positive feedbackWe look forward to welcome you back during your future trip to MilanoKindest Regards

10/10 Fremragende

Nigel

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel was spotlessly clean, lovely helpful staff, very comfortable rooms and located in an ideal position to walk to all the high spots of Milan. It is located equidistantly between the Duomo in the centre and the Navigli (canal district) where there is a huge number of restaurants. All in all, a great stay.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Neil

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location. Very clean & well kept. No complaints here.
Overnattede 2 nætter i april 2024
Svar fra Alice Carnevali - Operation Manager den 4. maj 2024
Dear Meil,We are delighted you spent a wonderful time at Uptown Palace and for us, it has been a real pleasure to give you a perfect treat. Our team is always happy to receive such a great feedback.Hope to welcome you back soon!Kindest Regards

10/10 Fremragende

Eva

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very comfortable room, a yummy breakfast, and incredibly friendly and helpful staff.
Overnattede 4 nætter i april 2024
Svar fra Alice Carnevali - Operation Manager den 15. apr. 2024
Dear Eva, Thank you for staying at Uptown Palace and for sharing your experience.It was good to read that you enjoyed breakfast and appreciate our friendly staff. We look forward to welcoming you back in the near future. Kindest Regards

10/10 Fremragende

ABDULRAHMAN

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel in a quite area, every popular location was walkable
Overnattede 7 nætter i april 2024
Svar fra Alice Carnevali - Operation Manager den 15. apr. 2024
Dear Abdulrahman,Thank you for your nice review.We are very happy that you enjoyed your stay with us and appreciated our location and our services.We really hope to have the pleasure of welcoming you back soon!Kindest Regards

10/10 Fremragende

Glen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Uptown Palace was quiet, comfortable and fairly convenient to transportation options. The staff were extremely helpful and very courteous. The breakfast was fresh and tasty with lots of options. We had a wonderful stay!
Overnattede 2 nætter i april 2024
Svar fra Alice Carnevali - Operation Manager den 15. apr. 2024
Dear Glen,Thank you for taking the time to share with us your valuable comments following your recent stay at Uptown Palace.We are pleased that you found the location convenient and you appreciate our breakfast buffet.We look forward to welcoming you back to the hotel in the near future.Kindest Regards

10/10 Fremragende

Alanna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Alice Carnevali - Operation Manager den 15. apr. 2024
Derar Alanna, Thank you for you recent stay at Uptown Palace and for your top score review. We look forward to welcome you back during your future trip to Milano Kindest Regards

10/10 Fremragende

Rafael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff, quiet street, very safe, and near Crocetta Metro Station, making it easy to move to almost everywhere in the city center
Overnattede 5 nætter i april 2024
Svar fra Alice Carnevali - Operation Manager den 13. apr. 2024
Dear Rafael, We are delighted you spent a wonderful time at Uptown Palace Hotel and for us, it has been a real pleasure to give you a perfect treat. Our team is always happy to receive such a great feedback.Hope to welcome you back soon!Kindest Regards

8/10 Udmærket

joey

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was nice and the staff was friendly. They made sure we had help taking our bags up to our room. The location is close to a metro which is a popular way to travel in milan but also walking distance from the Duomo cathedral and the high shops in the gallery. There is a near by Tram stop that can take you back from the shops which is nice and there a convenient store close by too. I enjoyed my stay and would recommend the hotel to fellow travelers
Overnattede 2 nætter i april 2024
Svar fra Alice Carnevali - Operation Manager den 13. apr. 2024
Dear joey,Thank you very much for your beautiful review.We are very happy that you enjoyed your stay with us and also honored to read such a positive feedback regarding our property and especially regarding our service, as we have always been focused on delivering the best customer service possible at all levels and in all departments.We are already looking forward to welcoming you back soon!Kindest Regards

10/10 Fremragende

Pedro

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was very clean and the staff was very kind
Overnattede 1 nat i april 2024
Svar fra Alice Carnevali - Operation Manager den 9. apr. 2024
Dear Pedro,Thank you for your nice review.We are very happy that you enjoyed your stay with us and appreciated our cleanliness.Your beautiful comment regarding our staff is the best compliment we can receive We really hope to have the pleasure of welcoming you back soon!Kindest Regards

8/10 Udmærket

Luka

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the location. I disliked the bathrooms, as they were not sufficiently cleaned (soap scum on the sink).
Overnattede 3 nætter i marts 2024
Svar fra Alice Carnevali - Operation Manager den 9. apr. 2024
Dear Luka, Thank you very much for your review.We are happy that you enjoyed your stay with us in the center of Milano.We thank you also for your feedback about our bathroom; since cleanliness is one our main priority we will share with our housekeeping department in order to improve our serviceHope to welcome you during your future trip to MilanoKindest Regards

10/10 Fremragende

Sara

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean. Great location
Overnattede 8 nætter i marts 2024
Svar fra Alice Carnevali - Operation Manager den 8. apr. 2024
Dear Sara, Thank you so much for your recent visit at Uptown Palace and for your great feedback. We are really happy to read that you appreciate our location and cleanlinessWe look forward to welcome you back during your future trip to MilanoKindest Regards

10/10 Fremragende

Jamie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel. Only 10 to 15 mins walk to Duomo. Friendly staff.
Overnattede 3 nætter i april 2024
Svar fra Alice Carnevali - Operation Manager den 8. apr. 2024
Dear Jamie, I am really delighted to read your comments and that you enjoy staying at the hotel in particular you find the team very friendly and the location central We look forward to welcoming you back at Uptown Palace soon. Thank YouKindest Regards

2/10 Forfærdeligt

Taina

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale
I requested a hotel upgrade, and the staff simply answered "NO" without explanation, followed by a snarky smile. He was very sarcastic and disrespectful in front of others. Not only that, but the air conditioning wasn't working, so we had to sleep with the window open to cool the room.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Luis, New York City

Overnattede 3 nætter i april 2024
Svar fra Alice Carnevali - Operation Manager den 2. maj 2024
Dear Luis, Thank you so much for your recent stay at Uptown Palace and for your feedbackLooking forward to welcome you back soonKindest Regards

8/10 Udmærket

Amelie, Grünberg

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i marts 2024
Svar fra Alice Carnevali - Operation Manager den 9. apr. 2024
Dear Amelie,Thank you for your stay at Uptown Palace and for yuor positive feedbackHope to welcome you back soonKindest Regards

10/10 Fremragende

Can

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Eine sehr schlichtes und schönes Hotel.
Overnattede 3 nætter i marts 2024
Svar fra Alice Carnevali - Operation Manager den 2. apr. 2024
Dear Can, Thank you so much for staying at Uptown Palace and for your positive feedbackWe hope to welcome you back during your future trip to MilanoKindest Regards

2/10 Forfærdeligt

Shuchi

Rejste med familie og småbørn
Very inconsiderate.
Overnattede 2 nætter i marts 2024
Svar fra Alice Carnevali - Operation Manager den 9. apr. 2024
Dear Shuchi,We are so sorry you were unable to stay with us. Unfortunately when you book via a third party, reservations may be non-amendable and non-refundable. Please do reach out to either us directly if you have any more questions regarding this or Expedia who can give you more information on their booking regulations. Hope we have the chance to welcome you in the near future,Kind Regards,Alice Carnevali

10/10 Fremragende

Alejandro, Madrid

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Personal muy amable
Overnattede 1 nat i marts 2024
Svar fra Alice Carnevali - Operation Manager den 9. apr. 2024
Dear Alejandro,We are delighted you spent a wonderful time at Uptown Palace and for us, it has been a real pleasure to give you a perfect treat. Our team is always happy to receive such a great feedback.Looking forward to welcome you back during your future trip to Milano

8/10 Udmærket

Yokoishi

Overnattede 3 nætter i marts 2024
Svar fra Alice Carnevali - Operation Manager den 15. apr. 2024
Dear Yokoishi, Thank you for your recent stay at Uptown Palace and for your positive feedback. We look forward to welcome you back during your future trip to MilanoKindest Regards

10/10 Fremragende

Armando Azael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente!
Overnattede 3 nætter i marts 2024
Svar fra Alice Carnevali - Operation Manager den 18. mar. 2024
Dear Armando Azael, Thank you for recent stay at Uptown Palace and for your super positive feedback. We look forward to welcome you during your future trip to MilanoKindest Regards

8/10 Udmærket

Hend

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I’m planning a long stay at this property in the summer so I wanted to check it out for a night. It’s a beautiful, newly renovated hotel. The rooms are lovely, the furniture and bathroom modern and clean. The rooms are a bit small but that’s the standard in Europe. The only downside was the shower - it felt slippery when I stood inside to shower. There was also a faint sewage smell in the hallway. I alerted the staff and they took care of it. If you manage to get a good price then I definitely recommend this hotel.
Overnattede 1 nat i marts 2024
Svar fra Alice Carnevali - Operation Manager den 18. mar. 2024
Dear Hend,Thank you very much for your beautiful review.We are very happy that you enjoyed your stay with us and also honored to read such a positive feedback regarding our property and especially regarding our service, as we have always been focused on delivering the best customer service possible at all levels and in all departments.Thank you also for your suggestions that are very important for us to improve our quality standard.We are already looking forward to welcoming you back soon!Kindest Regards

10/10 Fremragende

Ángeles

Overnattede 1 nat i marts 2024
Svar fra Alice Carnevali - Operation Manager den 9. apr. 2024
Dear Angeles, Thank you for your recent stay at Uptown Palce and for your top score feedback. We look forward to welcome you back during your future trip to MilanoKindest Regards

10/10 Fremragende

Letha Gale

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Every staff member was personal and very helpful !
Overnattede 7 nætter i marts 2024
Svar fra Alice Carnevali - Operation Manager den 12. mar. 2024
Dear Letha Gale,It’s a great pleasure to read your satisfaction about the services and attitude of the staff provided during your stay. We can’t thank you enough for your recommendation and look forward to your next trip in the near future.Kindest Regards

10/10 Fremragende

Eduardo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Alice Carnevali - Operation Manager den 27. mar. 2024
Dear EduardoThank you so much for your recent stay at Uptown Palace and for your top score review. We look forward to welcome you back during your future trip to MilanoKindest Regards