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Anmeldelser af Residence Inn by Marriott Midland

3 out of 5
Residence Inn by Marriott Midland
5509 Deauville Boulevard, Midland, TX

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 342 af i alt 556 anmeldelser" "
Bedømmelse på 8 − Udmærket. 134 af i alt 556 anmeldelser" "
Bedømmelse på 6 − Okay. 42 af i alt 556 anmeldelser" "
Bedømmelse på 4 − Dårligt. 19 af i alt 556 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 19 af i alt 556 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

8,6/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Rachel, Bakersfield

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Furniture was torn and worn down. My room had a smell so I had to use fresheners.
Overnattede 5 nætter i april 2024

10/10 Fremragende

Brittany

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location very clean if I had to nitpick the thing I would say is they had no meat options for breakfast other than that it is a phenomenal establishment Customers and customer service is above and beyond expectations
Overnattede 1 nat i marts 2024

10/10 Fremragende

Johanna

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff is friendly and helpful, making it a tranquil place for a quick stay.
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Sandy

Overnattede 1 nat i januar 2024

10/10 Fremragende

Susan

Rejste med familie
Great
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Mario

Overnattede 2 nætter i september 2023

10/10 Fremragende

Monique

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was so kind and accommodating with needing a late check out. Would definitely recommend staying here.
Overnattede 2 nætter i september 2023

8/10 Udmærket

Stacy

Synes godt om: Rengøring, service og personale
It was very close to the stadium which held our band competition but we never got new washcloths as housekeeping didn't come and the toilet ran all the time. Good place to stay if you are going to Astound Stadium.
Overnattede 2 nætter i september 2023

10/10 Fremragende

Jeannette

Overnattede 4 nætter i september 2023

2/10 Forfærdeligt

William

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Was charged a parking recapture fee. they did not disclose it up front . Another hidden gimmick to try to extort a few bucks. will not stay here again.
Overnattede 2 nætter i september 2023

8/10 Udmærket

Lance

Overnattede 1 nat i august 2023

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overall great
Everything was great except for Sunday morning breakfast. The person that was supposed to be there called in sick and it was about an hour and a half before breakfast was ready. Unfortunately we had to leave and had to go out to eat. Things happen.
Overnattede 2 nætter i august 2023

10/10 Fremragende

Andy

Overnattede 1 nat i juli 2023

8/10 Udmærket

Adriene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2023

8/10 Udmærket

Jose

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good place!
Overnattede 5 nætter i juni 2023

8/10 Udmærket

Eric, Alpine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Property was good. Rooms were great (great a/c) Breakfast coulda been better.
Overnattede 1 nat i juni 2023

10/10 Fremragende

Margaret

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My stay was very nice. Quiet, clean and comfortable.
Overnattede 2 nætter i juni 2023

10/10 Fremragende

Lori

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was friendly and helpful! Our room was spacious and clean. Laundry room was on our floor, which was a plus! Breakfast was good, everything was clean. Highly recommended!

4/10 Dårligt

Scott

Overnattede 1 nat i marts 2023

4/10 Dårligt

Scott

Synes godt om: Service og personale
Overnattede 1 nat i marts 2023

10/10 Fremragende

Dorothy, Marietta

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
The water in the shower wasn’t very hot.
Overnattede 1 nat i marts 2023
Svar fra Residence Inn General Manager den 22. mar. 2023
Dear Dorothy, We thank you for taking the time to provide your feedback regarding your recent stay. We would like to sincerely apologize for falling short of your and our own expectations. Rest assured that we have worked diligently to ensure that this issue is resolved. We hope to have another opportunity to serve you in the future when your travels bring you back to the area.

8/10 Udmærket

HEATHER

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2023
Svar fra Residence Inn General Manager den 22. mar. 2023
Dear Heather, We thank you for your feedback and appreciate you choosing us during your travels. We hope to see you again in the future!

8/10 Udmærket

Shirley

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet stay which to me is one of the most important things.
Overnattede 3 nætter i februar 2023
Svar fra Residence Inn General Manager den 22. mar. 2023
Dear Shirley, We thank you for providing your feedback. We are delighted to hear that you enjoyed a quiet experience. If your travels bring you back to the area, we hope to see you!

2/10 Forfærdeligt

Olivia Diane

Rejste med familie, Forretningsrejsende
Synes ikke om: Service og personale, faciliteter
There was no hot water in our room staff didnt care said we could shower in another room instead of giving us another room , fire alarm went off at 1am waking us up I really used to love staying here must have changed owners or staff
Overnattede 1 nat i februar 2023
Svar fra Residence Inn General Manager den 22. mar. 2023
Dear Olivia Diane, We thank you for providing us with the details of your recent experience. We have notified the appropriate leadership teams to ensure these issues do not occur again in the future. We hope to have another opportunity to serve you if your travels bring you to the area so that we may restore your confidence in the Residence Inn Midland.

10/10 Fremragende

Ellen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good place
Friendly staff, place was spotless, something that is very important to me. Breakfast was fine, what you would expect if you have stayed at other Residence Inns. I always have the plain Greek yogurt with nuts. My husband likes the bagels and cereal. There is a daily hot offering of eggs and sausage.
Overnattede 1 nat i februar 2023
Svar fra Residence Inn General Manager den 22. mar. 2023
Dear Ellen,We appreciate you taking the time to provide your feedback. We strive to provide our guests with a memorable experience and are delighted to hear that you enjoyed your stay. We hope to see you again soon!

10/10 Fremragende

Yurielis

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
👍
Overnattede 1 nat i oktober 2022
Svar fra General Manager den 14. dec. 2022
We thank you for your feedback and hope to see you again in the future!

6/10 Okay

Thomas

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Lack of Hot Water in the Morning.....
No hot water in the morning. I let the shower run for at least 10 minutes with no hot water......very disappointing. I normally rate a hotel based on a few small luxuries, and one of them is a good hot shower in the morning. On this point, this hotel failed miserably. Sorry......I will NOT be staying at this particular establishment again.
Overnattede 1 nat i september 2022
Svar fra General Manager den 11. okt. 2022
We appreciate you taking the time to provide your feedback regarding your recent stay. We strive to provide our guests with a memorable experience and are disappointed to hear that we have fallen short of your expectations. Rest assured we have shared your feedback with the appropriate department to ensure these issues are corrected going forward. We hope to have another opportunity to serve you in the future so that we may restore your confidence in the Residence Inn Midland.

6/10 Okay

EDWARD

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2022

8/10 Udmærket

Olivia Diane

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very quiet great parking friendly staff ,beds are kinda hard maybe putting better matress pads for support especially on ADA rooms? Other than that really good 👍
Overnattede 6 nætter i juni 2022

6/10 Okay

Loretta

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
The stay was actually ok. The hotel room we had was in serious need of upgrade. The furniture was essentially worn out. All serviceable but significant age issues.
Overnattede 2 nætter i juni 2022

10/10 Fremragende

Sarah

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The suite was comfortable and had plenty of space. Breakfast was free and had many delicious options.The location was perfect. Easy access to many places we went in Midland and we were able to walk to grande stadium for our event. The only drawback is that there is no ice machine available on property. Apparently the refridgerator in the room is supposed to have an ice maker in the freezer, but ours did not have one. It took multiple calls to the front desk to find all this information out and to finally request the hotel prepare some ice for us to keep in our freezer. But it was the only time the staff were not very helpful. And the convience of the location made up for the negative interaction. I just couldn't pick excellent all around. I would stay here again, I would just be prepared to bring my own ice. :)
Overnattede 2 nætter i maj 2022

2/10 Forfærdeligt

Sarah

Overnattede 6 nætter i maj 2022

10/10 Fremragende

Michael

Overnattede 1 nat i maj 2022

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2022

10/10 Fremragende

Tkeyah

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The breakfast could be better with more to choose from
Overnattede 2 nætter i april 2022

2/10 Forfærdeligt

Christine

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Worst stay ever
Had no hot water called front desk was told maintenance gone for the night will leave a message for it to be fixed. If not will move to a different room. Next morning shower was barely warm then cold. Afternoon husband had to shower it was cold water only. Told the front desk and she asked so nobody came to check it. Told her No. she said she will leave them a note. How much longer is our stay, told her we check out in the morning. Terrible how much we had to pay for no hot water
Overnattede 2 nætter i marts 2022

10/10 Fremragende

Todd

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable
Overnattede 26 nætter i februar 2022

8/10 Udmærket

Olivia Diane

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a great stay the bed pillows are hard though
Overnattede 2 nætter i marts 2022

8/10 Udmærket

Doug

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2022

4/10 Dårligt

Leslie

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2022

8/10 Udmærket

Mark

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Room 333 had one minute of hot water and a difficult shower door otherwise good stay
Overnattede 3 nætter i februar 2022

2/10 Forfærdeligt

Mary, The Woodlands

Synes ikke om: Rengøring
This place was old, tiles were popped up in the bathroom, no hot water because they put us “on the farthest side of the boiler”. Told us it takes running water for 30 minutes. The pet dander throughout the room is horrendous. Those with allergies Beware! The dog smell is everywhere throughout the hotel.
Overnattede 3 nætter i februar 2022

6/10 Okay

Jason

Forretningsrejsende
Synes godt om: Rengøring
The ice machine did not work in my rooms freezer so I asked where the ice machine was and they didn't have one. reluctantly I was told by the front desk she could get me some. Today I find a $20.00 charge on my card. I was never told there would be a charge nor should have been charged because they had faulty equipment in the room.
Overnattede 1 nat i januar 2022

10/10 Fremragende

Laurent

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Welcoming staff. Convenient location to highway. Good overall condition, except for malfunctioning side door to access hotel from side parking.
Overnattede 1 nat i januar 2022

6/10 Okay

Sherra

Overnattede 1 nat i december 2021

2/10 Forfærdeligt

Barry

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Don't Claim Pet Friendly if a Premium Fee is Added
Traveling across country with my partner and our Bulldog. Searched "pet friendly" hotels - this one came-up. Booked. Arrived very late and tired. Told there's an "incidental $20.00 charge for the dog" - turns-out that a $57 pet fee / charge hit my AMEX in addition to the booking. I will be disputing.
Overnattede 1 nat i december 2021

10/10 Fremragende

Elsa

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly customer service
Overnattede 2 nætter i november 2021

8/10 Udmærket

Cecy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
One of the toilets was not working well. The room had a weird smell but overall it was clean. The breakfast was good
Overnattede 1 nat i november 2021

8/10 Udmærket

MANA

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i november 2021

6/10 Okay

Dustin

Forretningsrejsende
Synes godt om: Service og personale, værelsets komfort
Dark outside, nice inside.
Its dark here at night. I'm not really concerned about walking in the dark at night, but if you are you might want to stay across the street. All of the landscape lights and floodlights were off. Maybe it was a timer issue in the summer, but I don't think so. They are off at 9pm.
Overnattede 1 nat i september 2021