Udendørs pool, åben fra kl. 06.00 til kl. 22.00, hytter (tillægsgebyr)

Anmeldelser af Regency Miami Airport by Sonesta

3.5 out of 5
Regency Miami Airport by Sonesta
1000 NW 42nd Ave, Miami, FL

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 671 af i alt 1537 anmeldelser" "
Bedømmelse på 8 − Udmærket. 374 af i alt 1537 anmeldelser" "
Bedømmelse på 6 − Okay. 217 af i alt 1537 anmeldelser" "
Bedømmelse på 4 − Dårligt. 132 af i alt 1537 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 143 af i alt 1537 anmeldelser" "

8,0/10

Rengøring

8,2/10

Service og personale

7,4/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

GONZALO, Santiago

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excelente alternativa para estadía corta de una o dos noches. Al lado del aeropuerto, muy buenos accesos a autopistas y personal muy amable.
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 25. maj 2024
Gracias por tomarse el tiempo en evaluar nuestro hotel. Cada dia nos esforzamos en proveer el mejor servicio a nuestros huespedes. Por eso, sus comentarios son muy apreciados y los compartiremos con nuestro agradecido personal. Esperamos tener la oportunidad de servirle nuevamente en un futuro cercano.

10/10 Fremragende

Tanjanikia P

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We wnjoyed the pool
Overnattede 8 nætter i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 25. maj 2024
We appreciate you taking the time to review our hotel. Thank you for your comments and your rating of the hotel. Ratings such as yours, keep us focused and motivated to continue providing excellent professional and courteous service. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Fremragende

JaQuay

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good stay
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 24. maj 2024
Thank you so much for the feedback. We greatly appreciate you staying with us, and we are so glad to hear that your time here was well spent. We hope to see you again soon!

2/10 Forfærdeligt

Diamond

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter
th property had many inconveniences for my trip .
Overnattede 5 nætter i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 24. maj 2024
We are extremely sorry to hear that we did not meet some of your expectations and we thank you for taking the time to share your concerns with us. Your feedback is greatly appreciated.We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.We look forward to welcoming you back in the near future.

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice place
Overnattede 3 nætter i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 24. maj 2024
Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. We hope to see you soon.

4/10 Dårligt

Johann

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
First day 1 elevator (of 2) out of order. Second day both out of order
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 23. maj 2024
Thank you for taking the time to review our hotel. Every day, we strive to provide the best available service and your feedback is greatly appreciated.Regarding your comments on our elevators, we are happy to share that the hotel is currently under new management and we are working on a renovation project which includes a complete update on our elevators. Regretfully, while you were with us, all the elevators were down due to the repairs that were conducted by the elevator company, for which they took full responsibility and worked diligently in finding a solution. Regardless, we are really disappointed that you were inconvenienced because of this.We will be looking forward to the opportunity of welcoming you back in the near future when both elevators will be completely refurbished.

8/10 Udmærket

JUANA, SAINTBARTHELEMY

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cerca al aeropuerto y servicio de transporte bueno
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 23. maj 2024
We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings and comments such as yours, keep us focused on what needs to be done and motivated to continue providing excellent professional and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.

4/10 Dårligt

Shawn

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was ok nothing fancy rooms outdate more of a motel than anything.
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 22. maj 2024
We are extremely sorry to hear that we did not meet some of your expectations and we thank you for taking the time to share your concerns with us. Your feedback is greatly appreciated.We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.We look forward to welcoming you back in the near future.

10/10 Fremragende

Jennie

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 23. maj 2024
We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We look forward to the opportunity to welcome you back in the near future.

8/10 Udmærket

Emmanuelle

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Parfait avant de partir en croisiere
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 22. maj 2024
Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. We hope to see you soon.

6/10 Okay

Patrick

Rejste med familie og småbørn
Synes godt om: Service og personale
Only issue was backed up toilet in room whi h was taken care of immediately
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 22. maj 2024
We are extremely sorry to hear that we did not meet some of your expectations and we thank you for taking the time to share your concerns with us. Your feedback is greatly appreciated. On the other hand, we are happy to hear that the issue was rectified immediately. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.We look forward to welcoming you back in the near future.

10/10 Fremragende

Sonia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The place was nice and clean for a one night stay before our cruise. The parking and restaurant was nice also . I would stay her again .
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 22. maj 2024
We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We look forward to the opportunity to welcome you back in the near future.

8/10 Udmærket

Samantha

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Love the pool
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 21. maj 2024
Thank you so much for the feedback. We greatly appreciate you staying with us, and we are so glad to hear that your time here was well spent. We hope to see you again soon!

10/10 Fremragende

ONUMAH

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Proximité aéroport
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 21. maj 2024
Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. We hope to see you soon.

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 22. maj 2024
We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings and comments such as yours, keep us focused on what needs to be done and motivated to continue providing excellent professional and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.

10/10 Fremragende

Joni

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A great place to stay before a flight from the airport, great shuttle driver, convenient food options, comfortable bed and room. Lobby bar with food also available.
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 21. maj 2024
We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We look forward to the opportunity to welcome you back in the near future.

8/10 Udmærket

Melissa

Synes godt om: Rengøring, service og personale, faciliteter
We arrived early from the port and they stored out baggage and let us go to the room early once available
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 21. maj 2024
We appreciate immensely your positive feedback about our Regency Miami Airport by Sonesta. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us.

4/10 Dårligt

Angela

Rejste med familie
Synes ikke om: Rengøring, faciliteter
The property is not well kept. A random hotel guess had his own music speakers (very loud) playing in the pool area and the hotel staff didn’t say anything to him. Only 1/2 of the elevators is working. The carpet in the room feels dirty.
Overnattede 2 nætter i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 21. maj 2024
We are extremely sorry to hear that we did not meet some of your expectations and we thank you for taking the time to share your concerns with us. Your feedback is greatly appreciated.We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.We look forward to welcoming you back in the near future.

8/10 Udmærket

Marcelo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 21. maj 2024
Thank you for your review and for choosing our hotel. We are extremely happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

10/10 Fremragende

Murray

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff were pleasant and very accommodating.
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 21. maj 2024
Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. We hope to see you soon.

8/10 Udmærket

Claudia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy cerca del aeropuerto
Overnattede 1 nat i april 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 21. maj 2024
Gracias por tomarse el tiempo en evaluar nuestro hotel. Cada dia nos esforzamos en proveer el mejor servicio a nuestros huespedes. Por eso, sus comentarios son muy apreciados y los compartiremos con nuestro agradecido personal. Esperamos tener la oportunidad de servirle nuevamente en un futuro cercano.

10/10 Fremragende

Claudia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy cerca del aeropuerto y con restaurantes alrededor
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 21. maj 2024
Gracias por tomarse el tiempo en evaluar nuestro hotel. Cada dia nos esforzamos en proveer el mejor servicio a nuestros huespedes. Por eso, sus comentarios son muy apreciados y los compartiremos con nuestro agradecido personal. Esperamos tener la oportunidad de servirle nuevamente en un futuro cercano.

10/10 Fremragende

Barren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No complaints...relaxing
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 21. maj 2024
Thank you for your review and for choosing our hotel. We are extremely happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

4/10 Dårligt

torian

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I will never stay here again. Only one elevator worked and it was not only slow but smelly, loud and shaky. The night guy at the front desk was rude. The room wasn't very clean and the bathroom was tiny and dirty. I wish I could share my oictures
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 21. maj 2024
Thank you for the feedback. We are sorry to hear we did not meet your expectations. The issues will be discussed with the team to correct moving forward.We look forward to welcoming you back soon.

6/10 Okay

Dave

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 18. maj 2024
Thank you for taking the time to share your recent experience with us.We aim to provide a comfortable hotel experience. From your feedback, we are disappointed to learn that we have fallen short on some of your expectations, for which we are truly sorry.Your feedback is greatly appreciated as it helps us to identify our challenges and to make the necessary changes to ensure an optimal customer experience for our guests.Once again, thank you and we hope to serve you again whenever your travels bring you back to Miami.

8/10 Udmærket

Nalini

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 18. maj 2024
We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings and comments such as yours, keep us focused on what needs to be done and motivated to continue providing excellent professional and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.

10/10 Fremragende

Lavada

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 18. maj 2024
We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We look forward to the opportunity to welcome you back in the near future.

8/10 Udmærket

Sonia

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 17. maj 2024
Thank you for your review and for choosing our hotel. We are extremely happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

8/10 Udmærket

Anouk

Overnattede 4 nætter i marts 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 17. maj 2024
Thank you so much for the feedback. We greatly appreciate you staying with us, and we are so glad to hear that your time here was well spent. We hope to see you again soon!

4/10 Dårligt

sheila marie

Synes ikke om: Rengøring, service og personale, faciliteter
Lots of construction going on...noisy, no transportation to port
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 16. maj 2024
Thank you for taking the time to share your recent experience with us.We aim to provide a comfortable hotel experience; however, from your feedback, we learned that we fell short of your and our expectations. We are disappointed to know that you were inconvenienced because of our renovation projects. As much as we are committed to avoid any of this from happening to our guests, sometimes we fall short in our efforts, for which we are truly sorry.Once again, thank you for your valued feedback and we hope to serve you again in the future.

10/10 Fremragende

CLAUDIO, MIAMI

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very good location,close to airport,clean & safe.Simply perfect!
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 15. maj 2024
Thank you so much for the feedback. We greatly appreciate you staying with us, and we are so glad to hear that your time here was well spent. We hope to see you again soon!

6/10 Okay

Elaine, Coxsackie

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The lights by the bed did not work and it was quite dim in the room. There was no working outlet to lug in my cpap so I had to stretch the cord across the room. Staff was friendly. Breakfast was unremarkable and cost me $17 when I was led to believe it was included.
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 14. maj 2024
We are extremely sorry to hear that your stay did not meet all of your expectations and we thank you for taking the time to share your concerns with us.Occasionally, we do offer rate packages which include breakfast. So, we can understand and are disappointed to hear about the misunderstanding. These packages are clearly described: however, we will review the information provided in order to avoid these situations from happening moving forward.Your feedback is greatly appreciated as it helps us to identify our challenges and to make the necessary changes to ensure an optimal customer experience for our guests.

10/10 Fremragende

Evangelina

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Todo súper
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 14. maj 2024
Gracias por tomarse el tiempo en evaluar nuestro hotel. Cada dia nos esforzamos en proveer el mejor servicio a nuestros huespedes. Por eso, sus comentarios son muy apreciados y los compartiremos con nuestro agradecido personal.

10/10 Fremragende

Sharleen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff gave me a real early check in which was greatly appreciated Free shuttle to the airport was a bonus although shuttle driver let me struggle lifting a suitcase up 3 large steps to get on
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport Guest Services Team den 14. maj 2024
We appreciate you taking the time to review our Regency Miami Airport by Sonesta. Thank you for your comments and your rating of the hotel. We will share your recommendations with the management team for their review and consideration.We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay for which we are really happy.

8/10 Udmærket

dennis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Very Clean and welcoming
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 14. maj 2024
Thank you so much for the feedback. We greatly appreciate you staying with us, and we are so glad to hear that your time here was well spent. We hope to see you again soon!

8/10 Udmærket

Timothy, San Diego

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 11. maj 2024
Thank you so much for the feedback. We greatly appreciate you staying with us, and we are so glad to hear that your time here was well spent. We hope to see you again soon!

6/10 Okay

Andrew

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Very convenient for the airport, I stayed for an overnight layover. I think the shuttle should run slightly more frequently. Not everyone could get on the shuttle by the time they shuttle visited the sister property next door. The property was undergoing renovations so there may be improvement to the appearance in the near future. Breakfast starts at 7 which might be a little late for people trying to make early morning flights. Dinning options were not great but adequate. The staff were all friendly, courteous and professional .
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 11. maj 2024
We are extremely sorry to hear that your stay did not meet your expectations and we thank you for taking the time to share your concerns with us.Your valued feedback highlighted a number of areas for improvement that we will share with all involved, who join us in offering their apologies for their team’s shortcomings.Once again, thank you for providing feedback that will ultimately help us improve. We hope you choose to stay with us again whenever your travels bring you back to Miami.

10/10 Fremragende

Elvin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was very nice with close proximity to food and nightlife. The lobby bar was incredibly fun.
Overnattede 5 nætter i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 11. maj 2024
We appreciate you taking the time to review our hotel. Thank you for your comments and your rating of the hotel. Ratings such as yours, keep us focused and motivated to continue providing excellent professional and courteous service. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Fremragende

Jesus

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was very quiet and clean.
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 10. maj 2024
We appreciate immensely your positive feedback about our Regency Miami Airport by Sonesta. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us.

10/10 Fremragende

Belkis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and clean
Overnattede 1 nat i februar 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 10. maj 2024
We appreciate immensely your positive feedback about our Regency Miami Airport by Sonesta. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us.

2/10 Forfærdeligt

Joaquin, Santo Domingo

Synes godt om: Rengøring
Synes ikke om: Service og personale
Driver went by us at the airport doing 40 miles an hour No mater how much we signaled and shouted he just kept going Called the hotel to see if he could turn back and the front desk guy lied and said it was because it was full and that anither one would be right back There was almost no people at the airport as it was 1130 pm and no other van came
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 10. maj 2024
Thank you for taking the time to share your recent experience with us.Every process put in place is aimed at providing you with an unforgettable hotel stay. We are truly sorry that we fell short of your expectations.The experience you described is not characteristic of the level of service we strive to provide. We can assure you that we will discuss these concerns with the transportation team to rectify moving forward.Your feedback is greatly appreciated as it helps us to identify our challenges and to make the necessary changes to ensure an optimal customer experience for our guests.Once again, thank you for your feedback and patronage.

10/10 Fremragende

Peace

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pool table
Overnattede 1 nat i marts 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 10. maj 2024
We appreciate immensely your positive feedback about our Regency Miami Airport by Sonesta. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us.

10/10 Fremragende

AARON

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was perfect for a 1 night layover.
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 9. maj 2024
Thank you so much for the feedback. We greatly appreciate you staying with us, and we are so glad to hear that your time here was well spent. We hope to see you again soon!

8/10 Udmærket

Elizabeth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
El check in y el hotel estuvieron bien.
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 9. maj 2024
Thank you for your review and for choosing our hotel. We are extremely happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

8/10 Udmærket

Noemi

Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 10. maj 2024
Thank you for your review and for choosing our hotel. We are extremely happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

10/10 Fremragende

Sharmila

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 9. maj 2024
Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. We hope to see you soon.

6/10 Okay

Leimani

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I only stayed in the room for 4 hours. It really wasn’t worth the price however it is very close the rental car and airport. I tried taking a shower 4am and the knob got stuck, i haven’t even gotten in yet. The water was extremely hot it was impossible to get in. Nobody was at the front desk nor answering but after waiting about 20 mins he finally came. He was very accommodating and gave me a room across for shower. Other than that it was okay
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 8. maj 2024
Dear Leimani,We are extremely sorry to hear that we did not meet some of your expectations and we thank you for taking the time to share your concerns with us. Your feedback is greatly appreciated.We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.We look forward to welcoming you back in the near future.Regards,Regency Miami Airport by Sonesta Guest Services Team

10/10 Fremragende

Perin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
gool
Overnattede 1 nat i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 7. maj 2024
Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. We hope to see you soon.

8/10 Udmærket

Caleb

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing empanadas at both restaurants we tried, great authentic cuisine very walkable
Overnattede 2 nætter i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 7. maj 2024
Thank you so much for the feedback. We greatly appreciate you staying with us, and we are so glad to hear that your time here was well spent. We hope to see you again soon!

6/10 Okay

Laura

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Regency Miami Airport by Sonesta Guest Services den 8. maj 2024
Dear Laura,Thank you for taking the time to share your recent experience with us.We pride ourselves on delivering a comfortable experience during your travels. However, it seems that we have unfortunately fallen short of our goal during your recent stay. If that is the case, please accept our most sincere apology. We wish we knew more so we could share your concerns with the team to rectify them moving forward.We hope to have the opportunity to welcome you back soon.Sincerely,Regency Miami Airport by Sonesta Guest Services Team