Dear Cheryl,Thank you so much for choosing to stay with us at Newport Beachside Hotel and Resort. We are thrilled to learn you had such a pleasant stay and appreciated our property. Your kind words are very welcome. We hope to see you again soon, as it was a pleasure having you.Best Regards,Newport Beachside Resort Team

Dear Brooke,Thank you for sharing your experience. During our renovation, we are addressing the cleanliness issues you've highlighted and improving our guest experiences. We appreciate your good wishes and hope to welcome you back to a refreshed and spotless environment soon.Best Regards,Newport Beachside Resort Team

Dear Joseph,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back to Newport Beachside Hotel and Resort soon for another great stay.Best Regards,Newport Beachside Resort Team

Dear Tahimi,Thank you for staying with us and letting us know about your experience. We are currently undergoing a vast modernization project as part of our continued commitment to improve our facilities, and we appreciate your patience during this time. We hope to invite you back again as we think you will be impressed with our revitalized accommodations. Again, thank you for your feedback, and until your next visit, pleasant journeys!Best Regards,Newport Beachside Resort Team

Dear Daniel,Thank you for your review and for choosing to stay with us. Please accept our sincere apologies for any issues with our service or accommodations. Our hotel regularly undergoes pest control treatment; however, we will investigate your concerns further. We appreciate your feedback as it helps us improve, and we hope you will reconsider and give us another opportunity should you visit Sunny Isles Beach again.Best Regards,Newport Beachside Resort Team

Dear Jose,Thank you for taking the time to share your feedback. We're glad you appreciated our prime beachfront location, nearby restaurants, and convenient transportation options. However, we apologize for the initial issues with your room and are pleased that our team was able to accommodate your request for an upgrade. Your comments about our customer service are much appreciated, and we look forward to welcoming you back to a refreshed and improved hotel in the future.Best Regards,Newport Beachside Resort Team

Dear Agnes,Thank you for your feedback. We're glad you found your room comfortable. We are actively working on improvements to modernize our facilities, and we're glad they didn't interfere with your comfortable stay. We look forward to welcoming you back to experience our updated hotel in the future.Best Regards,Newport Beachside Resort Team

Dear Meghan,Thank you for staying with us and for your feedback. We apologize if our modernization project caused limited access to our amenities and for any inconvenience. Our hotel is making many improvements we think you will be impressed with. Thank you for your continued patience during this time, and we hope to welcome you back so you may see our fresh new look firsthand.Best Regards,Newport Beachside Resort Team

Dear Thomasine,We're thrilled to hear that you found our resort beautiful! It's wonderful to know that our staff was attentive, polite, and provided excellent service. Thank you for your kind words, and we look forward to welcoming you back for another fantastic stay in the future!Best Regards,Newport Beachside Resort Team

Dear Linda,Thank you for your perfect rating! It was such a pleasure having you join us recently, and we're delighted you had the chance to relax on the beach and sample our tasty Coconut Fried Shrimp. Should your travels bring you back to the area in the future, we hope you'll consider joining us again!Best Regards,Newport Beachside Resort Team

Hello Marcia,Thank you for taking the time to provide your review. We regret to hear about the issues faced with your accommodations and the restaurant closure during your recent visit. Our property is undergoing a modernization project as part of our continued commitment to make improvements, and we sincerely appreciate your patience. We apologize for the inconvenience caused and hope to welcome you back after the completion of the project for a more seamless visit.Best Regards,Newport Beachside Resort Team

Dear Michael,Thank you for providing your review. Your feedback is appreciated and we are incredibly sorry to hear about the problems you encountered during your stay. The issues with your room, staff, and inconvenient parking situation are all unacceptable and not the experience we want for our guests. We will address these issues with the appropriate teams. We hope that you will consider staying with us again to see how we have improved.Best Regards,Newport Beachside Resort Team

Dear Olga,We're saddened to hear about your experience. Please accept our apologies for any confusion with your reservation and any disappointment with the service and room. It's clear we could have done more to make your anniversary special. Rest assured, your comments will be relayed to our team to ensure we are meeting our high standards of guest satisfaction and hospitality going forward. It was our pleasure to welcome you, and we hope you'll consider coming back to see us in the future for a truly unforgettable getaway.Best Regards,Newport Beachside Resort Team

Dear Inna,Thank you so much for your review! We're so happy you had a five-star visit with us and enjoyed our beautiful and serene beachside property. We hope we'll see you again soon for another unforgettable experience.Best Regards,Newport Beachside Resort Team

Dear Valentina,It was a pleasure hosting you at Newport Beachside Hotel and Resort! We're glad our convenient location, beautiful sea views, and excellent service impressed you. Please come see us again the next time you're in the area.Best Regards,Newport Beachside Resort Team

Dear Jonathan,We always appreciate hearing from our guests, and we're glad you enjoyed your visit. Thank you for your suggestions for improvement. Fortunately, we're proud to announce that we're in the process of modernizing the property. It was a pleasure hosting you here nonetheless, and we hope to welcome you back once our transformation is complete for a truly exceptional stay.Best Regards,Newport Beachside Resort Team

Dear Tiara,We're sorry you didn't have a good time with us overall. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate that this wasn't reflected during your recent visit. All of your feedback will be discussed internally, and we'll work to make improvements where necessary. In addition, while we treat our property regularly, we'll be sure to have our pest control team look into all of your comments further. Thank you, and we hope you will give us another chance to change your perceptions soon.Best Regards,Newport Beachside Resort Team

Dear Nyjil, Thank you for taking the time to share your feedback with us. We're sorry to hear about the issues you experienced during your stay, especially regarding the room condition and privacy. Please know that this is not reflective of the high standards we strive to maintain. We sincerely apologize for any inconvenience caused. We appreciate your positive comments about our pool and beach amenities. It is our hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Best Regards,Newport Beachside Resort Team

Dear Jonathan,Thank you for your feedback. We appreciate your positive acknowledgment of our hotel while also noting areas for improvement. Your insights are valuable to us as we strive to provide an even better experience for our guests. We hope to have the opportunity to welcome you back in the future to showcase the improvements we've made.Best Regards,Newport Beachside Resort Team

Dear Anatoly,Thank you for sharing your comments with us. We are happy to hear that you enjoyed your overall visit and had a relaxing time at the pool. It was a pleasure having you as our guest, and we hope to see you again soon! Best Regards,Newport Beachside Resort Team

Dear Nelisa,Thank you for providing your review. We understand that restrictions around pool hours, beach umbrellas, and chair use can be frustrating, especially on a relaxing vacation. It is our goal to create a balanced environment for all guests, and these policies help us maintain order and safety. We wish you safe and happy travels.Best Regards,Newport Beachside Resort Team

Dear Jose,Thank you for sharing your experience with us! We're thrilled you had an exceptional time, and our team is eagerly looking forward to your next visit!Best Regards,Newport Beachside Resort Team

Dear Yamisleidis,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any disappointment with the facility hours and for any issues with the AC. Your feedback helps us improve, and we'll pass your comments along to the appropriate staff members. Should you be in the area again, we hope you will allow us to welcome you back and show you a more improved stay. Best Regards,Newport Beachside Resort Team

Dear Magdalena,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any disappointment with the service and pool. Our goal is to create a welcoming, fun experience, and we'll speak with our staff to ensure corrections are made. There is a charge for both valet and self-parking, both of which are noted online. If you have any questions about this, please let us know. We hope to see you again should you be back in the area.Best Regards,Newport Beachside Resort Team

Dear Paula,Thank you for staying with us at Newport Beachside Hotel and Resort and for highlighting the beautiful ocean views from our accommodations. We appreciate your comments and look forward to seeing you again soon!Best Regards,Newport Beachside Resort Team

Dear James,It's always a pleasure hearing from our guests. We're glad our location worked well for your trip, and we invite you to stay with us again at Newport Beachside Hotel and Resort the next time you're in the area.Best Regards,Newport Beachside Resort Team

Dear Marletta, It was an honor to host you at Newport Beachside Hotel and Resort for your recent getaway. Our staff strives to provide impeccable service and it's delightful to hear that we met the mark. Thank you for your kind review and we look forward to having you as our guest again next time you are in the area.Best Regards,Newport Beachside Resort Team

Dear Javier,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your recent experience, and we hope you return soon.Best Regards,Newport Beachside Resort Team

Dear John,Thank you! It was a pleasure to have you as our guest, and we are delighted you had such a wonderful stay. Our team is quite proud of our beautiful modernization project and will be delighted to know you were impressed as well. It would be an honor to welcome you back to Newport Beachside Hotel and Resort for another amazing five-star experience.Best Regards,Newport Beachside Resort Team

Dear Deema,Thank you so much for the five stars! It's so refreshing when guests such as yourself take the time to recognize the hard work we put into delivering a personalized, comfortable, refreshing stay for each guest who steps onto the property. We look forward to welcoming you back to Newport Beachside Hotel and Resort.Best Regards,Newport Beachside Resort Team

Dear Johanna,We appreciate you reaching out and regret to learn of your disappointment with your experience. Guest safety is and will always be our top priority. At your earliest convenience please reach out to us offline, and ask for Miriam, so we may gather more details about your stay. Additionally, at our accommodations, we welcome a variety of travelers regardless of race, religion, creed, or sexual orientation. Our hotel has a zero-tolerance policy against discrimination of any kind, and we regret that this was your perception. It was a pleasure having you as our guest, and we hope you will give us another chance in the future to change your perceptions down the line.Best Regards,Newport Beachside Resort Team