John, we would like to thank you for sharing your honest and positive feedback! We are absolutely thrilled that your experience here at Marseilles was such a great time! We are definitely located is such a prime spot, you can't beat it! We would love to host your following stay! Come back again soon!

We appreciate our guests feedback, so thank you for sharing yours with us! :) We do not advertise to be a luxury hotel. Marseilles is a hotel that is affordable to stay at, with a prime location, that offers a fantastic time! The hotel is not able to assist with many things when a guest has booked through a third party. Thank you again for sharing your feedback!

Thank you for your rating, Helle! We would love to have you stay with us again! :)

We are glad that you had such a great time when visiting Marseilles! We hope to see you again!

Hello and thank you for your feedback! We are glad that your overall stay was nice. The location that Marseilles is in is definitely prime! :) We wish that the issue with the A/C was brought to our attention while you were in house. It would have given us the opportunity to resolve this right away! Thank you again for your honest feedback!

Your review is stunning, and we are thrilled to read that you had such a great experience! It sounds like you enjoyed everything that Marseilles has to provide to our guests! It would be a pleasure to welcome you back for another memorable experience! :)

Nothing makes us happier than knowing that our guests have had such a great time! Thank you for sharing your rating with us! :)

Hello Pia and thank you for your wonderful feedback! We are glad that your experience was so fantastic! :) Thank you for being understanding to the slight noise that comes from Collins Ave. After all it is one of the busiest streets here in South Beach. We'd love to welcome you back!

Good Afternoon Henrik and thank you for your honest feedback! We know that it's hard to please everyone's liking of mattress. We did the best that we can picking out one that is equally plush and firm. We like to have a nice smell going on throughout the hotel, kind of like when someone puts on perfume. We like to make sure that the hotel always smells good. The location that we are in is prime. The happy hour is fun and a perfect time for our guests to mingle around and get to know their temporary neighbors.

tommy we truly appreciate your feedback, and we want to thank you for sharing it with us! :) We do offer self parking to our guests for a fee. If you are looking to valet park your car, you are able to use the valet parking from our neighbor hotel. We provide a load of wonderful amenities to our guests, and the daily happy hour from 6-7PM is just one of them. We hope that you were able to take advantage of them all! :)

Thrilled that you had such a great experience with us here at Marseilles, Irene! Glad that you enjoyed everything that Marseilles has to offer. :) It would be our pleasure to welcome you back again in the future!

Thank you for staying with us, Bo! We would love to welcome you back again soon, for another great time!

We appreciate your feedback and we would like to thank you for sharing it with us! We are definitely located in the perfect location. Being directly on the beach, and just blocks from all the hottest spots makes it very convenient. There are several things for our guests to enjoy onsite- pool, hammocks, floating beds, human cocoon, games, jacuzzi, the bar, cabanas that you can rent out. The access to the beach and also right in the back- can't beat it! :) The rooms that face Collins Ave (main road) do tend to be more noisy then the other rooms. If we were aware of this we would have worked to move you to a more quiet room, towards the back of the hotel. We would love to welcome you back to be our guest again, the following time that you visit Miami!

Hello Ali and thank you for sharing your positive experience with us! We're thrilled to hear that you found our staff to be nice and friendly and that you appreciated the cleanliness of our rooms and daily housekeeping service. It's wonderful to know that you enjoyed our lively swimming pool and perfect beach service, including umbrellas and chairs. We're also glad to hear that you found our food and beverage offerings to be reasonably priced and that you were pleased with the early check-in provided by our reception team. Your kind words mean a lot to us, and we're delighted that your overall stay was amazing. We look forward to welcoming you back for another fantastic visit!

Hello there Tia! We're thrilled to hear that you had such a positive experience and that you'll be returning. We look forward to welcoming you back and providing another excellent stay.

Good Day Rona, We want to thank you so much for your wonderful review! We're delighted to hear that you loved our location and felt extremely safe walking around the area. It's fantastic to know that you found our hotel super clean and our staff extremely kind. Your kind words and appreciation mean a lot to us. We look forward to welcoming you back for another great stay at Marseilles!

Good Day Taylor, We wish that you could have shared with us why your experience wasn't the 5 star time that we strive to provide our guests with. We are always working to better our guests experience and with our guests constructive feedback we are able to do just that. :)

Thank you for your feedback, Vito! We're delighted to hear that you enjoyed our great staff and the cool private cabana area. Your positive comments are much appreciated. We look forward to hosting you again soon!

Glad that you had such a great experience with us Kristina! Come back soon! :)

Dear Jimmy,Thank you for taking the time to share your feedback. We're delighted to hear that you appreciated our excellent location, the pool, and the spacious rooms. We apologize for the inconvenience you experienced at check-in with your prepaid voucher. This is not the level of service we aim to provide, and we will address this with our front desk team to ensure a smoother process for future guests. It's great to know that despite initial concerns from reading reviews, your stay turned out to be enjoyable and you found the rooms clean and comfortable. We’re also pleased that you loved the amenities at Marseilles Beach Club, including the free sun beds and umbrella on the beach. Thank you once again for your kind words. We hope to welcome you back soon for another pleasant stay.

Thank you for taking the time to provide your feedback, George. We're pleased to hear that you found our staff to be professional and that you received excellent service during your stay. We apologize for the inconvenience caused by the noisy AC fan in your room and the disturbance from neighboring construction work and loud music at night. Your comfort and satisfaction are our top priorities, and we regret any disruption to your stay. Please know that we take your feedback seriously and will address these issues with our maintenance and management teams to ensure that we minimize any disturbances for our guests in the future. If there is anything else we can do to improve your experience or if you have any further concerns, please do not hesitate to reach out to us directly. We appreciate your understanding and hope to have the opportunity to welcome you back for a more peaceful stay in the future.

Glad that you had a great time with us! We hope to welcome you back again in the near future! :)

Mauricio, thank you for your wonderful review! We're thrilled to hear that you consider our hotel to be an excellent choice in terms of cost and quality, and we're honored to be among the best alternatives in Miami Beach. We take great pride in maintaining high standards of quality and service, and the owner's hands-on approach ensures that we consistently deliver a top-notch experience for our guests. It's fantastic to hear that you appreciate our hotel's clear European personality and that you're a fan of our pool area. We're glad that our reception team has been able to assist you promptly and effectively whenever needed. Thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back for another excellent stay in the future! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Safe travels until we see you again!

Thrilled to see your 5 stars, Vasil! We hope to welcome you back again soon! :)

Good Day Maribel! Thank you so much for your glowing review! We're thrilled to hear that you had an excellent stay with us and found our hotel beautiful. It's always our goal to create a welcoming and memorable experience for our guests, and we're delighted that we could exceed your expectations. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Safe travels until then!

Good Afternoon Olga, thank you for your fantastic review! We're thrilled to hear that you had a wonderful experience with us and enjoyed the many amenities we offer, from our beachfront location to the complimentary sunbeds and umbrellas. It's great to know that you found our happy hour drinks to be an amazing bonus and that they helped you overlook any ongoing repairs. We're delighted that you found our hotel to be kid-friendly and that you enjoyed the clean and nice pool area. Your kind words about our welcoming staff mean a lot to us. We appreciate your feedback regarding the need for room upgrades and the nearby construction. Rest assured, we're continuously working to improve our facilities and provide the best possible experience for our guests. It's wonderful to hear that you would choose our hotel again and again! We can't wait to welcome you back for another memorable stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Safe travels until we see you again!

Richard, thank you for your glowing review! We're delighted to hear that you found our hotel to be very well located on South Beach, with easy access to both the beach and restaurants. It's fantastic that you enjoyed our pool area and found the food and drinks to be excellent – we strive to offer top-notch hospitality in every aspect of your stay. We'll be sure to pass along your special shout out to Ciara! We're thrilled that she made such a positive impression on you with her bartending skills, service, and engaging conversations. It's team members like Ciara who truly elevate the guest experience, and we're lucky to have her as part of our team. Thank you again for your kind words, and we can't wait to welcome you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to reach out. Safe travels until we see you again!

Lovely seeing 5 stars Lasha! We are thrilled that you had such a great time with us! We hope to welcome you back again in the near future!

Dear Josiah,Thank you for taking the time to share your feedback with us. We greatly appreciate your input as it helps us to continuously improve our services and facilities. We're pleased to hear that you enjoyed our exterior amenities, including the pool and outdoor area. However, we sincerely apologize for the shortcomings you experienced during your stay. Your concerns regarding the condition of the flooring, the delay in hot water, and the presence of bugs in the drains are certainly not reflective of the standards we strive to uphold. Please know that we take your comments seriously, and we will be addressing these issues promptly with our maintenance team to ensure that necessary repairs and improvements are made. Additionally, we will be conducting thorough inspections to address any underlying issues to prevent future occurrences. Regarding the beds, we understand the importance of a comfortable restful sleep during your stay, and we apologize if our accommodations did not meet your expectations in this regard. Rest assured, we will evaluate our bedding options to ensure our guests have a comfortable sleep experience. We understand your concerns about the competitive nature of the hospitality industry in our area, and we are committed to providing excellent value and service to all our guests. We hope that you would consider giving us another opportunity to exceed your expectations in the future. Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.

Hello Nora,Thank you for your kind words about your recent stay with us at Marseilles. We are delighted to hear that you enjoyed your time at our property. We understand that ongoing construction in the vicinity can sometimes detract from the overall guest experience, and we apologize for any inconvenience this may have caused during your stay. While we strive to minimize any disturbances, we appreciate your patience and understanding as we work to improve the surrounding area. We share your anticipation for the completion of the construction projects adjacent to our hotel, and we are confident that the enhanced environment will contribute to an even more enjoyable experience for our guests in the future. We look forward to welcoming you back once the construction is complete so that you can fully appreciate all that our hotel and its surroundings have to offer. Thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again soon.

Nothing makes us happier than seeing 5 stars. Robert! Come back again soon! :)

Good Afternoon Jalissa, thank you so much for your glowing review! We're thrilled to hear that you enjoyed your recent stay with us at Marseilles Hotel. It brings us great joy to know that you found our hotel elegant and that you appreciated the beauty of our pool and backyard area. We take pride in maintaining a high standard of cleanliness and comfort in our rooms, and we're delighted that you found them beautiful and well-kept. Your recommendation means the world to us, and we can't wait to welcome you back for another trip. We would be honored to have you make our hotel your place of stay whenever you visit. Please do not hesitate to reach out if there's anything we can do to make your next stay even more memorable. Thank you for choosing to stay with us, and we look forward to seeing you again soon!

Hello there damion we wish that you could have shared your feedback with us regarding your recent stay here at Marseilles. We are always working to better our guests experience, and with our guests constructive feedback we are able to do just that.

Dear Ariana,Thank you so much for your glowing review! We're thrilled to hear that you had such a wonderful experience during your stay at our hotel. We're delighted that you found our staff to be friendly and welcoming, and we're thrilled that you enjoyed our clean rooms and awesome entertainment areas. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're thrilled that we were able to exceed your expectations. Thank you for your recommendation, and we can't wait to welcome you back for another fantastic stay in the future!

Serop, we want to thank you for choosing to stay at Marseilles Hotel and for taking the time to share your experience with us. We're thrilled to hear that you and your family enjoyed your 5-night stay with us. We're delighted that you found our hotel to be family-oriented and that our staff provided you with excellent service. Providing a warm and welcoming atmosphere for our guests is important to us, and we're glad that our efforts resonated with you. It's fantastic to know that you took advantage of our beach amenities and enjoyed the happy hour drinks. We're thrilled that you found these offerings to enhance your overall experience with us. Thank you for your recommendation, and we hope to have the pleasure of welcoming you and your family back for another memorable stay in the future.

Good Day Jose! Thank you for your glowing recommendation of our hotel! We are thrilled to hear that you had a positive experience during your stay and that you found our hotel suitable for families and visitors alike. It's wonderful to know that you appreciated our friendly staff. Providing excellent service and creating a welcoming atmosphere for our guests is always our top priority, and we're delighted that our team met your expectations. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back in the future.

Jessica, thank you for sharing your feedback about your recent stay with us. We're glad to hear that you enjoyed our hotel's great location, which allowed you to explore the area conveniently on foot. We apologize for any disruption caused by the construction while you were on the beach. We understand how frustrating this can be, and we appreciate your patience and understanding. Regarding your experience with our restaurant, we're sorry to hear that the service was slow and the food was served cold. This is certainly not up to our usual standards, and we apologize for any inconvenience this may have caused. We will address this issue with our restaurant team to ensure that improvements are made to provide better service and ensure that food is served at the appropriate temperature in the future. We appreciate your valuable feedback as it helps us identify areas for improvement. If there's anything else we can do to enhance your experience or if you have any further concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

Thank you for sharing your positive experience at Marseilles, Angie! We're thrilled to hear that you loved your stay and that our staff made your visit enjoyable with their friendly and helpful service. It's wonderful to know that you enjoyed the gorgeous pool and appreciated the convenience of direct beach access. We're also delighted that you found the food at our restaurant delicious. We apologize for any inconvenience caused by the construction noise next door. While we understand that this was a downside to your stay, we appreciate your understanding that it was beyond our control. Thank you for choosing Marseilles, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.

Hello there Keonna! We are glad that you enjoyed your overall stay with us! Come back soon! :)

Hello Eugen! Thank you for taking the time to share your feedback with us. We are deeply disappointed to learn about the issues you encountered during your recent stay at our hotel. Your satisfaction is our top priority, and we sincerely apologize for any inconvenience or discomfort you experienced. We appreciate your kind words regarding our waitstaff and the hotel's proximity to the beach. It is gratifying to hear that you found some aspects of your stay enjoyable. However, we regret that these positives were overshadowed by the challenges you faced. We understand the importance of providing a peaceful and comfortable environment for our guests to rest and relax. It is concerning to hear that noise disturbances in the rooms affected your ability to sleep at night. Please know that we take noise complaints seriously, and we will investigate the issue to ensure that appropriate measures are taken to minimize disturbances in the future. Additionally, we apologize for any inconvenience caused by the lack of accommodation from our receptionists. Providing attentive and responsive service is essential to us, and we will address this matter with our team to ensure that all guests receive the assistance and support they deserve. Regarding your room allocation and amenities, we apologize for any inconvenience caused by the lack of space and facilities. Your feedback regarding the cramped conditions, lack of storage, and inadequate bathroom amenities is concerning, and we will review these issues to identify areas for improvement. Please rest assured that your comments have been taken seriously, and we will take immediate steps to address the issues you raised. Your feedback is valuable to us as we strive to enhance the quality of our accommodations and services. Once again, we apologize for the shortcomings you experienced during your stay. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable and comfortable experience.

Dear Nichole,Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a wonderful stay with us and that our hotel's convenient location added to the enjoyment of your experience. We strive to provide our guests with exceptional service and a comfortable environment that allows for easy access to all that our destination has to offer. It's wonderful to know that our efforts contributed to making your stay memorable. We sincerely appreciate your recommendation and hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you again for choosing to stay with us. We look forward to hosting you again soon!

We are thrilled that you had such a great time with us! We hope to see you again soon! :)

Smiles for miles when seeing 5 stars, Cesar! :) Come back soon for another fabulous stay!

Good Afternoon Brittny,Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you found our property beautiful and enjoyed its convenient location right off the beach. It's wonderful to know that you had a perfect room and took advantage of our complimentary amenities such as the beach chair, umbrella, and happy hour. However, we're sorry to hear about the inconvenience caused by the noise from the elevators during your stay. Please accept our sincerest apologies for any disturbance this may have caused. We understand how frustrating it can be, especially when seeking a peaceful retreat. Your feedback is invaluable, and we will certainly address this issue with our team to ensure that we provide a more comfortable experience for all our guests. We apologize if there was any miscommunication or misunderstanding with the front desk regarding your concerns about the elevator noise. Rest assured, we take all guest feedback seriously, and we will make sure to emphasize the importance of addressing such issues promptly and effectively in the future. Regarding parking, we apologize for any confusion or inconvenience you experienced. We will review our communication processes to ensure that guests are provided with clear information about parking options and associated costs. We truly appreciate your positive comments and are thrilled that you had a good stay overall. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back for another enjoyable experience in the future. If there's anything else we can do to enhance your next stay, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to hosting you again soon!

Thank you for your glowing review!We're delighted to hear that you had such a wonderful experience at our family-friendly hotel. It's fantastic to know that you enjoyed our beautiful outdoor amenities, including the heated pool, jacuzzi, and bar, as well as the added touches like water beds and games for the whole family to enjoy. We're thrilled that you found our private beach access convenient and that you appreciated the complimentary beach chairs and umbrella. It's also great to hear that you enjoyed our food offerings and felt that there was no need to venture elsewhere for breakfast or dinner. Our team takes great pride in providing exceptional service, and we're pleased to hear that our staff exceeded your expectations with their friendliness and helpfulness. Thank you for recommending us, especially to families. We hope to have the pleasure of welcoming you back for another memorable stay soon!

Hello there Michael, Thank you for your enthusiastic feedback! We're thrilled to hear that you loved your stay with us! It's always wonderful to know that our guests had a fantastic experience with us. If there's anything specific that stood out to you during your stay or any highlights you'd like to share, we'd love to hear more about it. Your feedback helps us understand what we're doing right and how we can continue to exceed our guests' expectations.

Glad that you had an enjoyable time, Shakeem! Come back soon!

Good Afternoon Shanan, Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed many aspects of your stay, but we are sorry to learn that there were some concerns that impacted your overall experience. We appreciate your understanding regarding the room's amenities and the noise from the surrounding area. Your comments regarding the outdated room and lack of a fridge have been duly noted, and we apologize for any inconvenience caused. We continuously strive to update and improve our accommodations to ensure our guests' comfort. We regret that you experienced difficulties with water availability during your stay. We understand the importance of staying hydrated, especially in the Miami heat, and we apologize for any inconvenience caused by the limited water availability. Your feedback regarding the water stations has been noted, and we will explore ways to improve this aspect of our service. It's wonderful to hear that you enjoyed the hotel's backyard and private beach access, as well as the pool, jacuzzi, and outdoor bar and lounge area. We're delighted that Juan made a positive impression on you and your friends with his attentive and friendly service. We will be sure to pass along your kind words to him. We are truly sorry to hear that you are unsure about returning to our hotel. We hope that you will reconsider, as we would love the opportunity to provide you with a more enjoyable and seamless experience in the future. Thank you once again for your valuable feedback. We hope to have the chance to welcome you back and exceed your expectations on your next visit.