Facilitet på overnatningsstedet
Tjek tilgængelighed

Anmeldelser af JW Marriott Turnberry Resort & Spa

4.5 out of 5
JW Marriott Turnberry Resort & Spa
19999 W Country Club Dr, Aventura, FL

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 696 af i alt 1145 anmeldelser" "
Bedømmelse på 8 − Udmærket. 173 af i alt 1145 anmeldelser" "
Bedømmelse på 6 − Okay. 113 af i alt 1145 anmeldelser" "
Bedømmelse på 4 − Dårligt. 77 af i alt 1145 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 86 af i alt 1145 anmeldelser" "

9,0/10

Rengøring

8,6/10

Service og personale

8,8/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Jens N

Rejste med familie
Synes ikke om: Rengøring, service og personale
Dirty and disfunctional hotel
Absolutely horrible experience. There was litter and uncleaned hallways with the same small trash apparent for days, which clearly says that no cleaning was taking place for 4-5 days. Even cutlery was lying on the floor without being picked up until pointed out to Management. Pool had garbage flooting around and no staff was picking up the garbage after those guests who apparently didnt see it as their responsibility, leaving empty plastic cups and ice cream cups everywhere. Blood stains on bed linen when we arrived, and a maid that insinuated that we had caused that, despite we had literally just arrived. Special event with a outdoor Barbecue at the hotel at an extra 100 USD per person ran out of food, so we stood in line twice for nothing, except the pleasure of paying. Checking out bill was completely wrong. Items added which we had no idea about. Breakfast bill was completely incoherent for 5 days, despite we had the same buffet each day for the same 3 people.
Overnattede 5 nætter i juli 2022

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i april 2022

6/10 Okay

Jessica, Lake Worth

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
TLDR: it's a "resort" without any of the perks of high-end resort service. I generally felt like everyone on staff was looking at me like I had two heads. Valet parking is only $10 more than self parking, so definitely opt for valet. No one at the resort will offer to help you carry bags or bring a baggage cart to you; they're fine watching people shlep all their belongings around like vagabonds. Diego (at check in) will play a fun game with you of "how did you get here, where are you from?" where he basically insults you by guessing the tackiest, lowest-class cities in Florida. The room was nice, but pillows smell awful. The water park is pretty good, nothing exceptional. You'll pay insane amounts of money for cups of ice with a splash of Coke or Sprite. Tidal Cove closes at 5pm and its big pool closes at 6pm. On the dot. The vibe here is no-chill, stay-on-schedule. If you try to open your own poolside umbrella you'll be reprimanded. Staff wants to be paid to do it for you (if you can find someone motivated enough to lift a finger). I had to ask 3 employees, "Where can we get towels?" before someone understood these words. Go over your bill and any charges with a card (not to your room) because you will find unauthorized charges. Good luck, have fun. :-/
Overnattede 1 nat i maj 2024

10/10 Fremragende

Beatriz

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente para familia
Overnattede 1 nat i maj 2024

10/10 Fremragende

Andrea, weston

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent Location
Overnattede 1 nat i maj 2024

8/10 Udmærket

Jaime

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Nice Hotel, but worst Valet service ever. Not enough staff
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Britney

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was brand new, modern design, and extremely clean. The staff was super friendly and the food was delicious. This is a secluded property, perfect for rest, relaxation and luxury!
Overnattede 2 nætter i april 2024

2/10 Forfærdeligt

Yenira

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
This is not a family friendly hotel, there is only one pool For adults 18 and over inside the hotel. If you have kids even already between the ages of 13 and 17 you are forced to use the pool inside the water park which is not only for hotel guests but also for anyone who purchase a day at the park. The park is extremely crowded, the lazy river is worse that the expressway at5pm, the pool inside the park extremely crowded. Then the park opens until 6p but at 5p, everything stops including food service, the slides, the lazy river. You are basically forced to leave since nothing works at the time. Then back at the hotel now at 530p with your family, you can’t use the pool and make sure you made reservations ahead for one of their restaurants otherwise you have to look for options outside the hotel. The check in: took 4 hours to get my suite, I was informed then after 4 hrs they have to change my suite to another building because their housekeeping basically sucks, and they have to close the suite , very awkward. For the troubles and delayed checkin , they provided me with an extended 2 hour late check out and resort credit to use during my stay. Although I’m grateful for the gesture it was not worth the 4 hrs waiting for a room and hearing all types of excuses over and over again. Check out: I went to check out 3 times, which is unheard of ! Waiting for resort credit to apply to my account. Nothing works at this place!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Marsha Elizabeth, Brunswick

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing stay.
Overnattede 1 nat i maj 2024

6/10 Okay

Samirah, Manhattan

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Very Long queue/wait for breakfast.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Erika, Cole Bay

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

luriset

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 1 nat i maj 2024

10/10 Fremragende

Cecilia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love this hotel! Staff is always friendly and helpful, also the water park is very safe and fun for kids
Overnattede 1 nat i maj 2024

10/10 Fremragende

jordan

Overnattede 4 nætter i marts 2024

10/10 Fremragende

Scott

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Just a really nice overall stay great facilities kept up well. Very nice resort and a great little waterpark and pool for the kids. Prices of course are a bit high at things like the pool bar, but I believe you should expect that going to a nice JW Marriott resort so it’s not unexpected. Staff was all very helpful and nice. Valet was usually busy, but still got your car in a reasonable amount of time. Not exactly a convenient walking distance to all kinds of restaurants however a very short drive will get you to plenty of different dining options and activities. The only complaint that I have is that there is no available icemaker. While they insist on bringing the ice to your room, almost every time we requested it, it was either completely forgotten or it would take 30 minutes or more to get the ice. As you can imagine, trying to have a drink at the end of the night or before you head out the door waiting 30 minutes or not getting the ice at all is unfortunate . That said I would certainly return
Overnattede 5 nætter i januar 2024

10/10 Fremragende

Jean

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

6/10 Okay

Cuihang

Rejste med familie
It’s ok
Overnattede 4 nætter i april 2024

10/10 Fremragende

Laura

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024

8/10 Udmærket

Mark

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Under renovation
Overnattede 1 nat i april 2024

6/10 Okay

Ashley

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

10/10 Fremragende

Dailyn

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love it
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Vinodh

Overnattede 3 nætter i marts 2024

10/10 Fremragende

Leigh

Overnattede 4 nætter i april 2024

10/10 Fremragende

Lina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 1 nat i april 2024

10/10 Fremragende

Giselle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice
Overnattede 1 nat i april 2024

6/10 Okay

Rebecca

Synes godt om: Rengøring
Overnattede 4 nætter i april 2024

2/10 Forfærdeligt

Suha

Synes ikke om: Service og personale
The service was Horrible
Overnattede 4 nætter i april 2024

8/10 Udmærket

Jeanette

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
La propiedad es buena ya necesita una arregladita pero tiene muy buenas amenidades
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

james, Brooksville

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Took until 6pm to get room
Overnattede 2 nætter i marts 2024

2/10 Forfærdeligt

Carlos

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was very disappointing that there was NO rooms available for me and my FAMILY
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Devin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Arden

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent service, fully staffed, helpful and accommodating
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Lara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Service at pool restaurant slow and overall food service is slow except for Corsair breakfast was good and fast
Overnattede 1 nat i april 2024

10/10 Fremragende

DANY, Belleair Beach

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent property
Overnattede 2 nætter i marts 2024

2/10 Forfærdeligt

Jodi

Overnattede 4 nætter i marts 2024

6/10 Okay

roxana

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
It was ok it could’ve been better
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Giancarlo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love this property and everything in it!
Overnattede 1 nat i marts 2024

8/10 Udmærket

Kristina Jeanne

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is in a good location. It is close to FLL airport and also close enough to the beach. It is also right across from Aventura mall which is convenient for shopping and restaurants. The room was clean and spacious and my kids loved the water park and Starbucks.
Overnattede 3 nætter i marts 2024

10/10 Fremragende

ANDRES

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and staff was very nice. Definitely recommend.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

PAOLA, cancun

Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We love this hotel and for shure we will be back, the only bad this time was that the shower did not work , it only had hot hot water, I reported it but nobody came. We showered in the bathtub shower but it had no water pressure..:( besides that we love this hotel
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Corey

All food
Overnattede 1 nat i marts 2024

6/10 Okay

Rachael

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024

10/10 Fremragende

Kristina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best service, wonderful food and quite environment.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Janine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Marlene

Overnattede 1 nat i marts 2024

8/10 Udmærket

Patrisia, Chicago

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property, rooms and water park were up to date and property well staffed. However everything on the property is very overpriced forcing visitors with families to leave property for most meals as a simple breakfast for two will cost you $100. Stayed here with husband and toddler and found it hard to leave for most meals meaning we lost out on pool/leisure time. Snacks are also not allowed in water park and not sold inside pool area except for meals.
Overnattede 4 nætter i marts 2024

8/10 Udmærket

Alex

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was quite far from Miami Beach, the airport and downtown. Almost closer to Fort Lauderdale
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Monica, Doral

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
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Overnattede 2 nætter i marts 2024

10/10 Fremragende

Juan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect for families. Nice rooms and water park is a plus
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Anthony, Montréal

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024