Overnatningsstedets facade
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Anmeldelser af Staycity Aparthotels, Marseille, Centre Vieux Port

3 out of 5
Staycity Aparthotels, Marseille, Centre Vieux Port
4 place Pierre Bertas, Marseille

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 489 af i alt 1012 anmeldelser" "
Bedømmelse på 8 − Udmærket. 397 af i alt 1012 anmeldelser" "
Bedømmelse på 6 − Okay. 78 af i alt 1012 anmeldelser" "
Bedømmelse på 4 − Dårligt. 30 af i alt 1012 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 18 af i alt 1012 anmeldelser" "

8,8/10

Rengøring

9,0/10

Service og personale

8,6/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Sander

Synes godt om: Rengøring, værelsets komfort
Excellent
I ended up staying another night in Marseille because of the room
Overnattede 1 nat i januar 2024
Svar fra Thomas den 15. mar. 2024
We thank you for taking the time to share your experience. We are delighted to read that you have had such a pleasant experience of our apartments. We look forward to welcoming you back soon !

10/10 Fremragende

Kim

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Fint lejlighedshotel tæt på centrum.
Fint lejlighedshotel. Gode sange. Der er hvad der er nrug for.
Overnattede 1 nat i juni 2023
Svar fra Thomas - Driftsleder den 25. jun. 2023
Din tilfredshed er vores største belønning, så det er en fornøjelse at læse, at din oplevelse har levet op til dine forventninger.Jeg vil ikke undlade at dele dine positive kommentarer med vores team, for hvem komforten for vores venlige kunder er afgørende.Vi ser frem til at byde dig velkommen igen til vores Staycity Marseille Centre Vieux Port-etablissement.

10/10 Fremragende

Patrick Malik, Frederiksberg C

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Lækkert appartement hotel intet at beklage sig over. Alt fungerede perfekt. Den eneste ting der kunne opgraderes er deres Fitness. Udendørs området kan godt være skræmmende om aften, men det er Marseille.
Svar fra Thomas - Operations Manager den 30. nov. 2022
Vi takker dig, fordi du tog dig tid til at dele din oplevelse. Vi er glade for at læse, at du har haft en så behagelig oplevelse af vores lejligheder. Vi ser frem til at byde dig velkommen tilbage snart!

10/10 Fremragende

Allan

Synes godt om: Rengøring, værelsets komfort
Fantastic city and the hotel was located perfect close to everything. Everything was very smooth during our stay and the staff were really nice
Overnattede 3 nætter i september 2020
Svar fra Thomas - Operations Manager den 30. sep. 2020
Nous vous remercions d'avoir pris le temps de partager votre expérience suite à votre séjour parmi nous. Nous sommes ravis de lire que votre expérience a été à la hauteur de vos attentes et que vous avez pu profiter pleinement de notre établissement et des services proposés. Nous espérons avoir le plaisir de vous revoir très prochainement pour une nouvelle expérience au Staycity Marseille Centre Vieux Port. Sincères salutations.

10/10 Fremragende

Haiping

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2019

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Vi kunne ikke lide den del af Marseille. Der var meget larm samt ballade fra fodboldidioter. Det var ikke rar.
Overnattede 7 nætter i juli 2019
Svar fra Emmanuel - Operations Manager – den 22. jul. 2019
Dear Sir, vi beklager, at beliggenheden ikke levede op til dine forventninger, og vær venlig at acceptere vores oprigtige undskyldninger. Staycity er ivrig efter at tilbyde dig den bedste service kvalitet til dit ophold; Derfor er din mening meget værdifuld. hjerteligt

8/10 Udmærket

Zinat

Synes godt om: Rengøring, service og personale, værelsets komfort
En god hotel
Meget god hotel. Personale meget venlig og hjælpsom.
Overnattede 1 nat i juli 2019
Svar fra Sarah, Front Office Manager den 21. jul. 2019
Dear Zinat, thank you so much for leaving such a good review following your stay in our hotel. We hope to welcome you again for your next trip to Marseille ! Kind regards

10/10 Fremragende

Mathilde

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nothing to complain about
There is nothing to complain about. Everything was very clean, the staff was helpfull and freindly. The kitchen had everything you would need, and more. I will defenetly be staying here again when i visit Marseille.
Overnattede 6 nætter i januar 2018
Svar fra Sarah, Front Office Manager den 10. mar. 2018
Dear Mathilde, We thank you for taking the time to share your experience. We are delighted to see that you have had such a pleasant experience of our apartments. We look forward to welcoming you back soon ! Best regards, Sarah, Front Office Manager

10/10 Fremragende

Jason

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was great
Overnattede 3 nætter i april 2024
Svar fra Thomas den 2. maj 2024
We thank you for taking the time to share your experience. We are delighted to read that you have had such a pleasant experience of our apartments. We look forward to welcoming you back soon !

10/10 Fremragende

Renault

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Personnel très avenant et professionnel
Overnattede 4 nætter i april 2024
Svar fra Thomas den 24. apr. 2024
C'est avec un grand plaisir que nous lisons votre commentaire suite à votre séjour parmi nous. Votre retour sur l’attention du personnel sera partagé avec l’ensemble de nos équipes, votre satisfaction étant notre plus grand objectif ! Nous espérons avoir le plaisir de vous revoir très prochainement pour une nouvelle expérience au Staycity Marseille Centre Vieux Port.

6/10 Okay

Lili, Flushing

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Thomas den 9. apr. 2024
Thank you for your rating.

10/10 Fremragende

GUYLAIN, FLINS NEUVE EGLISE

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Parfait et très à l'écoute
Overnattede 2 nætter i april 2024
Svar fra Thomas den 7. apr. 2024
Votre satisfaction est notre plus belle récompense, c'est donc un plaisir de lire que votre expérience a été à la hauteur de vos attentes.Je ne manquerais pas de partager vos commentaires positifs avec notre équipe, pour qui le confort de notre aimable clientèle est primordial.Dans l’attente et le plaisir de vous accueillir à nouveau dans notre établissement Staycity Marseille Centre Vieux Port.

10/10 Fremragende

Luis

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Good hotel dirty area
Overnattede 1 nat i marts 2024
Svar fra Thomas den 2. apr. 2024
We are happy to know that you've had a comfortable stay with us and that you were pleased with our services and facilities. Please be assured that we will continue our efforts to make our guests satisfied and experience a comfortable stay with us. We are looking forward to your next visit!

8/10 Udmærket

Matthias

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
.
Overnattede 3 nætter i marts 2024
Svar fra Thomas den 30. mar. 2024
We are happy to know that you've had a comfortable stay with us and that you were pleased with our services and facilities. Please be assured that we will continue our efforts to make our guests satisfied and experience a comfortable stay with us. We are looking forward to your next visit!

10/10 Fremragende

Karel, Nieuwerkerk

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Thomas den 30. mar. 2024
We are happy to know that you've had a comfortable stay with us and that you were pleased with our services and facilities. Please be assured that we will continue our efforts to make our guests satisfied and experience a comfortable stay with us. We are looking forward to your next visit!

10/10 Fremragende

Anna

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Everything TOP, I will come back
Overnattede 3 nætter i marts 2024
Svar fra Thomas den 30. mar. 2024
We are happy to know that you've had a comfortable stay with us and that you were pleased with our services and facilities. Please be assured that we will continue our efforts to make our guests satisfied and experience a comfortable stay with us. We are looking forward to your next visit!

10/10 Fremragende

Pierrick

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Appartement très confortable et propre. Personnel très professionnel et agréable
Overnattede 4 nætter i marts 2024
Svar fra Thomas den 15. mar. 2024
C'est avec un grand plaisir que nous lisons votre commentaire suite à votre séjour parmi nous. Votre retour sur l’attention du personnel sera partagé avec l’ensemble de nos équipes, votre satisfaction étant notre plus grand objectif ! Nous espérons avoir le plaisir de vous revoir très prochainement pour une nouvelle expérience au Staycity Marseille Centre Vieux Port.

8/10 Udmærket

Benjamin

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Solid aparthotel with very good service.
Overnattede 4 nætter i februar 2024
Svar fra Thomas den 15. mar. 2024
We thank you for taking the time to share your experience. We are delighted to read that you have had such a pleasant experience of our apartments. We look forward to welcoming you back soon !

10/10 Fremragende

Chun Ben

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Super nice and friendly staff, service is good. Nice room, clean and tidy
Overnattede 2 nætter i februar 2024
Svar fra Alexandre den 13. feb. 2024
Hi,We thank you for taking the time to share your experience. We are delighted to read that you have had such a pleasant experience of our apartments. We look forward to welcoming you back soon ! Best regards

4/10 Dårligt

SANDRINE

Synes ikke om: Rengøring
AUCUN MENAGE DE FAIT
Un hotel en carton où l'on entend le bruit des voisins comme si on partageait la chambre avec eux et le pire c'est que l'appartement est sale et que vous devez faire le menage complet vaisselle inclus avant de pouvoir vous installer, sinon le personnel est très sympa
Overnattede 2 nætter i januar 2024
Svar fra Thomas den 3. feb. 2024
Nous vous remercions d'avoir pris le temps de partager votre expérience suite à votre séjour parmi nous. Nous prenons bien note de vos remarques concernant la propreté de l’appartement et nous excusons pour la gêne occasionnée. Nous prendrons toutes les dispositions nécessaires avec notre gouvernante pour que ce problème ne se reproduise plus à l'avenir. Toute l'équipe de Staycity Marseille Centre Vieux Port espère néanmoins vous accueillir de nouveau dans notre établissement lors de votre prochain séjour à Marseille. Bien cordialement.

8/10 Udmærket

stephane

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Overnattede 4 nætter i januar 2024
Svar fra Thomas den 3. feb. 2024
We are happy to know that you've had a comfortable stay with us and that you were pleased with our services and facilities. Please be assured that we will continue our efforts to make our guests satisfied and experience a comfortable stay with us. We are looking forward to your next visit!

8/10 Udmærket

ABDELDJALIL

Overnattede 3 nætter i januar 2024
Svar fra Thomas den 3. feb. 2024
We are happy to know that you've had a comfortable stay with us and that you were pleased with our services and facilities. Please be assured that we will continue our efforts to make our guests satisfied and experience a comfortable stay with us. We are looking forward to your next visit!

10/10 Fremragende

Akli

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Thomas den 23. jan. 2024
Thank you for your rating of 10/10!

8/10 Udmærket

Samuel

Forretningsrejsende
Synes godt om: Rengøring
Bien situé, bon rapport qualité-prix
Séjour pour affaires. Hôtel bien situé, à Moins de 10 minutes à pied de la gare St Charles, du Vieux Port ou de la Joliette. Accueil sympathique. Chambre bien équipée mais sonore. Néanmoins, bon rapport qualité-prix
Overnattede 1 nat i januar 2024
Svar fra Thomas den 23. jan. 2024
Votre satisfaction est notre plus belle récompense, c'est donc un plaisir de lire que votre expérience a été à la hauteur de vos attentes.Je ne manquerais pas de partager vos commentaires positifs avec notre équipe, pour qui le confort de notre aimable clientèle est primordial.Dans l’attente et le plaisir de vous accueillir à nouveau dans notre établissement Staycity Marseille Centre Vieux Port.

10/10 Fremragende

Hyenho

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 3 nætter i januar 2024
Svar fra Thomas den 12. jan. 2024
Thank you for your rating of 10/10!

6/10 Okay

JODI-ANNE

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel itself was fine, especially the staff, but we did not like the location. Neighbourhood was rundown, streets were not clean. View from the room was unsightly. Despite this, the Staycity brand of hotels is good with great value for money.
Svar fra Thomas den 12. jan. 2024
We are happy to know that you've had a comfortable stay with us and that you were pleased with our services and facilities. Please be assured that we will continue our efforts to make our guests satisfied and experience a comfortable stay with us. We are looking forward to your next visit!

8/10 Udmærket

Ruan

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
-
Overnattede 2 nætter i januar 2024
Svar fra Thomas den 12. jan. 2024
Thank you for your rating!

10/10 Fremragende

Susan

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Thomas den 12. jan. 2024
Thank you for your rating!

10/10 Fremragende

Luigi

Synes godt om: Rengøring, værelsets komfort
Ottima sistemazione per visitare la città
Hotel situato in un'ottima posizione nel pieno centro di Marsiglia, con un comodo garage per chi arriva in macchina. Stanza spaziosa dotata anche di cucinino e di terrazza esterna.
Overnattede 3 nætter i december 2023
Svar fra Thomas den 11. jan. 2024
We are happy to know that you've had a comfortable stay with us and that you were pleased with our services and facilities. Please be assured that we will continue our efforts to make our guests satisfied and experience a comfortable stay with us. We are looking forward to your next visit!

10/10 Fremragende

Abdelkader

Synes godt om: Rengøring, værelsets komfort
Overnattede 4 nætter i december 2023
Svar fra Thomas den 8. jan. 2024
Merci beaucoup pour votre notation de 10/10!

10/10 Fremragende

Jahide

Synes godt om: Rengøring, værelsets komfort
Fantastique !
Overnattede 4 nætter i december 2023
Svar fra Thomas den 3. feb. 2024
Votre satisfaction est notre plus belle récompense, c'est donc un plaisir de lire que votre expérience a été à la hauteur de vos attentes.Je ne manquerais pas de partager vos commentaires positifs avec notre équipe, pour qui le confort de notre aimable clientèle est primordial.Dans l’attente et le plaisir de vous accueillir à nouveau dans notre établissement Staycity Marseille Centre Vieux Port.

6/10 Okay

Tunç

Synes godt om: Værelsets komfort
Synes ikke om: Rengøring
Overnattede 1 nat i december 2023
Svar fra Thomas den 8. jan. 2024
We are sorry to see that you did not enjoy your stay as expected.Feel free to contact us anytime during your stay as our front desk is opened 24/24h.

10/10 Fremragende

Vincent

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Très satisfait
Déco sobre, de bon goût et efficace, très bonne literie, très bon emplacement avec parking à proximité, personnel au top. Mon meilleur hébergement sur Marseille rapport qualité prix.
Overnattede 2 nætter i december 2023
Svar fra Thomas den 8. jan. 2024
C'est avec un grand plaisir que nous lisons votre commentaire suite à votre séjour parmi nous. Votre retour sur l’attention du personnel sera partagé avec l’ensemble de nos équipes, votre satisfaction étant notre plus grand objectif ! Nous espérons avoir le plaisir de vous revoir très prochainement pour une nouvelle expérience au Staycity Marseille Centre Vieux Port.

10/10 Fremragende

Ashag

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Thomas den 8. jan. 2024
Thank you for your rating!

10/10 Fremragende

Intissar

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Excellent séjour
Très accueillant le personnel est très agréable tout équipé dans la chambre niveau propreté rien à dire je recommande vivement cet établissement très bon séjour
Overnattede 1 nat i december 2023
Svar fra Thomas den 8. jan. 2024
C'est avec un grand plaisir que nous lisons votre commentaire suite à votre séjour parmi nous. Votre retour sur l’attention du personnel sera partagé avec l’ensemble de nos équipes, votre satisfaction étant notre plus grand objectif ! Nous espérons avoir le plaisir de vous revoir très prochainement pour une nouvelle expérience au Staycity Marseille Centre Vieux Port.

10/10 Fremragende

Claudia

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Good property
Svar fra Thomas den 6. feb. 2024
We thank you for taking the time to share your experience. We are delighted to read that you have had such a pleasant experience of our apartments. We look forward to welcoming you back soon !

10/10 Fremragende

Jeannoel

Synes godt om: Rengøring, værelsets komfort
Equipe au top rien a dire parfait
Overnattede 3 nætter i december 2023
Svar fra Thomas den 12. dec. 2023
Nous vous remercions d'avoir pris le temps de partager votre expérience suite à votre séjour parmi nous.Nous nous réjouissons que vous ayez apprécié le service attentif et compétent de nos réceptionnistes, je me ferais le plaisir de leur transmettre votre commentaire.Votre entière satisfaction est notre plus belle récompense !

8/10 Udmærket

DANIEL

Overnattede 2 nætter i november 2023
Svar fra Thomas den 18. dec. 2023
Thank you for your rating of 4/5.

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Overnattede 4 nætter i november 2023
Svar fra Thomas den 22. nov. 2023
Thank you for your rating of 8/10.

10/10 Fremragende

Jahide

Synes godt om: Rengøring, værelsets komfort
Overnattede 4 nætter i november 2023
Svar fra Thomas den 22. nov. 2023
Thank you for your rating of 10/10.

2/10 Forfærdeligt

Marty

Rejste med partner
Synes godt om: Faciliteter
Hotel staff was very nice and spoke English. We were on the 6th floor with no view of anything spectacular. Its Mid November and it was 35C (95F) in our room and they wouldnt unlock the AC control. We opened the balcony door to let the cool air in, but ended up having to close it due to the bugs and getting bug bites. Could of been bug bites but pretty sure it was mosquitoes. Smart TV but not hooked up properly. Food was okay. If you are starving its okay. But walk 10 minutes and get something good.
Overnattede 2 nætter i november 2023
Svar fra Thomas - Operations Manager den 17. nov. 2023
Dear Customer, Thank you for your comments. We were extremely sorry to learn that you were disappointed with the quality of our establishment, and in particular with the standards of tidiness of your bedroom. Please accept our sincere apologies. We would like to assure you that the necessary measures have been taken with our technical manager in order to improve the quality of the service we provide. We hope to have the pleasure of seeing you again. Best regards.

10/10 Fremragende

Matthew, New York

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay!!
Overnattede 2 nætter i november 2023
Svar fra Thomas - Operations Manager den 17. nov. 2023
We thank you for taking the time to share your experience. We are delighted to read that you have had such a pleasant experience of our apartments. We look forward to welcoming you back soon !

4/10 Dårligt

Maud

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Mauvaise isolation
Chambre plutôt propre et établissement renové qui aurait pu rendre le séjour agréable entre sa situation proche gare et vieux port. Seul problème nous nous sommes rendus compte dans la nuit que la baie vitrée de l’extérieur ne fermait pas correctement. Nous avons donc « dormi » avec les aboiements, les sirènes de police et le camion poubelle lors de sa tournée. Étant enceinte autant dire que la nuit n’a absolument pas été reposante et le séjour décevant …
Overnattede 1 nat i november 2023
Svar fra Thomas - Operations Manager den 17. nov. 2023
Bonjour,Nous sommes désolés d'apprendre que votre séjour n'a pas été à la hauteur de vos attentes.Notre réception étant ouverte 24/24h, n'hésitez pas à nous contacter à tous moment afin de trouver ensemble une solution adaptée à votre pproblème.

10/10 Fremragende

Emma

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Demasiado hermoso!!
Overnattede 3 nætter i november 2023
Svar fra Thomas - Operations Manager den 17. nov. 2023
Estimada Emma,Muchisimas gracias por su comentario.Estamos encantados que le haya gustado su estancia con nosotros.Esperemos verle de nuevo muy pronto.

6/10 Okay

SAMIR, London

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The property is in a great location, easy to get to with the metro and bus routes on its doorstep. The apartment that we stayed in was large, spacious and comfortable. The kitchen was fully equipped with a fridge, coffee machine, kettle, milk, microwave, the works. The internet connection was also great in the rooms so it's great place for WFH. What we didn't like was the limited lighting in the apartment, it was really dark even with the lamp(s). Unfortunately for us one wall light wasn't in working condition and one lamp was flickering which isn't comfortable to the eye. The bathroom that we received was great for accessible needs but otherwise after showering leaning against the wall, still came out to a very wet floor. Overall I would still stay here but would ask for extra lighting and a better apartment.
Overnattede 1 nat i november 2023
Svar fra Thomas - Operations Manager den 17. nov. 2023
Thank you so much for your fabulous review. We are very happy that you enjoyed your time with us. Both, myself and all the team look forward to welcoming you back on your next visit to Marseille.

10/10 Fremragende

fay

Overnattede 1 nat i november 2023
Svar fra Thomas - Operations Manager den 17. nov. 2023
Thank you for your rating of 10/10!

10/10 Fremragende

Sara

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 5 nætter i oktober 2023
Svar fra Thomas den 7. nov. 2023
Merci pour votre note de 10/10!

10/10 Fremragende

Lauric

Synes godt om: Rengøring, værelsets komfort
Très bn appart hôtel
Parfait
Overnattede 1 nat i november 2023
Svar fra Thomas den 6. nov. 2023
Votre satisfaction est notre plus belle récompense, c'est donc un plaisir de lire que votre expérience a été à la hauteur de vos attentes.Je ne manquerais pas de partager vos commentaires positifs avec notre équipe, pour qui le confort de notre aimable clientèle est primordial.Dans l’attente et le plaisir de vous accueillir à nouveau dans notre établissement Staycity Marseille Centre Vieux Port.

8/10 Udmærket

pascal

Overnattede 1 nat i november 2023
Svar fra Thomas den 6. nov. 2023
Thank you for your rating of 8/10.

8/10 Udmærket

Ousmane

Synes godt om: Rengøring, værelsets komfort
Overnattede 3 nætter i oktober 2023
Svar fra Thomas den 2. nov. 2023
Thank you for your rating of 8/10.