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Anmeldelser af Macdonald Compleat Angler

4 out of 5
Macdonald Compleat Angler
Marlow Bridge, Marlow, England

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 271 af i alt 602 anmeldelser" "
Bedømmelse på 8 − Udmærket. 190 af i alt 602 anmeldelser" "
Bedømmelse på 6 − Okay. 82 af i alt 602 anmeldelser" "
Bedømmelse på 4 − Dårligt. 39 af i alt 602 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 20 af i alt 602 anmeldelser" "

8,6/10

Rengøring

8,4/10

Service og personale

8,2/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Michael Skov

Overnattede 2 nætter i august 2023
Svar fra John den 12. aug. 2023
Dear MichaelMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring
Synes ikke om: Service og personale
Lovely location
Lovely location by the river. Make sure you get a river view room, otherwise the rooms are quite dull. They are too busy to give proper service. You must book the restaurant in advance to be able to dine at the hotel. Breakfast was good.
Overnattede 1 nat i juni 2018

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Location location location!!!
Smukt belliggende med fin service og (for engelsk standard) flotte værelser

8/10 Udmærket

Caroline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Our check in and out excellent - lovely staff. Room quite large. Wardrobe but no drawers to put clothes so had to stay in suitcase. Room clean but a bit tired. Had balcony which had good view of river, but it was rather shabby. We did enjoy our stay and glad we did stay there.
Overnattede 1 nat i maj 2024
Svar fra Prem Kumar den 11. maj 2024
Dear Caroline,Thank you for choosing to stay with us and for sharing your feedback. We're glad you enjoyed our excellent check-in/out service and found our staff lovely. Your comments about the room and balcony are noted, and our Maintenance team had already carried out some of the rooms balcony on deep cleaning and worked on improvements. We look forward to welcoming you back soon.RegardsPrem Kumar General Manager

8/10 Udmærket

Corinna

Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i maj 2024
Svar fra Prem Kumar den 11. maj 2024
Dear Corinna,Many thanks for leaving us a great review score. I am delighted you enjoyed your visit.RegardsPrem Kumar General Manager

8/10 Udmærket

Dennise

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely site on the river and good walking distance from town
Overnattede 1 nat i april 2024
Svar fra Prem Kumar den 11. maj 2024
Dear Dennise,Many thanks for leaving us a great review score. I am delighted you enjoyed your visit.RegardsPrem Kumar General Manager

2/10 Forfærdeligt

John

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
No water in taps, telephone did not work,
Overnattede 1 nat i april 2024
Svar fra Prem Kumar den 27. apr. 2024
Dear John,We sincerely apologize for the inconvenience you experienced with the lack of water in the taps and the malfunctioning telephone during your stay. It's regrettable that we failed to promptly communicate the service attendance during your visit. Rest assured, we have addressed these issues to ensure they do not recur.Thank you for bringing these matters to our attention. We hope for the opportunity to make it up to you in the future and provide you with a much-improved experience.RegardsPrem Kumar General Manager

2/10 Forfærdeligt

Joanne

Overnattede 1 nat i april 2024
Svar fra Prem Kumar den 11. maj 2024
Dear Joanne,Many thanks for leaving us a great review score. I am delighted you enjoyed your visit.RegardsPrem Kumar General Manager

10/10 Fremragende

Anthony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Prem Kumar den 27. apr. 2024
Many thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsPrem Kumar General Manager

10/10 Fremragende

Iain

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Location
A great location for a few days break. Staff were great and location was fantastic handy to go into Marlow which is a great town as well as walking distance to the station where we got a train onto Paddington.
Overnattede 1 nat i februar 2024
Svar fra P Kumar den 20. feb. 2024
Dear Iain,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed our great location for your break. It's fantastic to know that our staff provided you with excellent service, and that you found our proximity to Marlow town and the train station convenient for exploring the area. We hope to welcome you back for another wonderful stay in the future!Warm regards,Prem Kumar General Manager

10/10 Fremragende

Nick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra P Kumar den 18. feb. 2024
Dear Nick,Thank you for your generous 10 rating. Pleased you enjoyed yours stay.Prem Kumar General Manager

8/10 Udmærket

Georgina

Rejste med familie
Synes godt om: Rengøring, service og personale
Nice one night stay
A lovely stay with my husband and 4 month old. All staff we encountered were lovely and helpful, and breakfast in the room was great though arrived a little early. Just a couple of negatives, although there was a baby on the booking we were given a room upstairs with no lift so we were unable to take the pram, however we did not ask to change rooms as we were only there for one night so I am not sure if this could have been resolved. Another negative was that we had a whirlpool bath in the bathroom which didn’t work, again as we were only there for one night and it was late when we discovered this we did not bring it to anyone’s attention so did not give the hotel the opportunity to resolve this. Overall a lovely stay.
Overnattede 1 nat i februar 2024
Svar fra P Kumar den 15. feb. 2024
Thank you for choosing to stay with us and for your valuable feedback. We're glad you enjoyed your stay overall. We apologize for the inconvenience with the room assignment and the whirlpool bath. Your satisfaction is important to us, and we would have been happy to address these issues if they were brought to our attention during your stay. We appreciate your understanding and hope to welcome you back for another great stay in the future.Best regards,Prem Kumar General Manager

6/10 Okay

Julie

Rejste med partner
Synes godt om: Rengøring, service og personale
The hotel is in a great location with very friendly staff. Our bathroom needs a complete overhaul, very dated.
Overnattede 1 nat i februar 2024
Svar fra P Kumar den 15. feb. 2024
Dear Julie,Thank you for your recent stay with us and for sharing your feedback. We're delighted to hear that you appreciated our hotel's great location and found our staff to be friendly.We value your feedback regarding the bathroom and apologize for any inconvenience caused by its dated appearance. Your comments are important to us, and we will certainly take them into consideration as we strive to improve our facilities.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Prem Kumar General Manager

10/10 Fremragende

karen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely stay, very convenient , easy parking
Overnattede 1 nat i januar 2024
Svar fra P Kumar den 15. feb. 2024
Dear Karen,Thank you for staying with us and for your kind words! We're thrilled you had a lovely stay and found our location convenient with easy parking.Looking forward to hosting you again soon!Prem Kumar General Manager

10/10 Fremragende

Marianne

Overnattede 2 nætter i januar 2024
Svar fra P Kumar den 15. feb. 2024
Dear Marianne,Thank you for your stellar rating! We're thrilled to hear that you had a perfect experience during your stay with us.We look forward to welcoming you back for another fantastic stay in the future!Prem Kumar General Manager

6/10 Okay

Verificeret rejsende

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Ok but nothing special
One night stay whilst visiting friends. Annual trip. We’re barely in the room so I booked a basic double - think I upgraded last year. Large room, overlooked car park, but ok, if a bit brown! The bathroom was terrible. Loo was dirty under the seat, shower tap/fitting rusty and falling apart. The whole hotel is now dated and needs money spending on it. Such a shame as years ago it was a very upmarket place. Now it’s very ordinary and overpriced for what it is.
Overnattede 1 nat i december 2023

6/10 Okay

Mark

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Needs an upgrade.
Rooms are really tired and the cleaning wasn’t great.
Overnattede 1 nat i december 2023

10/10 Fremragende

Kay

Overnattede 3 nætter i november 2023
Svar fra John den 20. dec. 2023
Dear KayMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

10/10 Fremragende

Richard

Beautiful location.
Have given me a small bed. The first nigh. We happy to give ma a great room. Loved the setting. And the sound of the water on the weir. The parking was not good. They had Christmas party on Friday and Saturday night.
Overnattede 3 nætter i december 2023
Svar fra John den 5. dec. 2023
Dear RichardThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 Okay

Hisamune

Overnattede 2 nætter i november 2023
Svar fra John den 30. nov. 2023
Dear HisamuneThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

8/10 Udmærket

Nicola

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not bad
Really lovely staff. Super friendly and helpful. Lovely location in Marlow. Breakfast was a bit of a disappointment for the price. Supplement for eggs Benedict. Not sure why. Baked beans were the worst I had ever tasted. Had to send breakfast back as it was cold. Also really shocked at the service charge applied to every round of drinks at the bar that we went up and ordered and took back to our table ourselves. Not sure this is justified at all. Especially when paying £13 for a Bailey's!! Really lovely hotel just a few bits that disappointed.
Overnattede 1 nat i november 2023
Svar fra John den 24. nov. 2023
Dear NicolaThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 Okay

Ericus

Rejste med partner
Synes godt om: Faciliteter
Super mooie locatie aan de rand van Marlow, aan de oever van de Thames echter wij werden ongeïnteresseerd ontvangen. Kamer was i. Het oude gedeelte, was warm en lawaaiig. Na klacht andere kamer in nieuwer gedeelte gekregen en dat was een behoorlijke verbetering. Verder weinig reuring in het restaurant, de bar en de medewerkers stonden er ook een beetje animoos bij. Gelukkig kan je in Marlow op veel plekken goed ontbijten en lekker eten met zelfs in de pubs attente bediening. Zou in een dergelijk hotel toch ook moeten kunnen!?
Overnattede 2 nætter i oktober 2023
Svar fra John den 11. nov. 2023
Dear EricusThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 Okay

Joseph

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Hotel needs updating to warrant high end costs.
Lovely setting and great location but hotel itself is very dated and run down. Certainly not worth what they charge for a room/suite.
Overnattede 2 nætter i oktober 2023
Svar fra John den 11. nov. 2023
Dear JosephThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

8/10 Udmærket

Ruth

Overnattede 1 nat i oktober 2023
Svar fra John den 18. okt. 2023
Dear RuthMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

6/10 Okay

Annette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A little disappointed.
Nice location and look and feel is good. Disappointed with the food in the Riverside Restaurant and definitely not value for money. This applies to dinner and breakfast. £20 for breakfast each and then a supplement of £6 if you wanted certain things like Avocado on toast instead of a full English. The full English was only one rasher of bacon one sausage one mushroom and half a tomato. We did decline the black pudding. The breakfast had obviously been cooked much earlier and left for some time to keep warm. At dinner We paid £4 for the smallest pot of nuts as a nibble to start with. The king prawn tagliatelle only had 5 prawns and the Chicken Milannaise was just chicken in breadcrumbs on a bed of green salad leaves. We had to pay £ 6 extra for the chips to go with it. This certainly wasn’t the standard of cuisine that we were expecting and paid for.
Tiny portion of nuts. !!
Overnattede 1 nat i oktober 2023
Svar fra John den 18. okt. 2023
Dear AnnetteThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

8/10 Udmærket

Stephen

Synes godt om: Rengøring
Nice but could be a little better
Hotel is set, beautifully, on the Thames. The reception staff were friendly and very helpful. The Sindhu Restaurant was amazing. Excellent food. Staff fantastic. Breakfast service was very slow both mornings. Room decor a little tired. Needs updating.
Overnattede 2 nætter i september 2023
Svar fra John den 4. okt. 2023
Dear StephenThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 Okay

Sarah

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
A lovely hotel in a beautiful spot but: Our group checked in separately and there was an issue with the need for an accessible room - we tried to call the hotel while out in the afternoon to resolve this before returning in the evening, the reservations inbox was full and just cut off and 2 calls to the hotel reception rang for half an hour each before we gave up. Lack of response was very poor! When we returned to the hotel the issue was resolved but due to inability to contact the hotel we were worried about this all afternoon. We paid a price to include breakfast but we’re very surprised to see on the menu that a “specialty “ coffee I.e. a cappuccino or latte would be £4 extra - not a major issue except left us feeling that every penny being squeezed out was more important than customer experience
Overnattede 1 nat i september 2023
Svar fra John den 28. sep. 2023
Dear SarahThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

10/10 Fremragende

Katie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My husband and I had a fantastic stay in a deluxe double overlooking the river for our recent wedding anniversary. The staff were amazing and went above and beyond for us, even before they knew it was a special occasion. Chris the concierge was wonderful and a joy to talk to. The restaurant in the hotel, Sindhu by Atul Kochhar, was lovely. Food delicious, and again the staff were impeccable. Great location only a short walk in to Marlow, where there are shops, pubs and restaurants to explore. We will definitely be back!
Overnattede 1 nat i september 2023
Svar fra John den 28. sep. 2023
Dear KatieMany thanks for leaving us a great review. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

10/10 Fremragende

Douglas, Winchester

Overnattede 1 nat i september 2023
Svar fra John den 13. okt. 2023
Dear DouglasMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

10/10 Fremragende

Gregory

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra John den 19. sep. 2023
Dear GregoryMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

10/10 Fremragende

Gregory

Overnattede 1 nat i september 2023
Svar fra John den 19. sep. 2023
Dear GregoryMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

10/10 Fremragende

Linda

Overnattede 1 nat i september 2023

6/10 Okay

J

Overnattede 1 nat i september 2023
Svar fra John den 7. sep. 2023
Dear JThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

8/10 Udmærket

Cathryn

Overnattede 1 nat i august 2023
Svar fra John den 2. sep. 2023
Dear CathrynMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

10/10 Fremragende

Nick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent dog-friendly venue.
Primary for us was a certain level of luxury and a dog-friendly venue. Compleat Angler met both of these. Check in was super friendly and efficient. Our room was outstanding. We dined in Sindhu which was one of the best Indian meals I’ve ever tasted. Concierge staff we really helpful. My only slight complaint was the breakfast service. Food was somewhat lacking, and the staff seemed to be in disarray. However, it didn’t taint our stay at all, just a little comical at times.
Overnattede 2 nætter i august 2023
Svar fra John den 2. sep. 2023
Dear NickThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

10/10 Fremragende

Ann

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra John den 2. sep. 2023
Dear AnnMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

10/10 Fremragende

Brett

Overnattede 1 nat i august 2023
Svar fra John den 23. aug. 2023
Dear BrettMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

8/10 Udmærket

Christine

Synes godt om: Rengøring, service og personale, værelsets komfort
The hotel is lovely, but our room carpet was very worn. The breakfast is basic.
Overnattede 2 nætter i august 2023
Svar fra John den 19. aug. 2023
Dear ChristineThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

10/10 Fremragende

Rex

Overnattede 1 nat i august 2023

4/10 Dårligt

Kristian

Forretningsrejsende
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Disappointing
The social dining areas are lovely, but the rooms and the hallways linking the rooms need updating. I stayed in room 65 which is at the very top and very hot.
Overnattede 1 nat i august 2023
Svar fra John den 19. aug. 2023
Dear KristianThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 Okay

Clare

Rejste med partner
Synes godt om: Rengøring, service og personale
Superb service & very dog friendly. Rooms a little shabby & bathroom old with leaking shower.
Overnattede 1 nat i august 2023
Svar fra John den 19. aug. 2023
Dear ClareThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

8/10 Udmærket

Sjoerd

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Erg leuk hotel, schitterende ligging
Er was geen stopcontact naast het bed om een telefoon op te laden.
Overnattede 1 nat i august 2023
Svar fra John den 16. aug. 2023
Dear SjoerdThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 Okay

Miles

Overnattede 1 nat i august 2023
Svar fra John den 7. sep. 2023
Dear MilesThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
The setting and room were lovely, the breakfast was fine. Sadly, we were not able to have the use of the tables on the lawn by the river - which was the main reason we booked. It was my wife’s birthday - we stayed for 2 nights, meals out both nights. We wanted to spend the afternoon of the day in between the lawn tables playing games, drinking wine - and watching the river and the world drift by. The hotel, however, booked the lawn area to a private function. With no access for residents. No other options. Nothing to make up for it. And then the TV in the room didn’t work either. Maintenance person 1 came - couldn’t fix it. Asked for person 2, who never came. So no games on the lawn, or tv in the room. And not even a happy birthday for my wife. And nothing offered by the hotel to make up for it.
Overnattede 2 nætter i august 2023
Svar fra John den 16. aug. 2023
Dear TravelerThank you for the review and feedback.RegardsJohn WillcockGeneral Manager

6/10 Okay

Gerard

Synes ikke om: Rengøring
Overnattede 1 nat i august 2023
Svar fra John den 16. aug. 2023
Dear GerardThank you for your review rating. I am sorry to see that you had a poor stay with us. Please contact me directly to expand on what went wrong so I can resolve for you.RegardsJohn WillcockGeneral Manager

10/10 Fremragende

Kathryn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra John den 12. aug. 2023
Dear KathrynMany thanks for leaving us a great review score. I am delighted you enjoyed your stay.RegardsJohn WillcockGeneral Manager

6/10 Okay

Guy

Rejste i en gruppe
Synes godt om: Værelsets komfort
Synes ikke om: Service og personale
Overnattede 2 nætter i august 2023
Svar fra John den 9. aug. 2023
Dear GuyThank you for your rating.RegardsJohn WillcockGeneral Manager

10/10 Fremragende

Douglas

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our only regret was that we were staying merely one night. Excellent dining, elegant rooms, friendly and accommodating staff. My grandmother, who recommended it, was absolutely right.
Overnattede 1 nat i juli 2023
Svar fra John den 7. aug. 2023
Dear DouglasThank you for taking the time to review us following your recent stay at the Compleat Angler. I was delighted to note that you had such an enjoyable experience. We very much look forward to having the pleasure of welcoming you back when you can be assured of a very warm welcome.RegardsJohn WillcockGeneral Manager

8/10 Udmærket

Karen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and fabulous surroundings. David the concierge was amazing, so friendly, chatty and very helpful with everything.
Overnattede 1 nat i juli 2023
Svar fra John den 7. aug. 2023
Dear KarenThank you for taking the time to review us following your recent stay at the Compleat Angler. I was delighted to note that you had such an enjoyable experience. We very much look forward to having the pleasure of welcoming you back when you can be assured of a very warm welcome.RegardsJohn WillcockGeneral Manager

10/10 Fremragende

Linda

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Last minute booking due to flight delay. Older property, is well maintained and very quiet. Not ideal if you have accessibility needs, otherwise a typically well appointed British Inn on outskirts of LHR
Overnattede 1 nat i juli 2023
Svar fra John den 27. jul. 2023
Dear LindaThank you for the review and feedback.RegardsJohn WillcockGeneral Manager