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Anmeldelser af The Manila Hotel

5 out of 5
The Manila Hotel
One Rizal Park, Manila

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 596 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 266 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 80 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 33 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 26 af i alt 1001 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,8/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Brain

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 12 nætter i april 2023
Svar fra The Manila Hotel Team den 18. apr. 2023
Dear valued guest,Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.

10/10 Fremragende

Jørgen Sejer

Overnattede 1 nat i april 2023
Svar fra The Manila Hotel Team den 5. apr. 2023
Dear valued guest,Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.

8/10 Udmærket

Marco

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes at check-in tog alt for lang tid.
Overnattede 1 nat i november 2022
Svar fra The Manila Hotel Team den 28. nov. 2022
Dear valued guest, Thank you for posting a review of your most recent visit to the hotel. We regret to hear about your inconvenience during check-in. Rest assured, we are taking note of your comments and feedback to further improve our quality of services. Despite this, we hope that you will afford us the opportunity to regain your trust and come visit us again. Thank you.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk ophold
Fantastisk ophold. Top class service, og mad. Juledekorationer var vores favorit.
Overnattede 1 nat i november 2022

6/10 Okay

Olav

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Jeg havde fået hotellet anbefalet af venner der er helt vilde med det. Der er også rent og pænt. Jeg kunne imidlertid slet ikke lide det. Det var meget stort og meget upersonligt. Jeg følte mig som en myre i en myretue. Når man tjekker ind snakker man med receptionisten gennem et samtaleanlæg med højtalere der runger så man ikke kan høre noget. Hele den store lobby hvor restauranten er, er kølet ned til køleskabs temperatur så man må have vintertøj på for at sidde der. Bestemt ikke miljøvenlig.
Overnattede 2 nætter i oktober 2022
Svar fra The Manila Hotel Team den 7. nov. 2022
Dear valued guest, Thank you for your review. We regret to hear of your unpleasant experience with us. Your comments and feedback are duly noted and reviewed to further improve our products and services. We hope that despite this, you would still give us another chance and would consider staying with us in the future.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Flot og klassisk hotel
Flot og klassisk hotel
Overnattede 2 nætter i februar 2020

8/10 Udmærket

stephen

Rejste med familie
Synes godt om: Faciliteter
Staff eager to please but, lacked diorection.
Overnattede 1 nat i maj 2024
Svar fra The Manila Hotel Team den 16. maj 2024
Dear Stephen, We are disappointed that your experience did not meet your expectations regarding our staff. Rest assured all your feedback and comments are duly noted and reviewed to further improve our products and services. We hope that you'll be able to give us another chance and will revisit us in the future. Stay safe and healthy!

10/10 Fremragende

Marilyn

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and nice
Overnattede 1 nat i maj 2024
Svar fra The Manila Hotel Team den 15. maj 2024
Dear Marilyn, Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.

4/10 Dårligt

Frank

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
There are two issues. I frequent Manila Hotel as a personal retreat. I always highly recommend it. I become a prestige member each year. this visit was not pleasant. Normally a deposit of 4,000p is required to pay for incidentals. This time I was required to prepay for any charges to my room. I started with 10,000p and was later required to add 15,000p. That is not a deposit. it is a required prepayment, and quite honestly, when I was asked to replenish my account it was while I was with my guest at dinner. I have never been so humiliated. Next, I booked my stay in early May for mid May. I booked on line. The hotel is advertised with certain amenities. One of which is their pool. The pool is a highlight for me. I enjoy dining pool side. However, at the time of booking, the pool was under renovation but not mentioned on the website. When I arrived, it was completely closed. It was not what I paid for and the hotel did not have the decency to notify me that the pool was closed prior to checking in. I paid for the pool. I was not able to receive what I paid for. They informed me when I checked in. At that point, I could no longer cancel my reservation. My time there was literally awful.
Overnattede 4 nætter i maj 2024
Svar fra The Manila Hotel Team den 15. maj 2024
Dear Frank, We hold ourselves to high standards and always try to provide the best service possible to our guests. Regretfully, on this occasion, we didn't meet your expectations. Contrary to what you mentioned sir, announcements were made by the hotel via website, social media, and online partners to manage expectations. We posted on our website a month before we closed the pool for renovation. Moving forward, we are still looking forward to the opportunity to welcome you back with improved service in the near future. Thank you and take care.

10/10 Fremragende

DONALD ALAN, Oklahoma City

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The best place to stay , I’ll definitely be back.
Overnattede 1 nat i maj 2024
Svar fra The Manila Hotel Team den 13. maj 2024
Dear Donald, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and facilities. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay/visit. We look forward to seeing you on your next trip to The Manila Hotel!

10/10 Fremragende

Brett

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A beautiful lobby, comfortable room, fantastic breakfast variety, lovely pool area. Some aspects of room is dated and worn eg carpet. Sadly i saw a cockroach crawling near food in the breakfast room which i pointed out to staff who said they would deal with it.
Overnattede 3 nætter i april 2024
Svar fra The Manila Hotel Team den 8. maj 2024
Dear Brett, Thank you for sharing your recent experience with us. We regret to hear about the unpleasant experience during your stay, especially with the restaurant service. Rest assured that we and the departments concerned will discuss this review with utmost priority and importance so that issues like these may never arise in the near future. We hope to welcome you back with improved quality of service and grace on your next visit.Thank you and take care.

10/10 Fremragende

Dennis

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My favorite place to stay in Manila.
Overnattede 2 nætter i maj 2024
Svar fra The Manila Hotel Team den 8. maj 2024
Dear Dennis, Thank you for taking some of your precious time to share with us a review of your most recent visit to the hotel. We are delighted to hear about your wonderful experience during your stay/visit. We look forward to welcoming you back. Thank you so much and stay safe!

8/10 Udmærket

Marcial

Rejste med partner
Room temperature control is not working and room becomes very cold at night.
Overnattede 3 nætter i maj 2024
Svar fra The Manila Hotel Team den 7. maj 2024
Dear Marcial, We hold ourselves to high standards and always try to provide the best service possible to our guests. Regretfully, on this occasion, we didn't meet your expectations. As your home away from home, our aim is your comfort and well-being so please know that we take your satisfaction seriously. We will review our service standards and procedures to ensure that something like this does not happen again. Despite this, we hope that you will afford us the opportunity to regain your trust and come visit us again. Thank you and stay safe!

4/10 Dårligt

TIMOTHY

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring
Found a bed bug one of our pillows
Overnattede 1 nat i april 2024
Svar fra The Manila Hotel Team den 28. apr. 2024
Dear Timothy, We are disappointed that your experience did not meet your expectations. Rest assured all your feedback and comments are duly noted and reviewed to further improve our products and services. We hope that you'll be able to give us another chance and will revisit us in the future. Stay safe and healthy!

8/10 Udmærket

Irene

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I did not like how busy the lobby got during events, it was very difficult to relax.
Overnattede 5 nætter i april 2024
Svar fra The Manila Hotel Team den 24. apr. 2024
Dear Irene, Mabuhay from The Manila Hotel! Thank you for sharing your review of our property. We deeply regret to hear of your unpleasant experience as we were not able to serve you at the level of standards and comfort that we are usually known for. We would like to thank you for your understanding as peak season is upon us and we know that this is not an excuse to miss out on the other details that would have made your stay a pleasant and memorable experience. Rest assured that we will discuss these concerns front and center with the departments concerned so that we may improve and streamline areas that we have overlooked. Moving forward, we are still looking forward to the opportunity to welcome you back with improved service in the near future. Thank you and take care.

10/10 Fremragende

DONALD ALAN, Oklahoma City

Overnattede 1 nat i april 2024
Svar fra The Manila Hotel Team den 12. maj 2024
Dear Donald, Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.

8/10 Udmærket

Dane

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Some things I like: The buffet breakfast. Help from Nino, manager of the buffet. Wonderful ambiance inside and out. Can be improved: - The laundry number does not ring/ have to call house keeping - The room was noisy due to construction. - I asked for a room without the air conditioner on and got a room with full blast air conditioning set to max. - The laundry said "done in 8 hours" and was not ready the next morning 10 hours later but was very expensive.
Overnattede 2 nætter i april 2024
Svar fra The Manila Hotel Team den 21. apr. 2024
Dear Dane, We hold ourselves to high standards and always try to provide the best service possible to our guests. Regretfully, on this occasion, we didn't meet your expectations. As your home away from home, our aim is your comfort and well-being so please know that we take your satisfaction seriously. We have reviewed our service standards and procedures to ensure that something like this does not happen again. Despite this, we hope that you will afford us the opportunity to regain your trust and come visit us again. Thank you and stay safe!

8/10 Udmærket

Hubertus

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
hotel with lots of history and charme. friendly staff, big pool and gym with lots of equipment. negative: the formerly famous breakfast buffet is gone. buffet quality is average, not outstanding anymore
Overnattede 2 nætter i april 2024
Svar fra The Manila Hotel Team den 21. apr. 2024
Dear Hubertus, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and facilities. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay/visit. We look forward to seeing you on your next trip to The Manila Hotel!

8/10 Udmærket

Irene

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property and staff was great. I would say my only complaint was the property tend to get very busy and crowded due to the many events and functions happening inside the property. At times made it difficult to relax, especially when the loud music would go on from the functions.
Overnattede 12 nætter i april 2024
Svar fra The Manila Hotel Team den 21. apr. 2024
Dear Irene, Mabuhay from The Manila Hotel! Thank you for sharing your review of our property. We deeply regret to hear of your unpleasant experience as we were not able to serve you at the level of standards and comfort that we are usually known for. We would like to thank you for your understanding as peak season is upon us and we know that this is not an excuse to miss out on the other details that would have made your stay a pleasant and memorable experience. Rest assured that we will discuss these concerns front and center with the departments concerned so that we may improve and streamline areas that we have overlooked. Moving forward, we are still looking forward to the opportunity to welcome you back with improved service in the near future. Thank you and take care.

8/10 Udmærket

Georg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra The Manila Hotel Team den 16. apr. 2024
Dear Georg, We appreciate the time you have spent giving us a review of your recent stay/visit to the property. We do hope you can revisit us again in the near future. Thank you for your continued support and patronage of the Grand Dame.

10/10 Fremragende

Phael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient n clean. Excellesnt CS service.
Overnattede 2 nætter i april 2024
Svar fra The Manila Hotel Team den 14. apr. 2024
Dear Phael, We appreciate the time you have spent giving us a review of your recent stay/visit to the property. We do hope you can revisit us again in the near future. Thank you for your continued support and patronage of the Grand Dame.

10/10 Fremragende

Matt

Overnattede 1 nat i april 2024
Svar fra The Manila Hotel Team den 30. apr. 2024
Dear Matt, Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.

10/10 Fremragende

Matt

Overnattede 1 nat i april 2024
Svar fra The Manila Hotel Team den 24. apr. 2024
Dear Matt, Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.

10/10 Fremragende

Rick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 3 nætter i marts 2024
Svar fra The Manila Hotel Team den 2. apr. 2024
Dear Rick, Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.

8/10 Udmærket

Eduardo

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Noisy and limited dining facility around the area
Overnattede 6 nætter i marts 2024
Svar fra The Manila Hotel Team den 1. apr. 2024
Dear Eduardo, We are disappointed that your experience did not meet your expectations. Rest assured all your feedback and comments are duly noted and reviewed to further improve our products and services. We hope that you'll be able to give us another chance and will revisit us in the future. Stay safe and healthy!

8/10 Udmærket

Morgan

Overnattede 1 nat i marts 2024
Svar fra The Manila Hotel Team den 16. apr. 2024
Dear Morgan, Thank you for giving us an excellent review of your most recent visit to the hotel. We are pleased that you have chosen the hotel as your home away from home. Thank you for your continued support and patronage of The Grand Dame. We hope to see you again soon. Take care and stay safe.

2/10 Forfærdeligt

Gordon

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
In need of a serious refurbishment - badged as 5⭐️but it is far from it - seems to cater more for cruise ship guests than residents and facilities poor for the volume of people - we wouldn’t recommend this to our friends and family
Overnattede 1 nat i marts 2024
Svar fra The Manila Hotel Team den 26. mar. 2024
Dear Gordon, We hold ourselves to high standards and always try to provide the best service possible to our guests. Regretfully, on this occasion, we didn't meet your expectations. As your home away from home, our aim is your comfort and well-being so please know that we take your satisfaction seriously. We have reviewed our service standards and procedures to ensure that something like this does not happen again. Despite this, we hope that you will afford us the opportunity to regain your trust and come visit us again. Thank you and stay safe!

10/10 Fremragende

Precious Joy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra The Manila Hotel Team den 26. mar. 2024
Dear Precious Joy, Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.

10/10 Fremragende

Paul Cayetuna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel was fantastic! The level of service and care by the staff was beyond reproach! I wholeheartedly would recommend this hotel for a stay in Manila.
Overnattede 13 nætter i marts 2024
Svar fra The Manila Hotel Team den 24. mar. 2024
Dear Paul, Thank you for your glowing review and recommendation! We’re thrilled to hear that our team exceeded your expectations in providing you the best service. We strive to deliver professional and efficient service to all our clients. We truly appreciate your kind words and look forward to having you again as our guest in the future!

10/10 Fremragende

Virginia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely immaculate hotel. Grand lobby. Staff are gracious and friendly.
Overnattede 1 nat i marts 2024
Svar fra The Manila Hotel Team den 22. mar. 2024
Dear Virginia, Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.

8/10 Udmærket

Jerry

Rejste med partner
Breakfast
Overnattede 2 nætter i marts 2024
Svar fra The Manila Hotel Team den 14. mar. 2024
Dear Jerry, Thank you for taking some of your precious time to share with us a review of your most recent visit to the hotel. We are delighted to hear about your wonderful experience during your stay/visit. We look forward to welcoming you back. Thank you so much and stay safe!

10/10 Fremragende

Jinky Jonah

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service! Thank you.
Overnattede 1 nat i februar 2024
Svar fra The Manila Hotel Team den 11. mar. 2024
Dear Jinky, Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.

8/10 Udmærket

Sarah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful, traditional hotel. In a good location, near to the walled city. Lovely pool area with swim up bar and happy hour! Staff were very helpful and friendly.
Overnattede 3 nætter i december 2023
Svar fra The Manila Hotel Team den 5. mar. 2024
Dear Sarah, Thank you for your kind words and wonderful 5-star review! We are thrilled to hear that you enjoyed your stay at Manila Hotel and had a memorable experience. Our team works hard to provide exceptional service and amenities, and receiving such positive feedback is always rewarding.

10/10 Fremragende

john

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Historic property, good pool and gym. Very popular breakfast buffet. Very near the old fort and other tourist spots…but this is a developing country with all the poverty that comes with it. The hotel is super safe, but a large number of homeless in the surrounding area.
Overnattede 2 nætter i marts 2024
Svar fra The Manila Hotel Team den 5. mar. 2024
Dear John, Thank you for giving us an excellent review of your most recent visit to the hotel. We are pleased that you have chosen the hotel as your home away from home. Thank you for your continued support and patronage of The Grand Dame. We hope to see you again soon. Take care and stay safe.

8/10 Udmærket

Maria Cristina

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Historical hotel with most of its original features preserved. Beautiful lobby with great musicians.
Overnattede 1 nat i februar 2024
Svar fra The Manila Hotel Team den 3. mar. 2024
Dear Maria Cristina, Thank you so much for your kind words and for sharing your experience with The Manila Hotel. We are thrilled to hear that our team provided excellent service during your recent visit, leaving a strong impression. Your constructive feedback is invaluable in helping us improve and continue providing excellent customer service. We truly appreciate your support, and we are grateful when our valued customers like you take the time to leave positive reviews, as this helps us to attract more customers and increases our reputation.We hope to see you again soon!

10/10 Fremragende

noel

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The lobby has a welcoming and happy ambience.
Overnattede 1 nat i februar 2024
Svar fra The Manila Hotel Team den 3. mar. 2024
Dear Noel, Thank you for taking some of your precious time to share with us a review of your most recent visit to the hotel. We are delighted to hear about your wonderful experience during your stay/visit. We look forward to welcoming you back. Thank you so much and stay safe!

10/10 Fremragende

Dolores

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I like the staff attentiveness. Wish there is more complimentary bottle water.
Overnattede 1 nat i februar 2024
Svar fra The Manila Hotel Team den 3. mar. 2024
Dear Dolores, We appreciate your fantastic review and are delighted to hear that you had an enjoyable experience with us! Our team works diligently to ensure that we are able to meet your expectations. Thank you for choosing The Manila Hotel and we can’t wait to serve you again in the future!

8/10 Udmærket

??

Synes godt om: Rengøring, service og personale, faciliteter
とても歴史のある施設です。調度品には気をつけなければなりません。
Overnattede 3 nætter i februar 2024
Svar fra The Manila Hotel Team den 3. mar. 2024
Dear valued guest, We appreciate the time you have spent giving us a review of your recent stay/visit to the property. We do hope you can revisit us again in the near future. Thank you for your continued support and patronage of the Grand Dame.

10/10 Fremragende

virginia c.

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a short stay. I enjoyed every moment of my stay. Staff are wonderful.
Overnattede 1 nat i februar 2024
Svar fra The Manila Hotel Team den 28. feb. 2024
Dear Virginia, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and facilities. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay/visit. We look forward to seeing you on your next trip to The Manila Hotel!

8/10 Udmærket

Go

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra The Manila Hotel Team den 28. feb. 2024
Dear Go, We appreciate the time you have spent giving us a review of your recent stay/visit to the property. We do hope you can revisit us again in the near future. Thank you for your continued support and patronage of the Grand Dame.

10/10 Fremragende

Marilis

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A historic and beautiful hotel in the heart of Manila! I could not recommend a stay here enough. The staff was wonderful, the rooms are clean and spacious, and we really enjoyed our stay here.
Overnattede 2 nætter i februar 2024
Svar fra The Manila Hotel Team den 27. feb. 2024
Dear Marilis, Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.

8/10 Udmærket

Toshiki

Overnattede 3 nætter i februar 2024
Svar fra The Manila Hotel Team den 21. mar. 2024
Dear Toshiki, We appreciate the time you have spent giving us a review of your recent stay/visit to the property. We do hope you can revisit us again in the near future. Thank you for your continued support and patronage of the Grand Dame.

10/10 Fremragende

Richard

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I make it a point to stay at the Manila Hotel every time I visit the Philippines (usually a couple of times a year) because I’m always treated like a member of the family. The staff is always friendly and hospitable, which is not the case with many of the other hotels I’ve stayed at. I highly recommend The Manila Hotel to all my friends and acquaintances visiting the Philippines!
Overnattede 4 nætter i februar 2024
Svar fra The Manila Hotel Team den 26. feb. 2024
Dear Richard, Thank you for your glowing review and recommendation! We’re thrilled to hear that our team exceeded your expectations in providing you the best service. We strive to deliver professional and efficient service to all our clients. We truly appreciate your kind words and look forward to having you again as our guest in the future!

10/10 Fremragende

Marian

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really like the views from the 14th floor. Staff was nice and attended well to our needs. Unfortunately, some of the electric outlets were not functioning properly. Carpet, especially inside the rooms, also needs replacement. Room to room calling was also somehow problematic— one had to dial the operator first to get connected to another room to make a call. Breakfast was great! A lot of selections. The one thing why this hotel is special? It is the history that is attached to it and is situated in a historical place. That’s irreplaceable. Overall experience? I will come back, no doubt — as long as the price remains reasonable. Perhaps all the electrical outlets would have been repaired and old carpets replaced by then.
Overnattede 7 nætter i februar 2024
Svar fra The Manila Hotel Team den 21. feb. 2024
Dear Marian, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We hope that we can convince you to change your mind about another visit to our property. Thank you.

10/10 Fremragende

Eduardo

Overnattede 1 nat i februar 2024
Svar fra The Manila Hotel Team den 20. feb. 2024
Dear Eduardo, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and facilities. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay/visit. We look forward to seeing you on your next trip to The Manila Hotel!

10/10 Fremragende

Antonio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra The Manila Hotel Team den 20. feb. 2024
Dear Antonio, Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.

10/10 Fremragende

Edgardo

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
The hallway carpet shows several old stains as well as obvious wear and tear. It’s seems overdue for replacement.
Overnattede 1 nat i februar 2024
Svar fra The Manila Hotel Team den 18. feb. 2024
Dear Edgardo, We regret to hear of your unpleasant experience regarding our carpet. We are sad to hear that your recent experience did not live up to your expectations. Rest assured all your feedback and comments are duly noted and reviewed to further improve our products and services. We hope that you'll be able to give us another chance and will visit us again in the future. Stay safe and healthy!

10/10 Fremragende

Warren

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing service, gorgeous property. We will never forget this wonderful stay. We look forward to our next stay at this historic masterpiece.
Overnattede 3 nætter i februar 2024
Svar fra The Manila Hotel Team den 18. feb. 2024
Dear Warren, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and facilities. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay/visit. We look forward to seeing you on your next trip to The Manila Hotel!

10/10 Fremragende

Ada

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A comfortable heritage hotel near Rizal Park, China Town, Intramuros and the National Museum.
Overnattede 2 nætter i februar 2024
Svar fra The Manila Hotel Team den 18. feb. 2024
Dear Ada, Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.

10/10 Fremragende

Joseph

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were superb
Overnattede 6 nætter i februar 2024
Svar fra The Manila Hotel Team den 16. feb. 2024
Dear Joseph, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and facilities. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay/visit. We look forward to seeing you on your next trip to The Manila Hotel!