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Anmeldelser af Casa Bocobo Hotel

3 out of 5
Casa Bocobo Hotel
Jorge Bocobo Street, Corner Kalaw Avenue, Ermita, Manila, Manila

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 330 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 413 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 168 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 57 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 34 af i alt 1002 anmeldelser" "

8,4/10

Rengøring

8,6/10

Service og personale

8,2/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

kent

Synes godt om: Rengøring, service og personale, værelsets komfort
Renlighed
Fint hotel til pengene

8/10 Udmærket

Richatd, Copenhagen

Synes godt om: Rengøring, service og personale, værelsets komfort
Ok hotel for the price
Nice small hotel in city centre. Very serviceminded personel. Good hotel for night, cheap price, clean.

6/10 Okay

Lotte, Hjørring

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Kortvarigt ophold i Manilla
Hotellet var rent og pænt, men meget kedeligt indrettet. Rullegardinet virkede ikke i det ene af vore 2 værelser. Mod en beskeden ekstrabetaling kunne vi få køleskab, hvilket var vigtigt, da vi havde behov for kølig opbevaring af medicin . Særdeles venligt og imødekommende personale, og gratis bagageopbevaring efter check-out. Morgenmads-systemet var utilfredsstillende og omstændeligt, og maden ikke noget at råbe hurra for. Nok ikke et hotel vi vil vælge igen.

10/10 Fremragende

John Paul

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Looking for a convenient stay near St. Luke's Medical Center Extension Clinic (SLMCEC)? Casa Bocobo is an excellent choice! This affordable hotel is just a short 3-4 minute walk from the clinic. It's also close to the LRT UN Avenue Train Station and Rizal Park (Luneta Park). The hotel itself is clean, comfortable, and has friendly staff. Plus, there's a 7/11 right next door, and fast food restaurants like McDonald's, Chowking, and Jollibee nearby. I highly recommend it!
Overnattede 3 nætter i april 2024

8/10 Udmærket

Kazunori

Synes godt om: Rengøring, service og personale
受付が優しい
Overnattede 6 nætter i april 2024

8/10 Udmærket

REGINA SOCORRO

Overnattede 7 nætter i marts 2024

10/10 Fremragende

AISHA CRISTINA, Des Plaines

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It is very convenient to the place that I need to go. The room is clean and the area got options for dining.
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's very peaceful as well as the surroundings. There are lots of restaurant nearby and walking distance to SLEC.
Overnattede 3 nætter i marts 2024

8/10 Udmærket

James

Synes godt om: Service og personale
The staff was amazing and incredibly friendly. However, the towels were dirty and the closet and hallway had a strange smell that upset my stomach. It was a good price and close to where I needed to go. Decent for the price.
Overnattede 6 nætter i marts 2024

10/10 Fremragende

Krisna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place to stay.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Jan Leah

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Makisig den 10. mar. 2024
Warm greetings from Casa Bocobo Hotel!Thank you for sharing your review. We are pleased to know that you enjoyed your staywith us. We look forward to welcoming you again soon!Best Regards,ManagementPositive FeedbackThank you for staying with us at Casa Bocobo Hotel and sharing a 5-star review of yourexperience.It is a pleasure to hear the kind words about the service you received from the team andyour experience with us.We look forward to welcoming you back for another memorable stay next time you visitManila.Kind regards,

10/10 Fremragende

Antoine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to everything
Overnattede 3 nætter i februar 2024
Svar fra Makisig den 10. mar. 2024
Warm greetings from Casa Bocobo Hotel!Thank you for sharing your review. We are pleased to know that you enjoyed your staywith us. We look forward to welcoming you again soon!Best Regards,ManagementPositive FeedbackThank you for staying with us at Casa Bocobo Hotel and sharing a 5-star review of yourexperience.It is a pleasure to hear the kind words about the service you received from the team andyour experience with us.We look forward to welcoming you back for another memorable stay next time you visitManila.Kind regards,

8/10 Udmærket

??

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Makisig den 10. mar. 2024
Thank you for choosing Casa Bocobo Hotel as your home away from home!We have noted your comment on the _____________. Rest assured that we will take acloser look at this for improvements.Thank you very much for sharing your review. We look forward to having you againsoon.Yours sincerely,Online Review not so good reviewThank you for giving us your valuable feedback! Thank you for choosing us. We’rehappy that you feel the warmth of Filipino hospitality with us. Hope to see you againsoon!Thank you for choosing to stay with us and for sharing a review of your experience.Your valued feedback with regards to your experience has been resolving. This will notbe left unnoticed as this is important to us in improving our services.We look forward to welcoming you back again and feeling the warmth of Filipinohospitality

10/10 Fremragende

Christina

Forretningsrejsende
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Safe and Courteous personnel
Overnattede 1 nat i februar 2024
Svar fra Makisig den 10. mar. 2024
Thank you for staying with us at Casa Bocobo Hotel and sharing a 5-star review of yourexperience.It is a pleasure to hear the kind words about the service you received from the team andyour experience with us.We look forward to welcoming you back for another memorable stay next time you visitManila.Kind regards,

6/10 Okay

Gabriella

Forretningsrejsende
Synes godt om: Rengøring, service og personale
The staff were very friendly and helpful and the room was neat and clean but the noise from cars on the street was extremely loud and the surrounding area felt quite unsafe.
Overnattede 4 nætter i januar 2024
Svar fra Makisig den 10. mar. 2024
Thank you for choosing Casa Bocobo Hotel as your home away from home!We have noted your comment on the _____________. Rest assured that we will take acloser look at this for improvements.Thank you very much for sharing your review. We look forward to having you againsoon.Yours sincerely,Online Review not so good reviewThank you for giving us your valuable feedback! Thank you for choosing us. We’rehappy that you feel the warmth of Filipino hospitality with us. Hope to see you againsoon!Thank you for choosing to stay with us and for sharing a review of your experience.Your valued feedback with regards to your experience has been resolving. This will notbe left unnoticed as this is important to us in improving our services.We look forward to welcoming you back again and feeling the warmth of Filipinohospitality

8/10 Udmærket

Ryusuke, Shingu-machi

Synes godt om: Rengøring, service og personale
私は東南アジア諸国の首都で３つ★を泊まり歩いて来ました。この経験から当ホテルを評価すると、マニラで1泊4200円はちょうど良かったかなと思いました。 ベッドはとても清潔だし、WiFiがまともに使えるので、旅行中も仕事がしやすいです。難点は、トイレの水量が少ないので便が流れないことですが、備え付けのお尻シャワーでタンクの水を満杯にすれば良いです。 ホテルの周辺は、マニラとしては安全な地域のようです。通りを走る車の騒音が大きいので、耳栓が必要かもです。 マニラではまだ３本しかない高架電車の１本の駅に５分くらいで行けるので、交通の便は良いと思います。 最後に、当ホテルで気に入ったのは、警備員さんも含めて接客がとても良いことです。
Overnattede 4 nætter i januar 2024
Svar fra Makisig den 10. mar. 2024
Thank you for choosing Casa Bocobo Hotel as your home away from home!We have noted your comment on the _____________. Rest assured that we will take acloser look at this for improvements.Thank you very much for sharing your review. We look forward to having you againsoon.Yours sincerely,Online Review not so good reviewThank you for giving us your valuable feedback! Thank you for choosing us. We’rehappy that you feel the warmth of Filipino hospitality with us. Hope to see you againsoon!Thank you for choosing to stay with us and for sharing a review of your experience.Your valued feedback with regards to your experience has been resolving. This will notbe left unnoticed as this is important to us in improving our services.We look forward to welcoming you back again and feeling the warmth of Filipinohospitality

10/10 Fremragende

Gay

Good
Overnattede 3 nætter i januar 2024
Svar fra Makisig den 10. mar. 2024
Thank you for staying with us at Casa Bocobo Hotel and sharing a 5-star review of yourexperience.It is a pleasure to hear the kind words about the service you received from the team andyour experience with us.We look forward to welcoming you back for another memorable stay next time you visitManila.Kind regards,

8/10 Udmærket

dominic

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Makisig den 10. mar. 2024
Thank you for choosing Casa Bocobo Hotel as your home away from home!We have noted your comment on the _____________. Rest assured that we will take acloser look at this for improvements.Thank you very much for sharing your review. We look forward to having you againsoon.Yours sincerely,Online Review not so good reviewThank you for giving us your valuable feedback! Thank you for choosing us. We’rehappy that you feel the warmth of Filipino hospitality with us. Hope to see you againsoon!Thank you for choosing to stay with us and for sharing a review of your experience.Your valued feedback with regards to your experience has been resolving. This will notbe left unnoticed as this is important to us in improving our services.We look forward to welcoming you back again and feeling the warmth of Filipinohospitality

10/10 Fremragende

Jeffry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024

6/10 Okay

nina

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
Overnattede 1 nat i januar 2024

6/10 Okay

Mark

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
There was a safe in the room. My Mac Book Air 13" wouldn't fit in the safe
Overnattede 2 nætter i december 2023

8/10 Udmærket

Bruno, Binghamton

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Nice room for the money, close to my favorite Rizal Park.
Overnattede 3 nætter i december 2023

2/10 Forfærdeligt

Lolita

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023

6/10 Okay

Tesa

Overnattede 4 nætter i november 2023

6/10 Okay

gemin

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The hotel is situated close to Rizal Park, just a 3-minute walk away. Nearby, there's a 24-hour 7-11 shop, as well as McDonald's, KFC, and Wendy's. I wouldn't recommend eating at McDonald's because I found an insect in my juice when I dined in there. The staff is friendly and helpful. However, the hotel room didn't meet my expectations. Firstly, there was a blood stain on the bedsheet. Secondly, the shampoo had run out. The showerhead was broken; water didn't spray evenly but gushed out in a single stream. Also, there was no hairdryer provided.
Overnattede 1 nat i november 2023

8/10 Udmærket

Christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
easily accesible
Overnattede 2 nætter i september 2023
Svar fra Makisig den 21. sep. 2023
Good Day! thank you for your time to leave an review for us. we will make sure that we will improve our service thank you for staying with us!

8/10 Udmærket

antoine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023
Svar fra Makisig den 21. sep. 2023
Good Day! thank you for your time to leave an review for us. we will make sure that we will improve our service thank you for staying with us!

10/10 Fremragende

ARNEL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
great for the price
Overnattede 2 nætter i september 2023
Svar fra Makisig den 21. sep. 2023
Good Day! thank you for your time to leave an review for us. we will make sure that we will improve our service thank you for staying with us!

8/10 Udmærket

patrick jean francois

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
friendly staff, simple but quite well located
Overnattede 3 nætter i august 2023
Svar fra Makisig den 21. sep. 2023
Good Day! thank you for your time to leave an review for us. we will make sure that we will improve our service thank you for staying with us!

10/10 Fremragende

Emmylou

Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great except for the smell in the room. Smell like sewage.
Overnattede 2 nætter i august 2023
Svar fra Makisig den 21. sep. 2023
Good Day! Apologize for the bad experience we already addressed your concern we will make sure that we will improve our service thank you for staying with us!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale
一人旅なら全く問題なし！
一人旅で２泊利用しました。アメニティは歯ブラシとバスタオル、シャワー室備え付けのボディソープとシャンプーのみですが、一応不自由はありません。すぐ隣（というか敷地内）にセブンイレブンもありますので、必要物資はこちらでも安く調達可能です。 サービスは十分なレベル。部屋も比較的清潔で、一人旅には特段の問題はありませんでした。 あえて不満をあげるならば、①冷蔵庫がない、②毛布が当初ベッド上にはなく、一晩はシーツにくるまってやや寒く感じながら夜を過ごしてしまいました。あとで毛布がクローゼット上段にあったのを見つけて２晩目は快適に過ごしましたが。 スーパーもすぐそばにあって便利な場所です。
Overnattede 2 nætter i marts 2020

10/10 Fremragende

Verificeret rejsende

Overnattede 3 nætter i marts 2020

10/10 Fremragende

Gemma

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice & Cool Place To Stay
I was apprehensive when I first saw the hotel. I was with my family and their comments are a big matter to me. After staying for 3.days & 2 nights, our impression change for the better. Staff are helpful, cheerful, and good manner. They keep the hotel spotlessly clean. Good value for what you are paying for. Breakfast is great. The location is just walking distance to various sights such as Luneta Park and if you are game to it, you can even walk as far as the Ocean Park. Beside the hotel is a 7-Eleven which is a great plus to our stay.
Overnattede 2 nætter i december 2019

10/10 Fremragende

shin, Tokyo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
清潔でリラックスできる室内。スタッフの方々も笑顔と行き届いたサービスで、とても気持ちよく利用させて頂きました。
Overnattede 1 nat i marts 2020
Svar fra Isah Inguito den 10. mar. 2020
Dear Shin, Thank you for choosing to stay with us at Casa Bocobo Hotel and for sharing a 5 star review of your experience. It really is a pleasure to hear the kind words about the service you received from the team and your experience with us. We look forward to welcoming you back for another memorable stay next time you are visiting Manila. Kind regards,

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staffs are friendly and accommodating. Very satisfying service.
Overnattede 1 nat i marts 2020
Svar fra Isah Inguito den 10. mar. 2020
Dear Valued Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Kind Regards,

8/10 Udmærket

Verificeret rejsende

Overnattede 1 nat i februar 2020
Svar fra Isah Inguito den 10. mar. 2020
Dear Valued Guest. Thank you for taking the time to review your stay with us. We look forward to welcoming you back for another memorable stay next time you are visiting Manila. Kind regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the location close to everything. I have nothing bad to say.
Overnattede 14 nætter i februar 2020
Svar fra Isah Inguito den 10. mar. 2020
Dear Valued Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Fremragende

Marife

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2020
Svar fra Isah Inguito den 10. mar. 2020
Dear Marife. Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back for another memorable stay next time you are visiting Manila. Kind regards,

6/10 Okay

ALISTAIR

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
1960
Out date decor
Overnattede 2 nætter i februar 2020
Svar fra Isah Inguito den 10. mar. 2020
Dear Alistair, Thank you for taking the time to review your stay with us. Thank you for your valued feedback with regards to the decorations of the hotel, your comments have been taken in to consideration this will not be left unnoticed as this is important to us in improving our services better.Thank you! Kind Regards,

8/10 Udmærket

Robinson

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pretty good
Overnattede 1 nat i februar 2020
Svar fra Isah Inguito den 10. mar. 2020
Dear Robinson, Thank you for choosing to stay with us at Casa Bocobo Hotel. We look forward to welcoming you back again very soon. Kind regards,

8/10 Udmærket

Verificeret rejsende

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
WiFi would not work correctly but rooms where clean
Overnattede 4 nætter i februar 2020
Svar fra Isah Inguito den 17. feb. 2020
Dear Valued Guest. I appreciate your feedback about our hotel. Your valued feedback with regards to the Wi-Fi connection in your room has been taken in to consideration.This will not be left unnoticed as this is important to us in improving our services better Kind regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great hotel and the food is good. Its free breakfast you dont need to go outside looking for a restaurant.
Overnattede 3 nætter i februar 2020
Svar fra Isah Inguito den 17. feb. 2020
Dear Valued Guest, Thank you for choosing to stay with us at Casa Bocobo Hotel and for sharing a 5 star review of your experience. It really is a pleasure to hear the kind words about the service you received from the team and your experience with us. We look forward to welcoming you back for another memorable stay next time you are visiting Manila. Kind regards,

10/10 Fremragende

Jovita

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Love the place you got eveything you need but my only concern is the parking area.
Overnattede 1 nat i februar 2020
Svar fra Isah Inguito den 17. feb. 2020
Dear Jovita. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back for another memorable stay next time you are visiting Manila. Kind regards,

10/10 Fremragende

Luigi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ottima sistemazione
Hotel situato vicino il parco Rizal e non troppo distante dalla zona turistica di Intramuros. Personale molto cordiale e professionale. Camera ordinata, pulita e accogliente. L'hotel ha nelle vicinanze un enorme centro commerciale dove andare sia a mangiare che a fare acquisti. Mi ha fatto un'ottima impressione.
Overnattede 2 nætter i januar 2020
Svar fra Isah Inguito den 17. feb. 2020
Dear Mr Luigi. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back for another memorable stay next time you are visiting Manila. Kind regards,

2/10 Forfærdeligt

SHU-HUI

Synes ikke om: Service og personale
Overnattede 5 nætter i januar 2020
Svar fra Isah Inguito den 17. feb. 2020
Dear Shu-Hui. Thank you for taking the time to review your stay with us. Please accept our apologies for the inconvenience that you experienced during your stay. Again, I am extending my heartfelt regrets. Sincerely yours,

8/10 Udmærket

Larry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great Place to stay
The Staff was amazingly friendly and helpful. The morning breakfast was one of the best I have had in Manila. Location is ok in Ermita for walking distance to most everything you would need The only problem I noticed was in the alley behind my unit there was a food preparation operation in which i was awoken very early {5am} with chopping sounds . Overall a nice older hotel with an excellent staff.h
Overnattede 6 nætter i januar 2020
Svar fra Isah Inguito den 17. feb. 2020
Dear Mr. Larry, Thank you for your review and for choosing our hotel. I am thrilled to hear that you enjoyed our central location and that the Casa Bocobo team delivered an excellent level of service throughout your stay. Thank you for your valued feedback with regards to the noise coming from outside, your comments have been taken in to consideration and please feel free to contact us prior to your next stay so we can take care of any requests or preferences personally. We look forward to welcoming you back again very soon. Kind regards,

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i januar 2020
Svar fra Isah Inguito den 26. jan. 2020
Dear Valued Guest, Thank you for choosing to stay with us at Casa Bocobo Hotel and for sharing a 10 star review of your experience. We look forward to welcoming you back for another memorable stay next time you are visiting Manila. Kind regards,

8/10 Udmærket

Evelyn

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Staff are nice
It was good, staff are friendly and good food too.
Overnattede 2 nætter i januar 2020
Svar fra Isah Inguito den 26. jan. 2020
Dear Ms Evelyn. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Kind Regards,

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2020
Svar fra Isah Inguito den 20. jan. 2020
Dear Valued Guest. Thank you for your review and for choosing our hotel. We look forward to welcoming you back for another memorable stay next time you are visiting Manila. Kind regards,

8/10 Udmærket

HERMOGENES, Auckland, New Zealand

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
what I didnt like is the walls were not soundproof , I can hear all the sounds and I end up whispering to myself or tiptoe when walking with my slippers, and advised my visitors to keep their mouth shut wahahhahaah when talking to sensitive matters.
Overnattede 2 nætter i januar 2020
Svar fra Isah Inguito den 20. jan. 2020
Dear Mr. Hermogenes, Thank you for taking the time to share your experience with us. Please accept our apologies for the inconvenience that you experienced during your stay. Rest assured that this issue is being addressed.This will not be left unnoticed as this is important to us in improving our services better. Thank you and God Bless!