Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 203 af i alt 294 anmeldelser" "
10 - Fremragende
203
Bedømmelse på 8 − Udmærket. 58 af i alt 294 anmeldelser" "
8 - Udmærket
58
Bedømmelse på 6 − Okay. 25 af i alt 294 anmeldelser" "
6 - Okay
25
Bedømmelse på 4 − Dårligt. 4 af i alt 294 anmeldelser" "
4 - Dårligt
4
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 294 anmeldelser" "
2 - Forfærdeligt
4
9,4/10
Rengøring
9,4/10
Service og personale
9,2/10
Faciliteter
9,2/10
Overnatningsstedets tilstand og faciliteter
9,0/10
Miljøvenligt
Anmeldelser
8/10 Udmærket
Allan Prøhl
Rejste i en gruppe
26. feb. 2024
Synes godt om: Service og personale, værelsets komfort
Kan anbefales
Fint sted. God service. Personale var flinke og hjælpsomme. Dog syntes jeg ikke stedet lever op til 4 stjerner.
Allan Prøhl
Overnattede 4 nætter i februar 2024
Svar fra Alex den 28. feb. 2024
Dear Allan,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our place nice and that you received good service from our staff.We're sorry to hear that you felt our establishment didn't quite live up to a 4-star rating. We take guest feedback seriously and would love to hear more about your specific concerns so that we can address them and improve our services.Please feel free to reach out to us directly with any additional feedback or suggestions you may have. Your input is invaluable to us as we strive to provide the best possible experience for all our guests.Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.
10/10 Fremragende
Brian
6. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækker overnatning
Vi skulle opleve Manchester inden vi tog flyet retur til Danmark. Standarden på hotellet passer overens med rating fra de fleste gæster. Ligger placeringsmæssigt tæt på Picadelly stationen.
Brian
Overnattede 1 nat i februar 2024
Svar fra Alex den 6. feb. 2024
Dear Brian, Thank you for the glowing review! We're delighted you enjoyed your stay with us and found our location convenient. Safe travels back to Denmark!
10/10 Fremragende
Morten
Rejste med familie
18. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel
Rigtig fint hotel og super beliggenhed. Tæt på Piccadilly station. Så nemt at komme til fra lufthavnen.
5 min gåtur fra Piccadilly gardens og 10 min fra Arndale storcenter.
Morten
Overnattede 2 nætter i december 2023
Svar fra Alex den 29. dec. 2023
Mange tak for din perfekte 10/10 bedømmelse! Vi er glade for at høre, at du nød dit ophold på vores hotel og fandt beliggenheden ideel. Det er dejligt at vide, at det var nemt for dig at komme til fra lufthavnen og at du fandt det bekvemt at have Piccadilly Station og andre attraktioner inden for gåafstand.Vi sætter stor pris på dine positive ord og håber at byde dig velkommen igen på et tidspunkt i fremtiden. Hvis der er noget specifikt, du nød ved dit ophold, eller hvis du har nogen forslag til forbedringer, er du velkommen til at dele det med os.
6/10 Okay
Tom Marz
Rejste med familie
26. okt. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Tom Marz
Overnattede 4 nætter i oktober 2023
Svar fra Alex den 28. okt. 2023
Dear Tom,Thank you for taking the time to leave your review. We appreciate your feedback and would love to hear more about your stay to better understand how we can improve. If you have any specific comments or suggestions, please feel free to share them with us.
10/10 Fremragende
Trine
Rejste med familie
17. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super sødt personale og gode lejligheder.
Et dejligt hotel, som ligger i gåafstand til nærmest alt. Meget venligt og hjælpsomt personale, en varieret, indbydende og lækker morgenbuffet og en super hyggelig lejlighed med gode senge og ikke mindst et tv i hvert rum.
Trine
Overnattede 3 nætter i oktober 2023
Svar fra Alex den 20. okt. 2023
Dear Trine, Thank you for your outstanding 10/10 review! We're thrilled to hear that you had a wonderful experience during your stay at our hotel. It's fantastic to know that you found our location convenient, our staff friendly and helpful, and our breakfast buffet delicious and varied.We're pleased that your apartment was cozy, the beds comfortable, and that you had a TV in every room for your entertainment. Your kind words are truly appreciated, and we look forward to the opportunity to host you again in the future. Thank you for choosing our hotel!
10/10 Fremragende
Amanda
26. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is like a home away from home, being a small, quiet boutique perfectly positioned with just a short walk into town.
The team were very friendly and helped to provide information where they could
Amanda
Overnattede 3 nætter i maj 2024
10/10 Fremragende
BALL
Rejste med familie, Rejste med familie og småbørn
25. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Facility is good
There is a kitchen with sufficient utensils for reheating food / wash fruits
BALL
Overnattede 3 nætter i maj 2024
Svar fra Alex den 25. maj 2024
Dear Ball, Thank you for your positive review! We're glad you enjoyed our facility and found the kitchen well-equipped for your needs. We look forward to welcoming you back soon!
6/10 Okay
Julie
Rejste med familie
24. maj 2024
Synes godt om: Service og personale
Our suite was covered in glitter, leak under the kitchen sink, air con unit leaked (needed towels underneath)
Apart from these little points, the decor is modern, bed comfy and suite light and airy. The room images online (Expedia fault I believe) were not accurate of our booking.
Breakfast was cold.
Julie
Overnattede 1 nat i maj 2024
Svar fra Alex den 25. maj 2024
Dear Julie,Thank you for your feedback. We're sorry to hear about the issues you encountered with the suite. We appreciate your positive comments on the decor and comfort. We'll address these concerns immediately and work with Expedia to ensure accurate room images. Thank you for bringing this to our attention, and we hope to provide a better experience in the future.
8/10 Udmærket
Darren
20. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Darren
Overnattede 1 nat i maj 2024
Svar fra Alex den 22. maj 2024
Thank you for the 4/5 rating! I'm glad you had a positive experience. If there's anything specific we can improve, please let us know. We look forward to serving you again!
10/10 Fremragende
Christina
19. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The breakfast was very nice but could have been more organised as to where everything is.
Christina
Overnattede 1 nat i maj 2024
Svar fra Alex den 20. maj 2024
Dear Christina,Thank you for your feedback! We're glad you enjoyed the breakfast and appreciate your suggestion on improving the organization. We'll work on making it easier to find everything. Hope to see you again soon!
8/10 Udmærket
Greg
Rejste med familie
12. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel location was good for a short weekend in Manchester. Not much around the hotel but a short walk into the city centre. Rooms were clean and well maintained and the staff were great however breakfast was a little disappointing, very cramped area to get food and limited choice i.e. no sausage.
Greg
Overnattede 1 nat i maj 2024
Svar fra Alex den 12. maj 2024
Dear Greg,Thank you for your feedback. We appreciate your kind words about our convenient location, well-maintained rooms, and friendly staff. We apologize for any inconvenience you experienced with breakfast. Please know that we replenish breakfast items until breakfast ends at 10:30 on Sundays. We'll take your feedback into consideration to improve the breakfast experience for our guests. We hope to welcome you back for an even better stay in the future.
8/10 Udmærket
Sian
Rejste i en gruppe
12. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A lovely stay. Convenient to shops and station. Great service and very helpful staff. One male member of staff who checked us in was particularly accommodative and welcoming.
Sian
Overnattede 1 nat i maj 2024
Svar fra Alex den 12. maj 2024
Dear Sian,Thank you for your positive review! We're delighted to hear that you had a lovely stay and found our location convenient. It's wonderful to know that you received great service from our staff, especially the male member who checked you in. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!
8/10 Udmærket
Kenneth
Forretningsrejsende
7. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel only a few minutes walk from nearby amenities, staff where helpful and friendly. Unfortunately a lot of building work nearby continued past midnight so pretty noisy.
Kenneth
Overnattede 1 nat i maj 2024
Svar fra Alex den 7. maj 2024
Thank you for your feedback! We're delighted you appreciated our convenient location and friendly staff. We apologize for any inconvenience caused by the nearby construction noise. We'll strive to address this for a better experience in the future. Hope to host you again soon!
10/10 Fremragende
Atsuko
Rejste med familie, Forretningsrejsende
5. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très bien ! C’est gentil !
Atsuko
Overnattede 2 nætter i maj 2024
Svar fra Alex den 7. maj 2024
Thank you for the perfect score! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!
10/10 Fremragende
Victor, somerset
4. maj 2024
Synes godt om: Rengøring, service og personale
Victor
Overnattede 1 nat i april 2024
Svar fra Alex den 7. maj 2024
Thank you for the perfect score! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!
10/10 Fremragende
HUSSEIN, Deayah
2. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good stay. Nice staff
HUSSEIN
Overnattede 2 nætter i april 2024
Svar fra Alex den 2. maj 2024
Dear Hussein,Thank you for your kind words! We're thrilled to hear you enjoyed your stay and appreciated our staff. We hope to welcome you back soon!
10/10 Fremragende
rosie
Rejste med partner
25. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We have stayed here before and again found the hotel a great place to stay. The rooms are spacious, stylish, clean and well equipped. The studios and suites benefit from cooking facilities which are great for a quick meal.
rosie
Overnattede 1 nat i april 2024
Svar fra Alex den 27. apr. 2024
Thank you for choosing to stay with us again and for sharing your positive experience! We're delighted to hear that you found our hotel to be a great place to stay once more. It's wonderful to know that you appreciated the spaciousness, style, cleanliness, and amenities of our rooms. We're glad that the cooking facilities in the studios and suites added convenience to your stay. We look forward to welcoming you back for another great experience in the future!
10/10 Fremragende
Stephen
21. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall great stay....lovely staff at check in and great room....more like an apartment...well stocked kitchen etc.
Stephen
Overnattede 2 nætter i april 2024
Svar fra Alex den 22. apr. 2024
Dear Stephen,Thank you for your outstanding review! We're thrilled to hear that you had a great stay and that you found our staff at check-in lovely. It's wonderful to know that you enjoyed your room, which sounds like it offered a cozy and well-equipped apartment-like experience. Providing a comfortable and convenient stay is our priority, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!
10/10 Fremragende
Tomasz
19. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Tomasz
Overnattede 4 nætter i april 2024
Svar fra Alex den 22. apr. 2024
Dear Tomasz,Thank you for leaving a 5/5 rating! We appreciate your feedback and are delighted to know that you had a positive experience during your stay. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back in the future!
6/10 Okay
Bruce
15. apr. 2024
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Bruce
Overnattede 2 nætter i april 2024
Svar fra Alex den 17. apr. 2024
Thank you for taking the time to leave a rating for your recent stay. We appreciate your feedback, as it helps us identify areas where we can improve to better serve our guests. If you have any specific comments or suggestions you'd like to share with us, please don't hesitate to reach out. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.
8/10 Udmærket
Marcel
14. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Marcel
Overnattede 1 nat i april 2024
Svar fra Alex den 17. apr. 2024
Thank you for your feedback! We're glad you enjoyed your stay.
10/10 Fremragende
ali, Witham
10. apr. 2024
ali
Overnattede 4 nætter i marts 2024
Svar fra Alex den 22. maj 2024
Thank you so much for the 5/5 review! I'm thrilled to hear you had a great experience. If there's anything else I can assist you with, please don't hesitate to let me know!
8/10 Udmærket
ARIADNA
Rejste med familie
1. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La ubicación para ir al estadio del Manchester City es ideal, hay una pizzería cerca llamada ruddys muy buena.
ARIADNA
Overnattede 3 nætter i marts 2024
Svar fra Alex den 5. apr. 2024
¡Gracias por tu comentario! Nos alegra saber que nuestra ubicación cerca del estadio del Manchester City fue conveniente para ti. ¡Y gracias por la recomendación de la pizzería Ruddys! Esperamos verte de nuevo en el futuro
10/10 Fremragende
SATHISH
Rejste med familie
30. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The best
SATHISH
Overnattede 2 nætter i marts 2024
Svar fra Alex den 1. apr. 2024
Dear Sathish,Thank you for the fantastic 5-star review! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon!
8/10 Udmærket
Sheila
Rejste med partner
26. mar. 2024
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Staff were very friendly and helpful. Breakfast was also very good and very clean area. Area a little cramped.
No dining restaurant. No bar. Tea in room not replenished on last night. The room is in need of some maintenance. The rug on one side of the bed dangerous. Didn’t feel it was 4 star quality overall. 3 star at best.
Sheila
Overnattede 3 nætter i marts 2024
Svar fra Alex den 27. mar. 2024
Dear Sheila,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be friendly and helpful, and enjoyed our delicious breakfast in a clean environment. We apologize for any inconvenience caused by the limited beverage options and the lack of dining restaurant and bar facilities.Regarding your concerns about the room, we appreciate your observations and will certainly address them promptly to ensure our guests' safety and comfort. Additionally, we apologize for the oversight in not replenishing the tea in your room on the last night of your stay.We do offer a pizza menu in the evenings along with a selection of beverages, and we regret if this was not adequately communicated during your stay.Your feedback is invaluable to us as we continuously strive to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience that meets your expectations.
10/10 Fremragende
Carol
Rejste i en gruppe
25. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great apartment, spacious with well equipped mini kitchen.
Easy to walk everywhere, close to the Northern Quarter and convenient for Piccadilly train station.
Breakfast was included so that was great - it was very busy on the Saturday morning though.
Staff were friendly and polite, even when they were busy.
The rooms were warm so check / adjust the thermostat when you arrive.
There was a security deposit which was returned within a day or two of our stay, but we had been warned it may take up to five days.
It’s a city centre hotel so you may get some noise outside when people leave the clubs and make their way home.
There is a lot of building work in the area - this didn’t affect us as we were staying over the weekend.
Overall a great stay.
Carol
Overnattede 2 nætter i marts 2024
Svar fra Alex den 1. apr. 2024
Dear Carol,Thank you for the fantastic 5-star review! We're thrilled you enjoyed our spacious apartment with a well-equipped mini kitchen and found our location convenient. We appreciate your feedback about breakfast and will work to improve service during busy times. It's wonderful to hear you found our staff friendly and accommodating. We'll also ensure our guests are informed about thermostat adjustments for optimal comfort. We're glad your security deposit was promptly returned. Your comments about potential noise and nearby construction are noted. We're delighted you had a great overall stay and hope to welcome you back soon!
10/10 Fremragende
Jack
Rejste i en gruppe
25. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing
Jack
Overnattede 1 nat i marts 2024
Svar fra Alex den 26. mar. 2024
Thank you so much for your kind words! We're thrilled to hear you had a fantastic experience with us. Looking forward to welcoming you back soon!
8/10 Udmærket
Paul
24. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was good size and the shower was hot and strong pressure. Breakfast was amazing and a highlight!
Paul
Overnattede 2 nætter i marts 2024
Svar fra Alex den 24. mar. 2024
Dear Paul,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your stay and found our room size comfortable, with a hot and invigorating shower experience. It's fantastic to know that our breakfast left a lasting impression and became a highlight of your visit. Your satisfaction is our top priority, and we hope to welcome you back for another wonderful stay in the future! If there's anything more we can do to make your next stay even better, please don't hesitate to let us know.
10/10 Fremragende
Anthony
21. mar. 2024
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great city hotel. Very friendly and helpful staff. Quiet location. Comfortable bed and good sized room. Would book again. A
Anthony
Overnattede 1 nat i marts 2024
Svar fra Alex den 21. mar. 2024
Dear Anthony,Thank you for the 5-star review! We're thrilled to hear that you enjoyed your stay at our city hotel. It's fantastic to know that you found our staff to be friendly and helpful, and that you appreciated the quiet location. We're glad you found the bed comfortable and the room spacious. We look forward to welcoming you back again for another great experience!
10/10 Fremragende
Robert
Rejste med partner
21. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
great staff
Robert
Overnattede 1 nat i marts 2024
Svar fra Alex den 21. mar. 2024
Dear Robert,Thank you for the 5-star review! We're delighted to hear that you had a positive experience with our staff. Providing excellent service is our priority, and we're glad our team made your stay enjoyable. We hope to welcome you back again soon!
10/10 Fremragende
Wing Chi
Rejste i en gruppe
19. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and Big Room.
service really good.
Wing Chi
Overnattede 2 nætter i marts 2024
Svar fra Alex den 21. mar. 2024
Dear Wing Chi,Thank you for the 5-star review! We're glad you enjoyed your stay with us, found the room clean and spacious, and appreciated our service. We look forward to welcoming you back soon!
10/10 Fremragende
Tunbosun
Rejste i en gruppe
11. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely residence.
Tunbosun
Overnattede 1 nat i marts 2024
Svar fra Alex den 11. mar. 2024
Dear Tunbosun,Thank you for your kind words! We're thrilled to hear you enjoyed your stay.
10/10 Fremragende
Nigel
Rejste med partner
10. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good Modern spacious room with good facilities
Nigel
Overnattede 1 nat i marts 2024
Svar fra Alex den 11. mar. 2024
Dear Nigel,Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed your stay with us and found our modern, spacious rooms and facilities to your liking. We strive to provide a comfortable and enjoyable experience for all our guests, and we're glad we hit the mark for you. We hope to have the pleasure of welcoming you back again soon!
10/10 Fremragende
Susie
Rejste i en gruppe
8. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Brilliant apartment for a 2 night stay in walking distance of the station and town centre. The staff were lovely and the room was spacious, clean and well-equipped. Breakfast was excellent. Would definitely stay again in visiting Manchester.
Susie
Overnattede 2 nætter i marts 2024
Svar fra Alex den 11. mar. 2024
Dear Susie,Thank you for sharing your experience with us! We're delighted to hear that you had a brilliant stay and enjoyed our convenient location, spacious and well-equipped room, and excellent breakfast offerings. It's wonderful to know that our staff left a positive impression on you as well. We can't wait to welcome you back on your next visit to Manchester!
10/10 Fremragende
Cynthia
7. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice
Cynthia
Overnattede 1 nat i marts 2024
Svar fra Alex den 7. mar. 2024
Dear Cynthia,Thank you for your positive review! We're glad you enjoyed your stay and appreciated our lovely rooms and excellent service. We hope to welcome you back soon!Kind Regards,
8/10 Udmærket
martin
3. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fantastic room
martin
Overnattede 1 nat i marts 2024
Svar fra Alex den 5. mar. 2024
Dear Martin,Thank you for your review! We're delighted to hear that you enjoyed your stay and found our room fantastic. Your satisfaction is our priority, and we're glad we could provide you with a comfortable experience. If there's anything else we can do to improve your next visit, please don't hesitate to let us know. We hope to welcome you back again soon!
8/10 Udmærket
Verificeret rejsende
Rejste med familie
25. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Overnattede 2 nætter i februar 2024
Svar fra Alex den 25. feb. 2024
Thank you for your review! We're delighted to hear that you had a positive experience with us. Your feedback is valuable to us as we continuously strive to improve. We hope to have the opportunity to serve you even better in the future. If there's anything specific you think we could do to enhance your experience, please feel free to share. We appreciate your support and look forward to your next visit!
10/10 Fremragende
Sophie
24. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sophie
Overnattede 1 nat i februar 2024
Svar fra Alex den 25. feb. 2024
Dear Sophie,Thank you so much for your fantastic review! We're thrilled to hear that you had a flawless experience with us. We strive to provide exceptional service, and it's incredibly rewarding to know that we succeeded in meeting your expectations. We look forward to welcoming you back soon!
10/10 Fremragende
Alice
22. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Alice
Overnattede 1 nat i februar 2024
Svar fra Alex den 23. feb. 2024
Dear Alice,Thank you so much for your glowing review! We're thrilled to hear you had such a positive experience with us.
8/10 Udmærket
Jack
21. feb. 2024
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bad at first; but staff turned it around for me
First room had rubbish left under the bed so asked to be moved to one that has been cleaned correctly. Was upgraded to one of the best rooms available. This was an excellent room, basically an entire apartment.
The guy at breakfast is very helpful and friendly. The only annoyance is they insist on seeing photo ID at check in which I don’t carry because nobody asks for it these days, you have all my info from the booking. So had to text someone at home to send me a photo of it.
Jack
Overnattede 1 nat i november 2023
Svar fra Alex den 21. feb. 2024
Dear Jack,Thank you for your feedback. We apologize for the initial inconvenience with your room but are glad to hear that our staff could swiftly resolve the issue and provide you with an excellent experience. We appreciate your kind words about our upgraded accommodations and our friendly breakfast staff. Regarding the photo ID requirement, we'll review our procedures to ensure a smoother check-in process for our guests. We hope to welcome you back for an even better stay in the future.
10/10 Fremragende
Jiwon
Rejste i en gruppe
21. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Jiwon
Overnattede 1 nat i februar 2024
Svar fra Alex den 21. feb. 2024
Thank you for your review !
8/10 Udmærket
Kerry
Rejste med familie
20. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The shower leaked --needs a new plastic sleeve on bottom of shower hey -keep your staff they are good
Kerry
Overnattede 3 nætter i februar 2024
Svar fra Alex den 21. feb. 2024
Dear Kerry,Thank you for your feedback. We're glad to hear that you found our staff to be good.We apologize for the inconvenience you experienced with the shower leak. Your comment has been duly noted, and we will address the issue promptly to ensure a more comfortable stay for our guests in the future.If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.
10/10 Fremragende
Ausama
20. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ausama
Overnattede 1 nat i februar 2024
Svar fra Alex den 21. feb. 2024
Thank you for your review!
10/10 Fremragende
Leah
20. feb. 2024
Leah
Overnattede 1 nat i februar 2024
Svar fra Alex den 21. feb. 2024
Dear Leah,Thank you for the excellent rating! We're thrilled you had a fantastic stay at Residence Inn by Marriott Manchester Piccadilly. We hope to welcome you back soon!
10/10 Fremragende
Janice
19. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Janice
Overnattede 1 nat i december 2023
Svar fra Alex den 21. feb. 2024
Dear Janice,Thank you for the excellent rating! We're thrilled you had a fantastic stay at Residence Inn by Marriott Manchester Piccadilly. We hope to welcome you back soon!
8/10 Udmærket
Cath
18. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Location
Check in was poor. Small area to queue.
Slow and crowded. Otherwise stay was great. Lovely room, huge bed. Breakfast was busy but worked well. Seating area a little cramped.
Cath
Overnattede 1 nat i februar 2024
Svar fra Alex den 18. feb. 2024
Dear Cath,Thank you for your feedback! We appreciate your positive comments about your stay, including the lovely room and breakfast experience. We apologize for any inconvenience during check-in and note your observations about the queue area and breakfast seating. We'll certainly take these into consideration for improvements. We hope to welcome you back soon for an even smoother experience!
10/10 Fremragende
Surinder
Rejste med familie
18. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Magnificent Stay
Absolutely magnificent thank you to the entire staffing team for a wonderful stay and helpful service
Surinder
Overnattede 1 nat i februar 2024
Svar fra Alex den 18. feb. 2024
Dear Surinder,Thank you for your glowing review! We're thrilled to hear that you had a magnificent stay and that our staff provided helpful service. We truly appreciate your kind words and look forward to welcoming you back again soon!
10/10 Fremragende
Pui Yi
Rejste med familie
16. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent front desk service
Pui Yi
Overnattede 1 nat i februar 2024
Svar fra Alex den 17. feb. 2024
Thank you for your perfect score! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that everything met or exceeded your expectations.
8/10 Udmærket
Alannah
Rejste med familie
16. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely 1 night trip
Stayed here with my mam for 1 night. We got a lovely welcome by Vicky and the room looked just like the pictures! There is building works going on next door but didn't bother us apart from a strong vibration around 9:30am in the morning. Well equipped with toiletries/washing up/cooking equipment. Lovely and clean apart from some parts of the walls (splashes of product/makeup etc) that just needed a wipe over and some minor damage in the bathroom (chips on sink and in bath). Amazing huge TV's and a hairdryer that actually has some power! Breakfast was complimentary and better than expected, with great service from the staff who kept things well stocked up. Some may find the language barrier with some staff slightly difficult but we would definitely stay here again and a suite is great for a longer trip!
Alannah
Overnattede 1 nat i februar 2024
Svar fra Alex den 17. feb. 2024
Dear Alannah,Thank you for sharing your feedback with us! We're delighted to hear that you and your mom enjoyed your stay and received a warm welcome from Vicky. We're glad that the room lived up to your expectations and that you found it well-equipped with amenities.We apologize for any inconvenience caused by the building works nearby and the vibration you experienced in the morning. Your comments regarding the cleanliness of the room have been noted, and we will ensure that our housekeeping team pays closer attention to those areas in the future.It's wonderful to hear that you were pleasantly surprised by the complimentary breakfast and the great service provided by our staff. We appreciate your understanding regarding any language barriers you encountered, and we will continue to work on improving communication with all guests.We're thrilled that you would choose to stay with us again, and we look forward to welcoming you back for another great experience, perhaps for a longer trip next time!
10/10 Fremragende
Verificeret rejsende
Rejste med familie
16. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Overnattede 2 nætter i februar 2024
Svar fra Alex den 17. feb. 2024
Thank you for your perfect score! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that everything met or exceeded your expectations.