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Anmeldelser af Residence Inn by Marriott Manchester Piccadilly

4 out of 5
Residence Inn by Marriott Manchester Piccadilly
40 Laystall Street, Manchester, England

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 203 af i alt 294 anmeldelser" "
Bedømmelse på 8 − Udmærket. 58 af i alt 294 anmeldelser" "
Bedømmelse på 6 − Okay. 25 af i alt 294 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 294 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 294 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

9,2/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Allan Prøhl

Rejste i en gruppe
Synes godt om: Service og personale, værelsets komfort
Kan anbefales
Fint sted. God service. Personale var flinke og hjælpsomme. Dog syntes jeg ikke stedet lever op til 4 stjerner.
Overnattede 4 nætter i februar 2024
Svar fra Alex den 28. feb. 2024
Dear Allan,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our place nice and that you received good service from our staff.We're sorry to hear that you felt our establishment didn't quite live up to a 4-star rating. We take guest feedback seriously and would love to hear more about your specific concerns so that we can address them and improve our services.Please feel free to reach out to us directly with any additional feedback or suggestions you may have. Your input is invaluable to us as we strive to provide the best possible experience for all our guests.Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

10/10 Fremragende

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækker overnatning
Vi skulle opleve Manchester inden vi tog flyet retur til Danmark. Standarden på hotellet passer overens med rating fra de fleste gæster. Ligger placeringsmæssigt tæt på Picadelly stationen.
Overnattede 1 nat i februar 2024
Svar fra Alex den 6. feb. 2024
Dear Brian, Thank you for the glowing review! We're delighted you enjoyed your stay with us and found our location convenient. Safe travels back to Denmark!

10/10 Fremragende

Morten

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel
Rigtig fint hotel og super beliggenhed. Tæt på Piccadilly station. Så nemt at komme til fra lufthavnen. 5 min gåtur fra Piccadilly gardens og 10 min fra Arndale storcenter.
Overnattede 2 nætter i december 2023
Svar fra Alex den 29. dec. 2023
Mange tak for din perfekte 10/10 bedømmelse! Vi er glade for at høre, at du nød dit ophold på vores hotel og fandt beliggenheden ideel. Det er dejligt at vide, at det var nemt for dig at komme til fra lufthavnen og at du fandt det bekvemt at have Piccadilly Station og andre attraktioner inden for gåafstand.Vi sætter stor pris på dine positive ord og håber at byde dig velkommen igen på et tidspunkt i fremtiden. Hvis der er noget specifikt, du nød ved dit ophold, eller hvis du har nogen forslag til forbedringer, er du velkommen til at dele det med os.

6/10 Okay

Tom Marz

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i oktober 2023
Svar fra Alex den 28. okt. 2023
Dear Tom,Thank you for taking the time to leave your review. We appreciate your feedback and would love to hear more about your stay to better understand how we can improve. If you have any specific comments or suggestions, please feel free to share them with us.

10/10 Fremragende

Trine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super sødt personale og gode lejligheder.
Et dejligt hotel, som ligger i gåafstand til nærmest alt. Meget venligt og hjælpsomt personale, en varieret, indbydende og lækker morgenbuffet og en super hyggelig lejlighed med gode senge og ikke mindst et tv i hvert rum.
Overnattede 3 nætter i oktober 2023
Svar fra Alex den 20. okt. 2023
Dear Trine, Thank you for your outstanding 10/10 review! We're thrilled to hear that you had a wonderful experience during your stay at our hotel. It's fantastic to know that you found our location convenient, our staff friendly and helpful, and our breakfast buffet delicious and varied.We're pleased that your apartment was cozy, the beds comfortable, and that you had a TV in every room for your entertainment. Your kind words are truly appreciated, and we look forward to the opportunity to host you again in the future. Thank you for choosing our hotel!

10/10 Fremragende

Amanda

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is like a home away from home, being a small, quiet boutique perfectly positioned with just a short walk into town. The team were very friendly and helped to provide information where they could
Overnattede 3 nætter i maj 2024

10/10 Fremragende

BALL

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Facility is good There is a kitchen with sufficient utensils for reheating food / wash fruits
Overnattede 3 nætter i maj 2024
Svar fra Alex den 25. maj 2024
Dear Ball, Thank you for your positive review! We're glad you enjoyed our facility and found the kitchen well-equipped for your needs. We look forward to welcoming you back soon!

6/10 Okay

Julie

Rejste med familie
Synes godt om: Service og personale
Our suite was covered in glitter, leak under the kitchen sink, air con unit leaked (needed towels underneath) Apart from these little points, the decor is modern, bed comfy and suite light and airy. The room images online (Expedia fault I believe) were not accurate of our booking. Breakfast was cold.
Overnattede 1 nat i maj 2024
Svar fra Alex den 25. maj 2024
Dear Julie,Thank you for your feedback. We're sorry to hear about the issues you encountered with the suite. We appreciate your positive comments on the decor and comfort. We'll address these concerns immediately and work with Expedia to ensure accurate room images. Thank you for bringing this to our attention, and we hope to provide a better experience in the future.

8/10 Udmærket

Darren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Alex den 22. maj 2024
Thank you for the 4/5 rating! I'm glad you had a positive experience. If there's anything specific we can improve, please let us know. We look forward to serving you again!

10/10 Fremragende

Christina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The breakfast was very nice but could have been more organised as to where everything is.
Overnattede 1 nat i maj 2024
Svar fra Alex den 20. maj 2024
Dear Christina,Thank you for your feedback! We're glad you enjoyed the breakfast and appreciate your suggestion on improving the organization. We'll work on making it easier to find everything. Hope to see you again soon!

8/10 Udmærket

Greg

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel location was good for a short weekend in Manchester. Not much around the hotel but a short walk into the city centre. Rooms were clean and well maintained and the staff were great however breakfast was a little disappointing, very cramped area to get food and limited choice i.e. no sausage.
Overnattede 1 nat i maj 2024
Svar fra Alex den 12. maj 2024
Dear Greg,Thank you for your feedback. We appreciate your kind words about our convenient location, well-maintained rooms, and friendly staff. We apologize for any inconvenience you experienced with breakfast. Please know that we replenish breakfast items until breakfast ends at 10:30 on Sundays. We'll take your feedback into consideration to improve the breakfast experience for our guests. We hope to welcome you back for an even better stay in the future.

8/10 Udmærket

Sian

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A lovely stay. Convenient to shops and station. Great service and very helpful staff. One male member of staff who checked us in was particularly accommodative and welcoming.
Overnattede 1 nat i maj 2024
Svar fra Alex den 12. maj 2024
Dear Sian,Thank you for your positive review! We're delighted to hear that you had a lovely stay and found our location convenient. It's wonderful to know that you received great service from our staff, especially the male member who checked you in. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!

8/10 Udmærket

Kenneth

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel only a few minutes walk from nearby amenities, staff where helpful and friendly. Unfortunately a lot of building work nearby continued past midnight so pretty noisy.
Overnattede 1 nat i maj 2024
Svar fra Alex den 7. maj 2024
Thank you for your feedback! We're delighted you appreciated our convenient location and friendly staff. We apologize for any inconvenience caused by the nearby construction noise. We'll strive to address this for a better experience in the future. Hope to host you again soon!

10/10 Fremragende

Atsuko

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très bien ! C’est gentil !
Overnattede 2 nætter i maj 2024
Svar fra Alex den 7. maj 2024
Thank you for the perfect score! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

10/10 Fremragende

Victor, somerset

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024
Svar fra Alex den 7. maj 2024
Thank you for the perfect score! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

10/10 Fremragende

HUSSEIN, Deayah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good stay. Nice staff
Overnattede 2 nætter i april 2024
Svar fra Alex den 2. maj 2024
Dear Hussein,Thank you for your kind words! We're thrilled to hear you enjoyed your stay and appreciated our staff. We hope to welcome you back soon!

10/10 Fremragende

rosie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We have stayed here before and again found the hotel a great place to stay. The rooms are spacious, stylish, clean and well equipped. The studios and suites benefit from cooking facilities which are great for a quick meal.
Overnattede 1 nat i april 2024
Svar fra Alex den 27. apr. 2024
Thank you for choosing to stay with us again and for sharing your positive experience! We're delighted to hear that you found our hotel to be a great place to stay once more. It's wonderful to know that you appreciated the spaciousness, style, cleanliness, and amenities of our rooms. We're glad that the cooking facilities in the studios and suites added convenience to your stay. We look forward to welcoming you back for another great experience in the future!

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall great stay....lovely staff at check in and great room....more like an apartment...well stocked kitchen etc.
Overnattede 2 nætter i april 2024
Svar fra Alex den 22. apr. 2024
Dear Stephen,Thank you for your outstanding review! We're thrilled to hear that you had a great stay and that you found our staff at check-in lovely. It's wonderful to know that you enjoyed your room, which sounds like it offered a cozy and well-equipped apartment-like experience. Providing a comfortable and convenient stay is our priority, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!

10/10 Fremragende

Tomasz

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Alex den 22. apr. 2024
Dear Tomasz,Thank you for leaving a 5/5 rating! We appreciate your feedback and are delighted to know that you had a positive experience during your stay. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back in the future!

6/10 Okay

Bruce

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Alex den 17. apr. 2024
Thank you for taking the time to leave a rating for your recent stay. We appreciate your feedback, as it helps us identify areas where we can improve to better serve our guests. If you have any specific comments or suggestions you'd like to share with us, please don't hesitate to reach out. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

8/10 Udmærket

Marcel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Alex den 17. apr. 2024
Thank you for your feedback! We're glad you enjoyed your stay.

10/10 Fremragende

ali, Witham

Overnattede 4 nætter i marts 2024
Svar fra Alex den 22. maj 2024
Thank you so much for the 5/5 review! I'm thrilled to hear you had a great experience. If there's anything else I can assist you with, please don't hesitate to let me know!

8/10 Udmærket

ARIADNA

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La ubicación para ir al estadio del Manchester City es ideal, hay una pizzería cerca llamada ruddys muy buena.
Overnattede 3 nætter i marts 2024
Svar fra Alex den 5. apr. 2024
¡Gracias por tu comentario! Nos alegra saber que nuestra ubicación cerca del estadio del Manchester City fue conveniente para ti. ¡Y gracias por la recomendación de la pizzería Ruddys! Esperamos verte de nuevo en el futuro

10/10 Fremragende

SATHISH

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The best
Overnattede 2 nætter i marts 2024
Svar fra Alex den 1. apr. 2024
Dear Sathish,Thank you for the fantastic 5-star review! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon!

8/10 Udmærket

Sheila

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Staff were very friendly and helpful. Breakfast was also very good and very clean area. Area a little cramped. No dining restaurant. No bar. Tea in room not replenished on last night. The room is in need of some maintenance. The rug on one side of the bed dangerous. Didn’t feel it was 4 star quality overall. 3 star at best.
Overnattede 3 nætter i marts 2024
Svar fra Alex den 27. mar. 2024
Dear Sheila,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be friendly and helpful, and enjoyed our delicious breakfast in a clean environment. We apologize for any inconvenience caused by the limited beverage options and the lack of dining restaurant and bar facilities.Regarding your concerns about the room, we appreciate your observations and will certainly address them promptly to ensure our guests' safety and comfort. Additionally, we apologize for the oversight in not replenishing the tea in your room on the last night of your stay.We do offer a pizza menu in the evenings along with a selection of beverages, and we regret if this was not adequately communicated during your stay.Your feedback is invaluable to us as we continuously strive to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience that meets your expectations.

10/10 Fremragende

Carol

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great apartment, spacious with well equipped mini kitchen. Easy to walk everywhere, close to the Northern Quarter and convenient for Piccadilly train station. Breakfast was included so that was great - it was very busy on the Saturday morning though. Staff were friendly and polite, even when they were busy. The rooms were warm so check / adjust the thermostat when you arrive. There was a security deposit which was returned within a day or two of our stay, but we had been warned it may take up to five days. It’s a city centre hotel so you may get some noise outside when people leave the clubs and make their way home. There is a lot of building work in the area - this didn’t affect us as we were staying over the weekend. Overall a great stay.
Overnattede 2 nætter i marts 2024
Svar fra Alex den 1. apr. 2024
Dear Carol,Thank you for the fantastic 5-star review! We're thrilled you enjoyed our spacious apartment with a well-equipped mini kitchen and found our location convenient. We appreciate your feedback about breakfast and will work to improve service during busy times. It's wonderful to hear you found our staff friendly and accommodating. We'll also ensure our guests are informed about thermostat adjustments for optimal comfort. We're glad your security deposit was promptly returned. Your comments about potential noise and nearby construction are noted. We're delighted you had a great overall stay and hope to welcome you back soon!

10/10 Fremragende

Jack

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing
Overnattede 1 nat i marts 2024
Svar fra Alex den 26. mar. 2024
Thank you so much for your kind words! We're thrilled to hear you had a fantastic experience with us. Looking forward to welcoming you back soon!

8/10 Udmærket

Paul

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was good size and the shower was hot and strong pressure. Breakfast was amazing and a highlight!
Overnattede 2 nætter i marts 2024
Svar fra Alex den 24. mar. 2024
Dear Paul,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your stay and found our room size comfortable, with a hot and invigorating shower experience. It's fantastic to know that our breakfast left a lasting impression and became a highlight of your visit. Your satisfaction is our top priority, and we hope to welcome you back for another wonderful stay in the future! If there's anything more we can do to make your next stay even better, please don't hesitate to let us know.

10/10 Fremragende

Anthony

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great city hotel. Very friendly and helpful staff. Quiet location. Comfortable bed and good sized room. Would book again. A
Overnattede 1 nat i marts 2024
Svar fra Alex den 21. mar. 2024
Dear Anthony,Thank you for the 5-star review! We're thrilled to hear that you enjoyed your stay at our city hotel. It's fantastic to know that you found our staff to be friendly and helpful, and that you appreciated the quiet location. We're glad you found the bed comfortable and the room spacious. We look forward to welcoming you back again for another great experience!

10/10 Fremragende

Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
great staff
Overnattede 1 nat i marts 2024
Svar fra Alex den 21. mar. 2024
Dear Robert,Thank you for the 5-star review! We're delighted to hear that you had a positive experience with our staff. Providing excellent service is our priority, and we're glad our team made your stay enjoyable. We hope to welcome you back again soon!

10/10 Fremragende

Wing Chi

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and Big Room. service really good.
Overnattede 2 nætter i marts 2024
Svar fra Alex den 21. mar. 2024
Dear Wing Chi,Thank you for the 5-star review! We're glad you enjoyed your stay with us, found the room clean and spacious, and appreciated our service. We look forward to welcoming you back soon!

10/10 Fremragende

Tunbosun

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely residence.
Overnattede 1 nat i marts 2024
Svar fra Alex den 11. mar. 2024
Dear Tunbosun,Thank you for your kind words! We're thrilled to hear you enjoyed your stay.

10/10 Fremragende

Nigel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good Modern spacious room with good facilities
Overnattede 1 nat i marts 2024
Svar fra Alex den 11. mar. 2024
Dear Nigel,Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed your stay with us and found our modern, spacious rooms and facilities to your liking. We strive to provide a comfortable and enjoyable experience for all our guests, and we're glad we hit the mark for you. We hope to have the pleasure of welcoming you back again soon!

10/10 Fremragende

Susie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Brilliant apartment for a 2 night stay in walking distance of the station and town centre. The staff were lovely and the room was spacious, clean and well-equipped. Breakfast was excellent. Would definitely stay again in visiting Manchester.
Overnattede 2 nætter i marts 2024
Svar fra Alex den 11. mar. 2024
Dear Susie,Thank you for sharing your experience with us! We're delighted to hear that you had a brilliant stay and enjoyed our convenient location, spacious and well-equipped room, and excellent breakfast offerings. It's wonderful to know that our staff left a positive impression on you as well. We can't wait to welcome you back on your next visit to Manchester!

10/10 Fremragende

Cynthia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice
Overnattede 1 nat i marts 2024
Svar fra Alex den 7. mar. 2024
Dear Cynthia,Thank you for your positive review! We're glad you enjoyed your stay and appreciated our lovely rooms and excellent service. We hope to welcome you back soon!Kind Regards,

8/10 Udmærket

martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fantastic room
Overnattede 1 nat i marts 2024
Svar fra Alex den 5. mar. 2024
Dear Martin,Thank you for your review! We're delighted to hear that you enjoyed your stay and found our room fantastic. Your satisfaction is our priority, and we're glad we could provide you with a comfortable experience. If there's anything else we can do to improve your next visit, please don't hesitate to let us know. We hope to welcome you back again soon!

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Alex den 25. feb. 2024
Thank you for your review! We're delighted to hear that you had a positive experience with us. Your feedback is valuable to us as we continuously strive to improve. We hope to have the opportunity to serve you even better in the future. If there's anything specific you think we could do to enhance your experience, please feel free to share. We appreciate your support and look forward to your next visit!

10/10 Fremragende

Sophie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Alex den 25. feb. 2024
Dear Sophie,Thank you so much for your fantastic review! We're thrilled to hear that you had a flawless experience with us. We strive to provide exceptional service, and it's incredibly rewarding to know that we succeeded in meeting your expectations. We look forward to welcoming you back soon!

10/10 Fremragende

Alice

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Alex den 23. feb. 2024
Dear Alice,Thank you so much for your glowing review! We're thrilled to hear you had such a positive experience with us.

8/10 Udmærket

Jack

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bad at first; but staff turned it around for me
First room had rubbish left under the bed so asked to be moved to one that has been cleaned correctly. Was upgraded to one of the best rooms available. This was an excellent room, basically an entire apartment. The guy at breakfast is very helpful and friendly. The only annoyance is they insist on seeing photo ID at check in which I don’t carry because nobody asks for it these days, you have all my info from the booking. So had to text someone at home to send me a photo of it.
Overnattede 1 nat i november 2023
Svar fra Alex den 21. feb. 2024
Dear Jack,Thank you for your feedback. We apologize for the initial inconvenience with your room but are glad to hear that our staff could swiftly resolve the issue and provide you with an excellent experience. We appreciate your kind words about our upgraded accommodations and our friendly breakfast staff. Regarding the photo ID requirement, we'll review our procedures to ensure a smoother check-in process for our guests. We hope to welcome you back for an even better stay in the future.

10/10 Fremragende

Jiwon

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Alex den 21. feb. 2024
Thank you for your review !

8/10 Udmærket

Kerry

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The shower leaked --needs a new plastic sleeve on bottom of shower hey -keep your staff they are good
Overnattede 3 nætter i februar 2024
Svar fra Alex den 21. feb. 2024
Dear Kerry,Thank you for your feedback. We're glad to hear that you found our staff to be good.We apologize for the inconvenience you experienced with the shower leak. Your comment has been duly noted, and we will address the issue promptly to ensure a more comfortable stay for our guests in the future.If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.

10/10 Fremragende

Ausama

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Alex den 21. feb. 2024
Thank you for your review!

10/10 Fremragende

Leah

Overnattede 1 nat i februar 2024
Svar fra Alex den 21. feb. 2024
Dear Leah,Thank you for the excellent rating! We're thrilled you had a fantastic stay at Residence Inn by Marriott Manchester Piccadilly. We hope to welcome you back soon!

10/10 Fremragende

Janice

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Alex den 21. feb. 2024
Dear Janice,Thank you for the excellent rating! We're thrilled you had a fantastic stay at Residence Inn by Marriott Manchester Piccadilly. We hope to welcome you back soon!

8/10 Udmærket

Cath

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Location
Check in was poor. Small area to queue. Slow and crowded. Otherwise stay was great. Lovely room, huge bed. Breakfast was busy but worked well. Seating area a little cramped.
Overnattede 1 nat i februar 2024
Svar fra Alex den 18. feb. 2024
Dear Cath,Thank you for your feedback! We appreciate your positive comments about your stay, including the lovely room and breakfast experience. We apologize for any inconvenience during check-in and note your observations about the queue area and breakfast seating. We'll certainly take these into consideration for improvements. We hope to welcome you back soon for an even smoother experience!

10/10 Fremragende

Surinder

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Magnificent Stay
Absolutely magnificent thank you to the entire staffing team for a wonderful stay and helpful service
Overnattede 1 nat i februar 2024
Svar fra Alex den 18. feb. 2024
Dear Surinder,Thank you for your glowing review! We're thrilled to hear that you had a magnificent stay and that our staff provided helpful service. We truly appreciate your kind words and look forward to welcoming you back again soon!

10/10 Fremragende

Pui Yi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent front desk service
Overnattede 1 nat i februar 2024
Svar fra Alex den 17. feb. 2024
Thank you for your perfect score! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that everything met or exceeded your expectations.

8/10 Udmærket

Alannah

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely 1 night trip
Stayed here with my mam for 1 night. We got a lovely welcome by Vicky and the room looked just like the pictures! There is building works going on next door but didn't bother us apart from a strong vibration around 9:30am in the morning. Well equipped with toiletries/washing up/cooking equipment. Lovely and clean apart from some parts of the walls (splashes of product/makeup etc) that just needed a wipe over and some minor damage in the bathroom (chips on sink and in bath). Amazing huge TV's and a hairdryer that actually has some power! Breakfast was complimentary and better than expected, with great service from the staff who kept things well stocked up. Some may find the language barrier with some staff slightly difficult but we would definitely stay here again and a suite is great for a longer trip!
Overnattede 1 nat i februar 2024
Svar fra Alex den 17. feb. 2024
Dear Alannah,Thank you for sharing your feedback with us! We're delighted to hear that you and your mom enjoyed your stay and received a warm welcome from Vicky. We're glad that the room lived up to your expectations and that you found it well-equipped with amenities.We apologize for any inconvenience caused by the building works nearby and the vibration you experienced in the morning. Your comments regarding the cleanliness of the room have been noted, and we will ensure that our housekeeping team pays closer attention to those areas in the future.It's wonderful to hear that you were pleasantly surprised by the complimentary breakfast and the great service provided by our staff. We appreciate your understanding regarding any language barriers you encountered, and we will continue to work on improving communication with all guests.We're thrilled that you would choose to stay with us again, and we look forward to welcoming you back for another great experience, perhaps for a longer trip next time!

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Alex den 17. feb. 2024
Thank you for your perfect score! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that everything met or exceeded your expectations.