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Anmeldelser af ibis budget Manchester Centre Pollard Street

2.5 out of 5
ibis budget Manchester Centre Pollard Street
2 Pollard Street, Manchester, England

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 301 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 403 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 168 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 65 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 65 af i alt 1002 anmeldelser" "

8,2/10

Rengøring

8,2/10

Service og personale

7,4/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Anders Hentze

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Dejlig tæt på Tram-station. God morgenmadsbuffet. Pænt og rent. Hjælpsomt personale. Den ene elevator var ude af drift alle dage, hvilket gav problemer når gæster skulle checke ud eller ud og se Manchester - samtidig med at rengørings personalet optog elevatoren for at transportere deres vogne fra etage til etage. Men alt i alt et tilfredsstillende ophold og jeg kommer gerne igen.
Overnattede 5 nætter i november 2023
Svar fra Ibis Budget Team den 30. nov. 2023
Thank you for taking the time to review your stay with us. I hope you had an enjoyable time exploring Manchester, and hope to welcome you back in the future where we can aim to improve upon your experience. Best Regards Ibis Budget Manchester Centre

6/10 Okay

Isabella Funck

Synes godt om: Service og personale
Synes ikke om: Rengøring
Overnattede 1 nat i august 2023
Svar fra Shivchenko den 5. sep. 2023
Dear Guest, Thank you for leaving a review. We are pleased to read that you were happy with your overall stay with us. Your feedback is very valuable to us in order to improve the quality of our facilities and customer service. We strive to provide superior service therefore the satisfaction of our guests is greatly appreciated!We look forward to seeing you again for an even better stay. Best regards,

8/10 Udmærket

Magnus

Overnattede 2 nætter i januar 2023
Svar fra Joyce den 25. jan. 2023
Dear Magnus,Thank you for leaving a review! We hope to welcome you back soon for an even better stay!Best Regards,Ibis Budget Manchester Reception Team

4/10 Dårligt

Charlotte

Rejste med familie
Synes ikke om: Rengøring, værelsets komfort
Overnattede 2 nætter i december 2022

6/10 Okay

Leif Fredholm

Rejste med familie
Synes ikke om: Service og personale
Det er et lavbudget hotel, hvilket alt fra service til kvaliteten af morgenmaden vidner om. Man får ikke mere end man betaler for. F.eks måtte vores nøglekort omkodes hver gang vi skulle ind på vores værelse eller bruge elevatoren.
Overnattede 3 nætter i december 2022

10/10 Fremragende

Caroline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint
Meget lidt plads til benen på toilettet, man kunne næsten ikke side der (jeg er 1,75m). Alt andet var rigtig fint.
Overnattede 2 nætter i august 2022

8/10 Udmærket

Rasmus

Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i maj 2022

6/10 Okay

Allan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
For meget budget
For meget budget over denne hotel. Havde været fint i vores yngre dage. Ikke meget komfort over sengen. Service nivouxet var i top. Ingen klager der. Ingen mulighed for at lave kaffe på værelse, dog gratis kaffe i receptionen.
Overnattede 3 nætter i oktober 2019
Svar fra Imogen den 7. nov. 2019
Dear Allan, Many thanks for your review. As a budget hotel, we only provide our rooms with the basics, however, we do apologise if this added any discomfort to your stay. We are delighted that you found our team fantastic and we hope we were able to assist you in anyway during your visit. We hope to welcome you back for your next trip to Manchester. Kind Regards, Imogen Ibis Budget Reception Team

8/10 Udmærket

Marianne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Alt fint - værelset var dog meget lille, der var næsten ikke plads til at lukke kuffert op
Overnattede 2 nætter i september 2019
Svar fra Sham den 30. sep. 2019
Dear Marianne, Whilst we are pleased to see you enjoyed the most of your stay, we do apologise for the size of the room you were allocated. We appreciate the feedback regarding this matter and shall look into this further. Kind regards, Shamil Sayani Acting General Manager

8/10 Udmærket

Anne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel
Fint hotel tæt på bus og tram. Værelset var en fin størrelse. Toilet og bad var adskilt. Sengene var ikke de bedste. Vågende med ondt i ryggen en morgen. Gratis wifi og kaffe/te. Mulighed for at købe vand, sandwich og snack i deres lille kiosk, hvis man ikke vil spise på restauranten. Meget venligt personale.
Overnattede 3 nætter i august 2019
Svar fra Imogen den 11. sep. 2019
Dear Anne, Many thanks for your review. We are glad to see you had a great stay and found all our amenities convenient. We always want our guests to have a relaxing stay, therefore we apologise that you did not find the beds comfortable. We do hope to get the opportunity to welcome you back again soon. Kind Regards. Imogen Ibis Budget Reception Team

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2019
Svar fra Sham den 25. jul. 2019
Dear Guest, Thank you for rating your experience with us. We are pleased to see you enjoyed your stay and look forward to welcoming you back again soon. Kind regards, Shamil Sayani Acting General Manager

8/10 Udmærket

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2018
Svar fra Sham den 27. dec. 2018
Dear Peter, Thank you for rating your stay with us. We are pleased to see you enjoyed your experience ad do look forward to welcoming you back again soon. Kind regards, Shamil Sayani Acting General Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i marts 2018

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Value for Money
Rigtig fint hotel med rigtig god service
Overnattede 3 nætter i marts 2018

8/10 Udmærket

Not Provided, Frederiksberg

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Fodbold
Fodbold tur... Fint hotel til en overnatning - ift prisen.

10/10 Fremragende

Oliver

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good night stay, perfect distance from central Manchester!
Overnattede 1 nat i maj 2024

6/10 Okay

Janet

Synes godt om: Rengøring, service og personale
The menu for food of a day was limited. Long wait for food and the quality was very disappointing.
Overnattede 1 nat i maj 2024
Svar fra Ibis Team den 21. maj 2024
Thank you for leaving a review. We are disappointed to read that you did not enjoy your breakfast and will forward your comments to management to make some improvements.

8/10 Udmærket

Victoria

Synes godt om: Rengøring, service og personale
Basic but clean. Booked a family room for 3 adults - be aware that the 3rd bed is a top bunk! Shower was in the room with a frosted glass door - viewable by all in the room!
Overnattede 1 nat i maj 2024
Svar fra Ibis Team den 24. maj 2024
Thank you for leaving a review!We are delighted to read that you thought our cleaning standards were satisfactory.In regards to your comments about the bathroom, as this type of hotel has a basic concept, all rooms are designed with a minimal and compact layout. If this type of hotel doesn't meet your general expectations, please allow me to suggest to check out our other Ibis brands and hopefully you will find the most suitable for your needs. Thank you again for sharing you experience with us, and hope to welcome you back in the future for a better stay. Kind regards

6/10 Okay

Andrew, Middlesbrough

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024
Svar fra Ibis Budget Team den 16. maj 2024
Dear Andrew, Thank you for taking time to leave us a review. Best wishes

10/10 Fremragende

Cornelia Cathleen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Unkompliziert, alles da was man für einen Kurztrip nach Manchester braucht
Overnattede 2 nætter i maj 2024
Svar fra Law den 15. maj 2024
Dear Cathleen, Thank you so much choosing Ibis budget Manchester and for taking time out to review your stay and to let us know that your stay was good. We will be glad to welcome you back should you visit the city again in the near future. Best wishes,

2/10 Forfærdeligt

Ian

Hadn't done a review as I really don't think you want to know what I thought. Won't be using any Ibis Hotels in the future, very disappointed in the treatment I received, please do not send me anymore more surveys.
Overnattede 1 nat i maj 2024
Svar fra Law den 15. maj 2024
Dear Ian, We regret to know that your experience at Ibis budget Manchester wasn't satisfactory.Our aim is to provide the best level of service to all our guests and we are disappointed that on this occasion we did not meet your expectations. Please feel free to reach out to us directly should you want to discuss your stay.Kindest regards,

10/10 Fremragende

Taure

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service, short distance from Manchester Piccadilly station. Room was well prepared.
Overnattede 1 nat i maj 2024
Svar fra Law den 11. maj 2024
Dear Taure, We are pleased to know that you are happy with our service at Ibis, thank you so much for sparing time to leave us a review. We will be glad to welcome you back whenever you choose to visit the city Regards,

6/10 Okay

Arild, Tønsberg

Synes ikke om: Service og personale
Quite small rooms with almost no space. Had to pay extra for checking in 30 minutes early even though the room was ready. Would probably choose a different hotel next time.
Overnattede 1 nat i marts 2024
Svar fra Law den 2. maj 2024
Dear Arild, Thank you for taking time to leave us a review, our check in is from 3pm and any earlier check in is subject to an early check in fee, we do provide complimentary luggage storage for customers that are happy to return when check in opens.We hope to provide a better experience for you on your next return. Regards,

10/10 Fremragende

Paul

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good value. Clean functional room. Good location.
Overnattede 1 nat i april 2024
Svar fra Ibis Team den 1. maj 2024
Many thanks for sharing your thoughts!We are happy to read that you were happy with the location and that it was convenient for your needs. We hope to welcome you back soon for an even better stay!Kind Regards

8/10 Udmærket

Muhammad Talha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overall nice experience
Overnattede 1 nat i april 2024
Svar fra Ibis Team den 1. maj 2024
Thank you for taking the time to share your experience with us!We are pleased to read that you had an overall nice experience with us. We hope to welcome you back soon for an even better stay!Kind Regards

8/10 Udmærket

Jessica

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024
Svar fra Ibis Team den 1. maj 2024
Thank you for leaving a review!

10/10 Fremragende

Andrei

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff. Comfty rooms. You could also get around many places. Picadilly station or the city centre. Your pick! Also if you're a City fan, it's only a walk down the road to the Etihad! 😎
Overnattede 2 nætter i april 2024
Svar fra Lawrence den 15. apr. 2024
Dear Andrei, thank you so much for a perfect review of your stay, we are glad that you enjoyed your time at our hotel, and that it was a convenient location for what you had to get round to in the city. We are are looking forward to welcoming your back for your future stays. Best wishes,

6/10 Okay

Kathrina Marie

Overnattede 1 nat i marts 2024
Svar fra Law den 2. maj 2024
Dear Kathrina Marie, Than you for leaving a review of your stay. We look forward to welcoming you back in the near future Regards,

8/10 Udmærket

Familia, Palm Beach Gardens

Overnattede 1 nat i marts 2024
Svar fra Ibis Team den 28. apr. 2024
Many thanks for sharing your thoughts!Kind Regards

10/10 Fremragende

Christopher

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Law den 30. mar. 2024
Dear Christopher, Thank you so much for this wonderful rating but most importantly for taking time to review us. we are glad that your stay was good enough to warrant us a perfect score from you. We hope to welcome you back when you choose to visit the city in the future. Regards,

8/10 Udmærket

Edward

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were very courteous and efficient. Room is spartan, but clean. Breakfast was good. Location is fine during the day, close to tram stop. Overall, a good budget stay.
Overnattede 1 nat i marts 2024
Svar fra Ibis Budget Team den 11. mar. 2024
Dear Guest, We truly appreciate your kind words!We are thrilled to read your feedback about your experience with us! We strive to provide superior service therefore the satisfaction of our guests is greatly appreciated. Thank you! We will make sure to share your thoughts with the team.Many thanks for sharing your feedback and we hope to welcome you back soon!Kind regards

8/10 Udmærket

Roshna

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 3 nætter i februar 2024
Svar fra Law den 16. mar. 2024
Dear Roshna, Thank you for taking time out to leave a review rating, these ratings do provide us with insight that helps us to improve our service. We hope that on your next stay, we will do even better to earn a top rating from you. Thanks ever so much.

10/10 Fremragende

Joel

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were friendly at both check in and check out. It was good to be able to request a kettle for your room, using a refundable deposit. Room was very clean. Bed, very comfortable and it was very quiet on both nights of my stay. Shower was clean and I could have the water as hot or cold as I liked. TV in room worked perfectly with all channels tuned in. Overall, had a great stay. Would definitely book again.
Overnattede 2 nætter i februar 2024
Svar fra Ibis Budget Team den 11. mar. 2024
Dear Guest, We truly appreciate your kind words!We are thrilled to read your feedback about your experience with us! We strive to provide superior service therefore the satisfaction of our guests is greatly appreciated. Thank you! We will make sure to share your thoughts with the team.Many thanks for sharing your feedback and we hope to welcome you back soon!Kind regards

6/10 Okay

gordon

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Smallest room I have ever stayed. Not enough room for 2 people to move around in. It is a budget hotel but not worth the money paid. no issues with staff or cleanliness
Overnattede 1 nat i februar 2024
Svar fra Law den 16. mar. 2024
Dear Gordon, Thank you so much for your feedback, we are sorry to find out the room size was not to your satisfaction, we are also however pleased to know you were satisfied with the service provided by our staff and the cleanliness of the hotel.This feedback helps us to evaluate what we offer to our guests. Please do speak to a member of staff whenever you choose to stay us again and a more suitable room can be allocated if and when available. Thank you for your insight and feedback RegardsIbis budget Team

10/10 Fremragende

Sofie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Top, en absoluut prijselijk. Heel mooi hotel Zeer uitgebreid en lekker ontbijt
Overnattede 1 nat i februar 2024
Svar fra Law den 16. mar. 2024
Dear Sofie, Thank you very much for your kind review, we are glad you enjoyed your time with us, and we are looking forward to wow you more on your subsequent stays. RegardsIbis budget Manchester team

10/10 Fremragende

miguel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stay here for a Man City game. Very close to the stadium, also to the North quarter and the train station. Walked everywhere, did not need a taxi whatsoever. Did not have breakfast at hotel, but there are many good places walkable for breakfast
Overnattede 1 nat i februar 2024
Svar fra Ibis Budget Team den 11. mar. 2024
Dear Guest, Many thanks for sharing your experience with us. Your feedback is very important to us. I'm glad that you were happy with the location.We hope to welcome you back soon for an even better stay!Kind Regards Ibis Budget Team

10/10 Fremragende

Robert

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Cheep and chearfull , no parking , however just us just park , great walk into centre , ideal if taking a child to a gig .
Overnattede 1 nat i februar 2024
Svar fra Ibis Budget Team den 11. mar. 2024
Dear Guest, We truly appreciate your kind words!We are thrilled to read your feedback about your experience with us! We strive to provide superior service therefore the satisfaction of our guests is greatly appreciated. Thank you! We will make sure to share your thoughts with the team.Many thanks for sharing your feedback and we hope to welcome you back soon!Kind regards

2/10 Forfærdeligt

Armita

Overnattede 1 nat i februar 2024
Svar fra Law den 30. mar. 2024
Dear Armita,Thank you for taking time to leave us a review, we regret that on this occasion we felt short of your expectations. our aim is to ensure satisfactory service for all our customers, please do bring to our attention anything we could have done better to make your stay more satisfactory. Regards

8/10 Udmærket

Sunisa

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Law den 16. mar. 2024
Dear Sunisa, Thank You for taking time out to provide a review rating for your previous stay with us, we are glad to know that your stay although not a 10, was well about average based on the score. We will strive to do even better for if and when you choose to stay with us in the future. Regards

4/10 Dårligt

Chun Ben

Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Service og personale, værelsets komfort
Cannot adjust water temperature when showering, staff cannot help with this problem. Not much choices for food or shopping nearby
Overnattede 2 nætter i februar 2024
Svar fra Sandy den 12. feb. 2024
Dear Ben,Thank you for taking the time to share your experience. We are sorry that you did not enjoy your overall stay. The water temperature is adjustable in the showers, but we will further investigate this incident. Regarding the lack of food or shopping nearby, the city centre is only a 10 minute walk from the hotel. We always encourage guests to investigate the location of the hotel to ensure it is suitable for their purposes. Thank you again for sharing your thoughts and we hope to have the opportunity to better serve you in the future.

8/10 Udmærket

Yusuf Sadi

Overnattede 2 nætter i februar 2024
Svar fra Sandy den 12. feb. 2024
Dear Yusuf,Thank you so much for taking the time to leave a review. We are so pleased to hear that your stay was enjoyable, we hope to welcome you back again soon!

10/10 Fremragende

Miss

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
It is what it says budget, but the rooms are spacious, very clean, bed was comfortable, room was warm, shower was hot, tv worked, staff friendly and welcoming. Hotel is within walking distance of city centre. Car parking 2 min walk down the road. Will definitely be returning.
Overnattede 1 nat i februar 2024
Svar fra Sandy den 12. feb. 2024
Dear Guest,Thank you so much for taking the time to leave a review! We are so pleased that your stay was so perfect and you found the room to be very comfortable. We are also happy to hear that the location was perfectly suitable for your purposes. We hope to welcome you back again soon!

8/10 Udmærket

Luke

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Quite satisfied overall.
Overnattede 1 nat i januar 2024
Svar fra Sandy den 12. feb. 2024
Dear Luke,Thank you for taking the time to share your thoughts. We are pleased to hear that your stay was enjoyable and you were satisfied overall. We hope to welcome you back soon for an even better stay!

6/10 Okay

Verificeret rejsende

Nothing much around the area for food, apart from the usual overpriced costa coffee and dominoes pizza that I wouldn’t recommend, but the hotel is in a great spot, the area is being regenerated so lots of opportunity for locals to start opening good food restaurants and cafes. This is a cashless hotel, alienates those with cash.
Overnattede 1 nat i februar 2024
Svar fra Sandy den 12. feb. 2024
Dear Guest,Thank you for taking the time to share your experience. We are sorry that you were not happy with the food choices around the hotel, but we are not located far from the city centre where there are many amazing options to choose from. Our staff are always happy to recommend some lovely restaurants. Regarding the fact that we are cashless, this is an Accor policy but we always make sure to let guests know before they arrive. We hope to have the opportunity to better serve you in the future.

6/10 Okay

Per Ove

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Sandy den 6. feb. 2024
Dear Guest,Thank you for taking the time to rate your experience. We hope to welcome you back for an even better stay soon.

10/10 Fremragende

Vera

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good.
Overnattede 1 nat i januar 2024
Svar fra Sandy den 12. feb. 2024
Dear Vera,Thank you so much for taking the time to leave a review. We are pleased that you enjoyed your stay and we hope to welcome you back again soon!

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Practical
Overnattede 2 nætter i januar 2024
Svar fra Ibis Budget Team den 18. jan. 2024
Dear Guest, Thank you for taking the time to review your stay with us. I am pleased to see you enjoyed your time in our hotel, and hope to welcome you back again in the near future. Best Regards Ibis Budget Manchester Centre

10/10 Fremragende

Joe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place, facilities and hosts!
Great stay - clean, warm, comfortable and lots of nice extras available at reception like drinks and snacks! Host staff Dellea, Sandra & Anthony were lovely - so friendly and helpful! Many thanks to all there, couldn't have been better!
Overnattede 1 nat i januar 2024
Svar fra Sandra den 12. feb. 2024
Dear Joe, Thank you for taking the time to share your thoughts! We are very pleased that you enjoyed your stay and found the room to be clean and comfortable. We are also happy to hear that you had a positive experience with our staff, we pride ourselves on our customer service. We hope to welcome you back again soon!

4/10 Dårligt

man fun

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, værelsets komfort
價錢合理酒店。 單人入住, couple 入住都可以。
酒店員工服務態度很好。 價錢也很合現。 但房間地板不太乾淨, 淋浴地方也欠佳。
Overnattede 1 nat i januar 2024
Svar fra Sandy den 9. jan. 2024
Dear Guest, We are pleased to hear that you had a positive experience with our staff. We strive to provide superior service therefore the satisfaction of our guests is greatly appreciated! Regarding the cleanliness of your room, please accept our sincerest apologies. Please rest assured that these are not our standards of the hotel, therefore we are taking necessary action to prevent future occurrence. We hope to have the opportunity to restore your faith in our services in the future.

2/10 Forfærdeligt

Nexhat

Forretningsrejsende, Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The room service did not change the bed sheets or pillow cases, not hoovered or cleaned the floor, for 5 night stay only came twice to do basic remove the bin and only fix the bedding - would definitely not go there again
Overnattede 5 nætter i december 2023
Svar fra Sandy den 4. jan. 2024
Dear Guest, Thank you for taking the time to share your experience. We are sorry to hear that this happened to you. Please rest assured that these are not our standards of the hotel, therefore we are taking necessary action to prevent future occurrence. We hope to have the opportunity to restore your faith in our services in the future.