Dear Anonymous,We very much appreciate your comments regarding your stay at the Hotel Victoria, a Gran Meliá.We highly appreciate your comments, thanks to them we continously strive to strengthen the points that need to be improved and I will share your feedback with our staff.Thank you once again and we hope you come to visit us again soon.Best regards,

Daer Leif, thank you for your recent visit to Hotel Victoria, Gran Meliá and time spent to share your feedback. We are happy to know that you had such an enjoyable experience and look forward to welcoming you back soon. Kindest, Maria Ansalone Guest Experience Manager

Dear Trine, thank you for visiting the Hotel Victoria, Gran Meliá and for sharing your feedback. We do look forward to welcoming you back soon. Kindest, Maria Ansalone Guest Experience Manager

Dear Mrs. Lotte Ann, we are grateful for your visit to Hotel Victoria, Gran Meliá and the lovely feedback shared. Looking forward to welcoming you back soon. Kindest, Maria Ansalone Guest Experience Manager

Dear guest, thank you fo rvisiting the Hotel Victoria, Gran Meliá and for sharing such a lovely feedback. We do look forward to welcoming you back soon. Kindest, Maria Ansalone Guest Experience Manager

Dear Finn, thank you for visiting the Hotel Victoria, Gran Meliá and for sharing such a lovely feedback. We do look forward to welcoming you back soon. Kindest, Maria Ansalone Guest Experience Manager

Dear guest, thank you very much for having dedicated the time to share your experience with us. We are delighted to read that both the service in general, as the pool area were of your satisfaction. We would be glad to welcome you once again. With kindest regards, Maria Ansalone Guest Experience Manager

Dear guest, First of all, we would like to thank you very much for staying at the Hotel Victoria and writing a review afterwards. It is very valuable for us to read your comments and they are always a useful source of information to improve our services. We are thrilled to hear that you had an excellent stay at Hotel Victoria. We always do our best to make your stay with us a memorable one so be assured that our entire team always strives to deliver a high-end service, to make each guest feel comfortable and indulged throughout their whole stay. We are very much looking forward to welcoming you back again - hand on heart , hopefully in the not too distant future. Kindest regards, Maria Ansalone Guest Experience Manager

Dear Mrs. Kim, First of all, thank you very much for taking your time to evaluate the Hotel Victoria services. Your comments are the best source of information for us in order to keep improving every area. It is delightful to learn that the service provided by our staff met and exceeded your expectations. It was our true pleasure to take care of you during your visit. We are very much looking forward to welcoming you back again - hand on heart , hopefully in the not too distant future. Kindest regards, Maria Ansalone Guest Experience Manager

Dear guest, we are thankful to receive your rating about your recent stay at our hotel. We would be pleased to welcome you once again in order to make your stay with us even more special. Kindest regards, Maria Ansalone Guest Experience Manager

Dear Carsten strøm, Thank you for having chosen us during your stay in Palma. We are pleased to see that the hotel fulfilled your expectations and that the location was of your liking. Your kind words towards our staff make us truly grateful. It would be a pleasure for us to welcome you again to our hotel. Kindest regards from sunny Palma, María Ansalone Guest Experience Manager

Dear Guest, Thank you very much for staying at Gran Meliá Victoria and for evaluating your experience with us. Furthermore, it is my pleasure to learn that you enjoyed your dinner at our Ikatza Restaurant which food was to your fullest satisfaction. I also appreciate reading that the good location of the hotel, great for exploring Palma and the island of Mallorca. We also would like to thank you for your suggesting us to organize a transfer to the city center, we have taken note of this idea and will forward it to the rest of the Management. In any case, we like to recommend our guests to walk to the city as it is just a 20 minute beautiful walk along the Palma Marina where great views can be enjoyed. We would like to thank you again for your review, hopping to welcoming you back in the near future. Kindest regards, Maria Ansalone Guest Experience Manager

Dear Guest, we wish to express our gratitude for taking the time to report your ‘amazing’ experience at our Luxury Hotel, enjoying your time in Palma. We are extremely pleased to realize how much you appreciated our exclusive service, location and facilities, besides the attentive professionalism of our staff. We are already expecting you to come back to Gran Meliá Victoria, to live again a perfectly tailored vacation experience in beautiful island of Mallorca. Kindest Regards, Maria Ansalone Guest Experience Manager

Dear Guest, Thank you so much for sharing your experience at our Luxury Hotel. We are pleased to realize how much you enjoyed your time in Palma while staying with us. We are already expecting you to come back to Gran Meliá Victoria to keep enjoying the pearl of Balearic Islands... Kindest Regards, Maria Ansalone Guest Experience Manager

Dear Guest, Thank you so much for sharing your experience at our Luxury Hotel. We are pleased to realize how much you enjoyed our location and facilities, besides the great professionalism of our staff. We are already expecting you to come back to Gran Meliá Victoria to keep enjoying the magic of Mallorca. Kindest Regards, Maria Ansalone Guest Experience Manager