Dear Guest,we take all guest feedback into consideration and we will continue to emphasize the needs of our guest. Thank you for your review.Regarding our food choices, we have taken note of your comment. It is very important for us to know our guests opinion, when it comes to planning menus a lot of time and effort is invested. Our guests taste plays an important part in the decision making process with regard to the improvements to be continuously made. We are sorry that it wasnt to your liking.However, we are pleased that you enjoyed your overall stay with us. We are very sorry to read that you didnt enjoy your stay with us entirely.Yours sincerely, JS Hotels Team

Thank you for your comment, it helps us to be better.

Thank you very much for your comments, they help us to improve.

Thanks a lot!

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Thank you for taking the time to share your experience with us. Kind regards, JS Hotels Team

Thanks for coment

Thank you for your comments!

Thanks a lot

Thank you for staying with us! Your opinion is very important to us.

Thank you for staying with us! Your opinion is very important to us.

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. We are excited to know that your stay has been so satisfactory, for us it is paramount to know that our guests have felt comfortable and just like at home during their visit. Please, do not hesitate to communicate any issue to our reception team during your stay. Our team goal is to provide solutions to our customers in order to offer them a very pleasant stay. We are truly sorry that you would have preferred a bigger room. We hope that we will have the pleasure of welcoming you back to the hotel in the future. Best wishes, the entire JS Hotels Team

Thanks for staying with us! Your opinion is very important to us.

Dear Guest, first of all, we apologize for not answering in your language. We are excited to know that your stay has been so satisfactory, for us it is paramount to know that our guests have felt comfortable and just like at home during their visit. Once again, we appreciate your friendly comments. We hope to be able to welcome you back soon! Sincerely yours, the entire JS Hotels Team

Thanks for staying with us! Your opinion is very important to us.

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. The location of our hotel is just wonderful as the beach is close by, and restaurants and bars are not too far away either. Outdoor activities are also in close proximity. It is just perfect and offers something for everyone’s taste. We look forward to welcoming you back to our JS Hotel in the not too distant future. Sincerely, the entire JS Hotels team

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Your review serves as a great motivation for the team and will help other travellers make an informed choice as to their accommodation. Thank you! All the best from the entire JS Palma Stay Team

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Before anything else, we would like to thank you not only for choosing our hotel for your holiday, but also for taking the time and making the effort to write your comments. We have taken note of your suggestions. It is very important for us to know our guest´s opinion, when it comes to planning menus a lot of time and effort are invested. Our guest´s taste play an important part in the decision making process with regard to the improvements to be continuously made. We hope that we have the pleasure of welcoming you back to the hotel in the future. Best wishes, JS Sol de Alcudia Team

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Indeed, the hotel is close to the beach. The beach invites for a lovely walk and sunbathing. There are also some restaurants and bars serving lovely meals. We are very proud of our hotel and the team that work here, so it is a pleasure to receive such positive feedback from our guests. We work very hard to ensure our guests have a wonderful time here and we are pleased that you too have enjoyed your experience with us. We are looking forward to welcoming you again, kind regards from the entire team at the JS Hotel Sol de Alcudia

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you for staying at JS Hotel on your recent trip to Majorca, and for taking the time to share your review with us. We are very happy to read that you have enjoyed your overall stay with us. However, we are very sorry to read that there was a misunderstanding about the lunch i.e. dinner you have booked though a third agent. Please, next time, do not hesitate to approach our friendly reception team for any issue you may have. Unfortunately, this time, there was nothing we could have done. We wish you all the best, and hope to be able to welcome you back soon. Yours sincerely, JS Sol de Alcudia

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. We take all guest feedback into consideration and we will continue to emphasize the needs of our guest. Though it gives us great pleasure to learn that you have enjoyed our overall JS Hotel experience with highlights including the excellent and warm service delivered by our proud service ambassadors. However, we are very sorry about the A/C and please accept our sincere apologies. We consulted with our Technician and the AC is running smoothly again. Also, we have invested much time and effort in improving the WIFI signal. There must have been a punctual problem, which also has been resolved. Nevertheless, we do hope to be able to welcome you back soon. The entire JS Sol de Alcudia Team

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Further to your recent stay at our JS Hotel, we are in receipt of your feedback which you kindly took the time to complete online.Your review serves as a great motivator to the team and will help other travellers make an informed choice on their accommodation. We should also mention that we do our very best to provide our guests with the best possible value for money every day and we are proud that you feel able to confirm that the quality we provide is on a level with our highly competitive rates. Please note, that the rent of towels is optional for every guest. You can certainly also bring your own pool towel. We hope this was one of many great stays with us. All the best, JS Sol de Alcudia Team

Dear Guest, our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave an overall positive impression. Thank you for taking the time to share your experience. Regarding the food in our restaurant, our chefs make sure to offer a balanced and varied menu on a daily basis with selected ingredients of the highest quality. We are terribly sorry that it wasn´t to your liking. Nevertheless, we hope to be able to welcome you back soon. Best regards from the entire Team. JS Sol de Alcudia

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood.It is a great pleasure to read your kind review following your recent stay with us. Thank you. We are delighted that you had such enjoyable stay at our modern JS Hotel. Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. We are very sorry you had a disturbed night sleep during your stay due to the noise coming from the street. This is absolutely not the experience we expect our guests to have. Should you stay with us again and are not happy with your room, please do not hesitate to contact our reception team who will see if there is any way of making you more comfortable. All the best from JS Sol de Alcudia Team

Dear Guest,firstly, we would like to express our apology for not answering in your language. We are responding in English in order to make ourselves understood.Thank you for your positive review. We are delighted to know that we fulfilled your expectations!It would be our absolute pleasure to welcome you back in the near future. Kind regards, JS Hotels Team

Dear Regine,first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood.Thank you so much for your positive review.We are very happy to read here that you enjoyed the beach and our gastronomy! Its great to see that you give us a perfect rating.We hope to be able to welcome you again soon.Best wishes, the entire JS Hotels Team

Liebe Katrin,vielen Dank für Ihren freundlichen Kommentar über unser JS Hotel. Wir freuen uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten und natürlich besonders über Ihre positive Bewertung.Wir freuen uns auch sehr über Ihren Kommentar zu unserem stimmigen Preis-Leistungs-Verhältnis.Es ist schön zu wissen, dass Sie uns in guter Erinnerung behalten haben und wir hoffen, dass Sie uns bald wieder besuchen werden. Sonnige Grüßedas gesamte JS Hotels Team

Dear Guest,it pleases us immensely that our guests feel so comfortable with us that they would like to come again. There can be no better compliment for our service. Thank you so much for your positive feedback!We are also very happy to read your lovely feedback about our food selectionr. We always strive to make sure that we cater for all dietary needs and tastes by providing plenty of delicious options, and are very pleased to read that we met your expectations. We are proud to know that you have fond memories of your stay with us and hope that you will visit us again soon.Yours sincerely, the entire JS Hotels Team

Lieber Reto,zunächst möchten wir uns bei Ihnen für die Zeit bedanken, die Sie aufgewendet haben, um Ihren freundlichen Kommentar zu Ihrem Aufenthalt in unserem Hotel hier zu hinterlassen.Wir freuen uns immer, von einem Gast zu lesen, der mit unserem Angebot vollkommen im Einklang ist. Wir bieten sehr gute Einrichtungen und eine tolle Lage zu einem günstigsten Preis. Es war uns ein Vergnügen, Sie bei uns verwöhnen zu dürfen. Sonnige GrüßeIhr JS Hotels Team

Dear Louise,first of all, we would like to apologise for not replying in your language. We are replying in English to make ourselves understood.Thank you very much for taking the time to share your feedback about your recent stay with us.We are very pleased to hear that you felt comfortable with us and that you were satisfied. For us it is nice to know that we are on the right track.Thank you for your lovely feedback about our breakfast selection. We always strive to make sure that we cater for all dietary needs and tastes by providing plenty of delicious options.Regarding the insects, we would like to apologize to you very much, but due to the climate zone and natural surroundings it can happen that insects also reach the rooms.We hope you will honour us again soon! With sunny greetings from Mallorca!The entire JS Hotels Team

Lieber Maximilian,vielen Dank, dass Sie sich die Zeit genommen haben, um Ihre Eindrücke von Ihrem Aufenthalt bei uns im Hotel zu kommentieren. Sie haben Recht, unser Hotel ist nicht das neueste oder modernste Hotel, und wer Luxus möchte, dem bietet unsere Hotelkette geeignetere Hotels an. Ihre Kommentare sind von großer Bedeutung für uns und helfen uns, unseren Service so gut wie möglich an die Bedürfnisse unserer Gäste anzupassen. Wir haben bei der Planung zukünftiger Leistungsverbesserungen immer die Kommentare unserer Gäste im Auge. Vielen Dank für Ihre ehrliche Meinung. Wir haben Ihren Kommentar an die betroffene Abteilung weitergeleitet. Wir entschuldigen uns für diese negative Erfahrung.Alles Gute und mit freundlichen GrüßenIhr JS Hotels Team