Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 570 af i alt 1006 anmeldelser" "
10 - Fremragende
570
Bedømmelse på 8 − Udmærket. 236 af i alt 1006 anmeldelser" "
8 - Udmærket
236
Bedømmelse på 6 − Okay. 106 af i alt 1006 anmeldelser" "
6 - Okay
106
Bedømmelse på 4 − Dårligt. 45 af i alt 1006 anmeldelser" "
4 - Dårligt
45
Bedømmelse på 2 − Forfærdeligt. 49 af i alt 1006 anmeldelser" "
2 - Forfærdeligt
49
8,8/10
Rengøring
8,6/10
Service og personale
8,8/10
Faciliteter
8,6/10
Overnatningsstedets tilstand og faciliteter
8,8/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Anwar
Rejste med familie
22. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Flot hotel
Mega flot hotel. God service, stor morgenmads buffet. Det kan i travleperioder være lang ventetid på elevatoren når man skal op eller ned.
Anwar
Overnattede 2 nætter i oktober 2023
Svar fra Hotel Management den 22. okt. 2023
Dear Anwar, may Allah accept your good deeds. Thank you for expressing your opinion, and we are glad that our services have reached your satisfaction. We look forward to serving you during your next visit.
6/10 Okay
Raja
24. maj 2024
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Service is slow. Checkin was 4pm, we arrived at 5pm and still had to wait for another 2 hours to get our room.
Room was not in best condition. Bathroom sink had a leak. We asked to change to another room and paid for an upgraded room to get the full view. When we moved to the new room, we discovered that the air conditioning sensor was not working. We spent the first night in a freezing cold room trying to adjust the temperature to the highest temperature thinking it will work.
Over all rating is three because of the location. Otherwise, this hotel based on its condition and service is surely a one star
Raja
Overnattede 2 nætter i maj 2024
Svar fra Hotel Management team den 25. maj 2024
Dear guest, may Allah accept your good deeds. Because your peace of mind is our number one priority, we do appreciate your feedback regarding our location. We would like to assure you that your concerns about service, check-in process, rooms, bathroom maintenance and air conditioner maintenance have been sent immediately to the concerned department. We always strive to maintain our highest standards of service, and promise to exceed your expectations on your next visit.
8/10 Udmærket
saad
Rejste med familie
23. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wifi was weak and interrupted
saad
Overnattede 2 nætter i maj 2024
Svar fra Hotel Management Team den 23. maj 2024
Dear Saad, thank you for your feedback, we are always honored to welcome you at Swissotel Makkah, we take your comment about internet service into our consideration to improve our services, waiting to serve you again soon.
8/10 Udmærket
Mohammed, Laurel
20. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close to haram
Mohammed
Overnattede 4 nætter i maj 2024
Svar fra Hotel Management Team den 21. maj 2024
Dear Mohammed, thank you for your positive feedback towards our location that directly faces the holy Kaaba. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.
10/10 Fremragende
Asad, Frisco
20. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very friendly staff.
Asad
Overnattede 3 nætter i maj 2024
Svar fra Hotel Management Team den 21. maj 2024
Dear Asad, may Allah accept your good deeds. We are beyond happy with your positive feedback about staff service and glad that our Swiss Service has met your satisfaction. We are waiting to serve you again soon.
8/10 Udmærket
Muhammad
Rejste med familie
20. maj 2024
Synes godt om: Rengøring, service og personale
Close proximity to Mosque. It has inside path to
Mall. But bathrooms are not in good conditions. They charge for milk for tea or coffee in the room
Muhammad
Overnattede 4 nætter i maj 2024
Svar fra Hotel Management Team den 20. maj 2024
Dear Muhammad, we are grateful for your kind feedback towards our location, it warms our hearts. Regarding your notes about bathroom and room service, we have forwarded your feedback to the concerned departments as we continuously work to provide excellent service. We look forward to welcoming you again soon.
10/10 Fremragende
Sharmeen Banoo
Rejste med familie
19. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Luxouries of the hotel The priviledge to stay in TheTower Clock.
Sharmeen Banoo
Overnattede 5 nætter i maj 2024
Svar fra Hotel Management Team den 20. maj 2024
Dear Sharmeen, we can assure you that all our hotel staff enjoyed serving as much as you enjoyed your stay. Our main goal is to provide you with a revitalizing escape so you can get a Swiss Vitality experience that satisfies your needs, can’t wait to welcome you again soon.
10/10 Fremragende
rizwana
18. maj 2024
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
very close to Kaaba well
maintained property definitely will recommend to others .
rizwana
Overnattede 6 nætter i maj 2024
Svar fra Hotel Management Team den 20. maj 2024
Dear Rizwana, Thank you for your awesome feedback about location and service. Thrilled that we were able to provide you with a revitalizing escape through our Swiss Services. Can’t wait to serve you again soon.
10/10 Fremragende
Nauman
Rejste med familie og småbørn
17. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is at walking distance from Haram.
Nauman
Overnattede 3 nætter i maj 2024
Svar fra Hotel Management den 17. maj 2024
Dear Nauman, we are grateful for your positive feedback towards our location that faces the holy Kaaba. We look forward to seeing you again soon.
10/10 Fremragende
Imad
Rejste med partner
16. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great option for walking distance hotel to the haram area.
Imad
Overnattede 6 nætter i maj 2024
Svar fra Hotel Management den 17. maj 2024
Dear Imad, thank you for your positive feedback towards our location that directly faces the holy Kaaba. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.
10/10 Fremragende
Kamal, Irvine
15. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All
Kamal
Overnattede 2 nætter i marts 2024
Svar fra Hotel Management Team den 15. maj 2024
Dear Kamal, we’re glad that you were able to enjoy some quality time and had a Swiss Vitality experience during your stay at Swissotel Makkah. It has been a pleasure to serve you. We look forward to welcoming you again soon.
8/10 Udmærket
shahid, Waynesboro
Rejste med partner
13. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter
Very close to Haram, 5 minute walk, with direct access from the Lobby to the Street.
shahid
Overnattede 2 nætter i maj 2024
Svar fra Hotel Management Team den 14. maj 2024
Dear Shahid, we are grateful for your positive feedback towards our location that faces the holy Kaaba. We look forward to seeing you again soon.
8/10 Udmærket
Rupia
Rejste med familie
13. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel, good service, close to the haram
Rupia
Overnattede 5 nætter i februar 2024
Svar fra Hotel Management Team den 14. maj 2024
Dear Rupia, thank you for your positive feedback towards our service and location that directly faces the holy Kaaba. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.
10/10 Fremragende
Anwar
11. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All round good
Anwar
Overnattede 9 nætter i april 2024
Svar fra Hotel Management Team den 12. maj 2024
Dear Anwar, we can assure you that all our hotel staff enjoyed serving as much as you enjoyed your stay. Our main goal is to provide you with a revitalizing escape so you can get a Swiss Vitality experience that satisfies your needs, can’t wait to welcome you again soon.
2/10 Forfærdeligt
Omar
10. maj 2024
Omar
Overnattede 1 nat i maj 2024
Svar fra Hotel Management Team den 23. maj 2024
Dear Omar, We take all reviews seriously to constantly improve our services. Your feedback have been forwarded to the concerned department as your comfort is our top priority. Looking forward to serving you again.
10/10 Fremragende
Farrukh
Rejste med familie
10. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Reception service is slow as most staff appear to be new.
Farrukh
Overnattede 4 nætter i maj 2024
Svar fra Hotel Management den 10. maj 2024
Dear Farrukh, may Allah accept your good deeds. Because your peace of mind is our number one priority, we really appreciate your feedback regarding our services and staff. We assure you that your opinion has been shared with the relevant department. We look forward to welcoming you again soon, and we promise you a revitalizing escape that allows you to experience the quality of life on your next visit.
4/10 Dårligt
ossama
8. maj 2024
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale
ossama
Overnattede 2 nætter i maj 2024
Svar fra Hotel Management Team den 13. maj 2024
Dear Ossama, thank you for your review as it helps us to maintain an excellent standard of service to our guests and always improve. We look forward to welcoming you soon with a promise of a Swiss Vitality experience that will let you experience a quality of life.
10/10 Fremragende
Astana
7. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had purchased tickets to for an exhibition, we were advised to go to reception to pay for the tickets. After waiting in line for a while, advised reception we were there to pay for the tickets. The person we dealt with had no idea, or perhaps did not understand, but she sent us back to the concierge, who ended up resolving payment
Astana
Overnattede 5 nætter i april 2024
Svar fra Hotel Management Team den 7. maj 2024
Dear Astana, thank you for your positive feedback towards our concierge service, we are always honored to welcome you at Swissotel Makkah, we take your comment about reception service into our consideration to improve our services, waiting to serve you again soon.
10/10 Fremragende
MANAWARU
7. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Location
MANAWARU
Overnattede 2 nætter i april 2024
Svar fra Hotel Management Team den 7. maj 2024
Dear Manawaru, thank you for your positive feedback towards our location that directly faces the holy Kaaba. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.
10/10 Fremragende
Anwar
6. maj 2024
Synes godt om: Rengøring
Nice staff
Anwar
Overnattede 9 nætter i april 2024
Svar fra Hotel Management Team den 7. maj 2024
Dear Anwar, we are delighted you took the time to thank our staff members and share your experience at Swissotel Makkah. We’ll make sure to share your positive feedback with them. We are waiting to serve you again soon.
10/10 Fremragende
rehan
Rejste med familie, Rejste med partner
6. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything is perfect 10 on 10
Very close to haram. Outstanding brakefast. Mr. Fawaz is very well educated for check in sytem every on there very help full to make your stay very comfortable
Guy
rehan
Overnattede 2 nætter i maj 2024
Svar fra Hotel Management Team den 7. maj 2024
Dear Rehan, thank you for taking the time to share your positive feedback about location and breakfast buffet. We will make sure to share your feedback with Mr. Fawaz personally to keep up the amazing work. We are waiting to serve again soon.
10/10 Fremragende
khawar
6. maj 2024
khawar
Overnattede 3 nætter i april 2024
Svar fra Hotel Management Team den 26. maj 2024
Dear khawar, we can assure you that all our hotel staff enjoyed serving as much as you enjoyed your stay. Our main goal is to provide you with a revitalizing escape so you can get a Swiss Vitality experience that satisfies your needs, can’t wait to welcome you again soon.
10/10 Fremragende
Elbashir
5. maj 2024
Elbashir
Overnattede 2 nætter i maj 2024
Svar fra Hotel Management team den 25. maj 2024
Dear Elbashir, thank you for the five-star rating. We are more than glad that you had a Swiss Vitality experience. We look forward to welcoming you again.
10/10 Fremragende
Hassan
4. maj 2024
Hassan
Overnattede 3 nætter i april 2024
Svar fra Hotel Management team den 25. maj 2024
Dear Hassan, thank you for the perfect rating. It is our goal to let our guests enjoy quality time by providing them with a Swiss Vitality experience. Looking forward to your next visit.
10/10 Fremragende
Sal
Rejste med familie
3. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff members were great
Sal
Overnattede 4 nætter i april 2024
Svar fra Hotel Management team den 4. maj 2024
Dear Sal, may Allah accept your good deeds. We are beyond happy with your positive feedback about staff services and glad that our Swiss Service has met your satisfaction. We are waiting to serve you again soon.
8/10 Udmærket
Abdul
Rejste med familie
30. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dinner food options were really limited and not good at all
Abdul
Overnattede 3 nætter i april 2024
Svar fra Hotel Management Team den 1. maj 2024
Dear Abdul, thank you for bringing this to our attention. We will take your comments regarding our food quality and menu options into consideration as we always work to provide our guests with the best possible service. It was a pleasure having you at Swissotel Makkah. We promise you a tasteful experience on your next visit.
2/10 Forfærdeligt
Mousa
29. apr. 2024
Synes godt om: Rengøring
Mousa
Overnattede 3 nætter i april 2024
Svar fra Hotel Management Team den 1. maj 2024
Dear Mousa, We take all reviews seriously to constantly improve our services. Your feedback have been forwarded to the concerned department as your comfort is our top priority. Looking forward to serving you again.
2/10 Forfærdeligt
Shakeel
29. apr. 2024
Shakeel
Overnattede 2 nætter i april 2024
Svar fra Hotel Management Team den 19. maj 2024
Dear Shakeel, may Allah accept your good deeds. Because your peace of mind is our number one priority, we do appreciate your feedback, and we assure you that your opinion has been shared with the relevant department. We look forward to welcoming you again soon, and we promise you a revitalizing escape that allows you to experience the quality of life on your next visit.
10/10 Fremragende
M
Rejste med familie
28. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter
Clean hotel with great options for walking to the haram. You can choose to walk outside on the street or inside through the clock tower building to reach the Haram, both of which are reasonably quick.
Bathroom was on the slightly small side but was clean and minimalistic.
Breakfast options were reasonably good, the omlette station was very good and the guys working on that were really nice and helpful. Queues often built up quickly for this so get there early if you want to avoid queuing for too long.
Multiple lifts are available which was great and meant waiting for one was a very short wait. Especially as it's a very large and busy hotel.
M
Overnattede 5 nætter i april 2024
Svar fra Hotel Management Team den 29. apr. 2024
Dear Guest, thank you for your honest opinion about your experience at Swissotel Makkah. We are thrilled that you liked our location that directly faces the holy Kaaba. Also, we are grateful for your positive feedback towards our bathroom cleanliness, restaurant staff service and breakfast buffet variety. Regarding your concerns about bathroom size and crowdedness, we have forwarded it to the concerned department. We promise you a revitalizing escape full of peace of mind on your next visit.
10/10 Fremragende
Fadi
Rejste med familie, Rejste med familie og småbørn
28. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to the great mosque
Fadi
Overnattede 2 nætter i april 2024
Svar fra Hotel Management Team den 29. apr. 2024
Dear Fadi, we can assure you that all our hotel staff enjoyed serving as much as you enjoyed your stay. Our main goal is to provide you with a revitalizing escape so you can get a Swiss Vitality experience that satisfies your needs, can’t wait to welcome you again soon.
10/10 Fremragende
Mohammad
25. apr. 2024
Synes godt om: Faciliteter
Excellent
Mohammad
Overnattede 7 nætter i april 2024
Svar fra Hotel Management den 26. apr. 2024
Dear Mohammad, thank you for your kind feedback. We are thrilled to have you at Swissotel Makkah. We are waiting to serve you again soon.
8/10 Udmærket
Amir
Rejste med familie, Rejste med partner, Rejste i en gruppe
24. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was fine. Good location and service was good. However the bathroom left something to be desired.
Tiny shower room and the water temperature could not be regulated in room 1809.
Amir
Overnattede 3 nætter i april 2024
Svar fra Hotel Management Team den 24. apr. 2024
Dear Amir, thank you for your positive feedback towards our location, service, and bathroom, we are always honored to welcome you at Swissotel Makkah, we take your comment about shower room size and water temperature into our consideration to improve our services, waiting to serve you again soon.
8/10 Udmærket
Abdullah, Fremont
Rejste med familie
24. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service and excellent location
Abdullah
Overnattede 4 nætter i april 2024
Svar fra Hotel Management Team den 24. apr. 2024
Dear Abdullah, thank you for your positive feedback towards our service and location that directly faces the holy Kaaba. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.
10/10 Fremragende
Mohammed
Rejste med familie
24. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Mohammed
Overnattede 1 nat i april 2024
Svar fra Hotel Management Team den 24. apr. 2024
Dear Mohammed, we can assure you that all our hotel staff enjoyed serving as much as you enjoyed your stay. Our main goal is to provide you with a revitalizing escape so you can get a Swiss Vitality experience that satisfies your needs, can’t wait to welcome you again soon.
10/10 Fremragende
Mohammed
Rejste med familie
23. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
One of the best hotel I stayed in.
Mohammed
Overnattede 2 nætter i april 2024
Svar fra Hotel Management Team den 24. apr. 2024
Dear Mohammed, we’re glad that you were able to enjoy some quality time and had a Swiss Vitality experience during your stay at Swissotel Makkah. It has been a pleasure to serve you. We look forward to welcoming you again soon.
10/10 Fremragende
Fadi, FALLS CHURCH
22. apr. 2024
Fadi
Overnattede 2 nætter i april 2024
Svar fra Hotel Management Team den 13. maj 2024
Dear Fadi, we’re glad that you were able to enjoy some quality time and had a Swiss Vitality experience during your stay at Swissotel Makkah. It has been a pleasure to serve you. We look forward to welcoming you again soon.
10/10 Fremragende
abdul
21. apr. 2024
abdul
Overnattede 3 nætter i april 2024
Svar fra Hotel Management Team den 12. maj 2024
Dear Abdul, we’re glad that you were able to enjoy some quality time and had a Swiss Vitality experience during your stay at Swissotel Makkah. It has been a pleasure to serve you. We look forward to welcoming you again soon.
10/10 Fremragende
Mohammad
21. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything is excellent except that the rooms need to be equipped with USB outlets
Mohammad
Overnattede 3 nætter i april 2024
Svar fra Hotel Management Team den 22. apr. 2024
Dear Mohammed, thank you for your positive feedback, we are always honored to welcome you at Swissotel Makkah, we take your comment about room amenities into our consideration to improve our services, waiting to serve you again soon.
10/10 Fremragende
Ousman
19. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent
Ousman
Overnattede 4 nætter i april 2024
Svar fra Hotel management den 19. apr. 2024
Dear Ousman, Thank you for your awesome feedback. Thrilled that we were able to provide you with a revitalizing escape through our Swiss Services. Can’t wait to serve you again soon.
2/10 Forfærdeligt
Ibrahima
14. apr. 2024
Very nice
Ibrahima
Overnattede 1 nat i april 2024
Svar fra Hotel Management Team den 15. apr. 2024
Dear Ibrahima, thank you for your review as it helps us to maintain an excellent standard of service to our guests and always improve. We look forward to welcoming you soon with a promise of a Swiss Vitality experience that will let you experience a quality of life.
10/10 Fremragende
Kazi
Rejste med familie
11. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very well maintained and clean Hotel.
Kazi
Overnattede 1 nat i april 2024
Svar fra Hotel Management Team den 12. apr. 2024
Dear Kazi, thank you for your awesome feedback about hotel maintainenece and cleanliness. Thrilled that we were able to provide you with a revitalizing escape through our Swiss Services. Can’t wait to serve you again soon.
10/10 Fremragende
Nawaim
Rejste med familie
6. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good place
Nawaim
Overnattede 2 nætter i marts 2024
Svar fra Hotel Management Team den 7. apr. 2024
Dear Nawaim, we’re glad that you were able to enjoy some quality time and had a Swiss Vitality experience during your stay at Swissotel Makkah. It has been a pleasure to serve you. We look forward to welcoming you again soon.
10/10 Fremragende
Nawaim
31. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nawaim
Overnattede 3 nætter i marts 2024
Svar fra Hotel Management Team den 2. apr. 2024
Dear Nawaim, we’re glad that you were able to enjoy some quality time and had a Swiss Vitality experience during your stay at Swissotel Makkah. It has been a pleasure to serve you. We look forward to welcoming you again soon.
6/10 Okay
Imran
Rejste med familie
28. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter
They didn’t provide shuttle service to the customers and the access to the hotel was terrible specially if you are coming outside of the city via taxi or any other transportation the cops closed all the roads towards the hotel. And we walked to the hotel from be far with all our luggage that was a terrible experience. And when we reached to the hotel they couldn’t give us the room which we booked online for some strange
Imran
Overnattede 2 nætter i marts 2024
Svar fra Hotel Management Team den 28. mar. 2024
Dear Imran, We take all reviews seriously to constantly improve our services. Your comments about transportation and reservation service have been forwarded to the concerned department as your comfort is our top priority. Looking forward to serving you again with a promise to provide you with a better service and experience.
10/10 Fremragende
Roda
Rejste med familie
24. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good experience
Roda
Overnattede 2 nætter i marts 2024
Svar fra Hotel Management den 24. mar. 2024
Dear Roda, thank you for your awesome feedback. Thrilled that we were able to provide you with a revitalizing escape through our Swiss Services. Can’t wait to serve you again soon.
10/10 Fremragende
Ayah
17. mar. 2024
Ayah
Overnattede 5 nætter i marts 2024
Svar fra Hotel Management team den 6. apr. 2024
Dear Ayah, thank you for your kind feedback. We are thrilled to have you at Swissotel Makkah. We are waiting to serve you again soon.
2/10 Forfærdeligt
Adham
14. mar. 2024
Adham
Overnattede 1 nat i marts 2024
Svar fra Hotel Management Team den 3. apr. 2024
Dear Adham, We take all reviews seriously to constantly improve our services. Your feedback has been forwarded to the concerned department as your comfort is our top priority.Looking forward to serving you soon.
10/10 Fremragende
Ismael
14. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I recommend the kabba view rooms
Ismael
Overnattede 2 nætter i marts 2024
Svar fra Hotel management den 15. mar. 2024
Dear Ismael, thanks for your positive reviews about Swissotel Makkah. We are proud to be part of the prominent Clock Towers complex that directly faces the holy Kaaba. Can’t wait to help you discover more life rewards on your next visit.
6/10 Okay
Hatem
13. mar. 2024
Synes godt om: Rengøring
Synes ikke om: Service og personale
Location is great next to Haram
Hatem
Overnattede 2 nætter i marts 2024
Svar fra Hotel management den 15. mar. 2024
Dear Hatem, thank you for your positive feedback towards our location that directly faces the holy Kaaba. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.
10/10 Fremragende
Momen
11. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Momen
Overnattede 1 nat i marts 2024
Svar fra Hotel Management team den 13. mar. 2024
Dear Momen, we’re glad that you were able to enjoy some quality time and had a Swiss Vitality experience during your stay at Swissotel Makkah. It has been a pleasure to serve you. We look forward to welcoming you again soon.