Terrasse/gårdhave

Anmeldelser af Room Mate Óscar

3 out of 5
Room Mate Óscar
Plaza Pedro Zerolo, 12, Madrid, Comunidad de Madrid

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 709 af i alt 1004 anmeldelser" "
Bedømmelse på 8 − Udmærket. 224 af i alt 1004 anmeldelser" "
Bedømmelse på 6 − Okay. 45 af i alt 1004 anmeldelser" "
Bedømmelse på 4 − Dårligt. 13 af i alt 1004 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 13 af i alt 1004 anmeldelser" "

9,6/10

Rengøring

9,6/10

Service og personale

9,0/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Maria høj

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel
Har haft et skønt ophold på dette hotel. Fantastisk service fra personalet. Det er dem som gør hotellet til noget ekstraordinært. Dejlig pool og bløde liggestole Jeg kommer igen
Overnattede 1 nat i juli 2023
Svar fra Davide Panara - Front Desk Coordinator den 12. aug. 2023
Dear Maria,Thank you for the nice words of appreciation and for taking your time to send a review, comments like yours reinvigorate us to continue delivery of high quality of service with passion.We hope to welcome you back to Óscar soon and in any other Room Mate around the world.Best Regards and have a lovely day!

10/10 Fremragende

henrik

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2023
Svar fra Óscar's Team den 6. feb. 2023
Dear Henrik,Thank you for such a good rate. We are glad you enjoyed your stay with us.Kind regards.

8/10 Udmærket

Klaus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location but 1 issue
Spent 5 days in Madrid and overall very nice hotel with a great rooftop and pool. Good rooms, nice breakfast, friendly staff - all in all good stay. BUT - the hotel apparently makes private arrangement on the rooftop terrasse which resulted in NO Access for other guests on 2 seperate occasions/nights. This is simply a no-go for me. I pay a full rate expecting facilities to be available at all times. If the hotel wants to block facilities for other arrangements they should provide me with a big discount - after all - You need a swimming-pool when it is 35 degrees Celsius outside. If a hotel wants to have extra activities apart from ordinary guest it must happen in a way that does not detract or closes any of the facilities for the (full) paying guest. Will not stay there again.
Overnattede 4 nætter i juni 2022
Svar fra Miguel Simón - Front Office Manager den 2. aug. 2022
Dear Klaus, Thank you for writing to make us aware of your concerns regarding your recent stay at Room Mate Óscar. Your comments are greatly appreciated, and your feedback is important to us. First of all, we are happy to know that you have enjoyed our location, our room, our friendly customer service and our breakfast. Compliments give us enthusiasm, criticisms help us grow. We will do everything possible to improve the critical areas and ensure that your satisfaction will always go beyond your expectations. We hope this will not deter you from staying with us again and we hope that we will have another opportunity to welcome you back to restore your confidence in us. Best regards Miguel Simón - Front Office Manager

6/10 Okay

Carsten

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel og meget imødekommende personale. Men pool og roof top bar var konstant fyldt med gæster som ikke boede på hotellet. Det var ikke i orden.
Overnattede 4 nætter i juni 2022
Svar fra Miguel Simón - Front Office Manager den 15. jun. 2022
Dear Carsten Many thanks for your stay at Room Mate Oscar. In Room Mate we always work to make our guest stay unforgettable. We hope to see you back soon Best regards Miguel Simón Front Office Manager

6/10 Okay

Martin

Overnattede 4 nætter i marts 2022

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super beliggenhed, værelse rigtig god størrelse . Kan varmt anbefales
Overnattede 4 nætter i februar 2022
Svar fra Davide Panara - Front Desk Coordinator den 6. mar. 2022
Dear Guest, How pleasing was to read your review, it made our day and makes us strive to continue delivery high quality of service and passion! We hope Room Mate Óscar will be your home away from home in Madrid and you will give us the pleasure to welcome you back again. Best Regards from all of us,

10/10 Fremragende

Tine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt beliggenhed
Perfekt beliggenhed, service i top, hjælpsomt personale. Klart at anbefale
Overnattede 2 nætter i august 2021
Svar fra Miguel Simón Front Office Manager den 25. aug. 2021
Dear Tine, Many thanks for your stay at Room Mate Oscar and for rating us . In Room Mate we always work to make our guest stay unforgettable. We hope to see you back soon Best regards Miguel Simón Front Office Manager

10/10 Fremragende

Mikael

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i april 2021
Svar fra Guillermo Gallego / front desk den 13. apr. 2021
Dear Mikael, Thanks so much for your review It was a pleasure to have you with us. Kind regards

8/10 Udmærket

Niels

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fint hotel, god morgenmad og super beliggenhed.
Overnattede 3 nætter i marts 2020
Svar fra Davide Panara - Front Desk Coordinator den 31. mar. 2020
Dear Niels, Thank you so much for your nice words towards our hotel, great location and we are delighted to see that our breakfast was mentioned in your review. We hope to see you again soon. With best regards,

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super godt hotel
Dejligt hotel med det man skal bruge. Ligger meget centralt
Overnattede 3 nætter i november 2019
Svar fra Dear Friend, den 16. dec. 2019
Thank you so much for trusting in Room Mate Hotels. We are happy to know that you had a great stay. As for our location, Room Mate Hotels´ goals are to be in the best places within vibrant cities. Thanks for sharing through this review your experience. We hope to see you back soon. Best regards, Oscar´s team

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Centralt hotel med god beliggenhed
Boede på dette hotel i 6 nætter. Hotellet var rent, alting fungerede og servicen god. Lydløs og effektiv aircon på værelset, hvilket er et plus, når man bor i varme Madrid om sommeren. Lækkert med rooftop pool til at køle af om eftermiddagen. Eneste minus: der er en smule lydt på værelserne, men ingen generende trafikstøj. Området hyggeligt med mange spisesteder og barer i nærheden. Gåafstand til de fleste seværdigheder inkl flere shoppingområde. Kan klart anbefales.
Overnattede 6 nætter i august 2019
Svar fra Laura Castillo - Front Desk Coordinator den 25. aug. 2019
Dear Guest, First of all, thank you very much for such kind words! In Room Mate , our clients' satisfaction is our top priority, and so we are very happy to read you had a nice stay,, enjoying the comfortable room with all its facilities and the wonderful rooftop bar. We hope you visit us very soon. Best regards

8/10 Udmærket

Helle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i maj 2019
Svar fra Front Desk den 29. maj 2019
Dear Helle, Thank you very much for taking the time to write a review. We are looking forward to hosting you in the future and improve your next stay with us. Best regards,

10/10 Fremragende

Jannik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Flot hotel, venligt personale & god beliggendhed.
Pænt, velholdt og hipt hotel med meget venligt, hjælpsomt og meget serviceminded personale og perfekt beliggenhed midt i Madrid. Tag terrasse med bar er et plus og morgenmadsrestaurant er velassorteret og velsmagende.
Overnattede 4 nætter i april 2019
Svar fra Laura Castillo - Front Desk Coordinator den 11. apr. 2019
Dear Jannik, Thank you very much for sharing you recent experience at Room Mate Oscar and for your nice words. I am delighted to learn how much you enjoyed the profesional service provided by all the staff as we all work with passion in order to make our guests feel at home. I am also glad to know that you liked the tasty breakfast as well as our location in the heart of the city. We hope you visit us very soon! Best regards

8/10 Udmærket

Palle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Centralt godt hotel i Madrid
Fint hotel i moderne stil med god seng - kunne ikke få aircon til at virke og vindue kunne ikke åbne helt op. Fin morgenmad. Dejlig central beliggenhed for både sightseeing, shopping og med mange restauranter, barer mm.
Overnattede 4 nætter i marts 2019
Svar fra Laura Castillo - Front Desk Coordinator den 11. apr. 2019
Dear Palle, Thank you very much for trusting Room Mate Oscar and share your experience. I am happy to know that you liked the hotel style and our fantastic breakfast. It is fantastic that you had a good rest in the comfortable bed. I am sorry to read that the temperatura of the room did not meet your spectations. The window cannot be opened completely due to security reasons. We hope to welcome you very son. Best regards,

10/10 Fremragende

Louise, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2019

10/10 Fremragende

Villads

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i maj 2018

8/10 Udmærket

Michael

Synes godt om: Service og personale
Godt hotel
Godt hotel - høj servicegrad og super god lokation i Madrid. God bar med view over Madrid.
Overnattede 3 nætter i juni 2018
Svar fra Ruben Bejarano- Front Desk Manager den 5. jul. 2018
Dear Michael, Thank you for taking the time to write and share your comments about your stay at Room Mate Oscar. It is very nice to read that you received a high level service and that you enjoyed our wonderful roof top bar. Also, that our central location was convenient for you. We hope to welcome you back again soon at Oscar. Best regards,

6/10 Okay

Heinz

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
gute Lage in der Stadt neben Grand Via - Hotel ist in die Jahre gekommen, Zimmer sauber u. OK - Preis/Leistung insgesamt nicht angemessen - Rooftop /Bar - Service verbesserungswürdig; - Frühstücksbuffet gut - aber nur "kaltes Leitungswasser"
Overnattede 6 nætter i maj 2024
Svar fra Davide Panara - Front Desk Coordinator den 15. maj 2024
Dear Heinz,Thank you for writing to make us aware of your concerns regarding your recent stay at Room Mate Óscar. Your comments are greatly appreciated, and your feedback is important to us.First of all, we are happy to know that you have enjoyed our location, and our friendly customer service.Compliments give us enthusiasm, criticisms help us grow. We will do everything possible to improve the critical areas and ensure that your satisfaction will always go beyond your expectations.We hope this will not deter you from staying with us again and we hope that we will have another opportunity to welcome you back to restore your confidence in us.Best regards,

10/10 Fremragende

Fransisco, Los Angeles

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great friendly staff!
Overnattede 3 nætter i marts 2024
Svar fra Davide Panara - Front Desk Coordinator den 15. maj 2024
Dear Francisco,Thank you for the nice words of appreciation and for taking your time to send a review through Expedia. Comments like yours reinvigorate us to continue delivery of high quality of service with passion.We hope to welcome you back to Óscar soon or in any other Room Mate around the world.Best Regards and have a lovely day!Many thanks,

8/10 Udmærket

Rene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location and terrace
Overnattede 6 nætter i maj 2024
Svar fra Davide Panara - Front Desk Coordinator den 15. maj 2024
Dear Rene,Thank you very much for your stay with us and for your great review!It is very important for our team to know that we are on the right path and that our efforts make our guests happy.We can’t wait for your next visit, or here or in any other Room Mate Hotel!We are your home away from home.Best Regards and see you soon,

10/10 Fremragende

Geoffrey

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A fantastic stay - convenient to all major attractions and extremely friendly staff.
Overnattede 3 nætter i maj 2024
Svar fra Davide Panara - Front Desk Coordinator den 15. maj 2024
Dear Geoffrey,Thank you for sharing your experience with future guests.The customer service is our main goal and we are extremely happy to achieve your expectations.In Room Mate we always work to make our guest experience unforgettable. We hope to see you again soon. Best regards,Many thanks,

10/10 Fremragende

Yordan

Rejste med partner, Forretningsrejsende, Rejste i en gruppe, Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Buen servicio y limpieza
Overnattede 3 nætter i maj 2024
Svar fra Davide Panara - Front Desk Coordinator den 15. maj 2024
Estimado Yordan,Muchas gracias por compartir su experiencia en Expedia.Para nosotros ha sido un placer tenerles alojados en el hotel, y nos encanta leer que tanto la limpieza como la atención por parte del personal estuvieron a la altura de sus expectativas.Esperamos tener la oportunidad de darle la bienvenida de nuevo pronto!

10/10 Fremragende

Steven, Vancouver

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I always stay at Óscar when I visit. The location is unbeatable, the staff friendly & competent, & the rooms are very comfortable & quiet. I’ll be back!
Overnattede 4 nætter i maj 2024
Svar fra Davide Panara - Front Desk Coordinator den 15. maj 2024
Dear Steven,Thank you for sharing your experience with future guests.The customer service is our main goal and we are extremely happy to achieve your expectations.In Room Mate we always work to make our guest experience unforgettable. We hope to see you again soon. Best regards,Many thanks,

10/10 Fremragende

Luke

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location in a modern funky hotel that oozes style.
Overnattede 4 nætter i marts 2024
Svar fra Davide Panara - Front Desk Coordinator den 15. maj 2024
Dear Luke,Thank you very much for your stay with us and for your great review!It is very important for our team to know that we are on the right path and that our efforts make our guests happy.We can’t wait for your next visit, or here or in any other Room Mate Hotel!We are your home away from home.Best Regards and see you soon,Many thanks,

10/10 Fremragende

Corazon A

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i april 2024

10/10 Fremragende

Lutz, Schenefeld

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ein gut geführtes Hotel, in interessanter Umgebung, ruhig dank guter Fenster, witzig eingerichtet, sehr guter Service und einer coolen rooftop bar.
Overnattede 3 nætter i april 2024
Svar fra Front desk Room-Mate Oscar den 3. maj 2024
Dear Lutz, Thank you for sharing your time in Room Mate Oscar. We are glad to know that you have enjoyed your stay with us. In Room Mate we always work to make our guest experience unforgettable. We hope to see you soon, you know that in Óscar you have your home in Madrid. Best regards.

10/10 Fremragende

Mourad

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Personnel très sympa hôtel bien situé
Overnattede 4 nætter i april 2024
Svar fra Réception Room-Mate Oscar den 2. maj 2024
Chèr Mourad, Merci de partager votre expérience. Nous sommes ravis de voir que vous avez passé un agréable séjour. Nous esperons vous revoir très bientôt. Cordialement

10/10 Fremragende

victor

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
excelente servicio y ubicación
Overnattede 2 nætter i april 2024
Svar fra Recepción Room-Mate Oscar den 26. apr. 2024
Estimado Victor, Muchas gracias por compartir su experiencia con futuros huéspedes. Nos alegra saber que tuvo una estancia de 5. Esperamos volver a recibirle pronto, Muchas gracias, Saludos,

10/10 Fremragende

victor

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
excelente ubicación y el personal muy amable
Overnattede 2 nætter i april 2024
Svar fra Recepción Room-Mate Oscar den 26. apr. 2024
Estimado Victor, Muchas gracias por compartir su experiencia con futuros huéspedes. Nos alegra saber que tuvo una estancia de 5. Esperamos volver a recibirle pronto, Muchas gracias, Saludos,

10/10 Fremragende

Nicoline

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfect for shorter stay good location clean hotel and friendly staff
Overnattede 3 nætter i april 2024
Svar fra Front desk Room-Mate Oscar den 26. apr. 2024
Dear Nicoline, Thank you for sharing your time in Room Mate Oscar. We are glad to know that you have enjoyed your stay with us starting with our welcome and our central location. In Room Mate we always work to make our guest experience unforgettable. We hope to see you soon, you know that in Óscar you have your home in Madrid. Best regards.

10/10 Fremragende

Tanya

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel, friendly staff, great area (everything is walking distance).
Overnattede 4 nætter i april 2024
Svar fra Miguel Simón / Front Office Manager den 17. apr. 2024
Dear Tanya, Many thanks for your stay at Room Mate Oscar.In Room Mate we always work to make our guest stay unforgettable. We hope to see you back soon Best regards Miguel SimónFront Office Manager

6/10 Okay

David

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Very nice stay. The staff at the front desk was super helpful and lovely. The standard rooms are small and honestly, not worth the money. Overall the hotel is way too expensive. You can get a 5* hotel for this price. However, the beds are really comfortable. Big downside is the service on the roof terrace. have been there every day, and if you order cockrail, even the very basic one, which I can whip up at home in 2 minutes, it took around 30 minutes, and friends who ordered the beer or soft drinks were finished by the time you get the cocktail for a long time. Even the terrace was not full in the afternoon, it was the same story. Never had to wait for a drink so long as here.
Overnattede 3 nætter i april 2024
Svar fra Miguel Simón / Front Office Manager den 17. apr. 2024
Dear David,Thank you for writing to make us aware of your concerns regarding your recent stay at Room Mate Óscar. Your comments are greatly appreciated, and your feedback is important to us.First of all, we are happy to know that you have enjoyed our friendly customer service at the front desk.Compliments give us enthusiasm, criticisms help us grow. We will do everything possible to improve the critical areas and ensure that your satisfaction will always go beyond your expectations.We hope this will not deter you from staying with us again and we hope that we will have another opportunity to welcome you back to restore your confidence in us.Best regards,

10/10 Fremragende

marianne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hôtel très sympa et localisation pratique
Overnattede 5 nætter i april 2024
Svar fra Miguel Simón / Front Office Manager den 17. apr. 2024
Dear Marianne Many thanks for your stay at Room Mate Oscar. In Room Mate we always work to make our guest stay unforgettable. We hope to see you back soon Best regards Miguel SimónFront Office Manager

6/10 Okay

Bradley

Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Third stay here. Smells of industrial strength air freshener. Shower water temp fluctuates hor and cold in 45 second cycles. Curtain rod broken so drapes wouldn’t open and close. Hotel name sign outside front of building caught fire and clients were not asked to vacate. It was an odd stay.
Overnattede 3 nætter i april 2024
Svar fra Miguel Simón / Front Office Manager den 17. apr. 2024
Dear guest,Many thanks for your stay at Room Mate Óscar and for sharing your experience in Booking.We are sorry for any inconvenience you had during your stay.In Room Mate we always work to provide the best service to all our guest unfortunately on this occasion we did not meet our goal but for sure on your next stay we will do all our best to make your experience unforgettable. We are looking forward to seeing you back soon Best regards Miguel Simón Front Office Manager

10/10 Fremragende

Amy

Overnattede 2 nætter i april 2024
Svar fra Front desk Room-Mate Oscar den 2. maj 2024
Dear Amy, Thank you for sharing your time in Room Mate Oscar. We are glad to know that you have enjoyed your stay with us. In Room Mate we always work to make our guest experience unforgettable. We hope to see you soon, you know that in Óscar you have your home in Madrid. Best regards.

8/10 Udmærket

Jens

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wurde bei der Ankunft gleich mit Namen begrüßt (letzter Check-In an diesem Tag), zentrale Lage mit Nachleben, sehr dichte Fenster, die man in der Nacht schließen sollte, Ausstattung und Einrichtung des Hotels sehr schön gemacht, leckeres Frühstück, sehr schöner Aufenthalt - gerne wieder
Overnattede 7 nætter i marts 2024
Svar fra Davide Panara - Front Desk Coordinator den 11. apr. 2024
Dear Guest,Thank you very much for your stay with us and for your great review!It is very important for our team to know that we are on the right path and that our efforts make our guests happy.All your comments help us to improve our service.We hope to see you again soon. Many thanks,Best regards,

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
2nd stay here and would stay again. Close to everything
Overnattede 8 nætter i marts 2024
Svar fra Front desk Room-Mate Oscar den 7. apr. 2024
Dear David,Thank you very much for sharing your experience with other travelers.We hope to receive your visit very soon again! Best wishes

8/10 Udmærket

Mario

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All good and super clean! Anytime again!
Overnattede 2 nætter i april 2024
Svar fra Front desk Room-Mate Oscar den 7. apr. 2024
Dear Mario,Thank you very much for sharing your experience with other travelers.We hope to receive your visit very soon again! Best wishes

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
👍
Overnattede 3 nætter i marts 2024
Svar fra Front desk Room-Mate Oscar den 4. apr. 2024
Dear Robert,Thank you very much for sharing your experience with other travelers.We hope to receive your visit very soon again! Best wishes

4/10 Dårligt

Hosham

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No A/C, crowded and inconvenient rooms
Overnattede 3 nætter i marts 2024
Svar fra Miguel Simón / Front Office Manager den 4. apr. 2024
Dear Hoshman,Many thanks for your stay at Room Mate Óscar.We are sorry for any inconvenience you had during your stayIn Room Mate we always work to provide the best service to all our guest unfortunately on this occasion we did not meet our goal but for sure on your next stay we will do all our best to make your experience unforgettable. We are looking forward to seeing you back soon Best regards Miguel Simón Front Office Manager

10/10 Fremragende

Johanne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel clean good service. Loud neighbour hood so bring your earplugs. It was unseasonably warm but ac was not an option so we had to have windows open and in Madrid they love to stay out late
Overnattede 4 nætter i marts 2024
Svar fra Davide Panara - Front Desk Coordinator den 28. mar. 2024
Dear Johanne,Thank you for sharing your experience with future guests.The customer service is our main goal and we are extremely happy to achieve your expectations.In Room Mate we always work to make our guest experience unforgettable. We take into consideration all your comments in order to keep improve our service.We hope to see you again soon. Best regards,Many thanks,

8/10 Udmærket

Saeed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i marts 2024
Svar fra Front desk Room-Mate Oscar den 28. mar. 2024
Dear Saeed,Thank you very much for sharing your ecperience with other travelers.We hope to receive your visit very soon again! Best wishes

10/10 Fremragende

Samantha

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic location. Close to metro. Very clean. Helpful staff. Lovely roof top bar. Felt safe and secure. Would stay here again.
Overnattede 5 nætter i marts 2024
Svar fra Front desk Room-Mate Oscar den 25. mar. 2024
Dear Samantha,Thank you very much for your lovely comments about our hotel and for sharing with other travelers.We hope to receive your visit very soon again! Best wishes

10/10 Fremragende

Christina Andrea

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Front desk Room-Mate Oscar den 22. mar. 2024
Dear Christina.Thank you very much for sharing your experience with other travelers.We hope to receive your visit very soon again!

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I have no complaints. Very nice experience at this hotel.
Overnattede 1 nat i marts 2024
Svar fra Front desk Room-Mate Oscar den 22. mar. 2024
Dear John,Thank you very much for your lovely comments about our hotel and for sharing with other travelers.We hope to receive your visit very soon again!

8/10 Udmærket

Austin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Front desk Room-Mate Oscar den 24. mar. 2024
Dear Austin, Many thanks for your stay at Room Mate Oscar.In Room Mate we always work to make our guest stay unforgettable. We hope to see you back soon Best regards

10/10 Fremragende

Keiran

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra Room-Mate Oscar den 17. mar. 2024
Dear Keiran,Thank you for sharing your experience with future guests.Hope to see you soon,Many thanks,Best regards,

10/10 Fremragende

Nicholas

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff. Great scent. We actually bought one of their home brew perfumes.
Overnattede 4 nætter i februar 2024
Svar fra Room-Mate Oscar den 10. mar. 2024
Dear Nicholas,Thank you for sharing your experience with future guests.Hope to see you soon,Many thanks,Best regards,

8/10 Udmærket

Carmen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel - clean and perfectly located. Sometimes I would be woken up by the room next door in the morning who seemed to have a wake up service perhaps (otherwise just noisy when leaving their room). The hotel did not have an adapter for North American plugs or umbrellas at the disposal of their guests which I think can be a nice added plus to great hospitality and practical for guests.
Overnattede 1 nat i marts 2024
Svar fra Miguel Simón / Front Office Manager den 6. mar. 2024
Dear Carmen, Many thanks for your stay at Room Mate Oscar.In Room Mate we always work to make our guest stay unforgettable. We hope to see you back soon Best regards Miguel SimónFront Office Manager