Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 777 af i alt 1010 anmeldelser" "
10 - Fremragende
777
Bedømmelse på 8 − Udmærket. 182 af i alt 1010 anmeldelser" "
8 - Udmærket
182
Bedømmelse på 6 − Okay. 34 af i alt 1010 anmeldelser" "
6 - Okay
34
Bedømmelse på 4 − Dårligt. 6 af i alt 1010 anmeldelser" "
4 - Dårligt
6
Bedømmelse på 2 − Forfærdeligt. 11 af i alt 1010 anmeldelser" "
2 - Forfærdeligt
11
9,6/10
Rengøring
9,6/10
Service og personale
9,4/10
Faciliteter
9,6/10
Overnatningsstedets tilstand og faciliteter
9,4/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Line
28. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Line
Overnattede 1 nat i juli 2023
Svar fra FRONT DESK TEAM den 29. jul. 2023
.
10/10 Fremragende
Anders
10. jan. 2023
Anders
Overnattede 1 nat i januar 2023
Svar fra Only YOU Hotel Atocha den 12. feb. 2023
Dear Anders, We would like to thank you for sharing with us your experience at Only You Atocha. For us it is very important to know the opinion of our customers as they are undoubtedly our best ambassadors and references. It is a pleasure to know that you enjoyed your stay with us. It gives us great pleasure to know that your stay has lived up to your expectations and has been so well valued. Undoubtedly, we work very hard every day to provide our customers the excellence they deserve. From Only YOU Hotel Atocha it is a privilege to have guests like you, which we already feel as part of this family. We look forward to welcoming you again in the near future. We wish you a happy return home, have a great day.Best regards,Only YOU Hotel Atocha
10/10 Fremragende
Katja
18. okt. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Katja
Overnattede 3 nætter i oktober 2022
Svar fra Only YOU Atocha Team den 24. okt. 2022
Dear Katja,First of all thank you for your confidence in Only YOU Hotels to stay with us during your stay in Madrid. It has been a pleasure to have you with us during your stay and we are very happy to see that you enjoyed your stay and your positive feedback.We will continue to strive to always offer the best to our guests. As you know, you have a home in Madrid, in the Only YOU family.We look forward to welcoming you again in the near future.Thank you very much for your time, have a great day.Only YOU Hotel Atocha
10/10 Fremragende
Bo
Forretningsrejsende
6. nov. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Roligt værelse
Roligt værelse ned vindue ind mod gård. Meget venlig reception. Meget hurtig og god roomservice.
Bo
Overnattede 1 nat i november 2021
Svar fra Only YOU Atocha Team den 8. nov. 2021
Dear Bo,
We would like to thank you for having taken some minutes of your time to share your recent experience with us.
We are glad to know that you enjoyed your stay thanks to our staff, room service and rooms.
Looking forward to welcoming you back in the near future,
Best Regards,
10/10 Fremragende
Rasmus
14. aug. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing hotel for the price
Very good place. Very convenient next to the train station
Rasmus
Overnattede 1 nat i august 2021
Svar fra Only YOU Atocha Team den 16. aug. 2021
Dear Rasmus, First of all, thank you so much for choosing Only YOU Atocha for your last stay in Madrid, and for leaving this review on Expedia! We are delighted to hear that you really enjoyed the real experience Only You Atocha on your trip! We are grateful for your kind comments about our concept and atmosphere in the hotel, there is no other like it in all of Madrid! We are also very happy to read that you enjoyed our strategic location! You can take the train to anywhere in Madrid or Spain! We hope to welcome you very soon again! Best regards, Only YOU Atocha.
8/10 Udmærket
Jeanette
Forretningsrejsende
25. nov. 2020
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Delicious breakfast
Nice hotel, clean , good service. Location is great . Breakfast was amazing - good quality food with healthy options .
Jeanette
Overnattede 1 nat i november 2020
10/10 Fremragende
Lola
21. dec. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fremragende hotel!
Lola
Overnattede 1 nat i december 2019
10/10 Fremragende
Verificeret rejsende
17. mar. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The hotel was lovely - very cool and modern with a nice vibe. The room was comfy, breakfast was good. The only downside is that we had two single beds pushed together instead of a double bed... but that’s a minor thing. The staff were lovely and the location good too. We liked not staying in the middle of the city. And the hotel was right next to a metro, the beautiful Retiro park, and walking distance to an area with lots of good restaurants.
Verificeret rejsende
Overnattede 3 nætter i marts 2019
10/10 Fremragende
jens
17. nov. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super cool
Fantastisk flot hotel designet og indrettet med fed stil
jens
Overnattede 2 nætter i november 2018
10/10 Fremragende
Thune
31. okt. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Virkelig fantastisk
Fantastisk beligggenhed, lige over for stationen. Ingen lyd fra et meget trafikeret område. Virkelig flot stand, rigtig god morgenmads buffet
Thune
Overnattede 1 nat i oktober 2018
10/10 Fremragende
Malcolm
Rejste med familie
27. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My wife and I have stayed in literally hundreds of hotels around the world, and this one -- particularly the staff (helpful at every turn, wonderfully engaging; breakfast) rank among the best ever -- if not THE best ever. Convenient, too, across from Atocha train center and the top two museums within easy walking distance. Absolutely loved it...and will return when next in Madrid.
Malcolm
Overnattede 2 nætter i maj 2024
6/10 Okay
Marina
Rejste med familie
25. maj 2024
It was an average and over priced.
Marina
Overnattede 1 nat i maj 2024
Svar fra Front Desk Agent den 26. maj 2024
Dear Marina,First of all, I would like to thank you for your trust in Only YOU Hotel Atocha.I'm sorry that Only YOU has not fulfilled your expectations. We work hard every day to offer the best service, to make each experience unique. We hope to see you back soon in Madrid and be able to exceed your expectations.Kind regards,
10/10 Fremragende
Richard
Rejste med partner
24. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff and very clean and modern
Richard
Overnattede 6 nætter i maj 2024
Svar fra Front Desk Agent den 25. maj 2024
Dear Richard,We are delighted to hear that you have enjoyed your stay with us and that you have had a wonderful experience. At the same time, we would like to thank you for writing a review as positive and detailed as this one.At Only YOU Atocha we strive day by day so that all our guests have the best time possible like the one you describe, comments like yours motivate us to continue improving and striving.We will be happy to welcome you again if you return to Madrid.A cordial greeting,
8/10 Udmærket
Lance
Rejste med partner
23. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cool hotel, good location, very hip, a lot of amenities, only criticism is the rooms are small. But buffet breakfast is amazing. In regards to the hotel itself, it’s on par with any of the coolest hotels in NYC.
Lance
Overnattede 1 nat i maj 2024
Svar fra Front Desk Agent den 25. maj 2024
Dear Lance,On behalf of the entire Only YOU Atocha team we would like to thank you for your review.It is a pleasure for us to read comments like yours. Knowing that you have had such a magnificent experience motivates us to continue striving so we can offer the same experience that you had to all our future guests. Again, thank you very much for choosing us.Greetings,
10/10 Fremragende
Pyli
Rejste med partner
23. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel itself was great. There is construction in front of the hotel so if you arrive by the Atocha train station there is walk around you have to do. Nothing major. The restaurant service was a let down, which sucked because it was my birthday. Food was average and the rooftop was closed for a private event, this should have been communicated prior. It’s not the same than to eat almost in the lobby. Still I would recommend the hotel but not the restaurant.
Pyli
Overnattede 1 nat i maj 2024
Svar fra Front Desk Agent den 25. maj 2024
Dear Pyli,First of all, I would like to thank you for your trust in Only YOU Hotel Atocha, as well as your dedication for doing the quality survey.I'm glad you enjoyed your stay in Madrid. We will take note of the improvements that you have told us to continue offering the best service.We hope to see you again here.Kind regards,
8/10 Udmærket
VASILII
Rejste med familie
21. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was fine
VASILII
Overnattede 2 nætter i maj 2024
Svar fra Front Desk Agent den 25. maj 2024
Dear Vasilii,On behalf of the entire Only YOU Atocha team we would like to thank you for your review.It is a pleasure for us to read comments like yours. We hope to see you again soon in Only YOU Atocha to make you feel at home again.Kind regards,
10/10 Fremragende
Willie
18. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
If you want luxury and convenience this is your place.
Willie
Overnattede 1 nat i maj 2024
Svar fra Front Desk Agent den 20. maj 2024
Dear Willie,We are delighted to hear that you have enjoyed your stay with us and that you have had a wonderful experience. At the same time, we would like to thank you for writing a review as positive and detailed as this one.At Only YOU Atocha we strive day by day so that all our guests have the best time possible like the one you describe, comments like yours motivate us to continue improving and striving.We will be happy to welcome you again if you return to Madrid.A cordial greeting,
10/10 Fremragende
Wan Chien
Rejste med familie
16. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice clean and convenient...right across from the central train station. The hotels rooftop restaurant is amazing.
Wan Chien
Overnattede 2 nætter i maj 2024
Svar fra Front Desk Team den 17. maj 2024
Dear Wan,First, we thank you for taking the time to write this review.We are glad that you have enjoyed your stay with us.We hope to see you here very soon.Thank you and have a lovely day.Kind regards,
6/10 Okay
Claudia, San Juan
Rejste med partner
15. maj 2024
Synes godt om: Service og personale
Property nice, needs updating, rooms small and near train station which is extremely busy with traffic, not near the beautiful landmarks!
Claudia
Overnattede 3 nætter i maj 2024
Svar fra Front Desk Team den 16. maj 2024
Dear Claudia,Thank you for taking the time to write a review about your experience with us.We would like to present our apologies for the inconvenience during your stay.From Only YOU Atocha we strive to make your before, during and after experience the best as possible.Sincerely,
8/10 Udmærket
Zhuoli
Rejste i en gruppe
15. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff. Pack breakfast if leave earlier
Zhuoli
Overnattede 3 nætter i maj 2024
Svar fra Front Desk Team den 16. maj 2024
Dear Zhuoli,On behalf of the entire Only YOU Atocha team we would like to thank you for your review.It is a pleasure for us to read comments like yours. Knowing that you have had such a magnificent experience motivates us to continue striving so we can offer the same experience that you had to all our future guests. We hope to see you again soon in Only YOU Atocha to make you feel at home again.Again, thank you very much for choosing us.Greetings
10/10 Fremragende
Piedad
9. maj 2024
Synes godt om: Faciliteter
Excelente opción de alojamiento a 1 minuto de Atocha
Piedad
Overnattede 1 nat i maj 2024
Svar fra Front Desk Agent den 9. maj 2024
De parte de todos los miembros de Only YOU Atocha nos gustaría agradecerle habernos elegido para su estancia y por escribirnos un comentario tan delicado. Es un placer escuchar que ha disfrutado de la experiencia que ofrecemos.De nuevo, muchas gracias por haberse quedado con nosotros y haberse tomado el tiempo de escribir tal reseña.Esperamos volver a recibirle pronto.Un saludo,
10/10 Fremragende
Ragava Khanna, Houston
Rejste med familie
9. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel , Not much around hotel but next to train station and metro to go to places
Ragava Khanna
Overnattede 1 nat i maj 2024
Svar fra Front Desk Agent den 9. maj 2024
Dear Ragava, On behalf of all the members of Only YOU Atocha we would like to thank you for choosing us for your stay and for writing us such a delicate message. It is a pleasure to hear that you have enjoyed the experience we offer.Again, thank you very much for staying with us and taking the time to write such a review.We hope to welcome you again soon.Greetings,
10/10 Fremragende
Ian
Rejste med familie
8. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely boutique hotel, friendly staff. Go for the breakfast option, you won’t regret it.
Ian
Overnattede 4 nætter i maj 2024
Svar fra Front Desk Trainee den 8. maj 2024
Dear Ian, On behalf of all the members of Only YOU Atocha we would like to thank you for choosing us for your stay and for writing us such a delicate message. It is a pleasure to hear that you have enjoyed the experience we offer and that you liked our breakfast.In Only YOU Atocha we like to look at the small details and offer each guest a personalized experience and live up to their expectations.Again, thank you very much for staying with us and taking the time to write such a review.We hope to welcome you again soon.Greetings,
10/10 Fremragende
Meno, Orangeburg
5. maj 2024
Meno
Overnattede 5 nætter i april 2024
Svar fra Front Desk Agent den 25. maj 2024
Dear Meno,First of all, I would like to thank you for your trust in Only YOU Hotel Atocha and for dedicating a minute to response our quality survey.We hope to see you soon at Only YOU Hotel Atocha!
6/10 Okay
Julia
4. maj 2024
Shabby and tired
Julia
Overnattede 1 nat i maj 2024
Svar fra Front Desk Agent den 8. maj 2024
Dear Julia,We would like to thank you for choosing Only YOU Hotel Atocha and for taking the time to share your experience at the hotel. Your opinion is very important to us as it helps us to continue working every day to meet our customers' needs and offer an excellent service.We will take note of the improvements you suggested to continue offering the best service we can. We hope to see you soon at the Only YOU Hotel Atocha and exceed your expectations!
8/10 Udmærket
EDUARDO
Rejste med partner
4. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
El hotel es agradable y el personal amable. Es muy ruidoso en la noche
EDUARDO
Overnattede 1 nat i maj 2024
Svar fra FRONT DESK TEAM den 5. maj 2024
Estimado Eduardo,En primer lugar, le agradecemos que se haya tomado la molestia de escribir esta reseña.El esfuerzo de todo nuestro equipo se refleja en comentarios como el suyo que nos motivan a seguir trabajando igual de duro para ofrecer este tipo de experiencias a todos nuestros huéspedes. Estaremos encantados de volver a verle pronto. Muchas gracias y un saludo,
10/10 Fremragende
Sergio
Rejste med familie, Rejste med partner
2. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is beautiful and trendy!!
Sergio
Overnattede 2 nætter i april 2024
Svar fra FRONT DESK TEAM den 4. maj 2024
Dear Sergio, On behalf of all the members of Only YOU Atocha we would like to thank you for choosing us for your stay and for writing us such a delicate message. In Only YOU Atocha we like to look at the small details and offer each guest a personalized experience and live up to their expectations.Again, thank you very much for staying with us and taking the time to write such a review.We hope to welcome you again soon.Greetings,
10/10 Fremragende
Tory
Rejste med familie
2. maj 2024
Good
Tory
Overnattede 3 nætter i april 2024
Svar fra Front Desk Trainee den 4. maj 2024
Dear Tory,Thank you for choosing the Only YOU Hotel Atocha, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one!Thank you again and we hope to see you soon at the Only YOU Hotel Atocha!
10/10 Fremragende
Stuart
27. apr. 2024
Stuart
Overnattede 5 nætter i april 2024
Svar fra Front Desk Team den 17. maj 2024
Dear Stuart,On behalf of the entire Only YOU Atocha team we would like to thank you for your score.It is a pleasure to know that you have enjoyed your stay with us.We hope to see you again here.Kind regards,
10/10 Fremragende
Stuart
27. apr. 2024
Stuart
Overnattede 1 nat i april 2024
Svar fra Front Desk Team den 17. maj 2024
Dear Stuart,On behalf of all the members of Only YOU Atocha we would like to thank you for choosing us for your stay.We hope to see again here.Kind regards,
8/10 Udmærket
Nanako
Rejste med partner
26. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Dear Nanako, On behalf of all the members of Only YOU Atocha we would like to thank you for choosing us for your stay and for writing us such a delicate message. It is a pleasure to hear that you have enjoyed the experience we offer.In Only YOU Atocha we like to look at the small details and offer each guest a personalized experience and live up to their expectations.Again, thank you very much for staying with us and taking the time to write such a review.We hope to welcome you again soon.Greetings,
10/10 Fremragende
Cesar
25. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter
Muy buen hotel
Cesar
Overnattede 5 nætter i april 2024
Svar fra Front Desk Trainee den 26. apr. 2024
Estimado Cesar , ¡Muchas gracias por confiar en Only YOU Hotel Atocha!Nos gustaría aprovechar la ocasión para agradecerle que haya dedicado una parte de su tiempo a compartir su experiencia. Para nosotros es muy importante conocer su opinión ya que nos ayuda a seguir trabajando cada día para superar las expectativas de nuestros clientes y ofrecer un servicio excelente. ¡Nos alegra conocer que la estancia ha sido de su agrado!¡Gracias nuevamente y esperamos verle muy pronto en Only YOU Hotel Atocha!
10/10 Fremragende
Moshe, Tel Aviv
Rejste med familie
25. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is clean well maintained. Friendly staff.
Some construction around the hotel, especially if you are coming from Atoch train station.
Moshe
Overnattede 1 nat i april 2024
Svar fra Front Desk Trainee den 25. apr. 2024
Dear Moshe, On behalf of all the members of Only YOU Atocha we would like to thank you for choosing us for your stay and for writing us such a delicate message. It is a pleasure to hear that you have enjoyed the experience we offer.In Only YOU Atocha we like to look at the small details and offer each guest a personalized experience and live up to their expectations.Again, thank you very much for staying with us and taking the time to write such a review.We hope to welcome you again soon.Greetings,
10/10 Fremragende
Boris
Rejste med familie
23. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Unique experience at this hotel that is very comforting. Next to a lovely and huge park that you must visit.
Boris
Overnattede 1 nat i april 2024
Svar fra Front Desk Trainee den 25. apr. 2024
Dear Boris,We are delighted to hear that you have enjoyed your stay with us and that you have had a wonderful experience. At the same time we would like to thank you for writing a review as positive and detailed as this one.At Only YOU Atocha we strive day by day so that all our guests have the best time possible like the one you describe, comments like yours motivate us to continue improving and striving.We will be happy to welcome you again if you return to Madrid.A cordial greeting,
8/10 Udmærket
Harry
21. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Harry
Overnattede 1 nat i april 2024
Svar fra FRONT DESK TEAM den 11. maj 2024
Dear Harry,Thank you for staying with us and for giving us a good score.Greetings,
8/10 Udmærket
Mary
Rejste med partner
21. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff are terrific - very responsive and welcoming. The room was very nice. Comfortable bed and great shower. The only thing that needs improvement is the breakfast. The restaurant and terrace are lovely. We just found that the quality of the food at the breakfast was just okay and the layout of the buffet was challenging. All in all a lovely stay and the staff and little extras made it a lovely stay.
Mary
Overnattede 1 nat i april 2024
Svar fra Front Desk Agent den 21. apr. 2024
Dear Amary,First of all, I would like to thank you for your trust in Only YOU Hotel Atocha, as well as your dedication for doing the quality survey.I'm glad you enjoyed your stay in Madrid. We will take note of the improvements that you have told us to continue offering the best service.We hope to see you back soon in Madrid and be able to exceed your expectations.Greetings,
10/10 Fremragende
Daniel
Rejste med partner
21. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel, clean comfortable linens, confortable bed, clean bathroom, great water pressure, USB plugs for electronics. Beautiful lobby with a great bar and location at the end of grand via in atocha is excellent
Daniel
Overnattede 1 nat i april 2024
Svar fra Front Desk Trainee den 21. apr. 2024
Dear Daniel,You don't know how happy we are to read your comment and hear about your experience.We are delighted to hear that you have enjoyed your stay with us and that you have had a wonderful experience. At the same time we would like to thank you for writing a review as positive and detailed as this one.It is a pleasure to hear that you liked the room, the location and our lobby. You will always be welcome, and at the same time we hope to see you again soon!Greetings,
10/10 Fremragende
Brian, Edmonton
20. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was good. Rooftop bar was nice.
Brian
Overnattede 3 nætter i april 2024
Svar fra Front Desk Trainee den 21. apr. 2024
Dear Brian, On behalf of all the members of Only YOU Atocha we would like to thank you for choosing us for your stay and for writing us such a delicate message. It is a pleasure to hear that you have enjoyed the experience we offer, and that you liked the rooftopbar.In Only YOU Atocha we like to look at the small details and offer each guest a personalized experience and live up to their expectations.Again, thank you very much for staying with us and taking the time to write such a review.We hope to welcome you again soon.Greetings,
10/10 Fremragende
Peter
15. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Peter
Overnattede 3 nætter i april 2024
Svar fra Front Desk Team den 16. apr. 2024
Dear Peter,On behalf of all the members of Only YOU Atocha we would like to thank you for choosing us for your stay and as well for giving us a good score.We hope to see you again here.Kind regards,
10/10 Fremragende
Eduardo
Rejste med partner, Rejste med familie og småbørn
15. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great!
Eduardo
Overnattede 6 nætter i april 2024
Svar fra FRONT DESK TEAM den 15. apr. 2024
Estimado Eduardo,En primer lugar, me gustaría agradecerle la confianza depositada en Only YOU Hotel Atocha. Es un verdadero orgullo para nosotros leer comentarios como el suyo, que hacen que sigamos trabajando cada día para satisfacer todas las necesidades de nuestros clientes y ofrecer un servicio excelente y único.¡Le esperamos pronto de vuelta en Only YOU Hotel Atocha!
8/10 Udmærket
Carlos
Rejste med partner
14. apr. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Buen hotel con gran diseño. Exelente ubicación.
Carlos
Overnattede 1 nat i april 2024
Svar fra Front Desk Trainee den 14. apr. 2024
Estimado Carlos,De parte de todos los miembros de Only YOU Atocha nos gustaría agradecerle habernos elegido para su estancia y por escribirnos un review. Es un placer escuchar que ha disfrutado de la experiencia que ofrecemos. En Only YOU Atocha nos gusta fijarnos en los pequeños detalles y ofrecer a cada huésped una experiencia personalizada y a la altura de sus expectativas. De nuevo, muchas gracias por haberse quedado con nosotros y haberse tomado el tiempo de escribir tal reseña.Esperamos volver a recibirle pronto.Un saludo,
10/10 Fremragende
Suzanne
Rejste med familie
13. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great choice for a weekend in Madrid- amazing hotel with great service
Suzanne
Overnattede 2 nætter i april 2024
Svar fra Front Desk Trainee den 14. apr. 2024
Dear Suzanne, On behalf of all the members of Only YOU Atocha we would like to thank you for choosing us for your stay and for writing us a review. It is a pleasure to hear that you have enjoyed the experience we offer.In Only YOU Atocha we like to look at the small details and offer each guest a personalized experience and live up to their expectations.Again, thank you very much for staying with us and taking the time to write such a review.We hope to welcome you again soon.Greetings,
8/10 Udmærket
BENJAMIN, Coral Gables
13. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fair value for money. In front of Atocha station.
BENJAMIN
Overnattede 1 nat i april 2024
Svar fra Front Desk Agent den 13. apr. 2024
Dear Benjamin, Thank you for choosing the Only YOU Hotel Atocha, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one! Thank you again and we hope to see you soon at the Only YOU Hotel Atocha!
10/10 Fremragende
Maribeth, Chester Springs
Rejste med partner
12. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Short walk to the Prado Museum. Nice 7-th Floor Outside Restaurant.
Maribeth
Overnattede 1 nat i april 2024
Svar fra Front Desk Trainee den 13. apr. 2024
Dear Maribeth, On behalf of all the members of Only YOU Atocha we would like to thank you for choosing us for your stay and for writing us such a delicate message. It is a pleasure to hear that you have enjoyed the experience we offer, by the location and the Restaurant. In Only YOU Atocha we like to look at the small details and offer each guest a personalized experience and live up to their expectations.Again, thank you very much for staying with us and taking the time to write such a review.We hope to welcome you again soon.Greetings,
10/10 Fremragende
Barry
Rejste med partner
10. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location,fantastic and helpful staff,quiet,very comfortable.
Barry
Overnattede 2 nætter i april 2024
Svar fra Front Desk Trainee den 11. apr. 2024
Dear Barry,We are delighted to hear that you have enjoyed your stay with us and that you have had a wonderful experience. At the same time, we would like to thank you for writing a review as positive and detailed as this one.At Only YOU Atocha we strive day by day so that all our guests have the best time possible like the one you describe, comments like yours motivate us to continue improving and striving.We will be happy to welcome you again if you return to Madrid.A cordial greeting,
10/10 Fremragende
Peter, Ottawa
Rejste med partner
10. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel staff was very friendly and courteous. Attentive to every detail. In our case they were very meticulous to ensire our stay was enjoyable and memorable. For this stay, definitely a 5-star, if not six!
Peter
Overnattede 2 nætter i april 2024
Svar fra Front Desk Trainee den 10. apr. 2024
Dear Peter,We are delighted to hear that you have enjoyed your stay with us and that you have had a wonderful experience. At the same time, we would like to thank you for writing a review as positive and detailed as this one.At Only YOU Atocha we strive day by day so that all our guests have the best time possible like the one you describe, comments like yours motivate us to continue improving and striving.We will be happy to welcome you again if you return to Madrid.Kind regards,
10/10 Fremragende
Jonathan
9. apr. 2024
Jonathan
Overnattede 2 nætter i marts 2024
Svar fra Front Desk Agent den 30. apr. 2024
Dear Jonathan,First of all, I would like to thank you for your trust in Only YOU Hotel Atocha and for dedicating a minute to response our quality survey.We hope to see you again here.Greetings
Dear Yoriko,First of all, I would like to thank you for the trust placed in Only YOU Hotel Atocha, as well as your dedication in responding to the quality survey.I am glad that you enjoyed your stay in Madrid. We will take note of the improvements you indicate to continue offering the best service. In relation to the Expedia guest category, we would not be able to tell you what caused the category drop from Gold to Blue.On the hotel's part, we always offer the option of a free upgrade to Expedia Gold customers, as long as we have superior category rooms available for your stay.On the other hand, the rooms do not include complimentary water, which is why we offer it from reception, where you can request it throughout your stay.We hope to see you back soon in Madrid and to be able to exceed your expectations.
10/10 Fremragende
Guy and Lara
7. apr. 2024
Guy and Lara
Overnattede 1 nat i april 2024
Svar fra FRONT DESK TEAM den 28. apr. 2024
Dear Guy and Laura,On behalf of the entire Only YOU Atocha team we would like to thank you for your score.We hope to see you again soon in Only YOU Atocha to make you feel at home again.Again, thank you very much for choosing us.Greetings,
10/10 Fremragende
MARISOL
2. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great!
MARISOL
Overnattede 1 nat i april 2024
Svar fra Front Desk Trainee den 3. apr. 2024
Dear Marisol,Thank you for choosing the Only YOU Hotel Atocha, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one! Thank you again and we hope to see you soon at the Only YOU Hotel Atocha!