Overnatningsstedets facade

Anmeldelser af ME Madrid by Melia

4.5 out of 5
ME Madrid by Melia
Plaza de Santa Ana, 14, Madrid, Madrid

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 658 af i alt 1005 anmeldelser" "
Bedømmelse på 8 − Udmærket. 239 af i alt 1005 anmeldelser" "
Bedømmelse på 6 − Okay. 55 af i alt 1005 anmeldelser" "
Bedømmelse på 4 − Dårligt. 31 af i alt 1005 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 22 af i alt 1005 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

9,0/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Charlotte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
fin beliggenhed
Super beliggenhed, fantastisk morgenmad, super service, men selvom jeg havde bestilt et lidt bedre værelses type, var det så lille værelset, at skabet nærmest var størrere, det var slet ikke noget at skrive om, ved ikke om jeg ville vælge det igen desværre
Overnattede 1 nat i oktober 2021
Svar fra ME for You Agent | ME Madrid Reina Victoria den 30. okt. 2021
Dear Mrs. Charlotte, Greetings from ME Madrid! First of all, thank you for dedicating part of your valuable time on writing us your feedback regarding your last stay with us. Comments like yours help us to keep meeting our guest’s expectations and to keep working with the same positive attitude. We are truly thankful for having guests like you are. Looking forward to having you again with us. Do not hesitate contacting us if you need further assistance. Kind regards, Paloma Verdejo

8/10 Udmærket

Søren

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Beliggenheden er vanvittig god. Værelset er meget lille og prisen er høj.
Overnattede 3 nætter i september 2021
Svar fra ME for You Agent | ME Madrid den 9. okt. 2021
Dear Mr. Soren, Greetings from ME Madrid! Thank you for your review. We look forward to seeing you again. Best regards, Paloma Verdejo

10/10 Fremragende

Lars

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
i hjertet af Madrid.
Fantastisk sted, god service og perfekt beliggenhed.
Overnattede 3 nætter i september 2021
Svar fra ME for You Agent | ME Madrid den 11. okt. 2021
Dear Mr. Lars, Greetings from ME Madrid! First of all, thank you for dedicating part of your valuable time on writing us your feedback regarding your last stay with us. Comments like yours help us to keep meeting our guest’s expectations and to keep working with the same positive attitude. We are truly thankful for having guests like you are. Looking forward to having you again with us. Do not hesitate contacting us if you need further assistance. Kind regards, Paloma Verdejo

2/10 Forfærdeligt

Arne Kirk

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Parfume hotel poison smell
We left same Day and did not stay because the strong scent of parfume in the WHOLE hotel was awful. Great location and sad to leave and sad to pay another hotel for the same Night because of the strong scent.
Overnattede 1 nat i februar 2020

8/10 Udmærket

Kathrine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2020
Svar fra ME for YOU Service den 27. feb. 2020
Dear Kathrine, Greetings from ME Madrid! Thank you very much for this great score! We will try in your next visit to get a 10! Best Regards

8/10 Udmærket

Charlotte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2019
Svar fra ME for YOU den 19. apr. 2019
Dear Charlotte, Greetings from ME Madrid! Thank you so much for your rating and for letting us know your impressions about our hotel. I would be a pleasure to welcome you back in a short time period! Best Regards! ME for YOU Service

8/10 Udmærket

Bente

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Weekend tur til Madrid
Flot hotel, beliggenheden fantastisk. Shopping, restauranter og museer i gåafstand. Meget venligt og hjælpsomt personale. Vi boede på et Energy room med balcon, var ikke generet af støj fra gaden. Værelset havde en pæn størrelse. Eneste minus var en kraftig lugt af parfume i receptionsområdet.
Overnattede 3 nætter i november 2018
Svar fra ME for YOU service. den 20. nov. 2018
Dear Blente, ¡Greetings from ME Madrid! Thank you so much for giving us that good rate, we are glad to know that you enjoyed your stay and experience with us. We hope to see you back again very soon having a new ME experience!! Kind regards, ME for YOU service.

8/10 Udmærket

Allan

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Oversolgt uden fitness!!
Havde booket hotel efter fitness og fine fotos på hotels. Der er ingen fitness på hotellet, men kan købes for 15 Euro hos nærliggende fitness center. No go. Meget lille værelse. En del støj fra hotel bar på 7 sal, hvor det er umuligt at få plads! Dog perfekt beliggenhed.
Overnattede 5 nætter i oktober 2018
Svar fra ME for YOU Service den 16. okt. 2018
Dear Allan, Greetings from ME Madrid! Thank you so much for giving us such great puntuation, that means that you were able to enjoy your stay with us and everything we could provide to you. We are looking forward to welcoming you soon, having a new and better ME experience! Kind regards, ME for YOU Service

10/10 Fremragende

Maria, Lyngby

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super dejligt hotel
Trendy, checket hotel. Havde udsigt til skakt men dejligt hotel så samlet set rigtigt dejligt. Placering centralt og hyggeligt.
Overnattede 1 nat i oktober 2018
Svar fra ME for YOU Service den 10. okt. 2018
Dear Maria, thank you so much for your nice review. We hope see you soon again in Madrid! Have a nice day!

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kan varmt anbefales
Fin, fin oplevelse. Jeg tog et lidt billigere rum, da jeg bare havde brug for at sove frem til næste dag efter 4 ugers arbejde i udlandet - og det var perfekt. Ind mod gården, ingen støj overhovedet - fred og ro. Utroligt god modtagelse og lige midt i det bedste område i Madrid - synes jeg - så det var bare rigtigt godt, da jeg vågnede frisk op efter en god nats søvn. Kan varmt anbefales.
Overnattede 1 nat i oktober 2018
Svar fra ME for YOU Service den 9. okt. 2018
Dear Peter, Greetings from ME Madrid! Thank you so much for sharing your opinion with the rest of the users! We are so happy to know that you have enjoyed so much your experience with us, comments like this help us to work each day with a huge smile! We are willing to welcome you again!!! Kind regards, ME for YOU service

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantatstisk udsigt over Plaza de Santa Ana
E super godt hotel med gode værelser, meget venlig og hjælpsom modtagelse i receptionen. Udsigten fra de fleste værelser er rigtig fantastisk ud mod Santa Ana pladsen. Gode badeværelser. Morgenmaden er god - og dyr - og kan fås bedre og meget billigere andre steder lige to minutter fra hotellet. Men stedet hvor man spiser morgenmaden er skønt - en åben terrasse ud til selv pladsen. Hotellet har en meget central placering i Madrid. Den første nat boede jeg på et billigere rum med udsigt til gården - det var et dejligt rum og yderst stille. Næste nat boede vi ud mod pladsen med en fantastisk udsigt. Faktisk up-gradede vi til en suite med egen tagterrasse - det var en skøn dag der og i byen.
Overnattede 1 nat i oktober 2018
Svar fra ME for YOU service den 7. okt. 2018
Dear Peter, Greetings from ME Madrid! Thank you so much for sharing your opinion with the rest of the users! We are so happy to know that we have reached your expectations during your stay with us! We really appreciate your comments about our rooms, we also love the views! We are willing to welcome you again!!! ME for YOU service.

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert sted, dog en del larm om aftenen
Overnattede 4 nætter i juli 2018
Svar fra ME for YOU Service den 10. aug. 2018
Dear Michael, Greetings from ME Madrid!! We would like to thank you for your high score, that means that you fully enjoyed your stay. It will be a pleasure to welcoming you soon. Kind Regards, ME for YOU Service

10/10 Fremragende

Anette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Virkelig høj klasse
Fantastisk godt hotel med super god service og smilende, imødekommende personale. Rigtig fint, moderne værelse med fed udsigt over pladsen. Dejlig morgenmad med alt hvad man kan ønske sig. Lækker bar på tagterassen med enestående udsigt.
Overnattede 4 nætter i maj 2018
Svar fra ME for YOU Service den 30. maj 2018
Dear høj klasse, Greetings from ME Madrid !! We would like to thank you for your kind words. It has been a pleasure to host you and we look forward to welcoming you back soon. Kind Regadrs, ME for YOU Service

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Would definitely go back!
Small rooms, but the big bathroom made up for it. The room was very clean with great beds, and the location was perfect!
Overnattede 3 nætter i maj 2018
Svar fra ME for YOU Service den 30. maj 2018
Dear Expedia user, Greetings from ME Madrid !!. We would like to thank you for sharing your experience with us. Let me tell you that we have nine different types of room categories and we will be glad to show you all for your next stay. Looking forwards to welcoming you back soon. Kind Regards, ME for YOU Service

2/10 Forfærdeligt

Verificeret rejsende

Overnattede 4 nætter i februar 2018
Svar fra ME for YOU Service den 12. mar. 2018
Thank you so much for your feedback! We hope to welcome you back soon! Best regards, ME for YOU Service.

8/10 Udmærket

Anette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Midt i centrum
Dejligt hotel til tappas
Overnattede 3 nætter i januar 2018
Svar fra ME for YOU Service. den 25. jan. 2018
Dear Anette, Thank you so much for you evaluation! We hope you had enjoyed your stay with us and that you could live a satisfying ME experience. We are looking forward to welcoming you back soon! Best regards, ME for YOU Service.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel centralt i Madrid
ME-Madrid er et rigtig godt valg, hvis man vil bo centralt i Madrid. Værelserne er fine og har en behagelig størrelse. Morgenmadsbuffeten er klart "over normal sydeuropæisk standard". Men det bedste er personalet, som var yderst service-minded, uanset hvad vi bad dem om. Vi - to par - tilbragte 4 dage i Madrid og havde altså tre overnatninger på hotellet. Næste gang vi besøger Madrid, vælger vi samme hotel og anbefaler det hermed til alle. Vh Lili og Jan
Overnattede 3 nætter i oktober 2017
Svar fra ME for YOU service den 31. okt. 2017
Thank you very much for you nice feedback! We are really glad that you have enjoyed your stay with us and that you lived a satisfying ME experience! It is also great to know that you felt comfortable in our hotel and that you took advantages of our location and the provided services. We are already looking forward to welcoming youback very soon! Best regards,

8/10 Udmærket

Camilla

Kommer ikke igen
Vi havde bestilt et Aura room, det var ikke en god oplevelse, da vi ankom til hotellet blev vi med det samme spurgt om vi ville opgraderer vores værelse for 40 euro mere pr. nat, hvilket undrede os vi havde betalt godt 200 euro pr. overnatning og havde derfor en forventning om et fornuftigt værelse, det var det langt fra. Det var meget lille, rigtig dårligt indrettet, det kunne vi godt leve med, men der lugtede så forfærdeligt som om der var sødlig parfume i aircondition, som konstant kørte. Herudover var der rigtig meget larm fra baren på 7 etage, vi boede på 2 etage og kunne ikke lukke et øje før musikken stoppede kl 3.00. Efter en rigtig dårlig nat gik vi i receptionen og bad om et andet værelse, det endte med vi måtte betale 40 euro mere pr. nat for at få et andet værelse med beliggenhed væk fra barens larm og uden stank. Rigtig ærgerlig oplevelse. Beliggenheden var ellers god og morgenmaden fin, men skuffende hotellet ikke skriver at der er meget larm på de værelser der er berørt at det. Herudover fnuggede sengetøjet helt vildt, således bukser mv. var totalt fnugget efter at have siddet 2 min på sengen. Dårlig oplevelse.
Overnattede 4 nætter i august 2017
Svar fra ME for YOU Service den 11. sep. 2017
Dear Camilla, Greetings from ME Madrid! We re gret you did not fully enjoy your ME experience and that you did not feel identified with our brand. We apologize for not having reached your expectations but we hope we could do it next time. Best regards, ME for YOU Service.

8/10 Udmærket

Michael, København

Synes godt om: Rengøring, service og personale, værelsets komfort
Optimal placering
Der er tale om et historisk gammelt hotel, som er blevet bygget om til et moderne hotel for ti år siden. Det er ret vellykket gennemført. men hotellets største aktiv - nemlig den berømte tagterrasse - var lukket på grund af renovering, mens vi var der, og det var en ret stor streg i regningen, for det var på grund af den, at vi valgte hotellet. Man kan købe morgenmad på hotellet, men det giver ikke megen mening, da det er dyrt, og man bor lige midt i alle Madrids cafe'er, hvor man kan få morgenmad langt billigere end de 25 euro, som det koster på hotellet. Men hotellet kan simpelthen ikke ligge bedre i forhold til placering, og det kan varmt anbefales som et moderne hotel i en historisk bygning.
Svar fra ME for YOU Service den 16. apr. 2017
Dear Michael, Greetings from ME Madrid! We would like to thank you for taking your time in sharing your opinion through Expedia. We are delighted to know that you could enjoy our location, which is very closed for the main touristic places, our hotel and our services rendered. But, we regret if you did not go to our rooftop bar due to the closure. As you know, is our 10th anniversary and we are renewing the hotel and by this reason the terrace was closed. Let me inform you that we will open at the end of the month again and we hope to welcome you back to live a complete and success ME Experience. Best regards, ME for YOU Service

4/10 Dårligt

Haydee

Rejste med partner
Synes ikke om: Faciliteter
This property is very run down. The rooms were old looking. Hallways are dark and have carpet. It does not smell very nice. I paid 405 euros for a superior room. It was very small and the coffee machine did not work. The staff was very nice but this hotel should not cost so much. Maybe it is the location it is in the center .
Overnattede 1 nat i maj 2024

10/10 Fremragende

ALEJANDRO

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Buena ubicación excelente servicio
Overnattede 2 nætter i maj 2024
Svar fra Laura López, Voice of Customer Coordinator den 24. maj 2024
Estimado Alejandro,Saludos desde ME Madrid!Ante todo, agradecemos que comparta sus impresiones.Le agradecemos profundamente que haya tomado parte de su tiempo para compartir su experiencia en nuestro establecimiento. Nos complace saber que la ubicación céntrica de nuestro hotel fue de su agrado, permitiéndole disfrutar de la vibrante vida cultural y gastronómica que Madrid ofrece. Es un honor recibir comentarios positivos sobre el servicio brindado por nuestro equipo, reflejo de nuestro compromiso con la excelencia y la aspiración de proveer experiencias que van más allá de la simple estancia. La calidad y el diseño de nuestras habitaciones son aspectos en los que ponemos especial cuidado, inspirados siempre en el estilo mediterráneo y la cultura contemporánea europea, para asegurar que nuestros huéspedes vivan un viaje de estilo y confort.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,Laura López, Voice of Customer Coordinator

10/10 Fremragende

INES

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Buena atención y amabilidad
Overnattede 3 nætter i maj 2024
Svar fra Laura López, Voice of Customer Coordinator den 21. maj 2024
Estimada Sra. Ines,¡Saludos desde ME Madrid Reina Victoria!Gracias por alojarse con nosotros y por dedicar parte de su tiempo a escribir esta reseña.Le agradecemos profundamente que haya compartido su experiencia en nuestro hotel. Nos complace enormemente saber que la atención y amabilidad del equipo han cumplido con sus expectativas, reflejando el espíritu cultural contemporáneo europeo que nos inspira. Celebramos que la limpieza de la habitación y el estado general del hotel hayan sido de su total satisfacción, esforzándonos siempre por ofrecer una experiencia que trasciende el simple alojamiento.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un saludo muy cordial,Laura López, Voice of Customer Coordinator

10/10 Fremragende

Henry

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent!!!!10
Overnattede 2 nætter i maj 2024
Svar fra Laura López, Voice of Customer Coordinator den 18. maj 2024
Cher Monsieur Henry,Salutations de ME Madrid !Merci pour cet avis positif sur votre séjour.Nous vous remercions chaleureusement pour votre excellente évaluation et sommes ravis que la propreté de notre établissement et la qualité de notre service aient répondu à vos attentes. Votre appréciation positive reflète l'expérience transcendante que nous aspirons à offrir, inspirée par la culture européenne contemporaine et le style méditerranéen. ME est incontestablement le lieu où il faut être vu, et nous sommes honorés que vous ayez pu vivre ces moments si particuliers au sein de notre hôtel au cœur des destinations culturelles renommées.Au plaisir de vous accueillir à nouveau à Madrid.Laura López, Voice of Customer Coordinator

10/10 Fremragende

Yaima

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy buen hotel muy buen servicio
Overnattede 3 nætter i maj 2024
Svar fra Laura López, Voice of Customer Coordinator den 18. maj 2024
Estimada Yaima,¡Saludos desde ME Madrid Reina Victoria!Gracias por alojarse con nosotros y por dedicar parte de su tiempo a escribir esta reseña.Le agradecemos profundamente que haya tomado el tiempo para compartir su experiencia. Nos llena de orgullo saber que la limpieza de nuestras habitaciones, el estado del hotel, el servicio que proporcionamos y las comodidades de nuestras instalaciones cumplieron con sus expectativas. Es un placer ver reflejado nuestro espíritu inspirado en la cultura europea contemporánea y que ME Madrid Reina Victoria haya sido el escenario de una experiencia que trasciende el simple alojamiento. Nuestro equipo se esfuerza por ofrecer un ambiente inspirado en el estilo mediterráneo, donde ME es el lugar para ser visto y vivir experiencias aspiracionales.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un saludo muy cordial,Laura López, Voice of Customer Coordinator

6/10 Okay

Ana

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Everything was awesome except the size of the room, we hardly could walk in there, my legs are full of bruises from all the times I hit myself with the bed. Overall was very clean bathroom was perfect size. The air freshener of the lobby was very strong, every time I’ll go out or in the hotel I had to cover my nose. It was a little too much.
Overnattede 8 nætter i april 2024
Svar fra Laura López, Voice of Customer Coordinator den 10. maj 2024
Dear Ana,Greetings from ME Madrid!We appreciate receiving your opinion concerning your recent stay.We are thrilled to hear that you found our hotel to be impeccably clean and our bathroom spacious, reflecting our commitment to providing aspirational experiences. It is also gratifying to know that you appreciated our attentive service, which is a cornerstone of the stylish urbanite travels we aim to offer. We regret to hear that the size of the room did not meet your expectations and that you experienced discomfort due to the room's layout. Our hotel, set in a historical building, offers a variety of room sizes, and we strive to provide accurate descriptions to ensure our guests can select the space that best suits their needs. Additionally, we are sorry to hear that the scent in our lobby was not to your liking; we aim for it to be a refreshing welcome to all who enter, inspired by Mediterranean style. We will certainly review your feedback as we continually seek to enhance the ambiance of our shared spaces.We hope to welcome you back. Best wishes,Laura López, Voice of Customer Coordinator

10/10 Fremragende

Joyce

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location for exploring the core of Madrid by foot. Walkable to the museums, Puerto del Sol, and Plaza Mayor. Great flamenco right next door. And fabulous cocktails at Inclan Brutal 2 minutes away.
Overnattede 5 nætter i maj 2024
Svar fra Laura López, Voice of Customer Coordinator den 9. maj 2024
Dear Joyce,Greetings from ME Madrid!Thanks for this kind review.We're thrilled to hear that our prime location served as the perfect starting point for your exploration of Madrid's vibrant heart. It's delightful to know that you enjoyed the proximity to significant cultural destinations and the city's finest flamenco next door. Our dedication to providing aspirational experiences is reflected in your appreciation of the room amenities and the service provided by our team. While we understand that there may have been concerns regarding noise, we take pride in our soundproof rooms and offer earplugs to ensure a restful stay for all our guests.Laura López, Voice of Customer Coordinator

10/10 Fremragende

Jorge

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Todo muy bien
Overnattede 2 nætter i april 2024
Svar fra Laura López, Voice of Customer Coordinator den 1. maj 2024
Estimado Jorge,¡Saludos desde ME Madrid!Ante todo, agradecemos que comparta sus impresiones.Le agradecemos enormemente sus comentarios positivos sobre su estancia en nuestro establecimiento. Nos complace saber que la limpieza de la habitación cumplió con sus expectativas y que el estado del hotel fue de su total agrado. Es gratificante también que nuestros servicios hayan estado a la altura de sus deseos y que las comodidades de la habitación hayan contribuido a una experiencia excepcional.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,Laura López, Voice of Customer Coordinator

10/10 Fremragende

Luis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
👍
Overnattede 2 nætter i april 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 25. apr. 2024
Estimado Sr. Luis,Saludos desde ME Madrid!Ante todo, agradecemos que comparta sus impresiones.Nos complace enormemente que haya valorado tan positivamente la limpieza de la habitación y las amenidades que ofrecemos. Nos esforzamos por mantener nuestro hotel en las mejores condiciones y es un honor recibir su reconocimiento. En cuanto a nuestros servicios, estamos encantados de saber que han cumplido con sus expectativas. En ME Madrid Reina Victoria, cada detalle está pensado para proporcionar una experiencia que trascienda el simple alojamiento, inspirada en el estilo contemporáneo europeo y la cultura mediterránea. Aunque no se mencionan comentarios negativos, siempre estamos atentos para asegurar que cada estancia sea una vivencia aspiracional y que nuestro hotel siga siendo el lugar ideal para los viajeros urbanos con estilo.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 Fremragende

Mariana

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love it, i will stay again
Overnattede 1 nat i marts 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 25. apr. 2024
Dear Ms Mariana,Greetings from ME Madrid!Thanks for this kind review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 Fremragende

Santiago Torres, Corona

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The place is in a great location and a lot of places to eat, with in walking distance to a lot of sceneries.
Overnattede 3 nætter i april 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 25. apr. 2024
Dear Mr. Torres,Greetings from ME Madrid!We are grateful for this kind review following your recent stay.We're delighted to hear that our prime location added value to your stay, offering convenient access to an array of dining options and nearby attractions. Our commitment to maintaining a clean and well-conditioned hotel environment seems to have met your expectations, and we are thrilled that our services and room amenities contributed to a memorable experience. We take pride in offering an ambiance that is a testament to contemporary European culture and aspires to offer more than just accommodation but an inspirational journey.We look forward to a return visit from you in the future.Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 Fremragende

Alfredo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
ME by Melia is a gem in the heart of Madrid. The staff is fabulous. They helped make our stay so memorable. Plaza Santa Ana and vicinity is super cool. Walkable to all of Madrid key sights and areas to visit. If you want quiet at nite do ask for a room higher than 1st floor (that’s 2nd floor in Spain) as Plaza is a happening place late at nite on Fridays and Saturdays.
Overnattede 4 nætter i april 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coordi den 23. apr. 2024
Dear Mr. Alfredo,Greetings from ME Madrid!We are grateful for this kind review following your recent stay.We're thrilled to hear that our staff played a pivotal role in making your stay at our cultural haven memorable. It's wonderful to know that the vibrancy and convenience of our location in the Plaza Santa Ana added to the charm of your visit, placing you at the epicenter of Madrid's key sights and renowned cultural destinations. Our aspiration is to provide experiences that transcend accommodation, and it seems we have achieved that with your stay. We regret to hear that the lively atmosphere of the plaza impacted the tranquility of your room at night. We appreciate your helpful suggestion and would like to remind future guests that our interior rooms, especially on higher floors, tend to be quieter, offering a serene retreat amidst the urban excitement.We look forward to a return visit from you in the future.Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

8/10 Udmærket

jorge

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bien ubicada aunque mucho ruido callejero nocturno.
Overnattede 3 nætter i april 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coordi den 22. apr. 2024
Estimado Sr. Jorge,¡Saludos desde ME Madrid!Gracias por hacernos llegar su valoración.Agradecemos mucho que haya tomado el tiempo para compartir su experiencia en nuestro hotel. Nos complace saber que encontró nuestra ubicación inmejorable, en el corazón de Madrid y a un paso de la vibrante vida cultural y nocturna. Entendemos que el ruido callejero nocturno le haya resultado incómodo y queremos informarle que disponemos de habitaciones interiores más silenciosas y tapones para los oídos para asegurar el descanso de nuestros huéspedes. Nuestro equipo trabaja incansablemente para ofrecer una estancia que trascienda el simple alojamiento, inspirada en el estilo mediterráneo y en la cultura urbana contemporánea.Tomamos nota de sus comentarios para intentar mejorar nuestros servicios y nos gustaría mucho que nos concediera una segunda oportunidad.Un cordial saludo,María Fdez. de ValderramaVoice of Customer Coordinator

8/10 Udmærket

Mario, Miromar Lakes

Overnattede 1 nat i april 2024

10/10 Fremragende

Ryszard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Superb location in a middle of a walking, lively district. Pleasant and efficient check-in. Roof-top bar has a great view of the town. It is a bit pricy but worth a visit at sunset.
Overnattede 3 nætter i april 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coordi den 22. apr. 2024
Dear Mr. Ryszard,Greetings from ME Madrid!We are grateful for this kind review following your recent stay.We're delighted to hear you found our central location ideal for exploring the vibrant heart of the city. It's wonderful that you enjoyed the breathtaking views from our rooftop bar at sunset, offering a taste of the aspirational lifestyle we strive to provide. We appreciate your comments on the efficiency of our check-in process and are pleased that you had a pleasant experience. Our team is committed to maintaining the highest standards of cleanliness and service to ensure an experience that transcends mere accommodation.We look forward to a return visit from you in the future.Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 Fremragende

Jenae

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Brenda Elizabeth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente opcion para hospedarte las camas muy comodas y el personal muy atento
Overnattede 2 nætter i april 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord. den 16. apr. 2024
Querida Sra. Brenda Elizabeth, Saludos desde ME Madrid!Estamos encantados de que haya disfrutado de su estancia con nosotros.Nos llena de alegría saber que las camas de nuestro establecimiento han sido de su completo agrado, proporcionando un descanso de calidad, inspirado en el estilo Mediterráneo. Es gratificante también que destaque la atención de nuestro personal, quienes están siempre dispuestos a ofrecer una experiencia que trasciende el simple alojamiento, y que se enmarca en la vibrante cultura europea contemporánea. ME es definitivamente el lugar para ser visto, y nos complace que haya vivido la aspiración y la energía que nos caracteriza.Esperamos poder darle la bienvenida de nuevo. Un saludo cordial,María Fdez. de ValderramaVoice of Customer Coordinator

6/10 Okay

Matthew

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Faciliteter
Amazing location. Rooms are very small and underwhelming for the price. odd configuration for the room.
Overnattede 2 nætter i april 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 15. apr. 2024
Dear Mr. Matthew,Greetings from ME Madrid!Thank you for sharing your feedback.We're delighted to hear that you enjoyed the unbeatable location of our hotel, right in the cultural heart of Madrid, surrounded by the city's finest bars and restaurants. We regret to hear that the room size and configuration did not meet your expectations. Our hotel is indeed set in a historic 19th-century building, which has been thoughtfully designed to blend modern comfort with classic charm while offering a variety of room sizes, as reflected in our detailed descriptions. We appreciate your feedback on our room cleanliness and service, and we continuously strive to provide an aspirational experience that transcends accommodation, ensuring each guest feels the vibrant energy and style of our urbanite haven.We hope to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

8/10 Udmærket

Amarilis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Esta al frente de la plaza Santa Ana con vistas muy bonitas y desde ahí puedes escoger el lugar que quieras para comer, visitar, todo está cerca
Overnattede 5 nætter i april 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 8. apr. 2024
Querida Sra. Amarilis, Saludos desde ME Madrid Reina Victoria! Gracias por alojarse con nosotros y por dedicar parte de su tiempo a escribir esta reseña.Nos complace saber que disfrutó de las incomparables vistas de la Plaza Santa Ana y la conveniencia de nuestra ubicación, rodeados de una selección exquisita de restaurantes y puntos de interés cultural, que reflejan nuestra pasión por la cultura contemporánea europea. Valoramos que haya apreciado la limpieza de nuestras instalaciones y la calidad de nuestro servicio, aspectos que nos esforzamos por mantener para garantizar experiencias aspiracionales a nuestros visitantes. Nos enorgullecemos de ofrecer un ambiente que trasciende el simple alojamiento, sumergiendo a nuestros huéspedes en el estilo de vida mediterráneo y urbano más elegante.Esperamos tener la oportunidad de servirle de nuevo en el futuro. Reciba nuestros saludos más cordiales,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 Fremragende

Jaime

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
E lo evadirse rápidos, muy limpia, elegante y discreta, el personal súper amable!!!!
Overnattede 8 nætter i marts 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 5. apr. 2024
Estimado Sr. Jaime, ¡Saludos desde ME Madrid Reina Victoria! Gracias por sus amables palabras y su excelente valoración.Agradecemos profundamente sus amables palabras y nos complace saber que su estancia fue una experiencia impecable. Su mención de la limpieza y elegancia de nuestras instalaciones refleja nuestro compromiso con la excelencia y la inspiración en el estilo contemporáneo europeo. El equipo se siente halagado por su reconocimiento a su amabilidad y dedicación, elementos clave en la aspiración de crear experiencias memorables más allá del alojamiento.Sería muy grato volver a hospedarle en un futuro cercano. Atentamente,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 Fremragende

Alba, Guaynabo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent location, great customer service, they go above and beyond call of duty to provide great service.
Overnattede 6 nætter i marts 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 5. apr. 2024
Dear Ms Alba,Greetings from ME Madrid!Thanks for this kind review.We are thrilled to hear that you had such a nice stay with us, that our prime location in Madrid served as the perfect setting for your adventure in the cultural heart of the city, and that our team's dedication to service contributed to a memorable stay. Your positive appreciation of our customer service is greatly appreciated, as we strive to exceed expectations and provide aspirational experiences for our stylish guests. The cleanliness and condition of our hotel are aspects we take great pride in, ensuring that every corner reflects the contemporary European culture that inspires us.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 Fremragende

Victor Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff are great
Overnattede 3 nætter i marts 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 2. apr. 2024
Dear Mr. Daniel,Greetings from ME Madrid!We are grateful for this kind review following your recent stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back for another memorable experience.Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

8/10 Udmærket

jane

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
in a nice square with plenty of cafes
Overnattede 1 nat i marts 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 25. mar. 2024
Dear Ms Jane,Greetings from ME Madrid!Thanks for this kind review.We're delighted to hear that our hotel's prime location provided you with an enjoyable experience, immersed in the vibrant atmosphere of the surrounding cafes. It is our pleasure to offer a stay that not only meets expectations but also encompasses the aspirational lifestyle of a stylish urbanite traveler, inspired by contemporary European culture. Should your travels bring you back, we invite you to indulge in the innovative Mediterranean cuisine at our Ana la Santa Restaurant, and to take in the cityscape from our Radio Rooftop Bar, adding another layer to your experience that transcends accommodation.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 Fremragende

Osvaldo

Overnattede 2 nætter i marts 2024

10/10 Fremragende

Russell, Orlando

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly, helpful staff. Great location. Short walk to major tourist sites. Plaza in front of hotel filled with outdoor cafes.
Overnattede 4 nætter i marts 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 20. mar. 2024
Dear Ms Russell,Greetings from ME Madrid!Thanks for this kind review.Your appreciation for our friendly, helpful staff is a testament to the dedication we have in creating an aspirational experience for our guests. It's delightful to hear that our prime location contributed to an enjoyable and convenient exploration of the cultural treasures Madrid has to offer, all within a short walk from our doorstep. Moreover, the vibrant atmosphere of Plaza de Santa Ana, enriched by its outdoor cafes, reflects the stylish urbanite travel experience we strive to provide. We are honored to have met your expectations in terms of room cleanliness, hotel condition, service, and room amenities, aligning with our vision to transcend traditional accommodation and immerse our guests in contemporary European culture.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 Fremragende

Marcelo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Todo
Overnattede 2 nætter i marts 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 14. mar. 2024
Querido Sr. Marcelo, ¡Saludos desde ME Madrid! Ante todo, agradecemos que comparta sus impresiones.Es con gran satisfacción que le agradecemos por su reseña en la cual destaca nuestro excelente servicio e instalaciones, ideales para un merecido descanso.Muchas gracias por su comentario y esperamos verle pronto de regreso. Un saludo muy cordial,María Fdez. de ValderramaVoice of Customer Coordinator

8/10 Udmærket

Jaime

Rejste med partner
Synes godt om: Rengøring, service og personale
Great location, lots of restaurants, close to everything
Overnattede 3 nætter i marts 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 13. mar. 2024
Dear Mr. Jaime,Greetings from ME Madrid!We are grateful for this kind review following your recent stay.We are delighted to hear that you appreciated our prime location, nestled amidst the cultural heart of Madrid, surrounded by an array of exquisite dining options and iconic attractions. It is wonderful to know that our team's service met your expectations, delivering the aspirational experience we strive for. We regret to hear that certain aspects of our hotel did not fully meet your expectations. Please rest assured that we continually aim to create a tranquil environment for our guests, despite the vibrant energy that surrounds us. We apologize if the room's amenities did not align with your preferences and appreciate your feedback as we constantly seek to improve our guest experience.We would love to welcome you back on many more occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 Fremragende

Omayra Montalvo, Davie

This hotel was everything we needed for our trip to Madrid. It is centrally located, walking distance from all main attractions. The hotel has a beautiful terrace on the rooftop and a restaurant on the first floor with the besf Ibericos in the area. Their staff is very friendly and accommodating. Highly recommend!
Overnattede 3 nætter i februar 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 4. mar. 2024
Dear Ms Montalvo,Greetings from ME Madrid!Many thanks for this high rating.We are thrilled to hear that our hotel's central location served as a perfect base for your Madrid adventures, allowing you to immerse in the city's vibrant culture and easily access iconic destinations. It brings us great joy to know that the rooftop terrace provided you with an aspirational space to enjoy the panoramic views and that our first-floor restaurant, Ana la Santa, delighted you with some of the finest Ibericos in the city, reflecting our dedication to inspired Mediterranean flair. Our team takes pride in offering warm and accommodating service, and your recognition of their efforts is genuinely appreciated.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 Fremragende

Luis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is rated 4 stars, although its a 5 in my book, great vibe, facilities, location, services and staff.
Overnattede 2 nætter i februar 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 28. feb. 2024
Dear Mr. Luis, Greetings from ME Madrid!Our sincerest thanks for this positive review of your stay at our hotel.We're thrilled to hear that our vibrant atmosphere and top-notch facilities exceeded your expectations. It's wonderful to know that our prime location served as the perfect backdrop for your visit, surrounded by the cultural richness and lively spirit of the city. Your appreciation for our dedicated service and the avant-garde amenities in our rooms truly reflects the aspirational experiences we aim to provide for every stylish urbanite traveler. Inspired by contemporary European culture and infused with a Mediterranean flair, our hotel strives to be more than just a place to stay, but a place to be seen and to create lasting memories.We look forward to a return visit from you in the future.Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 Fremragende

Javier

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was very friendly and care giving. Patricia helped us a lot before and during our stay. Sergio,
Overnattede 2 nætter i februar 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 26. feb. 2024
Dear Mr. Javier,Greetings from ME Madrid!We are grateful for this kind review following your recent stay.We're thrilled to hear that our staff made such a positive impact on your stay, particularly Patricia, whose attentiveness exemplifies our dedication to providing exceptional service. It's also gratifying to know that our efforts for immaculate cleanliness and overall hotel condition have not gone unnoticed. These are indeed reflective of the aspirational experiences we strive to offer, rooted in the contemporary European culture that inspires us. Our team is committed to creating an ambiance where stylish urbanite travels meet the vibrant Mediterranean spirit, ensuring ME is the place to be seen.We all hope to welcome you back in the future.Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

10/10 Fremragende

Miss Liseli

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Brilliant hotel and fantastic service
Brilliant hotel with great service in a fantastic central location which made getting around very easy and convenient.
Overnattede 3 nætter i februar 2024
Svar fra María Fdez. de Valderrama Voice of Customer Coord den 26. feb. 2024
Dear Ms Liseli,Greetings from ME Madrid!Many thanks for this high rating.We're thrilled to hear that our central location served as a perfect base for exploring the city's delights. It's wonderful that you appreciated our commitment to cleanliness and hotel condition, reflecting our aspiration to offer an environment inspired by contemporary European culture. We're also delighted that our service met your expectations, as we strive to provide an experience that transcends mere accommodation for the stylish urbanite traveler.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator