Terrasse/gårdhave

Anmeldelser af Omni Los Angeles Hotel at California Plaza

4.5 out of 5
Omni Los Angeles Hotel at California Plaza
251 S Olive St, Los Angeles, CA

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 1277 af i alt 1829 anmeldelser" "
Bedømmelse på 8 − Udmærket. 322 af i alt 1829 anmeldelser" "
Bedømmelse på 6 − Okay. 106 af i alt 1829 anmeldelser" "
Bedømmelse på 4 − Dårligt. 60 af i alt 1829 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 64 af i alt 1829 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

8,8/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Mark

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Just perfect
Out visit to Omni was a perfect stay. Nice and helpfull staff, beautiful building, and a perfect area in a wonderful city.
Overnattede 8 nætter i juli 2022

10/10 Fremragende

June, Portland

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Contemporary art museum, The Broad, and Disney Concert Hall are all within walking distances. The hotel offers a charming welcome gift to kids.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

YIMING

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff at Omni Hotel are exceptional. From the valet parking service to the front desk, everyone we encountered was incredibly helpful and friendly. The facilities, overall, are good, but the shower in our room was very small and somewhat uncomfortable to use. Another point of concern was the availability of the hotel's café. On weekends, the café opens quite late, making it difficult to get a coffee early in the morning. In a downtown area, having to wait until 11:00 or 12:00 for the café to open is inconvenient, especially when other options are limited.
Overnattede 5 nætter i maj 2024
Svar fra Robbie Nasser, General Manager den 28. maj 2024
Your thoughts are important to us, but we're especially pleased when the feedback is positive. I'll be sure to share it with our associate, and recognize them for all their hard work. We look forward to serving you again in the future.

10/10 Fremragende

Juan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hospitality and service!
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Adreena, San Jose

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was excellent
Overnattede 2 nætter i maj 2024
Svar fra Robbie Nasser, General Manager den 28. maj 2024
Thank you for your acknowledgment of all the hard work and commitment by our associates! We look forward to serving you again soon.

10/10 Fremragende

Armando

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Had a very great time
Overnattede 2 nætter i maj 2024
Svar fra Robbie Nasser, General Manager den 28. maj 2024
Thank you! We are so pleased to hear. Hope to welcome you back again soon.

10/10 Fremragende

Milena, San Diego

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Deb

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff are amazing here. Property is well maintained. Rooms are clean. Courtesy car service within 2.5 mile car radius was very helpful to us on two occasions.
Overnattede 2 nætter i maj 2024
Svar fra Robbie Nasser, General Manager den 28. maj 2024
We appreciate you taking the time to inform us about your delightful experience during your stay. Knowing that our staff exceeded your expectations brings us great joy. We look forward to the opportunity to serve you again in the near future. Thank you!

10/10 Fremragende

Alec, Washington

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Courtesy driver Robert was excellent. Really like the hotel.
Overnattede 1 nat i maj 2024

10/10 Fremragende

JeriLane

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel! From the bellhop unloading the car to the great service checking in. Everything was top notch service.
Overnattede 2 nætter i maj 2024
Svar fra Robbie Nasser, General Manager den 28. maj 2024
We really appreciate you taking the time to let us know we're doing something right. Thank you for your acknowledgment of all the hard work and commitment by our associates! We look forward to serving you again in the future.

10/10 Fremragende

Kimberly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Arpit

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We really enjoyed our stay.
Overnattede 1 nat i april 2024

10/10 Fremragende

Cynthia, Anchorage

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We wanted a pampered weekend and that's just what we got! We'll be back!
Overnattede 4 nætter i maj 2024
Svar fra Robbie Nasser, General Manager den 28. maj 2024
Thank you for entrusting us with your care! We are delighted to hear you enjoyed your stay with us. We look forward to serving you again soon.

8/10 Udmærket

Amanda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i marts 2024

10/10 Fremragende

Loreen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Andres

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms were nice and staff was friendly
Overnattede 1 nat i maj 2024

10/10 Fremragende

Tanwi

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All the staff members are friendly and terrific! The hotel is conveniently located. The rooms are nice and clean. Will definitely return. Ramon in transportation is so kind and helpful. Front desk is also extremely attentive. Thank you.
Overnattede 3 nætter i maj 2024
Svar fra Robbie Nasser, General Manager den 17. maj 2024
We greatly appreciate your acknowledgment of our associates and their dedicated efforts in serving our guests. It brings us immense pleasure to have exceeded your expectations. We eagerly await the opportunity to welcome you back again in the near future. Thank you!

10/10 Fremragende

Piyush, San Jose

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the service and property
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Benedicto

Overnattede 2 nætter i maj 2024

10/10 Fremragende

Jasmin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

10/10 Fremragende

Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All was good. Hotel was clean, quiet, with friendly personnel in every capacity. We will certainly return the next time we are in Los Angeles
Overnattede 3 nætter i april 2024
Svar fra Robbie Nasser, General Manager den 17. maj 2024
Thank you for sharing your feedback! We look forward to welcoming you back in the near future.

10/10 Fremragende

Chris

Rejste med partner
Close walk to the Pershing metro station. Uphill walk coming back. Several homeless people in the area of the metro.
Overnattede 3 nætter i maj 2024
Svar fra Robbie Nasser, General Manager den 17. maj 2024
Glad to hear you enjoyed the sites surrounding the hotel. If you are within a 3-mile radius of our property, we do offer a complimentary courtesy car service that can pick you up.

8/10 Udmærket

Carolyn

Great location for concert hall and other DTLA attractions. Efficient and friendly staff.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Shawn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy location to walk to sites.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What a great hotel!! Our short stay was just incredible. Frankly, I can’t remember customer service as good as at this place. The staff starting from reception to breakfast restaurant to valet was simply amazing. They offer to drive you anywhere within 3 miles from hotel and bring young back in a nice car. When we arrived my wife was feeling quite unwell with either food poisoning or stomach virus, so check in staff offered extra water and other drinks. They subsequently brought microwave in to the room so we can warm some food. Amy at the restaurant was also very nice. Huge thank you to all who made our challenging 2 night stay a great experience. It will be definitely our hotel of choice in future trips to LA. Michael & Irene from Chicago
Overnattede 2 nætter i april 2024
Svar fra Robbie Nasser, General Manager den 17. maj 2024
We genuinely appreciate the glowing compliments you shared with us! We are thrilled that we were able to create a memorable experience for you during your stay. We also hope that your wife is feeling better. We eagerly await the opportunity to welcome you back, and we sincerely hope that your next visit will be free of any challenges. Thank you once again!

10/10 Fremragende

Patrick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had not stayed in DT LA before. VERY pleased with the location and facilities. Staff was great. We highly recommend this OMNI.
Overnattede 2 nætter i april 2024
Svar fra Robbie Nasser, General Manager den 17. maj 2024
We are thrilled to have been your first host during your visit to Downtown LA. Knowing that our staff exceeded your expectations brings us great joy. We eagerly look forward to the opportunity to serve you again in the near future. Thank you!

10/10 Fremragende

Amy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

10/10 Fremragende

Allison

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

MoJoe

Overnattede 1 nat i april 2024

10/10 Fremragende

August

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location if you need to stay in Down Town
Overnattede 1 nat i april 2024

10/10 Fremragende

Hyungsoo

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love the staffs, check out time is at 12pm
Overnattede 2 nætter i april 2024

10/10 Fremragende

Daphne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel
Overnattede 2 nætter i april 2024

10/10 Fremragende

Edvin

Synes godt om: Rengøring
Overnattede 1 nat i april 2024

10/10 Fremragende

Radwa, Chandler

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We really enjoyed our stay
Overnattede 2 nætter i april 2024
Svar fra Robbie Nasser, General Manager den 29. apr. 2024
We are so delighted to hear you had a wonderful experience with us. We look forward to serving you again in the near future.

10/10 Fremragende

Gustavo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everithing is fine
Overnattede 2 nætter i april 2024

10/10 Fremragende

Scott David

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All good.
Overnattede 1 nat i april 2024

4/10 Dårligt

Matt

Overnattede 3 nætter i april 2024
Svar fra Robbie Nasser, General Manager den 17. maj 2024
We apologize for the disappointment reflected in your 2-star rating. Providing excellent service to our guests is our utmost priority, and we value your feedback. We would greatly appreciate any specific feedback you can provide us with, as it will enable us to identify areas for improvement and work towards enhancing your experience. Thank you for taking the time to share your thoughts with us.

10/10 Fremragende

Naoaki

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

10/10 Fremragende

Alicia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent service
Overnattede 2 nætter i april 2024
Svar fra Robbie Nasser, General Manager den 29. apr. 2024
Thank you for letting us take care of you during your stay in Los Angeles! We are so pleased you had a wonderful experience.

10/10 Fremragende

Kashif

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay
Overnattede 2 nætter i april 2024

10/10 Fremragende

Manisha

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Customer setvice
Overnattede 1 nat i april 2024

10/10 Fremragende

Joan

Overnattede 2 nætter i marts 2024

10/10 Fremragende

Stacy

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Sabrina & Tim were the best employees ever. Made sure every commodification was met and went and above and beyond for my stay! I would recommend them to be promoted to vacation planners because they did the BEST!
Overnattede 1 nat i april 2024
Svar fra Robbie Nasser, General Manager den 29. apr. 2024
Thank you so much for your recognition of all the efforts by Sabrina and Tim! We have ways of recognizing our associates when their performance is mentioned, and I will make sure that this happens with them. It was a pleasure, and we would sincerely hope to have the opportunity to do serve you again in the very near future.

10/10 Fremragende

Dawn

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The service desk clerk was so nice and very helpful
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Paul

Rejste med familie
This hotel is fine for a stay in LA. I would stay there again. There was not enough light in the room. The valet did not answer the phone when I called to bring our car around. We couldn’t find the glasses as they were hidden under the TV.
Overnattede 1 nat i april 2024
Svar fra Robbie Nasser, General Manager den 29. apr. 2024
We love to hear that you enjoyed your stay with us, and will return again in the future. Your feedback is greatly appreciated, and we will be sure to share it with our team so we can address them for a more pleasant experience for you next time.

2/10 Forfærdeligt

Robert

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Their computer system was down and also the rooms weren’t updated for the price I was paying and very outdated
Overnattede 2 nætter i marts 2024
Svar fra Robbie Nasser, General Manager den 18. apr. 2024
Thank you for sharing your concerns about your recent stay with us. We deeply regret and our truly sorry for the inconveniences and frustrations you experienced due to the technical issues with our system. We appreciate your understanding and graciousness in sharing your experience with us. We hope to have the opportunity to serve you again for a much smoother and enjoyable stay in the future

8/10 Udmærket

Kimberly

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Maricelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Matthews

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
From the moment you arrive, you are treated with courtesy and care. Love the quiet, old school, East Coast feel of the place — right in the middle of DTLA (downtown LA). Across the street from the Broad, the Disney Concert Hall, and the Music Center and right next to the Museum of Contemporary Art — fabulous location!
Overnattede 1 nat i april 2024
Svar fra Robbie Nasser, General Manager den 18. apr. 2024
Sounds like you had a memorable stay, and we are so pleased to hear that! If you travels ever bring you through Los Angeles, we hope you will remember us. Thank you again for such great compliments!

10/10 Fremragende

Melissa, Quartz Hill

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel close to points of interest
Overnattede 1 nat i april 2024