Lobby

Anmeldelser af Glendale Hotel

2.5 out of 5
Glendale Hotel
1510 E Colorado Street, Glendale, CA

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 713 af i alt 1329 anmeldelser" "
Bedømmelse på 8 − Udmærket. 341 af i alt 1329 anmeldelser" "
Bedømmelse på 6 − Okay. 120 af i alt 1329 anmeldelser" "
Bedømmelse på 4 − Dårligt. 69 af i alt 1329 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 86 af i alt 1329 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

8,0/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Jette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rent
Stedet var pænt og rent. Det var lidt slidt men ellers ok.
Overnattede 3 nætter i maj 2023
Svar fra Glendale Hotel Management den 30. maj 2023
Dear Jette,We are delighted to receive your All-Star Vote! - Thank you very much!  It feels great to know that our accommodation met all your needs.  It was a pleasure to host you, and we look forward to hosting you in Glendale many more times in the future.Kind Regards,Glendale Hotel Management

10/10 Fremragende

Martin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Haben hier 3 Nächte verbracht. Parken kostet 15$ pro Nacht, was es in Los Angeles aber absolut wert ist. Ganztägig kostenlos Kaffee und Wasser mit Geschmack. Personal war sehr nett. Zimmer groß und sauber. Alles im guten Zustand. Diverse FastFood Restaurants und Supermarkt in Laufnähe. Würden wir wieder buchen.
Overnattede 3 nætter i maj 2024

6/10 Okay

Chris

Overnattede 1 nat i maj 2024

8/10 Udmærket

Jacqueline

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms Were nice and clean. It felt safe.
Overnattede 1 nat i maj 2024

10/10 Fremragende

John

Free juice n coffee
Overnattede 2 nætter i maj 2024
Svar fra Glendale Hotel Management den 15. maj 2024
Dear John,We're delighted to offer complimentary juice and coffee to our guests! It's our way of ensuring you have a refreshing start to your day without any extra cost. We're glad you enjoyed it, and we hope it added to the overall enjoyment of your stay. Please let us know if there's anything else we can do to improve your experience. We look forward to welcoming you back soon!Kind Regards,Glendale Hotel Management

8/10 Udmærket

Bastian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 11 nætter i april 2024

10/10 Fremragende

Douglas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean
Overnattede 2 nætter i maj 2024
Svar fra Glendale Hotel Management den 14. maj 2024
Dear Douglas,We're glad to hear that you found our hotel clean! Maintaining a clean environment is essential to us, and we're pleased that we met your expectations.Thank you for choosing to stay with us, and we hope to welcome you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Kind Regards,Glendale Hotel Management

6/10 Okay

theresa

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The room was very clean, but also very outdated. We asked for a double but received a single queen for me and my best friend, we asked for at least another blanket and a pillow, but they did not have one. We had to go to Target and buy another comforther and pillow.
Overnattede 2 nætter i maj 2024
Svar fra Glendale Hotel Management den 13. maj 2024
Dear Guest, we really appreciate your feedback. We apologize any inconvenience during your stay. Room upgradation depends on the availability of the room. Unfortunately, we were sold out for those dates, and we could not accommodate your request. We will work on your feedback and will improve our service. Thank You

10/10 Fremragende

Roxzana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff are wonderful and the rooms are spotless!
Overnattede 1 nat i maj 2024
Svar fra Glendale Hotel Management den 14. maj 2024
Dear Roxzana,We're delighted you had a wonderful experience with our staff and found our rooms spotless! Providing excellent service and a clean environment for our guests is what we aim for.Thank you for choosing to stay with us, and we hope to welcome you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Kind Regards,Glendale Hotel Management

10/10 Fremragende

Demery

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a cute, clean hotel with safe parking for $15. I LOVE the coffee machine in lobby.
Overnattede 2 nætter i maj 2024
Svar fra Glendale Hotel Management den 14. maj 2024
Dear Demery,We're thrilled to hear that you enjoyed your stay with us! Providing a cute and clean hotel with safe parking is essential to us, and we're glad we could meet your expectations. We're also happy to hear that you loved the coffee machine in the lobby! It's our pleasure to provide amenities that enhance your stay.Thank you for choosing to stay with us, and we look forward to welcoming you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Kind Regards,Glendale Hotel Management

10/10 Fremragende

Billie Jo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Glendale Hotel Management den 15. maj 2024
Dear Billie,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Glendale Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Glendale Hotel hotel soon!Kind Regards,Glendale Hotel Management

8/10 Udmærket

steve

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Room was equipped with a pull out sofa which honestly looked like it was found on the side of the road. Hotel is very outdated and has a very weird smell.
Overnattede 2 nætter i maj 2024
Svar fra Glendale Hotel Management den 14. maj 2024
Dear Steve,We're truly sorry to hear about your experience with the room and the condition of the pull-out sofa. This is not the level of comfort or cleanliness we aim to provide for our guests, and we sincerely apologize for any inconvenience this may have caused.We take your feedback seriously and will address the issues with the sofa and the overall condition of the room with our maintenance and housekeeping teams to ensure improvements are made promptly.Additionally, we apologize for the weird smell you encountered. We'll investigate this matter further to identify and address any underlying issues.We appreciate your honest feedback, and we hope to have the opportunity to welcome you back in the future for a much-improved experience. If there's anything else we can do to assist you or if you would like to discuss this matter further, please don't hesitate to contact us.Sincerely,Glendale Hotel Management

10/10 Fremragende

Juanita

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The spa tub rooms are the best.
Overnattede 1 nat i maj 2024
Svar fra Glendale Hotel Management den 14. maj 2024
Dear Juanita,We're delighted you enjoyed your stay in one of our spa tub rooms! Providing a relaxing and enjoyable experience for our guests is what we aim for, and we're thrilled that you found these rooms to be the best.Thank you for choosing to stay with us, and we hope to welcome you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Kind Regards,Glendale Hotel Management

10/10 Fremragende

Omar, sacramento

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Glendale Hotel Management den 14. maj 2024
Dear Omar,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Glendale Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Glendale Hotel hotel soon!Kind Regards,Glendale Hotel Management

2/10 Forfærdeligt

Hersel

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
There were roaches in the bedroom. What made it more disgusting was that there were roaches on the bed. We did not stay the night and left to another hotel. So disappointing and upsetting.
Overnattede 1 nat i april 2024
Svar fra Glendale Hotel Management den 14. maj 2024
Dear Hersel,We're genuinely sorry to hear about your experience with roaches in your bedroom. Please accept our sincere apologies for the inconvenience this has caused you.We take reports of pests very seriously and will immediately address this issue with our pest control team to ensure it is resolved promptly.We completely understand your decision to leave and find another hotel, and we apologize for the inconvenience you experienced as a result.We would appreciate the opportunity to make this right and regain your trust. If there's anything we can do to assist you further or if you would like to discuss this matter further, please don't hesitate to reach out to us directly.Again, we apologize for the inconvenience and disappointment, and we hope to have the opportunity to welcome you back in the future for a much-improved experience.Sincerely,Glendale Hotel Management

8/10 Udmærket

Nils

Rejste med partner
Synes godt om: Rengøring, faciliteter
Wir waren hier für 3 Nächte. Es ist ein super gelegenes Hotel. Das Zimmer war sehr sauber und verfügt über einen Kühlschrank sowie einen Esstisch. Es ist ein sehr großes Zimmer mit ausreichend vielen Steckdosen. Es gibt sehr viele Parklätze. Das parken kostet hier pro Nacht 15$ Nur eine kurze Zusatzinfo. Nur hier und in Vegas mussten wir bei einer Unterkunft für das Parken bezahlen. Hotel hat eine unschlagbar gute Lage. In 2 Minuten hat man einen Target zum einkaufen. Unzählige Restaurants die man gehend erreichen kann. In 20 Minuten ist man am Griffith-Observatorium, Lake Hollywood Park und zu den Universal Studios dauert es auch nicht viel länger. Vielen Dank für die tolle Unterkunft, wir kommen sehr gern wieder.
Svar fra Glendale Hotel Management den 14. maj 2024
Dear Nils,We're thrilled to hear that you had a great stay with us! You enjoyed many aspects of your experience, including the cleanliness of the room, the amenities provided, and the convenient location.We appreciate your feedback regarding the parking cost, and we apologize for any inconvenience this may have caused. We'll take this into consideration as we strive to improve our services for our guests.Thank you for choosing to stay with us, and we look forward to welcoming you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Kind Regards,Glendale Hotel Management

8/10 Udmærket

Rende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and staff friendly
Overnattede 3 nætter i maj 2024
Svar fra Glendale Hotel Management den 14. maj 2024
Dear Rende,We're thrilled you found our hotel clean and our staff friendly! Providing a clean and welcoming environment for our guests is our top priority.Thank you for choosing to stay with us, and we hope to welcome you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Kind Regards,Glendale Hotel Management

10/10 Fremragende

Karen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Glendale Hotel Management den 13. maj 2024
Dear Karen,Thank you for a Perfect Score Rating on your stay at Glendale Hotel.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Kind Regards,Glendale Hotel Management

10/10 Fremragende

Johnathan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Glendale Hotel Management den 10. maj 2024
Dear Johnathan,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Glendale Hotel many more times.Kind Regards,Glendale Hotel Management

10/10 Fremragende

Victor

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Está en buen lugar muy privada Y muy limpia
Overnattede 1 nat i maj 2024
Svar fra Glendale Hotel Management den 10. maj 2024
Dear Victor,We're thrilled to hear that you enjoyed your stay with us! Our team works hard to maintain a clean and comfortable environment for our guests, and we're glad that you found our location convenient and private. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back again soon!Kind Regards,Glendale Hotel Management

10/10 Fremragende

Abednego

Rejste i en gruppe
Synes godt om: Rengøring
It’s a hotel
Overnattede 1 nat i marts 2024
Svar fra Glendale Hotel Management den 9. maj 2024
Dear Abednego,Thank You for your review and for choosing our hotel. We are happy you enjoyed your stay, and We look forward to having you back as a guest.Kind Regards,Glendale Hotel Management

10/10 Fremragende

Rigoberto

Overnattede 1 nat i maj 2024
Svar fra Glendale Hotel Management den 9. maj 2024
Dear Rigoberto,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Glendale Hotel many more times.Kind Regards,Glendale Hotel Management

10/10 Fremragende

Roy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is just a top flight in standards of staff professionalism and quality of rooms. There is adequate parking, which includes a $15 charge for overnight parking. Lobby area includes fresh brewed coffee machines as well.
Overnattede 1 nat i april 2024
Svar fra Glendale Hotel Management den 7. maj 2024
Dear Roy,We're thrilled to hear that you had a top-notch experience with us! Providing professional service and high-quality rooms is our priority, and we're glad to know that we met your expectations. Thank you for mentioning our adequate parking and fresh brewed coffee machines in the lobby. We appreciate your feedback, and we hope to welcome you back for another excellent stay in the future!Kind Regards,Glendale Hotel Management

10/10 Fremragende

Abdulghani

Overnattede 1 nat i april 2024
Svar fra Glendale Hotel Management den 7. maj 2024
Dear Abdulghani,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Glendale Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back soon!Kind Regards,Glendale Hotel Management

10/10 Fremragende

Eric

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The only thing I didn’t like about this place was that the hallways had a speaker system playing relaxing music almost continuously and my room was right next to one of the speakers. I could hear it in my room and the staff said they had no control to lower the volume when I asked. If this kinda thing bothers you, at check in ask if you can have a room not right by the speaker and you should be fine.
Overnattede 3 nætter i april 2024
Svar fra Glendale Hotel Management den 7. maj 2024
Dear Eric,We apologize for the inconvenience caused by the hallway speaker system during your stay. Your feedback is valuable, and we'll review our procedures to ensure that guests are not disturbed by loud music in their rooms. We appreciate your suggestion to ask for a room away from the speakers at check-in. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future!Kind Regards,Glendale Hotel Management

10/10 Fremragende

Carlos Enrique

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super Preis-Leistungsverhältnis. Sehr sauber. Gute Lage in Glendale, ideal für das Sightseeing von LA. Gratis Kaffee und Tee in der Lobby. Freundliche Mitarbeiter. Wir würden wiederkommen.
Overnattede 4 nætter i april 2024
Svar fra Glendale Hotel Management den 6. maj 2024
Dear Carlos,Thank you for your kind feedback! We are delighted to hear that you found great value in your stay with us. We appreciated our cleanliness, convenient location in Glendale for exploring LA, and complimentary coffee and tea in the lobby. Our team works hard to provide a friendly and welcoming atmosphere, and we are thrilled to know that you would choose to stay with us again. We look forward to welcoming you back and ensuring your next visit is just as enjoyable. Thank you for choosing our hotel for your stay!Kind Regards,Glendale Hotel Management

4/10 Dårligt

rebeca

Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
They basically tell you not to be loud. Curfew is at 10pm it’s ridiculous I’m paying for a room and I’m getting instructions on what not to do.
Overnattede 1 nat i april 2024
Svar fra Glendale Hotel Management den 3. maj 2024
Dear Rebeca,We understand your frustration with the curfew and noise restrictions, and we apologize for any inconvenience this may have caused. Our aim is to ensure that all guests have a peaceful and enjoyable stay with us. The curfew and noise guidelines are in place to create a comfortable environment for everyone, as many guests come here to relax and rest. We appreciate your understanding and cooperation in maintaining a harmonious atmosphere for all our guests. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to let us know. We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Sincerely,Glendale Hotel Management

6/10 Okay

Annette

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Coffee tea facilities
Overnattede 1 nat i april 2024
Svar fra Glendale Hotel Management den 3. maj 2024
Dear Annette,We're pleased to offer coffee and tea facilities to enhance your stay. Whether starting your day with a cup of coffee or winding down with a soothing tea, we've got you covered. If you need any additional supplies or assistance with the coffee and tea facilities, our friendly staff are here to help. We hope you enjoy your stay with us!Kind Regards,Glendale Hotel Management

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Glendale Hotel Management den 3. maj 2024
Dear David,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Glendale Hotel many more times.Kind Regards,Glendale Hotel Management

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024
Svar fra Glendale Hotel Management den 3. maj 2024
Dear Michael,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Kind Regards,Glendale Hotel Management

10/10 Fremragende

Jose

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Es un buen lugar y muy tranquilo recomendable para familias
Overnattede 1 nat i april 2024
Svar fra Glendale Hotel Management den 2. maj 2024
Dear Jose,We're delighted you found our hotel a good and peaceful place to stay! Creating a serene environment for our guests, especially families, is one of our top priorities. We're thrilled that you felt comfortable and safe during your time with us. Your recommendation means a lot to us, and we hope to welcome you and your family back for another enjoyable stay!Kind Regards,Glendale Hotel Management

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Comfortable stay
Overnattede 1 nat i april 2024
Svar fra Glendale Hotel Management den 3. maj 2024
Dear Daniel,We're glad to hear that you had a comfortable stay with us! Providing a cozy and welcoming experience for our guests is our top priority. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Kind Regards,Glendale Hotel Management

8/10 Udmærket

Theresa

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Basic but clean
Overnattede 2 nætter i april 2024
Svar fra Glendale Hotel Management den 2. maj 2024
Dear Theresa,Thank you for staying with us when you visited Glendale Hotel. It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Glendale Hotel!Kind Regards,Glendale Hotel Management

10/10 Fremragende

Duoyou

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024
Svar fra Glendale Hotel Management den 3. maj 2024
Dear Duoyou,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Glendale Hotel many more times.Kind Regards,Glendale Hotel Management

10/10 Fremragende

Jennifer, Strathmore

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beds were very comfortable, pillows were great, room was huge! Very nice stay.
Overnattede 1 nat i april 2024
Svar fra Glendale Hotel Management den 2. maj 2024
Dear Theresa,Thank you for staying with us when you visited Glendale Hotel. It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Glendale Hotel!Kind Regards,Glendale Hotel Management

2/10 Forfærdeligt

Taylor

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a great stay here! The staff was very nice and accommodating. Room was clean and bed was comfortable. Free beverages provided in the lobby. The price is very reasonable. Definitely recommend staying here if you’re visiting Glendale!
Overnattede 1 nat i april 2024
Svar fra Glendale Hotel Management den 2. maj 2024
Dear Taylor,Thank you for sharing your positive experience! We're thrilled you had a great stay with us and found our staff accommodating, the room clean and comfortable, and the amenities enjoyable. We appreciate your recommendation and hope to welcome you back again soon!Kind Regards,Glendale Hotel Management

10/10 Fremragende

Patricia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was large, comfortable, and very clean. Very quiet even tho' right on a busy street. Convenient parking ($15 per car per night). Grocery store within easy walk. The staff were friendly, professional, and helpful. As a single woman, I felt very comfortable at this hotel.
Overnattede 1 nat i april 2024
Svar fra Glendale Hotel Management den 2. maj 2024
Dear Patricia,We're delighted to hear that you enjoyed your stay with us! Our priority is always providing a spacious, comfortable, and spotlessly clean environment. We're glad that despite being on a busy street, you found our rooms quiet and conducive to a peaceful stay. Our convenient parking option and proximity to a grocery store aim to make our guests' experience as hassle-free as possible. It's lovely that our staff made you feel welcome and secure during your time here. We take pride in creating a safe and welcoming environment for all our guests, and we're thrilled that you felt comfortable as a sing.Kind Regards,Glendale Hotel Management

10/10 Fremragende

Markeno

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i april 2024
Svar fra Glendale Hotel Management den 3. maj 2024
Dear Markeno,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Glendale Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Glendale Hotel hotel soon!Kind Regards,Glendale Hotel Management

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean
Overnattede 2 nætter i april 2024
Svar fra Glendale Hotel Management den 2. maj 2024
Dear John,We're glad to hear that you found our hotel to be very clean! Maintaining cleanliness is our top priority, and we appreciate your feedback. If you have any other comments or questions, please let us know. We're here to help!Kind Regards,Glendale Hotel Management

8/10 Udmærket

DOUGLAS

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i april 2024
Svar fra Glendale Hotel Management den 2. maj 2024
Dear Guest,We're thrilled to hear that you enjoyed your stay with us! Providing a pleasant experience for our guests is our top priority, and we're delighted that you found our hotel to your liking. Your positive feedback about our amenities and services is greatly appreciated, and we're grateful for your kind words. We look forward to welcoming you back for another enjoyable stay soon!Kind Regards,Glendale Hotel Management

8/10 Udmærket

Roberto

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The room we stayed in was newly renovated and very modern. the washroom was super clean. It would be nice though if they do a touch up on the front lobby. But overall, we are very happy with our two night stay. The coffee taste great too.
Overnattede 2 nætter i april 2024
Svar fra Glendale Hotel Management den 2. maj 2024
Dear Roberto,We're thrilled that you enjoyed your stay in our newly renovated room and found the washroom super clean! Your feedback about the front lobby is appreciated, and we'll certainly consider it for future improvements. It's great to know you were happy with your overall experience, and we're delighted you enjoyed the coffee, too! Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay soon!Kind Regards,Glendale Hotel Management

10/10 Fremragende

Grace

Rejste med familie, Rejste med partner, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed the safety and securtiy, nice coffee and water machine. Kind staff
Overnattede 6 nætter i april 2024
Svar fra Glendale Hotel Management den 29. apr. 2024
Dear Grace,We're delighted to hear that you enjoyed the safety and security measures at our hotel and our coffee and water machine. Ensuring the comfort and convenience of our guests is a top priority, and we're pleased that you found our amenities to your liking. Our staff takes pride in providing kind and attentive service, and we're glad you had a positive experience with them. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Kind Regards,Glendale Hotel Management

10/10 Fremragende

Eduardo

Overnattede 2 nætter i april 2024

6/10 Okay

David, Saratoga

Forretningsrejsende
The room does smell a bit damp and moldy. Unusual for California. The couch is really old - I didn't want to sit on it. They didn't have duvet cover and just two sheets that made sleeping a bit uncomfortable. It was reasonably priced. That's the best advantage.
Overnattede 7 nætter i april 2024
Svar fra Glendale Hotel Management den 26. apr. 2024
Dear David, We are truly sorry to hear about the issues you encountered during your stay. We understand how important cleanliness and comfort are, and we deeply regret that your room did not meet your expectations.We will address the dampness and moldy smell in the room to ensure they are adequately addressed. Additionally, we will look into replacing the old couch and consider providing duvet covers for a more comfortable sleeping experience.We're glad to hear that you found our hotel reasonably priced. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience in the future.Sincerely,Glendale Hotel Management

6/10 Okay

Ronald

Synes ikke om: Faciliteter
Room was NOT cleaned daily. Took full payment without offer of concession!
Overnattede 2 nætter i april 2024
Svar fra Glendale Hotel Management den 26. apr. 2024
Dear Ronald,Thank you for sharing your feedback about your recent stay. We apologize for any inconvenience you experienced regarding the room cleaning frequency. Our hotel offers cleaning services upon request at the front desk to ensure flexibility and accommodate our guests' preferences.Regarding the payment, we regret any oversight in not offering a concession during your stay. We strive to provide excellent service and value to our guests, and we appreciate your feedback as it helps us improve our operations.If you have any further concerns or if there's anything else we can assist you with, please feel free to reach out to us directly. We value your business and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Glendale Hotel Management

8/10 Udmærket

MICHIYA

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I think this hotel has recently been renovated and has the latest service flow. Of course, there are many cases where you will be charged a fee, but on the other hand, for example, when I inquired about the shower temperature being low, the next day the shower was warm enough and I could use it. There is also a coffee machine at the counter, which will help you soothe your travel fatigue.I have been traveling between Japan and Los Angeles for over 30 years.It may not be as good as you expected, but I don't think you will be disappointed. I think it's better to just actively ask questions and speak up.
Overnattede 2 nætter i april 2024
Svar fra Glendale Hotel Management den 25. apr. 2024
Dear Michiya,It's lovely that you appreciated our hotel's recent renovations and updated service flow. We're glad that our team promptly addressed your concerns about the shower temperature and that you found the coffee machine helpful in easing travel fatigue. Your extensive travel experience is valuable feedback, and we appreciate your understanding that proactive communication can lead to a better experience. Thank you for choosing to stay with us, and we look forward to welcoming you back on your future travels between Japan and Los Angeles!Kind Regards,Glendale Hotel Management

8/10 Udmærket

OMAR

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and accommodating.
Overnattede 2 nætter i april 2024
Svar fra Glendale Hotel Management den 25. apr. 2024
Dear Omar,We're delighted you found our hotel very clean and accommodating! Providing a comfortable and welcoming environment for our guests is our top priority. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable experience in the future!Kind Regards,Glendale Hotel Management

2/10 Forfærdeligt

Bagrat

Smoky. Dirty
Overnattede 1 nat i april 2024
Svar fra Glendale Hotel Management den 24. apr. 2024
Dear Bagrat,We're sorry to hear about your experience. Your comfort and satisfaction are important to us, and we apologize for any inconvenience caused by the smoky atmosphere and cleanliness issues. We take your feedback seriously and will address these concerns as soon as possible to ensure a better experience for our guests in the future. If there's anything we can do to make it right, please don't hesitate to let us know.Sincerely,Glendale Hotel Management

10/10 Fremragende

Susan, El Paso

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was extremely nice. The room was comfortable and clean. The hot drinks and water machime in the lobby was a real plus. I will stay there again if i need to go to LA. There was a good Italian restaurant next door. There are no frills but a great little place to stay and enjoy the city
Overnattede 3 nætter i april 2024
Svar fra Glendale Hotel Management den 23. apr. 2024
Dear Susan,Thank you for your kind words! We're delighted to hear that you had a comfortable and enjoyable stay with us. Our team works hard to ensure that our guests have a pleasant experience, and we're thrilled to know that you appreciated their efforts. We're glad you found the hot drinks and water machine in the lobby convenient, and we'll be sure to pass along your compliments to our staff. We hope to welcome you back on your next trip to LA!Kind Regards,Glendale Hotel Management

8/10 Udmærket

Saul

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
La ubicación
Overnattede 1 nat i april 2024
Svar fra Glendale Hotel Management den 23. apr. 2024
Dear Saul,We're glad to hear that you found our location convenient! Please let us know if there's anything else we can do to improve your experience.Kind Regards,Glendale Hotel Management