Udendørsområde

Anmeldelser af Four Points by Sheraton Los Angeles International Airport

3.5 out of 5

Anmeldelser

6,0
Bedømmelse på 10 − Fremragende. 1353 af i alt 6003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 1085 af i alt 6003 anmeldelser" "
Bedømmelse på 6 − Okay. 1140 af i alt 6003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 1044 af i alt 6003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1381 af i alt 6003 anmeldelser" "

6,6/10

Rengøring

6,8/10

Service og personale

6,0/10

Faciliteter

5,8/10

Overnatningsstedets tilstand og faciliteter

6,4/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Evelyn

Overnattede 1 nat i oktober 2023
Svar fra Customer Service den 22. okt. 2023
We appreciate your feedback, Evelyn.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

8/10 Udmærket

Mark

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Customer Service den 27. sep. 2023
Mark, thank you for choosing Four Points Los Angeles International Airport and sharing your rating. It seems you had a favorable stay with us. We welcome any additional comments or feedback upon your next visit, as we're always looking to improve guest experiences. We're looking forward to welcoming you back.

8/10 Udmærket

Maria

Overnattede 1 nat i august 2023
Svar fra Customer Service den 13. aug. 2023
We appreciate your lovely rating, Maria!The satisfaction of our guests is important to us so we can't wait to see you back again at Four Points Los Angeles International Airport soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

10/10 Fremragende

Oscar

Overnattede 1 nat i juli 2023
Svar fra Customer Service den 17. jul. 2023
Oscar, it is fantastic to hear that your stay met your expectations. Without the details of your experience, it's a bit challenging to get a good grasp of what made your visit to Four Points Los Angeles International Airport so memorable, but your rating indicates a high level of satisfaction.It seems like you have taken full advantage of the elements that make our establishment stand out, be it our strategic location near the airport, our host of amenities, our commitment to providing exceptional hospitality, the comfort of the rooms, the food at our in-house restaurant, or perhaps even a combination of all these factors.Although you didn't provide specific feedback, it is always our primary aim to ensure we offer an excellent service and a comfortable stay to all our guests and your high rating suggests that we have succeeded in our endeavors during your visit. We deeply appreciate you taking the time to rate your stay and and are very pleased to see that it was a positive one.While every stay is different, we constantly strive to maintain our standards and ensure that all of our guests have an experience as positive as the one your rating implies. We hope to learn more about your satisfactory experience in the future to help us offer enriched experiences to our esteemed guests.We are excited to welcome you back to Four Points Los Angeles International Airport in the near future to provide you another memorable and satisfactory visit. Thank you once again for choosing to stay with us and offering such a heartwarming endorsement of our establishment through your rating.

8/10 Udmærket

Camilla

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Gammelt slidt hotel tæt på lufthavn og offentlig trafik, super serviceminded personale
Overnattede 10 nætter i maj 2023
Svar fra Customer Service den 30. maj 2023
Tak fordi du deler dine tanker med os, Camilla.Vi sætter pris på den tid, du har brugt til at give os din feedback. Det er ekstremt vigtigt for os at høre vores gæsters forslag. Når det er sagt, vil vi være sikre på at se nærmere på dine bekymringer fremover. Vi ønsker at sikre, at disse fejltrin slettes for vores fremtidige gæster.Endnu en gang sætter vi pris på den tid, du har brugt på at give os en anmeldelse. Hvis der er nogen måde, vi kan imødekomme dig under et fremtidigt besøg, så lad os det vide.

10/10 Fremragende

Tess

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice and clean and dated. Really good beds. Only bad thing is that there aren’t black our curtains and that woke me up too early.
Overnattede 1 nat i februar 2023
Svar fra Customer Service den 18. feb. 2023
Thank you for the great rating, Tess!We're happy you had a pleasant stay with us and appreciated our clean rooms and comfortable beds. It's unfortunate you had such challenges with our furnishings. We're disappointed we couldn't accommodate your needs and fix the problem. We hold ourselves to a higher standard. We'll address your concern with our team moving forward.We strive for excellence so we look forward to sharing an even better experience with you soon!

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2022
Svar fra Customer Service den 14. sep. 2022
Thank you for the amazing rating, Mark!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Four Points Los Angeles International Airport soon!Thanks again for leaving your feedback!

4/10 Dårligt

Sisse

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2022
Svar fra Customer Service den 16. jul. 2022
Thank you for sharing your feedback, Sisse. It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

4/10 Dårligt

Philip

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skuffende niveau af rengøring
Var på hotellet i 3 dage og fik ikke rengjort værelset en eneste gang - dette selvom det blev påpeget flere gange. De virkede mest ligeglade. En aften fik vi bare en pose op med håndklæder og diverse.
Overnattede 3 nætter i juni 2022
Svar fra Customer Service den 6. jul. 2022
Vi sætter pris på din feedback, Philip. Vi er kede af, at din tid hos os var mindre end ideel. Vi vil sørge for at advare de relevante medlemmer af vores team for at rette op på disse problemer. Vi bekymrer os meget om vores gæster og ønsker at yde den bedst mulige service. Tak, fordi du gjorde os opmærksomme på disse bekymringer. Vi håber, du giver os endnu en chance for at være vært for dig snart, så vi kan dele en mere positiv oplevelse.

8/10 Udmærket

Lars

Just a quick convenient overnight
Just stayed for the night between two flights - OK place for the purpose, short shuttle trip from and to the terminals.
Overnattede 1 nat i marts 2022
Svar fra Customer Service den 9. mar. 2022
Thank you for the 4-star rating, Lars! It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Four Points Los Angeles International Airport. Thank you again for sharing!

8/10 Udmærket

John Maul

Forretningsrejsende
Synes godt om: Værelsets komfort
Synes ikke om: Service og personale
Overnattede 1 nat i december 2021
Svar fra Customer Service den 6. dec. 2021
Thank you for the 8/10 rating, John! We are excited to see that you had an enjoyable experience at Four Points Los Angeles International Airport. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

8/10 Udmærket

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Employees are awesome, always helpful and patient. Airport shuttle whichis great. Only drawback is a lack of a mini fridge and microwave.
Overnattede 1 nat i maj 2024

6/10 Okay

Pedro

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Faciliteter
Le dieron la misma llave de mi cuarto a otra persona y abrió la puerta y luego reclamé y dijeron culpa del sistema ni siquiera pidieron una disculpa 😌
Overnattede 1 nat i maj 2024

10/10 Fremragende

Trevon

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 3 nætter i april 2024

10/10 Fremragende

Alejandra

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Kind and bilingual staff. The shuttle bus to the airport was convenient, runs every 20 minutes. Everything was really clean, the furniture of the room feels kind of old, but everything was okay.
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

shannon

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I’ve stayed at Motel 6s cleaner than here. Bathroom had severe mold, we woke up coughing and congested every morning. Ceiling was leaking water w/ mold so had to throw away some of my makeup and tooth brush. They don’t mention about the $55 a day parking and there is no where else to park so you no choice Kids running around the hallway People banging and slamming doors all night Previous guests hair on the floor and in the shower Tv didn’t work Gave my room away (paid for deluxe) put me in a standard room and said I could upgrade in the morning and then told me they’re sold old and would reimburse me the difference but never did! Stay away: We’re going home sick - congested from how dirty the room is. We’re all coughing.
Overnattede 3 nætter i maj 2024

4/10 Dårligt

Pawel

Overnattede 1 nat i maj 2024

4/10 Dårligt

CLAIDEE

Rejste i en gruppe
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Property looks nice from the outside, but rooms are so old and the carpet stinks. Not worth the price to be honest. Noisy rooms - people walking by the hallway will wake you up. Good think we only had to stay for less than 8 hours. Could have gotten a better experience at a different hotel for the same price.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 28. maj 2024
Claidee, thank you for your feedback. We regret to hear that certain aspects of your stay did not meet your expectations. Our team continuously works on improving our facilities and services for our guests. Should you choose to stay with us again, we will strive to provide a more pleasant experience. Safe travels.

6/10 Okay

Karen

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
This hotel is definitely not up to Marriott standards. It needs a serious renovation both inside the room and throughout the building. Room was clean and the bed was comfortable which was all we cared about during our brief layover in Los Angeles.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 28. maj 2024
Karen, thank you for sharing your thoughts with us. We're glad to hear that you found the room clean and the bed comfortable, ensuring a restful layover. Your feedback regarding renovations is noted and will be considered. Safe travels!

2/10 Forfærdeligt

Brenda

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Faciliteter
El hotel es viejito aunque mi habitación estaba limpia las áreas comunes no, realmente lo evalúo mal porque tuve un error en chatbot y cancelé por error una habitación inmediatamente me comuniqué para que me ayudaran y pues perdí mi dinero.
Overnattede 5 nætter i maj 2024
Svar fra Customer Service den 28. maj 2024
Brenda, gracias por compartir tu experiencia. Es bueno saber que su habitación cumplió con sus expectativas de limpieza. Con respecto a las otras inquietudes que planteó, estos comentarios son invaluables mientras nos esforzamos por mejorar nuestros servicios. Gracias por traer esto a nuestra atención.

10/10 Fremragende

Harsha

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is good but rooms are very small and bathroom has no exhaust. Best part is they have free shuttle for 24 hours to airport
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 28. maj 2024
Harsha, thank you for sharing your feedback. Four Points Los Angeles International Airport is pleased to hear you enjoyed our 24-hour complimentary airport shuttle. While you're happy with the property, we understand your comments regarding the room size and bathroom amenities. Thank you for sharing your thoughts. We hope to welcome you back again soon.

2/10 Forfærdeligt

Melissa

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We booked two rooms. Both rooms were unclean and disgusting. The bathroom was the worst of it all. I went in to take a shower and the handle for the water came off. The wallpaper was peeling off near the toilet paper holder. Im just disappointed and disgusted! Never again!
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 28. maj 2024
Melissa, thank you for sharing your feedback. We're sorry to hear that your recent stay did not meet your expectations. The condition of your rooms and bathrooms will be promptly assessed, as ensuring a pleasant experience is important to us. Your comments are very valuable, and we will use them to make necessary improvements.

8/10 Udmærket

Joseph

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
liked the fitness room and pool
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 28. maj 2024
Joseph, thank you for sharing your experience at Four Points Los Angeles International Airport! We're delighted to hear you enjoyed the fitness room and pool. We hope to welcome you back for another great stay soon!

10/10 Fremragende

Tammy, Ontario

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Gerald

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Efficient reception. Clean quiet room. Friendly restaurant staff, good food and drink options. Free TV standard stations, although other providers seemed to require pay to view.
Overnattede 4 nætter i maj 2024
Svar fra Customer Service den 28. maj 2024
Gerald, thank you for your wonderful feedback about Four Points Los Angeles International Airport. It's great to hear that you appreciated the efficient reception, clean and quiet room, and the friendly service from our restaurant team. We're glad you enjoyed the food and drink options as well. We look forward to your next visit!

10/10 Fremragende

Edgar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Location is perfect if you wanna take the transit
Overnattede 4 nætter i maj 2024
Svar fra Customer Service den 28. maj 2024
Edgar, thank you for your feedback. The team at Four Points Los Angeles International Airport is delighted that you found our location convenient for transit. We look forward to welcoming you back on your next visit!

4/10 Dårligt

Ashley

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Did not feel safe, room was unclean.
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 28. maj 2024
Ashley, thank you for sharing your experience. Safety and cleanliness are important priorities for our team members. We will certainly look into these concerns to ensure they are addressed. We appreciate your input and hope to provide a better experience in the future.

6/10 Okay

Navin

Synes godt om: Faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Proximity to airport was good. I chose to walk there when landed 1 large suitcases and 1 hand luggage. About 15 min walk. Recommend you have good wheels as the footpath is rough in some areas. Caught the shuttle early morning which was convenient. Also stops at the Sonnesta (could be same ownership) which based on the lobby may be more updated. The room was average from a condition perspective. (Delux King at the end of the corridor. Very functional but old and dated. Bathroom door won't shut. shower head can't adjust downwards, phone didn't work, USB charging on desk didn't work, thermostat didn't work. WiFi didn't work in the room unless you connect in the lobby first. Lifts are old and clunky, I went down to the lobby myself and saw the guy in the shuttle who was leaving in 10mins. Gave me time to get my bags drop the key and head out. If I listened to the lady at check-in the day before I, wouldn't have got to the airport the time I waa told to come down 20 mins later. I will say it was least expensive out of all the hotels in proximity but really in need of renovations. I had a comfy quiet King bed. So it served a solid 7 hr sleep and shower. Nice looking gym, pool and gift store. I didn't use it. It budget motel type room at hotel pricing. You either pay up to $50 AUS more for the area or just accept it.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 28. maj 2024
Navin, thank you for sharing your detailed feedback. It is great to hear that the hotel's proximity to the airport and the convenience of the shuttle service were beneficial for your stay.We're glad you found the bed comfortable and had a restful sleep. Your observations about the room and other aspects have been noted. The team is continuously working on improving the guest experience. It's also nice to hear that you appreciated the facilities, even though you didn't get to use them.We hope to welcome you back in the future and provide an even better experience.

4/10 Dårligt

Tyresha

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
For it to be a Sheraton it’s outdated. Our room wasn’t clean. There was old food left in the room. The ac didn’t work. Stains on the sheets. Parking fee really high and I expected more from the hotel.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 27. maj 2024
Tyresha,It is regrettable to hear that your expectations were not met during your stay. Cleanliness and functionality are important to us, and your feedback will assist in addressing these areas. We also recognize concerns about parking fees and appreciate your input. Your experience is valuable, and we hope for the opportunity to offer you a more satisfactory stay in the future.

4/10 Dårligt

Koichiro

Forretningsrejsende
Synes ikke om: Service og personale
シャトルバスで空港からホテルに移動しようとしていたが、何度電話してもホテルに繋がらず結局タクシーを使った。
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 26. maj 2024
Koichiro 様、ご体験を共有していただきありがとうございます。シャトル サービスで遭遇した状況は残念なものでした。当ホテルはシームレスな交通手段の提供を目指しており、お客様のフィードバックは改善のために考慮されます。次回のご滞在が、当ホテルのお客様にふさわしい品質を反映したものになることを願っております。

10/10 Fremragende

Alfred

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 27. maj 2024
Alfred, thank you for the fantastic rating! The team at Four Points Los Angeles International Airport is thrilled to see you had a great experience. We're looking forward to welcoming you back soon!

10/10 Fremragende

Gloria

Excelent
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 26. maj 2024
Gloria, thank you for your wonderful feedback! The team at Four Points Los Angeles International Airport is delighted you had an excellent stay. We're looking forward to welcoming you back soon!

2/10 Forfærdeligt

Zhichao

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 27. maj 2024
We appreciate your feedback, Zhichao.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

4/10 Dårligt

Patricia

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Noisy, Daily parking fee, staff was untrustworthy
Overnattede 3 nætter i maj 2024
Svar fra Customer Service den 26. maj 2024
Patricia, thank you for sharing your feedback. We regret that your stay was not up to your expectations. Your comments about noise, parking fees, and interactions with our team members are taken seriously. We continuously strive to improve our guest experience and appreciate your input.

2/10 Forfærdeligt

Taveevit

Rejste i en gruppe
Have to wait over two hours for check-in. Seems that they don't have enough staff not much help in our area.
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Eric

Synes ikke om: Overnatningsstedets tilstand og faciliteter
It’s too old. And smelling
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 26. maj 2024
We appreciate your feedback, Eric.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

6/10 Okay

Natalia

Synes godt om: Service og personale
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 27. maj 2024
Natalia,Thank you for taking the time to leave a rating. Your feedback is valuable to us, and we hope to have the chance to provide you with a more memorable experience in the future.

4/10 Dårligt

Aakashjot

Rejste med familie
Synes ikke om: Service og personale
Limited airport shuttle
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 25. maj 2024
Thank you for sharing your feedback. It's regretful that the airport shuttle service did not meet your expectations. Your input is valuable, and changes are always considered to enhance our services. We appreciate you choosing our hotel and hope to provide a better experience in the future.

8/10 Udmærket

Franz

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
A Little Bit old and Need to be renovated
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 25. maj 2024
Franz, thank you for your feedback. The team acknowledges your comment and is continually working to enhance the property. We hope you enjoyed your stay at Four Points Los Angeles International Airport and look forward to hosting you again in the future.

10/10 Fremragende

David

Synes godt om: Rengøring
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 26. maj 2024
Thanks, David! It's outstanding your time at Four Points Los Angeles International Airport was fantastic. We can't wait until your next visit!

10/10 Fremragende

Ed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel stay was perfect. Parking prices were shamefully high.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 25. maj 2024
Hello Ed,Thank you for the great feedback. We are thrilled your stay at the Four Points Los Angeles International Airport was perfect. Your comment about parking costs has been noted. We're looking forward to welcoming you back.

8/10 Udmærket

Eleanor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 25. maj 2024
Eleanor, thank you for your positive rating! The team at Four Points Los Angeles International Airport is glad to know you had a great stay. We're looking forward to welcoming you back soon.

2/10 Forfærdeligt

mori

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
terrible staff, disorganized staff, took half an hour to check in. hotel wasn’t very nice either. rooms were barely average. stay away from here. words can’t describe how bad the staff is.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 24. maj 2024
Mori,It's concerning to hear you had such a challenging experience during your stay. The feedback about your check-in experience and room condition has been noted for review. Our priority is to provide a smooth and comfortable stay for all guests. Your observations about our team will be addressed internally. Thank you for sharing your thoughts.

2/10 Forfærdeligt

Khaled

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
They fool you into thinking parking is included and then hit you with a $55 daily fee! No traportation, middle of no where
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 24. maj 2024
Khaled, thank you for sharing your feedback. The parking fees are listed in the details of our offerings and we're sorry if they weren't clear. Our location, being close to the airport, aims to provide convenience to our guests. We wish you safe travels.

8/10 Udmærket

Angela

Overnattede 1 nat i maj 2024
Svar fra Customer Service den 24. maj 2024
Angela, thank you for your positive feedback regarding your recent stay at Four Points Los Angeles International Airport. Our team is pleased you had a good experience. We look forward to welcoming you back soon!

10/10 Fremragende

Oralia

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Bed comforting
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 23. maj 2024
Oralia, thank you for sharing your positive feedback. We're thrilled you found the bed comforting at Four Points Los Angeles International Airport. We're looking forward to your next visit!

8/10 Udmærket

PATRICK

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed here before my last room was. Much nicer and updated.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 23. maj 2024
Patrick,Thank you for sharing your experience with us at Four Points Los Angeles International Airport. We appreciate your repeat stay. The hotel is continually updating its facilities, and we hope that your next visit will be even more enjoyable. We're looking forward to welcoming you back soon.

2/10 Forfærdeligt

Nebiyu Anso

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very Dirty room. if you looking clean hotel I don’t suggest this facility.
Overnattede 3 nætter i maj 2024
Svar fra Customer Service den 23. maj 2024
Nebiyu Anso, thank you for sharing your feedback. Cleanliness is a priority, and we will address your concerns with our team. Your comments are important to us as we strive to improve guest experiences.

8/10 Udmærket

luis

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
the parking is too expensive and the hotel in general looks dirty
Overnattede 5 nætter i maj 2024
Svar fra Customer Service den 23. maj 2024
Luis, thank you for sharing your thoughts. It's concerning to hear you felt that way about the parking and cleanliness. Our team will look into these matters to further enhance our services. Your feedback is valuable, and we hope to welcome you back for a more pleasant experience at Four Points Los Angeles International Airport.

2/10 Forfærdeligt

Nancy

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Terrible experience!! Room itself was dirty,nothing was working.
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 23. maj 2024
Nancy, it is disheartening to hear about your experience. Cleanliness and functionality of the room are critical, and it appears we missed the mark. Your feedback will be used to improve our services. Thank you for sharing your thoughts.