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Anmeldelser af The Bromley Court Hotel

4 out of 5
The Bromley Court Hotel
Bromley Hill, Bromley, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 465 af i alt 1004 anmeldelser" "
Bedømmelse på 8 − Udmærket. 362 af i alt 1004 anmeldelser" "
Bedømmelse på 6 − Okay. 106 af i alt 1004 anmeldelser" "
Bedømmelse på 4 − Dårligt. 46 af i alt 1004 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 25 af i alt 1004 anmeldelser" "

9,0/10

Rengøring

8,6/10

Service og personale

8,0/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

6/10 Okay

Sune

Rejste med familie
Synes godt om: Rengøring, service og personale
Beautiful garden, friendly staff.
Flot have og omgivelser. Venligt og imødekommende personale. Men ellers synes stedet at være underbemandet. Besøg hotellet i hverdagen, når der ikke er bryllup. I denne weekend var der tre bryllupper og det gjorde indtryk - masser af larm: Besøg kun hotellet, når du selv skal deltage. Complementry wine from Silver membership kom aldrig op på værelset - note to Hotels.com. Små, men ok værelser - forvent at skulle åbne din kuffert på sengen. Lidt kedelig morgenmad og lang kø ved en enkelt toaster - helt til grin. Ofte var flere stationer tømt for mad og der går meget langsomt med at få dem fyldt op igen. Brug ikke penge på morgenmad her.
Overnattede 2 nætter i august 2022
Svar fra Guest Relations den 15. aug. 2022
Dear Sune, Thank you for your review. We are very much passionate about the Customer Service and quality that we try to provide, however, we clearly failed to meet your expectations on this occasion. I will highlight all of your comments for immediate review and action with the management team. Please accept our sincere apologies for the inconvenience. I do hope that you will consider affording us the opportunity to extend you a warm welcome in the future, as we would be delighted to demonstrate our levels of quality and service that are normally associated with the Bromley Court Hotel. Kind regards, Guest Relations Manager.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint sted
Overnattede 1 nat i november 2021
Svar fra Anna den 30. nov. 2021
Thank you so much for your feedback! We are looking forward to seeing you again. Kind regards & Stay Safe, Anna Front Office Manager

8/10 Udmærket

Kristin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint- men fik ikke min flaske vin, som lovet?
Overnattede 1 nat i november 2021
Svar fra Anna den 28. nov. 2021
Thank you for your review and valued feedback. I am really sorry to hear that Kristin. Firstly, please accept our sincere apologies for the shortfall experienced on this occasion and please be assured that we will conduct a review accordingly. I do hope that you will consider coming back to Bromley Court Hotel in the future and give us an opportunity to extend you a warm welcome back. Kind regards & Stay Safe, Anna Front Office Manager

8/10 Udmærket

Torunn

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2021
Svar fra Jarek, Reception Team den 7. nov. 2021
Dear Torunn, Many thanks for your review, we are delighted to read that overall, you enjoyed your visit to Bromley Court Hotel. I do hope that you will afford us the opportunity to extend you a warm welcome back in the near future. Kind regards & Stay Safe,

10/10 Fremragende

Susanne

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bromley Court at Christmas
Very nice hotel with a good atmosphere
Overnattede 5 nætter i december 2019
Svar fra Anna den 30. dec. 2019
Thank you so much for this great feedback Susanne! We are looking forward to seeing you again very soon. Kind Regards, Anna Front Office Manager

10/10 Fremragende

Matthew

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
lovely suite and reception staff great and welcoming
Overnattede 1 nat i maj 2024
Svar fra Guest Relations den 24. maj 2024
Dear Matthew, Thank you for taking the time from your day to share feedback from your recent stay with us at The Bromley Court Hotel. I am delighted to see that you have enjoyed your stay with us. Should you decide to stay with us again, I assure you will receive the warmest welcome. Kind Regards, Guest Relations Manager

10/10 Fremragende

Stephen Anthony, Dundee

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I heard that Pink Floyd and David Bowie played at this Hotel and also Bob Marley. It is a lovely hotel and quite large. Food was excellent, service first class and staff were so helpful.
Overnattede 2 nætter i maj 2024
Svar fra Guest Relation den 6. maj 2024
Dear Stephen, Thank you for taking the time from your day to share feedback from your recent stay with us at The Bromley Court Hotel. I am delighted to see that you have enjoyed your stay with us. Should you decide to stay with us again, I assure you will receive the warmest welcome. Kind Regards, Guest Relations Manager

8/10 Udmærket

Barry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Guest Relations den 23. apr. 2024
Dear Barry,Thank you for your rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

8/10 Udmærket

Thomas

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Guest Relations den 8. maj 2024
Dear Thomas, Thank you for taking the time from your day to complete a review following your recent stay with us at The Bromley Court Hotel. I am delighted to see that overall, you have enjoyed your stay with us. Should you decide to stay with us again, I assure you will receive the warmest welcome. Kind Regards, Guest Relations Manager

6/10 Okay

Anita

Rejste med partner
Synes godt om: Service og personale
Lovely gardens and breakfast & food generally were very good as were the staff.
Overnattede 3 nætter i marts 2024
Svar fra Guest Relations den 11. mar. 2024
Dear Anita, Thank you for your rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

Jocelia

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and comfortable.
Overnattede 1 nat i marts 2024
Svar fra Guest Relations den 6. mar. 2024
Dear Jocelia,Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

8/10 Udmærket

Graham

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Guest Relations den 23. feb. 2024
Dear Graham,Thank you for your rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

Francis

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good nights sleep,extremely comfortable bed.check in very efficient and pleasant staff.
Overnattede 1 nat i februar 2024
Svar fra Guest Relations den 21. feb. 2024
Dear Francis,Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

Sandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful Hotel, service excellent
Overnattede 1 nat i februar 2024
Svar fra Guest Relations den 19. feb. 2024
Dear Sandra,Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

Angel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Water provided for rooms
Overnattede 1 nat i februar 2024
Svar fra Guest Relations den 15. feb. 2024
Dear Angel,Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

Kristelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Incredible hotel in the heart of Bromley
I had an incredible stay at BCH recently. I usually stay there a few times a year. The hotel is always very clean, the staff are attentive and friendly, the food in the Garden restaurant is delicious as well. I always look forward to my stay at Bromley Court. Highly recommend!
Overnattede 4 nætter i januar 2024
Svar fra Guest Relations den 29. jan. 2024
Dear Kristelle,Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

8/10 Udmærket

Neil

Synes godt om: Rengøring, service og personale, faciliteter
The architecture and setting of the building are beautiful. Parking is ample and although a little way out of town, it's on a very regular bus route. Staff are friendly, polite and helpful. The hotel isn't so cheap and on the downside over the years we've been to the Bromley Court Hotel, it is evident that the internal decor had deteriorated noticibly espevially in the communal areas and is in need of seriousTLC. Breakfast has gone from a good 'table service' with appropriate staffing levels, to a 'help yourself' buffet where the food is only just warm at best and too often has run out/in need of replenishment and staff barely visible on occasions. (We go for breakfast at least 1 hour before closing up time). Hot food plates have also been stone cold! We are regulars at this hotel as we have family in the area, however, we are now considering staying at other hotels in the future.
Overnattede 2 nætter i januar 2024
Svar fra Guest Relations den 29. jan. 2024
Dear Neil,Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

8/10 Udmærket

Theresa

Overnattede 1 nat i januar 2024
Svar fra Guest Relations den 28. jan. 2024
Dear Theresa,Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

Thomas

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel, with a fantastic breakfast. Definitely be back if in the area.
Overnattede 1 nat i januar 2024
Svar fra Guest Relations den 25. jan. 2024
Dear Thomas, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Guest Relations den 24. jan. 2024
Dear Guest,Thank you for taking the time from your day to share a rating from your recent stay with us. I am saddened to read that you did not enjoy your stay with us. I hope we can look forward to welcoming you back to The Bromley Court Hotel soon. Regards, Guest Relations Manager

8/10 Udmærket

Darren

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Guest Relations den 18. jan. 2024
Dear Darren, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

Alan

Overnattede 2 nætter i januar 2024
Svar fra Guest Relations den 2. feb. 2024
Dear Alan,Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

Jahtzael

Overnattede 1 nat i december 2023
Svar fra Guest Relations den 9. jan. 2024
Dear Jahzael, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

George

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Guest Relations den 9. jan. 2024
Dear George, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

2/10 Forfærdeligt

Deborah

Overnattede 1 nat i december 2023
Svar fra Guest Relations den 9. jan. 2024
Dear Deborah,Thank you for taking the time from your day to share a rating from your recent stay with us. I am saddened to read that you did not enjoy your stay with us. I hope we can look forward to welcoming you back to The Bromley Court Hotel soon. Regards, Guest Relations Manager

10/10 Fremragende

Siu Jun

Rejste med familie
Synes godt om: Rengøring, service og personale
very small room and gave me the worse view I guess~
Overnattede 1 nat i december 2023
Svar fra Guest Relations den 9. jan. 2024
Dear Siu Jun, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

8/10 Udmærket

Issey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Guest Relations den 23. jan. 2024
Dear Issey, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

Steve

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room small and compacted but warm and comfortable
Overnattede 1 nat i december 2023
Svar fra Guest Relations den 1. jan. 2024
Dear Steve, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

Barry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Just a very pleasant hotel
Overnattede 1 nat i december 2023
Svar fra Guest Relations den 28. dec. 2023
Dear Barry, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

4/10 Dårligt

Guillaume

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra Guest Relations den 27. dec. 2023
Dear Guillaume,Thank you for taking the time from your day to share a rating from your recent stay with us. I am saddened to read that you did not enjoy your stay with us. I hope we can look forward to welcoming you back to The Bromley Court Hotel soon. Regards, Guest Relations Manager

10/10 Fremragende

Duncan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel - just what you want
Great hotel - clean, nice bathroom, decent food too. Had some car charging points too which was very useful!
Overnattede 2 nætter i december 2023
Svar fra Guest Relations den 12. dec. 2023
Dear Duncan, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

Stefan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra Guest Relations den 12. dec. 2023
Dear Stefan, Thank you for your kind rating.. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra Guest Relations den 8. dec. 2023
Dear David, Thank you for your kind rating.. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

Michael

Overnattede 1 nat i december 2023
Svar fra Guest Relations den 9. dec. 2023
Dear Michael, Thank you for your kind rating.. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

8/10 Udmærket

Chris

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Guest Relations den 8. dec. 2023
Dear Chris, Thank you for your kind rating.. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

Chris

Overnattede 1 nat i december 2023
Svar fra Guest Relations den 7. dec. 2023
Dear Chris, Thank you for your kind rating.. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very pleasant and helpful staff contributed to an overall enjoyable stay.
Overnattede 1 nat i december 2023
Svar fra Guest Relations den 5. dec. 2023
Dear Peter, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

Johan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Guest Relations den 5. dec. 2023
Dear Johan, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

Paul

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really lovely hotel
Overnattede 1 nat i december 2023
Svar fra Guest Relations den 5. dec. 2023
Dear Paul, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

Carol

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service
Overnattede 1 nat i november 2023
Svar fra Guest Relations den 29. nov. 2023
Dear Carol, Thank you for your kind rating.. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

Sally

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Brilliant stay and staff could not have been nicer
Overnattede 1 nat i november 2023
Svar fra Guest Relations den 28. nov. 2023
Dear Sally, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

Arran

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Service from the staff here was excellent and overall a great hotel for the area.
Overnattede 2 nætter i november 2023
Svar fra Guest Relations den 23. nov. 2023
Dear Arran, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

8/10 Udmærket

Mostefa

Overnattede 1 nat i november 2023
Svar fra Guest Relations den 23. nov. 2023
Dear Mostefa, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

Gordon

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cosy room very cosy, asked for upgrade as per VIP gold status and was told they do not offer a free upgrade an upgrade would be £20. 2nd day was given a upgrade for being a ‘guest of the day’ the garden view room was very nice. Was going to book for a third day but was told I would be back into a cosy room and if I wanted an upgrade I would be charged. This hotel does not offer upgrades to Expedia VIP members. The cosy rooms are ok but very small and very noisy.
Overnattede 1 nat i november 2023
Svar fra Guest Relations den 22. nov. 2023
Dear Gordon, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

Christina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Guest Relations den 21. nov. 2023
Dear Christina, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

4/10 Dårligt

Adrian

Overnattede 2 nætter i november 2023
Svar fra Guest Relations den 21. nov. 2023
Dear Adrian, Thank you for your rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

Keith

Very nice
Overnattede 1 nat i november 2023
Svar fra Guest Relations den 7. nov. 2023
Dear Keith, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

Pauline, Victoria

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Bromley Court is our favourite hotel; we’ve been coming annually for years! The level of service is very high, and the staff go out of their way to make their guests comfortable. This hotel was originally a stately home, and the beautiful Italianate gardens provide a peaceful and relaxing place to walk or enjoy a quiet drink or light meal. The Garden restaurant overlooks the garden and provides a good variety of delicious meals. Bed and breakfast is good value with a large buffet of hot and cold food. London is less than 30 minutes by train, and the Bromley South train station connects easily to points on the south coast. Shopping is excellent especially the Glades shopping mall, accessible by taxi ordered by reception or the local bus, about ten minutes. We don’t drive here, but there is lots of free parking. We ordered a taxi to take us directly from Heathrow to the hotel, but it is easy to get to the hotel by public transport. It is a popular wedding venue, so if the celebrations are likely to disturb you, just ask for a room further from the restaurant. Ours was very quiet.
Overnattede 3 nætter i oktober 2023
Svar fra Guest Relations den 7. nov. 2023
Dear Pauline, Thank you for your kind rating and feedback. We are pleased to read that overall, you enjoyed your visit. I will pass on your lovely feedback to the Team. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

8/10 Udmærket

Kaivan

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Its a lovely hotel in a nice environment
Overnattede 1 nat i oktober 2023
Svar fra Guest Relations den 6. nov. 2023
Dear Kaivan, Thank you for your kind rating and feedback. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 Fremragende

Yvonne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed in a small twin. It was clean and had alm the amenities i needed. Shower room was a tight squeeze. Few hairs in the shower and in the rubber mat which were not mine. Breakfast catered for gluten free but need more allergy information on breakfast items. Staff were lovely and very helpful...especially as they had several functions on.
Overnattede 1 nat i november 2023
Svar fra Guest Relations den 6. nov. 2023
Dear Yvonne, Thank you for your kind rating and feedback. We are pleased to read that overall, you enjoyed your visit. Please accept our sincere apologies for finding hair in your bathroom. I will report this to our Housekeeper for action. I will also pass on your feedback regarding allergy information to the Restaurant Manager for immediate review and action, thank you. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.