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Anmeldelser af Safestay London Kensington Holland Park

4 out of 5
Safestay London Kensington Holland Park
holland Park, London, England

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 252 af i alt 817 anmeldelser" "
Bedømmelse på 8 − Udmærket. 298 af i alt 817 anmeldelser" "
Bedømmelse på 6 − Okay. 138 af i alt 817 anmeldelser" "
Bedømmelse på 4 − Dårligt. 51 af i alt 817 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 78 af i alt 817 anmeldelser" "

7,8/10

Rengøring

8,2/10

Service og personale

7,2/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

6,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Rikke

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2020
Svar fra Grazia den 31. jan. 2020
Dear Guest, Thank you for the great rate to our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grazia Safestay Team

2/10 Forfærdeligt

Juliane

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2019
Svar fra Reception den 27. dec. 2019
Hi, thank you for your review. We appreciate your review, feedback like this gives us the opportunity to improve for the future! We hope for you to come back soon so we can give you a 10/10 stay. Regards Safestay.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i september 2019
Svar fra Pawel Safestay Holland Park den 22. sep. 2019
Hello, thank you for having taken your time by leaving us this review. We are very happy that you enjoyed your stay. We hope to see you again soon. Kind regards. Safestay Holland Park :)

10/10 Fremragende

Elisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Would use it again
very nice stay with lovely surroundings Curtains around your bunker Towel cost 2 pounds
Overnattede 2 nætter i juli 2019
Svar fra Safestay Team den 1. aug. 2019
Hello! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Safestay team

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2019
Svar fra safestay team den 1. maj 2019
Hi Thank you for your feedback ,much appericate hope to see you again Have a good day

10/10 Fremragende

casper, odense

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
dejlig tæt på alt I London samt behagelight område
god service og hjælp hvis situationen blev nødvendig for det
Overnattede 9 nætter i september 2018
Svar fra Sean den 13. sep. 2018
Thank you so much for the rating and especially the review. It is great to receive feedback on our positive points :) You are welcome to stay again Sean@Safestay

10/10 Fremragende

casper, odense senmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
close to things to see
good base for relaxing and point to travel between all the things i planned to do in London
Overnattede 4 nætter i oktober 2017

8/10 Udmærket

Lizell

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Førsteklasses hostel
Virkelig fint hostel i smukke omgivelser! Dejligt, at der alle steder var helt rent og gennemført indretning. Vi delte bad også toilet med to andre værelser, hvilket fungerede upåklageligt. Som par var det selvfølgelig ikke optimalt at sove i køjeseng, men det kan jo forventes, når man sover på hostel. Personalet var høfligt. Morgenmaden var ikke ret god, men der findes masser af morgenmadscaféer i gåafstand. Masser af gode opholdsarealer.

6/10 Okay

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Værste personale og seng
Jeg har aldrig sovet i så dårlig en seng før! Yes, i know it's a hostel, men jeg ville hellere have sovet på jordbunden. Forfærdelig hovedpude og det var en vinterdyne vi fik tildelt, selvom vi var i august måned med 28 grader. Udover det var personalet så uopdragne og havde mere travlt med at snakke med hinanden og lave jokes, end at hjælpe gæsterne. Jeg kommer bestemt ikke tilbage

2/10 Forfærdeligt

Chun San

Synes ikke om: Rengøring
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Jason

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Carpet is disgustingly dirty. It's a joke that the shower water will stop every 10 seconds and you need to press the button consistently lmao Lots of noisy weird people during the stay. Big snores all night long. Some fart in bed some nobody around consistently. One indian walks in and out barefoot punching the floor like a bomb. Another old indian cough snore shout like in pain all night long. One black guy pull all curtains open at 5am and open all the windows at the coldest time of day. Not to say other noises throughout night Lots of inconsiderate uneducated people who don't care about others or respect quiet hours here Astonishing to see some people could be so low behind the door
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Nana

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
The stay was excellent; the rooms were tidy, the breakfast was delicious, and I made some really nice friends. The lavatory requires routine maintenance.
Overnattede 1 nat i maj 2024

6/10 Okay

ADENIRAN

Forretningsrejsende
Synes ikke om: Faciliteter
Quiet
Overnattede 1 nat i maj 2024

10/10 Fremragende

Tom

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

6/10 Okay

Billy

Slight issues with beds but all same price online. Was woken up 4.30am by someone taking the privacy curtain away from the bed causing a disturbance.
Overnattede 1 nat i maj 2024

6/10 Okay

Paul

Synes godt om: Faciliteter
Great location, inside an amazing park
Overnattede 1 nat i maj 2024

8/10 Udmærket

Steffen

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Das Bett war völlig ausreichend, die Lage in einem ruhigen Park ist sehr gut. U-Bahn ist zu Fuß sehr gut zu erreichen. Fahrradleistation in unmittelbarer Nachbarschaft.
Overnattede 4 nætter i april 2024

10/10 Fremragende

Jayde

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

6/10 Okay

Uche, London

Forretningsrejsende
Synes ikke om: Rengøring
Two different buildings accommodate the visitors: a one-storey demure block, and a two-storey mansion. However, the biggest concern i had witnessed was in the restaurant: i love the huge space to accommodate the guests; i love the convenient walk to the nearby lavatory; but what I cannot stomach is the mouse infestation i managed to video. The maximum stay is 14 days, after which rebooking is prohibited for three months. I'd love to give it another shot, but that's a long shot.
Overnattede 10 nætter i april 2024

8/10 Udmærket

Uche, London

Synes ikke om: Service og personale
Overnattede 1 nat i marts 2024

8/10 Udmærket

Uche, London

Forretningsrejsende
Synes godt om: Rengøring, service og personale
The negatives: firstly, you cannot bring your own food here as it'll be disposed of if discovered. Second, you can only stay here for no more than 14 days, and no more bookings are permitted within three months; so plan accordingly. The positives: safe, warm, condusive. Beds have charging points for laptops and mobiles. Bathrooms available within reach are clean and inviting. Staff are very professional, though are strict about extreneous foodstuff.
Overnattede 1 nat i marts 2024
Svar fra Sara den 2. apr. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Reception

10/10 Fremragende

Peterson

Overnattede 7 nætter i marts 2024

2/10 Forfærdeligt

Jackeline, Baltimore

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
a disgusting place, and difficult to find!
Overnattede 1 nat i februar 2024
Svar fra Ricardo den 29. mar. 2024
Dear Guest, Thank you for taking the time to share your feedback. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, nevertheless, we will use your comments to coach our team in order to provide a better experience in the future. Again, thank you for sharing your comments. Sincerely,

10/10 Fremragende

Peterson

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic
Overnattede 3 nætter i marts 2024
Svar fra Ricardo den 29. mar. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Ricardo

2/10 Forfærdeligt

Ismail

The place was unhygienic. There was no ventilation. Toilets were never cleaned.
Overnattede 1 nat i marts 2024
Svar fra Sara den 26. mar. 2024
Dear Guest, Thank you so much for your feedback regarding your recent stay with us. We are delighted that you enjoyed your stay and we hope to see you again in the near future. Sincerely,

2/10 Forfærdeligt

vinay

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Smelly rooms, very compressed and uncomfortable beds. The person who checked me in was rude and made me feel unwelcome . Rooms were not so clean . Just one toilet on floor between 60 beds?
Overnattede 1 nat i marts 2024
Svar fra Sara den 26. mar. 2024
Dear Guest, Thank you so much for your feedback regarding your recent stay with us. We are delighted that you enjoyed your stay and we hope to see you again in the near future. Sincerely,

10/10 Fremragende

Peterson

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Ricardo den 29. mar. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Ricardo

10/10 Fremragende

Si Yuan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good for the money
Overnattede 2 nætter i marts 2024
Svar fra Sara den 26. mar. 2024
Dear Guest, Thank you so much for your feedback regarding your recent stay with us. We are delighted that you enjoyed your stay and we hope to see you again in the near future. Sincerely, Reception

10/10 Fremragende

vladimir

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
As expected Everything what we needed for one night was there
Overnattede 1 nat i februar 2024
Svar fra Sara den 26. mar. 2024
Dear Guest, Thank you so much for your feedback regarding your recent stay with us. We are delighted that you enjoyed your stay and we hope to see you again in the near future. Sincerely, Reception

8/10 Udmærket

Muhammad Irtaza

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Its nice and cosy
Overnattede 1 nat i februar 2024
Svar fra Semedo den 29. feb. 2024
Dear Guest, Thank you so much for your feedback regarding your recent stay with us. We are delighted that you enjoyed your stay and we hope to see you again in the near future. Sincerely, Diogo

2/10 Forfærdeligt

Elizabeth

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Racist staff, beautiful grounds!
This property is in a beautiful area & the grounds are quite nice for the price, but the service here was disappointing and the staff is prejudiced. Check-in time is at 3PM, I called ahead and asked if I would be able to store my bag, a large suitcase. I arrived at 11, was told I would need to use a locker for £2, however they were too small for my suitcase, so I just stayed in the cafe, and settled in to do some work. Not long after this a couple of other travelers arrived, and I heard them ask to store their luggage as well, to a different staff member. The staff member walked them over to a room and they placed their (also large) suitcases there. So I went up to reception and asked again, and the staff member said sure, and stored my luggage for free. Weird, but okay, maybe the first person was misinformed. 2:15 PM, I went up to the desk to try check-in again. The staff member reminded me it was 3PM, so I apologized and sat. 10 minutes later a couple came and appeared to be given a room key. I got back up in line, and I asked, just as I had 2:15, if I could check in. “Sure”. Then, they tried to tell me I did not have a reservation. Called hotels.com and suddenly they found the reservation, but claimed it was not paid for. I was sure it was, but the man shrugged. Had to call again. Once this was resolved the man was irritated to have me sign and short with me after handing my key over. Was perfectly lovely greeting the girls behind me. Bottom line, staff is racist.
Overnattede 2 nætter i oktober 2022

10/10 Fremragende

Juan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is set in a wonderful park in the Kensington area. I enjoyed the environment.
Overnattede 1 nat i oktober 2022
Svar fra Reception Team den 29. okt. 2022
Dear Juan Thank you for your positive feedback. Glad to hear you enjoyed the environment. Looking forward to welcoming you back in the futureBest regards Reception Team

2/10 Forfærdeligt

Torill

Overnattede 3 nætter i oktober 2022

8/10 Udmærket

Lucas

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Boa opção para curta temporada
O hotel é distante do centro da cidade, dentro de um parque, sendo necessário uma pequena caminhada, mesmo se você for de táxi/uber até o local. Apesar de longe, é bem agradável. É organizado e limpo.
Overnattede 1 nat i oktober 2022
Svar fra Reception Team den 29. okt. 2022
Dear Lucas Thank you positive feedback. Hope you enjoyed your stay with us!Looking forward to welcoming you in the future Kind regards

6/10 Okay

Lucas

Overnattede 1 nat i oktober 2022

8/10 Udmærket

Tatjana

Overnattede 8 nætter i september 2022

6/10 Okay

Ubonwan

Overnattede 1 nat i september 2022

8/10 Udmærket

Chirag

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i september 2022

10/10 Fremragende

amber

Overnattede 1 nat i september 2022

10/10 Fremragende

Carol

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic value for money Only downside was the bunk bed was very squeaky every time you got in or out!
Overnattede 3 nætter i september 2022
Svar fra Mohamed den 7. okt. 2022
Thank you for your review and feedback, We hope you were still able to enjoy your stay!

2/10 Forfærdeligt

Rigoberto

Synes ikke om: Service og personale
Overnattede 1 nat i september 2022

2/10 Forfærdeligt

Rigoberto

Synes ikke om: Service og personale
Overnattede 1 nat i september 2022

10/10 Fremragende

Fiona

Overnattede 1 nat i september 2022

4/10 Dårligt

Haydn

Overnattede 6 nætter i august 2022

4/10 Dårligt

Shane

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Uncomfortable beds and prison showers were the start of the issues, but the level of noise made it near impossible to sleep. We would not return.
Overnattede 3 nætter i juli 2022

6/10 Okay

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ok
God beliggenhet, trygt område og rimelig. Dårlig standard. Enkelte som jobbet der var lite hyggelige.
Overnattede 4 nætter i juli 2022
Svar fra fi den 4. aug. 2022
leit å høre at du må oppleve det hos oss. takk for anmeldelsen

2/10 Forfærdeligt

andre

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
terrível, caro, complicado de chegar, não vale a pena em nenhuma hipótese, funcionários com má vontade e instalações mal cuidadas.
Overnattede 1 nat i juli 2022

2/10 Forfærdeligt

Lucas

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juli 2022

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Disappointing
Very poor accommodation
Overnattede 1 nat i juli 2022
Svar fra TM den 19. jul. 2022
We urge to give our guest a good stay we apologise that you were not happy with the facilities

2/10 Forfærdeligt

Anth

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Snorers and drunk people coming in all hours meant I got literally zero sleep.
Overnattede 1 nat i juli 2022
Svar fra TM den 19. jul. 2022
We apologise for the experience, we sell ear plugs, for future come to reception if you have any problems such as this and we will be happy to help you further