Dear Majbritt,Thank you for sharing your experience with us. We're delighted to hear that you found our hotel's central location convenient for exploring London and that you enjoyed the cleanliness and new refurbishments of your room.Your feedback regarding the absence of a small fridge and a bench to place suitcases on is greatly appreciated. We do provide fridges only for medication purposes upon request, and we apologize if this was not communicated effectively during your stay. We will certainly take your suggestion for a bench into consideration as we continue to improve our facilities for the comfort of our guests.We hope that despite these minor inconveniences, you had an overall pleasant stay with us. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We value your feedback as it helps us to identify areas for improvement and ensure that we provide the best possible service to our guests.We look forward to welcoming you back to the Royal National Hotel for another enjoyable stay.Warm regards,MainulRoyal National Hotel

Dear Trine,Thank you for choosing the Royal National Hotel and for taking the time to share your feedback with us.We're glad to hear that you found our hotel's location to be convenient. However, we apologize for any inconvenience caused by the size of your room, the cleanliness not meeting your expectations, and the quality of our breakfast buffet. Your comments are valuable to us, and we will address these issues with our team to ensure improvements are made.We understand that with a large hotel like ours, there may be some noise from other guests, and we apologize for any disturbances you experienced during your stay. Please know that we take guest comfort seriously, and we will do our best to minimize noise disturbances in the future.Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back to the Royal National Hotel for a more enjoyable experience.Best regards,SabinaRoyal National Hotel

Dear Ms Lina,Thank you for sharing your feedback.My apologies for the inconveniences you have had during your stay.At the moment, the in-room safe feature is not provided at the Royal National Hotel, however we do offer a safe service located on the ground floor by the concierge desk and in case of items such as passports we are more than happy to store them in our reception safe.In regards to the room space we are sorry this wasn't up to expectations, please in future visit reception to explore all the available opportunities for upgrades.We look forward to welcoming you again in future to provide you with a more memorable experience.Kind regards,Mirko

Dear Ms Julie,Thank you for your feedback, it is truly appreciated.We are sorry that we did not provided you with the very best experience however we appreciate your highlighting of our team members and the property itself.Please be assured that we will pass your thoughts through the relevant department to ensure the future stays will be definitely better.Kind regards,Mirko

Dear Kim,Thank you for taking the time to leave a perfect 10/10 rating and a lovely review. We're absolutely thrilled to hear that you had such a wonderful stay with us and highly recommend our hotel.Our team works hard to provide the best possible experience for our guests, and your positive feedback is greatly appreciated. We're delighted that you found your stay enjoyable, and we hope to welcome you back in the future for another fantastic experience.If you ever plan to visit London again, please don't hesitate to reach out. We would be more than happy to host you once more.Warm regards,Haider ShaheenFront OfficeRoyal National

Dear Annette,Thank you for your 8 out of 10 rating. We appreciate your feedback, and we're pleased that you had a positive experience during your stay. If you have any specific comments or suggestions on how we can make your next visit even better, please don't hesitate to share them with us.We look forward to welcoming you back in the future.Best regards,Monique Royal National Hotel

Dear Berit,Thank you for sharing your feedback on your recent stay at the Royal National Hotel. We're glad to hear that you found the hotel to be nice and clean and enjoyed our breakfast buffet. Our staff greatly appreciates your kind words and your recognition of their helpfulness.We also take note of your comments regarding the condition of certain areas. We're constantly working to improve our facilities and service to enhance our guests' experiences, and your input is valuable in this process.If you ever have more suggestions or feedback to share, please feel free to do so. We hope to welcome you back in the future, and we're committed to making your next stay even better.Best regards,MoniqueRoyal National Hotel

Dear Lisa,Thank you for taking the time to leave a rating for your recent stay at our hotel. We appreciate your rating. If you have any specific comments or suggestions to share regarding your stay, please don't hesitate to reach out. We're always looking for ways to improve our services.We hope to have the opportunity to host you again in the future and provide an even better experience.Best regards,Haider ShaheenFront OfficeRoyal National

Dear Haggai,Thank you for taking the time to leave a rating for your recent stay at our hotel. We appreciate your rating. If you have any specific comments or suggestions to share regarding your stay, please don't hesitate to reach out. We're always looking for ways to improve our services.We hope to have the opportunity to host you again in the future and provide an even better experience.Best regards,Haider ShaheenFront OfficeRoyal National

Dear Tina,Thank you for taking the time to leave a rating for your recent stay at our hotel. We appreciate your rating. If you have any specific comments or suggestions to share regarding your stay, please don't hesitate to reach out. We're always looking for ways to improve our services.We hope to have the opportunity to host you again in the future and provide an even better experience.Best regards,Haider ShaheenFront OfficeRoyal National

Dear lars,Thankyou for your kind rating, we hope to see you again,Kind Regards, Haider ShaheenFront Office

Thank you for sharing your feedback on the hotel room. We're glad to hear that the bathroom was quite nice and the beds were excellent. However, we apologize for the inconvenience you experienced during check-in. We understand that waiting for an hour can be frustrating, and we'll address this issue with our team to ensure a smoother process in the future.Regarding the cleanliness, we appreciate your feedback and will work on improving our standards to ensure a more pristine environment for our guests. We apologize for any inconvenience caused by the small sequins on the floor.As for the breakfast, we apologize if it didn't meet your expectations. We'll take your feedback into consideration to enhance our offerings and provide a more exciting dining experience for our guests.We're delighted to hear that you found the hotel's location convenient for accessing both buses and the metro. If there's anything else we can assist you with or if you have any further suggestions, please feel free to let us know. We value your feedback and hope to have the opportunity to welcome you back in the future for an improved experience.

Thank you for your feedback! We're glad to hear that you enjoyed your stay at our hotel and found the room to be nice with comfortable beds and a spacious bathroom. We appreciate your suggestion regarding the fridge and additional storage space, and we'll definitely take it into consideration for future improvements. It's great to know that you had a pleasant breakfast experience with our friendly staff. We hope to welcome you back again soon for another enjoyable stay!

I'm sorry to hear about your experience with noisy neighbors at the hotel. It can be quite frustrating when others disrupt your peace and quiet. In situations like these, it's always a good idea to reach out to the hotel staff or management to address the issue. We can often intervene and remind guests to be considerate of others. The hotel will take appropriate action to ensure a more peaceful stay for everyone.

Thank you for your feedback on your recent stay with us. We're glad to hear that you found our rooms to be nice and comfortable, and that you enjoyed our beds. We apologize for any inconvenience caused by the lack of ventilation and limited window opening. Your comment about the food is duly noted, and we appreciate your honesty. We will take this into consideration for future improvements. Regarding the restaurant ambiance, we apologize if it felt more like a cafeteria than a restaurant. We will work on creating a more inviting atmosphere for our guests. Lastly, we're pleased to know that staying on a higher floor helped you avoid the noise from the street. We hope to have the opportunity to welcome you back and provide an even better experience in the future.

Thank you kindly.

Dear Anna,Thank you for choosing the Royal National Hotel and for sharing your feedback with us. We appreciate your insights and your rating.We're pleased to have had the opportunity to host you, and we hope that your overall experience was positive. Your feedback is important, and we will continue to work towards enhancing the guest experience based on your comments.If you have any further comments, suggestions, or specific preferences for your future stays, please feel free to reach out to us directly. Your feedback helps us improve and tailor our offerings to better suit our guests' needs.Thank you for choosing the Royal National Hotel. We value your patronage and hope to have the privilege of hosting you again for a more improved and satisfying stay in the future.Warm regards,Monique Royal National Hotel

Thank you for your review

Dear Julie,We appreciate you taking the time to provide feedback about your recent experience at the Royal National. We are happy to know that you had a good stay with us in general, and we really appreciate you for flagging up areas we can improve. We are sorry about the issues you experienced in your room. Your feedback is essential in our effort to improve our service standards and it serves as motivation for our team in our effort to make sure every guest has a pleasant and comfortable experience. Again, thank you for sharing your comments, We hope to see you soon. All The Best, Iryna Khomyn Royal National Hotel

We are so glad you enjoyed your stay. Thank you for your review.

Dear Laila,We're so grateful that you took the time to share your feedback with us. I'm delighted to hear that you had a good stay with us and that you were comfortable in your room. We strive to make each stay as pleasant and comfortable as possible, so receiving your positive feedback is very rewarding to us. Thank you also for kind words about our staff. It's a pleasure for us to know that we were able to provide you with excellent service.We are more than happy to know that our hotel's location was convenient for your needs and accessible for transportation. We appreciate our location just as much as you do. We look forward to welcoming you back shortly and continuing to meet your expectations. Best regards, Iryna KhomynRoyal National Hotel

Dear Bente, We're delighted to hear that you had a lovely stay at our hotel! Thank you for sharing your positive experience. If there's anything else you'd like to mention or if there's anything we can assist you with in the future, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back again in the future.Many thanks, Athina PetikopoulouRoyal National Hotel

Dear Trine, Thank you for your feedback about your stay at our hotel. We're glad to hear that you found the hotel to be clean and that there was enough food available during breakfast.We apologize for any noise disturbances caused by the presence of school classes. We will take your feedback into consideration and explore ways to improve the breakfast experience for all guests. We appreciate your comments and hope to have the opportunity to welcome you back in the future.Kind regards, Athina PetikopoulouRoyal National Hotel

Dear Hasse,Thank you for taking the time to share your feedback following your recent stay.We are happy to know that you enjoyed your stay with us overall and that you enjoyed your breakfast in our restaurant.Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property located in the heart of London and a very strategic location that brings our guests just a few steps away from most of the city’s attractions.Regarding the street noise, it's central London and some noise levels are expected. However, we do have a room available at the back of the hotel and if you had brought this to our attention whilst in-house, we would love to rectify this for you.About the safe, unfortunately, we don't provide them inside the rooms. However, we do have deposit boxes available in the lobby area that you can use for your whole accommodation free of charge.Again, thank you for sharing your impressions with us and we hope to see you soon.All the best,Jashanpreet KaurRoyal National Hotel

Dear Casper Overgaard,Thank you for taking the time to share your feedback following your recent stay.We are happy to know that you enjoyed your accommodation with us and that you were comfortable in your room.Again, thank you for sharing your feedback and we hope to see you soon.All the best,Jashanpreet KaurRoyal National Hotel

Dear Peter,Thank you for the amazing rate review!We are glad that you enjoyed your stay with us.It was a pleasure to host you during your recent trip to London. We look forward to welcoming you back shortly and continuing to meet your expectations. All The Best, Jashanpreet KaurRoyal National Hotel

Dear Anders,Thank you for taking the time to share your feedback post your stay.We are glad to know that you liked our location and you were impressed with the service from our staff.At the same time, we are sorry to hear that you were not comfortable in your room. We regret the experience you had to deal with with the noise. Considering the size of the hotel, there are times when we host many school groups due to which some noise levels are expected. However, our reception is available 24/7 and if you notify us about the issue, we have a procedure in line to rectify the situation by speaking to the group leaders and/or the teachers responsible for them. Again, thank you for your feedback and we hope to see you soon.All the best,Jashanpreet KaurRoyal National Hotel

Dear Mikkel, We are sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion. Kind regards, Athina PetikopoulouRoyal National Hotel

Dear Christian, Thank you for your feedback. We are sorry to know that you found your accommodation with us was less than ideal. We hope to see you again.All the best, Athina PetikopoulouRoyal National Hotel

Dear Richard,Thank you for the amazing feedback!We are delighted to know that you enjoyed your accommodation with us overall and that you were comfortable in your room.We appreciate our location just as much as you do. We are more than happy to know that our hotel's location was convenient for your needs and accessible for transportation. Again, thank you for your review and we look forward to welcoming you back soon.Regards,Jashanpreet KaurRoyal National

Dear Thomas,Thank you for taking the time to let us know about your great experience at the Royal National. We are so delighted to hear how much you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the near future. Thank you for choosing the Royal National. All The Best, Jashanpreet KaurRoyal National Hotel

Dear Guest, Thank you so much for such a wonderful feedback, and thank you for choosing us for your accommodation. We are overjoyed to know how good was your experience with us, and how much you enjoyed our area and that our location was suitable for your needs.Thank you for your kind words again, and we are looking forward to welcoming you back shortly.Kind regards, Athina PetikopoulouRoyal National Hotel

Dear Sam, We appreciate you taking the time to provide feedback about your recent experience at the Royal National. We are happy to know that your accommodation with us was good overall.We are delighted to know that you enjoyed your breakfast in our restaurant. Rest assured I will share your kind words with the restaurant team. Regarding the street noise, it's central London and some noise levels are expected. However, we do have rooms available at the back of the hotel and if you had brought this to our attention whilst in-house, we would love to rectify this for you. Thank you for sharing your experience about it, your feedback is essential in our effort to improve our service. We strive to make each stay as pleasant and comfortable as possible and I hope you will give us a chance, by staying with us again, to show you that your experience was an exception and not our usual standard. Again, thank you for sharing your comments, we hope to see you soon. All The Best, Athina Petikopoulou Royal National Hotel

Dear Trine, Thank you for leaving us such a fantastic rate review following your stay at the Royal National Hotel. We are overjoyed to see how much you have enjoyed your stay with us and that you found everything to your liking. We look forward to welcoming you back shortly!All the best, Karolina U. Royal National Hotel

Dear Anne Sofie, Thank you for taking the time to leave us a review about your stay at the Royal National. We are saddened and disappointed to see that, on this occasion, we were unable to live up to your expectations. We are sorry to hear that you were not impressed with the room condition, please note that the Royal National Hotel offers two different types of room categories: Standard and Standard Plus, which is a higher standard room. You can choose your preferred room type on any of our reservation channels. We are sorry if you were not aware of this at the time. We take our guest's feedback very seriously and your comments regarding the breakfast and radiator will be passed on to the appropriate departments involved for review. Your feedback serves as motivation in our effort to improve our service standards. Thank you for your kind comments regarding our reception staff. However, we are saddened to know about your observation of our other employees. We will monitor and provide extra training for our staff when and where required. Please accept our sincere apologies and let us assure you that this is not our usual standard. Our guest's health and safety are of utmost importance to us. We hope that you can give us another chance, by staying with us again, to show you that your experience was an exception and not of our usual standard. All the best, Karolina U. Royal National Hotel

Dear Michael, We appreciate you taking the time to provide feedback about your recent experience at the Royal National and we are disheartened and sorry that, on this occasion, we were unable to live up to your expectations. We regret to hear that your room was too noisy. Please be advised that we have quieter rooms available overlooking the back of the hotel. We kindly ask that you request that on your next visit and we will try our very best to accommodate it. We strive to make each stay as pleasant and comfortable as possible and I hope you will give us a chance, by staying with us again, to show you that your experience was an exception and not our usual standard. We hope to see you soon. All The Best, Athina Petikopoulou Royal National Hotel

Dear Susanne Solberg, Thank you for sparing some time to leave us a rate review following your stay at the Royal National Hotel. We are glad to see that, overall, you had a good stay with us. We hope to get the opportunity to welcome you back again shortly!All the best, Karolina U. Royal National Hotel

Dear Marie, Thank you so much for such a good review.We understand our guest's needs and expectations, and we take pride in providing a clean and comfortable space for you, so our team appreciates that you noticed. Also, we are more than happy to know that our hotel's location was convenient for your needs and accessible for transportation. We appreciate our location just as much as you do. Also, thank you for sharing where we can do better. Your feedback is valuable for us to highlight areas we can improve. We hope to see you again soon. All the best,Athina PetikopoulouRoyal National Hotel

Dear Charlotte, Thank you so much for such an excellent feedback and thank you for sharing your impressions with us. We are overjoyed to know that you enjoyed your accommodation with us, and our location gave you easy access to transportation. We appreciate our location just as much as you do. Again, thank you for sharing your experience with us.All the best, Athina Petikopoulou Royal National Hotel

Dear Lisa, Thank you for taking the time to leave us a rate review following your recent stay at the Royal National Hotel. We are glad to see that, overall, you had a good stay with us.We hope to get the chance to welcome you back again shortly!All the best,Karolina U. Royal National Hotel

Dear Betina, Thank you for providing feedback on your recent experience at Royal National Hotel.We are thrilled to hear that you enjoyed your stay with us and that you found our location convenient for exploring London. We are happy to know that our staff was able to provide you with efficient and quick service, rest assured that your kind comments will be shared with our food and beverage department, which we're sure will be appreciated. We look forward to welcoming you back shortly!All the best, Karolina U. Royal National Hotel

Dear Gitte, Thank you so much for taking the time to leave us such a wonderful feedback.We always aim to provide our guests with excellent customer service and I am so glad to know that we could do that for you. We'll be looking forward to welcoming you soon. Best regards, Athina PetikopoulouRoyal National Hotel

Dear Christian, We value you for sparing some time to leave us a rate review about your recent stay at the Royal National Hotel. We are sorry and disheartened to hear that, on this occasion, we were unable to live up to your expectations. We hope that you will give us another chance, by staying with us again, to show you that your experience was an exception and not of our usual standard. All the best,Karolina U. Royal National Hotel

Dear Irene, We appreciate you taking the time to leave us such a wonderful rate review. We are thrilled to see how much you have enjoyed your stay with us. We look forward to welcoming you back soon!All the best, Karolina U. Royal National Hotel

Dear Henrik, Thank you for leaving us with feedback following your recent stay at the Royal National Hotel. We are overjoyed to see how much you have enjoyed your stay with us and that you found everything to your liking. Thank you for choosing the Royal National Hotel and we look forward to welcoming you back shortly!All the best,Karolina U.Royal National Hotel

Dear Camilla, Thank you so much for taking the time to leave us such fantastic feedback. It is such a pleasure for us to know how much you have enjoyed your stay with us.We'll be looking forward to welcoming you soon again. Best regards, Athina Petikopoulou Royal National Hotel

Dear Caecilie, Thank you so much for such a wonderful rate review. We hope to see you back soon. Kind regards, Athina PetikopoulouRoyal National Hotel

Dear Frederikke, Thank you for taking the time to let us know about your great experience at the Royal National. We are delighted to hear how much you have enjoyed your stay with us and thank you for your kind comments about our staff. Please be advised that we have quieter rooms available overlooking the back of the hotel. We kindly ask that you request that on your next visit and we will try our very best to accommodate it. We look forward to welcoming you back soon. All The Best, Athina PetikopoulouRoyal National Hotel

Dear Dan, We're so grateful that you took the time to share your feedback about your recent stay at the Royal National and thank you so much for such a good rate review. We take pride in hearing that our team provided you with excellent service. I'll make sure that they receive your feedback. Also, we are delighted to hear how much you have enjoyed our area and that our location was suitable for your needs. Regarding the street noise, it's central London and some noise levels are expected. However, we do have rooms available at the back of the hotel and if you had brought this to our attention whilst in-house, we would love to rectify this for you. Again, thank you for sharing your comments, and we hope to see you soon. All The Best, Athina PetikopoulouRoyal National Hotel

Dear Freddy, Thank you for taking the time to let us know about your great experience at the Royal National. We are delighted to hear how much you have enjoyed your stay with us and thank you for your kind comments.We look forward to welcoming you back soon. All The Best, Athina PetikopoulouRoyal National Hotel