Udendørsområde

Anmeldelser af Point A Hotel London Kings Cross – St Pancras

2.5 out of 5
Point A Hotel London Kings Cross – St Pancras
324 Gray's Inn Road, London, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 312 af i alt 693 anmeldelser" "
Bedømmelse på 8 − Udmærket. 241 af i alt 693 anmeldelser" "
Bedømmelse på 6 − Okay. 81 af i alt 693 anmeldelser" "
Bedømmelse på 4 − Dårligt. 32 af i alt 693 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 27 af i alt 693 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

7,8/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Lykke, Roskilde

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Pænt lille hotel med en beliggenhed i overskuelig afstand til King's Cross St. Pancreas. Værelset uden vindue var godt men til den smalle side. Morgenmad var tilkøbt men fravælges ved evt. fremtidig ophold.
Overnattede 3 nætter i april 2024
Svar fra Thay den 25. apr. 2024
Thank you very much for your excellent review, we are delighted you enjoyed your stay with usOur location, right in the heart of City Center, certainly is ideal for visitors, with all of the cities main attractions practically on our doorstep, its great that you were able to take full advantage of thisI do hope to have the pleasure of welcoming you back again soon

8/10 Udmærket

Abrahim Ben Chadli

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra Hayden den 27. feb. 2024
Dear Abrahim Ben Chadli,Thank you for your review.We look forward to seeing you again.Kind regards,Hayden

6/10 Okay

Henriette

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Godt sted - dårligt wifi
Beliggenhed virkelig god, fine værelser, rent og pænt, venligt staff, imødekommende atmosfære. Kun et minus - men ret irriterende - fuldstændig elendigt WIFI.
Overnattede 3 nætter i februar 2024
Svar fra Angela den 19. feb. 2024
Dear HenrietteThank you for your lovely feedback. We are happy to see you enjoy your stay with us. We look forward to hosting you again.Regards

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, værelsets komfort
En ringe oplevelse
Alt for lille værelse til 2 voksne mennesker (7. etage). For sjælden rengøring og håndklæder kunne ikke nå at tørre fra aften til morgen. Alt for mange gæster i en meget lille morgenmadscafé, og manglende opfyldning af mad undervejs.
Overnattede 5 nætter i februar 2024
Svar fra Angela den 19. feb. 2024
Dear guestThank you for your honest feedback. We are sorry to see that your stay wasn't as expected. We're sorry you didn't enjoy our breakfast. We need to hear from our customers as we’re always looking for ways to improve our products and services. Regarding the rooms, our rooms are small but compact and have everything you might need.We are looking forward to welcoming you again at point A! Regards

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic value for money
The rooms are small but clean and the service at the hotel is outstanding. The people at the reception are friendly, professional, all about service, and when you compare the value for money this was outstanding.
Overnattede 2 nætter i januar 2024
Svar fra Rafa den 13. feb. 2024
Dear Peter We appreciate your fantastic review. We are glad to hear you enjoyed your stay at our hotel. A great starting point for experiencing London, the location is close to King Cross station. The service you deserve will always be offered by our staff with a smile. We look forward to having you as our guest in the near future. Best regards Rafael

8/10 Udmærket

Julie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super godt tilfreds
Dejligt hotel nær undergrund og venligt personale. Spiste ikke morgenmad på hotellet, men fandt nærliggende spisesteder. Kan varmt anbefale overnatningsstedet.
Overnattede 2 nætter i januar 2024
Svar fra Anna den 30. jan. 2024
Dear Guest,Thank you for taking the time to complete the survey about your stay at Point A Hotel Kings Cross St Pancras. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.

8/10 Udmærket

Sebastian Becker

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint overnatningssted tæt på Kings Cross
Fint hotel der har indretning og andet udstyr som forventet. Ligger tæt på offentligt transport ved Kings Cross. Praktisk at man kan opbevare bagage, men lidt øv man skal betale for kuffert nummer to selv hvis man har betalt for to overnattene gæster. Hvad der kan forbedres på hotellet er: 1) Rengøringen; Ikke imponerende på værelset, da der fx var store nullermænd af støv på gulvet og tilkalket brusehoved. 2) Lydisolering af værelser; Man kan høre næsten alt hos nabo og fra gang mellem værelser. Vej som køre ved siden af hotellet kan man også tydligt høre. 3) Isolering af bygningen. Besøgte hotellet i December og vi skulle have klimaanlæg til at varme 24/7 pga. dårlig isolering af bygningen. Ikke særlig klimavenligt!
Overnattede 4 nætter i december 2023
Svar fra Anna den 30. jan. 2024
Dear Guest,Thank you for taking the time to complete the survey about your stay at Point A Hotel Kings Cross St Pancras. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.

8/10 Udmærket

Laura

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Fine værelser med god opbevaring på trods af, at de er meget små. Rigtig god beliggenhed tæt på Kings Cross st. Personalet var ikke så engageret.
Overnattede 3 nætter i november 2023
Svar fra Anna den 30. jan. 2024
Dear Guest,Thank you for taking the time to complete the survey about your stay at Point A Hotel Kings Cross St Pancras. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.

8/10 Udmærket

Benny

Synes godt om: Faciliteter
Overnattede 3 nætter i november 2023
Svar fra Anna den 30. jan. 2024
Dear Guest,Thank you for taking the time to complete the survey about your stay at Point A Hotel Kings Cross St Pancras. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.

8/10 Udmærket

Lene

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Meget lille badeværelse.
Overnattede 2 nætter i november 2023
Svar fra Reception host, Kulshum den 28. nov. 2023
Hi Lene, Thank you for leaving us a review, we are glad to see you had a good stay with us and we hope to greet you again soon!

10/10 Fremragende

Mike

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2023
Svar fra Reception host, Kulshum den 8. nov. 2023
Hi Mike, Thank you for your fantastic review, we are so thrilled to see you had a good stay with us and we hope to greet you again soon!

8/10 Udmærket

Preben Høj

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i oktober 2023
Svar fra Isaac den 20. okt. 2023
Dear Preben,Thank you so much for your wonderful review. We are grateful that you find the stay enjoyable for the stay with us. Your kind words gave our team much recognition to continue our strive for excellent service. We look forward to seeing you soon.Best Regards,

8/10 Udmærket

Hans Joergen

Overnattede 2 nætter i oktober 2023
Svar fra Oksana den 15. okt. 2023
Dear Hans,Thank you for your nice review. We are happy to see you enjoyed your stay at our hotel. We are looking forward to hosting you soon in the near future.Kind regards,Oksana

8/10 Udmærket

Ingela

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023
Svar fra Reception host, Kulshum den 18. sep. 2023
Hi Ingela, Thank you for your rating, we are glad to see you had a good stay and we hope to greet you again soon :)

10/10 Fremragende

Jonatan

Overnattede 1 nat i september 2023
Svar fra Hayden den 8. sep. 2023
Dear JonatanThank you for your review We are happy to know you enjoyed your time whilst staying at Point A Kings Cross and we look forward to seeing you again. Kind Regards,Hayden

8/10 Udmærket

Verificeret rejsende

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring, service og personale
Great location but lack of service and cleaning
Overall the hotel is nice and the room was good. However, the service and cleaning were disappointing. The floor of our room was dirty with white spots and bits of black plastic scattered all over and the trash can was full when we arrived. We informed the front desk and were told housekeeping would be informed. However, only the trash can was emptied – the floor was still dirty. After a second request at the front desk and no improvement, we gave up, and our floor was extremely dusty during our entire stay. Not once did housekeeping give us more toilet paper, not even after asking the front desk to let them know that we needed both toilet paper and hand soap. We thus had to get our refills directly from the reception. Seems like the communication between reception staff and housekeeping is off. We had a member of staff in the reception roll her eyes at us the second time we asked for our floor to be cleaned after our arrival, even though we believe the bare minimum is a clean room when you arrive. A shame that the cleaning was lacking since the hotel room and the location (close to public transport) of the hotel was great.
Plastic and dirt on the floot
Dust in every corner (not pictured the amount of dust under the bed)
Overnattede 10 nætter i juli 2023
Svar fra Isaac den 21. jul. 2023
Dear Guest,Thank you for staying with us and we are pleased to learn that you enjoyed the location. Please rest assured that we will take your feedback on board, and continue to refine our services.Best Regards,

8/10 Udmærket

Royce

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
very clean
Overnattede 1 nat i maj 2024

10/10 Fremragende

Steffi, Krumpa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Modernes Hotel mit sehr bequemen Betten. Gelegen nur 5 Minuten von der King’s Cross and St. Pancras-Station zu Fuß entfernt. Hotel liegt recht zentrumsnah. Personal sehr freundlich und hilfsbereit. Zimmer sauber. Klare Empfehlung!
Overnattede 6 nætter i maj 2024
Svar fra Rafael den 27. maj 2024
Dear SteffiWe appreciate your fantastic review. We are glad to hear you enjoyed your stay at our hotel. A great starting point for experiencing London, the location is close to King Cross station. The service you deserve will always be offered by our staff with a smile. We look forward to having you as our guest in the near future. Best regards Rafael

8/10 Udmærket

Chad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location I recommend rooms 420 for a great view too!
Overnattede 9 nætter i maj 2024
Svar fra Rafael den 26. maj 2024
Dear ChadThank you for sharing your experience with us, It was a pleasure to have you here. We would love to welcome you again, hopefully, it will be soon. Kind regards, Rafael

6/10 Okay

Anja

Synes godt om: Rengøring
Das Hotel ist zentral gelegen und das Personal ist sehr hilfsbereit und freundlich. ABER... Ich würde es nicht wieder buchen. Wenn man weiß, dass einige Zimmer keinen WLAN-Zugang haben, dieses aber verspricht, ist es schon eine Täuschung. Beim Zimmertausch funktionierte dann der Fön nicht und die Klimaanlage hat ihr Bestes gegeben und die ganze Nacht kalte Luft ins Zimmer gepustet. Man kann sie ausstellen, allerdings springt sie nach 5 Minuten wieder an. Wenn man glutenfreies Frühstück anbietet, sollte man darauf achten, dass die Krümel nicht überall in den offenen Joghurtportionen usw. zu finden sind. Insgesamt ist es eine gute Option für Durchreisende ohne WLAN-Bedarf und Ansprüche bzw. Unverträglichkeiten. Das Ambiente ist sehr schön.
Overnattede 5 nætter i maj 2024
Svar fra Thay den 27. maj 2024
Hello Anja,Thank you very much for taking the time in reviewing your stay and whilst difficult to read, we do appreciate it.I do apologise that the wi-fi did not work in your room and when you move to a new room the hair dryer did not work. We will utilise your feedback to further improve our offering.We hope you will give us a second chance in the future.Best regards,Thay

10/10 Fremragende

Cory

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The employees are really nice. Very helpful. It was a tiny little room but still really nice for a single night.
Overnattede 1 nat i maj 2024
Svar fra Hayden den 24. maj 2024
Dear Cory Thank you for your review.We look forward to seeing you again.Kind regards,Hayden

10/10 Fremragende

Nadia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel was perfect for getting an early Eurostar train the next morning. Clean and comfortable room for a short stay. Great shower and quiet place. Special shout out to Muhammad who helped me check in after I arrived late after travel disruption and was very helpful, much appreciated thank you!
Overnattede 1 nat i maj 2024
Svar fra Rafael den 21. maj 2024
Dear Nadia We appreciate your fantastic review. We are glad to hear you enjoyed your stay at our hotel. A great starting point for experiencing London, the location is close to King Cross station. The service you deserve will always be offered by our staff with a smile. We look forward to having you as our guest in the near future. Best regards Rafael

10/10 Fremragende

Christiane, Chambly

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were in London for 10 days and went to 3 different hotels and areas. Point A Kings Cross is by far the best place to stay! Very nice hotel, best location, nice room, very good and affordable breakfast and outstanding service and personnel who goes out of their way to make your stay the most enjoyable! I highly recommend this hotel!
Overnattede 4 nætter i maj 2024
Svar fra Thay den 20. maj 2024
Hello Christiane,Thank you for staying with us and leaving us a review. We are delighted to learn that you loved our style. Nevertheless, we cherish your feedback regarding the breakfast. Our staff is always ready to go an extra mile for our guests.Best regards,

10/10 Fremragende

Sarah

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel, especially if you are traveling in and out of King's Cross Station.
Overnattede 2 nætter i maj 2024
Svar fra Thay den 20. maj 2024
Hello,We're glad you found our location convenient! It's great to know you enjoyed the surrounding attractions and restaurants. We hope to welcome you back for another enjoyable stay.Best regards,

8/10 Udmærket

Melissa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very compact room but served its purpose. Easy walking distance from King’s Cross. Lovely friendly staff and security entry. Only negative would be the noise as you do hear a bit of traffic and everyone’s doors / creaky floors.
Overnattede 1 nat i april 2024
Svar fra Thay den 19. maj 2024
Hello Melissa,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. We're thrilled to hear that our staff made a positive impact on your stay. We're glad you found our location convenient! It's great to know you enjoyed the surrounding attractions and restaurants. We hope to welcome you back for another enjoyable stay.Best regards,

8/10 Udmærket

Cynthia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No coffee machine in the rooms
Overnattede 1 nat i maj 2024
Svar fra Thay den 19. maj 2024
Hello Cynthia,Thank you for taking a few minutes of your time to leave a review for us. We appreciate it. Unfortunately, we do not have coffee facilities inside the room, however, we do have a coffee machine in the reception 24/7.Best regards,Thay

10/10 Fremragende

marcello

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good, clean budget hotel, warm, friendly staff. No point paying top dollar in London if you plan to be out all day. This place is ideal, five minutes from King’s Cross and all the tube options theres
Overnattede 2 nætter i maj 2024
Svar fra Thay den 19. maj 2024
Hello, Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. We're thrilled to hear that our staff made a positive impact on your stay. We're glad you found our location convenient! It's great to know you enjoyed the surrounding attractions and restaurants. We hope to welcome you back for another enjoyable stay.Best regards

10/10 Fremragende

Alyssa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really conveniently located to St Pancras in Kings Cross. Easy access to transportation. Hotel was clean and modern, check in was easy, staff was friendly and helpful. The room was small, so maybe not ideal for an extended stay, but great for us for a short visit.
Overnattede 1 nat i maj 2024
Svar fra Thay den 20. maj 2024
Hello,We're glad you found our location convenient! It's great to know you enjoyed the surrounding attractions and restaurants. We hope to welcome you back for another enjoyable stay. We're thrilled to hear that our staff made a positive impact on your stay. Best regards,

10/10 Fremragende

Dennis

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very close to St. Pancras International. An easy 10 minute walk (for the walking impaired, there are ramps the whole way and easy crossing at the end of Argyle St.)
Overnattede 1 nat i maj 2024
Svar fra Thay den 20. maj 2024
Hello,We're glad you found our location convenient! It's great to know you enjoyed the surrounding attractions and restaurants. We hope to welcome you back for another enjoyable stay.Best regards,

8/10 Udmærket

Miguel, Hawthorne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property has been updated but the rooms are very small and condensed. They do not offer the typical room amenities that you would find in other high class hotel chains. Other than that it’s a cute hotel.
Overnattede 2 nætter i maj 2024
Svar fra Rafael den 16. maj 2024
Dear MiguelThank you for sharing your experience with us, It was a pleasure to have you here. We would love to welcome you again, hopefully, it will be soon. Kind regards, Rafael

8/10 Udmærket

Esther

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel with fantastic staff. Rooms are small bt are clean and comfortable. Good breakfast but a bit chaotic. Room 523 very quiet.
Overnattede 1 nat i maj 2024
Svar fra Thay den 15. maj 2024
Hello Esther,Thank you for contacting us.I am glad to hear you had a lovely stay with us.We do hope to welcome you back here in the future.Best regards

8/10 Udmærket

Victoria

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Affordable and Clean
Overnattede 1 nat i maj 2024
Svar fra Hayden den 15. maj 2024
Dear VictoriaThank you for your review, we look forward to seeing you again.Kind regards,Hayden

2/10 Forfærdeligt

Karsten

Rejste med partner
Es sollte vorab klarer kommuniziert werden, was ein Early-Check-In oder die Aufbewahrung von Gepäck kostet. So waren wir vor der Check-In-Zeit im Hotel und wollten zumindest unsere Koffer einlagern. Zunächst war nur ein kostenpflichtiger Early-Check-In möglich, den wir ablehnten. Auf die Frage, ob wir zumindest die Koffer schon im Hotel lassen könnten, wurde ebenfalls mit einem kostenpflichtigen Angebot erwidert. Als wir erneut ablehnten, war ganz plötzlich doch schon ein Zimmer bezugsfertig und wir konnten vor der eigentlichen Zeit kostenlos einchecken. Offensichtlich versucht man zunächst, noch ein paar Pfund aus dem Gast herauszukitzeln. Das wirkte nicht besonders professionell und hat bereits den ersten Eindruck getrübt.
Overnattede 3 nætter i april 2024
Svar fra Angela den 14. maj 2024
Dear KarstenThank you for your honest feedback. I do apologize for any inconvenience caused during your stay. Next time you can check on our website for all the information regarding the check-in or check-out policy as well as luggage storage.We are looking forward to hosting you again.Best regards

10/10 Fremragende

Cynthia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Thay den 20. maj 2024
Hello,Thank you for taking the time to rate us! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!Best regards

10/10 Fremragende

Yi Fan

Rejste med familie
Definitely the location
Overnattede 7 nætter i maj 2024
Svar fra Thay den 12. maj 2024
Hello Yi Fan,Thank you very much for your excellent review, we are delighted you enjoyed your stay with usOur location, right in the heart of City Center, certainly is ideal for visitors, with all of the cities main attractions practically on our doorstep, its great that you were able to take full advantage of thisI do hope to have the pleasure of welcoming you back again soon

10/10 Fremragende

Esther

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Super helpful staff. Small eating area but functional. Bathroom (room 209) needs a few minor repairs. Comfy bed. Wifi. Still to have breakfast so cant advise. Room small but adequate.
Overnattede 1 nat i maj 2024
Svar fra Thay den 12. maj 2024
Hello Esther,Thank you so much for your excellent review, we are delighted to read that you had such a great time with us.Our location certainly is ideal, with all our beautiful cities attractions on our doorstep and no need for the car.Its also great to read of how friendly and helpful you found the team, they really are an asset to us with their warm and willing nature shining through on guest feedback.

6/10 Okay

Jasper

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Nice that it is near the train station. Bathroom is extremely tiny and separated from the room by a frosted glass door which can be awkward if you aren’t staying with a significant other. Not bad on a budget.
Overnattede 1 nat i maj 2024
Svar fra Thay den 11. maj 2024
Hello Jasper,Thank you very much for your excellent review, we are delighted you enjoyed your stay with usOur location, right in the heart of City Center, certainly is ideal for visitors, with all of the cities main attractions practically on our doorstep, its great that you were able to take full advantage of thisI do hope to have the pleasure of welcoming you back again soonBest regards

8/10 Udmærket

Alan, Braintree

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Nice staff, clean hotel, convenient for Kings Cross. We felt safe there and would stay there again.
Overnattede 1 nat i maj 2024
Svar fra Thay den 7. maj 2024
Hello Alan,Thank you so much for your excellent review, we are delighted to read that you had such a great time with us.Our location certainly is ideal, with all our beautiful cities attractions on our doorstep and no need for the car.Its also great to read of how friendly and helpful you found the team, they really are an asset to us with their warm and willing nature shining through on guest feedbackThank you for recommending and saying you will return, we look forward to welcoming you back

2/10 Forfærdeligt

Or

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A
Overnattede 2 nætter i maj 2024
Svar fra Thay den 7. maj 2024
Thank you for taking the time to review us.

10/10 Fremragende

STEPHEN

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Obliging and friendly hotel staff. Ideal location for St Pancras. Competitively priced, clean, comfortable with an excellent breakfast. What more could you want?
Overnattede 1 nat i april 2024
Svar fra Author den 6. maj 2024
Dear Stephen Hey, We're thrilled to hear that our staff made a positive impact on your stay. Thank you for your kind words, and we hope to have the pleasure of hosting you again in the future!" Best regards, Oksana

10/10 Fremragende

John

Synes godt om: Rengøring
Overnattede 1 nat i april 2024
Svar fra Thay den 11. maj 2024
Thank you very much for rating us, we are delighted you enjoyed your stay with us.Best regards,

10/10 Fremragende

Judy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent déjeuner et propreté.
Overnattede 2 nætter i april 2024
Svar fra Thay den 2. maj 2024
Dear JUDY, Thank you for sharing your experience with us, It was a pleasure to have you here. We would love to welcome you again, hopefully, it will be soon. Kind regards,

10/10 Fremragende

cecilia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It wasn’t your traditional hotel.
Overnattede 5 nætter i april 2024
Svar fra Thay den 2. maj 2024
Dear Cecilia, Thank you for sharing your experience with us, It was a pleasure to have you here. We would love to welcome you again, hopefully, it will be soon. Kind regards,

8/10 Udmærket

JGH

Rejste med familie
Synes godt om: Service og personale
The breakfast was quite limited. Almost every morning multiple items were not or limited available. No continental breakfast available.
Overnattede 4 nætter i april 2024
Svar fra Thay den 1. maj 2024
Hello JGH,Thank you for sharing your experience with us,We're really sorry you didn't enjoy our breakfast. It is really important for us to hearing from our customers as we’re always looking for ways to improve our products and services.We are looking forward to welcome you again at point A! Kind regards,Front Desk Team

8/10 Udmærket

Mark

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ondanks dat we een kamer zonder ramen hadden was het voor een weekendtrip een prima overnachting. Het ligt zeer dicht bij Kings Cross Station.
Overnattede 3 nætter i april 2024
Svar fra Angela den 30. apr. 2024
Dear MarkThank you for your lovely review. We are happy to see you had a great stay with us. We are looking forward to welcoming you again.Best regards

2/10 Forfærdeligt

Husai

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Thay den 30. apr. 2024
Hello Husa,Thank you for taking the time to rate us.Best regards.Thay

10/10 Fremragende

Gina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Too much construction around
Overnattede 4 nætter i april 2024
Svar fra Thay den 29. apr. 2024
Hello Gina,Thank you for taking the time to rate us.We do appreciate that.We are sorry to hear about the construction I know the noise could be very annoying. unfortunately, London is a city that loves to do construction everywhere and all the time as well.We hope to welcome you back in the future.Best regards,

4/10 Dårligt

Michael

Rejste med partner
Synes ikke om: Service og personale, faciliteter
Tiny, tiny room with only a folding chair strapped to the wall for sitting. The toilet was squeezed in between the wall and sink and sitting had to be sideways. Thank goodness we we weren’t over 250 lbs otherwise we would still be stuck on the toilet. I was the only one checking in at the time and was directed to a self check in desk while two staff watched me perform the task when they could have done in seconds then told me that I was early and if I wished to pay an additional 15 pounds I could have a room. It felt sleazy and would never stay again.
Overnattede 1 nat i april 2024
Svar fra Oksana den 7. maj 2024
Dear Michael,Thank you for sharing your experience with us.We're really sorry you didn't find our rooms comfortable. Our rooms are compact, however, they do have everything you need for your stay. We really try to bring the best and modern experience for our guests, so we apology we could not achieve that goal in your case. You can find all information about rooms and instructions on our website, but if you consider come back again to our hotel, please, don't hesitate to ask all the instructions you need to our staff, we will be happy to help you. We are looking forward to welcome you again at point A! Kind regards,Front Desk Team

10/10 Fremragende

Daniel, Ramsgate

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Professional, friendly staff. Clean and great location.
Overnattede 1 nat i april 2024
Svar fra Hayden den 28. apr. 2024
Dear DanielThank you for your fantastic review, we look forward to seeing you again. Kind regards,Hayden

8/10 Udmærket

Patrick

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Die Unterkunft ist für kurz Urlaube sehr gut, nur das Frühstück fällt etwas mager aus. Umgebung ist sehr gut und das Hotel ist schnell zu erreichen.
Overnattede 3 nætter i april 2024
Svar fra Hayden den 28. apr. 2024
Dear PatrickThank you for your review, we look forward to seeing you again. Kind regards,Hayden