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Anmeldelser af London Twickenham Stadium Hotel, a member of Radisson Individuals

4 out of 5
London Twickenham Stadium Hotel, a member of Radisson Individuals
Twickenham Rugby Stadium,198 Whitton Rd, Twickenham, England

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 530 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 318 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 81 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 48 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 24 af i alt 1001 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,4/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Anders

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 4 nætter i juli 2022

10/10 Fremragende

Rasmus

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Familieferie
Et dejligt hotel, med store gode familieværelser, og med fantastiske fitness og wellness faciliteter. Venligt og hjælpsomt personale. Tæt på togstation og gode restauranter (15-20 min. gang). 20-30 min. med tog til Waterloo station.
Overnattede 5 nætter i december 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A lovely hotel in wonderful Twickenham
We only used the room. We did not try the restaurants or the bar. In-sted we tried the many breakfast places in Twickenham which is a lovely place by the Thames
Overnattede 5 nætter i juli 2017

8/10 Udmærket

Palle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i juli 2017

8/10 Udmærket

Heather

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel, fantastisk morgen mad. Fik lov til at se et af værelserne hvor man ser ud over banen. Super godt.
Overnattede 1 nat i juli 2017

10/10 Fremragende

Klaus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

mette, ishøj

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
flot og lækkert
Dejlig og flot hotel, meget høj service, men ekstraydelser meget dyre. lidt langt fra London c - dyr transport for en stor familie. men sikkert super til forretningsfolk.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnatning i familieværelse
Boede på familieværelse til 2 voksne og 2 børn = 2 dobbeltsenge. Rene og fine forhold. Venligt og imødekommende personale. Super brunch :-) Og cool at bo så tæt på stadion!

10/10 Fremragende

Alfonso

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent with a great gym
Overnattede 5 nætter i maj 2024

8/10 Udmærket

Ben

Rejste med partner
Synes godt om: Faciliteter
Was good
Overnattede 1 nat i april 2024

8/10 Udmærket

MARK, ROYAL WOOTTON BASSETT

Overnattede 1 nat i april 2024

8/10 Udmærket

James

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
It was a bit of a shame that both the lifts were out of order, but the staff were able to accompany guests through to a service lift which was fine. It dis raise a question about the general maintenance programme though.
Overnattede 2 nætter i april 2024

8/10 Udmærket

Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

10/10 Fremragende

steven

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I thought staff were amazing. Chairs in room can use updating. Very worn out and not very clean. But liked everything else
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Declan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

10/10 Fremragende

Richard, Brighton

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

8/10 Udmærket

Lifeng

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Service og personale
the reception put me to a bedroom with known issues of bathroom door, I had to report it and was moved to another room. Why did this happen in the first place? How can we avoid the reception putting people into rooms with known issues?
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Rachayita, Hindhead

Overnattede 1 nat i december 2023

10/10 Fremragende

Matt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Tahir

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Amazing
Overnattede 1 nat i februar 2024

10/10 Fremragende

Blanca Beatriz

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
My family and I had a short but pleasant stay, the service was wonderful, the rooms, the pool, the spa and the staff were very pleasant. The breakfast was presented with a great variety of products with very good quality which made the stay enjoyable. In conclusion, we plan to return very soon
Overnattede 2 nætter i februar 2024

2/10 Forfærdeligt

Ziad, ...

Overnattede 1 nat i februar 2024

6/10 Okay

Janko

Rejste med familie
Synes godt om: Rengøring, service og personale
Was ok, expected much better.
We had asked for no feathers in our pillows and duvets, however there were so we had to move rooms. Breakfast was good but issues with certain items running out and the coffee machine was really hard work. We were woken up in the night when it rained and water was dripping (outside) loudly down onto metal slats!!
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Richard

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Simon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Over for the Rugby at Twickenham Stoop . Nice to stay close to Twickenham stadium. Staff were friendly , polite and very helpful. Must be great to stay here for 6 nations games.
Overnattede 2 nætter i januar 2024

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rugby weekend
Great stay again, staff always professional but also friendly Room comfortable and clean, bed perfect
Overnattede 1 nat i december 2023

8/10 Udmærket

Imran

Overnattede 1 nat i december 2023

10/10 Fremragende

Christopher

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Excellent service at christmas, 10 out of 10. Thank you Marriott.
Overnattede 1 nat i december 2023

6/10 Okay

Rowan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stay in Twickenham
Great! Just loses points due to extra effort for the extra effort in walking from the train station connections. If this is not a problem to you; highly recommended.
Overnattede 4 nætter i december 2023

10/10 Fremragende

Marietta

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023

2/10 Forfærdeligt

Kate

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rubbish, terrible condition, stay somewhere else
Check in was incredibly slow - there was a long queue and they didn’t have all the check in desks open. Also, one of the staff seemed more interested browsing on his phone. When we went to our room, it was a very long walk from the lift, which isn’t great if anyone has mobility issues. The room had a broken tv and a soaking wet carpet. When we rang about it we had our room changed, but it took the reception staff a long time to come up to the new room, so we had repacked, walked there and still had to wait quite a while before she appeared, sauntering and browsing on her phone with no urgency whatsoever. The new room also had a broken tv - we reported it and were told someone would come and fix it, no one ever came. The new room also had a broken bedside reading light, and the floor of the shower was uneven and spongey - the tiles moved when you stood on them and it looked like the floor had been repaired using plasticine. When used, the shower just leaked huge amounts of water all over the floor requiring all the spare towels on the floor to soak it up. We ordered room service of two starters (no snack items on menu). It took over 1 hr & 2 chasers for it to arrive and we were trying to cancel it when it finally arrived. Everything tasted fake and chemically and it was very expensive - they charged £8 delivery and didn’t even bring two sets of cutlery, they brought one we had to share. The staff were disinterested - they didn’t even ask how our stay was. I wouldn’t stay again
Overnattede 1 nat i december 2023

10/10 Fremragende

Martin

Overnattede 1 nat i november 2023

10/10 Fremragende

Harold

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
From check in to check out the staff were highly professional. We were there for four days and when I come back I will be booking with Marriot
Overnattede 3 nætter i november 2023

10/10 Fremragende

Petula

Overnattede 1 nat i november 2023

8/10 Udmærket

Mrs S L

Rejste med familie
Good but food issues let it down.
The hotel is fabulous & our suite was amazing but unfortunately the food let it down. Our evening meal in the ‘Formation’ bar was so disappointing. The starter was good then the mains came out (eventually) & we could barely eat them as they were either red hot or tasted like they’d been reheated several times as they were hard & over cooked. Our son actually burnt his mouth on his chips. Breakfast was very disappointing. Items were coming out in dribs & drabs & we had to keep asking for various different things as they weren’t out & visible. We used the leisure facilities next door at the Virgin leisure centre & only the pool was open unfortunately we couldn’t use the spa area as they were broken & out of bounds. We would stay again but just hope the food issues were better as it really took the shine off it.
Overnattede 1 nat i november 2023
Svar fra Tsvetan den 19. nov. 2023
Dear Mrs S L,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel and suite fabulous.However, we sincerely apologize for the disappointing experience you had with the food in our 'Formation' bar. It's disheartening to learn that the quality fell short of expectations, and we understand how this impacted your overall stay. Your comments regarding the evening meal and breakfast are duly noted, and we assure you that we will address these concerns with our culinary team to enhance the dining experience for our guests.We also appreciate your understanding regarding the limitations of our leisure facilities. Virgin Active is working diligently to resolve the issues in the spa area to ensure that it's fully operational for our guests' enjoyment.Your feedback is invaluable to us, and we will use it constructively to make necessary improvements. We hope to have the opportunity to welcome you back, providing you with an enhanced experience that truly reflects the high standards we strive to achieve.Thank you for choosing us, and we look forward to the possibility of hosting you again in the future.Warm regards,Tsvetan

8/10 Udmærket

Sabrina

Overnattede 1 nat i november 2023

10/10 Fremragende

andy

Overnattede 1 nat i november 2023

10/10 Fremragende

Michael

Overnattede 1 nat i november 2023

10/10 Fremragende

Shaun

After reading many negative comments, I didn’t know what to expect, from the minute we set foot into hotel we had to question what was their agenda? The staff in all parts of hotel were simply amazing, the food was fantastic and the rooms were class, not outdated like many think, and we have stopped in many 5 star hotels in uk. We will definitely be back
Overnattede 1 nat i november 2023

6/10 Okay

Robert

Synes ikke om: Service og personale
Uninspiring reception area, room average, annoying doors to bathroom which had to be kept closed whenever the main door was being opened, breakfast reasonable
Overnattede 1 nat i november 2023

10/10 Fremragende

Louise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fabulous trip
Fabulous hotel, amazing polite staff, best breakfast ive had in a hotel in years, large comfy bed and room and gym spa next door
Overnattede 1 nat i oktober 2023

6/10 Okay

Anil

Synes ikke om: Overnatningsstedets tilstand og faciliteter
The TV did not work. The bathroom had leaking small amount of water
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Rajeev

Overnattede 3 nætter i oktober 2023

8/10 Udmærket

Ruth

Overnattede 3 nætter i oktober 2023

10/10 Fremragende

michael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great customer service and nice clean room
Overnattede 2 nætter i september 2023

10/10 Fremragende

joan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The tour of the stadium was awesome.
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

Lifeng

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay as usual overall. Though had a breakfast in the pub was inconvenient.
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Anthony

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly and willing staff and excellent customer service.
Overnattede 1 nat i september 2023