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Anmeldelser af Hotel Bosco

4 out of 5
Hotel Bosco
9 St. Marks Hill, Surbiton, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 146 af i alt 361 anmeldelser" "
Bedømmelse på 8 − Udmærket. 147 af i alt 361 anmeldelser" "
Bedømmelse på 6 − Okay. 47 af i alt 361 anmeldelser" "
Bedømmelse på 4 − Dårligt. 15 af i alt 361 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 361 anmeldelser" "

9,0/10

Rengøring

8,6/10

Service og personale

7,8/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Majbrit

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 3 nætter i december 2023
Svar fra Guest Relations den 22. dec. 2023
Dear Majbrit,Thank you for your valued feedback.Hoping you have the opportunity to return.

10/10 Fremragende

Majbrit

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very kind staff, excellent breakfast and location
Very kind staff and excellent breakfast. Those two combined made up for the lacking housekeeping and the weak internet in the room. Breakfast was awesome, and internet much better in the restaurant, so I might use that for online work and meetings next time around. Location is great - right next to the train station, and the bus connection to LHR airport is smooth :-)
Overnattede 3 nætter i oktober 2023
Svar fra Guest Relations den 17. okt. 2023
Dear Majbrit,Thank you for your valued feedback.Hoping you have the opportunity to return.

8/10 Udmærket

Henrik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2023
Svar fra Guest Relations den 11. sep. 2023
Dear Henrik,Thank you for your valued feedback.Hoping you have the opportunity to return.

8/10 Udmærket

Amanda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækker morgenmadsbuffet
Overnattede 1 nat i april 2019
Svar fra Guest Relations den 7. maj 2019
Dear Amanda, Thank you for your valued review. Hoping you have the opportunity to return.

2/10 Forfærdeligt

John

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No mention was made when l booked that all the Hotels facilities were being rebuilt. There was no bar, restaurant or breakfast available
Overnattede 1 nat i maj 2024
Svar fra Guest Relations den 17. maj 2024
Dear John,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.

10/10 Fremragende

Damian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Guest Relations den 2. maj 2024
Dear Damian,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

6/10 Okay

Franklin, Dunkeld

Synes godt om: Rengøring, service og personale
Iv'e stayed many times, but this time there was no pohone in the room. Making it difficult to get an early morning wake up call. The hotel should consider having some way of allowing wake up calls, either by having a preprogrammed telephone system or even, as many hotels do, a radio with a clock and alarm system. Otherwise fine.
Overnattede 1 nat i februar 2024
Svar fra Guest Relations den 4. mar. 2024
Dear Franklin,Thank you for your valued feedback.Your observations have been brought to the attention of the General Manager.Hoping you have the opportunity to return.

10/10 Fremragende

Anthony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i februar 2024
Svar fra Guest Relations den 4. mar. 2024
Dear Anthony,Thank you for your valued feedback.Hoping you have the opportunity to return.

8/10 Udmærket

Fern

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great little hotel
Great hotel but it really should advertise the fact that the restaurant and bar are closed on a Sunday and not only can you not check in before 2pm, you can’t even leave your bags anywhere as the place is locked up with no staff on site! Regardless of this, the hotel was lovely, quiet, comfortable and great value. Breakfast was also lovely. Will definitely stay again
Overnattede 2 nætter i januar 2024
Svar fra Guest Relations den 18. jan. 2024
Dear Fern,Thank you for your valued feedback following your recent stay at Hotel Bosco.Looking forward to welcome you back on a future occasion.

10/10 Fremragende

Blaine

Rejste med familie
All good
Overnattede 2 nætter i december 2023
Svar fra Guest Relations den 4. jan. 2024
Dear Blaine,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 Fremragende

Chris

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was very comfortable and well-appointed and the hotel is in an ideal situation pretty much opposite Surbiton station. This hotel was converted ten years ago or so from an office block and the furnishings seemed up to date. Breakfast was good - no cooked breakfast from what I could tell but cereals, bread items, cold meats, cheese, pastries etc. The dining area - which I've visited before as it also operates as a cafe-bar - has a variety of seating areas including secluded places facing out to the street, which I liked. In the modern style there is no room phone to call reception but they do put a card by the bed telling you what number to call if you need anything. Staff were generally friendly and interactions were good. Storage space was adequate for the two nights I stayed. The only quibble I had with the bathroom was that bath/shower unit - I spent some time trying to work out how it functioned, and there's a risk of scalding or soaking yourself if you get it wrong. It really needs instructions. I would be wary of the noise issue though, given what other reviewers have said: downstairs can be noisy Fridays and Saturdays, and the pub is next door to a large Wetherspoons. In all, a good stay and a good experience.
Overnattede 2 nætter i december 2023
Svar fra Guest Relations den 4. jan. 2024
Dear Chris,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

8/10 Udmærket

Claudia Maria

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was nearly okay. The roomservice should be some better.
Overnattede 5 nætter i november 2023
Svar fra Guest Relations den 8. dec. 2023
Dear Claudia,Thank you for your valued feedback.Hoping you have the opportunity to return.

8/10 Udmærket

Ian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice rooms. Modern hotel. Friendly staff.
Overnattede 1 nat i oktober 2023
Svar fra Guest Relations den 31. okt. 2023
Dear Ian,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 Fremragende

Sally

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Second visit to this boutique hotel
Second time we have stayed here. Staff friendly, accommodation modern and very clean. Continental Breakfast was ideal too. Would definitely recommend.
Overnattede 1 nat i september 2023
Svar fra Guest Relations den 17. okt. 2023
Dear Sally,Thank you for your valued feedback.Hoping you have the opportunity to return.

10/10 Fremragende

Sally

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely Boutique Hotel
We have stayed here before. Lovely boutique hotel. Perfect location close to shops and railway station. Staff friendly, room spotlessly clean and modern. Continental Breakfast ideal too. Would recommend.
Overnattede 1 nat i september 2023
Svar fra Guest Relations den 17. okt. 2023
Dear Sally,Thank you for your valued feedback.Hoping you have the opportunity to return.

6/10 Okay

Jose, Stony Point

Rejste med familie, Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is not a 4 star hotel. Paint coming off from the walls. No reception during the day. The bath towels are stained. There are not enough hotels in the area for them to compete with that's why they're still in business.
Overnattede 6 nætter i september 2023
Svar fra Guest Relations den 17. okt. 2023
Dear Jose,Thank you for your valued feedback.Hoping you have the opportunity to return.

10/10 Fremragende

Ian

Overnattede 2 nætter i september 2023
Svar fra Guest Relations den 17. okt. 2023
Dear Ian,Thank you for your valued feedback.Hoping you have the opportunity to return.

10/10 Fremragende

Stephen

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good check-in and very pleasant staff in all areas. Very comfortable room.
Overnattede 2 nætter i september 2023
Svar fra Guest Relations den 18. sep. 2023
Dear Stephen,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.

6/10 Okay

Jose, Stony Point

Rejste med partner
Synes ikke om: Service og personale, faciliteter
The only hotel that there's no reception during the day. We ca
Overnattede 4 nætter i september 2023
Svar fra Guest Relations den 18. sep. 2023
Dear Jose,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.

10/10 Fremragende

Jim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had a great time and have no complaints about anything. Enough said!
Overnattede 4 nætter i september 2023
Svar fra Guest Relations den 14. sep. 2023
Dear Jim,Thank you for your valued review.Hoping you have the opportunity to return.

6/10 Okay

Mark

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i august 2023
Svar fra Guest Relations den 18. aug. 2023
Dear Mark,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

2/10 Forfærdeligt

SANDRA

Wey noisy on the weekend
Overnattede 3 nætter i juli 2023
Svar fra Guest Relations den 31. jul. 2023
Dear Sandra,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 Fremragende

Sharon

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023
Svar fra Guest Relations den 18. jul. 2023
Dear Sharon,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

8/10 Udmærket

Hannah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay. Will be back!
Having read previous reviews, in particular about noise on weekends, we were a little worried. But there was nothing to worry about. Our room was on the second floor and we weren't disturbed at all. Aircon was amazing, the bed was very comfortable (loads of storage!) Breakfast was simple continental but high quality, especially the coffee. This hotel knows how to do the basic things really well. Staff were all lovely and the service was excellent. Only shame was the Wifi, which we kept being unable to sign into and access (on multiple devices). We will definitely stay there again!
Overnattede 2 nætter i juli 2023
Svar fra Guest Relations den 18. jul. 2023
Dear Hannah,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

8/10 Udmærket

Neil

Overnattede 2 nætter i juli 2023
Svar fra Guest Relations den 18. jul. 2023
Dear Neil,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 Fremragende

Judith

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023

8/10 Udmærket

Carol

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2023
Svar fra Guest Relations den 12. jul. 2023
Dear Carol,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.

8/10 Udmærket

Richard

Overnattede 2 nætter i juni 2023
Svar fra Guest Relations den 28. jun. 2023
Dear Richard,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.

10/10 Fremragende

Ian

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Modern hotel, which was very clean along with a good continental breakfast. Recommended
Overnattede 1 nat i juni 2023
Svar fra Guest Relations den 28. jun. 2023
Dear Ian,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.

8/10 Udmærket

Thomas Alan

Overnattede 2 nætter i juni 2023
Svar fra Guest Relations den 28. jun. 2023
Dear Thomas Alan,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.

10/10 Fremragende

Carlos

Overnattede 1 nat i juni 2023
Svar fra Guest Relations den 28. jun. 2023
Dear Carlos,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.

10/10 Fremragende

Joanna

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Guest Relations den 28. jun. 2023
Dear Joanna,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.

10/10 Fremragende

Mary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2023
Svar fra Guest Relations den 31. maj 2023
Dear Mary,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 Fremragende

jeevan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2023
Svar fra Guest Relations den 23. maj 2023
Dear jeevan,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.Guest Relations

10/10 Fremragende

Michelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2023
Svar fra Guest Relations den 23. maj 2023
Dear Michelle,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.Guest Relations

8/10 Udmærket

Tracey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel was nice, breakfast was nice but didn’t get much sleep had a loud noise like a generator vibrating in our room - hotel must have known about noise as they had complimentary ear plugs in the room which is very odd.
Overnattede 1 nat i april 2023
Svar fra Guest Relations den 23. maj 2023
Dear Tracey,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.Guest Relations

8/10 Udmærket

Gerard

Overnattede 1 nat i april 2023
Svar fra Guest Relations den 19. apr. 2023
Dear Gerard,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.Guest Relations

10/10 Fremragende

David

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter
Regular Guest
Regularly stay here for work. Friendly, helpful staff with rooms comfy and clean.
Overnattede 2 nætter i marts 2023
Svar fra Guest Relations den 29. mar. 2023
Dear David,Thank you for your valued feedback following your recent stay. Hoping you have the opportunity to return.

10/10 Fremragende

Alexander

Overnattede 1 nat i marts 2023
Svar fra Guest Relations den 29. mar. 2023
Dear Alexander,Thank you for your valued feedback following your recent stay. Hoping you have the opportunity to return.

8/10 Udmærket

Jean

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2023
Svar fra Guest Relations den 23. feb. 2023
Dear Jean,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 Fremragende

David

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean, comfortable and quiet
Personnel friendly and accomodating. Hotel conveniently located near town centre and station. Rooms clean and quient with no disturbance from outside.
Overnattede 1 nat i februar 2023
Svar fra Guest Relations den 23. feb. 2023
Dear David,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 Fremragende

Duncan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2023
Svar fra Guest Relations den 23. feb. 2023
Dear Duncan,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 Fremragende

Phil

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were very friendly and helpful, everywhere was clean and nicely presented. Would definitely use again.
Overnattede 1 nat i januar 2023
Svar fra Guest Relations den 20. jan. 2023
Dear Phil,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 Fremragende

JANET

Overnattede 1 nat i december 2022
Svar fra Guest Relations den 5. jan. 2023
Dear Janet,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 Fremragende

J R

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Always a good stay
Great hotel in Surbiton close to the train station and easy access to London Waterloo. Nice continental breakfast and modern room with nice bathroom. Always a good stay.
Overnattede 2 nætter i december 2022
Svar fra Guest Relations den 29. dec. 2022
Dear J R,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.

8/10 Udmærket

Paul

Overnattede 1 nat i december 2022
Svar fra Guest Relations den 29. dec. 2022
Dear Paul,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.

8/10 Udmærket

A

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We'll be back
Use this hotel often. very close to rail station Waterloo 15 min train ride. Has good parking facility's As it was my wife's birthday, we spent several nights there, as location excellent for sightseeing & restaurants. Advise to stay in top floor, as certain nights they have music till 1.00 am, though they do supply free earplugs and it was not an issue for us.
Overnattede 3 nætter i september 2022
Svar fra Guest Relations den 28. sep. 2022
Dear A,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

8/10 Udmærket

Joanna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2022
Svar fra Guest Relations den 21. sep. 2022
Dear Joanna,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 Fremragende

Alex

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Friendly Helpful Stuff
Accommodating and responsive stuff. They arranged drinks in the room on request and stored our cake in the fridge at the kitchen (upon request). Very comfortable bed!!!
Overnattede 2 nætter i september 2022
Svar fra Guest Relations den 21. sep. 2022
Dear Alex,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

4/10 Dårligt

T

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Never again
The Hotel is in a great location for Surbiton station however that's as good as it gets for this review. Check in was easy and stress free. The room was on the first floor and was dirty. Three out of the four pillow cases were stained and the bath had not been cleaned (Toe nails in bath). The walls were stained with yellow stuff and the kitchen extraction fan was right outside our window. To the rear of our room was a yard and at 0600hrs the yards forklift started. Breakfast is very poor with the pastries being stale and there are eggs however you are expected to boil them yourself. I appreciate business have to make money however we paid a lot for this room and it was as if the Hotel didn't want us to return before we had even arrived.
Overnattede 2 nætter i september 2022
Svar fra Guest Relations den 21. sep. 2022
Dear T,Thank you for your valued feedback following your recent stay.I am delighted you found the location convenient however I am sorry to learn that the allocated room was not serviced to our normally very high standard of cleaning prior to your arrival. I would like to assure you that your observations have been brought to the attention of the Head Housekeeper.Hoping you have the opportunity to return to see that what you experienced was very much an exception and not the norm.