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Anmeldelser af Holiday Inn Express London - Earl's Court, an IHG Hotel

3 out of 5
Holiday Inn Express London - Earl's Court, an IHG Hotel
295 North End Road, London, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 401 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 447 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 115 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 23 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 16 af i alt 1002 anmeldelser" "

8,6/10

Rengøring

9,0/10

Service og personale

7,8/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Ninna

Overnattede 6 nætter i marts 2023
Svar fra Noelia den 31. mar. 2023
Dear Ninna,Thank you very much for choosing to stay with us and giving us a 10!Our guests feedback is very important to us.We are looking forward to welcoming you again in the future!Kind regards,Noelia and Team Earls Court.

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Noisy building, good location
Overnattede 7 nætter i august 2022
Svar fra amy den 16. aug. 2022
I am afraid you found the building noisy we would of moved you to the other building had we known.

6/10 Okay

Naziha

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
det eneste positivt ved hotellet er persnallet. De var søde og hjælpesomme.
Overnattede 6 nætter i juli 2022
Svar fra Cassandra V. den 31. jul. 2022
Dear Naziha, thank you so much for your kind review!

8/10 Udmærket

Lars

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juni 2022
Svar fra Kieron den 7. jun. 2022
Thank you Lars! We hope to see you again in the future.

10/10 Fremragende

Ellen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God beliggenhed
Dejligt venligt og hjælpsomt personale. God beliggenhed tæt på undergrund og vi havde et dejligt roligt værelse. Hurtig udtjekning. Vi kommer gerne igen.
Overnattede 1 nat i december 2021
Svar fra Kieron den 20. dec. 2021
Thank you so much for your comments and 10/10 score. We hope to welcome you back again in the future. Kind regards

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Selve hotellet var super fint. Rigtig rydelighed og flot rengøring. Morgenmaden var ok. Venlig betjening af personale Mht. beliggenhed var der lidt langt til undergrundsstation.
Overnattede 4 nætter i marts 2020
Svar fra Kieron den 23. mar. 2020
Thank you for your feedback. We hope you return in the future. Kind regards

8/10 Udmærket

Anbreen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Alt i alt godt
Flink personale, behjælpelige Altid ryddeligt værelse når man kom hjem efter dagens udflugter God mad og drikke til morgenmaden
Overnattede 5 nætter i februar 2020
Svar fra Kieron den 24. feb. 2020
Thank you for taking the time to write a review following your stay with us. I'm very pleased to hear that you enjoyed your stay and hope to welcome you back again soon. Kind regards

8/10 Udmærket

Süreyya

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i februar 2020
Svar fra Kieron den 18. feb. 2020
Thank you for your feedback. We hope to see you again in the future.

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Små senge
Havde et værelse til 4. Sengene var meget små og sovesofaen var meget ubehagelig at sove 2 på.
Overnattede 3 nætter i november 2019
Svar fra Kieron den 6. nov. 2019
Dear Guest, Thank you for staying with us. We appreciate your feedback. Kind regards

10/10 Fremragende

Verificeret rejsende

Overnattede 4 nætter i juni 2019
Svar fra Ugne den 25. jun. 2019
Dear Guest, Thank you very much for your time and effort leaving us a feedback. We value your opinion so we could improve our services.

8/10 Udmærket

Mogens

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2019
Svar fra Ugne den 25. jun. 2019
Dear Guest, Thank you very much for your time and effort leaving us a feedback. We value your opinion so we could improve our services.

8/10 Udmærket

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt sted nær Craven Cottage
Rigtig dejligt ophold. Fint værelse og god service. Morgenmaden var dog både kaotisk og ikke specielt god.
Overnattede 2 nætter i maj 2019
Svar fra Ugne den 25. jun. 2019
Dear Guest, Thank you very much for your time and effort leaving us a feedback. We value your opinion so we could improve our services.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i maj 2018
Svar fra Ugne den 9. jul. 2018
Dear Guest, Thank you very much for your feedback. Every feedback is very important to us so we could improve our services. We are pleased to hear that you enjoyed our bed and breakfast! We are looking forward to welcoming you back in the future! Kind Regards, Ugne Valinciute

6/10 Okay

Ulla, Danmark

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tæt på undergrund og busser. Roligt område.
Pæn og rent hotel med værelser med aircondition. Morgenmaden var bedre end forventet.
Overnattede 5 nætter i maj 2018
Svar fra Ugne den 9. jul. 2018
Dear Guest, Thank you very much for your feedback. Every feedback is very important to us so we could improve our services. We are pleased to hear that you enjoyed our bed and breakfast! We are looking forward to welcoming you back in the future! Kind Regards, Ugne Valinciute

8/10 Udmærket

Jacob

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

8/10 Udmærket

Mette, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint til prisen
Fine værelser og morgenmad til prisen. Den venlige unge mand i Receptionen fik os til at føle os velkomne og godt tilpas med det samme ved ankomst. Vi boede to voksne og to store børn på værelset, og rigtigt, - der er ikke meget plads. Vi skulle dog kun sove på værelset, så det var fint. Dejligt stort badeværelse.
Overnattede 3 nætter i december 2017

8/10 Udmærket

Finn Bygballe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Value for money - prøv det.
Hotellet kan godt være sin indsats bekendt. Dejlig nem ind- og udtjekning, OK værelser og fine forhold til handicappede. Ville ønske der var ost og skinke ved morgenbordet - men smag er jo individuel, ellers OK Placeringen ligger 10 minutters gang til Chelseas fodboldstadion.
Overnattede 4 nætter i november 2017

10/10 Fremragende

Ellen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2017

8/10 Udmærket

Brian, Copenhagen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fint hotel til prisen
Kun positiv. Ligger fint i forhold til metro og centrum. Hotellets standard er god og kan anbefales.
Overnattede 3 nætter i oktober 2017

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i juli 2017

8/10 Udmærket

Henrik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint Hotel
Et fint hotel. Dejlig morgenmad. Ok værelse med fint badeværelse med brus. Ikke godt med dobbelt dyne.
Overnattede 4 nætter i juli 2017

2/10 Forfærdeligt

salah

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Overnattede 4 nætter i maj 2024
Svar fra Paris Gebon den 22. maj 2024
We are truly sorry to hear about your disappointing experience. Your feedback is very important to us, and we sincerely apologize for any issues you encountered during your stay. Please know that we are addressing your concerns to ensure improvements are made. We would appreciate the opportunity to discuss this further and make things right. Thank you for bringing this to our attention.Best Regards Reception Team

8/10 Udmærket

sébastien

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très pratique pour relier Londres et le métro a moindre coût
Overnattede 2 nætter i maj 2024
Svar fra jan den 20. maj 2024
Dear SebasienMany thanks for your kind review we are glad you enjoyed your stay with us and hopefully look forward to welcoming you again soon.Kind RegardsHiex Earls Court

8/10 Udmærket

Karin Marie

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Convenient and fantastic breakfast
Overnattede 3 nætter i marts 2024
Svar fra Marinela den 18. maj 2024
Dear Karin,Thank you for your feedback! We're delighted to hear you found our location convenient and enjoyed the fantastic breakfast. We look forward to welcoming you back soon!Best Regards,MarinelaFront Office Manager

10/10 Fremragende

Valerie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient location for transport, nights out and fine dining options. Close to museums and tourists sites
Overnattede 1 nat i maj 2024
Svar fra Marinela den 15. maj 2024
Dear Valerie, Thank you for your feedback! We're delighted to hear that you found our hotel's location convenient for transportation, nightlife, and dining options. Being close to museums and tourist sites is certainly a plus! Thank you for choosing to stay with us, and we hope to welcome you back again soon.Best Regards,MarinelaFront Office Manager

10/10 Fremragende

Christoph

Rejste med familie
Synes godt om: Rengøring, service og personale
Das Zusatzbett wer durchgelegen
Overnattede 2 nætter i maj 2024
Svar fra Jan den 13. maj 2024
Dear ChristopheMany thanks for your response firstly I am sorry that your stay was not as enjoyable as we would of liked. I am truly sorry that you found the additional bed was saggy and we are going to investigate these issues that you have brought to out attention, I truly hope you will give us another opportunity of staying with us again.Kind RegardsJanetGuest Services Manager

10/10 Fremragende

Brad

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean hotel Staff very friendly and helpful Would recommend.
Overnattede 1 nat i maj 2024
Svar fra Marinela den 6. maj 2024
Dear Brad,Thank you for your positive feedback! We're delighted to hear that you found our hotel very clean and our staff friendly and helpful. Your recommendation means a lot to us. We look forward to welcoming you back on your next visit!Best Regards,MarinelaFront Office Manager

8/10 Udmærket

Stuart

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel and its staff are fine and it provides good value for money. Our room was clean and comfortable and even though it looked out onto the main road noise was not an issue. However the surrounding area is a bit flaky and both underground stations are about ten minutes walk away.
Overnattede 1 nat i april 2024
Svar fra Marinela den 28. apr. 2024
Dear Stuart,We appreciate your feedback! It's great to hear that you found our hotel and staff satisfactory, and that you enjoyed the cleanliness and comfort of your room. Thank you for choosing to stay with us!Best Regards,MarinelaFront Office Manager

10/10 Fremragende

Edwin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
For me the cleaning was a huge plus and the front desk was friendly and amazing. Let's not forget the free breakfast that was included.
Overnattede 4 nætter i april 2024
Svar fra Marinela den 17. apr. 2024
Dear Edwin,Thank you for sharing your positive experience with us! We're delighted to hear that you found our cleaning services exceptional and that our front desk team provided friendly and amazing service. We're also glad you enjoyed our complimentary breakfast. Your satisfaction is our priority, and we look forward to welcoming you back again soon!

10/10 Fremragende

wilma

Overnattede 3 nætter i marts 2024
Svar fra Marinela den 28. apr. 2024
Dear Wilma,Thank you for your glowing review! We're thrilled to hear that you had such a positive experience with us. We look forward to welcoming you back in the future!Best Regards,MarinelaFront Office Manager

6/10 Okay

Alan Infante

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring
Muy buena ubicación considerando el precio con acceso a transporte público. Lo malo es la calidad del desayuno, cuarto diminutos en condiciones lamentables.
Overnattede 4 nætter i marts 2024
Svar fra Marinela den 31. mar. 2024
Dear Alan, Thank you for sharing your experience with us. We're glad to hear that you found our hotel's location convenient and accessible to public transport. We appreciate your feedback regarding the breakfast quality and will take it into account for future improvements. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future.Best Regards,MarinelaFront Office Manager

8/10 Udmærket

Gabriela

Rejste med familie
Synes godt om: Rengøring, faciliteter
Instalaciones deterioradas
Overnattede 3 nætter i marts 2024
Svar fra Marinela den 28. mar. 2024
Dear Gabriela,Thank you for your review ! We're delighted you enjoyed your stay with us. We look forward to welcoming you back in the future! Regards Paris Gebon Guest Service Assistant

10/10 Fremragende

Diana G

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
The staff was amazing! Location was perfect within walkable distance from transportation. I would recommend or stay again.
Overnattede 2 nætter i marts 2024
Svar fra Marinela den 25. mar. 2024
Dear Diana,Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing experience with our staff and that our location suited your needs perfectly.It's fantastic to know that you would recommend us and that you'd consider staying with us again. We would be honoured to welcome you back anytime!Best Regards,MarinelaFront Office Manager

8/10 Udmærket

Rüdiger

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
nice quiet stay, interesting area, 2 metro stations nearby, we have been here several times and were never disappointed. A small fridge wouldn't be bad, especially if you need to refrigerate medication
Overnattede 1 nat i marts 2024
Svar fra Marinela den 25. mar. 2024
Dear Rudiger,Thank you for your kind review! We're delighted to hear that you enjoyed a nice and quiet stay in our hotel and found the area interesting. It's wonderful to know that our proximity to the metro stations met your needs.We appreciate your feedback regarding the fridge suggestion, especially for storing medication. We'll certainly take this into consideration for future improvements.We're grateful for your continued loyalty and look forward to welcoming you back for another excellent stay!Bes Regards,MarinelaFront Office Manager

10/10 Fremragende

Demosthenes

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel staff are excellent in dealing customer service The are professional and knowledgeable whatever your needs
Overnattede 4 nætter i marts 2024
Svar fra Marinela den 23. mar. 2024
Dear Demosthenes,Thank you for your feedback!We are delighted to hear that our hotel staff provided excellent customer service. They are dedicated professionals who are well-equipped to assist with any of your needs. We hope to have the pleasure of welcoming you back again soon!Best Regards,MarinelaFront Office Manager

10/10 Fremragende

Girish

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ok
Overnattede 1 nat i marts 2024
Svar fra Marinela den 23. mar. 2024
Dear Girish,Thank you for your feedback!We hope to have the pleasure of welcoming you back again soon!Best Regards,MarinelaFront Office Manager

10/10 Fremragende

Martin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfekt für einen Städtetrip
Overnattede 4 nætter i februar 2024
Svar fra Marinela den 13. mar. 2024
Dear Martin,Thank you for your kind words! Your satisfaction is our priority. We look forward to welcoming you back on your next visit!Best Regards,MarinelaFront Office Manager

8/10 Udmærket

Erika

Synes godt om: Rengøring, service og personale, faciliteter
The hotel and staff were great, but the lobby and dinning area need’s updated
Overnattede 1 nat i december 2023
Svar fra jc den 1. mar. 2024
Dear ErikaThank you for taking the time to tell us about your experience at Holiday Inn Express LONDON - EARL'S COURT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regards Jean-Claude - Night Manager

6/10 Okay

Carlos A

Rejste med familie
Decent Hotel Close to Fulham
Decent hotel close to Fulham
Overnattede 2 nætter i februar 2024
Svar fra Marinela den 13. mar. 2024
Dear Carlos,Thank you for your kind words! We're delighted to hear that you enjoyed your stay. Your satisfaction is our priority. We look forward to welcoming you back on your next visit!Best Regards,MarinelaFront Office Manager

10/10 Fremragende

Stefan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nettes personal und saubere (wenn auch etwas kleine) Zimmer.
Overnattede 3 nætter i februar 2024
Svar fra Marinela den 13. mar. 2024
Dear Guest, Thank you for your kind words! We're delighted to hear that you enjoyed your stay and appreciated our staff. Your satisfaction is our priority, and we're glad you found the breakfast selection and service to your liking. We look forward to welcoming you back on your next visit!Best Regards,MarinelaFront Office Manager

10/10 Fremragende

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very handsome waiter and personal
Overnattede 3 nætter i februar 2024
Svar fra jc den 1. mar. 2024
Dear Martin Thank you for taking the time to tell us about your experience at Holiday Inn Express LONDON - EARL'S COURT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regards Jean-Claude - Night Manager

8/10 Udmærket

Emmanouil

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cleaning and room quality fine. However, although i requested a quiet room and told before check-in that i will get an annex room, got a room facing the main street. Result was an interrupted sleep and constant road noise. This was corrected after complaining the next morning but still one night lost. Breakfast good but coukd use some variety especially in hot options. Breakfast staff extremely friendly.
Svar fra jc den 1. mar. 2024
Dear EmmanouilThank you for taking the time to tell us about your experience at Holiday Inn Express LONDON - EARL'S COURT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regards Jean-Claude - Night Manager

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Outdated room, good breakfast
Give the reviews of the hotel, I was expecting better. It was a bit of a let-down. I don't know the value for money for others, but I paid over 155£ a night and I was expecting better because I've stayed in nicer rooms for less money, even in London. The room was very outdated. It was dusty (a good vacuuming needed), the couch my kids slept on was uncomfortable, dirty and broken. They got a blanket that was big enough for one person and one of them was never covered at night. The chair was dirty, first I thought it was old and scratched but after I cleaned it, it was shiny again. The door handle was broken, the tap was rusty and there was absolutely no storage whatsoever. Very poor amenities, a kettle and only 2 cups even though the room was made for 4 people. The service was good and when I told the reception that my pillow had blood stains on it they immediately changed it. Breakfast was good and abundant. The guys who tended breakfast tables were friendly. However I did notice a guy who filled milk dispenser throw plastic jugs in a common trash bin. I hoped they would get recycled. The area was nice, next to two bus stops and a 5 min walk from the underground, with some very nice eateries around. Overall, will probably not stay again. And when 155£ is considered a good deal for this kind of a room, I'll simply not visit London and vacation elsewhere.
Overnattede 4 nætter i februar 2024
Svar fra Marinela den 20. feb. 2024
Dear Guest,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LONDON - EARL'S COURT.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments!Best Regards,MarinelaFront Office Manager

10/10 Fremragende

Gary

Overnattede 1 nat i februar 2024
Svar fra Marinela den 20. feb. 2024
Dear Gary,Thank you for taking the time to tell us about your experience at Holiday Inn Express LONDON - EARL'S COURT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards,MarinelaFront Office Manager

8/10 Udmærket

Gary

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i februar 2024
Svar fra Marinela den 20. feb. 2024
Dear Gary,Thank you for taking the time to tell us about your experience at Holiday Inn Express LONDON - EARL'S COURT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards,MarinelaFront Office Manager

10/10 Fremragende

Rena

Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Well located and easy transport links
Overnattede 2 nætter i januar 2024
Svar fra Marinela den 7. feb. 2024
Dear Rena,Thank you for your positive feedback! We're thrilled you enjoyed your stay, and we appreciate your kind words about our room, location, and exceptional service. We look forward to welcoming you back in the future!Best regards,MarinelaFront Office Manager

2/10 Forfærdeligt

Liliana, Thorold

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024
Svar fra jc den 1. feb. 2024
Dear LilianaThank you for taking the time to tell us about your experience at Holiday Inn Express LONDON - EARL'S COURT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We Sorry you did not enjoy your stay and hope that you will give us the opportunity to serve you again in the future. kind regards Jean-Claude - Night Manager

10/10 Fremragende

Craig

Overnattede 1 nat i januar 2024
Svar fra Marinela den 29. jan. 2024
Dear Craig, Thank you for taking the time to tell us about your experience at Holiday Inn Express LONDON - EARL'S COURT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards,MarinelaFront Office Manager

6/10 Okay

KAM WAH

Rejste med familie
Synes godt om: Rengøring
房間的燈光超暗,執拾行李也很辛苦,光線昏暗 沒有行李架，沒有牙膏牙刷。 另外酒店員工除了一位男性員工外 三天接觸的其他員工完全欠缺笑容。 此酒店介乎三個地鐵站之間 一般都要行10幾至20分鐘 要推行李頗為辛苦 早餐選擇不多，但幾好味
Overnattede 2 nætter i januar 2024
Svar fra Jan den 29. jan. 2024
Dear KamMany thanks for your comments we really appreciate you taking the time to respondKind RegardsJanetGuest Services Manager

8/10 Udmærket

Peter

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overall, the helpful and cheerful staff and hotel were a good value. The breakfast included was also an excellent bonus and one of the major reasons for our choosing them. Good people working to please their customers!
Overnattede 3 nætter i januar 2024
Svar fra Jan den 29. jan. 2024
Dear PeterMany thanks for taking the time to respond we really appreciate thisKind RegardsJanetGuest Services Manager