Dear Luna,Thank you for providing a rating on your recent stay with us.We regret to learn that we could not live up to your expectations on this occasion. It would be truly appreciated if you could contact us directly to let us know your suggestions for improvements.We look forward to hearing back from you.Kind regards,Omar

Dear Jack,Thank you for sharing your positive experience with us. We are delighted to hear that you found our hotel to be nice and centrally located, with a good room and English breakfast. It's also wonderful to know that our staff contributed to a friendly atmosphere during your stay.Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay. If you have any specific comments or suggestions for improvement, please feel free to share.Thank you for choosing our hotel.Best regards,Monique City Sleeper at Royal National Hotel

Dear Guest,Thank you for your feedback about your stay at The Royal National Hotel. We're delighted to hear that you had an overall very good experience, with a perfect location, nice room, and a good breakfast. We're also glad that you had a great check-in experience and that you would consider staying with us again.We appreciate your suggestion for USB outlets in the rooms, and we'll take it into consideration as we work to enhance our facilities and amenities to provide a more modern and convenient stay for our guests.Your feedback is valuable, and we look forward to serving you again in the future with potential improvements based on your input.Best Regards,Melissa

Dear June Kjær ,Thank you for sharing your positive feedback about your stay at the Royal National Hotel. We're delighted to hear that you found the hotel to be a nice place and appreciated its proximity to attractions. We trust you had an enjoyable time exploring London.If you ever plan to return or have any further comments or recommendations, don't hesitate to reach out to us.Best regards,MoniqueCity Sleeper Hotel

Thank you for your feedback. We apologize if you feel that our hotel is overpriced compared to what you expected. We strive to provide a high-quality experience for our guests, including comfortable accommodations, excellent service, and various amenities. We regularly review our pricing to ensure it aligns with the value we offer. However, we appreciate your perspective and will take your comments into consideration for future improvements. If there is anything specific you would like us to address or if you have any further concerns, please let us know. We hope to have the opportunity to welcome you back and exceed your expectations in the future.

We are pleased you had such a great stay with us. Thank you for your review.

Dear Hanne,Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a delightful 4-day stay at our hotel. Our team works tirelessly to create a memorable and enjoyable stay for all our guests, and it warms our hearts to know that our efforts were appreciated.We couldn't agree more; our hotel's prime location is one of its greatest assets. Being within walking distance to numerous experiences allows our guests to fully immerse themselves in the beauty and charm of the area. We hope you had the opportunity to explore and make the most of your time here.We pride ourselves on our friendly and accommodating staff, and we're glad they left such a positive impression on you. Providing excellent service is at the core of our values, and your kind words will surely motivate us to keep up the great work.Once again, thank you for choosing our hotel for your recent stay, and we sincerely hope to have the pleasure of welcoming you back for another memorable experience whenever your travels bring you this way again. Safe travels and warm regards from all of us!Best Regards,Susmitha DubaCity Sleeper at Royal National Hotel

Dear Cecilie,Thank you so much for your fantastic review of our hotel! We are thrilled to hear that you had such a positive experience during your stay and we sincerely appreciate your kind words.We are delighted that you found our rooms spacious with comfortable beds. It's wonderful to know that you enjoyed the amenities, including the Chrome cast on the TV, which provided added convenience and entertainment during your stay. We strive to ensure that our guests have everything they need for a comfortable and enjoyable stay, and we're glad to hear that we succeeded in meeting your expectations.We're also thrilled that you found the noise level to be satisfactory, allowing you to have a peaceful and restful sleep. Additionally, we're glad that you were pleased with the efficiency of our elevator service and the excellent selection at breakfast. We aim to provide a wide variety of choices to cater to different preferences and dietary needs, and we're delighted that you enjoyed the options available.Furthermore, we're pleased that you liked the surrounding area and found it convenient for transportation. We take pride in our location and the accessibility it provides to various attractions and transportation hubs in London.Thank you for your recommendation, and we genuinely appreciate your intention to stay with us again in the future. We would be delighted to welcome you back on your next visit to London and provide you with another wonderful experience.Best Regards,Susmitha DubaCity Sleeper Reception

Dear Kenneth Lindemann,We appreciate you taking the time to provide feedback about your recent experience at the City Sleeper. We are happy to know that you had a good stay with us in general, and we really appreciate you for flagging up areas we can improve. Your feedback is essential in our effort to improve our service standards and it serves as motivation for our team in our effort to make sure every guest has a pleasant and comfortable experience. Again, thank you for your feedback. We hope to see you soon. Kind Regards, Iryna Khomyn City Sleeper at Royal National Hotel

Dear Torben, Thank you for your feedback.We are happy to know that we were able to exceed your expectations.We are looking forward to seeing you back soon. Kind regards, Athina PetikopoulouCity Sleeper at Royal National Hotel

Dear Daniel, Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you had a positive experience with us and that we were able to fulfill your upgrade request.We're thrilled that you found the second upgrade to be even better and worth recommending. Ensuring our guests have a comfortable and enjoyable stay is our top priority, and we're pleased that we exceeded your expectations.We appreciate your kind words and your intention to return. We look forward to welcoming you back for another fantastic stay in the future. Thank you again for your recommendation and support. We can't wait to have you back for another wonderful experience at our hotel.Warm regards,Athina PetikopoulouRoyal National Hotel

Dear Jesper, Thank you so much for taking the time to leave us such fantastic feedback. It is such a pleasure for us to know how much you have enjoyed your stay with us.We hope to see you back soon. All the best, Athina City Sleeper at Royal National Hotel

Dear Rikke,Thank you so much for taking the time to leave us such wonderful review. We strive to make each stay as pleasant and comfortable as possible, so receiving your positive feedback is very rewarding for us. We'll be looking forward to welcoming you soon again. Best regards, Athina Petikopoulou City Sleeper at Royal National Hotel

Dear Kim, Thank you for taking the time to let us know about your great experience at the City Sleeper. We are so delighted to hear how much you enjoyed your stay with us. We very much appreciate your kind comments and look forward to sharing your feedback with the entire team and we will be sure to thank them for their continued high standard of service. It is always rewarding for our hard-working members of staff to receive such positive feedback!We look forward to welcoming you back to our hotel in the near future. All The Best, Jason City Sleeper at Royal National Hotel

Dear Sandra,Thank you for such an excellent review. I'm delighted to hear that you had a good stay with us and that you were comfortable in your room. We take pride in providing a clean and comfortable space for all of our guests and we work hard to offer high-quality service, so our team appreciates that you noticed. Thank you also for your kind words regarding our staff, we strive to make each stay as pleasant and comfortable as possible, so receiving your positive feedback is very rewarding to us. Again, thank you for sharing your comments and we look forward to welcoming you back in the near future. Best regards, Athina Petikopoulou Royal National Hotel

Dear Tina,Thank you for such an excellent review! We're so grateful that you took the time to share your feedback with us. I'm delighted to hear that you had a good stay with us .We look forward to welcoming you back shortly and continuing to meet your expectations. Best regards, Athina Petikopoulou City Sleeper at Royal National Hotel

Dear Jan, Thank you so much for such a wonderful feedback and thank you for sharing your impressions with us. We are delighted to know that you enjoyed your accommodation with us.Again, thank you for sharing your experience with us, and we are looking forward to welcoming you back. All the best, Athina Petikopoulou City Sleeper Royal National Hotel

Dear Henning, Thank you so much for such a fantastic review! We are looking forward to welcoming you back. All the best, Athina PetikopoulouCity Sleeper at Royal National Hotel

Dear guest, Thank you for taking the time to write a review. We appreciate your comments. We aim to provide all of our guests with a high-quality experience and rest assured that your feedback regarding the bed will be passed on to our housekeeping department for review. We hope to get the chance to welcome you back shortly!All the best, Karolina U. City Sleeper at Royal National Hotel

Dear Annelise, Thank you for taking the time to leave us such a wonderful review following your recent stay at City Sleeper at the Royal National Hotel. We are thrilled to see how much you have enjoyed your stay with us. However, I am disappointed to hear about your experience with the mattress. We take our guest feedback very seriously and rest assured your comments will be shared with our housekeeping department for review. Again, thank you for your kind comments and feedback and we look forward to welcoming you back shortly!All the best, Karolina U. City Sleeper at the Royal National

Dear Kristine, Thank you so much for taking the time to leave us such fantastic feedback. It is such a pleasure for us to know how much you have enjoyed your stay with us.We look forward to welcoming you back shortly and continuing to meet your expectations. Best regards, Athina PetikopoulouCity Sleeper at Royal National Hotel

Dear Guest,Thank you so much for taking the time to leave us such an amazing rate review following your recent stay at the City Sleeper. We are delighted to see how much you have enjoyed your stay with us. We look forward to welcoming you back soon!All the best,Sanda V.

Dear Anne Marie Lynge Petersen, We appreciate you taking the time to provide feedback about your recent experience at the Royal National. We are glad to hear that you had an overall good stay with us. Your feedback is essential in our effort to improve our service standards and your comments have been shared with the appropriate department so they may be addressed. Again, thank you for sharing your comments, and we hope to see you soon. Best wishes, Lucas S V Royal National Hotel

Dear Leonard, Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you have awarded us a perfect score, indicating that you had an exceptional stay with us. Your satisfaction is our utmost priority, and we are delighted to know that we succeeded in meeting your expectations during your time at our hotel. We hope that your stay was comfortable, enjoyable, and memorable. Should you have any further feedback or if there's anything we can do to further improve your experience in the future, please feel free to let us know. We are always here to assist you and ensure that you have a wonderful stay with us. Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back for another outstanding experience. Best regards, Mainul City Sleeper at Royal National Hotel

Dear Mukund, Thank you for taking the time to leave us feedback following your recent stay. We're pleased to see that you had a positive stay overall. It's wonderful to know that you enjoyed your time at City Sleeper at Royal National Hotel. We strive to provide excellent service and a comfortable environment for all our guests, and we're glad to hear that we met your expectations. Your feedback is invaluable to us, and we'll certainly take it into consideration as we strive to improve our offerings to better meet the needs of our guests. If you have any further comments or suggestions that could help us improve, please don't hesitate to share them with us. We're committed to ensuring that each guest has a memorable experience with us. Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future for an even better experience. Warm regards, Mainul City Sleeper at Royal National Hotel

Dear Fabian Yannic , Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you have awarded us a perfect score, indicating that you had an exceptional stay with us. Your satisfaction is our utmost priority, and we are delighted to know that we succeeded in meeting your expectations during your time at our hotel. We hope that your stay was comfortable, enjoyable, and memorable. Should you have any further feedback or if there's anything we can do to further improve your experience in the future, please feel free to let us know. We are always here to assist you and ensure that you have a wonderful stay with us. Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back for another outstanding experience. Best regards, Mainul City Sleeper at Royal National Hotel

Dear Liping, Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you have awarded us a perfect score, indicating that you had an exceptional stay with us. Your satisfaction is our utmost priority, and we are delighted to know that we succeeded in meeting your expectations during your time at our hotel. We hope that your stay was comfortable, enjoyable, and memorable. Should you have any further feedback or if there's anything we can do to further improve your experience in the future, please feel free to let us know. We are always here to assist you and ensure that you have a wonderful stay with us. Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back for another outstanding experience. Best regards, Mainul City Sleeper at Royal National Hotel

Dear Morgan, Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you have awarded us a perfect score, indicating that you had an exceptional stay with us. Your satisfaction is our utmost priority, and we are delighted to know that we succeeded in meeting your expectations during your time at our hotel. We hope that your stay was comfortable, enjoyable, and memorable. Should you have any further feedback or if there's anything we can do to further improve your experience in the future, please feel free to let us know. We are always here to assist you and ensure that you have a wonderful stay with us. Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back for another outstanding experience. Best regards, Mainul City Sleeper at Royal National Hotel

Dear Håkan Lars, Thank you for taking the time to rate your recent stay with us. We hope that your stay was comfortable, enjoyable, and memorable. We appreciate your feedback, as it helps us to enhance our services for all our guests. If you have any further comments or suggestions that could help us improve, please don't hesitate to share them with us. We're committed to ensuring that each guest has a memorable experience with us. Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back soon for an even better stay. Warm regards, Mainul Royal National Hotel

Dear Dana, Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you have awarded us a perfect score, indicating that you had an exceptional stay with us. Your satisfaction is our utmost priority, and we are delighted to know that we succeeded in meeting your expectations during your time at our hotel. We hope that your stay was comfortable, enjoyable, and memorable. Should you have any further feedback or if there's anything we can do to further improve your experience in the future, please feel free to let us know. We are always here to assist you and ensure that you have a wonderful stay with us. Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back for another outstanding experience. Best regards, Mainul City Sleeper at Royal National Hotel

Dear Vanessa, Thank you for taking the time to rate your recent stay with us.We hope that your stay was comfortable, enjoyable, and memorable. We appreciate your feedback, as it helps us to enhance our services for all our guests. If you have any further comments or suggestions that could help us improve, please don't hesitate to share them with us. We're committed to ensuring that each guest has a memorable experience with us. Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back soon for an even better stay. Warm regards, Mainul City Sleeper at Royal National Hotel

Dear Naoko, Thank you for taking the time to rate your recent stay with us. We hope that your stay was comfortable, enjoyable, and memorable. We appreciate your feedback, as it helps us to enhance our services for all our guests. If you have any further comments or suggestions that could help us improve, please don't hesitate to share them with us. We're committed to ensuring that each guest has a memorable experience with us. Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back soon for an even better stay. Warm regards, Mainul Royal National Hotel

Dear Luisa, Thank you for taking the time to leave us feedback following your recent stay. We're pleased to see that you had a positive stay overall. It's wonderful to know that you enjoyed your time at City Sleeper at Royal National Hotel. We strive to provide excellent service and a comfortable environment for all our guests, and we're glad to hear that we met your expectations. Your feedback is invaluable to us, and we'll certainly take it into consideration as we strive to improve our offerings to better meet the needs of our guests. If you have any further comments or suggestions that could help us improve, please don't hesitate to share them with us. We're committed to ensuring that each guest has a memorable experience with us. Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future for an even better experience. Warm regards, Mainul City Sleeper at Royal National Hotel

Dear Nicholetta , Thank you for taking the time to leave us feedback following your recent stay. We're pleased to see that you had a positive stay overall. It's wonderful to know that you enjoyed your time at City Sleeper at Royal National Hotel. We strive to provide excellent service and a comfortable environment for all our guests, and we're glad to hear that we met your expectations. If you have any further comments or suggestions that could help us improve, please don't hesitate to share them with us. We're committed to ensuring that each guest has a memorable experience with us. Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future for an even better experience. Warm regards, Mainul City Sleeper at Royal National Hotel

Dear Tim, Thank you so much for your perfect feedback. We are delighted to know how much you have enjoyed your accommodation with us. We hope to see you back soon. Kind Regards, Athina

Dear Hiba,Thank you for your feedback, we truly value every guest review and appreciate the time you've taken to share your experience with us.We are sorry to hear that you did not find your bed comfortable, please be assured that this has been mentioned to the head housekeeper and this has been taken very seriously, same goes for the mention to the security team, we will definitely provide extra training to them to ensure a better service.On the other hand we are glad you found our location convenient and we hope to welcoming you again in the future to provide you with an even more memorable experience.Kind regards,Mirko

Dear Sherry,Thank you for your feedback, it is great to know you had a good stay and that location was convenient for your travel schedule.We hope to welcoming you again in the future and wish you the best meanwhile.Kind regards,Mirko

Dear Randy,Thank you for rating your recent visit 5/5, it's great to receive such a score and we have shared it across the team.We look forward to welcoming you again in future.Kind regards,Mirko

Dear William,Many thanks for your good feedback.We are truly happy to hear you enjoyed your stay and we look forward to welcoming you again in the future.Kind regards,Mirko

Dear Lindy,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback, as it helps us to enhance our services for all our guests.If you have any further comments or suggestions that could help us improve, please don't hesitate to share them with us. We're committed to ensuring that each guest has a memorable experience with us.We look forward to welcoming you back soon for an even better stay.Warm regards,MainulCity Sleeper at Royal National Hotel

Dear Thomas,We are sorry to hear that on this occasion your experience was as good as expected.We strive to make memorable every guest experience, therefore we would appreciate if you could contact us directly at DAM-Royal@imperialhotels.co.uk to investigate further your feedback.Looking forward to hearing from you.Regards,Mirko

Dear Lisa Lynn,Thank you for sharing your positive experience with us! We are thrilled to hear that you found your room immaculate and more spacious than expected. Providing comfortable and clean accommodations is always our top priority, and it's wonderful to know that we succeeded in exceeding your expectations.We're also delighted that you found our location convenient, with easy access to the Underground and nearby coffee shops. It's great to hear that you would recommend us and that you would consider returning in the future.If there's anything more we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We value your feedback as it helps us to continually improve and provide the best possible experience for our guests.We look forward to welcoming you back to the City Sleeper at Royal National Hotel soon!Warm regards,MainulRoyal National Hotel

Dear Gabriele,Thank you for taking the time to rate your experience at our hotel. We are thrilled to see that you have awarded us a perfect score, indicating that you had an exceptional stay with us.Your satisfaction is our utmost priority, and we are delighted to know that we succeeded in meeting your expectations during your time at our hotel. We hope that your stay was comfortable, enjoyable, and memorable.Should you have any further feedback or if there's anything we can do to further improve your experience in the future, please feel free to let us know. We are always here to assist you and ensure that you have a wonderful stay with us.Once again, thank you for choosing to stay at our hotel. We look forward to welcoming you back for another outstanding experience.Best regards,MainulCity Sleeper at Royal National Hotel

Dear Heather,Thank you so much for taking the time to share your delightful experience at the City Sleeper at Royal National Hotel! We are thrilled to learn that you thoroughly enjoyed your 8-night stay with us.It's fantastic to hear that our central location, just five minutes from the Tube and within walking distance to Covent Garden, made exploring London convenient for you. We're pleased that you found our hotel to be well-organized despite its bustling atmosphere, and that you appreciated the spaciousness and coziness of your room after a long day of sightseeing.Your kind words mean the world to us, and we are truly honored that you would choose to stay with us again in the future. We can't wait to welcome you back to the City Sleeper at Royal National Hotel for another memorable stay!If there are any specific areas where you believe we can improve, please feel free to let us know. Your feedback helps us to identify areas for enhancement and ensures that we continue to provide the best possible experience for our guests.Warm regards,MainulCity Sleeper at Royal National Hotel

Dear Dimitar,Thank you for choosing to stay with us at the City Sleeper at Royal National Hotel and for sharing your valuable feedback.We're delighted to hear that you found our location to be convenient and that you enjoyed exploring London's attractions during your visit.It's wonderful to know that you found your room to be nice, clean, and equipped with a new and very good bathroom. We understand the importance of having a convenient luggage storage option, and we're glad that our service met your expectations.We apologize for any inconvenience caused by the street noise. As you mentioned, being in central London, some noise levels are expected. However, we do have rooms available at the back of the hotel that are quieter. In the future, please feel free to let us know your preference for a quiet room, and we will do our best to accommodate your request, subject to availability.Regarding the refrigerator, we do provide them upon request, but only for medication purposes. If you need a refrigerator for this purpose during your next stay, please don't hesitate to inform us, as our reception is open 24/7, and we will arrange it for you.Once again, thank you for your feedback. We hope to have the pleasure of welcoming you back to the City Sleeper at Royal National Hotel for another great stay in the future.Best regards,MainulCity Sleeper at Royal National Hotel

Dear Gary p,Thank you for taking the time to share your feedback with us.We're delighted to hear that you enjoyed a comfortable and restful night's sleep during your stay with us. Providing a clean and comfortable environment for our guests is one of our top priorities, and we're thrilled to know that you found our beds and pillows to be comfy.Your satisfaction is important to us, and we're glad that we could contribute to making your stay enjoyable. If there's anything else we can do to make your future visits even more pleasant, please don't hesitate to let us know. We're always here to assist you and ensure that you have a wonderful experience with us.We look forward to welcoming you back to the City Sleeper at Royal National Hotel in the future for another great stay!Warm regards,MainulCity Sleeper at Royal National Hotel