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Anmeldelser af Arran House Hotel

3 out of 5
Arran House Hotel
77-79 Gower Street, London, England

Anmeldelser

6,8
Bedømmelse på 10 − Fremragende. 12 af i alt 60 anmeldelser" "
Bedømmelse på 8 − Udmærket. 20 af i alt 60 anmeldelser" "
Bedømmelse på 6 − Okay. 13 af i alt 60 anmeldelser" "
Bedømmelse på 4 − Dårligt. 7 af i alt 60 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 60 anmeldelser" "

6,4/10

Rengøring

7,6/10

Service og personale

6,4/10

Faciliteter

6,0/10

Overnatningsstedets tilstand og faciliteter

6,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Céline

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Tres bien pour 4-5 jours
Overnattede 2 nætter i april 2024
Svar fra Arran House Hotel den 15. apr. 2024
Dear Celine, Thank you for sharing your positive experience with us. We’re thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again soon.

10/10 Fremragende

Robin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location, lovely room
Overnattede 6 nætter i marts 2024
Svar fra Arran House Hotel den 14. apr. 2024
Thank you so much for your review Robin, we’re glad to read your enjoyed your stay and our facilities met your expectations

8/10 Udmærket

steven nmn

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was just ok ,and served it's purpose
Overnattede 6 nætter i marts 2024
Svar fra Arran House Hotel den 6. apr. 2024
Many thanks for your kind words. We’re pleased to read you enjoyed your stay, check-in was very easy, room was comfortable, modern, and clean and locating was handy as well. We appreciate your feedback regarding the size of the sink and we will take this into consideration to improve our service in the future. We look forward to welcoming you back on your next visit to London.

8/10 Udmærket

Adam

Synes godt om: Service og personale
The property was easily accessible from the tube and very central for exploring London. Some of the decor and furniture could do with updating and cleaning thoroughly e.g. stains in the wardrobe and tide marks on the walls from previous water leakages or damp
Overnattede 2 nætter i marts 2024
Svar fra Arran House Hotel den 1. apr. 2024
Thanks for the feedback. We’re happy to read that our location meet your expectation. We’re sorry about the cleanliness, we hope you will give us another change in the future.

10/10 Fremragende

Dorothy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Arran House Hotel den 29. mar. 2024
Dear Dorothy, Thank you for sharing your positive experience with us. We’re thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again soon.

2/10 Forfærdeligt

Francis

Rejste med familie og småbørn
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Logés dans une chambre sans salle de bain avec seulement un lavabo avec un minuscule filet d'eau que chaude, une porte sans verrou, une fenêtre en bois sans isolation thermique ou sonore également dépourvue de verrouillage et donc propice au cambriolage de jour comme de nuit, le personnel faisant mine d'y remédier mais qui ne fera rien. Bref bien trop chère pour une chambre datant du siècle dernier !
Overnattede 3 nætter i februar 2024
Svar fra Arran House Hotel den 29. feb. 2024
Thank you for bringing this to our attention. We apologize for any inconvenience or frustration you may have experienced during your stay. We take all feedback seriously and will use it to improve our services.

10/10 Fremragende

Elena

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoy walking from the hotel to the train station early morning and feeling safe and even entertained.
Overnattede 1 nat i februar 2024
Svar fra Arran House Hotel den 29. feb. 2024
Thanks for the feedback Elena. We’re happy to read that our location meet your expectation

8/10 Udmærket

Stephen

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Arran House Hotel den 29. feb. 2024
Thanks for the feedback. We’re happy to read that our location meet your expectation.

10/10 Fremragende

Gerald

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Was very happy with the room and cleanliness. The breakfast was very good. My only problem was a drip outside as it was raining hitting something metal which disrupted my sleep and the radiator was on all night but that didn’t take away my review stars.
Overnattede 1 nat i februar 2024
Svar fra Arran House Hotel den 20. feb. 2024
Thank you so much for your review Gerald, we’re glad to read your enjoyed your stay and our facilities met your expectations. Many thanks for feedback about mattress, we apologise for any inconvenience caused. We look forward to give you and exceptional service again

4/10 Dårligt

Keith

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Budget hotels can be better than this
I’ll never stay here again. I know you get what you pay for, and this was cheap, but it wasn’t comfortable. I knew the room would be small but it was really tired and outdated. At least I had en-suite, many rooms don’t. Bathroom fittings were broken but the shower was ok. The room had a small patio but it wasn’t useable as it was very dirty and had a cable across the doorway that was a major trip hazard. The big problem for me was the inability to sleep. It was raining hard outside and the rain on the feet of the plastic fencing was incredibly loud. At about 1am I was out in the pouring rain trying to cover up the plastic to dampen the noise. The room was too hot. The radiator in the room wasn’t adjustable and was permanently on. I could open the door in daytime but at night it was just too hot. Breakfast was adequate. Continental only. But to finish breakfast at 9am at weekends is really outdated. 10am should be the minimum.
Single, en-suite room
Overnattede 2 nætter i februar 2024
Svar fra Arran House Hotel den 18. feb. 2024
Thank you for bringing this to our attention. We apologize for any inconvenience or frustration you may have experienced during your stay. We take all feedback seriously and will use it to improve our services

2/10 Forfærdeligt

Jesper

Overnattede 1 nat i februar 2024
Svar fra Arran House Hotel den 18. feb. 2024
Thank you for bringing this to our attention. We apologize for any inconvenience or frustration you may have experienced during your stay. We take all feedback seriously and will use it to improve our services.

10/10 Fremragende

Siobhan

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely welcoming very helpful
Overnattede 1 nat i februar 2024
Svar fra Arran House Hotel den 14. feb. 2024
Thank you so much for your review , we’re glad to read your enjoyed your stay and our facilities met your expectations. Many thanks for feedback about mattress, we apologise for any inconvenience caused. We look forward to give you and exceptional service again.

10/10 Fremragende

Martin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Was a great hotel but building work seemed to be going on around us. Hotel claims to have a 24 hour reception but when we were handing our key over there was no one there. So after 15 minutes we put the key on the hook ourselves and left a message. Breakfast was good, but would have liked to have known it was continental as nothing was mentioned in the description on the Expedia app. All in all, a pleasant enough stay which was reasonable value for money.
Overnattede 1 nat i februar 2024
Svar fra Arran House Hotel den 7. feb. 2024
Thank you so much for your review Martin, we’re glad to read your enjoyed your stay and our facilities met your expectations. Many thanks for feedback about mattress, we apologise for any inconvenience caused. We look forward to give you and exceptional service again.

6/10 Okay

Bjarne

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring
Ok hotell. Bra läge, nära Euston stationen. Bra pris, men inte så bra skick.
Overnattede 1 nat i januar 2024
Svar fra Arran House Hotel den 5. feb. 2024
Dear Bjame,Many thanks for your kind words. We’re pleased to read you enjoyed your stay, check-in was very easy, room was comfortable, modern, and clean and locating was handy as well. We appreciate your feedback regarding the size of the sink and we will take this into consideration to improve our service in the future. We look forward to welcoming you back on your next visit to London.

10/10 Fremragende

Hans-Michael

Overnattede 2 nætter i januar 2024
Svar fra Arran House Hotel den 20. mar. 2024
Dear Hans-Michael, Thank you for sharing your positive experience with us. We’re thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again soon.

6/10 Okay

Mohammed

Forretningsrejsende
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Ok if you are just looking for bed, otherwise not
Small rooms with no toilets inside. The bed wasn’t comfortable and the room was dusty. It does the job if you are looking for a bed and a roof otherwise I wouldn’t recommend it. Very simple breakfast with no variety.
Overnattede 2 nætter i januar 2024
Svar fra Arran House Hotel den 24. jan. 2024
Thank you for bringing this to our attention. We apologize for any inconvenience or frustration you may have experienced during your stay. We take all feedback seriously and will use it to improve our services.

8/10 Udmærket

ELIZABETH

Overnattede 2 nætter i januar 2024
Svar fra Arran House Hotel den 24. jan. 2024
Dear Elizabeth,Thank you for your feedback.

8/10 Udmærket

Olympe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
correct
Chambre spacieuse avec SdD (un peu petite) - petit dej correct - personnel agréable - bien situé pour le British Museum
Overnattede 4 nætter i januar 2024
Svar fra Arran House Hotel den 19. jan. 2024
Dear Olympe, thank you for sharing your positive experience with us. We’re thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again soon.

2/10 Forfærdeligt

Deverley

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i januar 2024
Svar fra Arran House Hotel den 16. jan. 2024
Dear Deverley, we’re sorry to hear that your recent experience with us fell short of your expectations. Please know that we take all feedback seriously and will work to improve our services. Thank you for choosing to stay with us.

8/10 Udmærket

Nicoletta, Spinea

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
buona struttura in un posto tranquillo.
Overnattede 1 nat i januar 2024
Svar fra Arran House Hotel den 9. jan. 2024
Dear Nicoletta, thank you for sharing your positive experience with us. We’re thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again soon.

4/10 Dårligt

Thomas

Overnattede 4 nætter i december 2023
Svar fra Arran House Hotel den 25. jan. 2024
Dear Thomas, we’re sorry to hear that your recent experience with us fell short of your expectations. Please know that we take all feedback seriously and will work to improve our services. Thank you for choosing to stay with us.

6/10 Okay

Diego

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023
Svar fra Arran House Hotel den 9. jan. 2024
Dear Diego, Thank you for your feedback.

8/10 Udmærket

Kevin

Overnattede 3 nætter i december 2023
Svar fra Arran House Hotel den 22. dec. 2023
Dear Kevin, thank you for sharing your positive experience with us. We’re thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again soon.

8/10 Udmærket

Yvonne

Rejste med familie
Synes godt om: Service og personale
Das Bett war sehr bequem aber eun 1,40 m breites Bett ist für mich kein Bett für 2 erwachsene Personen. Das Bad war ein gemeinschaftsbad auf dem Flur, da es aber der Raum neben unserem war, war es okay. Das Haus ist recht alt und in die Jahre gekommen. Das Personal ist sehr freundlich. Das Frühstück ist zweckmäßig. Man sollte nicht zu viel erwarten. Die Lage ist hervorragend. Man ist fußläufig im britischen Museum und an 3 U-Bahn-Stationen.
Overnattede 2 nætter i december 2023
Svar fra Arran House Hotel den 18. dec. 2023
Dear Yvonne, thank you so much for taking the time to share your positive experience with us. We’re delighted to hear that you enjoyed your stay and that our services met your expectations. We appreciate your kind words and hope to have the opportunity to welcome you back soon.

4/10 Dårligt

Joshua T

Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
My only complaint was the lack of information regarding showers and toilets not being in your room. You had to share with other guests. Other than the bathroom situation, this property was decent for my limited stay.
Svar fra Arran House Hotel den 5. dec. 2023
Dear Joshua, we’re delighted that you felt your stay as decent with us! we’re sorry to hear that your recent experience with us fell short of your expectations in terms of information about bathroom facility. Please know that we take all feedback seriously and will work to improve our services. Thank you for choosing to stay with us.

2/10 Forfærdeligt

Ingrid

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Terrible bed, very hot, not clear that shower was outside the room, terrible shower
Overnattede 3 nætter i november 2023
Svar fra Arran House Hotel den 5. dec. 2023
Dear Ingrid, we’re sorry that we didn’t provide you with the experience you were hoping for. Please know that we take all feedback seriously and will work to address the issues you’re raised. Thank you for choosing to stay with us.

8/10 Udmærket

Seth

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
It served what I needed some people might not like sharing a bathroom
Overnattede 3 nætter i november 2023
Svar fra Arran House Hotel den 1. dec. 2023
Dear Seth, we’re delighted to hear that you enjoyed your recent stay with us. Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back soon.

6/10 Okay

OLAVO

Overnattede 1 nat i november 2023
Svar fra Arran House Hotel den 5. dec. 2023
Dear Olavo, Thank you for sharing feedback with us and for your stay.

8/10 Udmærket

Simon

Forretningsrejsende
Synes godt om: Rengøring, service og personale
24 Hour Check-In
Overnattede 1 nat i november 2023
Svar fra Arran House Hotel den 28. nov. 2023
Dear Simon, thank you for sharing your positive experience with us. We’re thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again soon.

8/10 Udmærket

REIKO

Synes ikke om: Rengøring
Easy to access to the centre of London. The windows and curtains were a bit dusty though, breakfast was good.
Overnattede 6 nætter i november 2023
Svar fra Arran House Hotel den 28. nov. 2023
Dear Reiko, we’re delighted that our location was perfect for your need and you also liked our continental breakfast! We’re sorry to hear that your recent experience with us fell short of your expectations in terms of cleanliness provided during your stay. Please know that we take all feedback seriously and will work to improve our services. Thank you for choosing to stay with us.

4/10 Dårligt

Nazar

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not good place to stay
Overnattede 8 nætter i oktober 2023
Svar fra Arran House Hotel den 30. okt. 2023
Dear Nazar, we’re sorry that we didn’t provide you with the experience you were hoping for. Please know that we take all feedback seriously and will work to address the issues you’re raised. Thank you for choosing to stay with us.

4/10 Dårligt

Anne

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Hébergement très bien placé, à 20 minutes à pied de Covent Garden, mais il n'est pas précisé que pour des petites chambres les sanitaires sont en commun sur le palier. Ces sanitaires ne sont pas régulièrement nettoyés et l'eau chaude n'était pas toujours au rendez vous au moment de la douche.
Overnattede 4 nætter i oktober 2023
Svar fra Arran House Hotel den 28. okt. 2023
We’re sorry that we didn’t provide you with the experience you were hoping for. Please know that we take all feedback seriously and will work to address the issues you’re raised. Thank you for choosing to stay with us.

6/10 Okay

Melinda

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring
Overnattede 2 nætter i oktober 2023
Svar fra Arran House Hotel den 28. okt. 2023
Thank you so much for taking the time to share your positive experience with us. We’re thrilled to hear that you enjoyed your stay and that our services met your expectations. We appreciate your kind words and hope to have the opportunity to welcome you back soon.

6/10 Okay

Said

Rejste med partner
Synes godt om: Service og personale
Altes Haus, Nettes Personal
Overnattede 3 nætter i oktober 2023
Svar fra Arran House Hotel den 24. okt. 2023
Dear Said, thank you so much for taking the time to share your experience with us. We’re delighted to hear that you enjoyed your stay and that our services met your expectations. We appreciate your kind words and hope to have the opportunity to welcome you back soon.

6/10 Okay

Ka Yin Mavis

Rejste i en gruppe
Synes godt om: Service og personale
There is no elevator, need to share the toilet and no water supply the shower in the top floor. I’m stayed one night with 2 guest, room fare breakfast included.
Overnattede 1 nat i oktober 2023
Svar fra Arran House Hotel den 23. okt. 2023
Dear Ka Yin Mavis, we’re sorry to hear that your recent experience with us fell short of your expectations. Please know that we take all feedback seriously and will work to improve our services. Thank you for choosing to stay with us.

2/10 Forfærdeligt

ashish

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2023
Svar fra Arran House Hotel den 23. okt. 2023
Dear Ashish, we’re sorry to hear that your recent experience with us fell short of your expectations. Please know that we take all feedback seriously and will work to improve our services. Thank you for choosing to stay with us.

6/10 Okay

Rebecca

Great location, just off Tottenham Court Road. Won't allow you to check in early even if the room is ready. Baggage area not secure. Breakfast is continental and very limited. Ok for a budget 2*. Definitely not worth a hogh rating.
Overnattede 1 nat i oktober 2023
Svar fra Arran House Hotel den 23. okt. 2023
Dear Rebecca, we’re delighted that our location was perfect for your need! we’re sorry to hear that your recent experience with us fell short of your expectations in terms of breakfast variety and facilities provided to you. Please know that we take all feedback seriously and will work to improve our services. Thank you for choosing to stay with us.

2/10 Forfærdeligt

Peter

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Avoid
The room wasn't advertised as shared bathroom, the breakfast was terrible and then they provided me with an incorrect invoice resulting in me needing to spend an hour contacting hotels.com to rectify
Overnattede 2 nætter i oktober 2023
Svar fra Arran House Hotel den 20. okt. 2023
Dear Peter, we’re sorry to hear that your recent experience with us fell short of your expectations. Please know that we take all feedback seriously and will work to improve our services. Thank you for choosing to stay with us.

10/10 Fremragende

pat

Overnattede 1 nat i oktober 2023
Svar fra Arran House Hotel den 9. nov. 2023
Dear Pat, thank you for sharing your positive experience with us. We’re thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again soon.

8/10 Udmærket

MARIE-CLAUDE

Séjour agréable déjeuner un peu succinct
Overnattede 2 nætter i oktober 2023
Svar fra Arran House Hotel den 16. okt. 2023
Dear Marie-Claude, thank you for sharing your positive experience with us. We’re thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again soon.

10/10 Fremragende

james

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Arran Hostel London
I’m not a fan of Hostels however I found Arran Hostel to be cute and accommodating the staff was quite friendly and willing to help with providing as much information as possible. It’s a bit out of the way but the adventures you get to enjoy being lost makes for memorable moments. I highly recommend Arran Hostel😍
Overnattede 1 nat i oktober 2023
Svar fra Arran House Hotel den 16. okt. 2023
Dear James, thank you for sharing your positive experience with us. We’re thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again soon.

8/10 Udmærket

Olof

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Arran House Hotel den 16. okt. 2023
Dear Olof, thank you for sharing your positive experience with us. We’re thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again soon.

8/10 Udmærket

Elizabeth

Synes godt om: Service og personale
Overnattede 1 nat i oktober 2023
Svar fra Arran House Hotel den 10. okt. 2023
Dear Elizabeth, we’re delight to hear that you enjoyed your recent stay with us. Thank you for your kind feedback and for choosing to stay with us. We hope to have the opportunity to welcome you back soon.

6/10 Okay

Jerard

Synes godt om: Service og personale
the hotel is really close to the train station and subway. it is a very old property but its not too bad for its location and price .
Overnattede 1 nat i oktober 2023
Svar fra Arran House Hotel den 11. okt. 2023
Dear Jerard, we’re delighted to hear that our location was perfect for your need. Thank you for your kind words and for choosing to stay with us. We hope to have the opportunity to welcome you back soon.

4/10 Dårligt

John

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Arran House Hotel den 10. okt. 2023
Dear John, we’re sorry to hear that your recent experience with us fell short of your expectations. Please know that we take all feedback seriously and will work to improve our services. Thank you for choosing to stay with us.