Udvendig detalje

Anmeldelser af Tune Hotel Liverpool

3 out of 5
Tune Hotel Liverpool
3-19 Queen Buildings, Castle Street, Liverpool, England

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 295 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 359 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 177 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 95 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 75 af i alt 1001 anmeldelser" "

7,8/10

Rengøring

8,2/10

Service og personale

6,8/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Thomas

Synes godt om: Service og personale, værelsets komfort
God seng og godt bad, måske ikke den nemmeste måde at komme til værelse 220
Overnattede 7 nætter i november 2023
Svar fra Front Desk den 19. nov. 2023
Hi Thomas,Thank you very much for taking the time to review Tune Hotels Liverpool! As we greatly appreciate all your feedback, we take it into consideration to better our service.Kindest Regards,Reception Team

6/10 Okay

Poul Torp

Overnattede 3 nætter i november 2023
Svar fra Front Desk den 19. nov. 2023
Hi Poul Torp,Thank you very much for taking the time to review Tune Hotels Liverpool! As we greatly appreciate all your feedback, we take it into consideration to better our service.Kindest Regards,Reception Team

8/10 Udmærket

jess

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Front Desk den 15. nov. 2023
Hi Jess,Thank you very much for taking the time to review Tune Hotels Liverpool! As we greatly appreciate all your feedback, we take it into consideration to better our service.Kindest Regards,Reception Team

8/10 Udmærket

Torsten Mikael

Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023
Svar fra Front Desk den 14. okt. 2023
Hi Torsten Mikael, Thank you very much for taking the time to review Tune Hotels Liverpool! We do hope to see you again in the future. Thank you for your time. Kindest Regards, Ebony (GSA)

6/10 Okay

Isabella

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i august 2023
Svar fra Front desk den 1. sep. 2023
Hi Isabella,Thank you for taking the time to leave a review, we appreciate your custom.Kindest Regards,Reception Team

8/10 Udmærket

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2023
Svar fra Reception Team den 29. maj 2023
Hi Thomas,Thank you for taking the time to leave a review.Many thanks.

4/10 Dårligt

Nadia

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
No recomendable
The staff was rude and not very helpful with anything, there was only boiling hot water several times in the shower, the bed was so old that you could feel all the spring in mattress and the windows didn’t open in the room. It is central in Liverpool but it is also placed in a street with a lot of bars so it’s very loud in the evening. And no room service for five days so I had to ask for a new bag for the bin and toilet paper.
Overnattede 4 nætter i maj 2023
Svar fra Reception Desk den 29. maj 2023
Hi Nadia,Firstly please accept our sincere apologies and thank you for bringing this to our attention. We offer room service every 3 days, if you wish to have it more frequent please request this at our 24-hour reception desk.

10/10 Fremragende

kim

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i februar 2023
Svar fra Ebony (GSA) den 27. feb. 2023
Thank you for your time in leaving a review, we hope to see you back in the future.Kindest Regards,Reception Team

6/10 Okay

keld

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, værelsets komfort
Ikke særligt venligt personale. For et ophold af mere end en nat, mangler der knager og et skab
Overnattede 4 nætter i januar 2023
Svar fra Front Desk den 25. jan. 2023
We're sorry you felt this way during your stay, we always aim to make our customers feel welcome. Thanks for taking the time to leave a review.Kind Regards,Reception Team

4/10 Dårligt

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ingen varme på værelset
Det var en labyrint at finde vores værelse, når vi endelig gjorde, var det iskoldt og havde beskidt gulv. Dog kom der en mand op med en lille radiator med stik til. Hårtørreren de havde hængende på væggen var knækket midt over. Der var huller i væggene + væggene var beskidte osv.
Overnattede 1 nat i januar 2023
Svar fra Front Desk den 25. jan. 2023
Thanks for taking the time to leave a review.Kind Regards,Reception Team

2/10 Forfærdeligt

Emine Lynge

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dårlig seng og service
Rigtig dårlig seng og service. Værelset var ikke klar da vi ankom, selv om vi kom senere end forventet.
Overnattede 3 nætter i september 2022
Svar fra Reception team den 19. okt. 2022
Thank you very much for taking the time to review Tune Hotels Liverpool! As we greatly appreciate all your feedback, we take it into consideration to better our service.

8/10 Udmærket

Malene

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great
It was great, walking distance to everything, felt safe in the area. The woman who checked us in was fantastic! Great service and so kind. Clean, big room, big bathroom. Only downside was the aircondition, it was noisy, even if we turned it off.
Overnattede 2 nætter i maj 2022
Svar fra Reception Team den 11. jun. 2022
Hi Malene, Thank you very much for taking the time to review Tune Hotels Liverpool! As we greatly appreciate all your feedback, we take it into consideration to better our service.We are glad to hear you enjoyed your stay here at tune hotel and that our staff was to your satisfaction and We do hope to see you again in the future, we really appreciate your custom. Thank you for your time.

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel med god lokation.
Fint hotel med god lokation. Hotellet ligger blandt andet tæt på Liverpool One, Museum of Liverpool og Liverpool Lime Street. Venligt personale ved receptionen. Der blev ikke skiftet håndklæder eller fyldt op med toiletpapir. Toiletpapir kunne vi dog hente i receptionen, hvor personalet var meget hjælpsomme. Vores værelse var dejligt stort, placeret i hotel B på 3. sal. Jeg tror vi fik det værelse der var længst væk fra indgangen. Det kunne dog være forvirrende at finde derop, men heldigvis er der god skiltning. Vi oplevede ikke meget larm fra de omkringliggende værelser, men man kunne selvfølgelig godt høre, at der var nogen. Det eneste negative ved vores ophold var, at gæsterne i værelset ved siden af røg hash. Det skete på trods af, at der er forbud mod rygning. Dette medførte, at lugten trængte ind på vores værelse, som kom til at lugte af hash i 24 timer. Vi henvendte os ikke til receptionen med problemet, men vi vil stadig komme tilbage, for vi var sikkert bare uheldige. Overordnet set, er det et godt hotel med en god placering, venligt og hjælpsomt personale, til en fin pris.
Overnattede 3 nætter i april 2022
Svar fra Reception Team den 7. maj 2022
Hi, Thank you very much for taking the time to review Tune Hotels Liverpool! As we greatly appreciate all your feedback, we take it into consideration to better our service.We do wish you would off spoken to reception about the issues throughout your stay as we are here to help and make your stay comfortable for you. We do hope to see you again in the future, we really appreciate your custom. Thank you for your time. Kindest Regards,Reception Team

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i marts 2022
Svar fra Reception Team den 10. mar. 2022
Hi, Thank you very much for taking the time to review Tune Hotels Liverpool! As we greatly appreciate all your feedback, we take it into consideration to better our service. We do hope to see you again in the future, we really appreciate your custom. Thank you for your time.

6/10 Okay

Martin

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Low price - then OK
We paid a low fee to stay here. The staff are very polite, but the shower was impossible to adjust and the room was cold, because of the Windows were leaky. The hotel has a very good location.
Overnattede 2 nætter i marts 2022
Svar fra Reception Team den 10. mar. 2022
Hi, Thank you very much for taking the time to review Tune Hotels Liverpool! As we greatly appreciate all your feedback, we take it into consideration to better our service. We do hope to see you again in the future, we really appreciate your custom. Thank you for your time.

10/10 Fremragende

Kent

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fremragende hotel
Fedt hotel, der ligger midt i Centrum(ca. 10 min. Gang fra Lime Street Station)
Overnattede 3 nætter i februar 2022
Svar fra Reception Team den 21. feb. 2022
Hi kent, Thank you very much for taking the time to review Tune Hotels Liverpool! As we greatly appreciate all your feedback, we take it into consideration to better our service. We do hope to see you again in the future, we really appreciate your custom. Thank you for your time. Kindest Regards Reception Team

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
OK til pengene
Overnattede 2 nætter i februar 2022
Svar fra Reception Team den 21. feb. 2022
Hi, Thank you very much for taking the time to review Tune Hotels Liverpool! As we greatly appreciate all your feedback, we take it into consideration to better our service. We do hope to see you again in the future, we really appreciate your custom. Thank you for your time.

10/10 Fremragende

Emma

Overnattede 3 nætter i december 2021
Svar fra Reception Team den 29. dec. 2021
Dear reviewer thank you for your feedback on your recent night stay with us, We are glad to hear you enjoyed our central located hotel and We hope to see you again soon. Reception Team

8/10 Udmærket

Lennie

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2021
Svar fra Reception Team den 5. okt. 2021
Dear Lennie , thank you for taking the time to leave us feedback on your recent night stay with us, We are glad to hear you enjoyed your stay here at tune hotel liverpool and We hope to see you again soon. Kind regards, Reception Team

10/10 Fremragende

Jens Erik

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint lavbudget hotel stort set midt i Liverpool. Rent og pænt. Søde unge mennesker i receptionen.
Overnattede 3 nætter i januar 2020
Svar fra Reception Team den 13. jan. 2020
Hi,Thank you for your review in regards to your recent nights stay here with us at Tune. We hope to see you again soon. Kind Regards. Reception Team

8/10 Udmærket

Søren

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Får hvad man betaler få 😇 hotel ligger godt
Overnattede 3 nætter i december 2019
Svar fra Reception Team den 1. jan. 2020
Hi Soren. Thank you for your review in regards to your recent nights stay here with us at Tune. We hope to see you again soon. Kind Regards. Reception Team

6/10 Okay

Søren

Synes godt om: Rengøring, service og personale
Der var lidt mangler
Der blev ikke skiftet sengetøj, håndklæder, tømt skraldespande. Der blev ikke fyldt op af toiletpapir og shampoo
Overnattede 3 nætter i november 2019
Svar fra Reception Team den 19. nov. 2019
Dear Soren, thank you for your feedback on your recent night stay with us, We are glad to hear you enjoyed your stay here at tune hotel liverpool and we hope to see you again soon, kind regards Reception Team

10/10 Fremragende

Ben

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

JOHN

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely and central to all of Liverpool attractions. So cheap and great quality. No kettle in the room but could buy from reception. Have stayed here 3 times now. Gave a reduction for local parking which was a bonus.
Overnattede 1 nat i maj 2024

6/10 Okay

Georgina

Synes godt om: Service og personale
Great location for base to visit Liverpool, both for walking and transport links. Pretty basic room great hot water and water pressure. Noisy at times on the weekend but to be expected given location. Only had maid service ONCE in a 7 night stay! Wouls at least have appreciated someone taking out the garbage!
Overnattede 7 nætter i april 2024

6/10 Okay

Lauren

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024

8/10 Udmærket

Julie

Rejste med partner
Synes godt om: Rengøring, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Decent rooms. Hair dryer available
Overnattede 3 nætter i april 2024

2/10 Forfærdeligt

TRACY

Synes ikke om: Rengøring, service og personale
Dreadful service
Overnattede 1 nat i april 2024

10/10 Fremragende

Tina

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay and affordable too
Overnattede 2 nætter i april 2024

2/10 Forfærdeligt

Shannon

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is unsafe. The rooms at the back of the hotel are difficult to access, you have to wind yourself around multiple stairways and elevators to get there and if there's ever a fire. I am not confident you could find your way out.The mattresses had spring coils that dug into your back and the hallways ad elevators were filthy.
Overnattede 3 nætter i april 2024

6/10 Okay

Laura

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Adequate for my purposes as a solo traveller just looking for somewhere to sleep and shower. The bed is pushed against the wall so not ideal for 2 people, the windows let through all sound (and drafts) fortunately I was in a room at the back.
Overnattede 1 nat i april 2024

6/10 Okay

Diane

Synes godt om: Rengøring, service og personale
This is a budget hotel in a listed building Great location, staff were super helpful and couldn’t do enough for us Liked - v clean, fresh fluffy towels, quality toilet paper newly refurbished bathroom very basic but only stayed 1 night Disliked - The bed was very uncomfortable I felt I was sleeping on the floor it was that hard. i returned at 11.30pm The walls were very thin I could hear clearly what guests were saying in the corridor on our floor when they returned during the night and I was disturbed several times. Notices should be placed in prominent areas reminding guests to be quiet and the night staff should also remind guests when they return late. The room was freezing when I checked in I set air conditioning on high and was seated in room for 2 hours relaxing it never warmed up, an additional heating or better air conditioning is required.
Overnattede 1 nat i april 2024

6/10 Okay

Trond

Overnattede 6 nætter i marts 2024

10/10 Fremragende

Karl

Rejste med familie
Synes godt om: Rengøring, service og personale
Already wrote it
Overnattede 2 nætter i april 2024

4/10 Dårligt

Barry

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Dirty walls around the bed ,Tv didn’t work ,mattress poor felt springs, poor quality pillows , staff were nice
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Duncan

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
This venue isnt a hotel , its more like a student accommodation, the carpets are stained , curtains stained , walls are all marked , had to walk through an old damp function room to reach the furthest away 3 rooms , room was tiny , an average sized bed , a small plastic chair , and a dirty toilet , wouldn advise anyone to go near this , ignore the pictures of the rooms , never seen any that looked nice , no bar , no food , no entertainment, NOT A HOTEL
Overnattede 2 nætter i april 2024

8/10 Udmærket

Carl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice clean quiet hotel, okay for one night.
Overnattede 1 nat i april 2024

6/10 Okay

Liam

Synes godt om: Rengøring, service og personale
Good location for pub and bars good hotel for hen and stag parties but if couples were going I would like something a little better and quite.
Overnattede 1 nat i april 2024

4/10 Dårligt

Richard

Rejste i en gruppe
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel room was dirty and poorly maintained. I wouldn't recommend it to anyone anytime soon, unfortunately.
Overnattede 1 nat i april 2024

4/10 Dårligt

Louise Ann

Rejste med partner
Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Stayed for 2 nights in march. Location ecxellent definitely not a hotel more like a hostel..no hotel facilities..no kettle in room..a television with 2 stations. Room awful..paint peeling off walls...windows about to fall out and filthy..v cold room had to put towel in front of window. We were on 3rd floir got lift to first floor then had to walk 52 steps to room...imagine doing this 3 or 4 times a day...they charge 2euro per bag to store...not acceptable... will not be back..
Overnattede 2 nætter i marts 2024

6/10 Okay

John

Property was needing an upgrade. Room cramped.bed light not working.
Overnattede 1 nat i april 2024

8/10 Udmærket

Ian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location, staff really friendly, only slight downside was room was quite cold, no worries great value
Overnattede 1 nat i marts 2024

10/10 Fremragende

Deborah

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely property in excellent location. Staff were great
Overnattede 1 nat i marts 2024

10/10 Fremragende

Darie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
it's safe and easy to any shopping😊👌
Overnattede 2 nætter i marts 2024

8/10 Udmærket

??

値段を考えると十分に満足だった。部屋の塗装などが剥がれていて汚く見えた。近くにレストランなどもあり良い。
Overnattede 1 nat i marts 2024

6/10 Okay

Francis

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i marts 2024

6/10 Okay

V MANIKANTA NAGENDRASAI KRISHNAMOHAN

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The property is small and feels congested.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Maulik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great little place in the heart of centre town.
Overnattede 1 nat i marts 2024

8/10 Udmærket

Mahadevan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good for overnight
Overnattede 2 nætter i marts 2024

4/10 Dårligt

Shauna

The heating in my room wasn’t working but they gave me a small radiator which really didn’t give much heat out
Overnattede 1 nat i marts 2024